Hospitality GM: Lead Guest Service & Team Excellence
Major Food Brand 3.4
General manager job in Burlington, MA
A leading hospitality company in Burlington, MA is looking for a passionate GeneralManager. This role involves scheduling staff tasks, ensuring policies are upheld, and inspiring exceptional guest service. Candidates should possess a Bachelor's degree in Hospitality Management or a related field, along with experience in culinary roles and new restaurant openings. Competitive salary and benefits offered, along with growth and development opportunities for committed individuals.
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$46k-73k yearly est. 4d ago
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General Manager
JLR Associates
General manager job in Marlborough, MA
A privately owned, full-service athletic club in the New England region is seeking a highly experienced and emotionally intelligent GeneralManager to lead a full repositioning of the operation. The club features aquatics, strength and cardio equipment, group exercise, junior programming, and social spaces. The GM will partner closely with ownership to build a high-performance culture, develop strong department heads, and ensure all programs, operations, and service standards align with long-term strategic goals.
PRIMARY PERFORMANCE OBJECTIVES 1. Membership Growth
Achieve 10-15% net membership growth within six months with retention consistently above 75%.
Implement targeted campaigns across key departments; strengthen onboarding; develop local school, company, and community partnerships.
Track KPIs weekly: active memberships, retention, referral volume, campaign performance.
2. Staff Infrastructure - Operational Development
Complete a full staffing assessment and fill all critical roles within 120 days.
Develop job descriptions, reporting lines, onboarding protocols, and a performance‑review system.
Establish a weekly leadership cadence and drive a culture where staff satisfaction reaches 90% by month six.
Reduce scheduling conflicts, operational gaps, and customer service issues through clearly defined expectations.
3. Fitness Program Revenue - Group Exercise Expansion
Deliver 20% growth in fitness program revenue (PT, group ex, specialty programs) within six months while staying within budget.
Introduce 6-10 new weekly classes based on member demand; optimize pricing; launch PT conversion pathways and monthly promotions.
Monitor revenue, session volume, class attendance, and budget‑to‑actual variance.
4. Squash Program Development (Four Courts)
Design and launch a full squash program within 90 days, reaching 50+ weekly recurring participants by month six.
Develop adult/junior pathways, clinics, leagues, and tournaments.
Recruit qualified squash professionals and establish consistent programming blocks.
Track participation, court utilization, and revenue.
5. Childcare Feasibility + Summer Camps Readiness
Complete a 90‑day childcare feasibility and financial analysis with clear recommendations to ownership.
Build out 2026 multi‑sport summer camp programming and staffing; ensure registration is fully ready by April.
Deliver pricing, marketing materials, compliance requirements, schedules, and pre‑registration campaigns.
CORE RESPONSIBILITIES Leadership - Culture
Build, mentor, and hold accountable a high‑performing team across aquatics, fitness, group exercise, racquet sports, front desk, housekeeping, and maintenance.
Model emotional intelligence, stability under pressure, and a solutions‑oriented leadership style.
Foster a warm, member‑centric environment aligned with the club's community‑driven culture.
Operations & Member Experience
Ensure all programming, facilities, service standards, and safety/compliance protocols operate at a high level daily.
Strengthen communication between departments and eliminate operational silos.
Implement consistent onboarding and service pathways for members and guests.
Financial Performance
Directly manage revenue, expenses, payroll, forecasting, pricing, and margin improvement strategies.
Present weekly operational dashboards and monthly financial updates to ownership.
Programming & Community Engagement
Expand fitness, squash, aquatics, racquet sports, and junior programming based on member insights and local market demand.
Build community partnerships, events, and social activities that drive retention and revenue.
Ownership Partnership
Work closely with the owners to set priorities, align on strategy, and provide transparent updates.
Operate with high discretion-this is a confidential search requiring professionalism and judgment.
IDEAL CANDIDATE PROFILE
Proven success as a GM or senior operator in a high‑end, multi‑sport or multi‑purpose club.
Demonstrated ability to stabilize and grow revenue, build strong teams, and elevate member experience.
Strong financial acumen with experience managing full P&Ls.
High emotional intelligence; calm, trustworthy, member‑focused leadership presence.
Experience improving underperforming operations; confident working with ownership unfamiliar with the industry.
Strong communication and change‑management skills.
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$59k-113k yearly est. 6d ago
General Manager - 276 Turnpike Road, Route 9-East at Domino's Franchise Westborough, MA
Itlearn360
General manager job in Westborough, MA
ABOUT THE JOB
You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you\'ve always done it. Well maybe it\'s time you moved up. You want to be the boss? Well now\'s your chance - Domino\'s Pizza is hiring bosses - more specifically generalmanagers. It\'s a tough job, one that needs a natural like you. Of course, you\'ll need some skills - judgment, math and the ability to multitask.
