Guest service representative jobs in Alaska

Under the supervision of the Customer Service Supervisor, the employee will perform all of the clerical functions (paper and electronic) related to the intake, redemption and adoption of animals at the Anchorage Animal Care and Control Center (AACC). The employee works with the general public on a daily basis in a variety of different situations. REQUIRED QUALIFICATIONS * Minimum age 18 * High School Diploma or GED * Able to proficiently speak, read, understand and write English * Minimum one year customer service experience * Minimum six months cash handling experience * Minimum six months experience in a professional office setting; greeting customers, answering phones, transferring calls, documenting information * Good computer skills, as well as oral and written communications skills DESIRED QUALIFICATIONS * Experience working in an animal-oriented organization * Ability to type at least 35 wpm * Knowledge of basic care for common pets ESSENTIAL FUNCTIONS * In a timely manner, greet customers via the telephone or the front counter, ascertain the type of service requested by the customer and either provide the necessary service or direct them to the correct person or location * Answer customers in a courteous and professional manner regarding costs, care, lost and found animals, adoption services, animal rescue services and other services provided by the center * Assist public with animal claims and relinquishments, initial handling/restraint of animals, including leashing and walking a dog or putting cats into a carrier * Provide general information to the public regarding humane animal care and ownership responsibilities * Provide information to the public regarding the AACC's policies and the laws set forth by the Municipality of Anchorage Health Department * Use the Chameleon computer database to enter, maintain, update, track and outcome animals brought to the center, as well as maintain the database to include, but not limited to, spay/neuter records, rabies tags, license tags and client information, and produce the required and requested documents * Process and record monetary transactions for adoptions, redemptions, payments for notice of violations, donations and fees for services provided * Responsible for the accuracy of all monetary transactions by recording all transactions in computer system and balancing the register drawer on a daily basis * Complete opening and closing procedures for customer service counter * Keep the customer service area neat and clean to maintain a professional public appearance WORKING ENVIRONMENT The majority of the work is performed in a professional office setting with a wide variety of people in differing functions, personalities and abilities. The work requires interaction with the public. EQUAL OPPORTUNITY EMPLOYER

Passionate, dedicated employees who bring the Atlantic Attitude to life will enjoy more than just a great employee culture. They'll enjoy coming to work in an environment full of variety where they can build relationships and exceed customer expectations.

Job DescriptionBenefits: 401(k) matching Bonus based on performance Company parties Competitive salary Donation matching Opportunity for advancement Paid time off Signing bonus Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Tim Graham - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Job DescriptionBenefits: Hiring bonus Bonus based on performance Competitive salary Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Stacey Roy - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

JOB TITLE: WHOLESALE CUSTOMER SERVICE REPRESENTATIVE I DEPARTMENT: SALES The Wholesale Customer Service Representative I supports both the sales and operations departments by providing excellent customer service to wholesale delivery, will-call, bush, and walk-in clients. This position handles daily order processing, walk-in requests, and various administrative functions. The role requires strong communication, accuracy in data entry, and the ability to multitask in a fast-paced environment. EDUCATION & EXPERIENCE High school diploma or GED. Associate degree preferred. Minimum 3 years of office experience or equivalent training/certification required. Previous sales and/or customer service experience required. Experience with wholesale distribution and logistics (especially within and outside Alaska) is a plus. Requirements REQUIRED SKILLS AND ABILITIIES Excellent interpersonal and communication skills; ability to work collaboratively with others. Strong customer service orientation and professional phone etiquette. Highly organized, detail-oriented, and able to multitask effectively. Skilled in time management with the ability to meet deadlines. Proficiency in Microsoft Office Suite (especially Word, Excel, and Outlook). Ability to type a minimum of 55 words per minute with accuracy. 10-key by touch required. Experience with POS systems is a plus. Comfortable in a fast-paced, high-volume environment. Demonstrates tact, diplomacy, and professionalism with customers and coworkers. DUTIES & RESPONSIBILITIES Provide front-line customer service to wholesale deliveries, will-call, bush, and walk-in customers. Receive and process customer requests including price quotes, orders, adjustments, and cancellations. Perform accurate data entry for orders and transactions. Review and verify invoices for pricing and order accuracy, making adjustments as needed. Monitor customer accounts for past due balances or credit limit issues. Track and report inventory issues, including out-of-stock items, through the lost sales function. Facilitate paperwork between warehouse and office (invoices, tracing, filing). Support the warehouse operations manager in order accuracy verification. Manage outgoing mail (FedEx, UPS, USPS), ensuring accurate postage and handling. Maintain updated order guides and contact customers for daily and courtesy order calls. Provide administrative assistance to upper-level management. Support sales team with communication, administrative tasks, and special projects. Maintain strong working relationships with customers and coworkers. Perform other duties or projects as assigned by management. PHYSICAL REQUIREMENTS Ability to sit or stand for extended periods. Frequent typing and computer use throughout the workday. Able to bend, stoop, reach overhead, and lift up to 50 lbs. Walking on hard surfaces and climbing stairs may be required. WORKING RELATIONSHIP This position works closely with sales staff, warehouse personnel, and management. A successful candidate must demonstrate a professional, team-oriented attitude and the ability to remain effective and composed in a busy and sometimes high-pressure environment. BENEFIT PACKAGE At Alaska Garden & Pet Supply, we're proud to offer a comprehensive benefits package, including: Medical, Dental, and Vision Insurance Paid Time Off (PTO) and Paid Holidays Product Discounts Self-Funded 401(k) Volunteer Opportunities to support our community during work hours We believe in supporting our employees personally and professionally while making a difference in the communities we serve. APPLICATION INSTRUCTIONS Apply online at ************************** Applications must be fully completed Include professional references from current or previous employers. Job offers are contingent on the results of criminal background and reference checks. Equal Opportunity Statement Alaska Garden & Pet Supply, Inc. is an equal opportunity employer. We are committed to providing equal employment opportunities to all individuals regardless of race, color, sex, age, creed, marital status, pregnancy, parenthood, disability, national origin or citizenship, or veteran status. Revised/published date: 10-17-2025

