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On-Site IT/OT Support Technician
Wright Technical Services
Information technology internship job in Brewster, NY
Title: IT Service Desk Technician II
Job Type: 6-Month Contract-to-Hire
Environment: Materials Manufacturing Facility, No Metals (jewelry, phones, clothing)
Eligibility: No C2C. US Citizenship is required due to Federal Government guidelines.
Job Description
Wright Technical Services is proud to represent a highly respected Global Materials Manufacturer.
We are seeking an IT Service Desk Technician (Level 2) to provide IT and Operational Technology (OT) support to non-technical end users in a fast-paced manufacturing or industrial environment. This role delivers both onsite and remote support, handling device setup, troubleshooting, maintenance, and upgrades across diverse hardware and software platforms.
The technician will resolve incidents, fulfill service requests, and support users with a strong focus on customer service, efficiency, and adherence to IT security policies. The role also provides hands-on support to the infrastructure team, assisting with deployment and maintenance of network equipment, servers, printers, and cabling across factory and enterprise environments. Success requires strong communication, collaboration with IT, Maintenance, and Engineering teams, and a commitment to system reliability and uptime.
This is a 100% onsite position
.
Qualifications
US Citizenship is required due to Federal Government guidelines
Bachelor's degree in Computer Science, InformationTechnology, or a related field, or equivalent industry experience
Minimum of 5 years of experience in IT operations, infrastructure, or related environments
Hands-on experience with Windows Server, Azure cloud services, virtualization (Azure HCI, Hyper-V), backup, disaster recovery, and basic networking
Experience supporting Operational Technology (OT) systems and IoT devices in industrial or manufacturing environments
Strong problem-solving and analytical skills, able to work under pressure
Proven project management and leadership experience, including leading cross-functional teams
Clear communication and strong interpersonal skills for collaborating with technical and non-technical stakeholders
Highly Preferred Experience
Solid understanding of industrial automation and control systems
Familiarity with SCADA systems (e.g., Wonderware, IBA, GE iFIX) and MES platforms (e.g., AVEVA)
Understanding of IoT connectivity and data management concepts
Knowledge of cybersecurity principles in industrial environments, including risk assessment and mitigation
Relevant certifications (e.g., Microsoft, Cisco, CompTIA)
Key Responsibilities
Provide hands-on and remote troubleshooting for a wide range of systems, including servers, PCs, cameras, and network devices.
Respond to escalated Service Desk tickets, ensuring timely resolution and communication with end users.
Install, configure, and troubleshoot hardware and software on desktops, laptops, servers, and other IT equipment.
Image PCs, install software, and set up peripheral devices to meet company standards.
Maintain detailed and up-to-date documentation within the ticketing system, including current status, troubleshooting steps, and resolutions.
Complete a minimum of five service tickets per day, maintaining a high level of accuracy and professionalism.
Deliver exceptional customer service by assisting end users with technical issues in a clear, courteous, and professional manner.
Build positive relationships with employees and team members to understand needs and provide effective IT solutions.
Support the implementation, maintenance, and troubleshooting of computer hardware and software as directed by the Infrastructure Team.
Partner with Level 3 IT teams for network and infrastructure support, including remote troubleshooting and incident resolution.
Assist in maintaining local IT assets and ensure they are compliant with security and operational standards.
Collaborate with IT Level 3 and Engineering teams to support OT systems and ensure the reliable integration of OT and IT networks.
Assist in the deployment, configuration, maintenance, and troubleshooting of OT systems including SCADA, PLCs, DCS, HMIs, and related industrial control equipment.
Provide backup support for first-line OT issues, helping maintain uptime and continuity of operations.
Contribute to cybersecurity efforts
Eligibility: All applications current authorized to live and work in the United States on a Permanent basis are welcome to apply. Must be currently residing in the US. Sponsorship is not available for this position.
Wright Technical Services and our client are Equal Opportunity Employers. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
$40k-68k yearly est. 1d ago
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Imaging & Deployment Technician (Hartford))
Teksystems 4.4
Information technology internship job in Hartford, CT
*Healthcare IT Imaging & Deployment Technician* Join a highimpact healthcare technology rollout supporting the deployment of advanced diagnostic workstations for radiologists. This is a handson role for experienced IT professionals who excel in clinical environments and want their work to directly improve patient care.
*What You'll Do*
* Image, configure, and deploy Windowsbased radiology workstations
* Install clinical applications, calibrate diagnostic monitors, and set up peripherals
* Conduct onsite readiness checks (network, power, ergonomics) prior to installation
* Troubleshoot hardware, software, and connectivity issues during deployment
* Document workstation builds, asset details, and deployment progress
* Collaborate with radiologists, IT teams, and clinical staff to ensure seamless workflow integration
* Ensure all systems meet performance, quality, and security standards
*What You Bring*
* *5-7 years of congruent experience* in desktop support, imaging, deployment, or healthcare IT
* Strong knowledge of Windows imaging and deployment tools (SCCM or similar)
* Solid hardware, workstation, and peripheral troubleshooting skills
* Professionalism and confidence in clinical or hospital environments
* Excellent customer service, communication, and enduser support abilities
*Why This Role Stands Out* You'll be part of a highvisibility initiative modernizing radiology across a large health system. Success in this position can open doors to longterm opportunities and career growth within healthcare IT.
*Job Type & Location*This is a Contract position based out of Hartford, CT.
