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Customer Support Technician (Tier 3)
Ark Solutions, Inc. 3.7
Information technology internship job in Bartow, FL
Title: Customer Support Technician (Tier 3)
Hire Type: Contract
Scope of Work
Monitor, configure, maintain, and optimize enterprise network infrastructure including Aruba switches, wireless access points, cabling, and supporting systems to ensure availability, performance, and standards compliance.
Install, configure, maintain, and support physical servers used for network and infrastructure services, including hardware lifecycle management and redundancy validation.
Administer virtual server environments (Hyper-V and HCI), including provisioning, maintenance, performance monitoring, and high-availability configurations.
Serve as a Tier 3 escalation resource to diagnose, troubleshoot, and restore down or degraded network devices and services within established response time expectations.
Design, implement, and validate secure access controls, file server permissions, DFS configurations, and group-based ACLs in accordance with least-privilege and security standards.
Education
Bachelor's or Master's Degree in Computer Science, Information Systems, or other related field. One year of relevant work experience may be substituted for each year of required education. Example: AS Degree in Computer Science and two years of relevant work experience.
Experience
Minimum of 2 years of experience.
Primary Job Duties/ Tasks
Monitors network-related incidents and requests escalated from the Service Desk and resolves assigned tickets involving network and infrastructure systems.
Documents network troubleshooting activities, configurations, and resolutions in accordance with departmental documentation standards.
Identifies, analyzes, and resolves network and infrastructure issues using advanced troubleshooting tools, logs, and collaborative problem-solving techniques.
Provides professional customer service by communicating status, impacts, and resolution details related to network and infrastructure incidents.
Performs advanced network troubleshooting to determine root cause of outages, performance degradation, or configuration issues.
Installs, configures, and supports network infrastructure devices, including switches, wireless access points, firewalls, and related systems, following enterprise standards.
Collaborates with other IT teams to resolve issues that span network, server, and application responsibilities as needed.
Provides technical guidance and knowledge transfer to other technicians related to network infrastructure, configurations, and troubleshooting practices.
Supports and troubleshoots network-connected devices and services in coordination with other technicians and infrastructure teams.
Participates in network and infrastructure projects, such as network refreshes, wireless upgrades, server replacements, and technology modernization initiatives.
Supports network-dependent systems and services, ensuring connectivity, performance, and compatibility with enterprise applications and platforms.
Provides technical input and factual analysis to support team decision-making and infrastructure planning efforts.
Develops and maintains detailed network documentation, including diagrams, configurations, installation procedures, and troubleshooting guides.
Coordinates vendor support and service calls for network hardware and infrastructure components, including warranty and non-warranty repairs.
Maintains accurate records of network incidents, repairs, and vendor interactions related to infrastructure maintenance.
Installs, maintains, and supports specialized network or infrastructure-related software and services as assigned.
Evaluates, tests, and recommends network technologies and solutions, including hardware and software, to improve reliability and performance.
Assists with the configuration, troubleshooting, and support of network connectivity, including switches, VLANs, and wireless access.
Perform other related duties as assigned.
Ability to lift up to 50 lbs and stoop, climb / climb a ladder, squat, push, crawl, and bend in all types of weather.
$29k-39k yearly est. 2d ago
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Software Engineer - Intern Conversion
General Dynamics Mission Systems 4.9
Information technology internship job in Orlando, FL
Basic Qualifications
Requires a Bachelor's degree in Software Engineering, or a related Science, Engineering or Mathematics field. Agile experience preferred.
CLEARANCE REQUIREMENTS: Ability to obtain a Department of Defense Secret security clearance is required at time of hire. Applicants selected will be subject to a U.S. Government security investigation and must meet eligibility requirements for access to classified information. Due to the nature of work performed within our facilities, U.S. citizenship is required.
Responsibilities for this Position
ROLE AND POSITION OBJECTIVES:
As a software engineer for Range Systems you'll be a member of a cross functional team responsible for developing software solutions supporting our armed services training community. We encourage you to apply if you have any of these preferred skills or experiences:
Coursework/experience in software programming languages such as C/C++ /Java. Experience with UNIX, Linux, and/or Windows and/or real time OS is desired. Strong interpersonal communication skills, problem solving skills, as well as the ability to work in a small team environment.
What sets you apart:
Experience with C++, Angular, Python, & Java
Familiarity with the Agile Framework
Expertise in applying technical standards and methodologies to solve challenges in creative ways
Collaborative team player eager to provide technical contributions in a group setting
Thorough knowledge of technology trends and willingness to champion new ideas and process improvements
Commitment to ongoing professional development for yourself
Our Commitment to You:
An exciting career path with opportunities for continuous learning and development.
Research oriented work, alongside award winning teams developing practical solutions for our nation's security
Flexible schedules with every other Friday off work, if desired (9/80 schedule)
Competitive benefits, including 401k matching, flex time off, paid parental leave, healthcare benefits, health & wellness programs, employee resource and social groups, and more
See more at gdmissionsystems.com/careers/why-work-for-us/benefits
Workplace Options:
This position is Hybrid/Flex as desired.While on-site, you will be a part of the Orlando team.
#LI-Hybrid
Salary Note This estimate represents the typical salary range for this position based on experience and other factors (geographic location, etc.). Actual pay may vary. This job posting will remain open until the position is filled. Combined Salary Range USD $77,843.00 - USD $86,358.00 /Yr. Company Overview
General Dynamics Mission Systems (GDMS) engineers a diverse portfolio of high technology solutions, products and services that enable customers to successfully execute missions across all domains of operation. With a global team of 12,000+ top professionals, we partner with the best in industry to expand the bounds of innovation in the defense and scientific arenas. Given the nature of our work and who we are, we value trust, honesty, alignment and transparency. We offer highly competitive benefits and pride ourselves in being a great place to work with a shared sense of purpose. You will also enjoy a flexible work environment where contributions are recognized and rewarded. If who we are and what we do resonates with you, we invite you to join our high-performance team!
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
$77.8k-86.4k yearly Auto-Apply 30d ago
Spring 2023 Software Engineer Co-Op/ Intern
AMD 4.9
Information technology internship job in Orlando, FL
What you do at AMD changes everything We care deeply about transforming lives with AMD technology to enrich our industry, our communities and the world. Our mission is to build great products that accelerate next-generation computing experiences - the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world's most important challenges. We strive for execution excellence, while being direct, humble, collaborative and inclusive of diverse perspectives. This is who we are at our best. One Company. One Team.
