IT Technical Support Technician
Information technology internship job in Atlanta, GA
Job Title
IT Technical Support Technician
Department
Information Technology
Employment Type
Contract
Assignment Dates
January 2, 2026 through May 1, 2026
Four month contract
Job Summary
The IT Technical Support Technician provides high quality technical and customer support for onsite and remote users. This role focuses on Tier II support for corporate laptop environments, office IT infrastructure, and end user technologies while delivering an excellent customer experience across all levels of the organization.
Key Responsibilities
Provide excellent customer service to all internal users
Deliver Tier II technical support for corporate laptop infrastructure supporting both onsite and remote users
Install, maintain, troubleshoot, and upgrade laptop hardware and software
Perform laptop imaging and deployment
Provide remote support using tools such as RDP and AnyDesk
Support Microsoft Windows 11, Outlook, Office 365, and Microsoft Teams
Support office IT infrastructure including workstations, conference rooms, AV equipment, and select network components
Provide onboarding and offboarding support including hardware setup, access provisioning, and equipment recovery
Deliver white glove support to executives, VIPs, and senior leadership
Provide day to day technical support via walk ups, support tickets, email, instant messaging, and phone
Track, follow up, and resolve support requests in a timely manner
Manage and support a ticketing queue including ticket documentation and prioritization
Contribute to knowledge transfer activities and internal knowledge base documentation
Support large meetings, all hands sessions, town halls, and internal events
Assist with internal asset management and inventory tracking
Help process purchase orders and coordinate with procurement and accounting teams for ordering, shipping, and invoicing
Manage and maintain user access accounts and configure hardware as part of onboarding and offboarding workflows
Provide facilities related IT support including building systems, telecom vendors, network infrastructure, internet service providers, and conference room audio visual equipment
Support internal IT initiatives and project based work as assigned
Perform additional duties as needed based on business needs
Minimum Qualifications
• Bachelor's degree in computer science or a related technical field
• Three or more years of IT technical support experience
• Strong proficiency in written and verbal English communication
• Ability to clearly explain technical concepts to both technical and non technical users
Areas of Expertise Required
• Strong understanding of corporate IT infrastructure and end user technology environments
• Experience supporting Windows, mac OS, and Linux operating systems including Ubuntu
• Hands on experience supporting audio visual and conferencing technologies
IT Hardware Installation Technician
Information technology internship job in Marietta, GA
TRC Talent Solutions is currently looking to fill a contract position with a company located in Marietta. This is an ongoing contractual position Monday-Friday 8-5pm. The ideal candidate will have prior hardware installation technician experience installing and configuring desktops, laptops, servers, printers, network devices, etc.
Key Responsibilities:
Hardware Installation: Install, configure, and deploy various IT hardware including desktops, laptops, servers, printers, network devices (routers, switches), and other peripherals.
Troubleshooting: Diagnose hardware issues and perform repairs or replacements as necessary. Troubleshoot connectivity issues and ensure optimal performance of installed hardware.
Maintenance and Upgrades: Conduct routine maintenance tasks such as cleaning, firmware updates, and hardware upgrades to ensure systems are operating at peak performance levels.
Documentation: Maintain accurate records of hardware inventory, installations, repairs, and configurations. Document procedures and technical specifications for reference purposes.
Compliance and Security: Ensure compliance with organizational policies, procedures, and security protocols during installations and maintenance activities. Implement security measures to protect hardware from unauthorized access or damage.
Customer Support: Provide technical support and guidance to end-users regarding hardware issues. Assist with user training on proper usage of hardware devices.
Qualifications:
Proven experience as an IT Hardware Installation Technician or similar role.
Solid understanding of computer hardware systems, components, and peripherals.
Proficiency in hardware installation, configuration, and troubleshooting.
Familiarity with networking concepts and protocols.
Ability to lift and move heavy equipment safely.
Excellent problem-solving skills and attention to detail.
Please no C2C candidates and candidates must live in the Atlanta area.
Desktop Support Consultant
Information technology internship job in Atlanta, GA
Required Skills & Experience
- HS diploma and five years of relevant IT experience OR an equivalent combination of education, training and experience.
-Ability to work in fast-paced environment with minimal supervision.
-Duties of the position may require extended periods of bending, stooping, twisting, reaching and lifting up to forty (40) pounds.
-Must maintain an insurable driving record.
- Proficient with Mac desktop support
- Proficient with JAMF administration
Job Description
Insight Global is in search of a Desktop Support Consultant to support user's computer equipment to ensure equipment functions properly on the enterprise's networks.
- Provides client-side network support and escalates to Tier 3 support as needed.
- Supports departments' equipment issues and utilizes remote connectivity tools for local and long-distance users worldwide.
- Supports customers' provided communications devices (e.g., Samsung, iPhone, etc.) to ensure devices integrate with the enterprise's networks.
- Ensures directory and security protocols are maintained to protect enterprise-wide equipment and information and to prevent unauthorized access and usage.
- Reviews system and management tracking tool tickets (ServiceNow) to confirm ownership and to establish priority for completing ticket work requests.
- Documents work in incident management tracking tool (ServiceNow) and manages service levels to meet or exceed within allowed timeframes.
