Help Desk Technician
Information technology internship job in Fairfield, CT
We are looking for a Help Desk Technician for a Managed Service Provider in Fairfield County, CT.
This is a full-time/Permanent role with benefits.
Must be local/near CT with MSP experience.
Responsibilities:
Day-to-day support of Windows, Hardware, Applications, general networking, and security devices
Service and diagnosis of hardware and software
Remote/onsite support
Handle phone calls
Respond quickly to problems and demonstrate skillful problem solving
Work with our team members to assure that the highest level of customer satisfaction and communication is always maintained
Rotating after hours on call schedule
For full job specs, please submit your updated resume and we will reach out to discuss the role in more detail.
Help Desk Analyst
Information technology internship job in Port Washington, NY
Help Desk Analyst (L1-L2)
We are in need of a full-time, direct hire Help Desk Analyst to join one of our distribution clients. As a Help Desk Analyst, you will provide support by analyzing and resolving user computer hardware and software issues. You will respond to user inquiries, assess problems with IT equipment and applications, and provide remediation. Additionally, you will also work closely with other IT department personnel to analyze and resolve issues and assist with IT initiatives and projects.
Location: Port Washington, NY (On-site) with 10-25% travel to regional sites
This job expects to pay about $70,000 - $90,000 per year plus bonus and benefits
What You Will Do:
Provide end-user support for laptops/desktops and escalate issues as needed. Gather and communicate error logs to L2-L3
Troubleshoot Windows 10/11 and Microsoft 365 issues
Support Outlook, Intune, and general user apps
Perform basic debugging; escalate advanced issues
Assist with device migration and Intune deployment
Apply systems analysis techniques and procedures to determine hardware, software, or system malfunctional and test or modify computer systems based on configuration specifications
Test and install computer systems and software
Maintain records of trends and patterns on computer issues
Update service ticket system with ticket problem and remediation details
Work with service desk team to resolve support tickets in a timely fashion
Work to maintain service desk SLA goals set by the IT Manager
Handle all aspects of new user setup
Assist with user desk relocation
Configure workstations for new users and upgrades
Troubleshoot basic network connectivity issues
Assist IT staff with larger scale projects
Assess and remediate cyber security alerts
Maintain thorough documentation
Assist with asset tracking and update asset tracking system
What You Bring to The Table:
5-7 years of hands-on helpdesk/desktop experience
Intune knowledge and debugging skills
Must be comfortable with 10-25% (up to 1-2 trips per month to regional sites)
Must be well-versed in Windows 10/11 operating systems
Must have fundamental understanding of Windows 2012-2022 Server operating systems
Must have experience with various aspects of Office365, including SharePoint and Exchange
Beginner to intermediate understanding of network services and concepts
Intermediate understanding of security best practices
Strong verbal and written communication skills; strong prioritization skills; result-oriented; responsive; and strong personal initiative
Must have high patience level, user empathy and the ability to work under professional pressure
Must be able to troubleshoot in an analytical, effective and efficient manner
Ability to explain issues clearly and push back professionally when needed
Ability to explain technical issues clearly to non-technical users
Highly motivated, ability to work independently or in a team environment. Must be team-oriented and eager to learn
Excellent organizational skills including attention to detail and multi-tasking
Irvine Technology Corporation (ITC) is a leading provider of technology and staffing solutions for IT, Security, Engineering, and Interactive Design disciplines servicing startups to enterprise clients, nationally. We pride ourselves in the ability to introduce you to our intimate network of business and technology leaders - bringing you opportunity coupled with personal growth, and professional development! Join us. Let us catapult your career!
Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.
Information Technology Support Specialist
Information technology internship job in Danbury, CT
The Service Desk Analyst serves as a frontline technical resource, providing prompt, professional, and customer-focused support to clients across a variety of environments. This role is responsible for handling Tier 1-2 incidents and requests, troubleshooting end-user issues, escalating complex problems, and ensuring exceptional service delivery on behalf of the MSP.
Key Responsibilities:
Act as the primary point of contact for client technical issues via phone, email, and ticketing system.
Provide Tier 1-2 troubleshooting and resolution for Windows OS, mac OS, O365, desktop hardware, printers, networking, mobile devices, and common business applications.
Manage and triage incoming tickets; ensure timely updates, documentation, and closure in accordance with SLAs.
Perform user account administration (Active Directory, Azure AD, O365), password resets, access provisioning, and group policy support.
Install, configure, and support desktops, laptops, peripherals, and standard MSP toolsets (RMM, AV, backup, monitoring).
Follow escalation procedures and collaborate with senior engineers when issues require advanced expertise.
Participate in onboarding/offboarding tasks and workstation deployments.
Maintain accurate documentation, SOPs, and knowledge base articles.
Deliver excellent customer service with strong communication, professionalism, and follow-through.
Contribute to continuous improvement of processes and service quality.
Required Skills & Experience:
1-3+ years of service desk or IT support experience, ideally within an MSP environment.
Strong knowledge of Windows OS, O365 administration, basic networking (DNS, DHCP, VPN), and hardware/software troubleshooting.
Experience with RMM/PSA tools, remote support platforms, and ticketing systems.
Familiarity with Active Directory, Azure AD, Exchange Online, MFA, and basic security practices.
Ability to multitask in a fast-paced, client-focused support setting.
Excellent communication, customer service, and problem-solving skills.
Certifications such as CompTIA A+, Network+, or ITIL Foundation are a plus.