AMD together we advance_
Required Experience
Excellent C/C++ programming skills.
Solid understanding of Graphics fundamentals, GPU graphics pipeline and shaders.
Knowledge in at least one Graphics API: Direct3D, OpenGL, or Vulkan (preferred).
computer architecture, data structure and algorithms.
Required Talent
Excellent problem solving skills.
Attention to details while still being able to execute and deliver on time.
Enjoys team environment.
Excellent ability to communicate knowledge and share information.
Requisition Number: 170081
Country: United States State: Florida City: Orlando
Job Function: Student/ Intern/ Temp
Benefits offered are described here.
AMD does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. AMD and its subsidiaries are equal opportunity employers. We consider candidates regardless of age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status. Please click here for more information.
$42k-65k yearly est. 60d+ ago
IT Support Analyst
Accuform 3.6
Information technology internship job in Brooksville, FL
About Justrite Safety Group
At Justrite Safety Group, we're more than just a collection of industrial safety companies; we're a dynamic organization dedicated to protecting people, property, and the planet. Our ever-growing portfolio of companies collaborates to deliver advanced industrial safety solutions that set the standard for excellence.
As our business continues to grow, we continue to look for top talent to join our team as we lead the charge in revolutionizing industrial safety, ensuring that every worker returns home safe, every workplace remains secure, and our environment thrives for generations to come. With Justrite Safety Group, safety isn't just a priority-it's our passion.
The Contribution You'll bring to this Role:
The IT Support Analyst will be based out of our Brooksville, FL office and is responsible for providing outstanding technical support of computer systems and networking infrastructure. This role will serve as the first point of contact for all users seeking technical assistance, so this analyst will represent the face of IT in the company. The role will provide technical support directly to employees, performing on-the-spot diagnostic evaluations, discovering efficiency gains, and standardizing all routine tasks. The role will work in conjunction with IT staff members to support business partners, to ensure that all operational activities exceed the service level offerings along with business goals and objectives set for the enterprise. They will take service desk calls, work service desk tickets through a ticketing system, and assist in network administration and security. The role will also assist IT members with Active Directory Users & Computers, O365 administration, VoIP endpoint troubleshooting, and Exchange Management. The person will identify, prioritize, and resolve critical hardware, software, infrastructure, and security related issues that impact business operations for 1,500 users across many different sites.
In this role, you will report directly to the Director of IT Operational Excellence, setting the stage for your career to soar! This role is your gateway to opportunities for advancement, with the potential to grow within the organization in 3-5 years as you make meaningful contributions to our organizational goals.
About the Team:
Our IT team is composed of talented professionals who are recognized as some of the best in the industry. They bring a wealth of experience and innovation, ensuring that we remain at the forefront of technology. With a collaborative mindset and a commitment to excellence, the team continuously drives success by creating solutions that power our operations. Whether developing cutting-edge tools or supporting our infrastructure, the IT team is integral in helping us achieve our business goals.
What You'll Do at Justrite:
Primary responsibility for day-to-day operations for the IT Service Desk, including prioritization and troubleshooting of end user support tickets, root-cause analysis, and issue resolution. Ensure service delivery and customer satisfaction exceed published service level agreements and report key performance indicators to the management team.
Provide end user support across all virtual and physical machines, maintain up-to-date hardware/software on all end user machines and network hardware, according to update schedule
Respond to customers via deskside, phone, email or MS Teams chat
Create and maintain all standard work instructions as it relates to end user computing, network configs and mappings
Monitor, in conjunction with applicable service providers, all critical production processes and technologies that have high visibility and impact on business operations
Maintain company standards and assist with inventory management for both software, and hardware. Maintain license counts and compliance for all tools including ERP and associated applications
Ability to work well in a team as well as individually
Ability to lift up to 50 pounds
Occasional after-hours support will be needed
Your Skills and Expertise:
To ensure your success from day one in this role, Justrite requires the following qualifications at a minimum:
BS in Computer Science, MIS, or related field strongly preferred
BS in InformationTechnology, Systems/Network Administration, Computer Science, MIS, CIS or related field strongly preferred
Certification in CompTIA A+, Network+ or MCP a strong plus
4 to 5 years of hand-on experience in fast-paced environment
Experience supporting on-site and remote users in a Windows based environment for over 1,000 users
Demonstrated experience in the following networking concepts:
Directory Services (e.g. Windows 2016+ AD, LDAP, O365), Systems (e.g.AS/400, Windows, MS Exchange, VMware, VDI, RDS), Internet Protocols (e.g. DNS, HTTP, SMTP, SSL)
Experience with different network types (i.e. LAN, WAN, VPN) and Cisco switch configuration
Working knowledge using remote tools to support users on Remote Desktop Services or VMWare
Additional qualifications that could help you succeed even further in this role include:
Ability to image computers on site as well as keep all on-site hardware inventory
ERP system knowledge a plus
Great troubleshooting skills for: Windows 10, VPN, Windows Server, Active Directory, MS Office, Exchange
Competent in handling software licensing process
Ability to work efficiently under a fast-paced work environment while managing multiple priorities
Ability to provide excellent customer service in a professional manner and explain technical jargon in non-technical terms to our users
Strong logical & analytical skills
Able to find root causes of problems & quickly implement solutions (good knack of troubleshooting hardware and software)
Able to properly prioritize user requests according to urgency (Understand an Incident vs a Request)
Excellent verbal and written communication skills. Ability to create Knowledge Base articles on IT procedures.
Ability to learn new technical and business concepts very quickly
Ability to update a ticket with notes of a good problem statement/troubleshooting before escalation (detail oriented)
Compensation:
The position offers a competitive base salary ranging from $65,000-$75,000.
Actual base salaries will vary and may be above or below the recommended pay range based on factors such as but not limited to location, relevant experience and performance. Additionally, this role is eligible for an annual incentive plan to enhance their overall total compensation package when Justrite Safety Group and their business units achieve annual business and financial targets.
Benefits:
Our benefits package at Justrite Safety Group is designed to be the best in the industry, offering everything you need to support your career and personal well-being. You'll receive a competitive salary paired with an extensive benefits package that includes comprehensive medical, dental, and vision coverage. We understand the importance of work-life balance, so we offer flexible hours and work options, giving you the freedom to manage your time effectively. These options vary depending on the specific roles and business needs.