Job DescriptionBenefits: Bonus based on performance Paid time off Signing bonus Join a High-Performing State Farm Agency in Anchorage Be Part of a Team That Wins Together! Customer Service Representative Location: Anchorage, AK Compensation: Base + Commission | Bonus Incentives | Growth Opportunities Hours: Full-time | In-Office Are you a go-getter with a positive attitude and strong work ethic? Are you money-motivated, coachable, and ready to make an impact every single day? Were not looking for just anyone were looking for the right person to join our tight-knit, high-performance team at Andrew Sayer State Farm. This is more than just a job its a launchpad into a career with one of the most recognized brands in the country. What Youll Do: Build relationships with customers and help them protect what matters most Make outbound calls, follow up with leads, and close sales Educate clients on auto, home, life, and other insurance products Provide legendary customer service the kind theyll tell their friends about Collaborate with a supportive team that actually likes working together Who You Are: Motivated by money, goals, and winning Reliable you show up, follow through, and own your results Coachable you want to grow and youre not afraid of feedback Personable you connect with people and make them feel heard Organized & Detail-Oriented you can juggle calls, quotes, and follow-ups without missing a beat No insurance experience? No problem. Well train the right person. Just bring the hustle. What Makes Us Different: There are a lot of State Farm offices out there so why ours? We invest in YOU. From day one, youll get hands-on training and mentorship. We win as a team. Everyone shares the success. No cutthroat vibes. We have fun. We work hard, but we celebrate wins and keep it light. Were growing fast. That means opportunity for you to grow too. Perks & Benefits: Competitive base salary + commission structure Monthly & quarterly bonus opportunities Licensing assistance (well help you get licensed if needed) Paid training & career development Office culture that values results AND people Opportunity to grow into a leadership or agent role Ready to Join a Winning Team? Were hiring fast and were selective. If youre hungry, humble, and ready to go all-in, we want to talk. Apply now and lets build something great together.

