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The differences between front end cashiers and customer service retail associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a customer service retail associate has an average salary of $30,002, which is higher than the $25,026 average annual salary of a front end cashier.
The top three skills for a front end cashier include good communication, cash handling and chrome. The most important skills for a customer service retail associate are POS, customer service, and customer orders.
| Front End Cashier | Customer Service Retail Associate | |
| Yearly salary | $25,026 | $30,002 |
| Hourly rate | $12.03 | $14.42 |
| Growth rate | -10% | - |
| Number of jobs | 464,431 | 580,336 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 38% | High School Diploma, 33% |
| Average age | 34 | 41 |
| Years of experience | - | - |
A front end cashier is an employee who provides quality customer service such as scanning items and taking the final payments. Front end cashiers are responsible for greeting customers professionally and being friendly to everyone who enters the store. To be able to answer the queries of customers, front end cashiers need to be educated on the products they are selling. Front end cashiers must also stock and maintain inventories while keeping the register terminal and store in order.
A customer service retail associate is responsible for providing the highest customer service for the store's customers by responding to their inquiries and concerns and recommending them goods and services that would fit their needs. Customer service retail associates support the marketing campaigns and promotional strategies of the store by offering and demonstrating products to the customers, as well as arranging stock displays, and monitoring the adequacy of inventories. They also escalate high-level complaints to management for immediate resolution and assist with product replacement and issuing refunds as needed.
Front end cashiers and customer service retail associates have different pay scales, as shown below.
| Front End Cashier | Customer Service Retail Associate | |
| Average salary | $25,026 | $30,002 |
| Salary range | Between $16,000 And $37,000 | Between $23,000 And $37,000 |
| Highest paying City | Norwalk, CA | Bellevue, WA |
| Highest paying state | Massachusetts | Washington |
| Best paying company | BP America Inc | Tractor Supply |
| Best paying industry | Retail | Finance |
There are a few differences between a front end cashier and a customer service retail associate in terms of educational background:
| Front End Cashier | Customer Service Retail Associate | |
| Most common degree | High School Diploma, 38% | High School Diploma, 33% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between front end cashiers' and customer service retail associates' demographics:
| Front End Cashier | Customer Service Retail Associate | |
| Average age | 34 | 41 |
| Gender ratio | Male, 25.8% Female, 74.2% | Male, 33.3% Female, 66.7% |
| Race ratio | Black or African American, 9.5% Unknown, 5.2% Hispanic or Latino, 19.1% Asian, 7.8% White, 57.4% American Indian and Alaska Native, 0.9% | Black or African American, 9.8% Unknown, 5.0% Hispanic or Latino, 21.7% Asian, 6.5% White, 56.3% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 5% | 7% |