Information Technology Specialist
Information technology internship job in Farmingdale, NY
The IT Specialist provides comprehensive IT support and ensures efficient resolution of technical issues. Responsibilities include diagnosing and troubleshooting system problems, performing hardware and software maintenance, and managing user accounts and IT assets. Key functions include monitoring IT assets, ensuring compliance, and enhancing helpdesk efficiency to meet service level agreements (SLAs).
Position Responsibilities and Accountabilities
Technical Support and Issue Resolution
Serve as the primary point of contact for employees seeking technical assistance via phone, ticketing systems, instant messaging, and email.
Diagnose and troubleshoot computer system issues individually or in collaboration with team members, identify root causes, and implement effective solutions.
Perform PC and MAC upgrades, repairs, and maintenance, including license tracking and hardware/software configurations.
Follow up on outstanding requests to ensure timely and thorough resolution while maintaining service level agreements (SLAs).
Provide technical guidance to end-users on IT tools, systems, and processes to reduce downtime and enhance productivity.
Continuously identify and recommend improvements to helpdesk processes for greater efficiency and user satisfaction.
User Management, and Asset Oversight
Enabling and disabling user accounts, ensuring efficient configuration and deployment of desktops and workstations using standardized OS images and software.
Monitor and manage IT assets, maintaining accurate inventory records and addressing hardware and software needs proactively.
Conduct onboarding for new hires, including hardware setup and training sessions to ensure effective use of IT systems and tools.
Research and recommend hardware and software solutions, evaluating vendor products for cost-effectiveness and quality.
Conduct routine audits to maintain compliance, ensure equipment availability, and identify optimization opportunities.
Qualifications and Competencies
Strong troubleshooting, analytical, and diagnostic abilities
Excellent interpersonal and teamwork skills
Proven problem-solving, communication, and organizational skills
Ability to stay organized and create clear, thorough documentation for processes and procedures
Working knowledge of network devices, including switches, access points, and firewalls
Willingness to learn new technologies, adapt to evolving support needs, and contribute to service-excellence goals
Experience with warehouse systems (e.g., Zebra scanners, pack stations) is a plus
Ability to perform heavy lifting (50+ pounds)
Ability to travel as needed
Education and Experience
Bachelor's Degree in Computer Science or Information Systems a plus
Minimum 3-5 years of IT experience required
Windows and MAC support required
Must be well-versed in network configuration and troubleshooting
Must be able to support Windows Server 2012 and up
Active Directory, GPO, DNS, and DHCP experience
Avaya IP Office experience is a plus
ERP Support Analyst
Information technology internship job in Hauppauge, NY
Our client is a manufacturing company. They seek a ERP Support Analyst to join their Hauppauge, NY office.
Responsibilities
Provide technical support to maintain, advance, and integrate ERP systems
Provide timely ERP user assistance and technical support in resolving issues
Analyze functional and cross-functional business process needs and develop process improvement recommendations
Work closely with end-users to identify, analyze, and deploy core business processes and workflows that integrate into ERP systems and business intelligence platforms
Modify procedures or changes in system integrations or applications to improve ERP systems' performance
Review detailed technical specifications for software development, implementation, and/or integration into existing application infrastructure
Create a KPI dashboard on ERP system performance and user adoption, including benefit-cost analysis and user feedback for management review
Develop and maintain a strong understanding of the organization's financial transactions, reporting, and accounting structure
Monitor and report routine system performance
Requirements
Bachelor's degree in information systems or a related field is required
2-5 years' experience as a Hardware/Software support Analyst
ERP experience is a must (user experience is fine)
Printer and peripheral maintenance required
Working knowledge of standard hardware/software in a desktop/server environment, including MS Windows Server operating system, MS Office Suite, and Office 365, SQL database.
Strong Excel skills
Only local candidates; no relocation is available
Reliable transportation, there is no public transportation available
Candidates must have a green card or US Citizenship; no sponsorship or transfers are available
JobID: 47418
Help Desk Specialist
Information technology internship job in Stamford, CT
Are you interested in joining a Global Investment Management Firm? Our client is looking for a dynamic individual ready to join our team as a Service Desk Engineer in Stamford Ct. We will be building out a new environment with state of the art technology.
Your key responsibilities include:
Act as a first point of contact for users striving towards first call resolution but able to escalate when needed.
Deliver advanced hands-on and remote support for critical end-user computing tasks, such as telephony (Cisco and dealer voice), mobile devices (iOS and Android), and video conferencing systems (Zoom).
Engage in collaborative efforts with second and third level technology teams, both domestically and internationally, to resolve complex or urgent issues.
Create and manage detailed logs of incidents and requests, identifying trends.
Handle user requests and incidents through multiple channels including walk-ups, chats, email, MS Teams, and ticketing systems.
Building and deploying PCs and laptops.
IT Compliance Analyst
Information technology internship job in Jericho, NY
About the Role
We are seeking an experienced IT Compliance Analyst to play a pivotal role in strengthening and scaling our IT Governance, Risk, and Compliance (GRC) program. This position sits at the intersection of IT, Finance, and Security and is critical to ensuring audit readiness, control effectiveness, and regulatory compliance across enterprise systems and cloud environments.
This is not a checkbox role. You will own key components of SOX ITGC and PCI compliance, act as a primary liaison with auditors, and drive continuous improvement through smarter controls, better documentation, and increased automation. Success in this role means fewer audit findings, stronger controls, and a more resilient compliance posture.