Your financial future is secure with our 401K plan, complete with a company match, and you're protected with company-paid short and long-term disability insurance. To ensure you're at your best, we also offer generous paid time off, personal days, and a robust employee wellness program that supports your overall health and happiness. At Justrite, our benefits package is designed to help you thrive both in and out of the workplace.
Why Choose Justrite Safety Group?
As a leading name in the safety industry, Justrite provides a platform where you can collaborate with some of the best professionals in the field, learning from experts and contributing to cutting-edge solutions. The company's commitment to excellence and innovation ensures that you'll be part of a team that is making a real impact. With a strong focus on career advancement, Justrite empowers its employees to thrive both personally and professionally, making it an ideal workplace for those looking to grow their careers in a meaningful and rewarding environment.
Join us and be part of a team dedicated to product excellence and making a positive impact in our company, and in our community!
$65k-75k yearly 60d+ ago
INFORMATION TECHNOLOGY INTERNSHIP
State of Florida 4.3
Information technology internship job in Lakeland, FL
Working Title: Internship Salary: To Be Determined by the Agency InformationTechnologyInternship State of Florida Opportunities are located throughout FloridaInternship Overview and Responsibilities:
The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training.
Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of InformationTechnology, Management Information Systems, Desktop Support, Network Engineering, and other related fields.
Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment.
Knowledge, Skills, and Abilities:
* Ability to communicate effectively verbally and in writing.
* Ability to work independently as well as with others.
* Ability to prioritize tasks, meet deadlines, and manage time effectively.
* Ability to test, trouble shoot and resolve errors in operating systems.
* Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...)
* Basic knowledge of various operating systems.
* Basic knowledge of security protocols, best practices and common vulnerabilities.
Minimum Qualifications:
Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Location:
$23k-37k yearly est. 60d+ ago
IT Help Desk Tier 1
DEX Imaging 3.7
Information technology internship job in Tampa, FL
Description IT Tier 1 Helpdesk Agent At Dex Imaging, we're all about smart technology, great people, and solutions that actually work. As a national leader in document handling and managed IT services, we take a vendor-agnostic approach so we can always deliver the
best
tools for the job. With offices across the U.S. and our own innovative tech products, we're growing fast and we want you to grow with us.
We're looking for a Tier 1 IT Helpdesk Agent who enjoys problem-solving, learning new tech, and helping people get back to work quickly. You'll be the friendly first point of contact for internal teams and managed IT clients, handling everyday tech issues and building a strong foundation for your IT career.
What You'll Be Doing
Be the go-to person for IT help via phone, email, and ticketing system
Troubleshoot hardware, software, and network issues using smart questions and diagnostic tools
Support audio and video setups in conference rooms (yes, you'll save meetings)
Keep tickets moving and resolved within 24-48 hours
Help users connect to networks, VPNs, and wired connections
Install, update, and maintain software and devices
Follow best practices for security, processes, and documentation
Jump in on other projects as needed, we're a team
What We're Looking For
Clear and friendly communication skills-you can explain tech without the jargon
Adaptable mindset and willingness to learn new tools and systems
Ability to juggle multiple tasks and stay organized
Strong problem-solving and decision-making skills
Comfortable working independently and as part of a team
Basic technical troubleshooting skills and curiosity to learn more
Bonus Points If You Have
A high school diploma or GED (required)
Technical education or 2+ years of IT helpdesk experience
CompTIA A+ certification
Experience with:
Windows, mac OS, Google Workspace, and Microsoft 365
Mac and PC hardware, printers, scanners, and mobile devices
Endpoint security or desktop protection tools
Perks & Benefits
Paid time off starts accruing after 90 days
Health benefits & 401(k) eligibility after 60 days
Medical, Dental, Vision, and Life Insurance
Paid holidays
A supportive team environment with room to learn and grow
If you're early in your IT career (or ready for your next step) and want to work somewhere that values curiosity, teamwork, and growth-Dex Imaging could be a great fit DEX Imaging is an equal opportunity employer and does not discriminate or allow discrimination on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state, or local law. DEX Imaging promotes affirmative action for minorities, women, disabled persons, and veterans.
$30k-42k yearly est. Auto-Apply 10d ago
Associate Technical Support Analyst
Reliaquest 3.5
Information technology internship job in Tampa, FL
Why it's worth it: Join our dynamic cybersecurity team as an Associate Technical Support Analyst and play a critical role in delivering world-class technical support to GreyMatter Digital Risk Protection end users, helping to safeguard our clients from digital threats. If you are passionate about cybersecurity, cyber threat intelligence and working directly with clients to achieve maximum value from ReliaQuest's cutting-edge cybersecurity solutions, this role is a unique opportunity to thrive in a challenging yet rewarding environment which provides tangible skills and experience needed for a career in cybersecurity.
The everyday hustle:
* Act as the main point of contact for all inbound queries, issues and requests associated with the ReliaQuest GreyMatter Digital Risk Protection platform.
* Deliver excellent support and best practice guidance to end users, helping clients achieve maximum value from our product.
* Efficient troubleshooting and successful resolution of technical support issues.
* Manage relationships with clients and internal teams including Product, Engineering and Customer Success to deliver effective resolutions.
* Engage in effective communication with various entities to facilitate the takedown of fraudulent or impersonating domains, social media profiles and mobile applications violating relevant regulations or policies.
* Communicate with clients to gather evidence necessary for successful digital content and domain takedowns.
* Documentation and reporting of findings and updates relevant to digital content takedowns, ensuring accuracy and efficiency.
* Develop and maintain an up to date, deep working knowledge of our product and service.
* Stay informed about the changing cyber threat landscape, regulations and industry best practices associated with cyber threat intelligence and digital content removal.
Do you have what it takes?
* 1 or more years of experience in at least one of the following: Technical Support, Computer Networking, IT, Customer Success, Technical Consulting, digital content removal or a B2B technical client services role.
* Experience working with Enterprise clients across multiple time-zones.
* Bachelors (or higher) degree in a relevant field e.g. cybersecurity, computer science, or intelligence is desirable but not essential. Candidates with equivalent professional experience or qualifications are invited to apply.
