Medical Front Office Receptionist and Scheduler
Front desk receptionist job in Jacksonville, FL
Job Description
Advanced Medical Centers is a premier provider of comprehensive physical medicine services, neuropathy treatment options, spinal decompression and men's health and wellness. We are seeking a customer-focused dynamic individual to join our team as a Medical Front Desk Receptionist and Patient Educator. As the first point of contact for our clinic, you will play a crucial role in providing exceptional service to our patients while ensuring smooth clinic operations.
Salary: $19.00 - $23.00 per hour base pay
We also offer PTO after 90 day probationary period, performance based commission, and bonuses.
This position involves a variety of tasks including answering phones, checking patients in and out, collecting fees for services, scheduling appointments.
Responsibilities:
● Answering Phones:
* Greet patients and answer incoming calls promptly and professionally.
* Provide information about clinic services, appointment availability, and general inquiries.
* Direct calls to appropriate staff members or departments as needed.
● Checking Patients In:
* Welcome patients warmly as they arrive for their appointments.
* Verify patient information and update records as necessary.
* Ensure patients complete necessary paperwork and forms accurately and efficiently.
● Checking Patients Out:
* Process payments for services rendered, including copays, deductibles, and other fees.
* Provide receipts and documentation for patient transactions.
* Schedule follow-up appointments as needed and provide appointment reminders.
● Collecting Fees for Services:
* Explain billing and payment options to patients and assist with financial arrangements as
needed.
* Maintain accurate records of payments received and reconcile cash at the end of each
day.
● Scheduling Appointments:
* Manage appointment scheduling software to book and confirm patient appointments.
* Coordinate scheduling adjustments and cancellations to optimize clinic efficiency.
* Follow up with patients to reschedule missed appointments and fill cancellations
promptly.
● Patient Education and Case Management:
* Educate patients and their spouse about their chronic condition with provided tools.
* Help patients choose a recommended care plan and determine payment options.
* Weekly online training required and training in Tampa 2 days every 6 weeks strongly encouraged.
Requirements/Responsibilities
Requirements:
FOLLOW THE DIRECTIONS IN THIS POST TO BE CONSIDERED
IF YOU DO NOT leave the voice message as instructed YOU WILL NOT be considered.
* Well spoken and professional appearance.
* Ability to handle our scheduling and patient care software systems.
* Prior experience in a medical office is highly desirable.
* Pre-hire assessments to be completed
You will need to leave a voice message for the hiring manager stating why you are a great candidate for this position. **************
Some of these requirements are designed to demonstrate your ability to follow directions
There is a pre-hire assessment that will need to be filled out here:
https://www.office-testing.com/candidate?TypeTest=PRESELECT&ID=1473&crc=**********3221385
Special Instructions
Please do not send any emails, resumes, or call directly to our offices.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which SHOULD include a Resume, a voice message left at ************** detailing why you are a great fit for this position, and a Cover Letter. Our first pre-hire assessment can be completed here:
https://www.office-testing.com/candidate?TypeTest=PRESELECT&ID=1473&crc=**********3221385
****Qualified candidates will be asked to complete one or more short pre-hire assessments ****
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
Front Desk
Front desk receptionist job in Saint Augustine, FL
As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms.
Your Responsibilities:
* Demonstrates excellent customer service, communication, and time management skills.
* Monitors Emergency Response System.
* Greets and directs Residents, guests, and invitees.
* Monitors and controls Electronic Security Control Systems.
* Responds to emergency situations in a timely and efficient manner.
* Monitors and controls access to the building.
* Maintains daily log, records, and forms.
* Resolves and follows-up on all complaints/issues.
* Maintains a safe and secure environment throughout the building/property(s).
* May be assigned other duties by the on-site property manager.
* Follows safety procedures and maintains a safe work environment.
* Other duties as required.
Skills & Qualifications:
* High school diploma or equivalency preferred.
* College level courses in business or hospitality preferred.
* Two (2) to three (3) years of business experience preferred.
* Computer literacy: command of information system hardware/software is preferred.
* Effective written and verbal communication skills.
* Multiple language fluency is desirable.
* Strong customer service, communication and interpersonal skills required.
Physical Requirements:
* Ability to lift 30 - 50 lbs.
* Work in an upright standing or sitting position for long periods of time.
* Handle, finger, grasp and lift objects and packages.
* Reach with hands and arms.
* Communicate, receive, and exchange ideas and information by means of the spoken and written word.
* Ability to quickly and easily navigate the property/building as required to meet the job functions
* Complete all required forms.
* Ability to work extended hours and weekends based on project requirements.
* Ability to respond to emergencies in a timely manner
Schedule: Tuesday through Saturday; 10:00am - 6:00pm
What We Offer:
As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation: $18.00-$20.00 per hour
Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
#LI-KS1
Front Desk Specialist - Mandarin Rehab
Front desk receptionist job in Jacksonville, FL
Job Description
Jacksonville Orthopaedic Institute is looking for someone to work full-time as the Front Desk Specialist at the Mandarin rehab.
The position is full-time with benefits including medical, dental, vision, life and disability insurance, and 401K retirement plan.