You\'ll be working for a company that\'s fun and flexible. Not to mention, it\'s work experience you\'re going to use for a long time to come. You\'ve had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you\'ve got. Apply now!
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$59k-113k yearly est. 6d ago
General Manager
Extended Salon
General manager job in Newton, MA
Job Details
Salary: $75,000-$85,000 base salary + quarterly performance bonuses (total annual potential: $95,000-$130,000+) Employment Type: Full-Time
About Extended Salon: Extended Salon is a brand-new, premier salon opening in late spring 2025 in Newton, MA. Designed to provide a spa‑like, serene atmosphere, our 6,100‑square‑foot facility includes 47 spacious styling stations, a private consultation room, and thoughtfully curated amenities. Every detail has been crafted to create a calming environment where clients feel pampered, and professionals feel empowered to excel in delivering exceptional blowouts and hair extensions.
As the GeneralManager of Extended Salon, you will play a pivotal role in shaping our vision of creating a cutting‑edge salon experience. Our goal is to redefine salon culture with a commitment to excellence, innovation, and exceptional service. Join us as we build a modern salon experience and create opportunities for professional growth in a supportive team culture.
What We Offer
Competitive Compensation: Base salary with significant performance‑driven bonuses.
Health & Wellness Benefits: Comprehensive health insurance and a paid mental health day annually in addition to PTO.
Retirement Savings: 401(k) with 3.5% employer match.
Time Off: 40 hours of PTO, paid mental health day, and maternity leave.
Employee Perks:
Private employee breakroom, employee only bathrooms, and designated staff lockers.
Complimentary daily beverage service to keep you refreshed and energized.
Professional uniforms provided (stylish jogger‑inspired scrubs).
Employee discounts on salon services and retail products.
Career Growth: At Extended Salon, we offer a career path to support your professional development. Whether you're just starting out or looking to advance, we provide in‑house certification training to guide stylists from fresh out of cosmetology school to owning and operating their own salon. We want you to succeed, not remain at your current level-work with a company that supports your growth while you succeed in your role as GeneralManager.
Role Overview
The GeneralManager will lead all salon operations, ensuring the business achieves its goals while delivering exceptional client and employee experiences. This is a key salon leadership role responsible for creating a team‑focused environment redefining salon leadership and client satisfaction that aligns with Extended Salon's vision of excellence in blowouts and hair extensions.
Key Responsibilities
Leadership: As the GeneralManager, recruit, coach, and inspire a team of stylists, front desk staff, and support roles to achieve salon objectives and exceed client expectations.
Operational Excellence: Ensure operational efficiency and maintain a reputation as a trusted salon operations expert through scheduling, payroll, inventory, and compliance oversight.
Performance Tracking: Monitor and exceed KPIs, including retail sales, rebooking rates, client retention, and membership growth.
Client Relations: Maintain a calm, professional environment, ensuring every client experience is seamless and memorable.
Hiring and Training: Lead the recruitment and onboarding of staff, providing ongoing training and development opportunities to foster growth within the team.
Strategic Collaboration: Partner with salon ownership to implement strategies and campaigns that drive business growth and maintain Extended Salon's reputation for excellence.
Qualifications
Valid cosmetology license.
Proven experience in salon management or a comparable leadership role in the beauty industry.
Strong organizational, financial, and leadership skills to excel in the GeneralManager role.
Technologically Proficient: Comfortable using salon management software, CRM systems, and accounting and payroll platforms to manage business operations efficiently.
HR Expertise: Demonstrated experience in managing employees, including recruiting, onboarding, performance management, and handling sensitive matters such as hiring and terminations with professionalism.
Operational Oversight: Ability to ensure cleanliness and maintenance of all salon spaces, including styling stations, employee breakroom, and client bathrooms, to uphold salon standards and create a welcoming environment.
Passion for delivering excellence in both client service and team development as a salon leadership professional.
Legal and HR Disclaimer
Extended Salon is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
All employment decisions at Extended Salon are based on business needs, job requirements, and individual qualifications. We encourage individuals from all backgrounds to apply and will provide reasonable accommodations for applicants with disabilities during the hiring process.
This job description is intended to provide a general overview of the GeneralManager and is not an exhaustive list of responsibilities. Duties, responsibilities, and activities may change at any time with or without notice based on business needs.
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$95k-130k yearly 3d ago
General Manager - Boston
Tatte Bakery 3.7
General manager job in Brookline, MA
Summary of Responsibilities
Demonstrates complete ownership of the business including total responsibility for the four walls and P&L ownership.
Models authentic, warm guest experience and is responsible for instilling great service in team.
Ensures the café is optimally staffed with individuals that embody Tatte's values.
Demonstrates keen people performance‑management skills with the ability to identify talent and develop managers and hourly team members.
Displays skill in leading and navigating hard conversations.
Continuously upholds Tatte brand and visual standards.
Leads team members through effective and efficient operational execution.
