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Insurance biller vs bill collector

The differences between insurance billers and bill collectors can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become an insurance biller, becoming a bill collector takes usually requires 6-12 months. Additionally, an insurance biller has an average salary of $35,822, which is higher than the $35,585 average annual salary of a bill collector.

The top three skills for an insurance biller include patients, medical terminology and CPT. The most important skills for a bill collector are patients, customer service, and medicaid.

Insurance biller vs bill collector overview

Insurance BillerBill Collector
Yearly salary$35,822$35,585
Hourly rate$17.22$17.11
Growth rate-3%-8%
Number of jobs84,36123,746
Job satisfaction--
Most common degreeHigh School Diploma, 26%High School Diploma, 27%
Average age4446
Years of experience412

What does an insurance biller do?

An insurance biller is responsible for making daily reviews and processing documents concerning the insurance payment and bills of a client. They assess if all requirements are correct and complete, obtain different referrals and authorization papers, and prepare and transmit document claims using a particular software. Also, they do follow ups regarding unpaid claims and update spreadsheets for record purposes.

What does a bill collector do?

A bill collector is responsible for reaching out to the customers to collect overdue payments, negotiate repayment plans, and update account information upon settling of payments. Bill collectors monitor the contact details of the customer, utilizing locator tools and software as required by the organization, and review contract terms to decide on credit advice or escalate the issue to a higher tier. A bill collector must have excellent communication and customer service skills, especially in explaining the customer's case and perform debt collection duties efficiently.

Insurance biller vs bill collector salary

Insurance billers and bill collectors have different pay scales, as shown below.

Insurance BillerBill Collector
Average salary$35,822$35,585
Salary rangeBetween $28,000 And $44,000Between $30,000 And $40,000
Highest paying City-Pittsfield, MA
Highest paying state-Virginia
Best paying company-Retina Group Of Washington
Best paying industry-Finance

Differences between insurance biller and bill collector education

There are a few differences between an insurance biller and a bill collector in terms of educational background:

Insurance BillerBill Collector
Most common degreeHigh School Diploma, 26%High School Diploma, 27%
Most common majorBusinessBusiness
Most common college--

Insurance biller vs bill collector demographics

Here are the differences between insurance billers' and bill collectors' demographics:

Insurance BillerBill Collector
Average age4446
Gender ratioMale, 6.9% Female, 93.1%Male, 20.0% Female, 80.0%
Race ratioBlack or African American, 13.8% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 3.9% White, 63.2% American Indian and Alaska Native, 0.5%Black or African American, 11.8% Unknown, 4.0% Hispanic or Latino, 24.0% Asian, 3.5% White, 56.3% American Indian and Alaska Native, 0.5%
LGBT Percentage11%8%

Differences between insurance biller and bill collector duties and responsibilities

Insurance biller example responsibilities.

  • Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
  • Utilize ICD-9 and CPT codes, enter charges, and send statements for billing purposes.
  • Process monetary transactions, insurance payments and enter into bookkeeping ledgers and monthly statements to patients.
  • Submit medical claims for reimbursement on medical services provide to patients by medical provider for reimbursement.
  • Code and post hospital and office charges using ICD-9, CPT-4.
  • Look up ICD-9 codes to verify if a code has been change and enter.
  • Show more

Bill collector example responsibilities.

  • Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.
  • Follow HIPPA and FDCPA guidelines to ensure legal collection practices are utilized.
  • Bill and collect all skil Medicare, and other insurance claims which include HMO claims denials.
  • Provide patients with information and resources essential to their financial needs including payment arrangements and account reminders.
  • Take payments by ACH and debit cards.
  • Collect A/R payments from medical insurance companies and customers.
  • Show more

Insurance biller vs bill collector skills

Common insurance biller skills
  • Patients, 15%
  • Medical Terminology, 10%
  • CPT, 8%
  • Medi-Cal, 6%
  • Data Entry, 5%
  • Insurance Claims, 5%
Common bill collector skills
  • Patients, 19%
  • Customer Service, 7%
  • Medicaid, 6%
  • Medical Billing, 4%
  • Patient Accounts, 4%
  • Appeals, 4%

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