- Provides recommendations to advise customers on software and hardware purchases and upgrades and to support customer cost-cutting initiatives.
- Manages computer equipment inventory to maintain available stock for emergency replacements and upgrades and to meet certain customer needs.
- Examines and inspects equipment to determine damages and to repair and replace equipment.
- Coordinates removal of end-of-life equipment to ensure proper disposal, recycle and surplus and to update asset inventory records.
- Verifies software licensing agreements to comply with enterprise volume license requirements and limitations.
- Supports enterprise-wide software packages to ensure user functionality.
- Assigns rights as needed to run and deploy software, perform testing and ensure operability.
- Uses systems management tool (i.e., SCCM/MECM, Jamf) to manage the enterprise desktop environment, generate reports, observe functions, image systems and increase efficiencies.
- Assigns permissions using active directories and group policies to ensure proper security levels.
- Manages users and computers and ensures standardized group policies to map printers and network shares.
- Receives notifications of V.I.P. trouble tickets to act on and ensure quick responses and issue resolution.
- Utilizes enterprise and departmental file and print servers to establish printer assignments for users and to permit users to store data securely.
- Ensures systems are encrypted as needed per university policy.
- May support multiple departments on campus as part of a local team or individually as a single primary technician within a designated area/department/building as part of a wide-spread team; must be able to work in a team environment.
- Participates in weekly team meeting and any additional meetings and/or training as assigned
- Performs IT-related responsibilities as required.
Compensation:
$__24__/hr to $__28___/hr.
Exact compensation may vary based on several factors, including skills, experience, and education.
Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
End User Support Technician
Information technology internship job in Alpharetta, GA
As an End User Support Technician with technical experience in providing quality services to the end users which includes the following key roles and responsibilities:
Provide customer facing end-user support that includes
Break-fix support for Laptop, desktop, tablets and associated hardware peripherals
IMAC support including large scale/bulk office moves/re-stack activities (all moves)
Support for Operating System, Windows and MAC, MS Office suite and other business application
Proficient imaging devices using SCCM or Intune
Access related issues with smart card, password and security, application configuration and troubleshooting, and general inquiries
Support for the Mobility devices (IOS/iPhone/IPads)
VIP and home-based office (HBO) user support
Manage the ticket queue in ServiceNow system and ensure they are resolved and closed within the defined service level maintenance
Respond to end-user requests for updates on ticket status and promptly follow up as needed.
Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement)
Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance and upgrades.
Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support
--
Thanks
Prashant Bansal
Raas infotek corporation
262 Chapman road, Suite 105A, Newark, DE-19702
Phone: ************ Ext: 144,
Email: *******************************
Website: raasinfotek.com
IT Support Specialist (Ticket Crusher & Light Projects) - MSP
Information technology internship job in Smyrna, GA
If you're early in your MSP career and want a role that helps you grow then look no further! This is the kind of opportunity that can shape your long-term path.
This growing Managed Services Provider has spent more than a decade scaling its model, retaining loyal clients, and consistently winning new business. They're known for hiring people with aptitude and ambition, laying out a clear career track, and exposing their engineers to as many new technologies, projects, and backend systems as they're ready to take on.
If you value continuous learning, want to escape monotonous support work, and eventually see yourself stepping into leadership or management, this is a great fit.
Role Overview:
As a IT Helpdesk Support Specialist you will be taking support tickets on the service desk about 80% of the time but will also have the opportunity to work on projects and deployments with senior engineers. You'll get hands-on experience across modern MSP tools, client environments, and backend systems - not just ticket triage. Expect real mentorship, strong collaboration, and exposure to projects as part of your development.
Tech You'll Work With:
Microsoft 365 suite
Windows Server & Azure AD
Autotask + N-able (Ticketing & RMM)
Acronis, MailProtector, encrypted email
Firewalls, VLANs, wireless networking
PCmover Professional
Basic A/V and conference room setups
Qualifications:
Experience working for an MSP (at least 1 year required)
Experience troubleshooting networks, working within the M365 suite, supporting Azure Entra ID, and working with Windows OS
Strong end-user support skills & ability to interface with C-level executives
A team-first mindset and strong communication skills
Why This Environment Stands Out:
Clear career tracks and growth plans
Exposure to a wide range of technologies and project work
A collaborative culture that prioritizes mentorship and learning
A small, growing team where your contributions matter
Company Salary & Benefits
$50,000-$60,000
401(k) with match
Medical, dental & vision
Paid time off
Retirement plan
Desktop Support Specialist
Information technology internship job in Atlanta, GA
Job Title: Desktop Support
Contract duration: 12+ months Contract
Need local
We are seeking a Desktop Support Engineer to assist with Windows 11 migration, software installation, basic network troubleshooting, IP phone issues, and hardware break-fix tasks. The ideal candidate will provide technical support and ensure seamless IT operations.
Key Responsibilities:
Support Windows 11 migration and software installations.
Troubleshoot network and IP phone issues.
Handle hardware break-fix and system maintenance.
Provide end-user support and document resolutions.
Required Skills:
Experience in desktop support/helpdesk roles.
Strong knowledge of Windows 10/11, networking, and VoIP troubleshooting.
