Front desk attendant vs front counter attendant

The differences between front desk attendants and front counter attendants can be seen in a few details. Each job has different responsibilities and duties. Additionally, a front counter attendant has an average salary of $31,270, which is higher than the $26,874 average annual salary of a front desk attendant.

The top three skills for a front desk attendant include reservations, customer service and cleanliness. The most important skills for a front counter attendant are computer system, inventory control, and customer complaints.

Front desk attendant vs front counter attendant overview

	Front Desk Attendant	Front Counter Attendant
Yearly salary	$26,874	$31,270
Hourly rate	$12.92	$15.03
Growth rate	-	-10%
Number of jobs	107,058	93,837
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 54%	High School Diploma, 42%
Average age	37	43
Years of experience	-	-

Front desk attendant vs front counter attendant salary

Front desk attendants and front counter attendants have different pay scales, as shown below.

	Front Desk Attendant	Front Counter Attendant
Average salary	$26,874	$31,270
Salary range	Between $20,000 And $35,000	Between $25,000 And $38,000
Highest paying City	Anaheim, CA	Boston, MA
Highest paying state	California	Colorado
Best paying company	Lone Star Circle of Care	Rush Enterprises
Best paying industry	Education	Media

Differences between front desk attendant and front counter attendant education

There are a few differences between a front desk attendant and a front counter attendant in terms of educational background:

	Front Desk Attendant	Front Counter Attendant
Most common degree	Bachelor's Degree, 54%	High School Diploma, 42%
Most common major	Business	Business
Most common college	-	-

Front desk attendant vs front counter attendant demographics

Here are the differences between front desk attendants' and front counter attendants' demographics:

	Front Desk Attendant	Front Counter Attendant
Average age	37	43
Gender ratio	Male, 35.1% Female, 64.9%	Male, 35.3% Female, 64.7%
Race ratio	Black or African American, 9.7% Unknown, 6.6% Hispanic or Latino, 17.6% Asian, 9.5% White, 55.3% American Indian and Alaska Native, 1.3%	Black or African American, 9.8% Unknown, 6.8% Hispanic or Latino, 18.0% Asian, 5.4% White, 59.4% American Indian and Alaska Native, 0.6%
LGBT Percentage	13%	4%

Differences between front desk attendant and front counter attendant duties and responsibilities

Front desk attendant example responsibilities.

Manage confidential information and documentation, including financial data, and credit card information and payroll checks.
Perform extensive customer service, including communicating with members, scheduling reservations, and fielding complaints.
Count and identify clothing to charge correctly on POS system, rack clothing in order on conveyor belt.
Serve guests in a timely and professional manner, handle money/make change, and work with a POS system.
Monitor cleanliness and organization of yoga studio and lobby areas.
Assist on special projects consisting of transferring reservations to new internal booking system and balancing advance deposits

Front counter attendant example responsibilities.

Place groceries into customers' vehicles.
Stock shelves, clean ran register and any other task that need to be done
Handle high volume, multi line phone, while inputting customer information and payments into POS.
Perform duties including stock re-organizing, bagging groceries and customer assistance.
Report jewelry repair and/or maintenance issues for follow up action by management.

Front desk attendant vs front counter attendant skills

Common front desk attendant skills

Reservations, 17%
Customer Service, 10%
Cleanliness, 10%
Phone Calls, 9%
Work Ethic, 8%
Guest Satisfaction, 5%

Common front counter attendant skills

Computer System, 19%
Inventory Control, 12%
Customer Complaints, 8%
Customer Service, 8%
POS, 7%
Safety Standards, 7%

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Office and Administrative Industry
Front Desk Attendant
Front Desk Attendant vs Front Counter Attendant

Updated January 8, 2025

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