Human Resources Manager
Human resources manager job in Las Cruces, NM
Benefits:
401(k) matching
Dental insurance
Health insurance
Vision insurance
Wellness resources
Company: Southwest Sport & Spine Center, Inc.
Job Type: Full-Time
Department: Human Resources
Reports To: Director of Communications
Compensation: Based on experience
Job SummaryThe HR Manager is responsible for overseeing all aspects of human resources practices and processes. This role supports business goals by developing and implementing HR strategies, managing recruitment and employee relations, and ensuring compliance with employment laws and internal policies.
Key Responsibilities· Develop and execute HR strategies aligned with organizational goals.
· Lead recruitment efforts including job postings, interviews, and onboarding.
· Administer compensation, benefit, and leave programs.
· Manage performance review cycles and employee development plans.
· Resolve employee relations issues and promote a positive work environment.
· Ensure compliance with federal, state, and local employment laws.
· Maintain accurate and confidential HR records.
· Coordinate training programs and professional development initiatives.
· Support workforce planning and succession strategies.
· Other duties as assigned to meet business needs.
Qualifications· Minimum of 2-3 years of experience in a professional leadership role.
· At least 2 years of experience in HR functions including recruiting, onboarding, training, and payroll.
· Bachelor's degree in Business, Human Resources, or related field preferred; equivalent experience considered.
· Strong organizational skills with attention to detail.
· Ability to prioritize, manage multiple projects, and execute in a high-volume environment.
· Excellent verbal and written communication skills with strong command of the English language.
· Ability to work independently and collaboratively to resolve issues.
· Professional demeanor with the ability to manage changing priorities.
· Strong work ethics and ability to maintain high productivity.
· Ability to work a flexible schedule as needed.
· Ability to meet deadlines, follow instructions, and accept directions.
· Exceptional internal and external customer service orientation.
· Demonstrated computer proficiency in Microsoft Excel, Word, Outlook, and online systems.
· Strong record-keeping and math skills.
· Working knowledge of company policies and procedures.
· Commitment to maintaining social, ethical, and organizational standards.
· Ability to maintain confidentiality and take ownership of responsibilities.
· Proficient with HR technology and online data entry.
Physical Requirements· Ability to sit for extended periods of time while working at a computer or desk.
· Occasional standing, walking, bending, and reaching.
· Ability to lift and carry office supplies or equipment up to 25 pounds.
· Manual dexterity to operate standard office equipment such as computers, phones, copiers, and printers.
· Ability to read and prepare documents and reports.
· Comprehensive communication skills both in person and digitally.
HIPAA ComplianceThis role requires access to Protected Health Information (PHI/EPHI) and must adhere to HIPAA's “minimum necessary” standard.
Compensation: $45,000.00 - $52,000.00 per year
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Auto-ApplyHuman Resources Manager
Human resources manager job in El Paso, TX
:
Plastic Molding Technology (PMT) manufactures high precision plastic parts for automotive, telecommunications, medical device, renewable energy, and industrial customers. The primary manufacturing processes are injection molding and thermoforming. PMT has ~100 injection molding presses at its two primary manufacturing locations in El Paso, TX and Centennial, CO (a suburb of Denver). A third facility in Longmont, CO (a suburb of Denver) provides in-house repair and fabrication of tools & dies.
Role Description:
The Human Resources Manager role will work under the Head of Human Resources. This position will maintain effective communication and interaction with employees across the entire organization and reports directly to the Head of Human Resources to improve work relationships, build morale, and increase productivity and retention. You will need a strong attention to details and a broad knowledge of human resources functions, from hiring to onboarding and from employee compensation to evaluation.
What you'll do:
Work with the Head of Human Resources on administering the annual Open Enrollment process
Process payroll for 200 employees
Work with the Accounting team to ensure that monthly bill reconciliations are submitted in a timely manner
Assist with the running of monthly and/or quarterly reporting of key employee metrics
Act as the main point of contact for all Employee questions regarding company policies and procedures
Assist with an annual review of Company Benefit Offerings and make recommendations on the annual benefits plan options to the Head of HR
Administer all employee benefit programs including 401(k) plan management and upkeep, Health Benefits, COBRA, ACA compliance
Assist with the administration of an annual Professional Development Process and assist hiring managers and staff with questions regarding timing, process, and expectations as needed
Maintain organizational charts, employee policies and procedures, and job descriptions
Ensure that all benefit elections are accurately reported in the HRIS system
Stay up to date with changes in all federal, state, and local employment laws and propose required changes to the policy to the HR Director in a timely manner
Maintain a high level of integrity and confidentiality regarding all Employee information
Administer all parts of the Employee onboarding and the offboarding process by creating offer letters, adding them to the HRIS system, introducing them to the team, procuring necessary access to the garage/building, and ensuring that they have all materials required to perform their job duties
Assist in the maintenance of employee records
Act as the main liaison for the Company's Culture Committee and spearhead the planning of staff events, holiday parties, and the annual staff appreciation week
What we're looking for:
5-10 years of Human Resource experience in a manufacturing environment
A bachelor's degree (preferably in HR or Business Administration)
Strong compliance background with the ability to write strong employee policies
Must be able to speak fluent English and Spanish
Experience with benefits administration
Experience with 401k compliance and administration
Ability to establish and maintain effective working relationships across the organization, particularly with peers
Experience with Microsoft Office applications
Ability to work autonomously
Ability to multi-task and wear many hats
Ability to communicate information efficiently and succinctly
Preferred Qualifications:
HR Certification such as PHR or SHRM-CP
Ability to communicate information efficiently and succinctly
Experience with ADP
Ability to work in a manufacturing setting
Senior Human Resources Supervisor
Human resources manager job in El Paso, TX
Job Details Management Azar - El Paso, TX Distribution Center - El Paso, TX Full Time 4 Year Degree Up to 25% Human ResourcesDescription
Senior Human Resources Supervisor will plan, direct, and coordinate the administrative functions of the organization. They will oversee different areas of the Human Resources department such as the recruiting, interviewing, and hiring of new staff; classification/compensation, employee programs, employee benefits, position control, employee records, test construction/validation, clerical staff, and other related areas. consult with top executives on strategic planning; and serve as a link between an organization's management and its employees.
Essential Functions and Responsibilities
Maintain current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA)
Maintain and update human resources documents, such as organizational charts, employee handbooks or directories, or performance evaluation forms.
Responsible for record-keeping, enterprise management and resource planning, presentation, and document creation, editing, digital signage, project management and personnel communication.
Consults with Vice President of HR and QA to provide and obtain information and ensure the consistent administration of human resources programs/procedures.
Assists in the development, implementation and tracking of goals/policies/procedures and Department programs.
Generates various computerized lists/reports (e.g., job analysis results, test results, market analysis etc.).
Develops recruitment policies and procedures to ensure compliance with Department policies and state and federal laws.
Confer with management to develop or implement personnel policies or procedures.
Address employee relations issues, such as harassment allegations, work complaints, or other employee concerns
Implements adequate training and development to personnel with significant impact on employees.
Supports employees opportunities for professional development.
Qualifications
Education and Qualifications
Bachelors degree in Human Resources, Business Administration or related field or 1-2 years in Human Resources Supervisory functions.
Skilled in oral communication, both one-on-one and in presenting information to groups.
Certifications (SHRM- CP, SCP, PHR) preferred
Manufacturing experience
Food Safety/Quality Systems experience (Preferred).
Food industry knowledge preferred.
Proficient in the use of Human Resources Software
Accounting software
Bilingual (
English/ Spanish
)
HR Manager
Human resources manager job in El Paso, TX
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.
As an HR Manager you will be responsible for delivering and coordinating all human resource activities and initiatives for the operations groups in El Paso, TX and Grand Prairie, TX. You will support the management teams with the plant to drive culture change, define organizational needs, determine the training and development needs and strategy, determine hiring needs, resolve employee issues, and contribute to the achievement of the overall business objectives. As an HR Manager you must possess the ability to quickly grasp the business objectives and strategies of multiple client groups and leverage human resources capabilities to support the achievement of those objectives.