*Pay and Benefits*The pay range for this position is $33.00 - $33.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Hartford,CT.
*Application Deadline*This position is anticipated to close on Jan 22, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$33-33 hourly 6d ago
IT Support Specialist I
Burt Process Equipment, Inc. 3.5
Information technology internship job in Hamden, CT
For description, visit PDF: *********** amazonaws. com/zcom-media/sites/a0i0L00000VJ0SJQA1/media/mediamanager/IT_Support_Specialist_I_Job_Description_2025.
pdf
$45k-56k yearly est. 15d ago
Computer Field Tech Position- Farmington CT
BC Tech Pro 4.2
Information technology internship job in Farmington, CT
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 60d+ ago
Technical Support Analyst
Limra and Loma 3.7
Information technology internship job in Windsor, CT
JOB TITLE About Us: Recognized as the trusted source for industry knowledge, LIMRA AND LOMA provides research, training, development, and networking solutions to financial services companies. In a rapidly changing marketplace, companies rely on us for our industry insight, practical solutions, and unwavering commitment to their success.
Why Join Us: Leading life insurance and financial services organizations around the world rely on our membership to make bottom-line decisions with greater confidence. They turn to us for:
Research: Catalysts for new ideas, industry benchmarking, and strategic planning.
Learning & Development: Programs to assess, train, and increase productivity, and develop future corporate leaders.
Networking: Connections with industry leaders and peers through study groups, committees, and conferences.
Technical Support Analyst
Description
The Technical Support Analyst position supports LIMRA and LOMA's entire user community across all locations with current and future technology. Successful candidates will possess effective analysis, problem resolution, and configuration skills, as well as strong interpersonal and communication skills. Candidates must be able to work semi-independently as well as work effectively on teams and demonstrate an energetic customer orientation and customer focus.
LIMRA and LOMA processes sensitive information on behalf of its members leading to a key responsibility of this position: Maintaining the protection of our computing environment. The ongoing adherence to policies and procedure represents an essential duty for the incumbent.
Responsibilities of the position include
‘The What'
Contribute to effectively managing the protection of LIMRA and LOMA's computing environment by adhering to documented standards and procedures.
Work with the Infrastructure team and others to align with and understand LIMRA and LOMA's overall technology vision and environment.
Support LL LIMRA and LOMA's entire user community (all levels of staff) across all LIMRA and LOMA office locations, as well as remote/home locations. Ensure user needs are met in a timeframe dictated by the customer.
Create a high level of user satisfaction by demonstrating accurate and timely follow-up, strong technical expertise, and effective customer communication.
Provide simple to moderately complex technical user support and one-on-one training to technology users.
Install, set-up, configure, maintain, and troubleshoot desktop PCs, laptops, mobile devices, printers, related software, and peripherals, as directed by others.
Perform routine bench and field repairs at defined frequencies or as needed.
Document, maintain, upgrade, or replace hardware and software and order/receive replacements parts, as directed by others.
Adhere to naming standards and labeling of all assets.
Contribute to team efforts to evaluate and recommend PC solutions within and according to LIMRA and LOMA environment guidelines.
Monitor and keep pace with new systems technology and participate in developing plans for future system requirements.
Collaborate with other IT personnel/teams for escalation, knowledge transfer, and joint tasks; and to establish/complete standards, procedures, and projects.
Contribute to continuous improvement efforts by seeking solutions to improve LIMRA and LOMA's associates' experience, to reduce the costs of ongoing support, and to strike a balance between a high level of security and giving our staff the flexibility to work effectively
‘The How'
Adhere to and support LIMRA and LOMA policies and procedures.
Demonstrate superior customer orientation and customer focus.
Work effectively on a semi-independent basis (given direction by others) or as a team player - whichever role is required for various situations.
Complete individual work as assigned, on time.
When required, work with associates on a team to implement solutions.
Seek out coaching and learning opportunities and pursue professional self-development.
Contribute to LIMRA and LOMA's enterprise continuous improvement effort
Pursue operational excellence - look to learn from mistakes and successes. Share “lessons learned” with others. Motivate yourself to achieve high standards and continuously improve.
Qualifications
Associate or bachelor's degree preferably in a related technical field preferred or equivalent work experience.
A+ and/or Windows MCP certification is a plus
1-3 years' experience supporting geographically dispersed user communities on the Microsoft product stack, including: Windows 11, Office 365 Applications, and SharePoint online.
1-3 years' experience with virtual meeting technology such as Webex, Teams or Zoom.
1-3 years' experience with/proven understanding of application transport and network infrastructure (SSL/TLS, DNS, DHCP, FTP, HTTP, HTTPS, Microsoft Active Directory and Microsoft Entra) and their relationship to end-user applications.
1-3 years' experience testing and installing Windows based software and peripherals.
1-3 years' experience supporting end users with Windows based technologies.
Experience supporting
Superior customer service skills.
Strong problem solving and analysis skills.
Demonstrated ability to complete tasks within established timelines.
Solid written and verbal communication skills.
User technology training experience a plus.
Experience working in a highly controlled and secure environment with SOC attestation a plus.
Join Us: If you are someone who values collaboration, continuous learning, and making meaningful contributions, we encourage you to apply and explore this opportunity at LIMRA AND LOMA.
LIMRA and LOMA are committed to fostering an inclusive workplace where individuals feel valued and empowered to contribute. We welcome people with unique perspectives and backgrounds, recognizing that a wide range of experiences strengthens our ability to help members navigate with confidence.