The Front Desk specialist serves as the receptionist and performs all related clerical and administrative functions according to current practices and established procedures.
Office Location: JOI Mandarin Rehab, 12276 San Jose Blvd, Jacksonville, FL 32223
Schedule: Monday - Friday/40 hours/week
Essential Duties and Responsibilities
Greet patients and determine the nature of their visit, i.e. appointment, etc.
Responsible for checking patients in and out for their scheduled appointments.
Collect and update current demographic and insurance information.
Verify insurance participation and obtain necessary referrals
Collect all applicable co-pays or patient balances and maintain a cash journal.
Schedule patient appointments.
Instruct patients on HIPAA requirements, financial responsibility.
Assist patients with requests for records, x-rays, transportation etc.
Maintain electronic medical records.
Handle multiple telephone lines, screen callers, and relay messages.
Perform related job duties as required to support the medical office.
Position Requirements
Previous medical office experience preferred.
High school diploma or GED.
Excellent customer service skills.
Effective communication skills.
Ability to work in an environment involving direct contact with the public and staff.
Ability to handle stressful and difficult situations.
Ability to multi-task and work efficiently in a fast-paced environment.
Knowledge of patient confidentiality standards.
Effective computer skills.
Working Conditions
Normal office environment. Occasional overtime may be required.
Physical Demands
Requires sitting and standing associated with a sedentary office environment: 90% Sitting, 5% Walking, 5% Standing. Manual dexterity sufficient to operate a computer and office equipment, and to write legibly. Vision sufficient to read standard text and data on computer screens and paper forms. Ability to speak clearly and with the volume required to carry on clear conversations in person and over the phone. Hearing sufficient to carry on clear conversations in person and over the phone. All requirements are subject to possible modification to accommodate qualified individuals with a disability.
Front Desk Receptionist
Front desk receptionist job in Jacksonville, FL
JOBDESCRIPTION
Front DeskReceptionist SUPERVISOR: CustomerService Supervisor
STATUS: Non-Exempt
The positionduties include a wide range of activities related to providingclerical support to operational and administrative areas.
SUPERVISIONRECEIVED AND EXERCISED:
Operatesunder the direct general supervision of a Supervisor; the Front DeskReceptionist exercises no supervision over other employees.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Thebelow statements are intended to describe the general nature and scope of workbeing performed by this position. This is not a complete listing of allresponsibilities, duties and/or skills required. Other duties may be assigned.
· Ensure documents are accurately filed
· Open, sort and route incoming mail;Prepare outgoing mail
· Perform variety of administrative andclerical support
· Answer telephone, screen and directcalls
· Operate office machines includingscanners, copiers and fax machines
· Assist operational teams withadministrative needs
· Assist clients and customers at thefront desk
· May perform daily opening and closingprocedures of the front lobby.
· Perform data entry into SharePoint, and PHA business system
· Provide excellent customer serviceto participants, landlords, co-workers, clients and vendors
· Obtain certification in Housing ChoiceVoucher Basics within 120 days of employment
· Ensure regular attendance andpunctuality
· Perform other duties as assigned
DESIREDQUALIFICATIONS:
High SchoolDiploma; Education equivalent to a two-year degree from a regionally accreditedinstitution in Public Administration, Social Science or a closely relatedfield preferred; Alternatively, a minimum of two years ofprogressively responsible work experience for a public agency, or related workin the social service or community service.
Must be ableto communicate effectively both orally and in writing; and possess strongcomputer and organizational skills required to prioritize tasks and demands andconsistently to deliver work product on time.
Auto-ApplyFront Desk Receptionist
Front desk receptionist job in Jacksonville, FL
Front Desk Receptionist SUPERVISOR: Customer Service Supervisor STATUS: Non-Exempt duties include a wide range of activities related to providing clerical support to operational and administrative areas. SUPERVISION RECEIVED AND EXERCISED:
Operates
under the direct general supervision of a Supervisor; the Front Desk
Receptionist exercises no supervision over other employees.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The
below statements are intended to describe the general nature and scope of work
being performed by this position. This is not a complete listing of all
responsibilities, duties and/or skills required. Other duties may be assigned.
* Ensure documents are accurately filed
* Open, sort and route incoming mail;
Prepare outgoing mail
* Perform variety of administrative and
clerical support
* Answer telephone, screen and direct
calls
* Operate office machines including
scanners, copiers and fax machines
* Assist operational teams with
administrative needs
* Assist clients and customers at the
front desk
* May perform daily opening and closing
procedures of the front lobby.
* Perform data entry into
SharePoint, and PHA business system
* Provide excellent customer service
to participants, landlords, co-workers, clients and vendors
* Obtain certification in Housing Choice
Voucher Basics within 120 days of employment
* Ensure regular attendance and
punctuality
* Perform other duties as assigned
DESIRED
QUALIFICATIONS:
High School
Diploma; Education equivalent to a two-year degree from a regionally accredited
institution in Public Administration, Social Science or a closely related
field preferred; Alternatively, a minimum of two years of
progressively responsible work experience for a public agency, or related work
in the social service or community service.
