Insurance sales agent jobs in Frederick, MD

Responsive recruiter Benefits: 401(k) matching Paid time off Training & development Bonus based on performance Competitive salary Free food & snacks Health insurance Opportunity for advancement The Insurance Sales Agent at Blank's Insurance Agency, LLC is responsible for maintaining and maximizing profitable relationships with personal lines & health insurance clients and for growing the book of business through new client sales. Responsibilities Identify, qualify, and develop personal insurance opportunities with new and existing clients in person, online, by phone, and through written communication. Foster and maintain excellent relationships with clients and prospects through regular follow-up, accurate and timely quotations, and general account support. Anticipate, respond to, and follow up on all existing client needs. Actively prospect round accounts, and solicit increases in existing client coverage as well as network for new clients, including win backs. Obtain best coverage/rate for insured, process quotes, and bind insurance coverage; follow up as necessary with inspection, photos, and other documentation. Present policies to insured and educate them on coverages and rates. Foster and maintain excellent relationships with customers and prospects through regular follow-up, timely quotations, and general account support. Support and prepare clients for renewal and retention, and maintain strong client relationships. Anticipate, respond to, and follow up on all existing client needs. Monitor, review, and report on key metrics to ensure sales targets are achieved and execute sales activity documentation in a timely, accurate, and professional manner. Maintain CE and participate in ongoing education and keep informed regarding industry information, new product information, legislation, coverages, and technology to continuously improve knowledge and performance. Benefits/Perks Competitive Pay & Benefits Package Family Friendly Environment with PTO and generous holiday schedule Professional Development - including all costs for licensing and continuing education Job Stability in a growing industry Qualifications Be people-oriented, customer-focused, and professionally assertive in developing new client relationships and servicing existing clients. Possess outstanding organizational skills with an ability to complete difficult assignments without supervision, sound business judgment, strong decision-making, and superior written and verbal communication skills. Have excellent time management skills, thrive in a team environment, and Technology and Computer proficiency including agency management systems. Hold or be able to obtain the insurance license required by the State of Illinois Comparable work experience or a Bachelor's Degree Possess a valid driver's license and a source of reliable transportation. Possess strong presentation, persuasion, and negotiation skills with the ability to close sales. Compensation: $40,000.00 - $100,000.00 per year YOUR FUTURE as an Independent Insurance Agent Starts Here If you're looking for a career that offers flexibility, job stability, competitive compensation, and more, then you've come to the right place! Working with an independent agency is a great career choice. Independent insurance agents protect our customers by providing home, auto, business, life and health insurance policies to fit their individual needs. Independent agencies are not bound to offering products from only one insurance company. Instead, we can offer customers a choice of policies from a variety of insurance companies to provide the best protection at a competitive price. The demand for insurance professionals is growing every day! Is this career right for you? This agency is independently owned and operated. Your application will go directly to the agency, and all hiring decisions will be made by the management of this agency. All inquiries about employment at this agency should be made directly to the location, and not to Big I of Illinois Association.

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description *THE IMPACT YOU WILL MAKE* As a Lead GenAI Agent Developer, you will serve as a subject matter expert to drive the engineering needs of the LLM platform, including the GenAI Gateway (Portkey), AWS AI services (AWS Bedrock and foundational models), observability, and customer support for internal and external applications. You will lead full stack development efforts across AI platform components, integrating cloud-native services, enhancing monitoring and telemetry, and supporting application teams consuming LLM capabilities. The ideal candidate will bring deep expertise in both front-end and back-end engineering, cloud infrastructure, and AI service integration, with a strong focus on building resilient, scalable, and secure systems. The Lead GenAI Agent Developerrole will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities: * Lead engineering efforts for the GenAI Gateway platform, focusing on scalability, reliability, and integration with enterprise AI services. * Architect and optimize solutions using AWS services, including Bedrock and other foundational models. * Enhance observability across platform components to ensure proactive monitoring, issue resolution, and performance tuning. * Provide technical leadership and support for the Fannie Mae application, ensuring seamless integration and high-quality customer experience. * Collaborate with cross-functional teams to align platform capabilities with business needs and AI adoption strategies. * Build secure integrations (via APIs, MCP, and connectors) with internal data sources (e.g. SharePoint, Confluence, Jira, ServiceNow). * Manage versioning, testing, and deployment pipelines for custom GPTs, MCPs, Agents and plug-ins. * Optimize performance and reliability - monitoring usage, latency, and API costs. * Mentor and guide engineering teams, fostering a culture of innovation, accountability, and continuous improvement. *THE EXPERIENCE YOU BRING TO THE TEAM* *Qualifications: * Minimum Required Experiences * 4 years * Proven experience in platform engineering, cloud architecture (preferably AWS), and AI/ML service integration. * Strong understanding of Large Language Models, observability tools and practices. * Experience leading hybrid teams (FTEs and contractors). * Excellent communication and stakeholder management skills. * Passion for building scalable, secure, and customer-centric AI platforms. Desired Experiences * Bachelor degree or equivalent Salary Range: $138,000 to $180,000 a year \#LI-Hybrid \#LI-SB1 Qualifications Angular, Java Frameworks, JavaScript, Python Frameworks Education: Bachelor's Level Degree (Required) The future is what you make it to be. Discover compelling opportunities at Fanniemae.com/careers. For most roles, employees are expected to work onsite on a regular basis at their designated office location. In-office work cadence is determined by your manager. Proximity within a reasonable commute to your designated office location is preferred unless the job is noted as open to remote. Fannie Mae is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity/gender expression, marital or parental status, or any other protected factor. Fannie Mae is committed to providing reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment, unless to do so would cause undue hardship to the company. If you need assistance using our online system and/or you need a reasonable accommodation related to the hiring/application process, please complete this form . The hiring range for this role is set forth below. Final salaries will generally vary within that range based on factors that include but are not limited to, skill set, depth of experience, certifications, and other relevant qualifications. This position is eligible to participate in a Fannie Mae incentive program (subject to the terms of the program). As part of our comprehensive benefits package, Fannie Mae offers a broad range of Health, Life, Voluntary Lifestyle, and other benefits and perks that enhance an employee's physical, mental, emotional, and financial well-being. See more here . Requisition compensation: 138000 to 180000 Fannie Mae is an Equal Opportunity Employer, which means we are committed to fostering a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, religion, national origin, gender, gender identity, sexual orientation, personal appearance, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation in the application process, email us at careers_*********************.