We are an Equal Opportunity employer and do not discriminate on the basis of race, ancestry, color, religion, sex, age, marital status, sexual orientation, national origin, medical condition, disability, veteran status, or any other basis protected by law.
This Employer Participates in E-Verify. See the E-Verify notices.
Este Empleador Participa en E-Verify. Ver el E-Verify avisos.
$78k-112k yearly est. 60d+ ago
Tier 2 Technical Support Operations Analyst
ASM Research, An Accenture Federal Services Company
Information technology internship job in Hartford, CT
The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform.
+ Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support.
+ Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2.
+ Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow.
+ Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed.
+ Be available for on-call 24x7x365 ongoing application support.
+ Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period.
+ Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well.
+ System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3.
+ Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs.
+ ServiceNow metrics reporting on ticket acknowledgements, resolution times and
**Minimum Qualifications**
+ Bachelor's Degree in InformationTechnology, Computer Science or a related field or equivalent relevant experience.
+ 4-6 years of experience in informationtechnology, systems administration or other IT related field.
+ Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations.
+ Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired.
**Other Job Specific Skills**
+ Technical problem solving and implementer skills in application coding, infrastructure, or automation.
+ Effective communications (written and spoken).
+ Coordinates and tracks well across AFS and client technical and functional teams.
+ ServiceNow ITSM (desired not required).
+ ITIL (desired not required).
+ Data Analysis / Excel.
+ SQL Server Integration Services (SSIS).
+ T-SQL
+ MSFT SQL Server
+ Azure SQL Databases
+ Database Architecture
+ Extract, Transform and Load (ETL) data
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$87k - $115k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$87k-115k yearly 42d ago
Help Desk Support
Mindlance 4.6
Information technology internship job in Hartford, CT
Handle all manner of PC, laptop and tablet related hardware and operating system configuration as well as Equipment Deployment Project activity including annual refresh project while maintaining daily workload. Depot Staff will image devices, track inventory, ship devices, troubleshoot hardware/software and log files.
Maintain process and communication with Engineering and other supporting departments.
Process disposal requests from campus locations.
Depot staff will be required to participate in after-hours on call support activities as needed and work extended hours to complete project activity or catch up on workload.
Assist with the LOB refresh project of 1000 devices a month.
This will involve imaging, QA, Labeling, Shipping and Updating remedy asset for all equipment shipped for Remedy request throughout the US.
Qualifications
This will be a First Shift Position-
The Depot ISC's will be packing and moving large quantities of equipment and should be able to lift 50 lbs.
Demonstrate working knowledge of workstations, configurations and operating systems (Active Directory, Excel, Word, Access, MS System Center Console Management, MS Deployment Tool).
Demonstrate advanced hardware knowledge.
Demonstrate working knowledge of SCCM Environment and LOB build images.
Problem Solving & Decision Making, Business Knowledge & Partnership, Self -Management, Leadership, Planning & Project Management, Organization and Communication skills are required.
Knowledge of Remedy, and IT Asset Management are desirable.
Additional Information
Thanks & regards
Praveen K. Paila
************
$35k-54k yearly est. 1d ago
Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Information technology internship job in Farmington, CT
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$45k-64k yearly est. 60d+ ago
2026 Intern - IT Data Analyst
Nassau 3.4
Information technology internship job in Hartford, CT
Responsible for collecting, analyzing and interpreting complex data sets to support business enhancements/projects. This role combines data analysis with quality assurance and business analysis responsibilities, ensuring that data-driven solutions meet business requirements and quality standards.
Principal Duties and Responsibilities
Analyze large datasets to identify trends, patterns, and insights that support strategic decision-making.
Ability to create Data Mapping as needed.
Perform data quality checks and root cause analysis for data discrepancies.
Ability to access, query, and interpret data stored in DynamoDB tables.
Ability to read and debug AWS Lambda functions and AWS Glue jobs.
Works with the program manager, project manager, business partner, technical lead, and project team in the development of requirements, test planning, and project planning/resourcing
Develop/write test plans based upon business and technical requirements/specifications and by working closely with the business subject matter experts.
Execute test plans, and interpret/report results
Perform other duties as assigned
Knowledge, Skills, and Abilities
Outstanding writing and oral communication skills, excellent organizational skills, task oriented
Ability to work within a diverse, matrix/team environment including business partners, consultants, and vendors
Ability to work independently, multitask and focus on critical path deliverables
Solid understanding of data sources, data organization and storage
In-depth knowledge of statistical methodologies and data analysis techniques
IT and mathematical skills
Technical Skills
Technology Trends and Directions
Experience with SQL
Defect Management Tools (JIRA)
Project Management Tools (Smartsheet)
AWS (Glue jobs, Lambda functions, dynamo Db), Redshift, SOAP, API.
Compensation
Nassau maintains a holistic compensation philosophy focused on competitive base salaries, performance driven incentives, and unique professional development opportunities. The combination of compensation, benefits, and an entrepreneurial culture along with related experiences is key to recruiting and retaining talent. Our compensation system is designed to reward performance, support development and job growth, and compensate individuals relative to their contribution to our organization. The base pay for this role is: $23/hr.
Visit our Careers page and apply online at ********************
Based in Hartford, Connecticut, Nassau Financial Group is a growth focused and digitally enabled financial services company with a fully integrated platform across insurance and asset management. Nassau was founded in 2015 and has grown to $1.6 billion in total adjusted capital, $25.6 billion in assets under management, and 361,000 policies and contracts as of September 30, 2025.