This position requires onsite work 5 days a week at our El Pso, TX Applied Sterilization Technologies location. To support the client base you will travel 20% domestically within your territory.
What you'll do as an HR Manager
Plan, develop, implement, and administer HR processes and programs that increase the productivity, competence, and effectiveness of the plant.
Consult with business and/or functional leaders in areas such as organizational assessment, succession planning, organizational structure, workforce planning, and change management in order to strengthen overall organizational capability.
Ensure alignment of HR processes i.e. talent management reviews, performance management, compensation and recruiting to the business goals.
Counsel and/or coach employees and managers regarding employee relations issues including performance management, facilitation of formal/informal complaints to resolution, discipline and/or terminations in line with local culture and the business and legal environment.
Drive employee engagement and satisfaction through promotion of a positive company culture while balancing employee concerns with all levels of company goals.
Interpret employee engagement data for assigned client groups. Partner with client groups to enable them to drive their own action plans related to improving employee engagement.
Ensure effective talent management including assessment and development as the organization grows both organically as well as through acquisition. Assist managers in assessing and identifying resources to meet employee/departmental training needs and encouragement of employees to continuously develop their skills in their field of work.
Assist in the hiring of new employees by performing various recruiting activities in partnership with the talent acquisition team, including staffing coordination and job requisition management.
Manage the annual performance and salary reviews as well as the variable pay programs.
Remain up-to-date on relevant US and state employment laws and other human resources compliance issues. Update management on policies/processes as necessary. Responsible for oversight and coordination of any regulatory requirements.
Possess an understanding of employment law and diversity/EEOC compliance and promotion.
Responsible for ensuring the accuracy of client group information by utilizing the shared services to maintain and update employee databases. Provides management with relevant reports as needed.
Participate and/or lead HR projects focused on continuous improvement of core programs and services.
Act as a liaison to Benefits to properly manage employee leaves of absence.
Perform other duties as assigned.
The Experience, Skills and Abilities Needed
Required:
Bachelor's degree in either Human Resources or a related field required.
5+ years of Human Resources generalist experience.
2+ years of HR management experience within a plant environment.
Preferred:
HR Experience working in large, public, multi-state and multi-national company.
Manufacturing, operations, and/or distribution centers experience is highly desired.
Bilingual in English and Spanish highly desired, but not required.
Other:
Demonstrated success translating business strategies into organizational and HR strategies and actions.
Comprehensive HR experience, including a complete understanding of and hands-on exposure to the full mix of HR functions (preferably in a global environment).
Experience with process improvement approaches (Lean Manufacturing, Six Sigma, Practical Process Improvement, etc.)
Experience working across a complex organizational matrix.
A track record of positive results and an ability to show how his/her programs and policies have contributed to the growth and bottom-line profitability of an organization while enhancing or driving cultural change.
He/she should be someone who is sought out for their opinion and advice and who can forge and maintain close relationships across all constituencies.
Self-motivated; bias for action.
Effective negotiating and influencing skills.
Ability to maintain strict confidentiality.
Strong analytical skills with advanced knowledge of Microsoft Word, Excel, PowerPoint, and Outlook.
Must possess excellent verbal and written communication skills.
Excellent multi-tasking, priority setting capabilities.
Ability to travel domestically, up to 20% required.
What STERIS offers
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future.
Here is a brief overview of what we offer:
Market Competitive Pay
Extensive Paid Time Off and (9) added Holidays
Excellent Healthcare, Dental and Vision Benefits
Long/Short Term Disability Coverage
401(k) with a company match
Maternity and Paternity Leave
Additional add-on benefits/discounts for programs such as Pet Insurance
Tuition Reimbursement and continued education programs
Excellent opportunities for advancement in a stable long-term career
Pay range for this opportunity is $90,737.50 -$106,750. This position is eligible for bonus participation.
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits
Open until position is filled.
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit *************** If you need assistance completing the application process, please call ****************. This contact information is for accommodation inquiries only and cannot be used to check application status. STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity. The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.
HR Data Analyst
Human resources manager job in El Paso, TX
ORIONYX ENGINEERING LTD. is a leading company focused on civil engineering, structural engineering, architectural services, surveying, and forensic analysis. Our goal is to provide innovative and accurate engineering solutions that improve infrastructure and promote sustainable development. Backed by a team of skilled professionals dedicated to excellence, ORIONYX ENGINEERING LTD. offers a full range of services that uphold the highest quality standards for every project.
This is a remote role strictly for candidates within the United States.
We are looking for an experienced HR Data Analyst to join ORIONYX ENGINEERING LTD. In this role, you will be responsible for analyzing and interpreting HR data to inform strategic decision-making, improve HR processes, and enhance employee engagement. You will work closely with HR professionals and management to provide insights that drive organizational effectiveness.
Key Responsibilities:
Data Collection and Management:
Gather, clean, and maintain HR data from various sources, including HRIS (Human Resource Information Systems), payroll systems, and performance management tools.
Ensure data integrity and accuracy through regular audits and validation processes.
Data Analysis and Reporting:
Analyze HR metrics, including recruitment, retention, employee performance, and engagement levels, to identify trends and insights.
Create and deliver comprehensive reports and dashboards for HR leadership and management, highlighting key findings and actionable recommendations.
Workforce Analytics:
Conduct workforce planning analyses to support staffing decisions and organizational development initiatives.
Analyze turnover rates, demographics, and employee satisfaction surveys to identify areas for improvement.
Performance Metrics:
Develop and track key performance indicators (KPIs) related to HR functions such as recruitment, onboarding, training, and employee development.
Provide insights to optimize performance management processes and employee development programs.
Support HR Initiatives:
Collaborate with HR team members to support various initiatives, such as diversity and inclusion programs, employee engagement strategies, and training and development efforts.
Provide analytical support for compensation and benefits analysis to ensure competitive offerings.
Data Visualization:
Utilize data visualization tools (e.g., Tableau, Power BI) to create intuitive dashboards that present HR data in a user-friendly format for stakeholders.
Ensure that visualizations effectively communicate insights and facilitate decision-making.
Compliance and Reporting:
Assist in the preparation of compliance reports related to labor laws, equal employment opportunity (EEO) regulations, and other HR-related legal requirements.
Stay updated on regulations and best practices in HR data management and reporting.
Continuous Improvement:
Identify opportunities to enhance HR data processes and reporting capabilities.
Advocate for data-driven decision-making within the HR department and across the organization.
Training and Support:
Provide training and support to HR staff on data analysis tools and methodologies.
Act as a resource for HR team members seeking to leverage data in their functions.
Qualifications:
Bachelors degree in Human Resources, Business Administration, Data Science, or a related field; a masters degree is preferred.
Proven experience as an HR Data Analyst or in a similar analytical role within an HR department, preferably in an engineering or technical environment.
Strong analytical skills, with the ability to interpret complex data and present it in an understandable manner.
Proficiency in HRIS software and data analysis tools (e.g., Excel, SQL, R, Python).
Experience with data visualization tools (e.g., Tableau, Power BI) to create engaging reports and dashboards.
Excellent communication skills, both written and verbal, with the ability to convey insights to non-technical stakeholders.
Job Types: Full-time
Pay: From $60.50 - $65.50 per hour
Schedule: Monday to Friday (8 hours daily)
Expected hours: 40 per week
Benefits:
401(k)
Dental insurance
Vision insurance
Health insurance
Life insurance
Paid time off
Work Location: Remote
Package Details
401(k)
Dental insurance
Vision insurance
Health insurance
Life insurance
Paid time off
Executive Director- Human Resources
Human resources manager job in El Paso, TX
Responsible for planning, directing, and coordinating Human Resource (HR) activities of the El Paso County Community College District (EPCCCD). Serve as the Human Resources Advisor to the AVP of Human Resources and Compliance, and Senior Management of the College.
In-person work on campus is an essential function of this position.
Oversee the planning, implementation, and execution of Human Resources (HR) automation initiatives to streamline EPCCCD's HR operations, elevate the employee experience, and strengthen organizational efficiency.
