Insurance biller vs front office administrator

The differences between insurance billers and front office administrators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become an insurance biller, becoming a front office administrator takes usually requires 4-6 years. Additionally, an insurance biller has an average salary of $35,822, which is higher than the $33,516 average annual salary of a front office administrator.

The top three skills for an insurance biller include patients, medical terminology and CPT. The most important skills for a front office administrator are patients, front desk, and appointment scheduling.

Insurance biller vs front office administrator overview

	Insurance Biller	Front Office Administrator
Yearly salary	$35,822	$33,516
Hourly rate	$17.22	$16.11
Growth rate	-3%	-5%
Number of jobs	84,361	147,279
Job satisfaction	-	-
Most common degree	High School Diploma, 26%	Bachelor's Degree, 40%
Average age	44	47
Years of experience	4	6

What does an insurance biller do?

An insurance biller is responsible for making daily reviews and processing documents concerning the insurance payment and bills of a client. They assess if all requirements are correct and complete, obtain different referrals and authorization papers, and prepare and transmit document claims using a particular software. Also, they do follow ups regarding unpaid claims and update spreadsheets for record purposes.

What does a front office administrator do?

Front desk administrators work for different industries at the front desk of the front office area. They are responsible mostly for handling calls and transfers these calls to extension/local numbers. They manage booking travel appointments, answering inquiries, doing paperwork, and maintaining a professional image. They greet visitors and attend to visitors' inquiries. In addition, they assist other departments by performing other miscellaneous administrative tasks as required, and they often serve as ushers during client visits. Moreover, this job requires excellent interpersonal skills and good communication skills.

Insurance biller vs front office administrator salary

Insurance billers and front office administrators have different pay scales, as shown below.

	Insurance Biller	Front Office Administrator
Average salary	$35,822	$33,516
Salary range	Between $28,000 And $44,000	Between $27,000 And $40,000
Highest paying City	-	Lakewood, WA
Highest paying state	-	Washington
Best paying company	-	University of California, Berkeley
Best paying industry	-	Non Profits

Differences between insurance biller and front office administrator education

There are a few differences between an insurance biller and a front office administrator in terms of educational background:

	Insurance Biller	Front Office Administrator
Most common degree	High School Diploma, 26%	Bachelor's Degree, 40%
Most common major	Business	Business
Most common college	-	California State University - Bakersfield

Insurance biller vs front office administrator demographics

Here are the differences between insurance billers' and front office administrators' demographics:

	Insurance Biller	Front Office Administrator
Average age	44	47
Gender ratio	Male, 6.9% Female, 93.1%	Male, 9.9% Female, 90.1%
Race ratio	Black or African American, 13.8% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 3.9% White, 63.2% American Indian and Alaska Native, 0.5%	Black or African American, 9.9% Unknown, 4.7% Hispanic or Latino, 18.7% Asian, 5.2% White, 60.8% American Indian and Alaska Native, 0.6%
LGBT Percentage	11%	8%

Differences between insurance biller and front office administrator duties and responsibilities

Insurance biller example responsibilities.

Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
Utilize ICD-9 and CPT codes, enter charges, and send statements for billing purposes.
Process monetary transactions, insurance payments and enter into bookkeeping ledgers and monthly statements to patients.
Submit medical claims for reimbursement on medical services provide to patients by medical provider for reimbursement.
Code and post hospital and office charges using ICD-9, CPT-4.
Look up ICD-9 codes to verify if a code has been change and enter.

Front office administrator example responsibilities.

Manage correspondence and documentation for OSHA compliance and hold some accounts payable responsibilities by coding invoices for processing and payment.
Handle day to day transactions, schedule patients, place patients onto traction tables and administer E-Stem/Ice.
Observe and perform patient's therapies such as, electric muscle stimulation, mechanical traction and acupuncture.
Cross train in veterinary technician duties including vaccines, administering medications, medical treatment for kennel and hospitalize patients.
Follow HIPPA protocol for sterilization of rooms/instruments.
Create a neck comparison using patient's cervical x-ray.

Insurance biller vs front office administrator skills

Common insurance biller skills

Patients, 15%
Medical Terminology, 10%
CPT, 8%
Medi-Cal, 6%
Data Entry, 5%
Insurance Claims, 5%

Common front office administrator skills

Patients, 21%
Front Desk, 6%
Appointment Scheduling, 6%
Phone Calls, 6%
Excellent Interpersonal, 6%
Data Entry, 5%

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Office and Administrative Industry
Insurance Biller
Insurance Biller vs Front Office Administrator

Updated January 8, 2025

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