Hands-on experience with hardware repair.
Excellent communication and problem-solving skills.
Desktop Support Technician
Information technology internship job in Atlanta, GA
Desktop Support Technician, Onsite
Time is split between Duluth, GA office and the Atlanta, GA office (3 days in Atlanta, 2 days in Duluth)
A Desktop Support Technician that possesses a strong customer service orientation, sound technical skills, integrity, and a passion for excellence. The right candidate will be extremely detail-oriented, able to multitask in a demanding environment, and possess exceptional communication and organizational skills. The right candidate will have a "do whatever it takes'' attitude and possess great pride in their work
JOB DUTIES AND RESPONSIBILITIES:
Provide hardware and software support - In an efficient and professional manner assist user issues
Customer Service - Assist users in a prompt and courteous manner
Special Projects - Various tasks and other non-technical responsibilities will be required
QUALIFICATIONS:
Experience in a corporate helpdesk and/or desktop support environment is preferred
Consider themselves as tech-savvy and willing to learn new ideas
Must understand and communicate technical concepts and provide clear technical instructions in simple terms
Excellent customer service skills to work effectively with clients
Understanding of Windows 10 Operating System
Understanding of Mac OS is a plus
Ability to work well with other people in a team-oriented environment
Ability to professionally handle conflicts
Must be professional, self-motivated, resourceful, flexible and work with minimal supervision
Must be able to follow through procedures and protocols as outlines by senior management
We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.
req25-00635
Technical Support Specialist
Information technology internship job in Sandy Springs, GA
Our client, a premier Atlanta-based organization in the education sector, is actively looking for a Technical Support Specialist to join their team in Sandy Springs, GA!
This role is onsite so local candidates are required.
***This is a 6 month initial contract with potential for long-term extension or conversion based on performance***
In this role, you will provide on-site end-user computing support in a school environment including: investigating, troubleshooting, and resolving hardware, software, network, and instructional technology incidents. This will primarily entail providing Tier II level support!
Responsibilities
Provide assistance to schools in troubleshooting IT technology in several learning locations, media centers, admin facilities, and support offices
Manage service requests through the ticketing system, meeting Service Level Agreements (SLAs) including response time and resolution time
Set up new devices, workstations, print stations, and assignments to default printers
Communicate bi-directionally regarding status of IT incidents and planned IT initiatives (such as online testing) to the service desk, technical support coordinators and schools through the incident tracking software
Assist with general maintenance to keep network running smothly and with on-site network-related repair requests with service desk personnel
Maintain data catalogue of inventory and performs record keeping functions of hardware locations, assignments, quantities, types and required repairs-including start-up and end-of-year processes
Document LAN wiring diagrams including: wiring closet identification, wiring closet equipment configuration, and wiring drop identification
Required Skills & Experience
5+ years of experience providing end-user support in an enterprise level organization in a Windows 10 and/or Mac environment (with exposure to WAN/LAN)
A+ Certification is required
Microsoft Certification (MCP, MCSE) or any desktop support certifications is a plus
Understanding or and experience working with technology hardware, including desktop computers, laptops, tablets, smart phones, printers, projectors, smart boards, scanners, and digital cameras
Experience using SCCM to create collections and push software and experience supporting MS Teams
Familiarity with IT support tools such as Active Directory, Remedy, or LANdesk
Knowledge of 1 or more operations systems (Microsoft, Mac, or Linux)
Technical Support Representative
Information technology internship job in Marietta, GA
🚀 We're Hiring - Tier 1 Technical Support Representative (IT / Telecom Industry)
📍 Marietta, GA
💰 Salary: $45K - $65K
Are you passionate about helping users, solving technical issues, and growing in the IT support world?
We are hiring for a Tier 1 Technical Support role with a leading organization in the IT/Telecom services industry.
✨ What You'll Do:
🔹 Be the first point of contact for customer inquiries via phone, chat, and email
🔹 Troubleshoot basic software, hardware, and networking issues
🔹 Log support tickets in Zoho (training provided)
🔹 Escalate complex cases to Tier 2 teams as needed
🔹 Maintain empathy, patience, and professionalism throughout customer interactions
📌 Requirements:
✔️ Associate degree in IT or similar experience (3+ years preferred)
✔️ Experience with Mikrotik routers or Cisco switches is an advantage
✔️ Exposure to Wi-Fi controller solutions such as Ruckus, Omada, Unifi, Meraki, Mist, or Cisco
✔️ Strong communication skills and willingness to learn
⭐ Why Join?
✨ Paid training and continuous learning opportunities
✨ Health, vision, dental, life insurance, PTO & retirement plan
✨ Advancement opportunities within the company
✨ Supportive team culture
✨ Some shifts include remote weekend work options
If you're looking for stability, growth, and a supportive environment - this could be the right fit!
📩 Interested?
Apply by sending your resume via DM or email me at ******************** (or reply here).
Geographic Information Systems Analyst
Information technology internship job in Atlanta, GA
GIS Analyst III
Start: January 12, 2026
End: December 31, 2027
Schedule: Full-time, Onsite
A senior-level GIS Analyst III is needed to lead high-impact geospatial initiatives and elevate enterprise-wide GIS capabilities. This role will drive advanced GIS methodologies, enhance data accuracy, and support strategic decision-making across the organization. The ideal candidate brings deep technical expertise, leadership experience, and the ability to collaborate with stakeholders at all levels.