Collaborate closely with the Information Technology (IT) Department and cross-functional partners to identify, evaluate, and implement automation opportunities across HR functions such as onboarding, payroll, benefits administration, performance management, and HR data analytics.
Assess, select, and manage HR systems and software solutions to ensure alignment with organizational needs, regulatory requirements, and data security standards.
Develop, implement, administer, and evaluate district-wide policies and procedures, ensuring full compliance with applicable federal, state, and local laws, regulations, and reporting requirements.
Direct and evaluate all aspects of the district's employment process, including recruiting, onboarding, employment contracts, orientation programs, and performance appraisals systems.
Design, implement, and evaluate the district's compensation and classification systems, personnel information reporting processes (federal, state, and college reporting), HR management training programs, and performance evaluation systems.
Administer and oversee all EPCCCD employee benefit programs, including group insurance, workers' compensation, leave programs, optional retirement and annuity plans, staff scholarship, tuition reimbursement, and the district's sick leave pool.
Develop, implement, and evaluate pay management systems to ensure accurate and timely payroll operations. Oversee comprehensive audits of all district payrolls for pay accuracy, compliance, and appropriate controls.
Manage, develop, and coordinate employee and supervisory compliance training programs, including EEO, sexual harassment prevention, grievance procedures, and employee discipline. Serve as the District's Title IX Deputy Coordinator.
Support supervisors and employees in resolving grievances and workplace concerns. Oversee internal grievance procedures, including those related to discrimination, wage and hour issues, and working conditions, ensuring fair and timely resolution processes.
Provide guidance and direction to HR staff, including onboarding, performance evaluation, professional development, coaching, and counseling. Participate in the development of departmental goals and priorities that align with the district's mission. Manage assigned budgets effectively and responsibly.
Perform other related duties as assigned.
Required Qualifications:
1. Master's Degree in Human Resources, Management, or Business Administration and six (6) years of related experience or an equivalent combination of education and experience which demonstrates possession of the required knowledge, skills, and abilities.
NOTE: A copy of the transcript reflecting this required education MUST be submitted for consideration and reflect completed coursework and degrees conferred. The candidate must be fully qualified for the position at the time of application.
2. Comprehensive knowledge of HR principles, practices, and regulations, including FLSA, FMLA, ADA, EEO, Title VI, VII, and Title IX.
3. Expertise in talent acquisition, performance management, compensation and classification, and benefits administration.
4. Strong understanding of payroll processes, pay management systems, and HR compliance requirements.
5. Demonstrated ability to evaluate, implement, and manage HRIS, LMS, payroll systems, and automation tools.
6. Ability to leverage digital solutions to enhance operational efficiency and improve employee experience.
7. Knowledge of data security, system integrations, and HR data analytics.
8. Strong leadership skills with the ability to develop, mentor, and guide HR staff.
9. Ability to set performance expectations, foster accountability, and build a high-performing team culture.
10. Skilled in strategic planning, decision-making, and change management.
11. Excellent written and verbal communication skills, with the ability to convey complex information clearly.
12. Strong relationship-building skills across all organizational levels.
13. Ability to communicate sensitive information with tact, professionalism, and confidentiality.
14. Skilled in facilitating conflict resolution, mediating disputes, and managing complex employee relations issues.
15. Ability to conduct fair and thorough investigations related to grievances, discrimination, harassment, and misconduct.
16. Knowledge of best practices related to employee engagement and workplace culture.
17. Strong analytical skills with the ability to interpret data, identify trends, and generate actionable insights.
18. Ability to evaluate systems, programs, and policies for effectiveness and make evidence-based recommendations.
19. Sound judgment in handling sensitive issues and making policy decisions.
20. Ability to administer compliance training programs and ensure adherence to regulatory requirements.
21. Ability to lead cross-functional initiatives, coordinate resources, and meet deadlines.
22. Experience implementing new programs, systems, and processes.
23. Demonstrated commitment to maintaining confidentiality, integrity, and ethical conduct.
24. Ability to prepare, oversee, and manage departmental budgets.
25. Ability to effectively deliver public presentations, and to effectively present training and instruction.
Desired Qualifications:
1. Senior Professional in Human Resources (SPHR) preferred.
Special Conditions:
1. This is a security-sensitive position as defined under the Texas Education Code, Section 51.215; the successful applicant will be required to undergo a criminal background check, as permitted and/or required by applicable law, and in accordance with the College's policies and procedures.
Individuals desiring consideration MUST complete and submit an EPCC Application for Employment on-line by the announced deadline.
COPIES OF ACADEMIC TRANSCRIPTS MUST BE uploaded with the application. CURRENT EMPLOYEES ARE ALSO REQUIRED TO UPLOAD THEIR TRANSCRIPTS WITH EACH SUBMITTED APPLICATION; TRANSCRIPTS IN PERSONNEL FILES CANNOT BE ACCESSED BY EVALUATORS FOR THIS PURPOSE. APPLICATIONS SUBMITTED WITHOUT TRANSCRIPTS WILL NOT BE CONSIDERED. Only documents stating 'Transcript' or 'Unofficial Transcript' will be accepted. Other documents (Degree Audit, Degree Summary, Program Summary, etc.), uploaded in lieu of transcripts will not be accepted.
If you are unable to attach your transcripts to your application, please mail your transcripts to El Paso Community College, Employment Services, P.O. Box 20500, El Paso, TX 79998. Mailed documents MUST include the position title and posting number for this position vacancy.
A letter of application, resume, letters of recommendation, and other supporting documents are optional but highly encouraged and may be submitted on-line with the application form or forwarded to the Human Resources Department at El Paso Community College, Employment Services, P.O. Box 20500, El Paso, TX 79998. Mailed documents must be received by the application deadline. Documents received after the application deadline will not be accepted.
Copies of transcripts must reflect completed coursework and conferred degrees. All academic coursework and degrees must be from an accredited college or university or be certified by an acceptable agency that the institution is recognized by the appropriate governmental agency in its home country (this is generally stated in the degree evaluation).
Transcripts issued in a language other than English must be accompanied by a full translation (word for word) by a current member of the National Association of Credential Evaluation Services (NACES). Additionally, each foreign transcript must be evaluated for equivalency to United States accredited coursework.
Applications containing foreign transcripts that are not accompanied with the above required documentation will not be considered.
Out-of-town candidates invited for an on-campus interview will be reimbursed for one-half of the transportation cost for travel performed within the United States. The College will arrange and pay for up to two nights lodging.
In accordance with federal law and as a condition of employment, the successful candidate must furnish documentation verifying employment authorization eligibility and identity before being employed.
The El Paso Community College County District does not discriminate on the basis of race, color, national origin, religion, sex, age, disability and veteran status.
Physical Requirements:
While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel; reach with hands and arms and talk or hear. The employee is frequently required to walk. The employee is occasionally required to stand, climb or balance and stoop, kneel, crouch, or crawl. The employee must frequently lift and move up to 10 pounds and occasionally lift and move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Employee Relations Manager
Human resources manager job in El Paso, TX
ADP is hiring an Employee Relations Manager. The Associate Relations (Employee Relations) COE is responsible for building a centralized, expert level Associate relations function that establishes a consistent and optimized process for investigating and resolving Associate complaints and conflicts across a broad scope of HR related matters. The function will enable management effectiveness through the execution of proactive associate relations initiatives and interventions.
The Associate Relations Manager is responsible for conducting Associate Relations investigations and inquiries, providing effective people management consultation and guidance, and recommending outcomes to resolve employee relations issues, with a key focus on maintaining a positive employee relations climate. The Employee Relations manager will cover Associates and cases across multiple business units and geographies.
RESPONSIBILITIES:
Interpreting and communicating policies with Associates and managers in the organization.
Investigating, analyzing and making appropriate recommendations regarding complex employee relations issues; exercise influence appropriately.
Work independently to manage designated employee relations case load within established guidelines utilizing sound judgment.
