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The differences between insurance billers and bill collectors can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become an insurance biller, becoming a bill collector takes usually requires 6-12 months. Additionally, an insurance biller has an average salary of $35,822, which is higher than the $35,585 average annual salary of a bill collector.
The top three skills for an insurance biller include patients, medical terminology and CPT. The most important skills for a bill collector are patients, customer service, and medicaid.
| Insurance Biller | Bill Collector | |
| Yearly salary | $35,822 | $35,585 |
| Hourly rate | $17.22 | $17.11 |
| Growth rate | -3% | -8% |
| Number of jobs | 84,361 | 23,746 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 26% | High School Diploma, 27% |
| Average age | 44 | 46 |
| Years of experience | 4 | 12 |
An insurance biller is responsible for making daily reviews and processing documents concerning the insurance payment and bills of a client. They assess if all requirements are correct and complete, obtain different referrals and authorization papers, and prepare and transmit document claims using a particular software. Also, they do follow ups regarding unpaid claims and update spreadsheets for record purposes.
A bill collector is responsible for reaching out to the customers to collect overdue payments, negotiate repayment plans, and update account information upon settling of payments. Bill collectors monitor the contact details of the customer, utilizing locator tools and software as required by the organization, and review contract terms to decide on credit advice or escalate the issue to a higher tier. A bill collector must have excellent communication and customer service skills, especially in explaining the customer's case and perform debt collection duties efficiently.
Insurance billers and bill collectors have different pay scales, as shown below.
| Insurance Biller | Bill Collector | |
| Average salary | $35,822 | $35,585 |
| Salary range | Between $28,000 And $44,000 | Between $30,000 And $40,000 |
| Highest paying City | - | Pittsfield, MA |
| Highest paying state | - | Virginia |
| Best paying company | - | Retina Group Of Washington |
| Best paying industry | - | Finance |
There are a few differences between an insurance biller and a bill collector in terms of educational background:
| Insurance Biller | Bill Collector | |
| Most common degree | High School Diploma, 26% | High School Diploma, 27% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between insurance billers' and bill collectors' demographics:
| Insurance Biller | Bill Collector | |
| Average age | 44 | 46 |
| Gender ratio | Male, 6.9% Female, 93.1% | Male, 20.0% Female, 80.0% |
| Race ratio | Black or African American, 13.8% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 3.9% White, 63.2% American Indian and Alaska Native, 0.5% | Black or African American, 11.8% Unknown, 4.0% Hispanic or Latino, 24.0% Asian, 3.5% White, 56.3% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 11% | 8% |