As part of a young and growing financial services enterprise, our employees are tapping into a new entrepreneurial spirit while they build on a long track record of putting customers first, understanding the evolving income and protection needs, and developing quality products to meet those needs.
Nassau provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
$23 hourly 32d ago
IT Support Specialist
Digital United
Information technology internship job in Farmington, CT
Job Description
We are looking for a highly motivated and customer-oriented individual to join our team as an IT Support Specialist at ZenSource. In this role, you will provide technical support and assistance to end-users, troubleshooting hardware and software issues, and ensuring smooth operation of computer systems and networks. As an IT Support Specialist, you will play a crucial role in maintaining the productivity of our organization by resolving IT-related problems in a timely and efficient manner.
If you are a problem-solver with a passion for technology and exceptional customer service skills, we encourage you to apply.
Joining our team as an IT Support Specialist offers an excellent opportunity to kick-start your IT career in a dynamic and supportive environment. We provide ongoing training and development opportunities to help you grow professionally while contributing to the success of our organization.
Measures:
Average Response Time
Average Resolution Time
Customer Satisfaction Score (CSAT)
Ticket Volume Managed
RESPONSIBILITIES:
Provide first-line technical support to end-users via phone, email, or in person, diagnosing and resolving hardware and software problems in a professional and customer-focused manner.
Escalate complex or unresolved issues to senior IT staff, ensuring that problems are addressed promptly and effectively.
Install, configure, and troubleshoot computer hardware, software applications, printers, and other peripheral devices.
Assist with the set-up and deployment of new workstations, ensuring that they are properly configured and connected to the network.
Maintain and update documentation for IT procedures, troubleshooting steps, and knowledge base articles to facilitate efficient issue resolution and knowledge sharing.
Collaborate with other IT team members to identify and implement process improvements and best practices.
Provide basic training to end-users on the proper use of hardware, software applications, and systems.
Follow InformationTechnology Infrastructure Library (ITIL)-based incident management processes to ensure accurate ticket logging, tracking, and resolution.
Stay up to date with the latest technology trends, industry standards, and best practices in IT support.
What it takes to succeed in this role
QUALIFICATIONS:
Bachelor's degree in informationtechnology, Computer Science, or a related field is preferred. Relevant certifications (such as CompTIA A+, Microsoft Certified Professional, etc.) are a plus.
Strong passion for technology and a desire to develop a career in IT support.
Excellent problem-solving skills with the ability to diagnose and resolve technical issues effectively.
Solid understanding of computer hardware, operating systems (Windows, mac OS), and software applications.
Familiarity with network protocols, TCP/IP, and basic network troubleshooting.
Exceptional customer service and communication skills, both verbal and written, to interact with end-users of varying technical abilities.
Ability to work well under pressure in a fast-paced environment, managing multiple priorities and meeting deadlines.
Proactive attitude, willingness to learn, and ability to adapt to changing technologies and work processes.
Experience with IT service management (ITSM) tools and ticketing systems is desirable.
Key Competencies
Troubleshooting
Network Fundamentals
Collaboration and Continuous Improvement
Security Awareness
The Perks:
The best co-workers you'll ever find
Unlimited PTO
Medical, Dental, Vision, 401k plus match
Annual performance bonus eligibility
Ongoing training opportunities
Planned outings and team events (remote workers included!)
PHYSICAL DEMANDS AND WORK ENVIRONMENT
Prolonged periods of sitting at a desk and working on a computer.
Occasional standing, walking, or lifting of office supplies (up to 10-20 lbs.)
Frequent communication via phone, email, and video conferencing.
Work is performed in a temperature-controlled office environment with standard lighting and noise levels.
Position may require occasional travel to client site
Compensation Range: We offer a competitive salary based on experience and qualifications. The compensation range for this position is $55000 to $65000 annually, with potential for bonuses, stock and additional benefits.
EEO & Accessibility Statement
Primacy is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you require reasonable accommodation during the application or interview process, please contact ADArequests@digitalunited360.com
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$55k-65k yearly 18d ago
IT Software Engineering Intern
Talcott Financial Group, Ltd. 4.6
Information technology internship job in Hartford, CT
Talcott's Summer Internship Program is designed to provide students with a dynamic and rewarding opportunity to deeply immerse themselves in real-life business challenges! As part of this ten-week fast-paced summer program, students work side by side with our industry. Our internship opportunity shall be a weekly hybrid onsite work arrangement in our contemporary Hartford, Connecticut campus on Tuesday, Wednesday and Thursday. Throughout this experience, students will dive into business assignments that shall expand their technical expertise, business knowledge and leadership skills. In addition to hands-on learning, Talcott's internship program offers an extensive calendar of enrichment activities to support a student's personal growth! We sponsor frequent social events where our interns can directly interact with members of our leadership team among many other disciplines.
Talcott is seeking an IT intern to support our InformationTechnology department as a Software Engineering Intern. The ideal candidate will get hands-on experience in Java and SQL technologies in order to develop software solutions. The selected individual will work with our Software Engineers to analyze data, provide project support, and/or potentially develop code for Talcott's Annuity Administration portfolio.