* Exceptional English communication skills, both written and verbal, with the ability to articulate complex technical issues clearly and concisely.
* Comfortable engaging directly with clients daily, capable of effectively overcoming objections and professionally addressing client concerns.
* Excellent workload management skills, focusing time where most value can be delivered whilst balancing competing requirements.
* Ability to adapt to a fast-paced, dynamic work environment and learn new products efficiently while you work.
* Detail oriented with excellent problem solving and analytical skills.
* Must demonstrate a positive attitude to work, great energy, and effort.
* Must be adaptable, focussed, accountable and helpful.
* Familiarity with the cybersecurity threat landscape, knowledge of internet infrastructure, domain registration processes and/or digital content takedowns is highly desirable but not essential.
What makes you uncommon?
* Specific experience using Service Now or equivalent software to manage communication with clients.
* Specific experience using JIRA to manage technical escalations to internal teams.
* Professional qualifications relating to cybersecurity, threat intelligence, internet technologies, technical support, open-source intelligence (OSINT), customer success or direct professional experience with any of these.
$52k-78k yearly est. Auto-Apply 52d ago
Information Technology
Vp 3.9
Information technology internship job in Tampa, FL
InformationTechnology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the InformationTechnology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the informationtechnology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand informationtechnology industry.
Even if you have no obvious prior informationtechnology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the InformationTechnology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in InformationTechnology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$41k-74k yearly est. Auto-Apply 60d+ ago
Tier II Help Desk Technician (Managed Services, on-site Orlando)
Enterfusion
Information technology internship job in Orlando, FL
Job Description
We're looking for a true Tier II Help Desk Technician to own complex support issues in a busy, multi-tenant MSP environment. In this role, you'll handle escalations that Tier I can't resolve, including advanced troubleshooting across Windows, Microsoft 365, basic server and networking issues, and user onboarding/changes.
You'll be the person our technicians and clients rely on when things get tricky-digging into root causes, stabilizing environments, and keeping users productive. You won't be expected to architect Azure or design complex Intune policies (we have engineering roles for that), but you'll work closely with our Associate Cloud & Endpoint Engineer (Azure / Intune) and project team when issues cross into deeper configuration or project work.
Most support is delivered remotely from our Orlando office. Less than 10% of your time will involve going on-site to client locations for issues that truly require a physical presence. This role also participates in an after-hours on-call rotation. On-call is scheduled in one-week blocks and is compensated with an additional on-call bonus on top of base salary. We'll walk through how the rotation works and volume expectations during the interview process.
If you love solving tough technical problems, talking directly with users, and being the calm, senior voice on the help desk, this role is for you.
Key Responsibilities
Advanced User & Systems Support
Own Tier II escalations from the help desk related to Windows workstations, Microsoft 365, basic server services, and line-of-business applications.
Troubleshoot complex issues primarily via remote tools, with occasional on-site visits (under 10%) when hands-on support is required.
Microsoft 365 & Core Cloud Troubleshooting
Support Microsoft 365 (Exchange Online, Teams, SharePoint), including mailbox issues, permissions, and access problems.
Handle everyday Entra / Azure AD issues (user/group access, sign-in problems, MFA issues), escalating deeper policy/architecture changes to engineering as needed.
Network & Server Escalations
Troubleshoot issues involving network connectivity, VPN, DNS, DHCP, VLANs, and related infrastructure in coordination with senior engineers when necessary.
Work with servers (on-prem or cloud-hosted) at a Tier II level: service issues, performance checks, and basic configuration fixes.
Ticket, Incident, & On-Call Ownership
Take full ownership of assigned tickets from intake to resolution, including documentation of findings and updates in the PSA.
Help monitor queues, prioritize critical issues, and ensure SLAs are met by communicating clearly with both users and teammates.
Participate in a rotating after-hours on-call schedule (one week at a time), responding to urgent issues and coordinating with teammates as needed; this on-call time is additionally compensated via an on-call bonus.
Collaboration & Knowledge Sharing
Partner closely with Tier I technicians to provide guidance, answer questions, and help them grow.
Collaborate with the Associate Cloud & Endpoint Engineer (Azure / Intune) and project team when escalations reveal a need for deeper configuration, automation, or long-term fixes.
Contribute to knowledge base articles, checklists, and standard operating procedures.
Requirements
Required Qualifications
3-5+ years of professional IT support experience with recent Tier II responsibilities.
Experience in an MSP or multi-tenant environment strongly preferred.
Strong skills in:
Supporting Windows 10/11 workstations and common business applications
Troubleshooting Microsoft 365 (Outlook/Exchange Online, Teams, SharePoint)
Handling everyday Entra / Azure AD and user access issues (passwords, groups, MFA, sign-in problems)
Solid understanding of core networking concepts (TCP/IP, DNS, DHCP, VPN, basic routing/switching) and experience troubleshooting network-related user issues.
Experience with a PSA and RMM (ConnectWise, Halo, N-able, or similar) for ticketing and remote support.
Strong problem-solving skills and clear, professional spoken and written English communication with both technical and non-technical audiences, including on phone and video calls with U.S.-based clients and teammates.
Proven ability to own issues end-to-end, stay calm under pressure, and work effectively in a fast-paced environment.
Willingness to participate in a rotating after-hours on-call schedule, with additional compensation provided.
Preferred Qualifications
Prior work in a managed services setting supporting multiple clients.
Exposure to Intune for device management and policy troubleshooting (you don't need to be an Intune engineer; we'll help you grow here).
Familiarity with firewall/router vendors (Fortinet, Unifi, etc.) at a troubleshooting level.
Experience mentoring Tier I techs or being the “go-to” escalation person on a service desk.
Location
This role is based in our Orlando, FL office.
Day-to-day work is performed remotely via our tools from the office.
Less than 10% of your time will involve going on-site to client locations in the Orlando area when an issue truly requires a physical visit.
Candidates must live within commuting distance of Orlando or be willing to relocate.
Benefits
Salary
Annual salary of $70,000-85,000/year commensurate with experience + on-call stipend as well as paid vacation, health insurance plans, retirement program, disability insurance, and life insurance.
Benefits Include:
✅ Paid Time Off (PTO) - Accrual begins after 90 days, with increasing PTO over time.
✅ Health Insurance - Enterfusion covers a portion of employee premiums; spouse and dependent coverage available. Two plans through Florida Blue.
