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Insurance biller vs front office coordinator

The differences between insurance billers and front office coordinators can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become an insurance biller, becoming a front office coordinator takes usually requires 1-2 years. Additionally, an insurance biller has an average salary of $35,822, which is higher than the $32,844 average annual salary of a front office coordinator.

The top three skills for an insurance biller include patients, medical terminology and CPT. The most important skills for a front office coordinator are patients, customer service, and data entry.

Insurance biller vs front office coordinator overview

Insurance BillerFront Office Coordinator
Yearly salary$35,822$32,844
Hourly rate$17.22$15.79
Growth rate-3%-5%
Number of jobs84,361131,810
Job satisfaction--
Most common degreeHigh School Diploma, 26%Bachelor's Degree, 38%
Average age4447
Years of experience42

What does an insurance biller do?

An insurance biller is responsible for making daily reviews and processing documents concerning the insurance payment and bills of a client. They assess if all requirements are correct and complete, obtain different referrals and authorization papers, and prepare and transmit document claims using a particular software. Also, they do follow ups regarding unpaid claims and update spreadsheets for record purposes.

What does a front office coordinator do?

A front office coordinator is responsible for assisting clients with their inquiries and concerns and directing them to the appropriate department and personnel to immediately address their needs. Front office coordinators schedule appointments, verify visitors' identities by checking their credentials for security purposes, processing service payments, updating customers' data and visitation log on the database, and escalating high-level complaints. A front office coordinator also performs administrative and clerical tasks as needed, requiring them to have excellent time-management and organizational skills.

Insurance biller vs front office coordinator salary

Insurance billers and front office coordinators have different pay scales, as shown below.

Insurance BillerFront Office Coordinator
Average salary$35,822$32,844
Salary rangeBetween $28,000 And $44,000Between $25,000 And $42,000
Highest paying City-San Francisco, CA
Highest paying state-Massachusetts
Best paying company-University of California, Berkeley
Best paying industry-Health Care

Differences between insurance biller and front office coordinator education

There are a few differences between an insurance biller and a front office coordinator in terms of educational background:

Insurance BillerFront Office Coordinator
Most common degreeHigh School Diploma, 26%Bachelor's Degree, 38%
Most common majorBusinessBusiness
Most common college-University of Pennsylvania

Insurance biller vs front office coordinator demographics

Here are the differences between insurance billers' and front office coordinators' demographics:

Insurance BillerFront Office Coordinator
Average age4447
Gender ratioMale, 6.9% Female, 93.1%Male, 9.0% Female, 91.0%
Race ratioBlack or African American, 13.8% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 3.9% White, 63.2% American Indian and Alaska Native, 0.5%Black or African American, 10.5% Unknown, 4.6% Hispanic or Latino, 24.1% Asian, 6.7% White, 53.0% American Indian and Alaska Native, 1.0%
LGBT Percentage11%6%

Differences between insurance biller and front office coordinator duties and responsibilities

Insurance biller example responsibilities.

  • Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
  • Utilize ICD-9 and CPT codes, enter charges, and send statements for billing purposes.
  • Process monetary transactions, insurance payments and enter into bookkeeping ledgers and monthly statements to patients.
  • Submit medical claims for reimbursement on medical services provide to patients by medical provider for reimbursement.
  • Code and post hospital and office charges using ICD-9, CPT-4.
  • Look up ICD-9 codes to verify if a code has been change and enter.
  • Show more

Front office coordinator example responsibilities.

  • Manage medical records and other patient information within HIPPA guidelines.
  • Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
  • Work in Kronos to enter miss punches or correct time for employees when payroll is due.
  • Apply proper ICD-9 and CPT coding to patient invoices and submit claims to insurance companies for proper reimbursement.
  • Monitor physician documentation in EHR versus fee ticket and verify that the correct ICD9 and CPT codes are being used.
  • Maintain confidentiality of patient privacy in compliance with HIPAA regulations.
  • Show more

Insurance biller vs front office coordinator skills

Common insurance biller skills
  • Patients, 15%
  • Medical Terminology, 10%
  • CPT, 8%
  • Medi-Cal, 6%
  • Data Entry, 5%
  • Insurance Claims, 5%
Common front office coordinator skills
  • Patients, 27%
  • Customer Service, 11%
  • Data Entry, 5%
  • Front Desk, 4%
  • Insurance Verification, 4%
  • Patient Charts, 3%

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