Conduct fair, neutral, timely investigations and provide guidance related to conflict resolution, disciplinary action and/or termination pertaining to, but not limited to:
Code of Conduct
Conflicts of Interest
Concerns about Management
Compliance Issues
Discrimination
Fraud/Theft
Hostile work environment
Health/safety at work (weapons/threats)
Substance Abuse
Retaliation
Unprofessional behavior
Unemployment Hearings
Providing guidance to maintain employment law compliance, facilitating employee relations training programs, fact finding and partnering with legal on EEO/suits.
Partner with Legal, Risk, GSO, and HR to manage escalated Associate relations issues; monitor activities and outcomes to ensure fair and consistent application of policy and treatment of Associates.
Protect the balance of interests of both Associates and ADP in accordance with HR policies, laws and regulations.
Contribute to the overall build and execution of the new Associate Relations Center of Excellence
Recommend areas for improvement in delivery of services, technology and process
QUALIFICATIONS REQUIRED:
The successful candidate will possess a Bachelor's degree or equivalent in education and experience.
5 - 7 years of Employee Relations accountability, specifically with complex investigations.
Employee Relations Manager
Human resources manager job in El Paso, TX
ADP is hiring an Employee Relations Manager. The Associate Relations (Employee Relations) COE is responsible for building a centralized, expert level Associate relations function that establishes a consistent and optimized process for investigating and resolving Associate complaints and conflicts across a broad scope of HR related matters. The function will enable management effectiveness through the execution of proactive associate relations initiatives and interventions.
The Associate Relations Manager is responsible for conducting Associate Relations investigations and inquiries, providing effective people management consultation and guidance, and recommending outcomes to resolve employee relations issues, with a key focus on maintaining a positive employee relations climate. The Employee Relations manager will cover Associates and cases across multiple business units and geographies.
RESPONSIBILITIES:
Interpreting and communicating policies with Associates and managers in the organization.
Investigating, analyzing and making appropriate recommendations regarding complex employee relations issues; exercise influence appropriately.
Work independently to manage designated employee relations case load within established guidelines utilizing sound judgment.
Conduct fair, neutral, timely investigations and provide guidance related to conflict resolution, disciplinary action and/or termination pertaining to, but not limited to:
Code of Conduct
Conflicts of Interest
Concerns about Management
Compliance Issues
Discrimination
Fraud/Theft
Hostile work environment
Health/safety at work (weapons/threats)
Substance Abuse
Retaliation
Unprofessional behavior
Unemployment Hearings
Providing guidance to maintain employment law compliance, facilitating employee relations training programs, fact finding and partnering with legal on EEO/suits.
Partner with Legal, Risk, GSO, and HR to manage escalated Associate relations issues; monitor activities and outcomes to ensure fair and consistent application of policy and treatment of Associates.
Protect the balance of interests of both Associates and ADP in accordance with HR policies, laws and regulations.
Contribute to the overall build and execution of the new Associate Relations Center of Excellence
Recommend areas for improvement in delivery of services, technology and process
QUALIFICATIONS REQUIRED:
The successful candidate will possess a Bachelor's degree or equivalent in education and experience.
5 - 7 years of Employee Relations accountability, specifically with complex investigations.
Human Resources Analyst
Human resources manager job in El Paso, TX
Requirements MOS Code(s): 1N711 (Air Force), 420A (Army), SEI11 (Coast Guard), 0204 (Marine Corps), 120 (Navy), 1N7X1 (Space Force) Education and Experience: A Bachelor's degree or higher in social/behavioral science, human resource management, business or public administration or related field.
Licenses and Certificates: Valid Class "C" Texas Driver License or equivalent from another state.
General Purpose
Under general supervision, perform entry level, diversified professional personnel work in classification, compensation, salary administration, examination, research and training.
Typical Duties
Perform a variety of recruitment and testing function, classification and compensation, or employee relations or training functions, depending on area of assignment. Involves: Conduct research for the preparation and validation of examinations. Participate in the administration of written, oral, practical, assessment center and physical agility tests. Monitor tests. Rate and score examinations in accordance with established standards. Interview and evaluate job applicant's training and experience. Sets up panels for oral or practical tests, as assigned. Collect and summarize data concerning classification and salary studies. Prepare class specifications. Prepare preliminary allocation of positions to classes and perform desk and field audits of positions. Conduct exit interviews and research. Evaluate and prepare recommendations of personnel programs. Counsel employees and supervisors on policies and procedures. Draft responses for Equal Employment Opportunity Commission (EEOC) charges, grievances, employee discipline, and complaints. Investigate complaints alleging harassment, sexual harassment, discrimination, violation of City policies and/or state and federal regulations. Develop and conduct training.
Supervise assigned staff. Involves: Schedule, assign, instruct, guide and check work. Appraise employee performance. Provide for training and development. Enforce personnel rules and regulations and work behavior standards firmly and impartially. Counsel, motivate and maintain harmony. Interview applicants. Recommend hiring, discipline, merit pay or other employee status changes.
General Information
For complete job specification, clickhere.
Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received.
Important Note: The required Supplemental Questions and answers are considered an examination component and will generate a score.
Applicants are being tested on a conditional basis pending a review of minimum qualifications. Applications will be reviewed for applicants who pass the Supplemental Questions exam.
Per CSC Rules & Regulations, after review of the minimum qualifications for applicants that pass the Supplemental Questions exam, a passing score, combined with applicable seniority points and veteran points, will be used to create a list of candidates.
Please note: Applicants with foreign diplomas, transcripts and degrees must have all documents translated and evaluated by an agency of the National Association of Credential Evaluation Services (NACES) prior to submitting them to the Human Resources Department. Please visit ********************* for more information.
A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as "See résumé" are not acceptable and will result in the application being considered incomplete.
To qualify for this position, the required education, experience, knowledge, and skills must be clearly stated on your application's employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position.
Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position.
Human Resources Administrator
Human resources manager job in Las Cruces, NM
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
We are seeking a skilled and experienced Human Resource Administrator to help drive and support our people initiatives. In this role, you will collaborate closely with leadership to deliver internal HR support and contribute to the continuous improvement of HR processes.
The ideal candidate is a dynamic public speaker, personable, creative, dependable, and demonstrates a strong work ethic. Prior experience in call center operations or client services is highly desirable.
This is a full-time, local, on-site position and requires employees to report to work at one of our locations. We offer bonuses opportunities, comprehensive medical, dental and vision benefits, paid vacation and holidays, and contests incentives.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
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POSITION RESPONSIBILITIES
WHAT DOES SOMEONE IN THIS ROLE DO?
This role will partner with team leaders to implement and execute HR strategies focused on employee training, organizational effectiveness, workforce planning, and employee engagement. In addition, they will own programs that run across a broad spectrum of HR processes. To be successful in this role, you must understand business priorities and translate them into the most value-added work. We are looking for HR professionals with the ability to identify problems and to drive solutions.
Key Responsibilities:
Minimum 1 year of experience in HR administration
Some undergraduate education required
Strong interpersonal and communication skills
Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint)
Familiarity with training tools and techniques
Effective conflict resolution and time management skills
Strong presentation skills, both written and verbal
Ability to thrive in a fast-paced, professional environment
Skilled in planning, coordination, and adapting to various learning styles
Comfortable giving and receiving constructive feedback
Capable of prioritizing tasks and meeting deadlines efficiently
CANDIDATE QUALIFICATIONS
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
Must exhibit good business judgment and acumen by being both confident and flexible in their views. Candidates should possess fun and enthusiastic disposition and be capable of teaching and motivating a wide range of personalities and learning styles.
Minimum 1 year of experience in HR administration
Some undergraduate education required
Strong interpersonal and communication skills
Proficiency in Microsoft Office (Outlook, Excel, Word, PowerPoint)
Familiarity with training tools and techniques
Effective conflict resolution and time management skills
Strong presentation skills, both written and verbal
Ability to thrive in a fast-paced, professional environment
Skilled in planning, coordination, and adapting to various learning styles
Comfortable giving and receiving constructive feedback
Capable of prioritizing tasks and meeting deadlines efficiently
PREFERRED QUALIFICATIONS:
Experience in military, government (local, state, or federal) settings
Background in contact center environments
Degree from an accredited two- or four-year college or university
SHRM-SCP or equivalent HR certification
COMPENSATION DETAILS
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
Paid Time Off: Earn PTO and paid holidays to take the time you need.
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
Life Insurance: Access life insurance options to safeguard your loved ones.
Supplemental Insurance: Accident and critical illness insurance
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
PHYSICAL REQUIREMENTS
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
CONDITIONS OF EMPLOYMENT
All MCI Locations
Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
REASONABLE ACCOMMODATION
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
EQUAL OPPORTUNITY EMPLOYER
At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
ABOUT MCI (PARENT COMPANY)
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
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The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this .
The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
Auto-ApplyHuman Resources Generalist
Human resources manager job in El Paso, TX
Works under the supervision of the Human Resources Department with latitude for the exercise of initiative and independent judgment as required. Assists in the delivery of human resources functions by performing responsible administrative, technical, and personnel support duties. Responsible for planning, directing, implementing, and coordinating La Fe's benefits administration, records management, and clerical support functions within the Human Resources Department. Performs highly responsible administrative and secretarial duties and is required to handle sensitive and confidential information with a high degree of professionalism, discretion, and confidence.
Responsibilities and Duties
* Responsible for greeting and providing courteous assistance to all individuals contacting the organization.
* Responsible for performing all clerical functions to support the Human Resources Department.
* Provides back-up clerical support to the administration clerical pool.
* Assists the Human Resources Department in the planning, dissemination and executing of personnel policies and procedures.
* Assists in recruiting and staffing logistics.
* Responsible for maintaining accurate and current record keeping functions to include employment and compliance to regulatory concerns and reporting.
* Assist with completion, preparation and presentation of reports.
* Responsible for employee orientation, development, training, etc.
* Assist in administration of compensation and benefits.
* Participates in and/or contributes to employee safety, welfare, wellness and health projects and initiatives.
Required Skills
* Comprehensive knowledge of modern office practices and procedures.
* Considerable knowledge of English grammar, spelling and composition.
* Ability to understand and follow, quickly and accurately, brief oral and/or written instructions.
* Ability to organize and complete work accurately in a timely manner.
* Ability to plan, organize, administrate and coordinate activities as needed.
* Ability to deal tactfully and communicate effectively with persons of diverse educational and cultural backgrounds.
* Ability to work with and appropriately handle confidential information.
* Ability to deal with the public in a professional, courteous and tactful manner.
* Ability to exercise good judgment in unusual or stressful situations.
* Ability to communicate in a professional and effective manner, both orally and in writing.
* Bilingual English/Spanish..
* Ability to understand the operation of a computer network.
* Considerable knowledge of word processing and data-base software.
* Performs other duties as assigned.
* Ability to perform essential job functions with or without reasonable accommodations.
Required Education
* High School Diploma or equivalent.
* Demonstrate comprehensive knowledge of human resources principles and business administration practices, gained through formal education, professional training, and practical experience. An associate degree or a bachelor's degree in a related field is preferred. An equivalent combination of education, training, and experience that provides the required knowledge and abilities will also be considered.
Required Experience
* Two years experience performing responsible human resources assistant duties to include assistance with benefits management and strong word processing skills and clerical support.
Desired Experience
Benefits:
* Health insurance
* Dental insurance
* Vision insurance
* Supplemental insurance
* Retirement plan
* Paid time off
* Company paid life insurance coverage
HR Generalist
Human resources manager job in El Paso, TX
Job Details ReadyOne Industries 1414 Ability Dr - El Paso, TX Full Time $54000.00 - $60000.00 Salary/year Description
The Human Resources Generalist supports day-to-day HR operations and is responsible for performing a variety of tasks in functional areas including recruitment, HRIS, employee relations, benefits administration, training, compliance, and HR policy implementation. This role ensures alignment with company goals while fostering a positive workplace environment
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Administer various human resource programs such as benefits, compensation, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity and recognition, and morale.
Assist with training and development.
Assist with the recruitment process by identifying candidates, conducting interviews, and onboarding new hires.
Provide support to employees in various HR-related topics and resolve any issues that may arise.
Maintain compliance with federal, state, and local employment laws and regulations; review policies and practices to maintain compliance.
Conduct or assist with employee disciplinary meetings, terminations, and investigations.
Maintain employee files and records in electronic and paper form.
Participate in developing department goals, objectives, and systems.
Prepare HR-related reports as needed (e.g., turnover, absenteeism, compensation analysis).
Assist with employee engagement initiatives and wellness programs.
Support internal audits and external reporting requirements.
Responsible for documenting employee relations, and attendance issues in HRIS system and personnel files.
Assist supervisors, and department managers settle work-related conflicts through advice and recommendation.
Conduct specialized labor law training.
Perform other duties and responsibilities as required or requested.
This position may have supervisory responsibilities.
Qualifications
MINIMUM JOB REQUIREMENTS:
To perform this job successfully, and individual must be able to perform each essential duty satisfactorily. The requirements listed on the job analysis are representative of the skill, and/or ability required.
Education: A Bachelor's degree and/or Human Resources certification preferred.
Experience: Minimum of five years related experience in Human Resources, employee relations experience preferred.
Specific Skills: Bi-lingual (English/Spanish). Ability to maintain strict confidentiality of information. Strong proficiency using Microsoft Office: Word, Excel, PowerPoint. Detail oriented, logical and effective approach to problem solving. Must have strong oral and written communication skills and ability to communicate with employees in all levels of the organization. Possess the ability to plan and schedule the work of direct reports. Demonstrated capability to interface and maintain effective relationship with department personnel in a team-oriented environment.
Specialized Knowledge, Licenses, etc.: None required.
Other Skills and Abilities: None.
Physical Demands: Frequently sits, bends, kneels, reach out with hands/arms. Must be able to lift/move up to 10 pounds and occasionally lift/move up to 25 pounds. Reasonable accommodations may be made to enable individual with disabilities to perform the essential functions.
Work Environment: Office environment.
Human Resources Coordinator
Human resources manager job in El Paso, TX
EAM HR is a professional staffing agency with focus in Manufacturing, Information Technology, and other professional services related to HR fundamental processes. We are committed to delver the best professional experience by selecting the best candidates for your organization and to provide candidates with the best career opportunities.
Job Description
Qualifications:
Basic REQUIRED Qualifications:
High school diploma or equivalent from an accredited institution.
One year of data entry experience.
One year of administrative experience.
One year of experience in event planning.
Must be able to work M-F 7:00am-4:00pm plus overtime - weekdays and weekends, as needed.
Preferred Qualifications:
Bachelor's degree in human resources, business administration, or a related field.
Bilingual - English and Spanish
Prior experience in an administrative support role.
Working knowledge/experience with Kronos.
Strong organizational and communication skills, with the ability to handle multiple responsibilities
effectively.
Proven ability to handle confidential information with professionalism and discretion.
Experience coordinating events and managing employee engagement activities.
Familiarity with recruitment processes, including job postings and interview scheduling
Skills:
Excellent verbal and concise written communication skills.
Continuous Improvement/ Lean Principal awareness.
Must be able to work effectively without direct supervision.
Organization skills
Ability to prioritize responsibilities and multi-task
Proficient in Windows and Microsoft Word, Outlook, Excel, Powerpoint
Additional Information
All your information will be kept confidential according to EEO guidelines.
Human Resources Coordinator
Human resources manager job in El Paso, TX
Job Description
Job Title: Human Resources Coordinator
Department Name: Human Resources
Effective Date: 9/19/2025
Reports to (title): Senior HR Manager
# of Direct Reports: 0
# Indirect Reports: None
Individual Contributor: XX Yes No
Full Time/Part Time: Full Time
# Hours Per Week: 40-55 hrs/wk
Average Work Schedule: 7:30 AM to 4:30 PM, Monday through Friday; overtime as needed
Location: onsite in El Paso TX
Job Summary:
The Human Resources Coordinator serves as a key support role within the Human Resources (HR) department, acting as a single point of contact for HR operations and administrative processes. This position is responsible for maintaining accurate employee data, ensuring compliance, supporting payroll change workflows, and managing HR systems-primarily ADP Workforce Now. The HR Coordinator will work closely with the Senior HR Managers and broader HR team to ensure smooth execution of HR functions and uphold organizational standards.
Scope of job:
The Human Resources Coordinator role provides HR operational and administrative support to the human resource function, including record-keeping, file maintenance, and HRIS data entry (ADP Workforce NOW), compliance documentation, and auditing of offer letters and Payroll Change Notices (PCNs). The HR Coordinator will also assist with onboarding/offboarding, employee inquiries, HRIS updates, and other duties as assigned to ensure the integrity and efficiency of HR processes. This position handles confidential information and must maintain confidentiality, and professionalism. This position supports a team operating in multiple US time zones. This role offers exposure to all facets of HR and is an excellent stepping stone toward HR Generalist or Specialist positions.
Duties/Responsibilities:
Serve as the primary point of contact for HR administrative support
Maintain and update employee records in ADP Workforce Now; new-employee and term files
Audit and process Payroll Change Notices (PCNs) for accuracy and policy compliance
Ensure HR documentation meets legal and internal compliance standards
Support onboarding and offboarding processes, including system updates and file creation; welcoming
Assist with HR reporting, compliance tracking, and document retention
Coordinate with talent acquisitions, payroll, and benefits teams to ensure accurate/timely employee data
Maintain organized and secure HR files (digital and physical)
Respond to internal HR inquiries and escalating issues as needed
Support HR projects and initiatives as directed by the Senior HR Manager
Set up and maintain various HR Metrics reporting: such as turnover, time to fill, employee engagement, etc.
Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
Assists or prepares correspondence as requested.
May require overtime as needed.
Performs other duties as assigned.
Required Skills/Abilities:
Excellent verbal and written communication skills; bilingual Spanish/English is a plus.
Excellent interpersonal and conflict resolution skills.
Excellent organizational skills and attention to detail.
Strong analytical and problem-solving skills.
Ability to prioritize tasks and to delegate them when appropriate.
Ability to act with integrity, professionalism, and confidentiality.
Knowledge of employment-related laws and regulations.
Proficient with Microsoft Office Suite or related software.
Proficiency with or the ability to quickly learn the HRIS and talent management systems. (ADP Workforce Now)
Ability to function well in a high-paced and, at times, stressful environment.
ADP Workforce Now; Core HRIS, Talent Acquisition, Payroll, and Time & Attendance experience preferred.
Education, Experience, and/or Certifications:
High school diploma or equivalent
2+ years of experience in Human Resources or administrative support
Proficiency in ADP Workforce Now or similar HRIS platforms
Strong understanding of HR compliance and data management
Preferred:
Associate or bachelor's degree in human resources, Business Administration, or related field
Experience with PCN workflows and payroll coordination
Familiarity with employment law and HR best practices
SHRM-CP or SHRM-SCP, or other HR certifications highly desired
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer
Ability to lift up to 15 pounds occasionally (e.g., file boxes)
Manual dexterity for keyboarding and handling documents
Visual acuity for reviewing detailed records and reports
Must be able to access and navigate each department at the organization's facilities.
Must be able to travel (auto and/or airplane) up to 10% of the time. (domestic, overnight travel)
Average Work Schedule: 7:30 AM to 4:30 PM, Monday through Friday; overtime as needed.
Auto-ApplyCorporate HR Business Partner
Human resources manager job in El Paso, TX
Job Description
At DATAMARK, Inc., you will experience a dynamic and inclusive company culture that emphasizes collaboration, innovation and professional development. Our team is supportive, engaged and enjoys working together to achieve shared goals. We offer exceptional benefits and are committed to promoting your well-being both in and out of the workplace. Join DATAMARK as a Corporate HR Business Partner and contribute your expertise in a role where your impact truly matters!
The Corporate HR Business Partner provides guidance on performance and training initiatives to enhance employee experience and organizational effectiveness. Collaborates across teams to implement strategies that foster compliance, learning, and professional growth.
Coordinate, plan, schedule, and maintain records for various Human Resources projects, meetings and training and development programs.
Facilitate workshops and training sessions for staff at all levels to promote professional development as mandated by senior leadership.
Support talent management initiatives, including succession planning and leadership development programs.
Create, implement and maintain procedures that support and enhance employee performance as per the company's objectives by using the defined learning and development engine and other resources that serve to deliver effective training requirements.
Manage the Company's global performance management processes to include goal setting, performance appraisals, peer feedback, self-reviews, management reviews and development plans.
Develop monthly Corporate HR metrics presentation
Requirements
Bachelor's degree in Business Administration or Business Management with a concentration in Human Resources, Psychology or a related field
At least 2 years of experience in Human Resources field
Excellent interpersonal and communication skills, both written and verbal
Ability to analyze data and use insights to inform decision-making
Working knowledge of HRIS software required
**Applicants must be authorized to work in the U.S. for any employer as we are unable to sponsor or take ownership of an employment Visa at this time**
Benefits
Health Care Plan: Medical, Dental, and Vision
Retirement Plan: 401k, IRA
Life Insurance: Basic, Voluntary, and AD&D
Paid Time Off: Public Holidays and Paid Volunteer Hours
Short-Term and Long-Term Disability
Training and Development
Wellness Resources
$52,000 Annual Salary
Human Resources Manager
Human resources manager job in El Paso, TX
:
Plastic Molding Technology (PMT) manufactures high precision plastic parts for automotive, telecommunications, medical device, renewable energy, and industrial customers. The primary manufacturing processes are injection molding and thermoforming. PMT has ~100 injection molding presses at its two primary manufacturing locations in El Paso, TX and Centennial, CO (a suburb of Denver). A third facility in Longmont, CO (a suburb of Denver) provides in-house repair and fabrication of tools & dies.
Role Description:
The Human Resources Manager role will work under the Head of Human Resources. This position will maintain effective communication and interaction with employees across the entire organization and reports directly to the Head of Human Resources to improve work relationships, build morale, and increase productivity and retention. You will need a strong attention to details and a broad knowledge of human resources functions, from hiring to onboarding and from employee compensation to evaluation.
What you'll do:
Work with the Head of Human Resources on administering the annual Open Enrollment process
Process payroll for 200 employees
Work with the Accounting team to ensure that monthly bill reconciliations are submitted in a timely manner
Assist with the running of monthly and/or quarterly reporting of key employee metrics
Act as the main point of contact for all Employee questions regarding company policies and procedures
Assist with an annual review of Company Benefit Offerings and make recommendations on the annual benefits plan options to the Head of HR
Administer all employee benefit programs including 401(k) plan management and upkeep, Health Benefits, COBRA, ACA compliance
Assist with the administration of an annual Professional Development Process and assist hiring managers and staff with questions regarding timing, process, and expectations as needed
Maintain organizational charts, employee policies and procedures, and job descriptions
Ensure that all benefit elections are accurately reported in the HRIS system
Stay up to date with changes in all federal, state, and local employment laws and propose required changes to the policy to the HR Director in a timely manner
Maintain a high level of integrity and confidentiality regarding all Employee information
Administer all parts of the Employee onboarding and the offboarding process by creating offer letters, adding them to the HRIS system, introducing them to the team, procuring necessary access to the garage/building, and ensuring that they have all materials required to perform their job duties
Assist in the maintenance of employee records
Act as the main liaison for the Company's Culture Committee and spearhead the planning of staff events, holiday parties, and the annual staff appreciation week
What we're looking for:
5-10 years of Human Resource experience in a manufacturing environment
A bachelor's degree (preferably in HR or Business Administration)
Strong compliance background with the ability to write strong employee policies
Must be able to speak fluent English and Spanish
Experience with benefits administration
Experience with 401k compliance and administration
Ability to establish and maintain effective working relationships across the organization, particularly with peers
Experience with Microsoft Office applications
Ability to work autonomously
Ability to multi-task and wear many hats
Ability to communicate information efficiently and succinctly
Preferred Qualifications:
HR Certification such as PHR or SHRM-CP
Ability to communicate information efficiently and succinctly
Experience with ADP
Ability to work in a manufacturing setting
Auto-ApplyHR Manager (El Paso, TX, US, 79835)
Human resources manager job in El Paso, TX
At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. As an HR Manager you will be responsible for delivering and coordinating all human resource activities and initiatives for the operations groups in El Paso, TX and Grand Prairie, TX. You will support the management teams with the plant to drive culture change, define organizational needs, determine the training and development needs and strategy, determine hiring needs, resolve employee issues, and contribute to the achievement of the overall business objectives. As an HR Manager you must possess the ability to quickly grasp the business objectives and strategies of multiple client groups and leverage human resources capabilities to support the achievement of those objectives.
This position requires onsite work 5 days a week at our El Pso, TX Applied Sterilization Technologies location. To support the client base you will travel 20% domestically within your territory.
What you'll do as an HR Manager
* Plan, develop, implement, and administer HR processes and programs that increase the productivity, competence, and effectiveness of the plant.
* Consult with business and/or functional leaders in areas such as organizational assessment, succession planning, organizational structure, workforce planning, and change management in order to strengthen overall organizational capability.
* Ensure alignment of HR processes i.e. talent management reviews, performance management, compensation and recruiting to the business goals.
* Counsel and/or coach employees and managers regarding employee relations issues including performance management, facilitation of formal/informal complaints to resolution, discipline and/or terminations in line with local culture and the business and legal environment.
* Drive employee engagement and satisfaction through promotion of a positive company culture while balancing employee concerns with all levels of company goals.
Interpret employee engagement data for assigned client groups. Partner with client groups to enable them to drive their own action plans related to improving employee engagement.
* Ensure effective talent management including assessment and development as the organization grows both organically as well as through acquisition. Assist managers in assessing and identifying resources to meet employee/departmental training needs and encouragement of employees to continuously develop their skills in their field of work.
* Assist in the hiring of new employees by performing various recruiting activities in partnership with the talent acquisition team, including staffing coordination and job requisition management.
* Manage the annual performance and salary reviews as well as the variable pay programs.
* Remain up-to-date on relevant US and state employment laws and other human resources compliance issues. Update management on policies/processes as necessary. Responsible for oversight and coordination of any regulatory requirements.
* Possess an understanding of employment law and diversity/EEOC compliance and promotion.
* Responsible for ensuring the accuracy of client group information by utilizing the shared services to maintain and update employee databases. Provides management with relevant reports as needed.
* Participate and/or lead HR projects focused on continuous improvement of core programs and services.
* Act as a liaison to Benefits to properly manage employee leaves of absence.
* Perform other duties as assigned.
The Experience, Skills and Abilities Needed
Required:
* Bachelor's degree in either Human Resources or a related field required.
* 5+ years of Human Resources generalist experience.
* 2+ years of HR management experience within a plant environment.
Preferred:
* HR Experience working in large, public, multi-state and multi-national company.
* Manufacturing, operations, and/or distribution centers experience is highly desired.
* Bilingual in English and Spanish highly desired, but not required.
Other:
* Demonstrated success translating business strategies into organizational and HR strategies and actions.
* Comprehensive HR experience, including a complete understanding of and hands-on exposure to the full mix of HR functions (preferably in a global environment).
* Experience with process improvement approaches (Lean Manufacturing, Six Sigma, Practical Process Improvement, etc.)
* Experience working across a complex organizational matrix.
* A track record of positive results and an ability to show how his/her programs and policies have contributed to the growth and bottom-line profitability of an organization while enhancing or driving cultural change.
* He/she should be someone who is sought out for their opinion and advice and who can forge and maintain close relationships across all constituencies.
* Self-motivated; bias for action.
* Effective negotiating and influencing skills.
* Ability to maintain strict confidentiality.
* Strong analytical skills with advanced knowledge of Microsoft Word, Excel, PowerPoint, and Outlook.
* Must possess excellent verbal and written communication skills.
* Excellent multi-tasking, priority setting capabilities.
* Ability to travel domestically, up to 20% required.
What STERIS offers
We value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future.
Here is a brief overview of what we offer:
* Market Competitive Pay
* Extensive Paid Time Off and (9) added Holidays
* Excellent Healthcare, Dental and Vision Benefits
* Long/Short Term Disability Coverage
* 401(k) with a company match
* Maternity and Paternity Leave
* Additional add-on benefits/discounts for programs such as Pet Insurance
* Tuition Reimbursement and continued education programs
* Excellent opportunities for advancement in a stable long-term career
Pay range for this opportunity is $90,737.50 -$106,750. This position is eligible for bonus participation.
Minimum pay rates offered will comply with county/city minimums, if higher than range listed. Pay rates are based on a number of factors, including but not limited to local labor market costs, years of relevant experience, education, professional certifications, foreign language fluency, etc.
STERIS offers a comprehensive and competitive benefits portfolio. Click here for a complete list of benefits: STERIS Benefits
Open until position is filled.
STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit ***************
If you need assistance completing the application process, please call ****************. This contact information is for accommodation inquiries only and cannot be used to check application status.
STERIS is an Equal Opportunity Employer. We are committed to equal employment opportunity to ensure that persons are recruited, hired, trained, transferred and promoted in all job groups regardless of race, color, religion, age, disability, national origin, citizenship status, military or veteran status, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, genetic information, and any other category protected by federal, state or local law. We are not only committed to this policy by our status as a federal government contractor, but also we are strongly bound by the principle of equal employment opportunity.
The full affirmative action program, absent the data metrics required by § 60-741.44(k), shall be available to all employees and applicants for employment for inspection upon request. The program may be obtained at your location's HR Office during normal business hours.
HR Business Advisor
Human resources manager job in El Paso, TX
ADP is hiring a Human Resource Business Advisor (HRBA). The Human Resource Business Advisor (HRBA) is a Human Resources subject matter expert interfacing with ADP clients to provide HR advisory support and service to both address on demand/urgent issues as well as help to strategically drive results. HRBAs deliver detailed HR best practice advice and information around regulations and provide clients with practical guidance through the HR management processes across the HR lifecycle. HRBAs also play a key role in ensuring client engagement across ADP's products and services.
HRBA's provide inbound and outbound virtual client on-boarding/training in the same respect as the HR Solutions Specialist counterparts, in addition they are highly focused on HR projects and research, including content, training and other development projects to increase their HR knowledge and experience. They provide on-demand HR consultation and advice to clients through email and phone, working closely with their more Sr. counterparts, team leads and management to assist in resolving more complex HR issues for clients.
At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.
We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, - Social Responsibility.
RESPONSIBILITIES:
Utilizing a proactive, consultative approach, receives and responds to client inquiries, ranging in complexity and scope, by educating clients on human resources tools, information, and best practices regarding: federal and state law, compliance requirements, employee and labor relations, compensation, benefits, staffing, performance management, termination of employment, rewards and recognition, occupational safety and health, leaves of absence and other HR related topics.
Leverages every client touchpoint as an opportunity to create value for the client by not just providing HR best practice information but also identifying and sharing information on HR Solutions products, features and capabilities that can help to address the clients immediate HR needs as well as strategically support long terms needs.
Schedules training and future meetings with the client as appropriate.
Effectively executes inbound and outbound client communications, with quality, in accordance with standard ADP call strategies and expectations.
Adheres to internal policies and procedures in an effort to minimize risk and liability to ADP.
Must be able to transition between a wide variety of HR competencies quickly and proficiently.
Researches information from multiple resources to provide best practice knowledge to external and internal clients.
External clients range in size, employees, and span a wide variety of industries and levels of HR experience.
Keeps up-to-date and proficient on a wide variety of employment laws and regulations at both the state and federal levels, including, but not limited to: ADA, ADEA, Civil Rights Act, COBRA, FLMA, USERRA, FLSA, FRCA, IRCA and other legislation as it applies to employment.
Continually updates and maintains knowledge of other HR related topics including, but not limited to EEO compliance, record keeping requirements, proper investigative procedures, management practices, etc.
Participates in training and reviews documentation to keep current on HR related topics and system and product enhancements and changes.
Participates in assigned HR projects to increase HR knowledge and experience including but not limited to HR content creation, in depth HR research, development of HR training, works with multiple levels of HR Solutions team to assist in resolving multiple complex HR issues for clients.
Regularly responds to client inquiries through participation on the email triage team.
Executes other duties and projects as assigned including but not limited to, overflow support for other call center initiatives and programs in both an inbound and outbound call center capacity and keeping up-to-date and proficient on new product enhancements and changes via in-house training, seminars, documentation, etc.; participates in training programs designed to enhance service skills.
QUALIFICATIONS REQUIRED:
2-3 years HR experience, at least 1 year of generalist experience
Must be able to work flexible hours (Monday-Friday - 6:30 a.m. to 6:30 p.m. - 40 hour work week)
HR Business Advisor
Human resources manager job in El Paso, TX
ADP is hiring a Human Resource Business Advisor (HRBA). The Human Resource Business Advisor (HRBA) is a Human Resources subject matter expert interfacing with ADP clients to provide HR advisory support and service to both address on demand/urgent issues as well as help to strategically drive results. HRBAs deliver detailed HR best practice advice and information around regulations and provide clients with practical guidance through the HR management processes across the HR lifecycle. HRBAs also play a key role in ensuring client engagement across ADP's products and services.
HRBA's provide inbound and outbound virtual client on-boarding/training in the same respect as the HR Solutions Specialist counterparts, in addition they are highly focused on HR projects and research, including content, training and other development projects to increase their HR knowledge and experience. They provide on-demand HR consultation and advice to clients through email and phone, working closely with their more Sr. counterparts, team leads and management to assist in resolving more complex HR issues for clients.
At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.
We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, - Social Responsibility.
RESPONSIBILITIES:
Utilizing a proactive, consultative approach, receives and responds to client inquiries, ranging in complexity and scope, by educating clients on human resources tools, information, and best practices regarding: federal and state law, compliance requirements, employee and labor relations, compensation, benefits, staffing, performance management, termination of employment, rewards and recognition, occupational safety and health, leaves of absence and other HR related topics.
Leverages every client touchpoint as an opportunity to create value for the client by not just providing HR best practice information but also identifying and sharing information on HR Solutions products, features and capabilities that can help to address the clients immediate HR needs as well as strategically support long terms needs.
Schedules training and future meetings with the client as appropriate.
Effectively executes inbound and outbound client communications, with quality, in accordance with standard ADP call strategies and expectations.
Adheres to internal policies and procedures in an effort to minimize risk and liability to ADP.
Must be able to transition between a wide variety of HR competencies quickly and proficiently.
Researches information from multiple resources to provide best practice knowledge to external and internal clients.
External clients range in size, employees, and span a wide variety of industries and levels of HR experience.
Keeps up-to-date and proficient on a wide variety of employment laws and regulations at both the state and federal levels, including, but not limited to: ADA, ADEA, Civil Rights Act, COBRA, FLMA, USERRA, FLSA, FRCA, IRCA and other legislation as it applies to employment.
Continually updates and maintains knowledge of other HR related topics including, but not limited to EEO compliance, record keeping requirements, proper investigative procedures, management practices, etc.
Participates in training and reviews documentation to keep current on HR related topics and system and product enhancements and changes.
Participates in assigned HR projects to increase HR knowledge and experience including but not limited to HR content creation, in depth HR research, development of HR training, works with multiple levels of HR Solutions team to assist in resolving multiple complex HR issues for clients.
Regularly responds to client inquiries through participation on the email triage team.
Executes other duties and projects as assigned including but not limited to, overflow support for other call center initiatives and programs in both an inbound and outbound call center capacity and keeping up-to-date and proficient on new product enhancements and changes via in-house training, seminars, documentation, etc.; participates in training programs designed to enhance service skills.
QUALIFICATIONS REQUIRED:
2-3 years HR experience, at least 1 year of generalist experience
Must be able to work flexible hours (Monday-Friday - 6:30 a.m. to 6:30 p.m. - 40 hour work week)
Human Resources Specialist
Human resources manager job in Las Cruces, NM
At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.
Our team is looking for an experienced human resource specialist to support internal HR functions with a special focus on recruitment activities. In this role, you will work with the Talent Acquisition team and operations to coordinate recruiting and hiring functions while providing general HR support. Candidates for this role should be charismatic public speakers, friendly, creative, highly reliable, and possess a strong work ethic. Experience in call center operations or client services is preferred.
This is a full-time, local, on-site position and requires employees to report to work at one of our locations. We offer bonuses opportunities, comprehensive medical, dental and vision benefits, paid vacation and holidays, and contests incentives.
To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.
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POSITION RESPONSIBILITIES
WHAT DOES SOMEONE IN THIS ROLE DO?
This role will partner with team leaders to implement and execute HR strategies focused on employee training, organizational effectiveness, workforce planning, and employee engagement. In addition, they will own programs that run across a broad spectrum of HR processes. To be successful in this role, you must understand business priorities and translate them into the most value-added work. We are looking for HR professionals with the ability to identify problems and to drive solutions.
Key Responsibilities:
General HR support, in partnership with operations
Ensure timely and accurate entries to the HRIS databases
Coordinate recruitment activities
Prepare and submit job reacquisition requests
Communicate with staff and provide instructions and guidance regarding policies and practices such as payroll, compliance issues, and employment inquiries
Understand business goals and recommend effective HR strategies
Monitor employee engagement with a "hands-on" approach that may include remote interactions
Adapt to the complex and rapidly changing work environment by responding to the macro-economic environment and fiscal policies
Passion for innovative HR solutions and process improvement
Drive effective employee relations, retention and reward programs
Comfort with high volume workload
Manage multiple priorities
Excellent organizational and interpersonal skills
CANDIDATE QUALIFICATIONS
WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?
Must exhibit good business judgment and acumen by being both confident and flexible in their views. Candidates should possess fun and enthusiastic disposition and be capable of teaching and motivating a wide range of personalities and learning styles.
2+ years of experience as an HR Specialist or recruiting positions
Some Undergraduate level education in Human Resources
Exceptional interpersonal & communication skills
Working knowledge of Microsoft Office including Outlook, Excel, Word & PowerPoint
Understanding of training tools and techniques
Possess effective conflict resolution skills
Possess time management, planning, organizational and multi-tasking skills
Excellent presentation skills (oral and written)
Ability to work in a professional but fast-paced environment
Excellent planning, management, and coordination skills, and the ability to work with a variety of learning styles
Address knowledge, expertise, and performance gaps with constructive feedback
Comfortable with providing and accepting critical feedback.
Capable of prioritizing and organizing work efficiently to meet deadlines
PREFERRED QUALIFICATIONS:
Military, local, state or federal government experience is a plus
Experience working in a contact center environment is a plus
Graduation from an accredited two-year or four-year college or university is a plus
SHRM-SCP or similar certification is a plus
COMPENSATION DETAILS
WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:
Paid Time Off: Earn PTO and paid holidays to take the time you need.
Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacations and sometimes even cars!
Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 60 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
Retirement Savings: Secure your future with retirement savings programs, where available.
Disability Insurance: Short-term disability coverage is available to help protect you during unexpected challenges.
Life Insurance: Access life insurance options to safeguard your loved ones.
Supplemental Insurance: Accident and critical illness insurance
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
PHYSICAL REQUIREMENTS
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
CONDITIONS OF EMPLOYMENT
All MCI Locations
Must be authorized to work in the country where the job is based.
Subject to the program and location of the position
Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
REASONABLE ACCOMMODATION
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
EQUAL OPPORTUNITY EMPLOYER
At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
ABOUT MCI (PARENT COMPANY)
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.
In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.
Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.
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The purpose of the above is to provide potential candidates with a general overview of the role. It's not an all-inclusive list of the duties, responsibilities, skills, and qualifications required for the job. You may be asked by your supervisors or managers to perform other duties. You will be evaluated in part based on your performance of the tasks listed in this .
The employer has the right to revise this at any time. This job description is not an employment contract, and either you or the employer may terminate employment at any time for any reason.
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