Responsibilities:
Analyze data/requirements and translate into technical specifications
Analyze, design, and possibly develop software programs aligned to the portfolio
Collaborate cross-functionally with software engineers, business users, project managers, and others to bring the planned outcome to closure
Provide recommendations for continuous improvement
Work alongside other engineers on the team to elevate technology and consistently apply best practices
Qualifications:
Student pursuing a Bachelor's Degree in Computer Science, Software Engineering or a related discipline
Solid technical proficiency with an eagerness to learn new technologies such as Python, SQL, React, Power BI or other coding tools
Excellent written and verbal communication skills
Professional and positive attitude
Team oriented with the ability to work well independently
Previous internship experience is preferred but not required
Demonstrated drive for continuous learning and growth
Strong work ethic and the willingness to "do what it takes" to meet business deliverables
Desire to continually improve processes while delivering timely and accurate results
Demonstrated ability to work autonomously while effectively managing conflicting priorities
Compensation:
The salary for this position has a range based on anticipated responsibilities, market benchmarks, and organizational constraints. Talcott Financial Group carefully considers a wide range of compensation factors, including but not limited to prior experience, skills, expertise, location, internal equity, and other considerations permitted by law. The comprehensive remuneration details, inclusive of benefits, will be communicated upon finalization of the employment offer.
$30k-37k yearly est. 11d ago
Informational Technology Position
Connecticut Reap
Information technology internship job in Glastonbury, CT
GLASTONBURY PUBLIC SCHOOLS Glastonbury, Connecticut NOTICE OF VACANCY Coordinator of Multimedia Services (Non-Contract) Full-Time, 12 months, 40 hours per week ANNUAL SALARY: Range $85,375-$92,857 Full Benefits Provides services, support, assistance and in many cases coordinates the multimedia needs across the district for Drama/Musical productions, GHS Pops Concert, HS Graduation and many other events. Coordinates and provides support for internal and external groups using lighting and sound for stage productions, or events afterschool, in the evening or on weekends. Recruits, trains and manages a staff of multimedia student employees. Mentors students in A/V club to learn equipment and support multimedia needs for before/after school events.
QUALIFICATIONS:
Knowledge of managing lighting and sound for musicals, band/orchestra events and drama productions on a stage. Knowledge of programming lighting and sound consoles functions and operations. Knowledge of complex audio and video production devices and equipment. Successful candidate should be detail oriented and able to multitask in a fast- paced environment.
STARTING DATE:
February 2, 2026
APPLICATIONS:
Apply online at ********************* - Posting #2568
See Coordinator of Multimedia Services Job Description posted on Glastonbury Public Schools' website for complete information on job requirements and qualifications.
GLASTONBURY PUBLIC SCHOOLS IS COMMITTED TO INCLUSIVE WORK ENVIRONMENTS.
AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER.
$85.4k-92.9k yearly 31d ago
IT Support Specialist
Twiceasnice Recruiting
Information technology internship job in Hartford, CT
Salary: $70,000 - $80,000 + Bonus + Benefits Benefits: Medical, Dental, Vision, Life, Disability, 401(K) w/match, Holidays, PTO Job Type: Full-Time Typical Hours: Mon -Fri, 8:00 AM - 5:00 PM (Flexible)
IT Support Specialist Description
Our client, a global leader in manufacturing, is seeking an IT Support Specialist to join their team just north of Hartford, Connecticut. In this role, you'll be the first point of contact for help desk support, assisting a close-knit team of 42 employees. You'll also play a hands-on role in configuring and installing new devices and supporting the day-to-day implementation and maintenance of IT infrastructure. Your work will help ensure system integrity, performance, and security across the organization. This is an excellent opportunity for a proactive IT professional looking to grow their career in a collaborative, fast-paced, and international environment.
IT Support Specialist Responsibilities
• Provide first-line support for hardware, software, and network issues
• Maintain and optimize systems and networks
• Manage and resolve support tickets promptly
• Collaborate with international IT teams
• Document processes and provide training as needed
• Monitor network performance, reliability, and security
• Assist with VPNs, firewalls, and data protection measures
• Ensure compliance with licensing and security standards
• Generate reports on performance metrics and project progress
IT Support Specialist Qualifications
• College degree required
• 2+ years of IT support experience required
• Experience in troubleshooting IT systems and networks required
• Strong Windows 10 desktop support skills, including server administration and maintenance required
• Must be willing to work onsite
$43k-74k yearly est. 28d ago
IT Intern
Bigelow Tea 4.5
Information technology internship job in Fairfield, CT
Bigelow Tea is the number one specialty tea company in the United States. We are a family-owned and operated business and a Certified B Corporation. Being a certified B Corp officially recognizes a commitment that has been part of the company's DNA since it was founded 80 years ago. Our purpose has always been about much more than making profits. We are committed to good citizenship, ethical business practices, accountability, transparency, protecting the environment, sustainability and supporting our communities. We pride ourselves in caring about each and every one of our employees. We have a long-term outlook and are constantly working to create an environment that inspires people to make positive contributions every day. Bigelow is currently looking for a select, talented individual, that shares our values,
to join our growing team.
InformationTechnology Department Intern - Spring/Summer 2026
Objective:
Join our InformationTechnology team and play a hands-on role in strengthening our cybersecurity posture. You will help implement Center for Internet Security (CIS) Controls across our infrastructure, working directly with modern Microsoft identity, and endpoint security technologies. This internship is designed for a rising junior or rising senior who is passionate about cybersecurity and eager to apply what they have learned in the classroom to real-world systems.