✅ Life Insurance, Dental & Vision Insurance - 100% company-paid coverage for employees.
✅ Short- & Long-Term Disability Insurance - Income protection benefits provided.
✅ SIMPLE IRA - Enterfusion matches employee contributions up to a set percentage.
✅ Continued Learning - Reimbursement for required or beneficial certifications, plus training support.
Join Enterfusion and be part of a team that invests in your success!
$70k-85k yearly 32d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Information technology internship job in Lakeland, FL
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$33k-46k yearly est. 4d ago
IT Help Desk Technician
Currency Exchange International 4.6
Information technology internship job in Orlando, FL
Job Description
Currency Exchange International (CXI) is a Financial Services and Technology Provider based in Orlando, Florida.
Currency Exchange International, Corp. is a publicly traded company on the Toronto Stock Exchange (CXI) and OTC (CURN). CXI provides a wide range of foreign exchange services to customers in both the United States and in Canada. CXI's primary business channels to service customers are through its company-owned branch locations and foreign exchange partnerships with financial institutions and corporations. CXI has been providing global payment solutions for clients that span wide-ranging industries. As one of North America's leading foreign exchange wholesalers, CXI can provide personalized and efficient service, competitive rates, as well as a number of settlement options.
Visit our website to learn more about life at CXI: ***************************************
Our Value Statement: We help our clients identify and create foreign exchange solutions, delivering a best practices approach through unparalleled customer service and integrated technology to create significant financial and operational efficiencies.
Our Values:
Customer First -
We earn the right to be our clients' first choice.
Integrity
-
We hold ourselves to the highest standard to build trust.
Collaborative
-
We always win as a team.
Innovative
-
We find new methods to deliver change and advance technology to the industry.
Passionate
-
We are driven to be the best in class.
Currency Exchange International is looking for a proactive, results-driven, and organized professional to the join the team as an IT Help Desk Technician at our office in Orlando, FL!
Essential Functions:
Assisting with local helpdesk issues
Responding to help requests from remote branch locations and offices including the use of remote access tools and troubleshooting with end-users over the phone or messenger
Thoroughly documenting completed work using the company ticketing system
Hands-on work for various cabling or installation purposes within the office, which may require climbing a ladder and using basic tools
Provide on-call support to office users during some off-hours
Knowledge in the following areas are necessary:
Strong knowledge of Windows 7, 8.1, 10, Server 2008, Server 2008 R2, Server 2012 R2 and various administrative tasks
Experience with remote access software such as Screenconnect, Teamviewer, or Remote Desktop
Troubleshooting Windows installation issues including drivers, printers, scanners, and other software
Formatting and installing Windows Operating Systems, either manually or via mass-imaging technologies, like MDT
Using a ticketing system for prioritizing and documenting progress on issues and projects within the company and department
Familiar with patch management and asset inventory technologies and methodology
Proficiency with OS-native or OS-agnostic programming languages to be used for scripting automated tasks
Cutting and terminating Ethernet patch cables
Enthusiasm and a genuine interest in technology
Competencies:
Action Oriented
Functional Skills
Situational Adaptability
Effective Communication
Optimizes Work Processes
Nimble Learning
Required Education and Experience:
Experience in a PC/local area network support environment.
Strong technical knowledge of PCs, laptops, printers, and peripheral hardware devices.
Strong working knowledge of Windows, Microsoft Office, MS-DOS, communications software, virus protection, and diagnostic software.
Ability to diagnose and resolve onsite and remote PC related computing problems.
Benefits:
Commuter Reimbursement - CXI will pay the driving toll, bus or metro cost in and out of work
Holiday Pay - 11 days of paid designated holidays annually
Vacation Pay - 10 days of paid vacation time off annually
Sick/Personal Days - 5 days of paid sick/personal time off annually
401K Plan - Company matches at 5%
Health/Dental/Vision - 60% payment of the Health/Dental/Vision Insurance premiums
Short and Long-Term Disability - Plan premiums are fully covered by CXI
Currency Exchange International is committed to providing a fair and inclusive interview process for all candidates. We invite and support applications from individuals with disabilities. Accommodations are readily available upon request to ensure that candidates can fully participate in every stage of the selection process.
$27k-51k yearly est. 16d ago
IT
Orlando City Sc & Orlando Pride 3.8
Information technology internship job in Orlando, FL
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
TITLE: Broadcast Engineer (Part Time) DEPARTMENT: IT REPORTS TO: Venue Technology Engineering, Sr. Manager
FLSA: Non-exempt; Part-time
WHAT SETS YOU APART
We are looking for a motivated and technically curious Part-Time, Broadcast Engineer to join Team City. This position is designed for students or recent graduates interested in the technical side of stadium production and broadcast systems. As a Broadcast Engineer, you'll assist in the maintenance, operation, and support of broadcast systems, helping ensure the reliable transmission of audio and video content to viewers across platforms.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Assist with setup, maintenance, and operation of studio, control room, and transmission equipment.
Support live and recorded broadcasts by monitoring signal flow and resolving technical issues.
Help with installation and testing of new broadcast equipment and infrastructure.
Work alongside engineers to troubleshoot audio/video quality issues and perform signal path checks.
Document procedures, technical diagrams, and system configurations.
Collaborate with production, IT, and editorial teams to support multi-platform content delivery.
Other duties as assigned.
QUALIFICATIONS
It's never just a job at Orlando City SC and Orlando Pride. It's a way of life. We live and breathe soccer. We believe each role is as unique as the person who does it. To join our team, you will also possess these qualifications:
Currently pursuing or recently completed a degree in Broadcast Engineering, Electrical Engineering, Media Technology, or related field.
Basic understanding of audio/video signal flow, SDI, IP broadcast, and transmission principles.
Basic knowledge with QSYS. Will need to operate and trouble shoot QSYS audio and video system.
Knowledge of setting up and operating Streamdeck and Bitfocus software.
Familiarity with broadcast equipment such as cameras, switchers, audio mixers, and servers is a plus.
Some experience with Adobe Creative Suite, OBS, Vmix or similar tools is beneficial.
Strong problem-solving skills and attention to detail.
Willingness to learn in a fast-paced, real-world media environment.
Ability to attain and maintain a SafeSport certification.
Ability to pass a background check.