Must be able
to communicate effectively both orally and in writing; and possess strong
computer and organizational skills required to prioritize tasks and demands and
consistently to deliver work product on time.
Front Desk Coordinator - Jacksonville, FL
Front desk receptionist job in Jacksonville, FL
Job Description
Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
What we are looking for in YOU and YOUR skillset:
-Driven to climb the company ladder!
-Possess a winning attitude!
-Have a high school diploma or equivalent (GED).
-Complete transactions using point of sale software and ensure all patient accounts are current and accurate
-Have strong phone and computer skills.
-Have at least one year of previous Sales Experience.
-Participate in marketing/sales opportunities to help attract new patients into our clinics
-Be able to prioritize and perform multiple tasks.
-Educate Patients on wellness offerings and services
-Share personal Chiropractic experience and stories
-Work cohesively with others in a fun and fast-paced environment.
-Have a strong customer service orientation and be able to communicate effectively with members and patients.
-Manage the flow of patients through the clinic in an organized manner
* This is not an entry level position and marketing experience is preferred *
Essential Responsibilities:
-Providing excellent services to members and patients.
-The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
-Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
-Answering phone calls.
-Re-engaging inactive members.
-Staying updated on membership options, packages and promotions.
-Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
-Maintain the cleanliness of the clinic and organization of workspace
-Confident in presenting and selling memberships and visit packages
-Keeping management apprised of member concerns and following manager's policies, procedures, and direction.
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between fran
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Experienced Veterinary Receptionist
Front desk receptionist job in Saint Augustine, FL
Nease Animal Hospital is a thriving, well-established small animal practice located in beautiful St. Augustine, Florida. With 2 dedicated doctors and a fast-paced, team-oriented environment, we're proud to serve quality care to the pets of St. Augustine, Nocatee, Ponte Vedra, and Twin Creeks.
Our clients love us (just check out our glowing online reviews!) because we combine top-notch veterinary medicine with a genuinely friendly, compassionate approach. We allow room for modern medical practice to work alongside holistic and Traditional Chine Medicine techniques. As we continue to grow, we're looking for passionate veterinary professionals to join our close-knit team and help us care for even more pets and their people.
We offer a wide range of services to ensure comprehensive care for our patients, including:
* Preventive & wellness care
* Holistic services such as acupuncture
* Nutritional counseling
* Dentistry and soft tissue surgeries
* Behavioral management appointments
* And so much more!
We believe in work-life balance, which is why we're open Monday through Friday, 7 a.m. to 5 p.m., with weekends off to enjoy everything Florida has to offer.
Whether you're looking for a supportive place to grow your career or a welcoming team that feels like family, Nease Animal Hospital might just be your perfect fit!
To learn more about us click Nease Animal Hospital
Job Description
Job duties include, but are not limited to:
Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.
Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.
Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development.
Qualifications
We're looking for:
* Experienced Receptionist with a minimum of 1-year veterinary experience preferred
* Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
* Highly organized and possess computer skills
* Self-starter with the desire to continue to advance your knowledge and skillset.
Additional Information
Pay Range: $16-$18hr
We offer our staff:
* Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
* Employee Assistance Program
* Paid Vacation and Sick Time for ALL Employees
* Paid Bereavement Program
* Paid Parental Leave Program
* Competitive Compensation
* Continuing Education Allowance (applies to licensed/registered/certified roles)
* Tuition Assistance Program
* Access to a CVA/CVT/CVPM Partnership through Penn Foster
* Career Development Opportunities
* Referral Bonus Program for most positions!
* Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
* *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
* Note - some benefits may only be available to or vary slightly for full time employment status vs part time status.
For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit ************************************************************
Front Desk Receptionist
Front desk receptionist job in Gainesville, FL
Position Title: Front Desk Receptionist Position Type: As Needed What We Do Oak Hammock at the University of Florida is a leading Life Plan Community in Gainesville, Florida. We offer a full continuum of health care, including independent living, assisted living, specialized memory support, and skilled nursing. Our community offers an unprecedented lifestyle of comfort and convenience with a rich array of services and amenities that are focused on optimal wellbeing. What You Can Expect From Us Full Time Employee Benefits include: University of Florida partnership with community discounts and access to opportunities through the Gator One UF ID Card OH I CAN! Scholarship and Tuition Reimbursement Programs Pay Every Other Week Licensure Reimbursement for Clinical Positions Health, Dental, and Vision Insurance Company Paid Short Term Disability Long Term Disability 401K Retirement and Investing Plan with Company Match Paid Time Off Accrual 6 Paid Holidays and 1 Additional Floating Holiday Annual Employee Recognition Gifts Milestone Service Awards Helping Hands Emergency Loan Fund Staff Uniform Credits Front Desk Receptionist/Concierge Responsible for the daily operations of reception and concierge services, ensuring smooth function and delivering exceptional customer service to residents, visitors, and team members. This role serves as a central point of contact for communication and coordination, supporting other departments and ensuring excellent customer service in alignment with the community's mission. Administrative Support and Team Leadership
Provides welcoming and excellent customer service to all residents, team members and guests. Greets and directs visitors upon arrival.