Area of Focus/Project Details
Because cybersecurity is a rapidly evolving field, specific assignments may change by June 2026. However, you can expect to work on initiatives such as:
Identity & Access Management (IAM)
Convert eligible applications and portals to Single Sign-On (SSO) to secure user authentication.
Migrate on-premises AD groups to Microsoft Entra groups to improve cloud-based identity management.
Review and clean up Active Directory security groups to ensure appropriate and least-privilege access.
Help define and document an IAM process to keep authentication and authorization systems current.
Infrastructure Security
Identify and remediate reused and weak credentials on network devices to harden access
Implement and refine policies to lock down USB mass-storage usage using CrowdStrike controls.
Contribute to a proof of concept (PoC) for password-less login to enhance security and user experience.
Perform VLAN compliance audits and assist with remediation to maintain a secure and segmented network.
Audit our Microsoft 365 environment and recommend actions to improve our M365 Security Score.
Requirements
Currently enrolled in (rising senior) or graduated from a bachelor's program in Cybersecurity, Computer Science, Information Systems, or a related field.
Strong interest in building a career in the cybersecurity industry.
Solid foundational understanding of:
TCP/IP networking (subnets, routing, ports, basic troubleshooting).
Identity and access management concepts, including Active Directory and Microsoft Entra.
Authentication mechanisms and common security principles (least privilege, defense in depth).
Curious, self-motivated, and willing to dig into documentation, logs, and tools to solve problems.
Clear written and verbal communication skills and the ability to collaborate with IT team members.
Nice to have (preferred but not required):
Exposure to Windows Server or Active Directory administration in coursework, labs, or self-study.
Familiarity with scripting (e.g., PowerShell or Python) for basic automation or data analysis.
Timing of internship:
Start date: June 2026, End date: August 2026
Intern will be located:
Fairfield Office. (onsite details and office space to be confirmed).
Bigelow Tea is an Equal Opportunity Employer. Bigelow Tea does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.
$28k-36k yearly est. 23d ago
Information Technology
Vp 3.9
Information technology internship job in Groton, CT
InformationTechnology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the InformationTechnology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the informationtechnology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand informationtechnology industry.
Even if you have no obvious prior informationtechnology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the InformationTechnology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in InformationTechnology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$38k-82k yearly est. Auto-Apply 60d+ ago
IT Specialist
Acme 4.6
Information technology internship job in Rocky Hill, CT
Purpose:
Plan, direct, or coordinate the actual distribution or movement of a product or service to the customer. Coordinate sales distribution by establishing sales territories, quotas, and goals and establish training programs for sales representatives. Analyze sales statistics gathered by staff to determine sales potential and inventory requirements and monitor the preferences of customers.
Tasks:
Resolve customer complaints regarding sales and service.
Monitor customer preferences to determine focus of sales efforts.
Review operational records and reports to project sales and determine profitability.
Prepare budgets and approve budget expenditures.
Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
Oversee regional and local sales managers and their staffs.
$64k-94k yearly est. 60d+ ago
Tier 2 IT Support Specialist
Bestlogic Staffing
Information technology internship job in Manchester, CT
Job DescriptionRole and Responsibilities
Advanced Troubleshooting
Diagnose and resolve complex hardware, software, and network issues requiring deep technical expertise.
Perform root-cause analysis to prevent recurring incidents.
System Administration
Manage and maintain user accounts, permissions, and security policies in Active Directory and Microsoft 365.
Support and execute backup processes, disaster recovery procedures, and system restorations.
Network Management
Troubleshoot connectivity issues across VPNs, DNS, DHCP, VLANs, firewalls, WiFi access points, and switching infrastructure.
Assist in configuring and optimizing network equipment to ensure reliable performance.
Documentation & Process Improvement
Maintain detailed and accurate records of support requests, resolutions, and system changes.
Contribute to the development of internal knowledge bases, SOPs, and continuous improvement initiatives.
Mentorship & Collaboration
Support and mentor Tier 1 Help Desk staff by providing guidance and technical escalation assistance.
Coordinate with third-party vendors, MSP partners, and Level 3 engineers to resolve advanced issues.
Management & Organizational Skills
Prioritize and manage ticket queues effectively, ensuring timely resolution of client issues.
Potentially oversee daily help desk operations or act as a team lead to support workflow and team efficiency.
Experience
24 years of experience in IT support or help desk roles.
Prior experience in a Managed Service Provider (MSP) environment is highly desirable.
Technical Proficiency
Strong knowledge of Windows/mac OS, Microsoft 365, Active Directory, and Azure AD.
Understanding of network protocols, firewall management, VPN technologies, DNS/DHCP, VLANs, and WiFi systems.
Experience with RMM tools such as DATTO is essential.
Soft Skills
Excellent customer service and communication abilities in a fast-paced, client-facing environment.
Strong problem-solving skills, attention to detail, and the ability to remain composed under pressure.
Education & Certifications
Bachelors degree in InformationTechnology or a related field is a plus.
Relevant certifications such as CompTIA A+, Network+, Security+, or Microsoft Certified Professional (MCP) are preferred.
Industry-Specific Knowledge
Experience supporting dental industry applications, including imaging systems and practice management software, is a significant advantage.
About BestLogic Staffing
BestLogic Staffing is a top staffing firm partnering with some of the largest names in various industries. Our professional recruitment teams place talented individuals at client locations worldwide, providing hundreds of exciting career opportunities!