* Ability to sell through multiple insurance carriers * Access to sell to our millions of AAA members for preferred lead generation * Company paid incentive trips for top performers * Sales focused with a dedicated Customer Service & Policy Retention teams * Opportunity to build your book and make renewal income What we can offer you: * The base compensation for this position is $45,000 to $52,000/year. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law. * This position is eligible to earn uncapped commission, with forecasted earning potential of $55,000 - $70,000 in the first year. Additionally, top performers may qualify for exclusive annual sales trips and other incentives. The primary duties of the Insurance Sales Agents are: * Identify customer needs and recommend appropriate insurance products. Offering an array of personal lines, small commercial and life insurance products * Establish strong customer and community relationships to help develop additional leads and referrals * Maintain partnerships with insurance company representatives and underwriters Minimum Qualifications: * This is an in-office position. Candidates must reside within a commutable distance from our Falls Church, VA (Tysons Corner) office. * 2+ years of experience in a sales environment meeting set metrics * Experience in networking and prospecting to generate your own leads * Ability to obtain a Property and Casualty License and Life License within 60 days of hire * Ability to learn new computer programs & multi-task Full time Associates are offered a comprehensive benefits package that includes: * Medical, Dental, and Vision plan options * Up to 2 weeks Paid parental leave * 401k plan with company match up to 7% * 2+ weeks of PTO within your first year * Paid company holidays * Company provided volunteer opportunities + 1 volunteer day per year * Free AAA Membership * Continual learning reimbursement up to $5,250 per year * And MORE! Check out our Benefits Page for more information ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance. Job Category: Insurance

Ability to sell through multiple insurance carriers Access to sell to our millions of AAA members for preferred lead generation Company paid incentive trips for top performers Sales focused with a dedicated Customer Service & Policy Retention teams Opportunity to build your book and make renewal income What we can offer you: The base compensation for this position is $45,000 to $52,000/year. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law. This position is eligible to earn uncapped commission, with forecasted earning potential of $55,000 - $70,000 in the first year. Additionally, top performers may qualify for exclusive annual sales trips and other incentives. The primary duties of the Insurance Sales Agents are: Identify customer needs and recommend appropriate insurance products. Offering an array of personal lines, small commercial and life insurance products Establish strong customer and community relationships to help develop additional leads and referrals Maintain partnerships with insurance company representatives and underwriters Minimum Qualifications: This is an in-office position. Candidates must reside within a commutable distance from our Falls Church, VA (Tysons Corner) office. 2+ years of experience in a sales environment meeting set metrics Experience in networking and prospecting to generate your own leads Ability to obtain a Property and Casualty License and Life License within 60 days of hire Ability to learn new computer programs & multi-task Full time Associates are offered a comprehensive benefits package that includes: Medical, Dental, and Vision plan options Up to 2 weeks Paid parental leave 401k plan with company match up to 7% 2+ weeks of PTO within your first year Paid company holidays Company provided volunteer opportunities + 1 volunteer day per year Free AAA Membership Continual learning reimbursement up to $5,250 per year And MORE! Check out our Benefits Page for more information ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance. Job Category: Insurance

Insurance Sales Representative $120K+ Earning Potential: Elite Field Sales Opportunity Are you a proven door-to-door sales professional ready to maximize your earning potential? Rose Roofing and Restoration is seeking experienced Direct Sales Representatives to join our elite field sales team in Northern Virginia's booming market. WHO WE ARE: Rose Roofing and Restoration dominates the Northern Virginia market with explosive growth from $2M to $15M in just two years. As licensed Class A General Contractors, we've built our success on our ACE mentality: Accountability, Communication, and Excellence. THE ROLE: As a Direct Sales Representative, you'll have the autonomy to: Manage your territory using our proven field sales strategies Convert high-value opportunities through our efficient sales process Conduct professional roof inspections and damage assessments Close deals on-site with our streamlined documentation system Build and maintain a robust pipeline of qualified leads through canvassing and follow-ups WHAT YOU'LL ACHIEVE: Generate substantial income through our industry-leading commission structure Maintain 99% accuracy in field documentation and CRM updates Deliver exceptional customer service with 24-hour response times Build a sustainable book of business through referrals and repeat customers WHY JOIN US: Top performers consistently earn $120,000+ annually Luxury Inspirato trips for monthly sales leaders 22 different incentives, competitions and bonuses annually Leadership track opportunities WHAT WE'RE LOOKING FOR: Proven success in door-to-door or field sales Strong territory management experience Excellence in face-to-face communication Independent work ethic with team player mindset Ability to be on your feet for long periods of time Availability Monday-Friday (11:00 AM to dusk) with high-earning Saturday mornings Ready to join the elite? Apply now to take control of your earning potential.

Ability to sell through multiple insurance carriers Access to sell to our millions of AAA members for preferred lead generation Company paid incentive trips for top performers Sales focused with a dedicated Customer Service & Policy Retention teams Opportunity to build your book and make renewal income What we can offer you: The base compensation for this position is $45,000 to $52,000/year. Actual pay will be adjusted based on experience, geographic location, and other job-related factors as permitted by law. This position is eligible to earn uncapped commission, with forecasted earning potential of $55,000 - $70,000 in the first year. Additionally, top performers may qualify for exclusive annual sales trips and other incentives. The primary duties of the Insurance Sales Agents are: Identify customer needs and recommend appropriate insurance products. Offering an array of personal lines, small commercial and life insurance products Establish strong customer and community relationships to help develop additional leads and referrals Maintain partnerships with insurance company representatives and underwriters Minimum Qualifications: This is an in-office position. Candidates must reside within a commutable distance from our Rockville, MD office. 2+ years of experience in a sales environment meeting set metrics Experience in networking and prospecting to generate your own leads Ability to obtain a Property and Casualty License and Life License within 60 days of hire Ability to learn new computer programs & multi-task Full time Associates are offered a comprehensive benefits package that includes: Medical, Dental, and Vision plan options Up to 2 weeks Paid parental leave 401k plan with company match up to 7% 2+ weeks of PTO within your first year Paid company holidays Company provided volunteer opportunities + 1 volunteer day per year Free AAA Membership Continual learning reimbursement up to $5,250 per year And MORE! Check out our Benefits Page for more information ACA is an equal opportunity employer and complies with all applicable federal, state, and local employment practices laws. At ACA, we are committed to cultivating a welcoming and inclusive workplace of team members with diverse backgrounds and experiences to enable us to meet our goals and support our values while serving our Members and customers. We strive to attract and retain candidates with a passion for their work and we encourage all qualified individuals to apply. It is ACA's policy to employ the best qualified individuals available for all positions. Hiring decisions are based upon ACA's operating needs, and applicant qualifications including, but not limited to, experience, skills, ability, availability, cooperation, and job performance. Job Category: Insurance

