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Informal waiter/waitress vs server

The differences between informal waiter/waitresses and servers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a server has an average salary of $29,901, which is higher than the $24,354 average annual salary of an informal waiter/waitress.

The top three skills for an informal waiter/waitress include beverage orders, waiter and customer service. The most important skills for a server are wine, customer service, and guest satisfaction.

Informal waiter/waitress vs server overview

Informal Waiter/WaitressServer
Yearly salary$24,354$29,901
Hourly rate$11.71$14.38
Growth rate10%10%
Number of jobs3,660162,734
Job satisfaction--
Most common degreeHigh School Diploma, 40%Bachelor's Degree, 40%
Average age2828
Years of experience--

What does an informal waiter/waitress do?

An informal waiter/waitress is primarily in charge of serving patrons in coffee shops, fast-food chains, and other similar dining establishments, ensuring efficiency and customer satisfaction. Their responsibilities revolve around coordinating with kitchen and management staff, greeting and welcoming customers, providing menus and answering inquiries, offering suggestions, and serving the customers' orders promptly and accurately. They may also process payments or provide other assistance as needed. Furthermore, an informal waiter/waitress must maintain the cleanliness of tables and workspaces, ensuring a safe and healthy environment for everyone.

What does a server do?

A server is a restaurant employee assigned to the main dining area of the restaurant to primarily attend to the customer's needs. Servers assist guests to their tables, wait for the guests to be ready with their orders, and take the guests' orders. They should be knowledgeable about the restaurant's offerings since they should be able to answer any questions asked by the guests regarding the menu. They communicate the guests' orders to the kitchen crew and serve the orders once they are ready. Once the guests are finished eating, servers provide their bills upon their request and clean up the table when they leave. Servers should have excellent customer service skills and hospitality management skills.

Informal waiter/waitress vs server salary

Informal waiter/waitresses and servers have different pay scales, as shown below.

Informal Waiter/WaitressServer
Average salary$24,354$29,901
Salary rangeBetween $16,000 And $36,000Between $21,000 And $42,000
Highest paying CitySaratoga Springs, NYWashington, DC
Highest paying stateNew YorkNew York
Best paying companyAspen SnowmassDell
Best paying industryHospitalityHospitality

Differences between informal waiter/waitress and server education

There are a few differences between an informal waiter/waitress and a server in terms of educational background:

Informal Waiter/WaitressServer
Most common degreeHigh School Diploma, 40%Bachelor's Degree, 40%
Most common majorBusinessBusiness
Most common college--

Informal waiter/waitress vs server demographics

Here are the differences between informal waiter/waitresses' and servers' demographics:

Informal Waiter/WaitressServer
Average age2828
Gender ratioMale, 23.3% Female, 76.7%Male, 32.0% Female, 68.0%
Race ratioBlack or African American, 11.8% Unknown, 5.6% Hispanic or Latino, 18.8% Asian, 8.7% White, 54.4% American Indian and Alaska Native, 0.8%Black or African American, 12.0% Unknown, 5.5% Hispanic or Latino, 19.4% Asian, 8.2% White, 54.1% American Indian and Alaska Native, 0.8%
LGBT Percentage6%6%

Differences between informal waiter/waitress and server duties and responsibilities

Informal waiter/waitress example responsibilities.

  • Train in bartending duties, knowledgeable of preparation of alcoholic beverages.
  • Request and record customer orders, and totale orders using the POS system.
  • Help bartending when staff are short.
  • Fix POS computers, printers, and credit card systems above and beyond job responsibilities.
  • Start as a busboy and are quickly promote to a waiter when a spot are made available.
  • Develop relationships with regular patrons; develop an understanding of their personal needs and expectations, including preferences and food allergies.
  • Show more

Server example responsibilities.

  • Manage expediter window paying close attention to garnishes and presentation.
  • Provide exceptional customer service, while frequently checking for food allergies, by utilizing excellent communication and multitasking skills.
  • Maximize profits by upselling food and alcoholic beverages and utilizing excellent customer service skills to ensure guests repeat business.
  • Clean bars, work areas, and tables.
  • Provide exceptional service to guests with charm, professionalism, respect, and bright personality.
  • Embrace serving on a more personal level due the quaint, small-town charm of the location.
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Informal waiter/waitress vs server skills

Common informal waiter/waitress skills
  • Beverage Orders, 48%
  • Waiter, 18%
  • Customer Service, 12%
  • Food Service, 9%
  • Fine Dining, 3%
  • Wine, 2%
Common server skills
  • Wine, 15%
  • Customer Service, 10%
  • Guest Satisfaction, 8%
  • Cleanliness, 7%
  • Cash Handling, 7%
  • POS, 6%

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