Integration consultant vs customer relationship management consultant

Differences between integration consultant and customer relationship management consultant duties and responsibilities

Integration consultant example responsibilities.

• Serve as liaison team member replacing WPS/Gentran mainframe with IBM manage services.
• Manage offshore IBM MQSI team and run integration testing between MVS, NT and UNIX environments.
• Manage a post-? production support team to resolve issues as required by the stipulated SLA.
• Manage the production support, new development, QA, UAT, through releases of the system.
• Manage post-conversion support including team supervision, documentation, and issue resolution within SLA timeframes.
• Create customize Inbound/Outbound maps involving various transactions relate to EDIFACT, CSV.
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Customer relationship management consultant example responsibilities.

• Create several tasks, workflow rules, triggers, apex classes to achieve the complex business functionality in case management application.
• Accomplish cross-Browser compatibility and simplicity through Jquery.
• Utilize the developed custom screen to qualify/disqualify the leads and win/lost opportunities by suppressing out-of-box dialog windows.
• Manage vendor relationships promotional programs, which include defining promotional offers, developing print and email collateral and providing ROI reporting.
• Lead architecture, develop of predictive models & application develop of radiology-oncology executive dashboard and alerting services base on statistical calculations.
• Consume external web service from .net for updating the SQL server.
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