Job Description GUEST SERVICES REPRESENTATIVE Reports to: Tour Sales Supervisor Salary Range: Seasonal $18.00 plus bonus potential Summary: Guest Services Representatives sells tickets, ensure guests meet the required excursion requirements, ensure guests sign excursion waivers (as required), announce excursion departures, escort guests to their tour vehicle, load guest on the assigned gondola and ensure timely departures of assigned tours. Essential Duties and Responsibilities: Conduct all activities and decisions according to Icy Strait Point's guiding principles: BAP: Best, Authentic, Profitable Cruise Destination Provide excellent customer service to all ISP guests Sell and provide guests with information about all tours available at Icy Strait Point Work as greeters to welcome guests and conduct guest orientations and line control Conduct functions, such as: Checking guests' weight Verifying driver's license information Ensuring guests fill out waivers, as required Secure bag check area Escort guests to tour vehicles or gondola and ensure timely tour departure Responsible for the safe and orderly traffic of passengers on/off an aerial gondola cabin or tour Communicate clearly with tour guides, drivers, supervisors, gondola operators and management Promote other Icy Strait Point venues, distribute literature and/or sell merchandise Assist within programs wherever needed Responsible for the safe and orderly traffic of passengers on/off an aerial gondola cabin or tour Ability to work individually and as a team member when necessary Other duties as assigned. Requirements: Adequate knowledge or willingness to learn about Tlingit culture Must be able to learn a Tlingit Introduction Knowledge of the local area (marine life, plants, animals, birds) Must have good verbal communication; patient and able to lead groups of kids as well as adults Strong commitment to Safety Ability to learn, retain and present excursion information to guests in an accurate manner. Promote other ISP venues, distribute ISP literature and/or sell ISP merchandise This is a safety sensitive position that is subject to drug testing Must be 18 years of age or older Physical Requirements & Work Environment: Willing to live in a remote, rural community Comfortable traveling by small plane or ferry to and from a remote setting Able to walk and drive on gravel roads in inclement weather Capable of moderate physical activity including standing, walking, reaching climbing, and lifting weight in excess of 25lbs; able to visually identify safety hazards Icy Strait Point is a Native-owned and operated enterprise and offers Native Preference under P.L.93-638. Apply today to join our team and be part of something truly special!

Hyatt House Anchorage managed by Northwest x Southern Hospitality (NSH) is currently interviewing people for Weekend Part Time Guest Service Representative/Front Desk Clerk! We are uniquely situated in some of the most beautiful areas of the Pacific Northwest and Alaska. We have award winning hotels where you will find hospitality is the true focus of our team. We are passionate, genuine, forward thinking and engaging. We take pride that in everything we do, and we try to give back more than we take. We are looking for you to rise up to the challenge, create memories and make connections. Help us make our guests and team member experiences a #BIGDEAL. Are you considering a career in hospitality and interested in an entry-level position? If so, apply today! Summary of position: The primary purpose of this position is to ensure guest satisfaction and revenue optimization through check‐in, check‐out and the coordination of hotel services. Responds to guest reservations requests, answers telephones and responds appropriately to requests, and handles any guest compliments or complaints and takes action deemed necessary. Also, handles cash, makes change, and balances an assigned house bank. Qualifications: High school diploma or equivalent GED; prior hotel and hospitality experience preferred Demonstrate excellent organizational skills, communication skills, and problem-solving skills How we can elevate your career: Advancement: Most importantly, we are passionate about our people. We're not just interested in today. We also prepare our employees for the future. When you work at one of our properties, you'll be able to work your way up the ladder. Teamwork: Experience what it feels like to be part of an empowered team. Be inspired by those around you to be your best each day. If you like the sound of that, if you love having fun on the job and want to work with people who feel the same way, if you want a career you can count on, apply today. Why work for NSH? Work-Life Balance - We are committed to ensure that our team members experience the reward of hospitality, while also sustaining a routine that suits their lifestyle. Paid Holidays - 6 Paid Holidays after one year of service (upon hire for salaried team members) New Year's Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas Day Both PTO and Sick leave allows Team Members to have home life balance for any reason, such as vacation, rest and relaxation, their own or a family member's illness or health concern, personal pursuits, or any qualifying reason under applicable sick and safe time laws. Paid Time Off - (PTO) is available to all Team Members after one full year of service. You begin accruing from day one! The amount of PTO you can accrue increases the longer you work with us. Sick Leave - Available for Team Members employed in Oregon or Washington after 90 days of employment. Bereavement Jury/Witness Duty Community Volunteer Events Social Event Outings Health and Wellness - These benefits typically begin on the first day of the month following sixty (60) days of full-time employment. (The specific eligibility criteria and waiting periods are defined by each benefit in their applicable plan documents.) Insurance coverage is typically not available to those Team Members deemed to be part-time (working less than thirty (30) hours) and seasonal Team Members (those deemed to be employed less than six (6) months). Medical and Prescription, Vision Dental Employee Assistance Program Hostcare 100% Company Paid Life Insurance 401(k) Retirement Plans With Match Leave of Absence Perks - More than just a paycheck! Team Member Travel Discounts Entertainment Industry Discounts Snack of the Month Monthly Team Member Recognition Service Recognition Awards Incentive Programs Referral Bonuses Direct Deposit Earned Wage Access Retirement Planning Potential for promotional opportunities to other NSH properties including Marriott, Hilton, Hyatt and IHG brands. To learn more about our company please visit our web site at ******************* Northwest x Southern Hospitality is an Equal Opportunity Employer, offering employment opportunities to all qualified persons without regard to race, color, national origin, disability, religion, age, sex, veteran status, or other classifications protected by law.