Ensures Food Safety in the café.
Leads all café‑level change‑management activities to ensure effective and accurate communication of new product, service and operational information that is able to be acted upon by the team.
Ensures food, labor and controllable costs stay consistently within guardrails set by the company.
Other duties as assigned.
Working Conditions / Essential Functions
Ability to work a flexible schedule based on business needs (including days, evenings, weekends, holidays, and as emergencies arise).
Able to work ten hour‑plus shifts, plus ability to stand, sit, squat or walk for extended periods of time, walk up and down stairs, and read.
Able to grasp, reach overhead, push, lift and carry up to 50 pounds.
Position Requirements
Minimum 2 years' experience working as a GeneralManager, preferably in a high‑volume, full service and/or polished fast casual restaurant.
Ability to work well under pressure in a fast paced, ever changing work environment.
Excellent verbal and written communication skills.
Highly organized with strong attention to detail.
High integrity and professionalism.
High School education or equivalent.
Preferred Skills
Hospitality Education: B.S. in Hospitality Management and/or A.S. Hotel and Restaurant Management.
Proficient in Microsoft Office including Word, Excel, Outlook.
Previous experience working with UltiPro, Toast‑POS System, CrunchTime/TeamworX.
ServSafe, Allergen and Choke Saver Certifications.
Our Benefits and Perks
Competitive pay (typically GM pay ranges from $75k-$105k, depending on experience).
Quarterly bonus program.
Parking benefit when in position.
Paid vacation and sick time.
401(k) (with a vesting match).
Free EAP employee assistance programs.
Flexible schedule with no late nights.
Health, dental and visual insurance.
Free meals and drinks.
Exciting potential for growth.
Join us on our journey to create something special!
We hire managers for the greater Boston market, and while we strive to place them in cafes that are convenient to them, we do not guarantee placement at specific cafes.
Tatte is an E-Verify employer.
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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$75k-105k yearly 5d ago
General Manager
Cava-Braintree
General manager job in Braintree Town, MA
Managers will oversee all restaurant operations and team members. Managers provide leadership and motivation to ensure that all team members are guest-focused and team-focused. Managers set high standards and establish a positive work atmosphere for their team to create successful day-to-day operations.
What You'll Bring to the Table
Develop yourself and others - focus on self‑improvement while supporting the success of others
Lead your four‑wall operation like you own it - from people development, to inventory, labor, staffing, and accountability
Put the customer first - including your internal customers, your team. You will be responsible for regular people planning, coaching, training, accountability, and when necessary, corrective action
Consistently create CAVA fanatics - find ways to say “yes” to every guest, inspiring your teams to do the same
Achieve results - take ownership of every shift and take pride in your job
Foster collaboration - work with others to find success as a group
Adapt to change - solve problems through an open‑minded and all‑inclusive approach
Assist with any additional duties assigned
What We Bring to the Table (Benefits)
Competitivepay$
Early Wage Access*
Health,Dental,Vision,Telemedicine,PetInsuranceplus more!*
401k enrollment with CAVA contribution*
Paid sick leave, parental leave, and community service leave*
FREE CAVA Meal for every shift worked(YEP, that's right, FREE CAVA!)
The opportunity to be on the ground floor of a rapidly growing brand
* indicates eligible qualifying positions
Physical Requirements
Must be able to bend and reach overhead often
Must possess dexterity to handle tongs, pots/pans, and other equipment
Must be comfortable working in temperatures ranging from hot to cold
Must be comfortable working near open flames
May be required to work in tight spaces
Must maintain near constant communication with multiple people
Close vision, distance vision, and peripheral vision are required
Must be able to sit, squat and kneel occasionally
Must be able to work in a constant state of alertness and safe manner
May be required to occasionally work in outdoor weather conditions
May stand for long periods of time and lift up to 50 pounds
As an equal opportunity employer, CAVA considers applicants for all positions without regard to race, color, sex, religion, national origin, disability, age, height, weight, marital status, sexual orientation, familial status, genetic information or any other characteristic or protected classes as defined by federal, state, or local law.
GeneralManager | Restaurant Manager | Café Manager | Store Manager | Deli Manager | Assistant GeneralManager | Operations Manager | Managing Partner
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$59k-113k yearly est. 2d ago
General Manager
Restore Hyper Wellness & Cryotherapy
General manager job in Newton, MA
Restore is looking for both aninternal generalmanager for the operations of our store in Newton Massachusetts. We are also looking for someone with strong sales and engagement experience and drive to focus of customer acquisition and retention while educating other individuals, groups and businesses on the benefits of the wellness modalities at RestoreRestore is looking.
Exciting opportunity at the forefront of health and wellness supporting clients who want to take control of their well being in the next frpontier of healthcare. Restore Cryotherapy is looking for an extraordinary Manager with strong business building, sales and management skills (as evidenced by a track record).