Job Description We are an award winning State Farm agency focused on fulfilling the needs of our customers and creating success for our team. My Unique Ability is empowering others to achieve their potential and strategizing simple solutions that build confidence in our shared future. If you have experience in the insurance industry, I invite you to apply for the position in my office. I challenge you to strive towards your potential. I look forward to being a part of your success!. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverage, policy changes, transfers, claim submissions, and billing clarification. What we provide Base Salary plus commission/bonus Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my office Requirements Insurance Sales Experience/ Property & Casualty and L/H licenses preferred. Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Successful track record of meeting sales goals/quotas preferred Excellent communication skills - written, verbal and listening Self-motivated Ability to multi-task Ability to effectively relate to a customer Property & Casualty license (must be able to obtain) Life & Health license (must be able to obtain)

Job Description State Farm Agency, located in Elkridge, MD has an immediate opening for a full-time Licensed Insurance Sales Professional. If you have experience in the insurance industry, I invite you to apply for the position in my office. Only candidates who meet the following criteria will be considered for this role: 1. Must have an active Property and Casualty insurance license. 2. Must be able to make the commute to our agency location in Elkridge, MD. This is an in-office position.3. State Farm experience is highly preferred. Responsibilities include but not limited to: Develop leads, schedule appointments, identify customer needs, and market appropriate products and services Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification What we provide: Base Pay plus Commission/Bonus Paid Time Off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my office Requirements: Insurance Sales Experience/ Property & Casualty and L/H licenses preferred Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Successful track record of meeting sales goals/quotas preferred Excellent communication skills - written, verbal and listening Self-motivated Ability to multi-task Ability to effectively relate to a customer Property & Casualty license Life & Health license If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

Join Horace Mann and Unlock Your Financial Potential Ready to take control of your financial future? At Horace Mann, we are here to support you in achieving your goals and making a meaningful difference in the lives of the educators who trust you. Join us and take the first step toward building a brighter, more prosperous future. If you're ready to take the next step toward realizing your financial goals, we invite you to join our team as an Exclusive Agent. With Horace Mann's expertise and your ambition, together, we can help you unlock your full potential. What We Offer: Competitive, performance-based [1099] compensation with an industry-leading 48-month incentive package Earning incentives tied to your activity and success during the first 48 months Quarterly production incentives for the first 48 months, rewarding consistent performance Dedicated Premier Service Representative to handle client service work, allowing you to focus on building your business Exclusive niche market designed to increase your opportunities for success Cutting-edge technology and ongoing training to support and grow your operations A comprehensive multiline product portfolio to meet a variety of client needs Market and relationship-building programs to help you establish and grow your network Your Path to Success: Several factors will contribute to your success in this role, including: A commitment to identifying and implementing solutions that help educators achieve affordable insurance solutions and financial security A focus on achieving market access and building strong relationships The ability to confidently present products to both groups and individuals Active engagement in networking, community, and industry events A dedication to investing time and resources to ensure the long-term success of your business What We're Looking For: Strong interpersonal and business management skills to build and manage your agency 2-5 years of experience in the insurance and financial services industry (preferred) Resident State General Lines Insurance Licenses: Life and Health Insurance License Property and Casualty Insurance License Ability to obtain FINRA Series 6 & 63 licenses (if applicable in your region) #LI-CP1 #VIZI#

Job Description At CPM Insurance Solutions and Services, we specialize in Home, Auto, and Life coverage, and are known for delivering personalized service backed by a deep understanding of our clients' needs. What sets us apart is our culture of respect, curiosity, and care. Our team thrives in a positive, flexible environment where open communication and continuous growth are encouraged. We invest in our people through ongoing training, cutting-edge tools, and clear pathways for career progression. If you're looking for a workplace where your skills are valued and your potential is supported, you've found it. We are seeking a motivated and customer-focused Bilingual Insurance Sales & Service Representative to join our growing team. In this role, you will help clients find tailored insurance solutions while building long-term relationships that matter. Our ideal candidate is a confident communicator who enjoys helping others and thrives in a goal-driven setting. Competitive hourly pay of $20 - $25 Bonus and commission opportunities Ongoing professional development A collaborative, supportive work environment If youre ready to grow with a company that values your ambition and rewards your success, apply today! Benefits Annual Base Salary + Commission Paid Time Off (PTO) Tuition Reimbursement Career Growth Opportunities Weekends Off Responsibilities Develop and maintain strong relationships with new and existing clients Create, present, and manage insurance plans based on client needs Educate clients on policy options and appropriate coverage Identify cross-sell opportunities, particularly in life insurance and financial products Track performance metrics and suggest improvements for growth Requirements Must have a valid Property & Casualty license Must be bilingual in Spanish Previous insurance or sales experience preferred Excellent communication and interpersonal skills Confident, self-motivated, and goal-oriented Strong negotiation and problem-solving skills

Summary/Objective Assist the Supervisor on the overall performance of the security agents, . Making sure the operation have the necessary personnel to provide the security services, at ramp, door and catering facility. Monitor services requested from the airlines. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Monitor the timely and satisfactory completion of work assignments in accordance with Company and Client policies and procedures. Review daily schedules and assign breaks when is needed. Have all the necessary information for the flights, arrival and departure times and services requested. Ensure all employees follow security procedures for each entity, such as TSA, CBP and any other airport entity where MGS operates. Follow up on client's request (airlines and passengers). Report to the supervisor any issue related to the staff, such as tardiness, absenteeism, performance, conduct or work related accidents and incidents. Conducting of on-the-job training. Make sure all the wheelchairs are account for and placed at the assigned location