Key Responsibilities
Lead and deliver complex GIS initiatives, ensuring the effective use of geospatial data for business operations and strategic planning.
Develop and implement advanced GIS tools, workflows, and analytical methods.
Engage directly with senior business and technical stakeholders to define project requirements and present technical recommendations.
Serve as a subject matter expert for GIS best practices, standards, and enterprise data governance.
Mentor and provide technical guidance to other GIS team members.
Collaborate with external vendors, partners, and consultants on specialized projects.
Ensure GIS strategies and solutions align with organizational objectives.
Required Qualifications
5+ years of experience in GIS or a closely related field.
Master's degree in Geographic Information Systems or a related discipline.
Expert-level proficiency with leading GIS software platforms (e.g., ESRI products).
Proven experience leading high-visibility GIS initiatives.
Strong communication and stakeholder engagement skills.
Deployment Technician
Information technology internship job in Alpharetta, GA
Full time under W2
Onsite Role
Pay Rate: $19 - $20.50 an hr
Schedule: Mondays - Fridays, 8AM to 5PM
Technical work as Windows 11 installation technician for
- New PC setup (Windows 11, M365, MS MFA, Data Transfer, additional software installation)
- Recovery of returned PCs (cleaning, minor repairs, asset management)
- Inventory management of returned PCs and newly ordered PCs
- Facilitation of PC repairs of returned PCs where needed and in alignment with PC Lifecycle Service guidelines (warranty repairs via HP)
- End of life processing of PCs at the end of lease / lifecycle in alignment with PC Lifecycle Service guidelines (return of hardware to HP)
- User interaction during PC setup / redeployment / retirement
IT Functional Analyst - D365 Sales & Service
Information technology internship job in Smyrna, GA
Who We Are:
From Georgia. For Georgia. Since 1914 Yancey Bros. Co. has proudly served as the authorized Caterpillar equipment dealer for Georgia, providing our customers with the highest quality sales, parts and service. From Caterpillar heavy and compact construction equipment to on-highway trucks, we remain committed to learning more about our customers, offering equipment and support to keep up with their changing needs. This all starts with our greatest asset…our employees.
What You Will Be Doing:
As a member of IT, you will work closely with the teams of business liaisons, business analysts, and other IT staff as needed for requirements gathering, understanding business priorities, and executing given tasks. This role is pivotal in bridging the gap between business needs and technology solutions, ensuring sales and service processes are optimized and aligned with best practices, and supporting the company's Microsoft Dynamics 365 implementation journey. The individual must work effectively with others and have a team-first attitude.
Primary Responsibilities:
Collaborate with stakeholders across sales and service teams, procurement, operations, and IT to elicit, analyze, and document business requirements.
Map current processes, identify gaps, and recommend improvements leveraging Dynamics 365 capabilities.
Translate business requirements into functional specifications.
Work closely with technical teams to design, configure, and test Dynamics 365 solutions that meet business objectives.
Participate in the end-to-end implementation lifecycle of sales and service projects, including system configuration, data migration, user acceptance testing, and go-live activities.
Develop user documentation and deliver training sessions to ensure smooth adoption of new processes and systems.
Act as a liaison between business users and IT, facilitating clear communication and managing expectations throughout the project lifecycle.
Monitor post-implementation performance, gather feedback, and propose enhancements to maximize the value of Dynamics 365 investments in the sales and service space.
Experience with other Dynamics 365 and Azure-related platforms and products, such as Power BI and PowerApps.
Additional Responsibilities:
Participate in required safety program, and work in a safe manner.
Additional duties as assigned by manager.
Who We Are Looking For:
To be successful in this position you must be highly organized, have proven experience as a Functional Analyst or Business Analyst, and a strong understanding of finance practices and processes. You should be familiar with Dynamics 365 Finance, Supply Chain, and/or Customer Engagement modules, and hands-on involvement in implementation is heavily preferred. The ability to both take direction and work with minimal supervision is required for this position as well.
Education/Experience:
Bachelor's degree in Business Administration, Information Systems, or a related field
Required Qualifications/Skills:
Must be highly organized with the ability to set priorities and be a team player with a team-first attitude
Proven experience as a Functional Analyst or Business Analyst in sales and service, customer-centric areas or ERP projects
Strong understanding of sales and service practices and processes
Familiarity or experience with Dynamics 365 Finance and/or Customer Engagement modules is preferred
Hands-on involvement in full-cycle Microsoft Dynamics 365 implementation (particularly Customer Engagement, Customer Insights, Supply Chain, Finance, or related modules) is also preferred
Familiarity with Microsoft Dynamics 365 platform
Proficiency in process mapping, requirements documentation, and solution design
Experience with data analysis and reporting tools is a plus
Proven abilities to take initiative and be innovative
Proactive in learning and highly self-motivated
Demonstrates commitment to customer satisfaction and ability to work in a collaborative team environment
Excellent organizational and project management abilities
Exceptional interpersonal, verbal, and written communication skills along with strong analytical skills required
Must be able to comprehend, speak and write the English language
Values:
At Yancey Bros. Co, we are always looking to add people to our team who share our core values:
Safety: We value the lives and health of our team and customers above all else.