Directs incoming phone calls and relays timely messages to the appropriate personnel.
Answers general questions by providing accurate information.
Provides “lost and found” services for residents.
Serves as liaison for administrative offices and appointments.
Maintains confidentiality of members' personal health information.
All other duties as assigned.
Front Desk Receptionist/Concierge Qualifications and Requirements
High school diploma or equivalent required
1 year of experience in customer service, preferably in health-care environment.
Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
Prefer knowledge of a variety of computer software applications and ability to learn.
Strong multitasking and organizational skills, with a clear, professional speaking voice.
Ability to work well with residents, family members, team members, and external partners.
Must possess a valid Florida's Driver's License and maintain a good driving record.
Medical Front Office Staff
Front desk receptionist job in Jacksonville, FL
Job DescriptionWe are seeking a friendly, professional, and detail-oriented Medical Front Office Receptionist to join our team. Responsibilities:
Greet and check patients in for appointments
Collect copays and verify insurance information
Update and maintain accurate patient records
Answer incoming phone calls and assist patients with scheduling or inquiries
Support the clinical team with front office administrative tasks
Qualifications:
1+ year of experience in a medical front office setting (required)
Knowledge of medical terminology (required)
Strong communication and customer service skills
Ability to multitask and stay organized in a fast-paced environment
Proficiency with computers and electronic health records (EHR) systems preferred
Veterinary Receptionist - Jacksonville, FL
Front desk receptionist job in Jacksonville, FL
Who we are Jacksonville Community Pet Clinic is hiring a Veterinary Receptionist! Details * Role: Veterinary Receptionist * Status: Full-time * Salary: Negotiable and based on experience * Schedule: Either 4x10-hour shifts, or 5x8. Rotating Saturdays
Are you passionate about providing outstanding patient care and exceptional client service? If so, we would love to hear from you! Jacksonville Community Pet Clinic is looking for an established veterinary receptionist to add to our team of compassionate professionals who aim to provide high-quality veterinary care.
Benefits You Can't Beat
Financial Benefits
* A flexible approach to compensation that will reflect your skillset and future performance
* 401(k) matching & Roth Retirement Savings Plan
* Flexible Spending Account (full-time only)
* 529 Savings Plan
* Tuition Support Program (full-time only)
* Referral bonus program
Wellness Benefits
* Health Insurance, including medical, dental, and vision (full-time only)
* Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
* All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
* Sick Time / Paid Time Off
* Free/discounted lab work for all employee pets
* Pet discounts on services and products
* Pet food discount program
Workplace Benefits
* Quarterly Team Rewards Bonus Program
* Professional development opportunities
* Continuing education allowance
* Uniform allowance
Lifestyle Benefits
* Six paid holidays (full-time only)
* Employee Assistance Program
* Employee discount program
All of our team members should be ready to:
* Let your passion for pets and veterinary care shine every day.
* Ask for help and offer help to others.
* Grow and learn. Then learn and grow some more!
* Maintain a positive, supportive approach at all times, recognizing that remarkable results are achieved through teamwork and mutual respect.
* Possess the confidence to own tasks and responsibilities to deliver positive outcomes.
What's in it for you:
* Opportunity to use your veterinary skills to better your community
* A clinic culture that celebrates your unique awesomeness!
* Occasional coffee runs, ice cream parties, and meals on us
* Rotating Saturday shifts
* No nights, on-call shifts, or holiday hours
* Mentoring and support as you grow and advance your career - The more you know, the better off we all are!
Minimum Requirements:
* 1+ year of veterinary experience
* Commitment to a 35+ hour work week with rotating Saturdays.
* Avimark or EzyVet experience a plus!
Think you're the veterinary receptionist we've been longing for? Fantastic! Apply today so we can get this ball rolling!
Diversity, equity, and inclusion are core values at Jacksonville Community Pet Clinic and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.
Auto-ApplyFront Office
Front desk receptionist job in Jacksonville Beach, FL
of front desk associate at several locations.
Looking for a self starter with a positive attitude, and GREAT customer service skills, must have the ability to multitask and work under pressure in a very busy pediatric office. Must be able to work all shifts including nights and weekends, and must be willing to travel between office.
Experience required: At least one year working at a medical office required.
Auto-ApplyMedical Front Desk
Front desk receptionist job in Jacksonville, FL
Are you a friendly and organized individual looking for an exciting new opportunity in the healthcare industry? If so, we are looking for a Medical Front Desk professional to join our growing Otolaryngology practice!
As our front desk representative, you will be the first point of contact for our patients and visitors. You will greet them with a warm smile and ensure they feel welcome and comfortable in our office. You will also be responsible for scheduling appointments, managing patient records, and answering phone calls.
In addition to your administrative duties, you will play a key role in ensuring that our patients receive the highest level of care. You will work closely with our physicians and clinical staff to provide excellent customer service and ensure that our patients have a seamless experience from check-in to check-out.
We value our team members and are committed to providing a positive work environment where everyone can thrive. We offer competitive compensation packages, excellent benefits, and opportunities for professional growth and advancement. If you are a dedicated and compassionate Medical Front Desk Associate with a passion for Otolaryngology, we encourage you to review the requirements below and apply for this exciting opportunity today!