Company DescriptionJobs for Humanity is partnering with HealthMarkets to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: HealthMarkets HealthMarkets Overview If you're looking for an exciting opportunity where you can change people's lives and achieve financial success as an independent insurance agent, you've come to the right place. Becoming an independent insurance agent with HealthMarkets is an opportunity unlike any other. HealthMarkets offers agents the resources and support they need to grow their businesses and succeed in the industry, all while making a difference in people's lives. And who are we? HealthMarkets is a technology-enabled health insurance agency delivering high-touch, customized health and supplemental insurance solutions to individuals, families and small businesses. Millions of Americans depend on us to help explore their insurance coverage options - and we're looking for independent insurance agents like you to help us continue that mission. So, whether you're an experienced insurance agent looking for your next opportunity or are just starting out and looking for an opportunity to demonstrate your talents, HealthMarkets is the career move that can help change your life. Job description If you're an insurance agent with 4-5 years of experience, we want you. As an independent contractor licensed insurance agent with HealthMarkets, you'll be collaborating with one of the largest independent health insurance agencies in the US. You'll have the opportunity to grow a flourishing business, all while making a difference in people's lives. Not only that, but HealthMarkets will offer you the resources you need to succeed. We'll give you access to leads, quoting tools, training resources, and more so you can focus on what you do best: selling. Contact us today and succeed on your terms with HealthMarkets. 48640-HM-0523

Meet and/or exceed production standards and monthly revenue/billing goals The job of the Recovery Specialist (insurance billing and collections) is to reconcile aged receivable accounts to determine where the outstanding balance lies. Once that is determined, the Recovery Specialist will then need to take the appropriate action; whether that be contact the insurance company for a reprocess, submit a reprint/rebill or appeal to the insurance, submit for the appropriate write off/adjustment, and/or close out the remaining balance to patient responsibility. Tasks and Responsibilities: Investigate/Reconcile outstanding accounts to determine the cause for the remaining balance Make insurance calls to resolve the outstanding account balance and obtain any pertinent information regarding the outstanding claim Resubmit reprints, rebills, and/or appeals to the insurance for processing Identify and submit any needed contractual adjustments or other write-offs Identify remaining patient responsibility, close out the balance to the patient PM20 Requirements Education/Experience/Skills Required: Education High school diploma or GED equivalent. Skills Strong communication skills Medical terminology Insurance contract experience Medical billing/claim generation experience Understanding of UB04 and HCFA1500 forms Strong mathematics Basic Microsoft Office knowledge The ability to Multitask Excellent customer service Practice effective written and oral communication Experience in Cerner billing system a plus! Functional Experience Organization Time Management Stick to client specific processes and procedures The ability to handle multiple computer systems at one time Creative talk offs, effective negotiation skills and proper follow up habits Compliance with HIPAA, FCRA, FDCPA and all other applicable laws and regulations Attributes: Dependable Effective listening skills Organized and the ability to multitask Fast learner and the ability to troubleshoot Properly handle highly confidential information Physical Requirements: While performing the duties of this job, the employee is frequently required to use their hands to type; regularly required to sit for extended periods of time, talk, hear and read; occasionally required to walk and reach with hands and arms. The employee is occasionally required to lift and/or move up to 25 pounds. Special vision requirements for this job include close vision and ability to adjust focus. The noise level in the work environment is usually moderate. This position may require some reimbursable travel. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Description ***MUST HAVE OPEN AVALIABLITY AND BE WILLING TO WORK ANY DAY OF THE WEEK AND ALL SHIFTS WHICH START AT VARIOUS TIMES INCLUDING EARLY MORNING, DAY TIME, AFTERNOONS, EVENINGS AND LATE NIGHTS****** General Purpose of Job: Lead Customer Service Agent is responsible for the direct oversight of Airline product and provides direction, training and support to Customer Service Agents to ensure that productivity levels and customer service requirements are being met and that front-line employees are complying with all safety, quality, and compliance standards established by the Company, by our clients, and by regulatory authorities. Lead by example, exemplifying integrity, professionalism and excellent communication skills. Motivate to achieve results while leading people fairly and with respect. Must be totally committed to the importance of serving the customer and have an excellent customer service focus. Essential Duties and RESPONSIBILITIES: Plans, organizes, directs, and participates in the Customer Service operations for both contracted commercial flights and charter aircraft. Customer Service operations include passenger check-in, security screening, baggage transfers to and from aircraft, aircraft deicing, aircraft cleaning, lavatory services, and aircraft power unit hookups. Directs and trains assigned Customer Service Agents working the product. Training includes new employee training and on-going in-service training, including monthly compliance and yearly safety training. Maintains required training records. Schedules On the Job Training (OJT) as required including record keeping. Completes the weekly airline deposits and daily sales reports, as well as other reports as requested by the Station and our Customer Service Manager. Troubleshoot Agent and Passenger issues, providing short- and long-term solutions. Daily review of the aircraft flight schedule and advise the Station Manager and others as required. Order supplies as required and notification of all necessary parties. Responds to procedural questions from Agents, while encouraging independence and additional training as needed. Implements departmental policy as directed for Customer Service operations. Advises the Customer Service Supervisor on policy issues, including making recommendations and decisions as appropriate and developing more efficient methods of operations as needed. Coordinates Customer Service activities with air carrier personnel, station managers, and representatives of the Transportation Security Administration (TSA) as required for assigned shift. Participates in the operation and training of various types of ground equipment, including, but not limited to, aircraft loading bridges, baggage tugs and carts, belt loaders, electric carts, lavatory carts, portable water carts, air starts, tow bars and portable stairs in and around aircraft. Ensures ground equipment is always maintained in good working order. Ensures compliance with current Federal Aviation Administration (FAA) and TSA security regulations, airline corporate rules and regulations, directives and procedures. Implements necessary changes in operations as directed. Attends regular and as-needed meetings. Maintains emergency checklists and supplies. Prepares and submits verbal and written reports related to ground service activities and Customer Service Agents as required. Creates and maintains a frequently asked question manual for agents. Must be available to work various shifts including swing and graveyard shifts plus weekends and holidays. Competency/Behavioral Requirements: Direct and participate in the work of daily Customer Service activities. Prepare timely written and verbal reports, training demonstrations, etc. Follow oral and written instructions. Communicate effectively both verbally and in writing. Deal effectively and courteously with co-workers and customers. Exercise sound, independent judgment. Analyze situations and problems with a results-oriented focus. Resolve conflict effectively. Identify and evaluate solutions, and effectively implement determined action. Approach problem-solving creatively and with a team orientation. Present an overall professional image. Perform the essential functions of the job without posing a threat to the health and safety of others. Model and promote acceptance and respect for differences among employees. Perform effectively as a member of the team in carrying out both the TDA stated mission and philosophy and the TDA. client's goals and objectives. Be pleasant with others on the job and display a good-natured, cooperative attitude. Be reliable, responsible, and dependable, and fulfill obligations. Attention to Detail Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in very difficult situations. Accept criticism and deal calmly and effectively with high stress situations be open to change (positive or negative) and to considerable variety in the workplace. Willingness to take on responsibilities and challenges. Be sensitive to others' needs and feelings and be understanding and helpful on the job. Develop one's own ways of doing things abiding by to TDA/Airline's policies and procedures, guide oneself with little or no supervision, and depend on oneself to get things done. Be persistent in the face of obstacles. PHYSICAL Demands: Must be able to carry 70-pound suitcase from the floor to 18 inches and carry 70-pound suitcase in front of you with both hands for a distance of up to 25 feet; must have physical dexterity sufficient to perform repetitive tasks and motions, including bending at the waist and knees, squatting, kneeling, crawling, twisting and sustaining those positions for extended amounts of time. Must have sufficient vision and ability to safely perform the essential functions of the position. Work Environment: Works both indoors and outdoors with exposure to extreme weather conditions as well as dust and pollen; subject to a variety of mechanical, electrical, chemical, toxic waste and other safety hazards associated with or working around aircraft, vehicles, equipment, fuel etc.; subject to constant and extreme noise, strong odors, fumes and poor lighting due to working at night; possible exposure to disease due to aircraft lavatory work. Other Requirements and Qualifications: Education, Experience and Training: Requires a 1-year of experience in the aviation industry. At least 6 months of experience must be equivalent to an Airline Service Agent to include ticketing and/or Ramp Services support. Knowledge: Thorough working knowledge of the types of aircraft used at the station. Thorough working knowledge of current FAA/TSA security directives & the procedures affecting Ramp Services as well as general procedures for passenger processing and baggage transfers. Miscellaneous Requirements: Must successfully pass a background investigation with a fingerprint-based criminal records check in accordance with Title 14, Code of Federal Regulations, Part 1542, and Airport Security, as required by the Transportation Security Administration. Must pass periodic random drug testing as required in 49 Code of Federal Regulations Part 40 for safety-sensitive employees. Must be able to work a variety of assigned shifts including evenings and weekends.

High-Paying Automotive BDC Agent - Sales & Service | Easterns Automotive Group (Franchise Dealerships) Company: Easterns Automotive Group Location: Sterling, VA Easterns Automotive Group is expanding our franchise new-car operations (Hyundai, Nissan, and more) and seeking a high-energy BDC Agent to support both Sales & Service . You'll be the friendly, professional voice that helps customers schedule test drives, set service appointments, and stay connected to their dealership experience. This role is performance-driven -every quality conversation moves the needle, and top performers earn top pay . You'll work primarily inside our BDC, partnering closely with Sales Managers, Service Advisors, and store leaders across locations (with a focus on Nissan & Hyundai). Tools include VinSolutions CRM (core), with Mastermind and CDK experience considered strong pluses. Benefits When you join Easterns Automotive Group, you are not merely an employee but a valued member of a family that prizes your professional growth and well-being. Our extensive benefits package includes: Health & Dental Insurance: Ensuring the well-being of you and your family. Vision Insurance: Taking care of your eye health. Life & Disability Insurance: Providing financial security for you and your loved ones. Health Savings Account: Additional flexibility for your health care needs. 401(k) Matching: Contributing to secure your financial future. Paid Time Off & Parental Leave: Because we know life happens. Flexible Schedule: Balancing your work and personal life. Paid Training & Tuition Reimbursement: Invest in your continuous personal and professional development. Employee Discounts: Enjoy exclusive discounts on vehicles and services as our token of appreciation. Responsibilities Sales (BDC) Manage inbound/outbound calls, texts, and emails to set qualified test-drive appointments . Use VinSolutions to document every interaction, schedule follow-ups, and maintain pipeline hygiene. Reconnect with existing customers for trade-ins, lease renewals, and upgrade opportunities (Mastermind a plus). Coordinate with store leadership to ensure vehicle availability and timely customer updates. Service (BDC) Field inbound service calls/texts; triage concerns and schedule service appointments in alignment with shop capacity. Set expectations on drop-off/waiter , estimated timelines, diagnostic fees, and transportation/loaner policies. Send confirmations, reminders, and no-show recapture messages; keep customers informed on status changes. Document clear, concise concern notes (customer voice, mileage, warning lights) so Advisors can move fast in CDK . Customer Experience & Team Support Deliver a professional, courteous experience in every interaction. Maintain KPI discipline (answer rate, book rate, show rate, RO conversion for service, sold-through for sales). Collaborate with Sales Managers and Service Advisors to resolve issues and accelerate appointment conversion. Qualifications VinSolutions CRM proficiency (required or strongly preferred). Mastermind and CDK experience are strong pluses. Prior service call/appointment coordination experience (dealership or high-volume environment) preferred. Excellent phone, text, and email communication skills; professional, friendly tone. Organized, detail-oriented, and self-motivated with strong follow-through in a fast-paced setting. Previous BDC, call-center, or dealership experience (sales and/or service) preferred. Bilingual (English/Spanish) is a plus. Compensation Base Salary + Commission , with an earning potential of $44,000 - $88,000 per year .High-paying opportunity for top performers- your results determine your income .Includes paid training and continuous development from experienced leaders. If you're people-centric, organized, and ready to grow with a fast-paced, high-reward team, apply today and join the franchise group at Easterns Automotive Group- where performance pays and professionalism drives success.

Apply Health Insurance Specialist Department of Health and Human Services Centers for Medicare & Medicaid Services Centers for Medicare & Medicaid Innovations (CMMI), State & Population Health Grp (SPHG) Apply Print Share * * * * Save * This job is open to * Duties * Requirements * How you will be evaluated * Required documents * How to apply Summary This position is located in the Department of Health & Human Services (HHS), Centers for Medicare & Medicaid Services (CMS), Center for Medicare and Medicaid Innovation (CMMI), State & Population Health Group (SPHG), Div of Health Care Delivery (DHCD). As a Health Insurance Specialist, GS-0107-13, you will manage education and outreach for private health insurance consumers. Your duties include external communications, website/product development, media relations, and research across media. Summary This position is located in the Department of Health & Human Services (HHS), Centers for Medicare & Medicaid Services (CMS), Center for Medicare and Medicaid Innovation (CMMI), State & Population Health Group (SPHG), Div of Health Care Delivery (DHCD). As a Health Insurance Specialist, GS-0107-13, you will manage education and outreach for private health insurance consumers. Your duties include external communications, website/product development, media relations, and research across media. Overview Help Open & closing dates 12/08/2025 to 12/12/2025 Salary $120,579 to - $156,755 per year Pay scale & grade GS 13 Location 1 vacancy in the following location: Woodlawn, MD Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel up to 5% for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive Promotion potential 13 Job family (Series) * 0107 Health Insurance Administration Supervisory status No Security clearance Not Required Drug test No Position sensitivity and risk Moderate Risk (MR) Trust determination process * Credentialing * Suitability/Fitness Financial disclosure No Bargaining unit status Yes Announcement number CMS-CMMI-26-12840526-IT Control number 851749300 This job is open to Help Internal to an agency Current federal employees of the hiring agency that posted the job announcement. Career transition (CTAP, ICTAP, RPL) Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants. Veterans Veterans of the U.S. Armed Forces or a spouse, widow, widower or parent of a veteran, who may be eligible for derived preference Clarification from the agency Career Transition Assistance Plan (CTAP) and Reemployment Placement (RPL) Eligibles and current Career-Conditional CMS employees within the local commuting area of Woodlawn, Maryland. Videos Duties Help * Recommend the advancement of new and innovative approaches to conduct education, outreach, or external relations tasks that can be used by CMS divisions. * Oversee the development and maintenance of website copy and outreach artifacts targeted to the needs of health insurance marketplace consumers, Medicare beneficiaries, Medicaid program officials, and health care providers. * Provide advisory services to management in matters pertaining outreach and partner management system and customer relationship management tools. * Develop training and assistance to regional offices for the review and evaluation of provider, physician, supplier, and beneficiary overpayment recovery and third-party systems. * Analyze the impact of new or revised changes to legislation before Congress for any CMS program by sharing feedback from providers, stakeholders, consumers, and beneficiaries. Requirements Help Conditions of employment * You must be a U.S. Citizen or National to apply for this position. * You will be subject to a background and suitability investigation. * Time-in-Grade restrictions apply. Qualifications ALL QUALIFICATION REQUIREMENTS MUST BE MET WITHIN 30 DAYS OF THE CLOSING DATE OF THIS ANNOUNCEMENT. Your resume must include detailed information as it relates to the responsibilities and specialized experience for this position. Evidence of copying and pasting directly from the vacancy announcement without clearly documenting supplemental information to describe your experience will result in an ineligible rating. This will prevent you from receiving further consideration. In order to qualify for the GS-13 , you must meet the following: You must demonstrate in your resume at least one year (52 weeks) of qualifying specialized experience equivalent to the GS-12 grade level in the Federal government, obtained in either the private or public sector, to include: 1) Conducting education and outreach to healthcare providers, beneficiaries, or other stakeholders associated with healthcare programs; and 2) Developing or implementing improvement projects regarding beneficiary awareness and utilization of available program services; and 3) Adapting communications material based on the characteristics and needs of various audience segments {e.g., demographics, language, ethnicity, etc.) to deliver effective messaging to diverse groups Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Time-in-Grade: To be eligible, current Federal employees must have served at least 52 weeks (one year) at the next lower grade level from the position/grade level(s) to which they are applying. Click the following link to view the occupational questionnaire: ******************************************************** Education This job does not have an education qualification requirement. Additional information Bargaining Unit Position: Yes-American Federation of Government Employee, Local 1923 Tour of Duty: Flexible Recruitment Incentive: Not Authorized Relocation Incentive: Not Authorized Financial Disclosure: Not Required Workplace Flexibility at CMS: This position has a regular and recurring reporting requirement to the CMS office listed in this announcement. CMS offers flexible working arrangements and allows employees the opportunity to participate in alternative work schedules at the manager's discretion. The Interagency Career Transition Assistance Plan (ICTAP) and Career Transition Assistance Plan (CTAP) provide eligible displaced federal employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit the required documentation and be rated well-qualified for this vacancy. Click here for a detailed description of the required supporting documents. A well-qualified applicant is one whose knowledge, skills and abilities clearly exceed the minimum qualification requirements of the position. Additional information about ICTAP and CTAP eligibility is on OPM's Career Transition Resources website at ****************************************************** Expand Hide additional information Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above. You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), the responses you provide on the application questionnaire, and the results of the online assessments required for this position. Please follow all instructions carefully. Errors or omissions may affect your rating. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): * Attention to Detail * Customer Service * Decision Making * Flexibility * Integrity/Honesty * Interpersonal Skills * Learning * Reading Comprehension * Self-Management * Stress Tolerance * Teamwork In order to be considered for this position, you must complete all required steps in the process. In addition to the application and application questionnaire, this position requires an online assessment. The online assessment measures critical general competencies required to perform the job. Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on the online assessment may also result in your removal from consideration. Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. Required documents Required Documents Help To apply for this position, you must submit a complete Application Package which includes: 1. Resume showing relevant experience; cover letter optional. Your resume must indicate your citizenship and if you are registered for Selective Service if you are a male born after 12/31/59. Your resume must also list your work experience and education (if applicable) including the start and end dates (mm/yyyy) of each employment along with the number of hours worked per week. For work in the Federal service, you must include the series and grade level for the position(s). Your resume will be used to validate your responses to the assessment tool(s). For resume and application tips visit: ************************************************************************** 2. CMS Required Documents (e.g., SF-50, DD-214, SF-15, etc.). Current CMS employees are REQUIRED to submit a copy of their most recent Notification of Personnel Action (SF-50) at the time of application. Additional documents may also be required to be considered for this vacancy announcement. Click here for a detailed description of the required documents. Failure to provide the required documentation WILL result in an ineligible rating OR non-consideration. 3. College Transcripts. Although this position does not require a degree, you may substitute college credit in whole, or in part, for experience at specified grade levels. You must submit a copy of your transcript at the time of application in order to substitute your education for the required experience. If you do not submit a transcript, your education will not be considered in determining your qualifications for the position. You may submit an unofficial transcript or a list of college courses completed indicating course title, credit hours, and grades received. An official transcript is required if you are selected for the position. College Transcripts and Foreign Education: Applicants who have completed part or all of their education outside of the U.S. must have their foreign education evaluated by an accredited organization to ensure that the foreign education is comparable to education received in accredited educational institutions in the U.S. For a listing of services that can perform this evaluation, visit the National Association of Credential Evaluation Services website. This list, which may not be all inclusive, is for informational purposes only and does not imply any endorsement of any specific agency. If you are applying for a position for which a state license is issued (e.g., physician, engineer, attorney) possession of a valid and current U.S. professional license by a graduate of a foreign professional school or program is sufficient proof that the foreign education has been determined to be equivalent to the requisite U.S. professional education in that occupational field. 4. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please click here to review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. PLEASE NOTE: A complete application package includes the online application, resume, and CMS required documents. Please carefully review the full job announcement to include the "Required Documents" and "How to Apply" sections. Failure to submit the online application, resume and CMS required documents, will result in you not being considered for employment. How to Apply Help Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents sections. The complete application package must be submitted by 11:59 PM (ET) on 12/12/2025. IN DESCRIBING YOUR WORK EXPERIENCE AND/OR EDUCATION, PLEASE BE CLEAR AND SPECIFIC REGARDING YOUR EXPERIENCE OR EDUCATION. We strongly encourage applicants to utilize the USAJOBS resume builder in the creation of resumes. Determining length of general or specialized experience is dependent on the below information and failure to provide ALL information WILL result in a finding of ineligible. * Official Position Title (include series and grade if Federal job) * Duties (be specific in describing your duties) * Employer's name and address * Supervisor name and phone number * Start and end dates by month and year (e.g. June 2007 to April 2008) * Full-time or part-time status (include hours worked per week) * Salary The application process is as follows: * Click the Apply button. * Answer the questions presented in the application and attach all necessary supporting documentation. * Click the Submit Application button prior to 11:59 PM (ET) on 12/12/2025. * If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice. * Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials. * Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended. * Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link. * Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused. Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at ***************************************** To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed. To view the announcement status or your application status: Visit *************************************************** Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application. Commissioned Corps Officers (including Commissioned Corps professionally boarded applicants) who are interested in applying to this position must send their 1-page cover letter and 2-page ONLY professional resume (not PHS Curriculum Vitae) to ************************ in lieu of applying through this announcement. The resume should specifically explain how you are qualified for this position and draw specific attention to your skills and experiences that demonstrate these qualifications. Also, send any transcripts, licenses, or certifications as requested in this announcement. Please send all documents in 1 PDF file. In the subject line of your e-mail, include only the Job Announcement Number. In the body of your e-mail, include your current rank name and serial number. Failure to provide this information may impact your consideration for this position. Additional selections may be made for similar positions across the Department of Health and Human Services (HHS) within the local commuting area(s)of the location identified in this announcement. By applying, you agree to have your application shared with any interested selecting official(s) at HHS. Clearance of CTAP/ICTAP will be applied for similar positions across HHS Agency contact information CMS HR Inquiries Email *********************** Address Center for Medicare and Medicaid Innovation 7500 Security Blvd Woodlawn, MD 21244 US Next steps Based on your application and your responses to the application questionnaire, you may be presented with instructions on how to access the USA Hire system to complete the online assessments. The online assessments must be completed within 48 hours following the close of this announcement. You will have the opportunity to request a testing accommodation for the assessment should you have a disability covered under the Americans with Disabilities Act (ADA). Your assessment results will be kept on record for one year and used toward future positions for which you might apply that require the same assessments. Within 30 business days of the closing date, 12/12/2025, you may check your status online by logging into your USAJOBS account (************************************ We will update your status after each key stage in the application process has been completed. Fair and transparent The Federal hiring process is set up to be fair and transparent. Please read the following guidance. Criminal history inquiries Equal Employment Opportunity (EEO) Policy Financial suitability New employee probationary period Privacy Act Reasonable accommodation policy Selective Service Signature and false statements Social security number request Required Documents Help To apply for this position, you must submit a complete Application Package which includes: 1. Resume showing relevant experience; cover letter optional. Your resume must indicate your citizenship and if you are registered for Selective Service if you are a male born after 12/31/59. Your resume must also list your work experience and education (if applicable) including the start and end dates (mm/yyyy) of each employment along with the number of hours worked per week. For work in the Federal service, you must include the series and grade level for the position(s). Your resume will be used to validate your responses to the assessment tool(s). For resume and application tips visit: ************************************************************************** 2. CMS Required Documents (e.g., SF-50, DD-214, SF-15, etc.). Current CMS employees are REQUIRED to submit a copy of their most recent Notification of Personnel Action (SF-50) at the time of application. Additional documents may also be required to be considered for this vacancy announcement. Click here for a detailed description of the required documents. Failure to provide the required documentation WILL result in an ineligible rating OR non-consideration. 3. College Transcripts. Although this position does not require a degree, you may substitute college credit in whole, or in part, for experience at specified grade levels. You must submit a copy of your transcript at the time of application in order to substitute your education for the required experience. If you do not submit a transcript, your education will not be considered in determining your qualifications for the position. You may submit an unofficial transcript or a list of college courses completed indicating course title, credit hours, and grades received. An official transcript is required if you are selected for the position. College Transcripts and Foreign Education: Applicants who have completed part or all of their education outside of the U.S. must have their foreign education evaluated by an accredited organization to ensure that the foreign education is comparable to education received in accredited educational institutions in the U.S. For a listing of services that can perform this evaluation, visit the National Association of Credential Evaluation Services website. This list, which may not be all inclusive, is for informational purposes only and does not imply any endorsement of any specific agency. If you are applying for a position for which a state license is issued (e.g., physician, engineer, attorney) possession of a valid and current U.S. professional license by a graduate of a foreign professional school or program is sufficient proof that the foreign education has been determined to be equivalent to the requisite U.S. professional education in that occupational field. 4. Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please click here to review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. PLEASE NOTE: A complete application package includes the online application, resume, and CMS required documents. Please carefully review the full job announcement to include the "Required Documents" and "How to Apply" sections. Failure to submit the online application, resume and CMS required documents, will result in you not being considered for employment.

Playing an essential role in the U.S. economy, Fannie Mae is foundational to housing finance. Here, your expertise can help fuel purpose-driven innovation that expands access to homeownership and affordable rental housing across the country. Join Fannie Mae to grow your career and help people find a place to call home. Job Description THE IMPACT YOU WILL MAKE As a Lead GenAI Agent Developer , you will serve as a subject matter expert to drive the engineering needs of the LLM platform, including the GenAI Gateway (Portkey), AWS AI services (AWS Bedrock and foundational models), observability, and customer support for internal and external applications. You will lead full stack development efforts across AI platform components, integrating cloud-native services, enhancing monitoring and telemetry, and supporting application teams consuming LLM capabilities. The ideal candidate will bring deep expertise in both front-end and back-end engineering, cloud infrastructure, and AI service integration, with a strong focus on building resilient, scalable, and secure systems. The Lead GenAI Agent Developer role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities: * Lead engineering efforts for the GenAI Gateway platform, focusing on scalability, reliability, and integration with enterprise AI services. * Architect and optimize solutions using AWS services, including Bedrock and other foundational models. * Enhance observability across platform components to ensure proactive monitoring, issue resolution, and performance tuning. * Provide technical leadership and support for the Fannie Mae application, ensuring seamless integration and high-quality customer experience. * Collaborate with cross-functional teams to align platform capabilities with business needs and AI adoption strategies. * Build secure integrations (via APIs, MCP, and connectors) with internal data sources (e.g. SharePoint, Confluence, Jira, ServiceNow). * Manage versioning, testing, and deployment pipelines for custom GPTs, MCPs, Agents and plug-ins. * Optimize performance and reliability - monitoring usage, latency, and API costs. * Mentor and guide engineering teams, fostering a culture of innovation, accountability, and continuous improvement. THE EXPERIENCE YOU BRING TO THE TEAM Qualifications: Minimum Required Experiences * 4 years * Proven experience in platform engineering, cloud architecture (preferably AWS), and AI/ML service integration. * Strong understanding of Large Language Models, observability tools and practices. * Experience leading hybrid teams (FTEs and contractors). * Excellent communication and stakeholder management skills. * Passion for building scalable, secure, and customer-centric AI platforms. Desired Experiences * Bachelor degree or equivalent Salary Range: $138,000 to $180,000 a year #LI-Hybrid #LI-SB1 Qualifications Angular, Java Frameworks, JavaScript, Python Frameworks Education: Bachelor's Level Degree (Required) The future is what you make it to be. Discover compelling opportunities at Fanniemae.com/careers. For most roles, employees are expected to work onsite on a regular basis at their designated office location. In-office work cadence is determined by your manager. Proximity within a reasonable commute to your designated office location is preferred unless the job is noted as open to remote. Fannie Mae is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, sex, national origin, disability, age, sexual orientation, gender identity/gender expression, marital or parental status, or any other protected factor. Fannie Mae is committed to providing reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment, unless to do so would cause undue hardship to the company. If you need assistance using our online system and/or you need a reasonable accommodation related to the hiring/application process, please complete this form. The hiring range for this role is set forth below. Final salaries will generally vary within that range based on factors that include but are not limited to, skill set, depth of experience, certifications, and other relevant qualifications. This position is eligible to participate in a Fannie Mae incentive program (subject to the terms of the program). As part of our comprehensive benefits package, Fannie Mae offers a broad range of Health, Life, Voluntary Lifestyle, and other benefits and perks that enhance an employee's physical, mental, emotional, and financial well-being. See more here. Requisition compensation: 138000 to 180000

