Insurance biller vs front desk coordinator

The differences between insurance billers and front desk coordinators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become an insurance biller, becoming a front desk coordinator takes usually requires 1-2 years. Additionally, an insurance biller has an average salary of $35,822, which is higher than the $31,667 average annual salary of a front desk coordinator.

The top three skills for an insurance biller include patients, medical terminology and CPT. The most important skills for a front desk coordinator are patients, customer service, and check-in.

Insurance biller vs front desk coordinator overview

	Insurance Biller	Front Desk Coordinator
Yearly salary	$35,822	$31,667
Hourly rate	$17.22	$15.22
Growth rate	-3%	-
Number of jobs	84,361	119,803
Job satisfaction	-	-
Most common degree	High School Diploma, 26%	Bachelor's Degree, 29%
Average age	44	42
Years of experience	4	2

What does an insurance biller do?

An insurance biller is responsible for making daily reviews and processing documents concerning the insurance payment and bills of a client. They assess if all requirements are correct and complete, obtain different referrals and authorization papers, and prepare and transmit document claims using a particular software. Also, they do follow ups regarding unpaid claims and update spreadsheets for record purposes.

What does a front desk coordinator do?

A Front-Desk Coordinator is the point of contact in a commercial establishment or building such as offices, clinics, salons, and even government agencies. The primary responsibility of a Front-Desk Coordinator is to greet and assist clients of their needs, such as filling-up registrations, appointing schedules, directing clients, and bridging information in a building. Because of these responsibilities, it is crucial to have a pleasing personality and excellent communication skills. Moreover, a Front-Desk Coordinator can also have the task of correspondence in which they are to communicate with clients through calls and emails.

Insurance biller vs front desk coordinator salary

Insurance billers and front desk coordinators have different pay scales, as shown below.

	Insurance Biller	Front Desk Coordinator
Average salary	$35,822	$31,667
Salary range	Between $28,000 And $44,000	Between $26,000 And $38,000
Highest paying City	-	Seattle, WA
Highest paying state	-	Alaska
Best paying company	-	University of California, Berkeley
Best paying industry	-	Health Care

Differences between insurance biller and front desk coordinator education

There are a few differences between an insurance biller and a front desk coordinator in terms of educational background:

	Insurance Biller	Front Desk Coordinator
Most common degree	High School Diploma, 26%	Bachelor's Degree, 29%
Most common major	Business	Health Care Administration
Most common college	-	-

Insurance biller vs front desk coordinator demographics

Here are the differences between insurance billers' and front desk coordinators' demographics:

	Insurance Biller	Front Desk Coordinator
Average age	44	42
Gender ratio	Male, 6.9% Female, 93.1%	Male, 9.4% Female, 90.6%
Race ratio	Black or African American, 13.8% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 3.9% White, 63.2% American Indian and Alaska Native, 0.5%	Black or African American, 10.7% Unknown, 4.5% Hispanic or Latino, 25.6% Asian, 6.0% White, 52.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	11%	6%

Differences between insurance biller and front desk coordinator duties and responsibilities

Insurance biller example responsibilities.

Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
Utilize ICD-9 and CPT codes, enter charges, and send statements for billing purposes.
Process monetary transactions, insurance payments and enter into bookkeeping ledgers and monthly statements to patients.
Submit medical claims for reimbursement on medical services provide to patients by medical provider for reimbursement.
Code and post hospital and office charges using ICD-9, CPT-4.
Look up ICD-9 codes to verify if a code has been change and enter.

Front desk coordinator example responsibilities.

File invoices, process payments, collect payments, manage all customer files, using QuickBooks.
Manage check-in and registration process for all appointments including physician appointments and medical imaging.
Manage patient data per HIPAA regulations for scheduling, registration, and verification of insurance eligibility.
Enter patient demographics into computer utilize EMR system.
Verify insurance coverage for require procedures and assist patients with alternative options for payments.
Perform clerical/receptionist duties including greeting patients, check-in, and obtaining accurate insurance/demographic information for a gynecological office.

Insurance biller vs front desk coordinator skills

Common insurance biller skills

Patients, 15%
Medical Terminology, 10%
CPT, 8%
Medi-Cal, 6%
Data Entry, 5%
Insurance Claims, 5%

Common front desk coordinator skills

Patients, 23%
Customer Service, 10%
Check-In, 9%
Front Desk, 9%
Patient Care, 6%
Insurance Verification, 6%

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Insurance Biller vs Front Desk Coordinator

Updated January 8, 2025

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