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General merchandiser vs sales associate

The differences between general merchandisers and sales associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a sales associate has an average salary of $32,167, which is higher than the $30,372 average annual salary of a general merchandiser.

The top three skills for a general merchandiser include sales floor, inventory management and back room. The most important skills for a sales associate are customer service, sales floor, and cash handling.

General merchandiser vs sales associate overview

General MerchandiserSales Associate
Yearly salary$30,372$32,167
Hourly rate$14.60$15.46
Growth rate1%-
Number of jobs213,261579,849
Job satisfaction--
Most common degreeHigh School Diploma, 39%Bachelor's Degree, 38%
Average age3841
Years of experience--

What does a general merchandiser do?

A General Merchandiser creates displays and promotes the products and services in retail stores. Among their primary duties and responsibilities include shelf placement strategies and in-store displays for maximum product exposure to potential customers. They train staff to carry out their tasks in the merchandise store effectively. As the brain of almost every decision in retail chains, merchandisers ensure every customer the best experience they can get while shopping.

What does a sales associate do?

Sales associates are responsible for promoting the company's goods or services. They are expected to provide exceptional customer service to prospective buyers. They should be familiar with all features of the company's products or services so that they can answer the customers' inquiries. Sales associates also assist customers in processing their checkouts, refunds, returns, and other needs. They should be customer-oriented, and they should have great communication skills. They should know how to sell their products or services to customers. They are considered the company's representatives on the ground.

General merchandiser vs sales associate salary

General merchandisers and sales associates have different pay scales, as shown below.

General MerchandiserSales Associate
Average salary$30,372$32,167
Salary rangeBetween $20,000 And $45,000Between $21,000 And $47,000
Highest paying City-New York, NY
Highest paying state-New York
Best paying company-Barclays
Best paying industry-Manufacturing

Differences between general merchandiser and sales associate education

There are a few differences between a general merchandiser and a sales associate in terms of educational background:

General MerchandiserSales Associate
Most common degreeHigh School Diploma, 39%Bachelor's Degree, 38%
Most common majorBusinessBusiness
Most common college--

General merchandiser vs sales associate demographics

Here are the differences between general merchandisers' and sales associates' demographics:

General MerchandiserSales Associate
Average age3841
Gender ratioMale, 53.9% Female, 46.1%Male, 38.4% Female, 61.6%
Race ratioBlack or African American, 7.8% Unknown, 5.6% Hispanic or Latino, 21.0% Asian, 6.4% White, 58.4% American Indian and Alaska Native, 1.0%Black or African American, 10.6% Unknown, 5.1% Hispanic or Latino, 21.4% Asian, 6.9% White, 55.4% American Indian and Alaska Native, 0.6%
LGBT Percentage6%7%

Differences between general merchandiser and sales associate duties and responsibilities

General merchandiser example responsibilities.

  • Manage jewelry stock and inventory balances accurately.
  • Control inventory and compute pricing and enter inventory in the POS system.
  • Maintain a sterile and clean work environment and used daily math conversions.
  • Pack and fulfill web orders, setup pick-ups for delivery with FedEx.
  • Monitor and update price tags using POS program to make tags as needed for sales demands.
  • Send out transfers with packing lists, labels using Fedex and getting ready to have it send out.
  • Show more

Sales associate example responsibilities.

  • Supervise women's department, manage jewelry department, assist customers on finalizing purchases
  • Gain experience with credit cards, mathematics, as well as customer service.
  • Utilize forklift, order picker reach truck, electric ladder, or roll ladders to transfer merchandise to the sales floor.
  • Create Facebook page for Ohco Import/Export division.
  • Increase sales by upselling products and follow up sales calls.
  • Assist customers with the purchase of the perfect piece of jewelry
  • Show more

General merchandiser vs sales associate skills

Common general merchandiser skills
  • Sales Floor, 60%
  • Inventory Management, 21%
  • Back Room, 6%
  • Stock Merchandise, 5%
  • Product Knowledge, 3%
  • Working Independently, 1%
Common sales associate skills
  • Customer Service, 15%
  • Sales Floor, 13%
  • Cash Handling, 9%
  • Retail Sales, 9%
  • Loss Prevention, 7%
  • Basic Math, 5%

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