Our Story : If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states. We only have 3 rules at InnVentures. (We can teach you the rest!) Rule #1 - Do everything you can for the customer! Rule #2 - Bring a good attitude to work with you every day and take pride in your work! Rule #3 - Have FUN! WHY WORK AT ONE OF OUR HOTELS? Fun, team-oriented environment Full-time and part-time positions available to meet your needs Great opportunities for growth Community Involvement Discounted hotel stays Recognition and awards Paid time off BENEFITS: We offer eligible employees a number of benefits to enhance their health and well-being: Group insurance, including medical, dental, vision and company-paid life insurance Paid time off including up to 40 hours vacation days, sick/ wellness leave and 7 holidays Company-matched 401(k) plan Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more! Get paid daily with our Daily Pay Program! JOB OVERVIEW - FRONT DESK AGENT Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a Front Desk Agent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions and gain loyal guests by handling all questions, requests and complaints promptly and courteously. A TYPICAL DAY: Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience. Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met. Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest's stay. Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations. Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts. Support the goals of the hotel through teamwork and collaboration with all departments. REQUIREMENTS: Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays. POTENTIAL CAREER PATH: Front Office Supervisor or Sales Coordinator - Front Office Manager or Administrative Assistant InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.

Department Port Operations Employment Type Seasonal - Part Time Location Anchorage Transportation and Guest Services Workplace type Onsite RESPONSIBILITIES REQUIREMENTS Benefits About Holland America/Princess Alaska-Yukon Land Operations We're a collaboration of Princess Cruises and Holland America Line, innovators in Alaska tourism and advocates for the environment. We offer guests adventure, comfort, and a variety of lifetime memories-whether sailing past glaciers, cozying up in a wilderness lodge, or spotting a bear from a dome-window rail car. Our teams participate in HAP's sustainability program, aka “Sustain Alaska & the Yukon”, and efforts by actively recycling (where available), reducing waste, and educating guests about our commitment to the environment. We are dedicated to delivering excellent customer service to all guests, coworkers, and vendors and provide a safe workplace for all team members and a safe vacation experience for all guests. HAP is committed to a diverse, equitable, and inclusive work environment. The best way to learn more about all of our roles and opportunities is to connect with us on Facebook and Instagram.

Job Description Front Desk Agent Voyager Inn | Anchorage, Alaska The Voyager Inn is looking for Front Desk Agents to join our team! If you enjoy meeting people from all over, creating memorable first impressions, and working in a fast-paced but friendly environment, we'd love to meet you. Position Purpose: As a Front Desk Agent, you'll play a key role in delivering warm, efficient, and memorable service from arrival to departure. Greets and registers guests, providing prompt and courteous service. Checks guests out of the hotel. Resolves guest challenges throughout their stay in our hotel. Upgrades guests, as required. Promotes hotel services, amenities and upsells products to the guests. The Benefits of Being Part of OUR Team: * Medical, Dental and Vision coverage * Life Insurance * Paid personal time off * Leadership and Management Training Programs * 401K Retirement Plan * A PATH for your future! * Discounted room rates * A FUN PLACE TO WORK * Access to voluntary benefits, including discount in pet insurance, cell phones, Travel & Entertainment and Health & Wellness programs. ESSENTIAL FUNCTIONS Guest Experience Greet and welcome guests with genuine hospitality and professionalism Check guests in and out efficiently, ensuring accuracy and care Assign rooms based on guest needs and preferences Share information about hotel amenities, local attractions, and special programs Provide welcome materials, room keys, and helpful guidance to make guests feel at home Service & Support Respond to guest requests, questions, and concerns with empathy and confidence Resolve challenges calmly and creatively, ensuring guest satisfaction Answer phone calls and emails promptly and courteously Coordinate messages, packages, and special requests for guests Operations & Accuracy Process payments, vouchers, and charges accurately Maintain organized and accurate guest records in the hotel system Promote hotel services and upsell when appropriate Assist during busy periods and remain composed during emergencies SUPPORTIVE FUNCTIONS: In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. Assist guests in their preferred language when possible Support transportation or van driving needs (if qualified) Escort guests to safety deposit boxes Operate standard office equipment WHAT WE'RE LOOKING FOR: Friendly, positive attitude with a passion for guest service Strong communication skills (verbal and written English required) Comfort using computers and basic hotel systems Ability to handle transactions and basic math accurately Patience, professionalism, and the ability to stay calm under pressure Ability to stand, bend, and move throughout the shift Hospitality experience is a plus, but we're happy to train the right person who brings warmth, reliability, and a team-first mindset. NOTICE: The Voyager Inn operates 24/7, 365 days a year, and flexibility is important in a hospitality environment. All associates are expected to uphold JL Hospitality Management's standards for safety, professionalism, and service excellence. JL Hospitality Management, LLC is an equal opportunity employer. JL Hospitality Management, LLC does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.

