Foundation director vs director, customer relations

The differences between foundation directors and directors, customer relations can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a foundation director and a director, customer relations. Additionally, a director, customer relations has an average salary of $134,672, which is higher than the $97,206 average annual salary of a foundation director.

The top three skills for a foundation director include foundation board, fund development and donor relations. The most important skills for a director, customer relations are customer relations, leveraged, and government relations.

Foundation director vs director, customer relations overview

	Foundation Director	Director, Customer Relations
Yearly salary	$97,206	$134,672
Hourly rate	$46.73	$64.75
Growth rate	8%	8%
Number of jobs	10,791	26,470
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 66%	Bachelor's Degree, 65%
Average age	42	42
Years of experience	4	4

What does a foundation director do?

Foundation Directors are responsible for directing the operations of a foundation for an organization. Their duties include developing foundation policies, creating fundraising campaigns strategy, assisting in grant review and approval process, and ensuring all operations comply with legal regulations. They conduct budgeting, manage the organization's funds, and perform a liaison role between the foundation and family members. Foundation Directors set performance objectives and help drive employee recruitment and retention. They work with the board to ensure the foundation's mission is represented across all strategies set.

What does a director, customer relations do?

Director of Customer Relations is responsible for leading the design and improvement of an organization's overall customer service experience. Their duties include developing customer service budget, driving customer service process improvements, implementing customer service agents, managing email and telephony customer service routing, and creating training programs for customer service staff. They are responsible for improving customer service performance metrics, overseeing key change management projects, and establishing a customer service roadmap. The Director of customer relations also helps in developing recruitment initiatives to attract top talents.

Foundation director vs director, customer relations salary

Foundation directors and directors, customer relations have different pay scales, as shown below.

	Foundation Director	Director, Customer Relations
Average salary	$97,206	$134,672
Salary range	Between $59,000 And $159,000	Between $91,000 And $197,000
Highest paying City	Santa Cruz, CA	Carson City, NV
Highest paying state	New Jersey	Nevada
Best paying company	Airbnb	California Resources
Best paying industry	-	Manufacturing

Differences between foundation director and director, customer relations education

There are a few differences between a foundation director and a director, customer relations in terms of educational background:

	Foundation Director	Director, Customer Relations
Most common degree	Bachelor's Degree, 66%	Bachelor's Degree, 65%
Most common major	Business	Business
Most common college	Stanford University	Stanford University

Foundation director vs director, customer relations demographics

Here are the differences between foundation directors' and directors, customer relations' demographics:

	Foundation Director	Director, Customer Relations
Average age	42	42
Gender ratio	Male, 39.7% Female, 60.3%	Male, 46.1% Female, 53.9%
Race ratio	Black or African American, 5.9% Unknown, 4.7% Hispanic or Latino, 9.1% Asian, 5.1% White, 74.8% American Indian and Alaska Native, 0.4%	Black or African American, 6.0% Unknown, 4.7% Hispanic or Latino, 9.1% Asian, 5.1% White, 74.6% American Indian and Alaska Native, 0.4%
LGBT Percentage	16%	16%

Differences between foundation director and director, customer relations duties and responsibilities

Foundation director example responsibilities.

Manage organization s membership program by implementing annual membership drives and appeals.
Resolve financial issues relate to charitable contributions, provide program budgets, process payroll, and oversight management of operating accounts.
Work with administrative leadership with community relations, including promotional events and media communication.

Director, customer relations example responsibilities.

Manage medical billing and serve as liaison between patient and insurance including Medicaid and Medicare as required.
Attend morning meeting daily and attend Medicare meetings weekly.
Assist with payroll and create excel spreadsheets to document all sales status and quotas.
Alert all departments through creating and delivering reports for guest preferences and VIP's.
Recognize all VIP and repeat guests by sending an amenity or upgrading room type.
Experience with QuickBooks in accounts receivable, accounts payable, payroll and daily bank deposits.

Foundation director vs director, customer relations skills

Common foundation director skills

Foundation Board, 12%
Fund Development, 8%
Donor Relations, 7%
Alumni, 7%
Government Agencies, 5%
Strategic Plan, 5%

Common director, customer relations skills

Customer Relations, 16%
Leveraged, 11%
Government Relations, 5%
Press Releases, 5%
Payroll, 5%
Customer Complaints, 4%

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Foundation Director
Foundation Director vs Director, Customer Relations

Updated January 8, 2025

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