To learn more about our process or speak with a recruiter directly, call 1-866-585-8055.
BestLogic Staffing is an equal-opportunity employer.
$43k-74k yearly est. 14d ago
IT Help Desk Technician
Alvest
Information technology internship job in Windsor, CT
Job Description
Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution.
QUALIFICATIONS AND EXPERIENCE:
(Other duties may be assigned as needed)
· Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware
· Respond to queries either in person, over the phone or by remote session
· Document problem solutions in ticket system and knowledge base articles
· Maintain daily performance of computer systems
· Perform application upgrades to both client and server systems
· Ask questions to determine nature of problem, walk customer through problem-solving process
· Install, modify, and repair computer hardware and software
· Run diagnostic programs to resolve problems
· Assist with technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems
· Install computer peripherals and drivers for users
· Follow up with customers to ensure issue has been resolved
· Gain feedback from customers about computer usage
· Run reports to determine malfunctions that continue to occur
· Establish standards and procedures for continuous improvement
· Maintain currency with respect to technical skills by attending training classes, special technical and administration courses, seminars, exhibits
and trade shows as needed
· Other duties as designated by department manager
QUALIFICATIONS AND EXPERIENCE:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
· 5-7 years of experience in a help desk environment
· Experience troubleshooting Microsoft Windows, Microsoft Office and related software
· Working knowledge and troubleshooting of Active Directory specifically GPO's, OU's, users and computers
· Experience with desktop management solutions such as LANSweeper and WSUS is preferred
· Experience handling configuration issues
· Strong troubleshooting abilities
· Experience with software installation procedures, and licensing
· Experience with centralized desktop security solutions such as McAfee EPO or similar vendor
· Experience with Solidworks and PDM is preferred
· Familiar with remote assistance applications such as Teamviewer
· Knowledge of Local Area Networking Technologies and Wide Area Network Technologies
· Strong written, verbal, analytical, and interpersonal skills
EDUCATION:
· Associates degree in Computer Science, or specialized training in certification coursework
· Comp TIA A+, Network+, MCP Certifications preferred
$43k-74k yearly est. 15d ago
IT Specialist - Tech Ops
Evolution Americas
Information technology internship job in Fairfield, CT
Evolution the world leading B2B provider for online casinos. is hiring! At Evolution, our talent is live, the players are virtual. Every day, thousands play with real money, from their mobile devices, on one of our 50+ games.
Since 2006, Evolution has been the leading product company of virtual casino games. We've evolved the gaming industry by designing and hosting the most streamed, interactive casino tables and slots in the world.
Our North American talent broadcasts 24/7 from our studios in Atlantic City, New Jersey, Southfield, Michigan, Philadelphia, Pennsylvania, Fairfield, Connecticut and Vancouver, Canada.
Job Description
The IT Specialist is responsible for assembling and maintaining in-house technology equipment and studio assets. This includes installing, configuring, diagnosing, repairing, and upgrading all studio hardware, software and equipment while ensuring its optimal performance. The person will also troubleshoot problem areas in a timely manner and be able to work alone and in a team environment.
Responsibilities
Identifies and delivers required hardware and software service levels according to company policies.
Provides hands-on assistance to the Technical Operations team as needed and relays IT related advice/recommendations.
Provides training to the Technical Operations Team and other relevant personnel as determined by Management.
Become highly familiar with all TechOps related gear, components, procedures, nomenclature, systems, etc. and remain up to date on relevant new technologies and developments.
Installs, configures, tests, maintains, monitors, troubleshoots studio and network hardware, peripheral devices, scanning devices, POE camera equipment, and other products, and associated end user software and networking software products.
Performs on-site analysis, diagnosis, and resolution of hardware/ software problems for a variety of studio and network devices.
Assist in the adaptation and incorporation of A/V hardware into studio environments
Receives and responds to incoming calls, tickets, and/or e-mails regarding hardware problems.
Documents instances of hardware failure, repair, installation, and removal via ticketing system.
Replace colleagues during their vacations, sick leave and other absences. Replacement takes place during the working time, and it is not considered as additional work.
Be aware of and follow regulations (Gaming Regulations, OSHA Compliance, Evolution Policies, Fire Codes, etc.).
Perform other duties, as asked by the Local Technical Operations Manager or Technical Operations IT Manager North America, which are related to this position
Qualifications
1+ years' experience in installing and troubleshooting Microsoft Windows OS, Linux OS, Desktop Hardware with experience in deploying and maintaining servers and network equipment (or relevant combination of similar experience).
6 months experience with POE devices, such as CCTV cameras (desired).
6 months experiencing running and terminating cable, such as Cat6, Cat5, coaxial etc. (desired).
6 months experience working in an Active Directory environment with systems tools such as a Wire Shark, Fluke Meter, Multi-meter and other low voltage based tools (or similar combination).
Effectively communicate in English, both written and oral forms.
Previous experience working in a similar setting preferred.
Must be able to obtain a gaming license.
Willingness and ability to occasionally travel (within North America and abroad).
Ability to work in a deadline-based environment.
Ability to use common hand and power tools.
Ability to lift up to 50lbs.
Additional Information
Benefits:
Competitive Salary
Paid Time Off
Paid Holidays
Medical, Dental & Vision Insurance Plans
Company Paid Life and AD&D Insurance
Commuter Flexible Spending Account (FSA)
Nationwide Employee Discount Program
Full Training & Growth Opportunities
Professional and personal development - for the right person there is opportunity for the role to grow in responsibility
Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 16,000 EVOlutioneers across 30 markets worldwide, working in product innovation, software development, IT solutions, game hosting and business support. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth.
Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel.
Evolution is a Swedish company founded in 2006 and listed on Nasdaq Nordic (EVO).
Evolution USA was established in 2018. More information on Evolution.com.
For more information visit *****************
All your information will be kept confidential according to EEO guidelines.
#EVOCTL
$70k-102k yearly est. 7d ago
IT Specialist - Tech Ops
Evolution Gaming
Information technology internship job in Fairfield, CT
Evolution the world leading B2B provider for online casinos. is hiring! At Evolution, our talent is live, the players are virtual. Every day, thousands play with real money, from their mobile devices, on one of our 50+ games. Since 2006, Evolution has been the leading product company of virtual casino games. We've evolved the gaming industry by designing and hosting the most streamed, interactive casino tables and slots in the world.
Our North American talent broadcasts 24/7 from our studios in Atlantic City, New Jersey, Southfield, Michigan, Philadelphia, Pennsylvania, Fairfield, Connecticut and Vancouver, Canada.
Job Description
The IT Specialist is responsible for assembling and maintaining in-house technology equipment and studio assets. This includes installing, configuring, diagnosing, repairing, and upgrading all studio hardware, software and equipment while ensuring its optimal performance. The person will also troubleshoot problem areas in a timely manner and be able to work alone and in a team environment.
Responsibilities
* Identifies and delivers required hardware and software service levels according to company policies.
* Provides hands-on assistance to the Technical Operations team as needed and relays IT related advice/recommendations.
* Provides training to the Technical Operations Team and other relevant personnel as determined by Management.
* Become highly familiar with all TechOps related gear, components, procedures, nomenclature, systems, etc. and remain up to date on relevant new technologies and developments.
* Installs, configures, tests, maintains, monitors, troubleshoots studio and network hardware, peripheral devices, scanning devices, POE camera equipment, and other products, and associated end user software and networking software products.
* Performs on-site analysis, diagnosis, and resolution of hardware/ software problems for a variety of studio and network devices.
* Assist in the adaptation and incorporation of A/V hardware into studio environments
* Receives and responds to incoming calls, tickets, and/or e-mails regarding hardware problems.
* Documents instances of hardware failure, repair, installation, and removal via ticketing system.
* Replace colleagues during their vacations, sick leave and other absences. Replacement takes place during the working time, and it is not considered as additional work.
* Be aware of and follow regulations (Gaming Regulations, OSHA Compliance, Evolution Policies, Fire Codes, etc.).
* Perform other duties, as asked by the Local Technical Operations Manager or Technical Operations IT Manager North America, which are related to this position
Qualifications
* 1+ years' experience in installing and troubleshooting Microsoft Windows OS, Linux OS, Desktop Hardware with experience in deploying and maintaining servers and network equipment (or relevant combination of similar experience).
* 6 months experience with POE devices, such as CCTV cameras (desired).
* 6 months experiencing running and terminating cable, such as Cat6, Cat5, coaxial etc. (desired).
* 6 months experience working in an Active Directory environment with systems tools such as a Wire Shark, Fluke Meter, Multi-meter and other low voltage based tools (or similar combination).
* Effectively communicate in English, both written and oral forms.
* Previous experience working in a similar setting preferred.
* Must be able to obtain a gaming license.
* Willingness and ability to occasionally travel (within North America and abroad).
* Ability to work in a deadline-based environment.
* Ability to use common hand and power tools.
* Ability to lift up to 50lbs.
Additional Information
Benefits:
* Competitive Salary
* Paid Time Off
* Paid Holidays
* Medical, Dental & Vision Insurance Plans
* Company Paid Life and AD&D Insurance
* Commuter Flexible Spending Account (FSA)
* Nationwide Employee Discount Program
* Full Training & Growth Opportunities
* Professional and personal development - for the right person there is opportunity for the role to grow in responsibility
Evolution is a market-leading developer and provider of products and services for online casino entertainment. Our excellence is driven by over 16,000 EVOlutioneers across 30 markets worldwide, working in product innovation, software development, IT solutions, game hosting and business support. Evolution's dynamic and creative environment creates a unique opportunity for personal and professional growth.
Our integrated business-to-business solutions guarantee that our clients can always provide an unrivalled online entertainment experience to their players globally. We thrive on remaining an award-winning digital powerhouse of entertainment products and services with an ever-expanding line-up of product brands: Evolution Live, NetEnt, Red Tiger, Ezugi, Big Time Gaming, Nolimit City and DigiWheel.
Evolution is a Swedish company founded in 2006 and listed on Nasdaq Nordic (EVO).
Evolution USA was established in 2018. More information on Evolution.com.
For more information visit *****************
All your information will be kept confidential according to EEO guidelines.
#EVOCTL
$70k-102k yearly est. 8d ago
Learn more about information technology internship jobs
How much does an information technology internship earn in Farmington, CT?
The average information technology internship in Farmington, CT earns between $24,000 and $41,000 annually. This compares to the national average information technology internship range of $26,000 to $47,000.
Average information technology internship salary in Farmington, CT
$31,000
What are the biggest employers of Information Technology Interns in Farmington, CT?
The biggest employers of Information Technology Interns in Farmington, CT are: