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The differences between insurance billers and front office coordinators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become an insurance biller, becoming a front office coordinator takes usually requires 1-2 years. Additionally, an insurance biller has an average salary of $35,822, which is higher than the $32,844 average annual salary of a front office coordinator.
The top three skills for an insurance biller include patients, medical terminology and CPT. The most important skills for a front office coordinator are patients, customer service, and data entry.
| Insurance Biller | Front Office Coordinator | |
| Yearly salary | $35,822 | $32,844 |
| Hourly rate | $17.22 | $15.79 |
| Growth rate | -3% | -5% |
| Number of jobs | 84,361 | 131,810 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 26% | Bachelor's Degree, 38% |
| Average age | 44 | 47 |
| Years of experience | 4 | 2 |
An insurance biller is responsible for making daily reviews and processing documents concerning the insurance payment and bills of a client. They assess if all requirements are correct and complete, obtain different referrals and authorization papers, and prepare and transmit document claims using a particular software. Also, they do follow ups regarding unpaid claims and update spreadsheets for record purposes.
A front office coordinator is responsible for assisting clients with their inquiries and concerns and directing them to the appropriate department and personnel to immediately address their needs. Front office coordinators schedule appointments, verify visitors' identities by checking their credentials for security purposes, processing service payments, updating customers' data and visitation log on the database, and escalating high-level complaints. A front office coordinator also performs administrative and clerical tasks as needed, requiring them to have excellent time-management and organizational skills.
Insurance billers and front office coordinators have different pay scales, as shown below.
| Insurance Biller | Front Office Coordinator | |
| Average salary | $35,822 | $32,844 |
| Salary range | Between $28,000 And $44,000 | Between $25,000 And $42,000 |
| Highest paying City | - | San Francisco, CA |
| Highest paying state | - | Massachusetts |
| Best paying company | - | University of California, Berkeley |
| Best paying industry | - | Health Care |
There are a few differences between an insurance biller and a front office coordinator in terms of educational background:
| Insurance Biller | Front Office Coordinator | |
| Most common degree | High School Diploma, 26% | Bachelor's Degree, 38% |
| Most common major | Business | Business |
| Most common college | - | University of Pennsylvania |
Here are the differences between insurance billers' and front office coordinators' demographics:
| Insurance Biller | Front Office Coordinator | |
| Average age | 44 | 47 |
| Gender ratio | Male, 6.9% Female, 93.1% | Male, 9.0% Female, 91.0% |
| Race ratio | Black or African American, 13.8% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 3.9% White, 63.2% American Indian and Alaska Native, 0.5% | Black or African American, 10.5% Unknown, 4.6% Hispanic or Latino, 24.1% Asian, 6.7% White, 53.0% American Indian and Alaska Native, 1.0% |
| LGBT Percentage | 11% | 6% |