Integrity: We are ethical and trustworthy, demonstrate respect for others, and communicate truthfully and promptly.
Teamwork: We work as one across our organization for the benefit of our customers.
Excellence: We strive to be the best, continuously improving our customers' experience and the solutions we provide.
Sense of Urgency: We respond quickly to customer needs and hold ourselves accountable for results.
Ideal candidates will demonstrate the following values:
Acting in a safe manner
Exhibiting honesty and integrity
Acting in a fair and ethical manner
Team mentality
Delivering quality results
Embraces change / improvement
Exhibiting superior customer service skills
Exhibiting pride and ownership
Working with a sense of urgency
Exhibiting a winning attitude
What We Offer:
Yancey Bros Co offers a full benefits package that includes aggressive compensation levels, technician tool allowances, full medical, vision and dental coverage, employee wellness programs, paid vacations and more.
Competitive Pay Structure
Competitive Pay
Individual Bonus Opportunities Available
Technician Tool Allowance
401k Plan Strong Company Match
Employee Profit Sharing
Financial Wellness Coaching
Employee Wellness Program
Medical, Vision, Dental Insurance
Prescription Drug Coverage
Flexible Spending Accounts
Short & Long Term Disability
Group Life Insurance
Personal Time Off
Paid Holidays
Paid Sick Leave
Career Development
Tuition Reimbursement
Ongoing Training
Advancement Opportunities
Technical Support Representative
Information technology internship job in Atlanta, GA
Are you looking to grow your career in customer service, tech support, or both? This role is a great fit for individuals wanting to strengthen their communication skills while gaining exposure to front-line troubleshooting and mobile device support.
This is not a highly technical IT role, but it offers a strong foundation for anyone interested in developing customer service expertise, call center experience, and entry-level support skills with iOS/Android devices.
About the Role
You will serve as the first point of contact for wireless customers needing assistance with device setup, SIM activation, service interruptions, and general account questions. This is a customer-facing, phone-based support role in a high-volume environment.
All new hires begin together in a 3-4 week class-based training program, starting January 5th. The organization onboards in groups, providing structured and collaborative learning from day one.
This position is 100% onsite, Monday-Friday, in the Cumberland area.
Key Responsibilities
Serve as the initial support contact for customers experiencing issues with device setup, SIM activation, call/text/data problems, and general service questions.
Follow scripted workflows and troubleshooting guides to resolve common wireless service issues.
Walk customers through steps such as resetting network settings, completing APN updates, reinserting SIMs, rebooting devices, and verifying account details.
Provide technical support for backend provisioning errors, network outages, number porting issues, or complex device failures when required.
Answer basic account-related questions including plan information, device compatibility checks (IMEI/ESN), and feature availability.
Document all customer interactions in the CRM/ticketing system with accuracy and clarity.
Communicate patiently, clearly, and professionally-translating technical steps into easy-to-understand instructions.
Follow compliance, quality, and performance standards set by leadership.
Who Thrives in This Role
Individuals looking to grow in customer service, call center environments, or high-volume support
Candidates wanting entry-level exposure to tech troubleshooting but not a deeply technical role
Strong communicators who enjoy helping people solve problems
Those who prefer structured training and clear workflows
Schedule & Training
Start Date: January 5th, 2026 (no flexibility)
Training: 3-4 week classroom-style training cohort
Location: Onsite in the Cumberland area, 5 days per week
Type: Contract-to-Hire
Information Technologist (Full-time)
Information technology internship job in Decatur, GA
The Academy of Scholars, an ever-growing private Christian elementary school in Decatur, Georgia, is seeking a full-time Information Technologist. The successful candidate will maintain the IT objectives and policies at the school level by providing on-site end user computing support, including investigating, troubleshooting, and resolving hardware, software, network, and instructional technology incidents. The candidate will be responsible for driving the school's technology to a new level while at the same time improving and maintaining customer support.
The ideal candidate is a reliable, skilled multi-tasker that can thrive in a fast-paced environment committed to consistently setting expectations and meeting deadlines. This position requires good collaborative skills and the ability to communicate efficiently and effectively with internal customers as well as external customers such as vendors. The position requires that all work be performed correctly, within acceptable time limits and when planned with only general supervision.
*****Proven experience with Windows 10/11, Apple/Mac Devices and ChromeBooks
Duties & Responsibilities
Provides technical support to clients in the form of answering questions, troubleshooting to isolate, and diagnosing and correcting abnormal situations and problems
Ensure all documentation is properly maintained and updated in a timely manner.
Provides timely verbal and written communications with clients, vendors, and staff; as well as maintaining the school website, and assisting with electronic communications such as newsletters.
Monitoring and maintaining network connections to connected devices such as printers, switches, servers, and wireless access points.
Expectations
Excellent analytical and problem-solving skills. Multi-tasking with the ability to adjust to needs which arise while providing quick resolution to problems.
Strong verbal and written communication skills.
Must be customer service and detail oriented.