The ideal candidate must thrive in an entrepreneurial environment and embrace the idea of sharing in the upside of the success of the business.
Responsibilities
Meet the area's top athletes and fitness enthusiasts and get them excited about using our treatments at local fitness events
Educate customers about the benefits of our services
Help customers address their sports performance, health & beauty, and pain management issues
Deliver a first-class customer experience
Identify and grow current KPI's
Actively participate in interesting health and fitness events in the area, and local word of mouth marketing
Build your team of wellness professionals
Participate in large scale wellness initiatives
Represent the Restore brand
Required Skills/Knowledge/Experience
Proven track record of B2B sales
Proven track record in event planning
An affinity for sales. You need to enjoy the sales process and have a track record.
Passion for fitness and athletic achievement.
Exceptional verbal and written communication skills. Charisma is appreciated.
Ability to deliver action plans based on and measured by data. You have to be comfortable with the numbers.
Good team player. You need to be a leader, but you also need to be able to delegate and develop a quality team.
Desire to meet personal & team monthly, quarterly, and annual financial goals. Your total compensation will be tied to performance.
High ethics and integrity. You have to do the right thing even when no one is watching.
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$59k-113k yearly est. 4d ago
General Manager
Bareburger Group LLC
General manager job in Glastonbury, CT
Benefits
Bonus based on performance
Competitive salary
Employee discounts
Opportunity for advancement
Paid time off
Training & development
Job Type: Full Time
Rate: $70,000 - $78,000/yr
Now Hiring for GeneralManager for:
Manhattan
Queens
New Jersey
Long Island
Additional Benefits
Bonus Program(s) & Incentives
2 Weeks Paid Time Off
Corporate Discount Programs
Direct Deposit
Digital Training Program
Opportunities for Advancement
At Bareburger, we are committed to creating a performance based culture that leads to the best restaurant experience possible for our employees and our guests. We believe in developing our people and promoting from within. That has always been our “special sauce.” It is essential that anyone hired into this role will establish themselves as a top performer, develop their team quickly and diligently, and aspire to move into the next leadership role. The primary responsibility of the GeneralManager is to set and achieve the highest standard in all areas of restaurant management which includes ensuring excellent guest service, team development, high quality foods, food safety, store cleanliness, and maximum profitability through inventory and labor controls.
Essentials
Be Polite, Infectiously Enthusiastic, High Energy, Respectful, and Hospitable
Strong leadership skills and the ability to develop future leaders
Previous restaurant/retail management experience in a fast paced environment
The ability to speak, write, read, and understand the primary language(s) of the work location
Exceptional guest service and communication skills
2 Years+ Restaurant GeneralManager Experience
Valid NYC Department of Health Food Protection Certificate
Understanding of Restaurant Financials and Technologies
About Us
The Bareburger Mission is our North Star: our guiding light. That which helps guide us in a direction towards being extraordinary. In 2009 we had a very simple vision: let's create the tastiest burger using local, organic, all natural & sustainable ingredients whenever possible. With that in mind, we opened a small restaurant in our hometown of Queens, NYC. We made a promise to offer our guests quality service that made them feel at home. Years later, we're honored to serve clean food to our communities around the globe.
Bareburger is an Equal Opportunity Employer
Bareburger is committed to providing equal employment opportunity in all of our employment programs and decisions. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at Bareburger will be based on merit, qualifications, abilities and business needs and considerations. Discrimination in employment on the basis of any classification protected under federal, state or local law is a violation of our policy and is illegal. Equal employment opportunity is provided to all employees and applicants for employment without regard to race, color, religion, gender/sex, national origin, citizenship, sexual orientation, age, disability, predisposing genetic characteristics, veteran/military status, marital status, domestic violence victim status, or any other characteristic protected applicable federal, state or local law.
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$70k-78k yearly 5d ago
General Manager for Ice Cream Shop in Downtown Hudson and Sudbury!
New City Microcreamery
General manager job in Hudson, MA
Here at New City Microcreamery, we feel that above all else, its thepeople that matter most.We believe in people because once upon time people believed in us. Our incredible staff are the crown jewels of New City! Were proud to be a locally rooted brand known for exceptional hospitality, high-quality ingredients, and unforgettable guest experiences.
Were looking for an inspiring, hands-on GeneralManagerto lead our Downton Hudson and Sudbury location! As well as play a key role in our continued growth. If youre passionate about people, hospitality, and building something special, wed love to meet you.
Are you someone who:
Desire's to work for a local industry leader with a best-in-class culinary and hospitality brand
Passionate about delivering vibrant, memorable guest experiences
Thrive on building, mentoring, and motivating strong teams
Has great attention to detail and enjoy's taking on new challenges
Thinks creatively and drive results with a purpose
If so, read on!