What You'll Do
Audit & Compliance Execution
Lead and support SOX ITGC and PCI compliance activities end-to-end, including walkthroughs, evidence collection, and control testing
Serve as a key point of contact for internal and external IT audits, ensuring timely, accurate, and high-quality deliverables
Track audit findings, manage remediation plans, and validate issue closure
Provide clear visibility into control performance, risks, and trends
IT Controls & GRC Operations
Own recurring compliance processes such as User Access Reviews (UARs), Change Management, and Backup/Disaster Recovery controls
Evaluate existing IT controls and recommend enhancements aligned with SOX, NIST, COBIT, and ISO 27001
Partner cross-functionally with IT, Finance, and Security teams to embed compliance into day-to-day operations
Support the evolution of compliance through process optimization and automation
Documentation, Reporting & Continuous Improvement
Maintain and enhance IT policies, standards, and control documentation with strong version control
Ensure audit evidence retention meets regulatory and company standards
Develop compliance metrics, dashboards, and executive-ready reporting
Identify inefficiencies and drive initiatives that reduce audit risk and operational friction
What You Bring
Experience & Knowledge
4-7 years of experience in IT compliance, IT audit, or ITGC-focused roles
Hands-on experience with SOX ITGC, access controls, and change management
Experience supporting audits in ERP environments (Oracle, SAP, JD Edwards)
Exposure to PCI DSS and regulated, transaction-heavy environments
Working knowledge of GRC tools and compliance workflows
Skills That Matter
Strong understanding of IT control frameworks (SOX, NIST, COBIT, ISO 27001)
Ability to manage multiple stakeholders and competing priorities
High attention to detail with a pragmatic, risk-based mindset
Confident communicator who can translate technical controls into business impact
Preferred
Bachelor's degree in IT, Computer Science, Business, or related field
Certifications such as CISA, CRISC, or Security+
Why This Role
This is an opportunity to step into a high-visibility, high-impact role where your work directly influences audit outcomes, risk posture, and operational maturity. You'll have ownership, autonomy, and the runway to help modernize how IT compliance operates - moving from reactive to strategic.
If you're someone who has run audits, challenged controls, and wants to leave systems better than you found them, this role is built for you.
The expected salary range for this position is $80,000 -$100,000. The actual compensation will be determined by experience and other factors permitted by the law.
To ensure that we remain an employer of choice, we offer comprehensive and competitive health, wellness, and other benefits to regular and full-time team members. Benefits vary by location, average hours, and time with the company.
Benefits for this location include*
:
Medical, dental, vision, life and disability insurance for the associate and family (if applicable)
Flexible Spending Account
Health Savings Account
401k retirement program
Mental health resources / Employee Assistance Program
Flexible paid vacation time
6 paid holidays
30% employee discount across our family of brands
Potential eligibility for annual merit-based wage increase, if applicable
*Exact benefit terms, conditions, and eligibility requirements are governed by official plan documents and are subject to applicable law. In addition, the Company reserves the right to change the terms and conditions and to terminate these and other plans and programs at any time.
California residents - please see our
California Privacy Rights Notice for Job Applicants
Desktop Support Technician
Information technology internship job in Uniondale, NY
COMPANY:
TDK U.S.A. Corporation is the Regional Headquarters for the Americas of TDK Corporation, a global electronics company based in Japan, and publicly listed on the Tokyo Stock Exchange. TDK focuses on the demanding markets of information and communication technology, internet of things, and automotive, industrial and consumer electronics. TDK's comprehensive product portfolio features electronic components, sensors, power supplies, energy devices, and more. TDK has a network of design, manufacturing, and sales locations in Asia, Europe and the Americas, with global revenues of more than $12 billion. TDK employs more than 109,000 people worldwide, including more than 4,500 in North and South America.
JOB DESCRIPTION:
The Desktop Support Technician's role is to work closely with the Desktop Services team to set up and deploy laptops, write documentation, and resolve trouble tickets.
Image new and existing laptops via the standard imaging technology
Create new Helpdesk Solutions for end-users and IT
Write Clear and concise documentation for new and existing procedures
Set up cubicles for new hires and contractors
Work Helpdesk Tickets, which include hardware, software, OS, and account problems
Support End-User software, connectivity, and services
Ensure the integrity and security of enterprise data on client computers, files, and during data transfer in accordance with business needs and industry best practices regarding privacy, security, and regulatory compliance
Manage printers and scanners
Manage end-user accounts, permissions, access rights, and storage allocations in accordance with best practices regarding privacy, security, and regulatory compliance.
Identify, troubleshoot, and resolve hardware and software problems on workstations. Escalate incidents, as necessary.
Recommend, schedule, and perform software and hardware improvements, upgrades, patches, reconfigurations, and/or purchases.
QUALIFICATIONS:
The successful candidate for this position must be able to perform each essential function satisfactorily with or without reasonable accommodation. The qualifications and working conditions listed below are representative of those required for the position.
College diploma or university degree in the field of computer science and/or
Minimum of 2+ years of work experience in Desktop support/Helpdesk
Certification in Microsoft Operating Systems or Networking is a plus
Working technical knowledge of PC (Windows 7/10/11) and Mac
Working technical knowledge of current systems software, protocols, and standards, including Office 365, Active Directory, Browsers, etc.
Hands-on software and hardware troubleshooting experience
Experience documenting and maintaining configuration and process information.
Good understanding of the organization's goals and objectives
Knowledge of applicable data privacy practices and laws
Strong customer service orientation
Proven analytical and problem-solving abilities
Ability to effectively prioritize and execute tasks in a high-pressure environment
Strong interpersonal and oral communication skills
Adept at reading, writing, and interpreting technical documentation and procedure manuals
Ability to conduct research into hardware and software issues and products as required
Ability to present ideas and solutions in user-friendly language
Highly self-motivated and directed
Keen attention to detail
Skilled at working within a team-oriented, collaborative environment
COMPENSATION & BENEFITS:
TDK U.S.A. offers a competitive salary and a comprehensive benefits package including medical, dental, 401(k), pension, life insurance, vacation, and 13 paid holidays.
The starting annual base pay for this role is between 55,000 and 68,000 USD for Uniondale. The actual base is dependent upon many factors, such as: training, transferable skills, work experience, business needs, market demands. The base pay range is subject to change and may be modified in the future.
TDK is an Equal Opportunity Employer
Windows End User Computing Engineer
Information technology internship job in White Plains, NY
Windows End User Computing EngineerSummary
We are seeking a Windows End User Computing Engineer with strong expertise across the Microsoft ecosystem, including both on-premises and cloud services. This role focuses on engineering, operating, and securing Windows workstations, automating operational tasks, and managing patching and vulnerability remediation. The ideal candidate will have hands-on experience with Microsoft Intune, SCCM/MECM, and modern device management practices to support scalable and secure endpoint environments.
Key Responsibilities & Qualifications
Manage Hybrid-Joined and Entra ID-joined Windows endpoints, including build processes, security patching, and vulnerability management
Strong expertise with Microsoft 365 (M365) and Office 365 (O365) services
Configure, maintain, and optimize Microsoft Intune policies for:
Mobile Device Management (MDM)
Mobile Application Management (MAM)
Experience with co-management environments (Intune + SCCM/MECM) as part of modern endpoint transformation
Hands-on experience with Windows Autopilot, including end-to-end provisioning workflows through Intune (imaging, application deployment, updates, and patching)
Manage and maintain SCCM/MECM infrastructure for application deployment, updates, and configuration management
Deploy applications, updates, and configurations using Intune and SCCM
Collaborate closely with IT and Security teams to implement and enforce device security, compliance, and governance standards
Proficiency in PowerShell automation or equivalent scripting skills
Experience using source control tools such as Git or GitHub for managing scripts and configurations
Core Systems Specialist
Information technology internship job in Shelton, CT
Our client is an established, profitable and growing financial services organization in the Shelton area.
We are seeking a trainable, detail-oriented Core Systems Specialist to support Symitar Quest, the core system that runs daily financial operations. This is not a programming role and not traditional IT systems administration. Prior Symitar, core banking, or ERP experience is not required.
This role is hands-on and execution-focused. You will analyze business needs and implement approved configuration changes within the core system.The role is largely self-directed. You will learn through vendor-led training, documentation, and hands-on work in a testing environment, with access to vendor support.
Position Details
• Learn and support Symitar Quest core banking functionality
• Assist staff when system behavior does not match expectations
• Analyze requests and implement approved configuration and rule changes
• Maintain system parameters following documented approval processes
• Review daily and periodic processing results
• Support reporting, audits, and compliance needs
• Document changes clearly and thoroughly
Requirements
• Banking, credit union, or financial operations experience
• Business systems, data, accounting, or IT support backgrounds
• Strong attention to detail and comfort learning independently
• Recent graduates in Business, Finance, MIS, IT, or related fields
Information Technology & Data Analytics Intern - Summer 2026
Information technology internship job in Stamford, CT
**_About_** **_this_** **_Position_** At Henkel, you'll be part of an organization that's shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil , 'all , Loctite , Snuggle , and Schwarzkopf and our cutting-edge technologies, you'll have countless opportunities to explore new paths and grow.
**Dare to learn new skills, advance in your career and make an impact at Henkel.**
**What you'll do**
+ Provide project and ongoing system support for HCB (Consumer Goods business unit) and Hair Professional, Supply Chain, Functions primarily in the Americas region
+ Work with large-scale datasets and modern analytics tools in a real IT environment, gaining exposure to cloud platforms, data pipelines, and business intelligence systems used across the Americas region
+ Collaborate with business stakeholders as part of a diverse, multi-regional IT team to tackle real-world challenges and deliver impactful, data-driven solutions
+ Develop and maintain data pipelines using Azure and Databricks to support analytics and reporting needs.
+ Write and debug Python scripts for data transformation, automation, and issue resolution.
+ Support system enhancements and bug fixes by collaborating with IT and business teams to improve existing solutions.
+ Support and update PowerBI dashboards to deliver actionable insights to stakeholders across the Americas region.
+ Document technical processes and collaborate with global teams to ensure knowledge sharing and solution scalability."
**What makes you a good fit**
+ An undergraduate student (rising junior senior) pursuing a degree in Computer Science, Engineering or Data Analytics
+ Proficiency in Python for scripting, automation, and data transformation
+ Prior experience with cloud platforms like Azure preferred
+ Familiarity with project delivery methodologies such as Agile, and experience in collaborative, iterative development environments
+ Proactive and eager to learn, with a willingness to explore new technologies through Henkel's virtual training resources
+ Strong communication skills, with the ability to translate complex technical concepts into clear, business-friendly language
**Some benefits of joining Henkel as an intern**
+ Exciting projects that allow you to make real impact and collaborate with Henkel colleagues worldwide.
+ Countless learning opportunities available through Henkel's online learning platform with over 9,000 professional courses.