Qualifications
Minimum of 5 years experience in a closely related position providing technical support, troubleshooting, and escalations for a school environment.
Experience
Proven experience with Windows 10/11, Apple/Mac Devices, Android Tablets and Chromebooks.
Enterprise Management and Administration along with practical knowledge Google MDM Infrastructure including Firewall, Switches, and Apps (Google MDM experience is a Plus)
Proven knowledge of Google for Education, Canvas LMS, Pearson Realize, Freckle, Seesaw and other related cloud-based school software packages is a Plus.
Microsoft Office 365 (Teams is a Plus)
Server Hardware
Knowledge of Centralized Service Tools for Auditing, Helpdesk, and Asset Management
Certification:
Apple or Microsoft Technology and/or CompTIA certification(s) preferred
Google Admin Certification or equivalent experience preferred
Education:
BS degree in Information Technology, Computer Science, Engineering, a relevant field or equivalent experience
Experience:
A minimum of 5-7 years of demonstrated relevant experience include providing end user support in an enterprise level organization, administering a Chromebook, Windows or Mac computing environment, Mobile Device Management, and/or implementation of WAN/LAN environments
Working in academic environment: 2 years (Preferred)
Administering Chromebook: 2 years (Preferred)
Apple/Mac device: 2 years (Preferred)
Google Education: 2 years (Preferred)
Mobile Device Management: 2 years (Preferred)
WordPress: 2 years (Preferred)
Auto-ApplyAdvanced Electronics / Computer Field Technician (Electronics Technician & FireControlman) - Full Time
Information technology internship job in Atlanta, GA
About The Navy's Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navy's advanced missile systems and Aegis radar. These technicians are essential to the ship's Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training - Great Lakes, IL (11 weeks)
FC Strand - Great Lakes, IL (16 weeks)
ET Strand - Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After "A" School, technicians may attend advanced "C" Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
IT Tier Tech 1
Information technology internship job in Sandy Springs, GA
Classic Collision is now hiring an IT Support Technician. The IT Support Technician will be responsible for imaging and reimaging laptops per unique specifications, testing all builds and peripheral equipment and arranging for delivery of equipment in a very fast paced and busy professional services environment. The IT Support Technician will also be responsible for answering, commenting, and replying to open tickets during downtime. Be a part of a rapidly growing company known for exceptional quality and impressive customer service in the collision industry. We offer competitive pay along with a complete benefits package
Responds to user inquiries and diagnoses issues through effective communication.
Manages a streamlined problem-solving process encompassing problem identification, research, isolation, resolution, and follow-up actions.
Addresses intricate technical problems by conducting thorough research and providing effective solutions.
Offers technical support via phone calls, emails, and user requests, ensuring prompt assistance.
Records, monitors, and tracks issues meticulously to ensure timely and effective resolution.
Provides advanced support to end users for PC, server, or mainframe applications and hardware.
Collaborates with network services, software systems engineering, and applications development teams to restore services and identify core issues.
Reproduces user problems to troubleshoot operational challenges successfully.
Proposes system modifications to minimize user-related problems.
Handles equipment returns onsite by conducting cleanup, testing, reimaging, and returning to inventory (Windows PCs).
Performs onsite asset tagging and conducts inventory counts for existing stock (must be able to lift up to 50lbs without assistance).
Contributes to knowledge management by creating articles. After resolving an incident, documents the process as a knowledge management article for future reference, stored in Remedy.
May receive training for Critical Incident Response, Account Management, or Problem Management responsibilities.
Qualifications for IT Tier 2 Support Technician (Hybrid):
Education:
High School Diploma or equivalent.
Some college coursework is a plus.
Experience:
Minimum of 1 year of experience in a helpdesk or IT support role.
Skills and Abilities:
Strong technical expertise in IT support and troubleshooting.
Excellent communication skills, both verbal and written.
Proficient problem-solving abilities.
Detail-oriented with a focus on issue tracking and documentation.
Adept at collaborating with cross-functional teams.
Competence in equipment management.
Ability and willingness to travel as required for on-site support.
These qualifications are essential for success in the IT Tier 1 Support Technician role
Classic Collision welcomes diversity and is an EEO Employer.
Auto-ApplyCUSTOMER INFORMATION OPERATOR
Information technology internship job in Atlanta, GA
POSTED UNTIL A VIABLE POOL OF CANDIDATES HAS BEEN ESTABLISHED*
EDUCATION AND/OR EXPERIENCE
High school diploma or equivalent and two years minimum customer service experience preferably in a call center environment. Strong written, grammar, spelling and data processing skills are required. Must possess ability to utilize a personal computer and have proficient data entry/keyboarding skills. Must have a knowledge of MARTA service area (metro Atlanta), to include familiarity with names of city streets, location of hospitals, schools and universities, governmental agencies (city, state, and federal), and major businesses. Bilingual language skills preferred, and some positions may require bilingual skills, (English and Spanish), in order to meet bilingual staffing needs. Skills evaluations may be administered.
ESSENTIAL DUTIES AND RESPONSIBILITIES
1.) Answers telephone calls utilizing a computerized software application - Trapeze Info Agent, provides MARTA customers with accurate route, trip and schedule information and assist MARTA riders in getting from one point to another bus and rail.