Responsibilities:
Lead & Inspire Hospitality:Ensure guest satisfaction through unforgettable service
Motivate & Mentor: Recruit, coach, and develop a high-performing team
Drive Financial Success: Grow sales, manage costs, and maximize overall store performance
Build a Culture of Service: Foster a fun, positive, family-style work environment
Champion Excellence: Uphold high standards across cleanliness, food quality, equipment, and operations in a culinary-driven setting
Requirements:
Restaurant or hospitality management experience preferred
35 years of hands-on experience in a fast-paced, high-volume environment
Proven experience training, mentoring, and leading hourly team members
Strong communication and leadership skills
Ability to work a flexible schedule, including nights and weekends
Comfortable performing physical tasks, including scooping ice cream and lifting up to 30 lbs
Career Advantages:
Opportunity to grow with an expanding company
Comprehensive benefits, including medical insurance options
Competitive salary with bonus potential
Clear path for career growth and advancement
Paid holidays, vacation, and training
Employee discounts and referral program
If this management opportunity sounds like the right fit for you then apply today and get ready to help us servethe best ice cream in the world!
Job Type: Full-time
Benefits:
Employee discount
Flexible spending account
Health insurance
Paid time off
Paid training
Referral program
REQUIREMENTS
Previous management experience
Ability to work a flexible schedule, including nights & weekends
Reliable transportation
Founded in 2015 in Hudson, MA, New City Microcreamery, voted the Best Ice Cream in Massachusetts, has expanded into two locations and hundreds of retail stores. Weve taken the ice cream of our wildest imaginations and brought it to life. We created something we believe in; our childhood dream of a utopian society where ice cream rules - and most importantly - it's good. It's really good.
We use a liquid nitrogen process to freeze the cream. After the scratch ice cream base has steeped in its flavor for 24 hours in our walk-in refrigerator, we pour it into our mixer. We slowly move the base and introduce the liquid nitrogen, which is less than 300 degrees! We then increase the speed on the mixer to aerate the frozen cream and give it its lighter texture and mouthfeel. The super-cold liquid nitrogen creates a smaller ice crystal which gives it the smooth New City texture we look for.
$59k-113k yearly est. 1d ago
Branch Manager: Growth Leader with Flexible Work
Citizens Bank 3.7
General manager job in Somerville, MA
A leading financial institution seeks a Branch Manager in Somerville, Massachusetts. The ideal candidate will lead a team to deliver exceptional customer experiences, drive sales growth, and develop a strong team culture. The position demands leadership skills, a focus on customer satisfaction, and sales excellence. Additional qualifications include a high school diploma and significant experience in sales management. This role includes competitive pay and comprehensive benefits.
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$56k-71k yearly est. 5d ago
StretchLab General Manager
Stretchlab Franchise
General manager job in Wellesley, MA
StretchLab is seeking an experienced GeneralManager/Sales Manager to oversee sales and operations for our studio located in Wellesley, MA. StretchLab is the industry leader in offering one-on-one assisted stretching. The organization has near 100 locations nationwide with plans for expansion.
The ideal GeneralManager will oversee all studio functionality from Sales to Instructors.
Responsibilities
Lead generation including Grass Roots Marketing and Networking
Implement sales process to schedule prospects into Intro class
Drive Membership sales through outside sales and business development efforts
Ensure that studio retail/products are stocked with accurate inventory counts
Supervise Sales Representatives and Flexologists
Proficiency in ClubReady, to include revenue reports, attendance reports, etc.
Independently make decisions related to high level customer service
Maintain cleanliness and organization of the fitness studio
Enforce StretchLab policies and procedures
Ensure all forms, administrative supplies, and studio literature is stocked and visible
Schedule and participate in networking/community events and studio promotions
Strategically manage marketing campaigns to generate leads for the studio
Any other duties as assigned
Requirements
2+ years of fitness sales experience
Confident in generating personal sales and training Sales Reps in sales
Ability to work independently and collaborate with studio owner
Ability to manage and drive all revenue streams from membership sales to retail
Excellent communication and strong interpersonal skills in person, on the telephone and via email
Ability to excel in a fast changing, diverse environment
Ability to recognize areas of improvement and make changes using good judgment
An affinity and passion for fitness
Solid writing and grammar skills
Highly organized, proficient in data management, ability to prioritize and meet deadlines
Professional, punctual, reliable and neat
Strong attention to detail and accuracy
Trustworthy and ability to handle confidential information
Ability to work harmoniously with co-workers, clients and the general public
Proficiency with computers and Studio software
Compensation & Benefits
This position offers a very competitive base salary; based on experience & performance.
Commission paid on sales
Opportunity to bonus, based on performance
Unlimited growth potential as well within the company
Notes
Stretching is ancient, but StretchLab has redefined what it means to get a stretch. Having someone with years of experience read your body, assess your needs and make sure that you have been thoroughly, expertly stretched is an experience like no other. To push you further than you can push yourself and open you up in ways that you just can\'t do on your own. Stretching is really good for you. Being stretched is the key to a longer and healthier life.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Stretch Lab Corporate.