Job Description Aspen Suites Hotel Downtown Anchorage - Opening Early January 2026 Be a part of something NEW in Downtown Anchorage! Aspen Suites Hotel Anchorage is preparing to open its doors, and we are building our opening team of friendly, energetic, guest-focused professionals. If you enjoy problem-solving, creating memorable guest experiences, and being the warm welcome that sets the tone for a traveler's stay - we want to meet you. Front Desk Agent Position Purpose: As a Front Desk Agent, you are the first impression of our hotel. You'll welcome and register guests, assist throughout their stay, process payments and check-outs, answer questions, and ensure every guest feels taken care of from the moment they arrive to the moment they depart. This role requires friendliness, attentiveness, and the ability to think quickly and calmly when challenges arise. The Benefits of Being Part of OUR Team: * Medical, Dental and Vision coverage * Life Insurance * Paid personal time off * Leadership and Management Training Programs * 401K Retirement Plan * A PATH for your future! * Discounted room rates * A FUN PLACE TO WORK * Access to voluntary benefits, including discount in pet insurance, cell phones, Travel & Entertainment and Health & Wellness programs. ESSENTIAL FUNCTIONS Guest Service & Check-In Greet guests with professionalism and genuine hospitality Register guests in the system, confirm details, assign rooms, and issue room keys Offer upgrades, promote hotel amenities, answer questions, and assist throughout their stay Front Desk Operations Process check-outs, charges, payments, vouchers, and credits Maintain accurate guest folios and account balances Promptly answer phone calls and email inquiries Communicate guest requests to the appropriate departments when needed Problem Solving & Guest Experience Listen empathetically and resolve guest challenges with patience and diplomacy Research issues, negotiate solutions, and follow through to ensure guest satisfaction Stay calm and confident during high-volume or emergency situations Provide guidance, hotel information, and recommendations Additional Support Functions Retrieve and deliver messages, mail, packages, and guest items Assist with safety deposit boxes and other hotel services Operate office equipment and assist with additional tasks as assigned SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Ability to read, listen and communicate effectively in English, both verbally and in writing. Ability to access and accurately input information using a moderately complex computer system. Standing, bending, and stooping may be required. NOTICE: JL Hospitality Management operates 24/7, 365 days a year. As part of the Aspen Suites opening team, you will help establish the guest experience, set service culture, and uphold the standards of a new flagship hotel in the heart of Anchorage. JL Hospitality Management, LLC is an equal opportunity employer and prohibits discrimination based on race, color, religion, national origin, citizenship, age, sex, sexual orientation, marital status, disability, veteran status, or any other protected classification.

Front Desk Agent Full-time and Part-time positions available Greets and registers guests, providing prompt and courteous service. Checks guests out of the hotel. Resolves guest challenges throughout their stay in our hotel. Upgrades guests, as required. Promotes hotel services, amenities and upsells products to the guests. The Benefits of Being Part of OUR Family: * Medical, Dental and Vision coverage * Life Insurance * Paid personal time off * Leadership and Management Training Programs * 401K Retirement Plan * A PATH for your future! * Discounted room rates * A FUN PLACE TO WORK * Access to voluntary benefits, including discount in pet insurance, cell phones, Travel & Entertainment and Health & Wellness programs. ESSENTIAL FUNCTIONS Completes the registration process by inputting and retrieving information from a computer system, confirming pertinent information including number of guests and room rate. Makes appropriate selection of rooms based on guest needs. Codes electronic keys. Non-verbally confirm the room number and rate. Promotes and administers Hotel Marketing programs, for arriving guests. Ensures guest knows location of room. Provides welcome packet containing room keys, tokens of our appreciation, gifts, etc. to guest. Ensure rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel. Assists guest with check out payments or charges. Accepts and records vouchers, credit, traveler's checks, and other forms of payment. Greets customers immediately with a friendly and sincere welcome. Use a positive and clear speaking voice, listen to understand requests, respond with appropriate action and provide accurate information such on outlet hours, special VIP programs, events, etc. Receives special requests from guests and responds appropriately or forwards requests to appropriate associates for decisions and actions. Receives special requests from guests and responds appropriately or forwards requests to appropriate associates for decisions and actions. Promptly answers the telephone and email inquiries. Inputs messages into the computer and advises other associates of special guest needs. Retrieves messages and communicates the content to the guest. Retrieves mail, packages and facsimiles or other special items for customers as requested. Empathize and listen to guest issues, conducting through research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as price conflicts, insufficient heating or air conditioning, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgement and discretion. SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. Attempts to communicate with guest in guest's native language, if applicable. Remains calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues. Van Driver associates when needed. Provides safety deposit boxes for guest by escorting them to the vault pulling the box from the vault and carrying it to the guest. Operate various office machines. SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error. Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts. Ability to read, listen and communicate effectively in English, both verbally and in writing. Ability to access and accurately input information using a moderately complex computer system. Standing, bending, and stooping may be required. NOTICE: The home office supports the hospitality business which functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business, and a hospitable service atmosphere must be projected at all times. Upon employment, all associates are required to fully comply with JL Hospitality Management rules and regulations for the safe and efficient operation of facilities. Associates who violate the rules and regulations will be subjected to disciplinary action, up to and including termination of employment. JL Hospitality Management, LLC is an equal opportunity employer. JL Hospitality Management, LLC does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.

We are now hiring a Receptionist If you enjoy working with animals and are committed to providing excellent customer service, come join our team! Our practice is a small animal hospital offering general medicine as well as emergency services. We are seeking a candidate who is able to multitask, has a desire to learn, and is able to work in a fast-paced environment. Preferred candidates will be organized and enthusiastic. This is a great entry-level position to gain experience in the technical side of animal healthcare! Must have excellent customer service (phone and in-person) and computer skills (proficient at typing). Experience is preferred but not required; we are willing to train the right individual. Be willing to work a flexible schedule. Ability to work independently and as part of a team. At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities. Here's what you can expect when you join our team: Tailored development programs, mentorship, and career pathing to help you achieve your unique goals. Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being. Health, dental, vision, life insurance, and mental health resources to support your overall well-being. Generous paid time off and holidays, because your personal time matters. A supportive, collaborative environment where everyone feels a sense of belonging. Please note: Any Benefits listed above apply to full-time employees. At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.

The Lakefront, Anchorage hotel (formerly the Millennium Hotel) is recruiting for part time, Guest Service Agent to join our team. At the Lakefront Anchorage Hotel, we strive to deliver a memorable experience for our guests. Situated on the shores of scenic Lake Spenard, one mile from Anchorage International Airport and four miles from downtown Anchorage, the Lakefront Anchorage Hotel is the perfect starting point to explore the many wonders Alaska has to offer. The Lakefront Anchorage Hotel boasts 248 rooms and three outstanding food and beverage outlets. The role of the Guest Service Agent is be responsible for performing a variety of guest service activities in an exceptionally friendly, professional and efficient manner. Duties will include registering guests, assigning rooms, settling guest accounts and coordinating with other departments to satisfy guest requests. This position is responsible for creating 100% guest satisfaction by providing efficient and effective guest service by using a clear voice, responding with appropriate action and providing accurate information. Other duties of the guest service agent include: Promotes hotel accommodations, services and area attractions. Arranges for services requested by the guest by working with other departments as appropriate. Offers guests updated rooms and promotes hotel amenities, food & beverage outlets and services. Identifies and records special billing instructions and notifies Accounting. Remain calm and attentive, especially during heavy hotel activity and emergencies. Makes and confirms reservations, record wake up calls. The successful applicant will: Have patience, tact and diplomacy. Provide exceptional customer service. Work as a productive team member by contributing positive energy. Perform the duties of the position in a safe manner. Ability to write routine reports and correspondences. Basic skills using Microsoft Office Suite. Be professional in all interactions with guests and associates. OPERA/PMS Systems experience preferred. Effective interpersonal and written communication skills. Must be able to communicate in a professional manner and respond with timeliness. Ability to work in a fast-paced environment and multi-task effectively. Excellent organizational and prioritization skills. Ability to perform basic mathematics and cash transactions. The employee must regularly lift and/or move up to 25 pounds. Prior guest service experience preferred (at least six months). High School Diploma required. Apply online at ********************************************************* Millennium Hotels is an equal opportunity employer and does not discriminate based on disability, veteran status or any other basis protected under federal, state or local laws. Millennium Hotel is a drug free workplace. We conduct pre-employment drug tests and criminal background checks on all applicants after a job offer. Millennium Hotels participates in the electronic employment eligibility verification program commonly referred to as E-Verify. This job posting is not intended to detail every aspect of your job or list every task you may perform. It is provided as a general overview of the responsibilities and skills required to do this job successfully.

As a Guest Experience Specialist, you are often the first and last impression our guests have - making you an essential part of the Signature Aviation experience. In this highly visible, hospitality-driven role, you'll warmly welcome guests and crew members with professionalism, care, and a genuine commitment to creating exceptional moments. Whether you're greeting a VIP traveler, supporting a flight crew, or coordinating services behind the scenes, you bring grace under pressure and attention to detail that ensures every visit is smooth, comfortable, and memorable. Your reliability and pride in service directly reflect the Signature standard our guests trust. This is a dynamic, hands-on position that requires flexibility to work varied schedules, including nights, weekends, and holidays, and the ability to operate in both indoor and outdoor environments, often near active aircraft and ground service equipment. If you love delivering thoughtful service, working in a fast-paced setting, and being part of a high-end hospitality team, you'll thrive in this role. Minimum Education and/or Experience: High School Diploma or General Education Degree (GED). At least 1 year of customer experience-related work in retail, hospitality, or sales is preferred. Must possess a valid state driver's license. Minimum of 18 years of age. Ability to pass company background checks (criminal and motor vehicle), drug tests, meet airport background check requirements to receive and maintain an airport security badge, and be insurable by the Company's applicable insurance policies. Must be legally authorized to work in the jurisdiction of employment. Must be able to exercise good judgment and follow directions/directives from supervisor/management. Ability to drive standard and automatic transmission vehicles is preferred. Additional essential knowledge and skills: Hospitality Skills: Excellent guest service skills with an energetic, outgoing, and guest-obsessed personality. Must be able to anticipate and act on guest needs and prioritize guest requests and job responsibilities by exhibiting a keen ability to multi-task in a fast-paced environment. Must be able to maintain professionalism and confidentiality. Experience with conflict resolution in a hospitality environment is preferred. Language Skills: Clearly communicate in English with others in person, via telephone, radio communicators, and in writing for purposes of performing certain job duties and safety-sensitive tasks. Ability to read and comprehend documents such as safety rules, operating instructions, and procedure manuals. Math Skills: Ability to perform simple arithmetic (addition, subtraction, multiplication, division, percentages, and fractions). Communication Skills: Able to use telephone, fax, two-way radio, email, or text messaging to contact guests, crew members, team members, or emergency personnel. Critical Thinking / Reasoning Ability: Ability to use rational thought to analyze and evaluate information, and to make informed decisions in a fast-paced environment. Interpersonal Skills: Ability to get along and work well with others. Excellent interpersonal skills for effective collaboration with team members and service to guests. Multitasking: Ability to handle multiple tasks simultaneously while maintaining attention to detail. High level of concentration is required to ensure accuracy in a busy setting. Computer Skills: Ability to use a computer, learn necessary company software and timely complete Signature's training programs. (Other duties may be assigned) Meet and greet guests and crews as they arrive at our facility and provide a warm, friendly greeting while escorting them to the front entrance, aircraft, or vehicles. Effectively collaborate, cooperate, and work closely with all team members, guests, and other visitors to ensure services are promptly and correctly handled in a professional and courteous manner. This includes ensuring an efficient and accurate transfer of information through various methods between and among guests, the private aviation terminal (PAT), other Company departments, and external parties. Accurately receive, dispatch, and completely process guest purchases and fuel transactions in accordance with Company procedures. May assist with some general accounting work and financial record keeping. Provide visitors with a wide array of concierge services including arranging reservations for hotel stays, ground transportation or rental cars, catering, and customs appointments as requested. Manage guest, crew, and/or visitor inquiries, resolve requests, handle billing disputes, and address concerns in an efficient and effective manner. Maintain a working knowledge of Signature's facilities, services, website, surrounding areas, and other information commonly asked about by guests. Monitor arriving and departing flights and communicate with aircraft to coordinate services and assign to the Airside Experience Team. Use real-time system management (SIGops/SIGnet) to log and schedule requested services, change service status, and supervise the operation's flow by appropriately prioritizing services. Ensure all departing aircraft have all requested amenities such as catering, coffee, ice, and newspaper. Maintain and stock amenities in guest areas and ensure that lobby, pilot facing spaces, and restrooms are clean and free of debris. Promote and sell the Company's services and products to aircraft passengers and crew. Assist crews and guests with luggage, provide transportation from the facility to commercial terminal, hotel, or other nearby locations as required, and fulfill special requests. Assist pilots with access to weather information, portals, and computers. Identify crewmembers, passengers, visitors, and vendors in accordance with all security procedures. Stop work when an unsafe condition or act is likely to cause harm to people, the environment, Company or guest assets, or the Company's reputation if the work continues. Report concerns to the appropriate manager and cooperate in addressing the unsafe act or condition. Abide by emergency response procedures during critical events. Understand, comply with, and enforce all Signature and airport security (physical, cyber and data) protocols. Create accurate records pertaining to time worked and activities and services performed. Use the Company contact management system to review, capture, and update customer preferences to provide a more personalized service experience. Assist the Airside Experience team to ensure our guests receive an exceptional experience. Services include without limitation, valeting customer vehicles, wing walking, placing chocks and cones, and positioning stairs/jetway to aircraft. Assist airlines with passenger service functions in certain locations as needed.

As a Guest Experience Specialist, you are often the first and last impression our guests have - making you an essential part of the Signature Aviation experience. In this highly visible, hospitality-driven role, you'll warmly welcome guests and crew members with professionalism, care, and a genuine commitment to creating exceptional moments. Whether you're greeting a VIP traveler, supporting a flight crew, or coordinating services behind the scenes, you bring grace under pressure and attention to detail that ensures every visit is smooth, comfortable, and memorable. Your reliability and pride in service directly reflect the Signature standard our guests trust. This is a dynamic, hands-on position that requires flexibility to work varied schedules, including nights, weekends, and holidays, and the ability to operate in both indoor and outdoor environments, often near active aircraft and ground service equipment. If you love delivering thoughtful service, working in a fast-paced setting, and being part of a high-end hospitality team, you'll thrive in this role.

Full-time, Part-time Description CUSTOMER SERVICE REPRESENTATIVE We are a growing company and we want the best for our team and our customers. With generations of experience delivering the highest quality service available to thousands of customers, All American Home Service offers Plumbing, Heating, and Drain & Sewer services and is fully dedicated to maintaining its position as Juneau's #1 rated service company. All American Home Service is a A+ rated by the BBB and delivers Service You Can Trust! Why join our team? • Advancement opportunities • Paid time off AND birthday paid off • Bonuses available on top of base pay • We live by our core value "Great place to work -- All for one and one for all!" The primary function of the Customer Service Representative is to convert inbound calls into booked service/maintenance calls while mentioning and potentially booking additional services. This position handles incoming calls from customers, while making some outbound calls. You will also utilize your customer service training to educate and establish rapport and assist customers in choosing services and products. Position Overview: We are looking for a friendly, organized, and reliable Customer Service Representative to join our team. This role is primarily responsible for handling inbound phone calls from customers who need service, support, or information. You'll also make some outbound calls to follow up with customers, confirm appointments, or offer additional services. You'll be the first point of contact for our customers, so a positive attitude, excellent communication skills, and attention to detail are key. While experience with customer service or phone work is helpful, we are happy to train the right candidate - no prior experience with CRM tools is required. What We Offer: IRA and company matching Health reimbursement plan Vacation/Sick/Personal pay Holiday pay Birthday pay Paid training Medical evacuation insurance Friendly work environment Bonus/Incentive Plan Family fitness plan Job Type: In-office - Juneau, Alaska Schedule: Full-time or Part-time available Requirements • Pass a background check and drug screening • Must be super comfortable on the phone • Must have strong communication skills, including a pleasant phone demeanor • Ability to work in a fast-paced environment where changes are common • Must be able to listen and resolve customer inquiries while updating account information • Must be able to utilize office phone, cell phone, text, email, and internet at a high level of expertise • Must be motivated to work independently and multi-task • Perform other duties as assigned by management Salary Description $22-$25 hour DOE w/ commission

Job Description Our property is growing rapidly, and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today! Compensation: $16.50 - $17 hourly Responsibilities: Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed Ensure all guests feel they are having an exceptional experience at the property Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages Produce and distribute daily weekly, and monthly reports to hotel management, department heads, and general manager Perform additional bookkeeping, administrative, and accounting procedures as required Qualifications: Computer proficiency is required; experience with accounting or reservation software is preferred Great communications. and excellent customer service skills are required Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required High school diploma or equivalent required; some college preferred Requires a flexible schedule that allows for overnight shift hours About Company We are one branch of our great Hospitality Associates! We represent a strong, personable, and understanding group of people who ensure that we take care of our own. Here at the LaQuinta Inn & Suites, we like to build from within, we like to grow together.