2.) Provides other customer services or directs customers to other sources and departments for requested information.
3.) Provides driving instructions from major highways/interstates to MARTA rail stations.
4.) Provides MARTA customers with telephone numbers for connecting services to Clayton, Cobb and Gwinnett counties.
5.) Receives and refers customer inquiries, commendations, and complaints to the Customer Service Center, BreezeCard inquiries to the Breeze Card Service call center and paratransit inquiries to the Paratransit Reservations call center.
6.) Provides information on special MARTA bus service; parking lot locations, fees, and general information about the MARTA system.
7.) Completes schedule and information requests for MARTA literature and printed schedules and conducts specialized surveys.
8.) Performs other duties as assigned.
SPECIAL REQUIREMENTS
Must be able to work weekends, holidays and evening hours as needed.
The entry level position is a part-time position. Full time positions will be filled from the ranks of part-time employees when full time vacancies occur. The employee selected for part-time positions must be willing to work weekends and holidays. Must be able to read and understand maps, atlases and route schedules. Training includes both field assignments (riding designated buses and touring every rail station) and working directly with an experienced operator and supervisor for 30-days. Employees must meet experience and skill level requirement in order to be eligible for full-time positions.
Bilingual language skills preferred and some positions may require bilingual skills, (English and Spanish), in order to meet bilingual staffing needs. Skills evaluations may be administered.
Must be able to work weekends, holidays and evening hours as needed.
INTERVIEW SELECTION PROCESS: The selection process may include one or more components to demonstrate applicants' knowledge, skills, and abilities in job related areas. These may include exercises such as practical demonstrations, written communications, oral interviews and/or competency assessments.
AMERICANS WITH DISABILITIES ACT
If you are a qualified individual with a disability, you have the right to request that MARTA make reasonable accommodations in order to help you accomplish your work, which must still be performed in all its essential functions.
MARTA is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
Classification: Non-Exempt
Number of Openings: 1
Salary Range: $17.91
Salary Grade: UR
Auto-ApplySoftware Developer Intern
Information technology internship job in Alpharetta, GA
Jackson and Coker is a top healthcare staffing firm with nationwide reach, specializing in locum tenens (temporary staffing), locums-to-permanent and telehealth staffing. We work with healthcare organizations big and small to find the right physicians and advanced practitioners to provide quality patient care.
This is a dynamic internship opportunity within the rapidly growing healthcare industry. You will have the opportunity to be a part of an organization that passionately believes that its associates are the company's most important asset and the key to long-term success.
The Internship starts in May 2026 and goes through July 2026. Each Intern will receive in-depth training and have responsibilities that mirror what full-time associates do at Jackson and Coker to help gain direct experience for their future career endeavors. This is a chance to make an impact and transform lives in communities near and far.
The Software Developer Intern will enhance application quality and user experience by assisting in troubleshooting, debugging, and coding efforts aligned with project requirements while collaborating closely with the product and technology team.
Additional Details:
* Assists in troubleshooting and debugging, contributing to the overall improvement of the application's quality, performance and user experience.
* Supports coding and configuration to meet project needs using the best product development practices and procedures.
* Learns from and collaborates with those on product and technologies team.
* Support daily tasks while working closely with a software development mentor for guidance.
* Offer support to the software development team to help ensure project delivery and collaboration.
Here's Why The Atlanta Journal-Constitution Ranks Jackson and Coker A Top 10 Mid-Sized Workplace:
Career longevity
Jackson and Coker is a nationally known and highly respected, industry-leading organization known for quality and service with a strong national and local presence. You will be working in an industry that will withstand the test of time in a prestigious field.
Training
In-depth orientation and ongoing training will prepare you to succeed in this key role.
State-of-the-art facilities
Our beautiful corporate headquarters is equipped with a gym including exercise classes and a personal training staff, full-length pool and locker rooms with a sauna and steam room; several onsite restaurants at 25% off for associates; Starbucks; miniature golf course and game room; nail salon; dry cleaning and car wash services. Associates enjoy the convenience of our onsite health clinic where they as well as their families can be seen by a Physician or a Nurse Practitioner at no cost and receive free prescriptions. Our childcare and virtual learning support is a huge bonus to our associates with growing families. All associates are eligible for an array of benefits including medical, dental, vision, disability and life insurance to name a few. We also have a company sponsored 401K plan with company matching funds.
Culture
Associate-led philanthropic committees support the causes important to our associates. Associate Networking Groups including the People of Color, Women's and PRIDE Networks. We are a mission-focused company that celebrates diversity and is committed to creating an inclusive environment for all of our associates.
Requirements:
* Proficient in Outlook and Microsoft Office.
* Previous software development internship experience or exposure to discipline preferred.
* C# preferred.
* JavaScript knowledge or experience in Web development(HTML/CSS)
* Relational Database.
* Pursuing Bachelor's Degree in Computer Science or related field preferred.
* Junior or Senior year preferred.
* Excellent customer service and organizational skills.
* Must be able to work under pressure and sustain a fast-paced work environment.
* Building trust and respect with partners by consistently exceeding quality expectations.
* Ability to multitask and have a strong sense of urgency and time management skills.