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$59k-113k yearly est. 4d ago
General Manager
Stretchlab
General manager job in Glastonbury, CT
🚀 Studio Manager - Fitness & Wellness | StretchLab Glastonbury, CT - Stretchlab Shelton, CT 🌿
Lead. Inspire. Grow. Change lives through movement.
Are you a people‑first leader who thrives in fast‑paced, community‑driven environments? StretchLab Branford is looking for a passionate and results‑oriented Studio Manager (GeneralManager) to lead our team, drive membership growth, and bring our mission of better movement and wellness to the Shoreline community.
This is your chance to build a career in the booming fitness and wellness industry - while helping others live stronger, healthier, more flexible lives.
💼 Position: Studio Manager (GeneralManager)
📍 Location: Glastonburym CT
💰 Compensation: $52,000-$55,000 base + up to $30,000 annual performance bonuses (earn up to $80K+ total potential)
🕒 Schedule: Full‑time
🌟 Why You'll Love StretchLab
StretchLab is the nation's leader in one‑on‑one assisted stretching, with 450+ studios across the U.S. As part of Stretch Ventures - one of the largest and fastest‑growing StretchLab franchise groups - our mission is simple: to help people move better, recover faster, and live longer.
At StretchLab Branford, you'll have the opportunity to make a meaningful impact - leading a dedicated team of fitness and wellness professionals while building a thriving local studio that serves the Branford, Guilford, and Shoreline communities.
🔹 What You'll Do
Lead & Inspire: Manage daily studio operations and motivate a team of Flexologists and Sales Associates to deliver excellence every day.
Drive Growth: Execute local marketing, community outreach, and sales strategies to expand our membership base and exceed monthly revenue goals.
Build the Culture: Foster a fun, positive, and inclusive studio environment where clients and staff feel valued and supported.
Deliver an Exceptional Experience: Ensure every client receives world‑class service and leaves feeling better than when they arrived.
Develop Talent: Recruit, train, and mentor team members for success and career growth within the organization.
Analyze & Improve: Track key performance indicators (KPIs), manage budgets, and optimize operations to meet company objectives.
✅ What We're Looking For
1+ years of experience in fitness, wellness, or retail management (fitness studio, gym, or boutique experience preferred)
Proven record of achieving sales targets and driving business growth
Strong leadership and communication skills to inspire and coach a diverse team
Organized, proactive, and detail‑oriented with strong time management
Passionate about health, fitness, and helping others improve their lives
Tech‑savvy and comfortable using CRM or POS systems (AI‑driven tools a plus!)
💰 Compensation & Benefits
Base Salary: $52,000-$55,000 (depending on experience)
Bonus Potential: Earn up to $30,000 annually based on performance metrics
Commission: 10% on first‑month memberships and 5% on package sales
Benefits:
Health Insurance (optional coverage)
401(k) plan with company match
2 weeks paid time off annually
Complimentary StretchLab membership + employee discounts
$250 annual professional development allowance
🌿 Why You'll Love Working With Us
At StretchLab, we're more than a fitness studio - we're a wellness movement. You'll lead a team that's passionate about helping people move better and live healthier, all while growing your own career within a brand that's expanding rapidly across Connecticut.
You'll have real autonomy, clear growth pathways, and a chance to make an impact on your community every single day.
📢 Ready to Take the Lead?
If you're a motivated, people‑focused leader ready to grow your career in wellness management, we'd love to meet you.
👉 Apply today to become the Studio Manager at StretchLab- and help us bring the power of movement and flexibility to your community, one stretch at a time. 💪
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$52k-55k yearly 6d ago
General Manager & Licensed Cosmetologist - Hair Color Bar
Socotra, Inc. 4.5
General manager job in Somerville, MA
A prominent beauty services company in Somerville is seeking a GeneralManager with a cosmetology license to lead their Hair Color Bar. The successful candidate will oversee team operations, ensure guest satisfaction, and drive business growth through effective management and marketing strategies. Candidates should have extensive salon experience, strong leadership skills, and a proven track record of exceeding performance metrics. This full-time role includes benefits and competitive salary between $60,000 and $68,000.
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$60k-68k yearly 2d ago
01564 Assistant Store Manager
Cosmoprof 3.2
General manager job in Brockton, MA
Sally Beauty Job Title: Assistant Manager Essential Function Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop the strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication and consistent accountability. Assistant Managers, as part of their development, support the Store Manager in all areas outlined below and are responsible for all Primary Duties when the Store Manager is not present.
Primary Duties
30% Brand:Provides supervision and supports the direction planning of associates daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores. Emphasis placed on both the in-store selling model and Omni-channel. Ensures all brand standards are met such as merchandising, POGs, marketing, back rooms, dress code, etc. Acts as main point of contact to resolve customer issues and concerns. Analyzes store trends and can anticipate customer demands.
