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Help desk team lead vs certified medical technician

The differences between help desk team leads and certified medical technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a help desk team lead, becoming a certified medical technician takes usually requires 6-12 months. Additionally, a help desk team lead has an average salary of $72,204, which is higher than the $38,859 average annual salary of a certified medical technician.

The top three skills for a help desk team lead include technical support, desk support and help desk. The most important skills for a certified medical technician are patients, vital signs, and CPR.

Help desk team lead vs certified medical technician overview

Help Desk Team LeadCertified Medical Technician
Yearly salary$72,204$38,859
Hourly rate$34.71$18.68
Growth rate10%5%
Number of jobs63,491164,424
Job satisfaction--
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 28%
Average age4244
Years of experience212

Help desk team lead vs certified medical technician salary

Help desk team leads and certified medical technicians have different pay scales, as shown below.

Help Desk Team LeadCertified Medical Technician
Average salary$72,204$38,859
Salary rangeBetween $57,000 And $90,000Between $28,000 And $53,000
Highest paying City-Denton, TX
Highest paying state-Alaska
Best paying company-Favorite Healthcare Staffing
Best paying industry-Health Care

Differences between help desk team lead and certified medical technician education

There are a few differences between a help desk team lead and a certified medical technician in terms of educational background:

Help Desk Team LeadCertified Medical Technician
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 28%
Most common majorBusinessNursing
Most common collegeStanford UniversityUniversity of Connecticut

Help desk team lead vs certified medical technician demographics

Here are the differences between help desk team leads' and certified medical technicians' demographics:

Help Desk Team LeadCertified Medical Technician
Average age4244
Gender ratioMale, 67.2% Female, 32.8%Male, 20.4% Female, 79.6%
Race ratioBlack or African American, 12.9% Unknown, 5.3% Hispanic or Latino, 15.1% Asian, 10.5% White, 55.8% American Indian and Alaska Native, 0.4%Black or African American, 15.9% Unknown, 5.0% Hispanic or Latino, 14.6% Asian, 10.0% White, 53.8% American Indian and Alaska Native, 0.8%
LGBT Percentage11%8%

Differences between help desk team lead and certified medical technician duties and responsibilities

Help desk team lead example responsibilities.

  • Lead testing of pilot VPN software; configure technologies to aid in managing Windows/mainframe accounts.
  • Assist in managing SQL database ensuring network connectivity, integrity of data and schedule tasks are complete.
  • Manage the wireless accounts for all user's providing replacements and troubleshoot cell phone issues and billing questions.
  • Improve efficiency and reduce risk by developing managing concepts and projects for ITIL process development for service delivery.
  • Implement TCP/IP core networking services.
  • Assist setup of CITRIX for end users.
  • Show more

Certified medical technician example responsibilities.

  • Maintain the cleanliness of storage areas, trays, centrifuges, refrigerators, freezers and work area.
  • Administer medications to patients according to their medication record as scheduled, as needed according to physician orders.
  • Perform laboratory test and procedures in areas including chemistry, hematology, urinalysis, coagulation, serology, and bacteriology.
  • Perform first aid and apply CPR when necessary.
  • Perform first aid or CPR during medical emergencies until paramedics arrive.
  • Assist the residents in their ADL needs and prepare their meals.
  • Show more

Help desk team lead vs certified medical technician skills

Common help desk team lead skills
  • Technical Support, 11%
  • Desk Support, 7%
  • Help Desk, 5%
  • Remedy, 5%
  • SLA, 4%
  • ITIL, 4%
Common certified medical technician skills
  • Patients, 17%
  • Vital Signs, 12%
  • CPR, 8%
  • Administer Medications, 7%
  • Resident Care, 6%
  • HIPAA, 6%

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