Required Education and Experience
High School graduate or equivalent
One year of related experience
AAP/EEO Statement
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at will be based on qualifications and job-related abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity or any other characteristic protected by law. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.
#IDcentral
Front Desk Coordinator
Front desk receptionist job in Jacksonville, FL
Job Description
Healthcare Front Desk Coordinator
| Monday-Friday | 8am-4pm | Avondale Clinic - 4509 Saint Johns Ave., Suite 4 Jacksonville, FL 32210
We're looking for a Front Desk Coordinator with more than just a friendly face - we're looking for a calm, capable operations pro who's ready to help redefine the patient experience from the moment someone walks through our doors.
This is a high-impact, patient-facing role where your attention to detail, healthcare expertise, and ownership mindset make all the difference. From managing appointment scheduling and verifying insurance to setting the tone for each visit, you'll be a key part of what makes IVX Health feel exceptional.
About the Role
As a Front Desk Coordinator, you'll play a critical role in shaping the care experience for our patients. This Monday-Friday, regular business hours role involves providing exceptional service as the first point of contact while supporting the daily operations of our infusion centers. From managing schedules to maintaining patient records, your work will ensure that our centers run smoothly and our patients feel valued.
What You'll Do
Lead First Impressions - Greet patients with warmth and professionalism, answering phones and supporting visitors with confidence and care
Manage Scheduling and Coordination - Schedule, reschedule, and confirm appointments, ensuring all pre-visit requirements and authorizations are in place
Ensure Operational Excellence - Verify patient insurance, update demographic information, and collect copays with accuracy and integrity
Collaborate with Clinical Teams - Coordinate patient flow and communicate clearly with nursing staff to ensure a smooth and safe experience
Maintain an Inviting Space - Keep the front desk and reception area organized and stocked, maintaining a welcoming, polished environment
Support Across Centers - Flex as needed to support other centers within your market during staff absences, openings, or higher-volume days
What We're Looking For
1-3 years of front desk or administrative experience in a medical or healthcare setting
High School Diploma or GED required
Strong understanding of insurance verification, billing basics, and the patient intake process
Proficiency in EHR/EMR systems and scheduling software
Knowledge of medical terminology and patient-facing protocols
Exceptional customer service and communication skills
Ability to multitask in a fast-paced environment while staying organized and accurate
Quick learning agility-you adapt fast, absorb new processes quickly, and stay ahead of the curve
Adaptable and dependable, with a willingness to support multiple centers and adjust to evolving workflows
Why You'll Love IVX Health
We're not just redefining care for our patients - we're redefining it for our teams, too. When you join IVX, you'll find:
Predictable Hours: Monday-Friday, regular business hours with rotating Saturdays
Supportive Culture: Work with a compassionate, values-driven team
Professional Growth: Tuition reimbursement, CEU access, and development opportunities
Comprehensive Benefits: Medical, dental, vision, 401(k) match, disability, and more
Life-Friendly Perks: Paid volunteer time, wellness support, and family-building benefits
About IVX Health
IVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions like Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis. We're transforming the way care is delivered with a focus on patient comfort and convenience. Our commitment to exceptional care extends to our employees as well-we empower our team to thrive while living our core values: Be Kind, Do What's Right, Never Settle, Make It Happen, and Enjoy the Ride.
Our Mission: To improve the lives of those we care for by redefining the care experience
Our Vision: To be the nation's preferred destination for pharmaceutical care of complex chronic conditions
Our Commitment: To deliver an unmatched care experience with a foundation in world class service and clinical excellence
Benefits We Offer
Comprehensive Healthcare - Medical, dental, and vision coverage, including prescription drug plans and telemedicine services.
Flexible Savings Options - Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs.
Supplemental Protection - Accident, critical illness, and hospital indemnity plans to provide additional financial security.
Dependent Care FSA - Pre-tax savings for eligible childcare and dependent care expenses.
401(k) Retirement Plan - Secure your future with a competitive company match.
Disability Coverage - Voluntary short-term and long-term disability plans to protect your income.
Fertility and Family Support - Resources and benefits designed to support fertility care and family planning.
Life and AD&D Insurance - Financial protection for you and your loved ones.
Counseling and Wellness Support - Free resources to support emotional, physical, and financial well-being.
Education Assistance - Tuition reimbursement and certification support to help you grow in your career.
Continuing Education - Access to a CEU library for ongoing professional development.
Charitable Giving and Volunteer Program - Matched donations and paid volunteer time off to support causes you care about.
Employee Referral Bonus - Earn rewards for helping us find top talent.
Note: Benefits may vary by employment type. Contact HR for details on eligibility and coverage.
EEO STATEMENT
IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment.
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Medical Front Desk
Front desk receptionist job in Jacksonville, FL
Job Description
Are you a friendly and organized individual looking for an exciting new opportunity in the healthcare industry? If so, we are looking for a Medical Front Desk professional to join our growing Otolaryngology practice!