30% People:Engages, trains and develops their teams to achieve positive results. Leverages internal hiring platforms and actively recruits to build strong network of external candidates to fill positions when required. Can identify strengths as well as opportunities for each associate and can effectively address by coaching or counseling. Holds team accountable to Company policies and expectations. Maintains positive associate relations by resolving associate concerns and keeping associates informed of relevant Company information. Builds strong working relationships with Store Manager peers. Maintains consistent and timely communication with AM/DM. Fosters an environment of diversity, inclusion and belonging.
30% Operations:Ensures execution of all company processes through training, management, analysis and continuous improvement. Ensures all processes to support digital strategies are utilized such as Omni-channel fulfillment (SFS/SDD/BOPIS).
Store Managers effectively manages inventory through ordering and shipment processing. Manages payroll hours to the needs of the business and schedules appropriately. Ensures all store opening and closing procedures are performed correctly. Timely and accurate follow through with Company directives, assignments projects.
10% Safety/Loss Prevention:Ensures the store environment is safe at all times for associates and customers; all policies and procedures are followed and enforced. Responsible for protecting company assets by ensuring all inventory and cash control procedures are being followed in store as they relate to shrink, damages, banking, etc. Analyzes and utilizes all available reporting, tools and technology. Ensures stores are compliant with all HAZMAT training and execution.
Knowledge, Skills/Abilities and Requirements
High School Diploma or equivalent
Must 18 years of age or older
Minimum 3+ years retail sales/customer service experience preferred
At least 1+ year(s) prior management experience preferred
Ability to lead or support a team of associates to meet business objectives
Can effectively communicate with team and management
Must have scheduling availability to meet the needs of the business
Cosmetology license desirable, but not required
Competencies
Passionate Learner
Desire to grow and learn
Flexible Agile Adapter
Adjusts to multiple demands and effectively responds to new circumstances and ambiguous situations
Talent Builder
Builds competent, diverse teams by hiring, developing, motivating and coaching talent and prepares for future success
Effective Communicator
Expresses information in a candid, straight forward way, creating an engaging and inviting, open environment
Team Builder
Develops strong partnerships and engages with all associates, at all levels, and across different functions/segments within the Company. Understands the importance of inclusion.
Customer Focused Partner
Understands and works to meet the needs of external and internal customers
Results Driver
Effective at driving and delivering plans, holds self and team accountable to a high standard to deliver objectives. Lead and motivates team and demonstrates GRIT with a determination to succeed.
Strategic Thinker
Demonstrates vision and broad perspective to drive business performance
Big Picture Thinker
Executes and adapts plans, follows through on commitments and keeps up with the pace of the business. Not afraid to innovate.
Problem Solver Decision Maker
Analyzes information and objectively evaluates alternatives to make sound decisions
Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor
Task Level High
Departmental/Division Level High
Project Level High
Consultative Level High
The amount of discretion or freedom this position has
Strict Adherence to Guidelines
Interprets and Adapts Guidelines
Develops and Implements Guidelines
Working Conditions / Physical Requirements
The position requires some physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity. May be required to work in other stores from time to time.
The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail store and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.
About Us
Our Company is a leader in wholesale and retail distribution of beauty supplies. A business built with a purpose to provide our customers with access to high-quality professional beauty products and exceptional customer service. At our Company, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us!
$37k-49k yearly est. 6d ago
Assistant Store Manager - Great Hours, Build Teams
CaffÉ Nero
General manager job in Brookline, MA
A popular coffee chain is seeking a full-time Shift Leader in Brookline, Massachusetts. The successful candidate will support the Store Manager by building and retaining a fantastic team while ensuring world-class service standards. Applicants should have prior shift leadership experience and a passion for delivering exceptional customer experiences. This role offers excellent benefits, a fun work environment, and the chance to develop your skills within the company.
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$40k-53k yearly est. 4d ago
Salon Assistant Manager
Regis Haircare Corporation
General manager job in Providence, RI
Supercuts is one of the industry's most recognized salon brands. We offer outstanding development and training, with special emphasis on technical skills, have an established career path for those who want to grow their careers, offer a competitive wage and outstanding benefits, and are dedicated to every one of our stylists and their success.
Every Supercuts stylist undergoes intensive training, attends regular seminars and is recertified annually to stay ahead of the trends. Ongoing training and education are not only a focus at Supercuts, but we pay our stylists to attend. That's why they're among the most skilled and confident in the industry.
Supercuts offers a wide range of professional services, including haircuts, color and highlights, waxing and specialty services. We use proprietary tools and techniques for exceptional results. No-appointment necessary, and guests can check in online or by phone.
At Supercuts, we are dedicated to creating a friendly, welcoming atmosphere and delivering the highest quality standards for our stylists and guests. Simply put, this has made us the industry leader since 1975.