Summary/Objective Assist the Supervisor on the overall performance of the staff, such as security agents, wheelchair agents, skycaps and porters. Making sure the operation have the necessary personnel to provide the services. Monitor services requested from the airlines. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Monitor the timely and satisfactory completion of work assignments in accordance with Company and Client policies and procedures. Review daily schedules and assign breaks when is needed. Have all the necessary information for the flights, arrival and departure times and services requested. Ensure all employees follow security procedures for each entity, such as TSA, CBP and any other airport entity where MGS operates. Follow up on client's request (airlines and passengers). Report to the supervisor any issue related to the staff, such as tardiness, absenteeism, performance, conduct or work related accidents and incidents. Conducting of on-the-job training. Make sure all the wheelchairs are account for and placed at the assigned location

High-Paying Automotive BDC Agent - Sales & Service | Easterns Automotive Group (Franchise Dealerships) Company: Easterns Automotive Group Easterns Automotive Group is expanding our franchise new-car operations (Hyundai, Nissan, and more) and seeking a high-energy BDC Agent to support both Sales & Service. You'll be the friendly, professional voice that helps customers schedule test drives, set service appointments, and stay connected to their dealership experience. This role is performance-driven-every quality conversation moves the needle, and top performers earn top pay. You'll work primarily inside our BDC, partnering closely with Sales Managers, Service Advisors, and store leaders across locations (with a focus on Nissan & Hyundai). Tools include VinSolutions CRM (core), with Mastermind and CDK experience considered strong pluses. Benefits When you join Easterns Automotive Group, you are not merely an employee but a valued member of a family that prizes your professional growth and well-being. Our extensive benefits package includes: Health & Dental Insurance: Ensuring the well-being of you and your family. Vision Insurance: Taking care of your eye health. Life & Disability Insurance: Providing financial security for you and your loved ones. Health Savings Account: Additional flexibility for your health care needs. 401(k) Matching: Contributing to secure your financial future. Paid Time Off & Parental Leave: Because we know life happens. Flexible Schedule: Balancing your work and personal life. Paid Training & Tuition Reimbursement: Invest in your continuous personal and professional development. Employee Discounts: Enjoy exclusive discounts on vehicles and services as our token of appreciation. Responsibilities Sales (BDC) Manage inbound/outbound calls, texts, and emails to set qualified test-drive appointments. Use VinSolutions to document every interaction, schedule follow-ups, and maintain pipeline hygiene. Reconnect with existing customers for trade-ins, lease renewals, and upgrade opportunities (Mastermind a plus). Coordinate with store leadership to ensure vehicle availability and timely customer updates. Service (BDC) Field inbound service calls/texts; triage concerns and schedule service appointments in alignment with shop capacity. Set expectations on drop-off/waiter, estimated timelines, diagnostic fees, and transportation/loaner policies. Send confirmations, reminders, and no-show recapture messages; keep customers informed on status changes. Document clear, concise concern notes (customer voice, mileage, warning lights) so Advisors can move fast in CDK. Customer Experience & Team Support Deliver a professional, courteous experience in every interaction. Maintain KPI discipline (answer rate, book rate, show rate, RO conversion for service, sold-through for sales). Collaborate with Sales Managers and Service Advisors to resolve issues and accelerate appointment conversion. Qualifications VinSolutions CRM proficiency (required or strongly preferred). Mastermind and CDK experience are strong pluses. Prior service call/appointment coordination experience (dealership or high-volume environment) preferred. Excellent phone, text, and email communication skills; professional, friendly tone. Organized, detail-oriented, and self-motivated with strong follow-through in a fast-paced setting. Previous BDC, call-center, or dealership experience (sales and/or service) preferred. Bilingual (English/Spanish) is a plus. Compensation Base Salary + Commission, with an earning potential of $44,000 - $88,000 per year. High-paying opportunity for top performers-your results determine your income. Includes paid training and continuous development from experienced leaders. If you're people-centric, organized, and ready to grow with a fast-paced, high-reward team, apply today and join the franchise group at Easterns Automotive Group-where performance pays and professionalism drives success.