* Work independently and collaboratively as a team player.
* Able to shift focus and direction quickly.
* Clearly communicate issues to management.
* Strong verbal and written communication skills.
* Professional presence.
Disclosures
Smoking/vaping and the use of tobacco products are prohibited on all Company premises, including indoor and outdoor areas, parking lots, and Company-owned vehicles.
As part of our employment process, candidates who receive a conditional offer may be required to undergo pre-employment drug testing.
We are an Equal Opportunity Employer and do not discriminate based on race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under the law.
Auto-ApplySoftware Development Intern (Summer 2026)
Information technology internship job in Suwanee, GA
Job DescriptionSalary:
Mujin is the future of industrial robotic systems in production and distribution environments. Our technology gives robots perception and awareness, enabling them to take on more advanced tasks. We aim to revolutionize the use of robotics within industry to free human resources from labor-intensive tasks to focus on more intellectual challenges.
As a Software Development Intern, you will work hand in hand with senior-level software engineers and contribute to real, day-to-day initiatives. coding, testing, and debugging software applications, participating in meetings, and contributing to the development of features. You may work on side projects to improve existing processes or develop new functionalities.
Position Description:
Assisting in the development of real-time planners, both for multi-agent motion planning in Mujins Autonomous Fleet Management product or for higher-level task planning and scheduling in Mujin's Warehouse Execution System
Collaborating with development teams on various projects
Designing and implementing features and evaluation metrics per requirements
Writing unit and integration tests
Assist with formulating plans that outline the steps required to develop programs, and submit plans to users for approval
Participates in Analyzing, reviewing, and altering programs to increase operating efficiency or adapt to new requirements
Runs simulations and thoroughly analyze results and metrics
Contributes to real projects: Engages in real-world projects to gain practical skills and knowledge in software development.
Participates in agile development processes: Collaborates with cross-functional teams to design, develop, test, and implement software features.
Learn best practices: Gain insights into software development practices and contribute to the development of features and functionalities.
Collaborate with team members: Works alongside developers and other team members to ensure high-quality software solutions.
Position Requirements:
Desired majors include Computer Science, Software Engineering, Computer Engineering or other relevant software development majors
Undergraduate Junior level or above
3.0 or higher GPA
Computer skills required, including C++ and Python
Physical Demands/ Work Environment:
Travel Requirement: Generally less than 10%
Prolonged periods of sitting at a desk and working on a computer
Willingness to work in a warehouse setting
Compensation:
The expected hourly pay for this position will vary based upon student level. Compensation decisions are dependent upon college-level experience.
This Position Description is intended to describe the essential job functions, the general supplemental functions and the essential requirements for the performance of this job. It is not to be construed as an exhaustive statement of all supplemental duties, responsibilities, or non-essential requirements.
Mujin is proud to be an Equal Employment Opportunity employer.
Help Desk Technician Level 1.5 (MSP)
Information technology internship job in Alpharetta, GA
We are a growing Managed Service Provider supporting small and mid sized businesses with day to day IT support across desktops, servers, Microsoft 365, and networking. We are looking for a Help Desk Technician Level 1.5 with MSP experience who can take ownership of tickets beyond password resets, handle more involved troubleshooting, and deliver a calm, confident client experience.
This role is ideal for someone who is strong on end user support, comfortable digging into Microsoft 365 and basic server tasks, and can work independently while knowing when to escalate.
What You Will Do
• Handle inbound support requests and own tickets through resolution, escalating only when appropriate
• Troubleshoot Windows 10 and 11 issues including performance, profile, printing, and application problems
• Support Microsoft 365 Apps, Outlook, Teams, OneDrive, and common collaboration issues
• Administer Microsoft 365 users, groups, shared mailboxes, and distribution lists
• Perform basic Active Directory tasks including user management, group membership, and permissions
• Support Windows Server fundamentals including patching, basic troubleshooting, and service checks
• Support Windows Remote Desktop Services fundamentals and user access issues
• Troubleshoot networking issues at the endpoint and LAN level including IP addressing, DNS, DHCP, switching basics, and wireless connectivity
• Monitor client systems through RMM, respond to alerts, and complete routine maintenance
• Image, deploy, and support Intel based laptops and desktops including hardware upgrades and replacements
• Document work clearly and communicate in a client friendly way
What You Bring
• 2 plus years of hands on IT support experience, MSP experience REQUIRED
• Strong Windows 10 and 11 support experience plus Microsoft 365 Apps and Office 2019 and 2021
• Microsoft 365 support experience beyond basic resets, including mailbox and Teams troubleshooting
• Email fundamentals including POP3, SMTP, IMAP, and Microsoft 365
• Active Directory fundamentals with confidence managing users, groups, and permissions
• Comfortable with basic Windows Server and Remote Desktop Services support
• Solid networking fundamentals including DNS, DHCP, IP addressing, switching basics, and wireless
• Strong phone and remote support skills with excellent customer service
• Reliable, self managed, and consistent follow through
Pay and Benefits
• Hybrid WFH schedule
• $55,000 to $65,000 per year
• Medical, dental, and vision insurance
• Life insurance
• 401k matching
• Paid time off