Ability to lift and move equipment when necessary (up to 50 lbs).
$47k-59k yearly est. 4d ago
IT Help Desk - Onsite in Lakeland, FL
Wiredpeople, Inc.
Information technology internship job in Lakeland, FL
Job DescriptionOverview: WiredPeople is seeking several qualified IT help desk technicians to assist our customers with questions and problems concerning computer systems, hardware, and software. The technician will work with customers onsite in Lakeland FL, guiding them through systems configuration and troubleshooting, while aiming to resolve issues with efficiency. Standout candidates will be excellent problem-solvers with outstanding communication and customer service skills.
Responsibilities:
Provide quick and effective assistance with informationtechnology systems
Listen attentively to customers' questions and concerns and offer optimal solutions
Prioritize customer satisfaction in all communications, directing unresolved issues to next-level personnel
Work with desktop support engineers to provide customers with superior service
Represent WiredPeople with professionalism and integrity while helping to advance our company mission
Respond to tech inquiries via email, through online chats, over the phone, or in person
Walk customers step-by-step through the problem-solving process
Help with troubleshooting hardware and software
Follow up with customers to ensure satisfactory service
Communicate customer feedback to the appropriate internal team members
Qualifications and Experience
Excellent problem-solving and analytical skills
Comprehensive knowledge of computer systems and experience troubleshooting hardware and software
The ability to break down technological processes and deliver clear, step-by-step instructions
Patient, friendly demeanor with a great aptitude for listening
Strong verbal and written communication skills
Commitment to providing exceptional customer service
Team-oriented mindset with an openness to constructive feedback
Eagerness to learn new technologies and systems
Experience working as an IT help desk technician or in a similar customer support role
WiredPeople provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, WiredPeople complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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$34k-57k yearly est. 9d ago
IT Support Specialist
Treatt Usa
Information technology internship job in Lakeland, FL
At the heart of Treatt, the IT function enables streamlined operations, data-driven decision making and drives innovation through smart and secure technology. As a global team, we
Support end users and devices - providing fast, reliable support keeping teams productive and connected
Build and maintain core infrastructure - from networks and servers to cloud platforms - supporting every part of the business
Manage compliance and embed cybersecurity at every level - safeguarding systems, information, accessibility and intellectual property
Drive software and systems development - creating tools and applications that improve business operations, enhance customer experience, and support decision-making
Duties & Responsibilities:
Working in close collaboration with other IT team members to provide seamless service delivery and share knowledge and best practices through:
IT Support: Respond to service desk requests promptly and efficiently, providing IT support to resolve technical issues and answer IT related queries.
Service Request and Incident Management:
Log, track, and manage incidents and service requests using our IT service management system, ensuring timely resolution and communication with end-users.
Diagnose and troubleshoot hardware and software issues, escalating more complex problems to higher-level support teams as necessary.
Maintain accurate records of incidents, service requests, and resolutions, contributing to the IT procedures, troubleshooting guides and knowledge base.
System Maintenance: Assist with routine maintenance tasks, such as software updates and hardware replacements.
Hardware and Software Installation: Preparing, Installing, configuring, and updating hardware systems and software applications.
Networking: Managing, supporting, and maintaining network infrastructure (including server and networking)
Security: Managing, supporting, and maintaining the security of IT systems (including Firewalls and other network security products)
User Training: Training users on new software and hardware and providing guidance on best practices.
Project Management: Deliver appropriate IT projects, leveraging project management methodologies and principles
Education & Training:
Education: A High School Diploma is essential. A bachelor's degree in informationtechnology, Computer Science, or a related field is preferred but not essential. CompTIA A+ and/or ITIL Foundation certification is desirable
Project management certification(s) are not essential to the role, but a desire to develop and grow towards project management responsibilities is preferred.
Knowledge & Experience:
Experience: A minimum of 3 years previous experience in an IT Support role, particularly in a service desk environment, is highly desirable.
Technical Skills: Proficiency in troubleshooting hardware and software issues, knowledge of IT service management tools, and familiarity with common operating systems and applications.
Project Management: Experience of project methodologies would be preferable but is not immediately essential to the role
Working Conditions:
Environment:
Be aware of the potential exposure to hazardous Chemicals when working in the Production and Lab environment - typical spacious room, desks close together.Shop floor exposure, including some time inside and outside production or workshops environments
$34k-57k yearly est. 60d+ ago
IT Technician
Next Perimeter
Information technology internship job in Tampa, FL
Job Description
Next Perimeter is a leading cloud-first cybersecurity provider specializing in zero trust architecture and protection against modern-day threats, whether in-office or remote. We leverage cutting-edge technologies like Intune, Windows, and Microsoft 365 to deliver security and optimization settings to devices, ensuring a modern desktop experience for our clients.
The Role:
The ideal candidate will be charismatic, customer service-centered, and energetic. This is an excellent opportunity for a technician looking to grow and work in a fast-paced, expanding entrepreneurial organization.
What You'll Be Doing:
In this role, you will be responsible for answering incoming calls from users, asking appropriate questions to understand their problems, and logging tickets in our ticketing system. You will provide troubleshooting and support for both Windows and Mac operating systems, including Microsoft 365 products, and deliver remote technical support to clients to resolve hardware and software issues promptly and effectively. Additionally, you will conduct thorough system diagnostics, troubleshooting, and problem-solving to identify root causes and prevent future issues. Your duties will also include assisting with email issues and password resets, working closely with cross-functional teams to coordinate deliverables, timelines, and technical requirements, and documenting and maintaining accurate records of client interactions, technical solutions, and configurations for future reference.
What We're Looking For:
We are seeking a candidate who has strong expertise in configuring, troubleshooting, and supporting various hardware and software solutions. Proficiency in operating systems such as Windows and mac OS, networking protocols, and cloud technologies is essential. Excellent written and verbal communication skills are required, with the ability to convey complex technical concepts to non-technical stakeholders. We are looking for someone with outstanding problem-solving skills and keen attention to detail, a customer-focused mindset, and the ability to build strong client relationships. The candidate must be able to handle multiple tasks, prioritize effectively, and be willing to travel to client sites as needed.
What We Offer:
We offer a competitive salary and benefits package, along with opportunities for career growth in cloud-first IT service delivery, automation, and cybersecurity. Our dynamic and supportive work environment is centered on operational excellence, providing employees with the tools and resources needed to succeed. Additionally, team members gain hands-on experience with cutting-edge security and lifecycle management technologies, ensuring they stay at the forefront of industry advancements. Lastly, you'll enjoy unlimited vacation, sick leave, and access to our Employee Assistance Program to support your well-being.
Why Join Next Perimeter:
You'll be joining a company that's redefining what IT should look like for modern, cloud-first organizations. We don't patch together tools or rely on legacy thinking. Instead, we offer our clients a zero-fuss experience with clear standards, secure environments, and support that just works. Internally, you'll be part of a team that values precision, documentation, and professionalism-and you'll have the opportunity to grow into deeper engineering work over time.
What Your Schedule Will Be:
This is an in-office position with a schedule of Monday through Friday, 9:00 AM to 6:00 PM. Upon the successful completion of Next Perimeter's 90-day introductory period, you'll be allowed to select one (1) recurring work-from-home day.
Job Posted by ApplicantPro
$32k-58k yearly est. 30d ago
Information Technology
Veterans Prime, Inc.
Information technology internship job in Tampa, FL
InformationTechnology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the InformationTechnology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the informationtechnology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand informationtechnology industry.
Even if you have no obvious prior informationtechnology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the InformationTechnology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in InformationTechnology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$32k-58k yearly est. Auto-Apply 60d+ ago
IT Technician
Coraltree Hospitality
Information technology internship job in Orlando, FL
The IT Technician (Help Desk Tech) is responsible for assisting the Area IT Director in providing an exceptional quality network/computer function for all team members of the Lake Nona hotels. In this role you are responsible for all aspects of user support. Including tracking, research, review, and remediation of items. For all systems users at assigned locations. Hardware and software configuration and support for end user equipment. Ordering and inventory control for user assigned equipment. Workflow planning, time management and projects related to end user support.
Responsibilities
Provide Technical support for the Lake Nona hotels internal telephone systems.
Setup, maintain, and troubleshoot computer hardware.
Maintain accurate documentation of all Lake Nona hotels internal IT systems.
Provide both phone and on-site help desk support to end users.
Provide technical support for network and local printers and multifunction devices.
Install, configure, and troubleshoot desktop software applications.
Work with technical support vendors to resolve server-based application issues.
Setup new user logon and email accounts.
Provide on-call weekend and night help desk support regularly.
Follow all IT policies and procedures established in conjunction with IT Director and the corporate IT standards.
Perform all other duties as assigned.
70
%
10%
End user support
System configuration and setup
10
%
IT audit standards and security
5
%
Project Assignments
5
%
Inventory management and equipment procurement
Qualifications
Minimum 2 years of experience in a computer support environment.
Proficient knowledge of Microsoft Windows operating systems and configuration.
Advanced understanding of network basics and TCP/IP standards.
Demonstrated ability to troubleshoot and solve IT issues.
Strong written and oral communication skills.
Time management skills and ability to work in a demanding environment with multiple deadlines.
Organized and can work effectively independently and in a team environment.
Delivers consistent service to all users of differing skill levels and requirements.
Some travel may be required.
Flexible to work evenings, weekends, holidays, after hour schedules and to be on call regularly.
Demonstrated ability to troubleshoot and solve IT issues.
Working Environment/Physical Demands:
The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job.
While performing the duties of this job, the team member is regularly required to walk, and stand, 6-8 hours per day, and may have exposure to basic cleaning supply chemicals.
The team member is occasionally required to climb and use balance. Additionally, they will frequently be asked to use their hands and arms to reach, carry, pull, and lift up to 25 lbs. Specific vision abilities required by this job include close vision, distance vision, and peripheral vision.
While performing the duties of this job, the team member will experience temperature fluctuations (heat, humidity), and moderate to high noise levels.
Note: This is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. This job description is subject to change at any time. The team member will be required to follow other instructions and perform other work-related duties requested by his or her supervisor.
$32k-57k yearly est. Auto-Apply 6d ago
IT Technician
Labanswer
Information technology internship job in Orlando, FL
LabAnswer is the leading and largest laboratory informatics consultancy; combining science, laboratory, regulatory and informationtechnologies. We have the people, processes, methodologies, IP and experience to deliver comprehensive laboratory informatics solutions.
LabAnswer has architected, implemented, deployed and/or supported hundreds of major scientific informatics systems across more than a thousand laboratories. LabAnswer performs significant laboratory automation work in pharmaceuticals, bio-pharmaceuticals, medical devices, forensics, and life sciences research laboratories spanning research, development and manufacturing/QC operations.
The LabAnswer team has a rare combination of laboratory science, IT, business and regulatory expertise. We specialize in helping companies strategize, architect, implement and support scientific data management and laboratory automation projects.
This position is based in Orlando, Florida and some travel is required.
Job Description
•Implement and troubleshoot computer components and network hardware
•Experienced in installing, operating, and maintaining computer processors, displays, and input/output devices and associated hardware interfaces
•System administration experience
•Unit test development work, debug applications, investigate and resolve issues
•Perform technical tasks like installations, environment refreshes, performance monitoring, etc.
•Provide level of effort estimates in support of the development of new functionality
•Identify and communicate issues and risks as needed
Qualifications
Minimum Qualifications:
•4 Year degree in an applicable field
•Excellent written and verbal communications skills
•Excellent organizational skills
•1-3 Years of experience in IT experience
•1-3 Years of experience working in regulated environments
•Demonstrated experience configuring and customizing applications
•Experience working with Oracle, SQL Server or comparable databases
•Familiarity with database design principles
•System administration experience
•Experience in Investigating, debugging and resolving issues
•Must be willing and to accept travel requirements up to 25%
•Candidate must be able to climb stairs, balance, stoop, kneel, crouch or crawl around and lift a maximum of 50 lbs in a test environment
Desired Qualifications:
•Vendor application certification
•PL/SQL knowledge is a plus
•Experience working in citrix environments is a plus
•Other lab experience is a plus
Please apply directly for this position at **********************************************************************************
Additional Information
We offer comprehensive benefits to regular full-time employees including but not limited to
:
•Unlimited ceiling for professional growth opportunities within LabAnswer
•You will also have opportunities to take advantage of training programs to advance your career; our extensive online library includes a assortment of technical and professional training tools and resources
•Opportunities to work across a variety of industries (Pharmaceutical, Medical Device, Consumer Products, Energy, Environmental, Forensics, Genomics, Government etc.)