The Salon Assistant Manager is responsible for all facets of a salon's operations and provides leadership and tools for staff to help them increase their clientele and the business. The Salon Assistant Leader also provides all hair care services offered by Supercuts and ensures the highest quality of guest service standards and salon profitability. The Salon Assistant Manager provides guests with excellent service providing the full range of hair care services offered by their salon. Supercuts endeavors to provide every guest with a great experience every time they visit by providing quality consultations, exceptional service and the knowledge to duplicate the desired look at home.
Minimal Qualifications:
Current cosmetology or barber license and manager license as required by state/provincial regulations
Ability to work a flexible schedule, including evenings and weekends
Ability to provide exceptional guest service, understanding the guest's needs, providing quality consultations and performing services requested in an efficient and professional manner.
Ability to perform administrative tasks such as completing schedules and transactions on the computerized register, performing close-out procedures and light housekeeping duties (Banking Procedures, Inventory for salons, staff meetings).
Ability to resolve guest issues
Ability to effectively lead and develop a team, creating a positive work environment, training and providing guidance on business and technical competency matters and resolving associate issues
Physical Requirements:
Standing for sustained periods of time
Frequent lifting up to 10 pounds, occasionally up to 25 pounds
Continuous repetitive movement with fingers, hands, wrists and arms.
Continuous grasping and reaching, often above shoulder level
Ability to be exposed to various chemicals and fragrances used in performing services
Ability to observe guest's hair, including close vision, color vision and ability to adjust focus
Ability to communicate with guest regarding services offered and requested and the guest's needs and wants
Occasional travel to meetings out of town, sometimes over night
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$32k-60k yearly est. 6d ago
General Manager
Major Food Brand 3.4
General manager job in Burlington, MA
Parm Fund MA, 75 Middlesex Turnpike, Space 1540, Burlington, MA 01803, USA
MFG is hiring a passionate, driven hospitality leader to maintain the highest standards of hospitality. We are hiring a GeneralManager to join our team at Parm.
Responsibilities
Schedule and appoint tasks and responsibilities to staff as directed by leadership team
Ensure policies are upheld
Offer and inspire exemplary guest service
Other responsibilities to ensure ease of operations
Requirements
Bachelor's degree in Hospitality Management, Business, or related field preferred
Culinary certificate or comparable experience working in culinary roles preferred
Previous experience performing new restaurant opening responsibilities such as training and motivating new employees into a high-performing team and implementing new systems, policies, and procedures strongly preferred
Proven team player willing to roll up your sleeves - a good leader should be willing and able to do whatever he or she asks of their team
Must exemplify the highest standards in honesty, integrity, humility and leadership
Benefits
We offer competitive salary, medical/dental/vision insurance, Team Member Referral program, a generous dining program, and progressive paid time off. We offer many opportunities for growth and development for those who show long-term commitment to their role and MFG.
Major Food Group considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Major Food Group is an equal opportunity employer.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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$67k-135k yearly est. 4d ago
Growth-Driven General Manager for Elite Club
JLR Associates
General manager job in Marlborough, MA
A privately owned athletic club in the New England region is seeking a GeneralManager to oversee an extensive repositioning operation. The ideal candidate will possess proven success in multi-sport management, showcasing strong emotional intelligence and financial acumen. Key responsibilities include driving membership growth, enhancing member experience, and managing operations and finances effectively. This role emphasizes collaboration with ownership to foster a high-performance culture, ensuring all programming aligns with long-term strategic goals.
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$59k-113k yearly est. 6d ago
Salon General Manager - Growth, Bonuses & Benefits
Extended Salon
General manager job in Newton, MA
A premier salon in Newton is seeking a GeneralManager to lead all operations, focusing on exceptional client and employee experiences. Key responsibilities include managing a team of stylists, ensuring operational efficiency, and implementing strategic growth initiatives. Ideal candidates will possess a valid cosmetology license and proven experience in salon management. This role offers competitive compensation, including performance bonuses, comprehensive health benefits, and opportunities for professional development in a supportive environment.
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$59k-113k yearly est. 3d ago
Fitness Studio General Manager & Growth Leader (Sales)
Stretchlab Franchise
General manager job in Wellesley, MA
A leading fitness franchise in Wellesley, MA is looking for a GeneralManager/Sales Manager to oversee studio operations and sales. The successful candidate will drive membership sales, manage staff, and implement marketing initiatives. A minimum of 2 years of fitness sales experience and strong organizational skills are essential. This role offers a competitive salary, commission on sales, and opportunities for growth within the franchise.
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How much does a general manager earn in Webster, MA?
The average general manager in Webster, MA earns between $44,000 and $152,000 annually. This compares to the national average general manager range of $40,000 to $126,000.
Average general manager salary in Webster, MA
$81,000
What are the biggest employers of General Managers in Webster, MA?
The biggest employers of General Managers in Webster, MA are: