Host/waiter vs server and certified trainer

Differences between host/waiter and server and certified trainer duties and responsibilities

Host/waiter example responsibilities.

• Manage restaurant sections in order to equalize seating arrangements for each waiter and ensure the restaurant are stocked and well maintain.
• Train employees on job duties and POS system.
• Edit POS system to adjust for changes in prices and new inventory to assist ease of usage for employees.
• Establish a positive relationship with co-workers and managers through a solid work ethic, positive attitude, punctuality and dependability.
• Maximize profits by upselling food and alcoholic beverages and utilizing excellent customer service skills to ensure guests repeat business.

Server and certified trainer example responsibilities.

• Shape potential employees into becoming quality salespeople by increasing sales through upselling and providing excellent customer service.
• Train and execute all aspects of restaurant depending upon need, including cooking, bartending, etc.
• Task of serving guess needs and training the new hire at bartending if do not know how to.
• Train new employees in wine and food knowledge, use of POS computer systems, handling cash/reports, and guest service etiquette
• Develop variety of menu items catering to customers with food allergies and diet restrictions such as gluten free or vegetarian options.
• Collaborate POS operation-training sessions for new employees.
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