•Opportunities to work across a variety of laboratory environments (analytical testing, biotech, clinical trials, forensics, medical device, pharmaceutical, public health and research hospitals)
•Comprehensive health and welfare programs to fit your individual or family's needs:
•Health Insurance
•Dental Insurance
•Vision Insurance,
•401(k) Retirement Saving that includes a generous employer match
•Paid Time Off (vacation, sick, holiday)
•Company Paid Life Insurance
•Company Paid Short and Long Term Disability Insurance
•Wellness Plans and Rewards
•Strong company values of team work, culture and values, personal and professional development, work-life balance, and recognition
•Competitive compensation with opportunities to participate in employee bonus plan and travel bonus plan
At LabAnswer we offer a very competitive compensation package based on experience and education. We are looking for exceptional people to join our team, those who are looking to join an organization for the long term. We invite you to visit ***************** to review our Employee Value Proposition and Philosophy, and welcome you to apply, or refer a candidate to apply, through our careers page for employment consideration.
$32k-57k yearly est. 17h ago
IT Technician
Miami Beach Medical Group
Information technology internship job in Orlando, FL
Clinical Care Medical Centers is looking for an IT technician responsible for providing technical support and assistance to users and organizations regarding computer systems, hardware, software, networks, and related technologies. Their key responsibilities include troubleshooting technical issues, maintaining hardware and software, managing networks, ensuring security measures, and offering user training and documentation. IT technicians should possess strong problem-solving skills, attention to detail, effective communication abilities, and the capability to stay updated with the latest technologies.
The Technician will support the following locations:
Orlando, Winter Haven, Plant City, and Lakeland
.
Duties and Responsibilities
Set up, configure, and install hardware and software solutions.
Diagnose and resolve technical hardware and software issues.
Travel to sites to provide hands-on technical support and troubleshooting.
Respond to issues in a timely and efficient manner.
Collaborate with the internal IT team, sharing information and escalating more complex issues when necessary.
Document and track all support activities in a ticketing system.
Maintains an up-to-date inventory of equipment.
Provides remote troubleshooting of network, PC, or software issues using remote tools.
Ensure proper cable management.
Abide by company policies and procedures.
Comply with HIPAA regulations.
Performed other duties as assigned.
Requirements / Education / Licenses
Two (2) years minimum work experience in an IT-related field.
Valid driver's license and clean record.
Reliable transportation and ability to commute to sites as needed.
Ability to lift and carry heavy equipment as needed.
Strong knowledge of Microsoft Windows, Apple Mac OS, Office Suite, and Microsoft Active Directory.
Familiarity with troubleshooting hardware, software, and network issues.
Proficiency with network concepts (e.g. DNS, DHCP, LAN, WAN, VPN, etc.).
Relevant certifications (e.g. CompTIA A+, ITF +, Network +, Server +) are a plus.
Fluent in English and Spanish preferred.
Excellent communication and customer service skills.
Strong organizational skills and ability to multi-task effectively.
Detail-oriented and able to work efficiently in a stressful environment.
Strong organizational skills and ability to multi-task effectively.
Strong sense of teamwork and be able to manage a high volume of interpersonal relationships with tact and diplomacy.
Must be able to work independently and relate well with all levels of individuals within the organization.
Must be able to follow policies and procedures and work flexible schedule and location.
Must be able to work with the Practice Management and/or Electronic Health Record System.
Must be able to complete an Access Application.
At Clinical Care Medical Centers, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and employees without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, military and veteran status, and any other characteristic protected by applicable law. Clinical Care Medical Centers believes that diversity and inclusion among our employees is critical to our success as a company. We support an inclusive workplace where employees excel based on personal merit, qualifications, experience, ability, and job performance.
$32k-57k yearly est. Auto-Apply 60d+ ago
IT Specialist - Esquire Law Services
Esquire Law
Information technology internship job in Tampa, FL
InformationTechnology Specialist - Esquire Law Services MISSION STATEMENT: Esquire Law Services' Mission is to be the leader in management, technology development and implementation for law departments and law firms. The entire team of Esquire Law Services is dedicated to protecting our clients' rights
and to obtain financial justice from the parties responsible for their losses. We pride
ourselves on forging meaningful relationships with our clients, built upon trust, and
imparting our principal values into our individualized approach to each case. We are
privileged to serve our clients in our community. We maintain a commitment to
excellence and justice with an unrelenting devotion and dedication to our core
principles.
VISION: Using our law knowledge combined with data science, we strive to advance
the legal space with lawyer-led and tech-driven approaches to modernize and improve
how we manage cases. We strive to handle each matter with accountability and
responsiveness, as if we were representing ourselves.
We are seeking a motivated and organized IT Specialist to join our dynamic IT Team.
As a key member of our team, you will be responsible for providing comprehensive
technological support to our attorneys, legal assistants, and paralegals as they handle a
wide variety of personal injury cases.
The job consists of assisting with both the following tasks and any other IT
issues that arise:
ï‚· Must be willing to travel.
ï‚· Responsible to follow the principle of GMP to the best of their ability at all times.
ï‚· Responsible for support and execution of installation, configuration,
maintenance, and support of local users computer, printer and software
ï‚· Monitors network and server performance.
ï‚· Identifies, troubleshoots, and resolves technical problems in order to maintain
reliable user interface.
ï‚· Where necessary, refers problems to vendor and supplier support services.
ï‚· User support and issue management by phone, email, and Service Desk ticket
system.
ï‚· Collaboration with senior technical staff and customers to perform PC, laptop,
server and other assessment services.
ï‚· Perform physical labor on an as-needed basis to move and install PC's, printers,
servers, and other technology and facility assets.
ï‚· Planning and execution of Windows OS and desktop application user training.
$56k-85k yearly est. 18d ago
Learn more about information technology internship jobs
How much does an information technology internship earn in Auburndale, FL?
The average information technology internship in Auburndale, FL earns between $23,000 and $51,000 annually. This compares to the national average information technology internship range of $26,000 to $47,000.
Average information technology internship salary in Auburndale, FL
$35,000
What are the biggest employers of Information Technology Interns in Auburndale, FL?
The biggest employers of Information Technology Interns in Auburndale, FL are: