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Insurance biller vs patient coordinator

The differences between insurance billers and patient coordinators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both an insurance biller and a patient coordinator. Additionally, an insurance biller has an average salary of $35,822, which is higher than the $32,954 average annual salary of a patient coordinator.

The top three skills for an insurance biller include patients, medical terminology and CPT. The most important skills for a patient coordinator are patients, customer service, and patient care.

Insurance biller vs patient coordinator overview

Insurance BillerPatient Coordinator
Yearly salary$35,822$32,954
Hourly rate$17.22$15.84
Growth rate-3%-4%
Number of jobs84,36197,878
Job satisfaction--
Most common degreeHigh School Diploma, 26%Bachelor's Degree, 40%
Average age4440
Years of experience44

What does an insurance biller do?

An insurance biller is responsible for making daily reviews and processing documents concerning the insurance payment and bills of a client. They assess if all requirements are correct and complete, obtain different referrals and authorization papers, and prepare and transmit document claims using a particular software. Also, they do follow ups regarding unpaid claims and update spreadsheets for record purposes.

What does a patient coordinator do?

A patient coordinator functions as the primary point of contact between health care professionals and patients in a medical facility. They mostly perform administrative tasks such as greeting visitors, answering calls, responding to inquiries, managing schedules, arranging appointments, processing payments, gathering information, and keeping records. Moreover, they assist in filling out forms, escorting patients to different rooms or offices, and setting treatment plans. Most importantly, they discuss and share necessary information with patients and families regarding medications, procedures, and proceeding care according to a physician's assessment.

Insurance biller vs patient coordinator salary

Insurance billers and patient coordinators have different pay scales, as shown below.

Insurance BillerPatient Coordinator
Average salary$35,822$32,954
Salary rangeBetween $28,000 And $44,000Between $25,000 And $41,000
Highest paying City-Brockton, MA
Highest paying state-Massachusetts
Best paying company-University of California, Berkeley
Best paying industry-Health Care

Differences between insurance biller and patient coordinator education

There are a few differences between an insurance biller and a patient coordinator in terms of educational background:

Insurance BillerPatient Coordinator
Most common degreeHigh School Diploma, 26%Bachelor's Degree, 40%
Most common majorBusinessBusiness
Most common college-University of Pennsylvania

Insurance biller vs patient coordinator demographics

Here are the differences between insurance billers' and patient coordinators' demographics:

Insurance BillerPatient Coordinator
Average age4440
Gender ratioMale, 6.9% Female, 93.1%Male, 11.2% Female, 88.8%
Race ratioBlack or African American, 13.8% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 3.9% White, 63.2% American Indian and Alaska Native, 0.5%Black or African American, 11.1% Unknown, 5.3% Hispanic or Latino, 25.4% Asian, 6.2% White, 51.4% American Indian and Alaska Native, 0.7%
LGBT Percentage11%7%

Differences between insurance biller and patient coordinator duties and responsibilities

Insurance biller example responsibilities.

  • Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
  • Utilize ICD-9 and CPT codes, enter charges, and send statements for billing purposes.
  • Process monetary transactions, insurance payments and enter into bookkeeping ledgers and monthly statements to patients.
  • Submit medical claims for reimbursement on medical services provide to patients by medical provider for reimbursement.
  • Code and post hospital and office charges using ICD-9, CPT-4.
  • Look up ICD-9 codes to verify if a code has been change and enter.
  • Show more

Patient coordinator example responsibilities.

  • Comply with HIPAA regulations by discreetly and professionally handling all patients private medical information.
  • Gather personal plus insurance information and perform thorough insurance breakdowns for patients.
  • Communicate directly with patients to obtain initial patient information and respond to inquiries.
  • Process and update HIPAA relate paperwork and other require institutional forms as necessary.
  • Obtain all necessary documentation prior to surgery such as proof of identification, copy of insurance and require insurance referrals.
  • Respond in writing to all grievances in accordance with CMS and DNV guidelines.
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Insurance biller vs patient coordinator skills

Common insurance biller skills
  • Patients, 15%
  • Medical Terminology, 10%
  • CPT, 8%
  • Medi-Cal, 6%
  • Data Entry, 5%
  • Insurance Claims, 5%
Common patient coordinator skills
  • Patients, 30%
  • Customer Service, 11%
  • Patient Care, 6%
  • Patient Flow, 5%
  • Excellent Organizational, 4%
  • Check-In, 3%

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