As our front desk representative, you will be the first point of contact for our patients and visitors. You will greet them with a warm smile and ensure they feel welcome and comfortable in our office. You will also be responsible for scheduling appointments, managing patient records, and answering phone calls.
In addition to your administrative duties, you will play a key role in ensuring that our patients receive the highest level of care. You will work closely with our physicians and clinical staff to provide excellent customer service and ensure that our patients have a seamless experience from check-in to check-out.
We value our team members and are committed to providing a positive work environment where everyone can thrive. We offer competitive compensation packages, excellent benefits, and opportunities for professional growth and advancement. If you are a dedicated and compassionate Medical Front Desk Associate with a passion for Otolaryngology, we encourage you to review the requirements below and apply for this exciting opportunity today!
Required Education and Experience
High School graduate or equivalent
One year of related experience
AAP/EEO Statement
In order to provide equal employment and advancement opportunities to all individuals, employment decisions at will be based on qualifications and job-related abilities. We do not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, ancestry, sexual orientation, marital status, gender identity or any other characteristic protected by law. We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship.
Front Desk Coordinator I
Front desk receptionist job in Jacksonville, FL
Classification: Full-time, Non- Exempt
Department: Practice Operations
Reports to: Practice Manager
Staff
Last Revised: February 2025
Performs various clerical duties for office manager, or providers including: answering telephones, taking messages, scheduling appointments, copying, and creating/scanning charts. Responsible for data entry and patient account follow up, as well as monthly reports.
DUTIES AND RESPONSIBILTIES
Answer and screens high volume telephone calls in a courteous manner, and records messages for providers and other personnel.
Schedule patient appointments and procedures according to established policies and procedures.
Check-in patients upon arrival at the office as well as check-out upon departure.
Obtain accurate information from patients and ensure all registration forms are complete.
Collect patient and insurance payments and reconcile charges on a daily basis.
Verify account balances and refunds for accuracy. Provide information to patients regarding unpaid balances.
File records in appropriate sections of patient charts in EMR.
Prepare patient charts in advance and scan documents into charts in EMR.
Transcribe letters and create forms as needed.
Maintain files and records in a confidential manner.
Maintain organization and efficiency of front office, including office supply inventory.
Maintain patient confidentiality.
Perform other related duties as directed or assigned
Requirements:
QUALIFICATIONS/ REQUIREMENTS
High school diploma or GED.
Minimum of 2 years of experience in a medical office, front office or scheduling experience.
REQUIREMENTS FOR LEVEL I STATUS:
Entry level (1-4 years' experience) and/or meet the basic requirements of the job with the need for additional supervision
Excess of 4 years' experience if meeting only the basic requirements of the job with need for additional supervision
PERFORMANCE REQUIREMENTS
Knowledge of clinic policies and procedures.
Knowledge of computer programs and applications.
Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately.
Skill in operating office equipment
Skill in handling paperwork/filing adequately.
Skill in handling incoming phone calls and triaging appropriately.
Skill in written and verbal communication.
Ability to learn/use other computer programs including Microsoft Excel, e-mail, Internet, and Microsoft PowerPoint.
Ability to sort and file materials correctly by alphabetic or numeric systems.
Ability to flexibly respond to changing demands.
Ability to organize and prioritize tasks effectively.
WORKING CONDITIONS
Work performed in office environment. Involves frequent contact with staff and patients. May require working under stressful conditions.
EQUIPMENT OPERATED
Office machinery including computers, fax, dictating machine, calculator, and photocopier.
PHYSICAL DEMANDS
Manual dexterity for office machine operation including computer and calculator; stooping, bending to handle files and supplies, mobility to complete errands or deliveries, or sitting for extended periods of time. Stress can be triggered by multiple staff demands and deadlines. Occasionally lift and carry files up to 20 pounds
SAFETY HAZARD OF THE JOB
Minimal Hazards
This does not list all the duties and responsibilities of the job. You may be asked by supervisors or managers to perform other instruction, duties, and responsibilities, as appropriate. You will be evaluated in part based upon your performance of the duties and responsibilities identified in this .
Management has the right to revise this at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, with or without cause.
Front Desk Coordinator - Jacksonville, FL
Front desk receptionist job in Jacksonville, FL
Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
What we are looking for in YOU and YOUR skillset:
-Driven to climb the company ladder!
-Possess a winning attitude!
-Have a high school diploma or equivalent (GED).
-Complete transactions using point of sale software and ensure all patient accounts are current and accurate
-Have strong phone and computer skills.
-Have at least one year of previous Sales Experience.
-Participate in marketing/sales opportunities to help attract new patients into our clinics
-Be able to prioritize and perform multiple tasks.
-Educate Patients on wellness offerings and services
-Share personal Chiropractic experience and stories
-Work cohesively with others in a fun and fast-paced environment.
-Have a strong customer service orientation and be able to communicate effectively with members and patients.
-Manage the flow of patients through the clinic in an organized manner
* This is not an entry level position and marketing experience is preferred *
Essential Responsibilities:
-Providing excellent services to members and patients.
-The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
-Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
-Answering phone calls.
-Re-engaging inactive members.
-Staying updated on membership options, packages and promotions.
-Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
-Maintain the cleanliness of the clinic and organization of workspace
-Confident in presenting and selling memberships and visit packages
-Keeping management apprised of member concerns and following manager's policies, procedures, and direction.
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between fran
Auto-ApplyFront Office
Front desk receptionist job in Jacksonville, FL
Busy pediatric office looking for a self-starter with a positive attitude, and GREAT customer service skills., must have ability to multitask and work under pressure at a very busy pediatric office. Must be able to work all shifts including nights and weekends, and willing to travel between offices.
Front Desk Receptionist Job Description
Our Front Desk Receptionists are responsible for greeting our patients in a friendly manner, maintaining the organization of the front office, and ensuring the lobby environment is welcoming.
Responsibilities and Duties
Maintain confidentiality of all patient records
Register new patients and update necessary records
Schedule patient appointments
Distribute forms and paperwork to patients; ensuring their completion
Greet patients and other visitors to our office
Answer patients' questions and provide assistance when necessary
Communicate effectively and appropriately with staff
Appropriately answer and direct all incoming calls
Collect and process patient payments correctly
Close the daily batch accurately
Qualifications and Skills
High school diploma or equivalent
1+ years of experience working as a medical receptionist is required
Pediatric experience preferred
Strong interpersonal skills
Ability to work independently and as part of a team
Required: at least 1 year of experience working at a medical office
Auto-ApplyVeterinary Receptionist - Palm Coast, FL
Front desk receptionist job in Palm Coast, FL
Who we are
Pine Lakes Animal Hospital is hiring a Veterinary Receptionist!
Details
Role: Veterinary Receptionist
Status: Full-time
Salary: Negotiable and based on experience
Schedule: Up to 40 hours a week M-Sa (2 Saturday's per month)
At Pine Lakes Animal Hospital, we are dedicated to providing exceptional veterinary care and client service. Our team works collaboratively to ensure every pet and pet parent receives compassionate, professional, and personalized attention. We are looking for a Client Service Coordinator to be the welcoming face of our practice and the key link between our medical team and our clients.
Position Summary
The Client Care Specialist plays a vital role in ensuring smooth daily operations by managing client communication, scheduling, and front desk flow. This role requires strong organizational skills, attention to detail, and a customer-first mindset. You'll be responsible for making every client feel valued while supporting the medical team in delivering high-quality care.
Key Responsibilities
Greet clients and patients with professionalism, warmth, and empathy
Manage incoming phone calls, emails, and client inquiries
Schedule appointments efficiently to maximize hospital flow and client satisfaction
Maintain accurate and up-to-date patient and client records in practice management software
Coordinate client check-in and check-out, including processing payments and invoices
Provide education and support to clients about services, policies, and preventive care
Assist with managing prescription refill requests and communication with the medical team
Collaborate with veterinarians, technicians, and other staff to ensure seamless patient care
Maintain lobby cleanliness, organization, and overall client-facing areas
Qualifications
Prior experience in a veterinary, medical, or customer service setting preferred
Strong interpersonal and communication skills
Ability to multitask and remain calm under pressure
Detail-oriented with excellent organizational skills
Proficiency in basic computer systems; experience with veterinary software (e.g.,
Cornerstone, AVImark, eVet) is a plus
Passion for animals and commitment to client service excellence
What We Offer
Financial Benefits
A flexible approach to compensation that will reflect your skillset and future performance
401(k) matching & Roth Retirement Savings Plan
Flexible Spending Account (full-time only)
529 Savings Plan
Tuition Support Program (full-time only)
Referral bonus program
Wellness Benefits
Health Insurance, including medical, dental, and vision (full-time only)
Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
Sick Time / Paid Time Off
Free/discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program
Workplace Benefits
Quarterly Team Rewards Bonus Program
Professional development opportunities
Continuing education allowance
Uniform allowance
Lifestyle Benefits
Six paid holidays (full-time only)
Employee Assistance Program
Employee discount program
Take the next step. You miss every chance you don't take - don't miss this one. Apply today to join our Veterinary Receptionist team at Pine Lakes Animal Hospital!
Diversity, equity, and inclusion are core values at Pine Lakes Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.
Auto-ApplyFront Desk Coordinator I
Front desk receptionist job in Palm Coast, FL
Classification: Full-time, Non- Exempt
Department: Practice Operations
Reports to: Practice Manager
Staff
Last Revised: February 2025
Performs various clerical duties for office manager, or providers including: answering telephones, taking messages, scheduling appointments, copying, and creating/scanning charts. Responsible for data entry and patient account follow up, as well as monthly reports.
DUTIES AND RESPONSIBILTIES
Answer and screens high volume telephone calls in a courteous manner, and records messages for providers and other personnel.
Schedule patient appointments and procedures according to established policies and procedures.
Check-in patients upon arrival at the office as well as check-out upon departure.
Obtain accurate information from patients and ensure all registration forms are complete.
Collect patient and insurance payments and reconcile charges on a daily basis.
Verify account balances and refunds for accuracy. Provide information to patients regarding unpaid balances.
File records in appropriate sections of patient charts in EMR.
Prepare patient charts in advance and scan documents into charts in EMR.
Transcribe letters and create forms as needed.
Maintain files and records in a confidential manner.
Maintain organization and efficiency of front office, including office supply inventory.
Maintain patient confidentiality.
Perform other related duties as directed or assigned
Requirements:
QUALIFICATIONS/ REQUIREMENTS
High school diploma or GED.
Minimum of 2 years of experience in a medical office, front office or scheduling experience.
REQUIREMENTS FOR LEVEL I STATUS:
Entry level (1-4 years' experience) and/or meet the basic requirements of the job with the need for additional supervision
Excess of 4 years' experience if meeting only the basic requirements of the job with need for additional supervision
PERFORMANCE REQUIREMENTS
Knowledge of clinic policies and procedures.
Knowledge of computer programs and applications.
Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately.
Skill in operating office equipment
Skill in handling paperwork/filing adequately.
Skill in handling incoming phone calls and triaging appropriately.
Skill in written and verbal communication.
Ability to learn/use other computer programs including Microsoft Excel, e-mail, Internet, and Microsoft PowerPoint.
Ability to sort and file materials correctly by alphabetic or numeric systems.
Ability to flexibly respond to changing demands.
Ability to organize and prioritize tasks effectively.
WORKING CONDITIONS
Work performed in office environment. Involves frequent contact with staff and patients. May require working under stressful conditions.
EQUIPMENT OPERATED
Office machinery including computers, fax, dictating machine, calculator, and photocopier.
PHYSICAL DEMANDS
Manual dexterity for office machine operation including computer and calculator; stooping, bending to handle files and supplies, mobility to complete errands or deliveries, or sitting for extended periods of time. Stress can be triggered by multiple staff demands and deadlines. Occasionally lift and carry files up to 20 pounds
SAFETY HAZARD OF THE JOB
Minimal Hazards
This does not list all the duties and responsibilities of the job. You may be asked by supervisors or managers to perform other instruction, duties, and responsibilities, as appropriate. You will be evaluated in part based upon your performance of the duties and responsibilities identified in this .
Management has the right to revise this at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, with or without cause.
Veterinary Receptionist - Palm Coast, FL
Front desk receptionist job in Palm Coast, FL
Who we are Pine Lakes Animal Hospital is hiring a Veterinary Receptionist! Details * Role: Veterinary Receptionist * Status: Full-time * Salary: Negotiable and based on experience * Schedule: Up to 40 hours a week M-Sa (2 Saturday's per month) At Pine Lakes Animal Hospital, we are dedicated to providing exceptional veterinary care and client service. Our team works collaboratively to ensure every pet and pet parent receives compassionate, professional, and personalized attention. We are looking for a Client Service Coordinator to be the welcoming face of our practice and the key link between our medical team and our clients.
Position Summary
The Client Care Specialist plays a vital role in ensuring smooth daily operations by managing client communication, scheduling, and front desk flow. This role requires strong organizational skills, attention to detail, and a customer-first mindset. You'll be responsible for making every client feel valued while supporting the medical team in delivering high-quality care.
Key Responsibilities
* Greet clients and patients with professionalism, warmth, and empathy
* Manage incoming phone calls, emails, and client inquiries
* Schedule appointments efficiently to maximize hospital flow and client satisfaction
* Maintain accurate and up-to-date patient and client records in practice management software
* Coordinate client check-in and check-out, including processing payments and invoices
* Provide education and support to clients about services, policies, and preventive care
* Assist with managing prescription refill requests and communication with the medical team
* Collaborate with veterinarians, technicians, and other staff to ensure seamless patient care
* Maintain lobby cleanliness, organization, and overall client-facing areas
Qualifications
* Prior experience in a veterinary, medical, or customer service setting preferred
* Strong interpersonal and communication skills
* Ability to multitask and remain calm under pressure
* Detail-oriented with excellent organizational skills
* Proficiency in basic computer systems; experience with veterinary software (e.g.,
* Cornerstone, AVImark, eVet) is a plus
* Passion for animals and commitment to client service excellence
What We Offer
Financial Benefits
* A flexible approach to compensation that will reflect your skillset and future performance
* 401(k) matching & Roth Retirement Savings Plan
* Flexible Spending Account (full-time only)
* 529 Savings Plan
* Tuition Support Program (full-time only)
* Referral bonus program
Wellness Benefits
* Health Insurance, including medical, dental, and vision (full-time only)
* Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
* All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
* Sick Time / Paid Time Off
* Free/discounted lab work for all employee pets
* Pet discounts on services and products
* Pet food discount program
Workplace Benefits
* Quarterly Team Rewards Bonus Program
* Professional development opportunities
* Continuing education allowance
* Uniform allowance
Lifestyle Benefits
* Six paid holidays (full-time only)
* Employee Assistance Program
* Employee discount program
Take the next step. You miss every chance you don't take - don't miss this one. Apply today to join our Veterinary Receptionist team at Pine Lakes Animal Hospital!
Diversity, equity, and inclusion are core values at Pine Lakes Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.
Auto-Apply