+ Networking events with Henkel business leaders, experts and sustainability ambassadors.
+ Ongoing feedback discussions throughout the internship that allow you to accomplish concrete goals.
+ In-person and virtual social events to connect with other Henkel interns across the country.
**Following your internship, you may be invited to join Henkel as a returning intern or full-time employee. **
**Additional information**
+ This internship is eligible for a housing stipend or relocation support.
+ Henkel's Summer 2026 internship program starts on May 27th, 2026, and runs through mid-August.
+ Recruitment for our 2026 internships starts in late August 2025 and runs through early March 2026 or until all our positions are filled.
+ If selected to move forward in our recruitment process, you will receive an email from our talent acquisition team.
+ If a position you applied to is filled by another candidate, you will receive an email from our team alerting you that the position is closed.
The salary for this role is $22-$27/hour. This is the range that we in good faith anticipate relying on when setting wages for this position. We may ultimately pay more or less than the posted range and this range. This salary range may also be modified in the future.
Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
**JOB ID:** req75212
**Job Locations:** United States, CT, Stamford, CT
**Contact information for application-related questions:** *****************************
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.
**Application Deadline:** As long as the vacancy is listed on our Career Site, we are happy to receive your application
**Job-Center:** If you have an application already, you can create or log in to your accounthere (******************************************************************************************************************************************************** to check the status of your application. In case of new account creation, please use your email address that you applied with.
Activate external content
When clicking the button below external content will be loaded which involves transfer of personal data (e.g. IP address) to external servers. This may involve that cookies are set by the external content provider. Please see Data Protection Statement for further information.
**Accept for all YouTube content**
Deactivate loading external content from YouTube.
How is work at Henkel
Easy ApplyMSP L2+ Help Desk Support/Field Service - IT Technician
Information technology internship job in Ronkonkoma, NY
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Competitive salary
Free food & snacks
Health insurance
Opportunity for advancement
Paid time off
Training & development
Tuition assistance
We are seeking a highly motivated and experienced Help Desk Support/Field Service Technician to join our expanding team on Long Island. You will troubleshoot client issues from our main office via chat or over the phone utilizing remote tools. When needed, you will travel to site locations for installations, maintenance, and repair of desktops, VoIP phones and networks.
*This is not an entry level position. You must have real experience and will be expected to be productive from the beginning.
Duties and Responsibilities (not comprehensive of all tasks)
Diagnose and resolve IT related hardware, software, and network issues
Configuration and installation of new IT equipment at client locations
Installation, setup, and support of VoIP systems
Configure user accounts in Active Directory, O365 and other applications
Track customer issues and resolutions in our ticketing system
Proactively monitor, manage, and support client networks
Perform software and hardware updates and maintenance
Investigate security breaches and vulnerabilities
Collaborate with other team members to solve complex issues
Recommend hardware and software improvements to clients
Monitor data backups and perform file restorations or disaster recovery
Rebuild/re-image computers and transferring/saving user profiles and data
Resolve virus and malware issues
VPN setup and troubleshooting
Backup/Restoration and Disaster Recovery
Requirements and Qualifications
At least 2 yrs. experience in an IT support related position
ConnectWise and MSP experience +++
Cisco and Meraki experience +++
Thorough knowledge of Windows 10 and Mac OS X
Cybersecurity experience or certification a plus, but not required.
Familiarity with mobile devices such as iPhones, iPads, Android, etc.
Prior knowledge of service ticketing systems
Experience installing firewalls, routers, switches, IP cameras, phone systems and wireless access points
Running and terminating low voltage wiring (Cat cable, RJ45, RJ11)
Professional attitude and appearance
Ability to lift/push/pull up to 50lbs and maneuver around close quarters equipment locations
Availability during weekday business hours and a rotating on-call schedule, if needed
Must have a reliable vehicle and be available to travel within an assigned geographical region
Desired Qualities and Skills
Strong troubleshooting and critical thinking skills
Ability to multitask, prioritize, and manage time efficiently
Excellent verbal and written communication skills
Self-motivated with the ability to work in a fast-paced environment
Why work here
We offer a great opportunity to learn and be exposed to many different facets of the IT landscape. Our technicians are not pigeonholed into a narrow field of support. All our technicians are expected to be able to support every service we offer. Training is encouraged as well as use of our in-house lab to further broaden their knowledge.
IT - 1311
Information technology internship job in White Plains, NY
Job Details: Job Title: SAP Basis Administrator Schedule: Hybrid (3 Days Onsite) Duration: 12+ months Payrate: $55/hr. - $65/hr. On
We are currently using SAP ERP, Business Warehouse, Enterprise Portal and Business Object systems as transaction and reporting systems.
SAP systems are interfacing with multiple other applications at COMPANY like Maximo, Kyriba, SuccessFactors etc.
COMPANY has also implemented SAP SaaS solutions like Concur, Blackline, Ariba, SuccessFactors etc. We have vast requirements to support activities in these areas.
Job Functions & Responsibilities:
Design, deploy, configure, and provide ongoing maintenance of multiple SAP landscapes systems
Perform Version / Stack upgrade / Migrations of ERP / NetWeaver systems
Provide operations support for SAP systems and technical infrastructure, including but not limited to Basis functions like printer administration, transport administration, front end GUI and Fiori
Proactively monitor systems for performance and issues and perform root cause analysis of production and non-production system
Apply Support Package Stack using SUM across the SAP landscapes
Assist in SAP user security role design and access setup
Develop and maintain effective working relationships with security, SAP application owners and IT Infrastructure
Perform System / Client Copies of non-production environments with production data
Install, Configure, Deploy SAP Fiori and related Apps for ERP6.0.
Configure SAML for Single Sign on between SAP Fiori / SAP ERP system.
Configure and Deploy SAP Mobile For Fiori on iPhone / Android devices
Perform Oracle Upgrades of SAP system databases.
Skills:
Perform all system upgrades, patching, and address vulnerabilities
SAP Business Warehouse system Upgrade from 740 to 750
SAP Basis Administration role with hands-on experience with SAP ECC6.0, Portal, Solution Manager and Fiori system administration.
Configurating SAP Fiori Apps for ERP6.0 and Mobile deployment rollout.
Configure and rollout SAP SSO 3.0.
Experience with Support Pack stack upgrade / Version upgrades / OS/DB Migrations.
Experience with System Refresh / Client Copies.
Experience with Oracle Upgrades on SAP Databases.
Strong communication, presentation and organizational skills.
Excellent analytical and problem-solving abilities.
Education & Certifications:
Bachelor's degree in IT.
IT Technician
Information technology internship job in Great Neck, NY
Vitreoretinal Consultants, one of the largest providers of the Retina subspecialty within Ophthalmology is seeking an IT Technician to work in our NY offices. In this role, you will be an important part of the team whose job is to support the IT Manager in the delivery of exceptional retina care to our patients. This position requires dedicated individuals who enjoy working with staff and doctors. You will also be required to travel to our other locations in Great Neck, Westbury, Riverhead, Rockville Center, Hauppauge, Flushing, Scarsdale, Elmhurst and New City. To learn more about our business visit. **********************
This FT position is 95% IT and 5% Facilities management. The individual will work as a team member with our current IT and Facilities managers.
Skills required:
Strong computer server maintenance experience
The applicant MUST have a current Microsoft Certification as well as a current VM Ware certification.
Expert knowledge of IT best practices, policies, and regulations
Willing to train staff
In-depth understanding of programming, computer science and digital security
A clear understanding of client/server technology and network architecture
Good communication, including writing, speaking and active listening
Strong problem-solving, critical thinking and decision-making skills
Customer service and interpersonal skills
Excellent attention to detail
Great project management skills, including organization, planning, time management and prioritization.
Basic handyman skills
IT Technician duties and responsibilities:
The IT Technician is responsible for several different tasks related to overseeing a company's computer networks and improving the company's network systems. Some of their daily responsibilities include:
Developing new network troubleshooting strategies to help reduce downtime and decrease maintenance costs.
Creating rational strategies for upgrading the company's network software whenever a new update is available
Constructing and implementing plans to ensure the company's network continues to operate smoothly in the event of a problem
Staying up to date with new network technology and reporting this information to the executive team each quarter
Working closely with other department Managers to assess the growth needs and maintenance of the company's network
Run cables as needed
Work with our software vendor ensuring servers are fully operating for all locations, troubleshoot and fix any downtime outages
Create all employee network log ins and door access
Monitor employee internet usage
Assist the compliance officer to ensure SRA are performed yearly
In charge of purchasing and installing all equipment and computer set-ups for employees and physicians
Participation in the annual budget process, produce spreadsheets of needed medical and computer equipment
Facilities Assistance Responsibilities
Facility and Alarm system monitoring, alert CEO, CFO and/or Practice Administrator of any alerts
Equipment inventory management
Assist in Price shopping for new equipment
Equipment problem trouble shooting
Equipment installation
Phone and Printer systems management
Job Type: Full-time
Pay: $110,000.00 - $120,000.00 per year
Benefits:
401(k)
Health insurance
Dental insurance
Vision coverage
PTO
Experience level:
2 years
Schedule:
8 hour shift
Education:
Bachelor's (Preferred)
Experience:
Maintenance: 1 year (Preferred)
License/Certification:
Driver's License (Required)
Reliable car (Required)
Ability to Relocate:
Must be willing to work out of our Westbury office and travel to our other NY offices as needed.
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Education:
Bachelor's
License/Certification:
Driver's License (Required)
VMware Certification (Required)
Microsoft Certified: Azure Data Engineer Associate (Required)
Microsoft Office Specialist (Required)
Ability to Relocate:
Westbury, NY: Relocate before starting work (Required)
Work Location: In person
IT Specialist - Tech Ops
Information technology internship job in Fairfield, CT
Evolution the world leading B2B provider for online casinos. is hiring! At Evolution, our talent is live, the players are virtual. Every day, thousands play with real money, from their mobile devices, on one of our 50+ games.
Since 2006, Evolution has been the leading product company of virtual casino games. We've evolved the gaming industry by designing and hosting the most streamed, interactive casino tables and slots in the world.
Our North American talent broadcasts 24/7 from our studios in Atlantic City, New Jersey, Southfield, Michigan, Philadelphia, Pennsylvania, Fairfield, Connecticut and Vancouver, Canada.
Job Description
The IT Specialist is responsible for assembling and maintaining in-house technology equipment and studio assets. This includes installing, configuring, diagnosing, repairing, and upgrading all studio hardware, software and equipment while ensuring its optimal performance. The person will also troubleshoot problem areas in a timely manner and be able to work alone and in a team environment.
Responsibilities
Identifies and delivers required hardware and software service levels according to company policies.
Provides hands-on assistance to the Technical Operations team as needed and relays IT related advice/recommendations.
Provides training to the Technical Operations Team and other relevant personnel as determined by Management.
Become highly familiar with all TechOps related gear, components, procedures, nomenclature, systems, etc. and remain up to date on relevant new technologies and developments.
Installs, configures, tests, maintains, monitors, troubleshoots studio and network hardware, peripheral devices, scanning devices, POE camera equipment, and other products, and associated end user software and networking software products.
Performs on-site analysis, diagnosis, and resolution of hardware/ software problems for a variety of studio and network devices.
Assist in the adaptation and incorporation of A/V hardware into studio environments
Receives and responds to incoming calls, tickets, and/or e-mails regarding hardware problems.
Documents instances of hardware failure, repair, installation, and removal via ticketing system.
Replace colleagues during their vacations, sick leave and other absences. Replacement takes place during the working time, and it is not considered as additional work.
Be aware of and follow regulations (Gaming Regulations, OSHA Compliance, Evolution Policies, Fire Codes, etc.).
Perform other duties, as asked by the Local Technical Operations Manager or Technical Operations IT Manager North America, which are related to this position
Qualifications
1+ years' experience in installing and troubleshooting Microsoft Windows OS, Linux OS, Desktop Hardware with experience in deploying and maintaining servers and network equipment (or relevant combination of similar experience).
6 months experience with POE devices, such as CCTV cameras (desired).
6 months experiencing running and terminating cable, such as Cat6, Cat5, coaxial etc. (desired).
6 months experience working in an Active Directory environment with systems tools such as a Wire Shark, Fluke Meter, Multi-meter and other low voltage based tools (or similar combination).
Effectively communicate in English, both written and oral forms.
Previous experience working in a similar setting preferred.
Must be able to obtain a gaming license.
Willingness and ability to occasionally travel (within North America and abroad).
Ability to work in a deadline-based environment.
Ability to use common hand and power tools.
Ability to lift up to 50lbs.
Additional Information
Benefits:
Competitive Salary
Paid Time Off
Paid Holidays
Medical, Dental & Vision Insurance Plans
Company Paid Life and AD&D Insurance
Commuter Flexible Spending Account (FSA)
Nationwide Employee Discount Program
Full Training & Growth Opportunities
Professional and personal development - for the right person there is opportunity for the role to grow in responsibility
Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 16,000 EVOlutioneers across 30 markets worldwide, working in product innovation, software development, IT solutions, game hosting and business support. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth.
Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel.
Evolution is a Swedish company founded in 2006 and listed on Nasdaq Nordic (EVO).
Evolution USA was established in 2018. More information on Evolution.com.
For more information visit *****************
All your information will be kept confidential according to EEO guidelines.
IT Site Technician
Information technology internship job in Bethel, CT
Resonetics is a global leader in advanced engineering, prototyping, product development, and micro manufacturing, driving innovation in the medical device industry. With rapid expansion across all our locations, we continue to push the boundaries of technology while fostering a dynamic, employee-centered culture. Our commitment to excellence and continuous improvement makes Resonetics an exciting place for professionals passionate about shaping the future of micro-manufacturing and being part of something bigger.
The IT Site Technician role efficiently provides high-quality support to all Resonetics site users and visitors. The Technician is responsible for the secure and effective provisioning, installation, configuration, operation, and maintenance of all site hardware and software while conforming to Resonetics and Managed Service Provider policies and procedures.
Join Resonetics and be part of a team that's redefining medical device manufacturing. If you're passionate about innovation and thrive in a fast-paced environment, we'd love to hear from you.
Responsibilities
Support all site office and production floor workers with hardware, software, network, and security-related activities including:
Technical support for desktops
Support for various Microsoft products, third-party software, and cloud services
Overall system support (e.g. performance issues, outages)
Network support including WAN and LAN connectivity, firewalls, and security
Remote access solution implementation and support including VPN and Remote Desktop Services
Recurring onsite maintenance activities
Perform all activities in accordance with Resonetics and Managed
Ensure all IT software and infrastructure-related issues at the site are addressed, resolved, escalated in a timely manner
Effectively track status and time in ticketing system
Update and maintain technical documentation as required
Troubleshoot and manage escalations from the help desk, project team, and managed services group
Maintain regular communication with site users to ensure awareness of incident progress, upcoming changes, or agreed outages.
Take live support calls for immediate triage
Proactively share technology and/or process-related recommendations with leadership to improve overall service level performance
Immediately escalate any identified security issues to Resonetics management Provide orientation and guidance to users on how to operate new software and computer equipment Other IT-related projects and tasks as assigned
Required Qualifications
3+ years of experience as IT Technician or similar role at a Manufacturing firm
Strong knowledge of Microsoft technologies including Active Directory, Group Policies, Office 365, Exchange, and virtualization technologies
Solid network troubleshooting and problem-solving skills including TCP/IP concepts and LAN/WAN issues
Experience troubleshooting issues related to DHCP & DNS
Experience and familiarity with firewalls, routers, managed switches, wireless controllers and WAPs
Working knowledge of Cisco, SonicWALL, Sophos and Meraki appliances
Familiarity with a broad spectrum of on-premises/Cloud disaster recovery systems
Experience with malware remediation
Experience with AV and AM products including Sophos, ESET, MalwareBytes or others
Knowledge in all supported versions (desktop and server) of
Microsoft Windows Operating System
Excellent oral and written communication skills
Outstanding organizational and time-management skills with ability to switch tasks frequently and successfully manage multiple issues concurrently
Experience with ConnectWise and Kaseya an advantage Good knowledge of security and data privacy principles
Bachelor's Degree in Computer Science, Business Administration, or relevant field
Preferred Qualifications
Mac/iOS Experience is desirable but not required
Physical Demands
This position will be based out of Bethel, CT and support 4 sites: Bethel CT, New Hartford NY, New Boston NH and Menlo CA. Therefore, this role will require occasional travel ~25%.
Compensation
The compensation for this role is competitive and will be based on experience and qualifications. The anticipated range is $27.00/hr - $33.00/hr.
Auto-ApplyInformational Technology Position
Information technology internship job in Fairfield, CT
CLICK HERE TO APPLY Fairfield Public Schools has a wide variety of internal and external web applications that service the staff and community. We are seeking a dedicated professional to oversee the lifecycle of these applications-from maintenance and updates to the creation of custom solutions that support district operations. The ideal candidate will bridge the gap between complex data and user-friendly interfaces, managing critical workflows such as staff timesheet submissions, athletic registrations, and community portals. This role is pivotal in ensuring our digital tools are secure, accessible, and responsive to the evolving needs of the Fairfield community.
Job Purpose Statement: Develops, and maintains custom web applications for the educational district. Ensures applications are accessible, user-friendly, and compliant with ADA and WCAG standards. Collaborates with departments and schools to create solutions that improve workflows, data management, and digital experiences. Manages the full application lifecycle from planning through deployment and maintenance. Integrates data from different systems through integrations from .csv to API.
Supervision Received: Receives general supervision from the Director of Information Technology or designee. Should be able to manage their own schedule based on the priority of projects assigned to them.
Essential Job Functions:
* Develop and maintain applications, databases, web services, and data interfaces Serve as ADA compliance officer for web presence; maintain WCAG standards
* Analyze technology workflows to identify efficiency improvements and integration opportunities
* Manage External DNS Zones, IP reputation, and usage reporting
* Create data sync/export routines for third-party integrations and reporting (Tableau, Crystal Reports, External Vendors)
* Document code, processes, workflows, and configurations
* Support content creation, publishing, and version control for departments and schools
* Perform other duties and special projects as assigned
WORK PERIOD:
* 12 Months/248 days
SALARY INFO & BENEFITS:
* $100,000- $120,000- Commensurate with experience
* Benefits include Medical/Dental, Tuition Reimbursement, National Holidays, Town of Fairfield Discount Beach Pass
Aviation Electronics, Electrical & Computer Systems Technician (AviationElectrician's Mate / Aviation Electronics Technician) - Full Time
Information technology internship job in Bridgeport, CT
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
IT Technician
Information technology internship job in Englewood, NJ
Do you have proven Level 2 and Level 3 IT support experience?
Do you have experience working for an MSP?
Are you a "jack of all trades" and you want to grow your skills and knowledge in IT?
Are you motivated by learning and want to work for a company that will invest in your education and growth?
Do you have outstanding communication skills?
Do you want to join a supportive, dynamic small IT team ?
We are a small IT team handling a variety of issues that may include procedural, software, hardware, and operating system problems for their technologies, desktops, laptops, wireless devices, peripherals, servers, and software. Engineers are expected to have meticulous attention to detail, outstanding problem-solving skills, work comfortably under pressure and deliver on tight deadlines.
In this role, the IT Technician will be responsible for assisting the IT director in completing a variety of projects. You will be exposed to many different technologies. As such, the Help Desk Level 2 will not be expected to know everything but is expected to be resourceful in finding solutions.
Business Software Solutions Development & Automation Internship
Information technology internship job in Westbury, NY
About the Program: The Business Software Solutions Development & Automation Internship is a competitive, hands -on program designed to train and evaluate senior -level candidates for full -time roles within our company. This internship focuses on CRM development, SQL database management, and API integration, providing real -world challenges to help you build essential technical and strategic skills in business software automation. You will collaborate with other candidates and team members to develop and implement robust software solutions that enhance business processes and drive efficiency.
Over the course of 20 weeks, you will work on live projects with mentorship from senior software engineers, receive continuous feedback, and participate in a weekly evaluation process. The top candidates will be selected for full -time positions with a $1,500 starting bonus.
Key Responsibilities:
CRM Development: Customize, configure, and enhance CRM systems to improve business operations and customer management, including building custom modules, workflows, and automations.
SQL Database Management: Work on creating and managing SQL databases for business applications, performing data migrations, and optimizing queries to ensure performance and scalability.
API Management: Develop, manage, and integrate APIs to enable seamless communication between business software, enhancing automation and ensuring efficient data flow across platforms.
Business Process Automation: Identify opportunities to automate and optimize existing business processes using software solutions, reducing manual effort and increasing efficiency.
Collaboration with IT Experts: Collaborate with IT and operations teams to ensure that software solutions are aligned with business goals and integrated smoothly into existing systems.
Requirements
Qualifications:
Pursuing a degree in Computer Science, Information Systems, Software Engineering, or related field.
GPA of 3.3 or higher.
Relevant coursework in Software Development, SQL, Database Management, or API Integration.
Experience in CRM platforms, database management, or automation projects through internships, freelance work, personal projects, or school organizations.
Demonstrated problem -solving skills, attention to detail, and ability to adapt quickly to new tools and technologies.
BenefitsCompensation:
Daily lunch provided + potential $1,000 bonus in extended phase
Opportunity to move into a permanent position in the company after the internship period.