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JCPenney jobs in Baltimore, MD

- 2005 jobs
  • Customer Experience Supervisor I - Wheaton Plaza

    Jc Penney 4.3company rating

    Jc Penney job in Wheaton, MD

    General Description: As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service, leading company training initiatives and delivering company checkout experience strategies Primary Responsibilities: * Customer Service & Sales - Acts as a role model for the Manager on Duty program while directing customer service activities throughout the store. Models and holds team accountable for outstanding customer service. Greets and assists customers in finding products and partners with other team members when additional help is needed. Actively listens to customer issues to resolve problems. Maximizes sales and service by ensuring staff is scheduled appropriately, and by managing FIND more, credit, rewards and gift card programs. * Cashier Performance - Trains, mentors and coaches all cashier associates on checkout procedures to ensure outstanding service behaviors are consistently exhibited. Regularly observes and ensures associates consistently follow and implement checkout experience processes. Monitors associate efficiency by utilizing Point of Sale productivity metrics. * Line Management and Checkout Standards - Proactively shifts resources to checkouts based on observed fluctuations in store traffic. Reduces wait times during peak traffic periods by utilizing Mobile Point of Sale, Satellite Registers and Expeditor stations. Partners appropriately to stock all Impulse futures and to identify checkout supply needs. * Human Resources / People Management - Creates and monitors the store's open requisitions and routes qualified applicants to the appropriate hiring manager. Coordinates the interview Talent Tryout process. Schedules and coordinates new hire orientations and training and administers ongoing associate training. Partners with the Sales Floor Supervisor and General Manager on training compliance. Reviews schedules and makes productive edits to further optimize resources. * Performance Standards - Supportive of company shrink and safety initiatives. Meets established performance standards for the role on a consistent basis, including (but not limited to) the company's iCAP (Credit) program, product and service sales, customer service, profit, productivity, and attendance. Core Competencies: To achieve success at JCPenney, a Customer Experience Supervisor possesses the following core competencies: Embraces a Growth Mindset: Proposes and initiates actions on new ideas that improve our product, stores or practices. Will listen to ideas and suggestions and applies ideas when appropriate, champions new initiatives. Encourages others and their self to stretch beyond current capabilities. Willing to be a catalyst for change by challenging the status quo and motivates others to make improvements. Uses the growth mindset by seeing change as an opportunity to learn and grow. Thinks Critically: Demonstrates business and functional expertise and stays current with developments in the retail industry; applies learning to drive company goals. Will gather the necessary information to fully understand the scope of the problem; applies critical thinking to develop options, identify assumptions and consider impacts. Uses fact-based analysis to guide decision-making; summarizes analysis clearly and succinctly and recommends a course of action. Demonstrates Leadership: Creates an environment that fosters teamwork, recognizes others' accomplishments and respects and values differences in the workplace. Requires high personal and team performance standards, leads by example and motivates others to perform at a higher level. Able to give and is open to constructive performance feedback; holds self and others accountable for performance and actions. Creates a culture of development by coaching and teaching others. Aligns goals, processes, and culture to create momentum and champion a One Team approach. Takes Accountability: Takes responsibility for excellent customer experiences and reliably delivers solutions that meet customer needs. Is able to build relationships by showing consideration for the perspectives of others, listening first before drawing conclusions. Develops positive and inclusive relationships across the organization Implements with Excellence: Develops and prioritizes short and long-range plans that are comprehensive, realistic, and effective in meeting company goals. Implements project/plans that are well-organized and efficient, seeks feedback and takes needed action. Demonstrates the ability to effectively delegate work and communicates plans and expectations to others. Drives Results: Demonstrates a sense of urgency to act decisively and quickly. Establishes aggressive goals and takes appropriate risks to achieve results. Shows confidence when challenged and will do the right thing even when it's hard. Strives to achieve excellent results by creating a culture of continuous improvement. What you get: If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ****************************** About JCPenney: JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn. Pay Range USD $24.75/Hr -USD $30.94/Hr.
    $24.8-30.9 hourly 60d+ ago
  • Customer Experience Supervisor I - Eastpoint Mall

    Jc Penney 4.3company rating

    Jc Penney job in Baltimore, MD

    General Description: As the Customer Experience Supervisor I - You are accountable for driving profitable sales growth by leading and engaging associates, coaching associates on customer service, leading company training initiatives and delivering company checkout experience strategies Primary Responsibilities: * Customer Service & Sales - Acts as a role model for the Manager on Duty program while directing customer service activities throughout the store. Models and holds team accountable for outstanding customer service. Greets and assists customers in finding products and partners with other team members when additional help is needed. Actively listens to customer issues to resolve problems. Maximizes sales and service by ensuring staff is scheduled appropriately, and by managing FIND more, credit, rewards and gift card programs. * Cashier Performance - Trains, mentors and coaches all cashier associates on checkout procedures to ensure outstanding service behaviors are consistently exhibited. Regularly observes and ensures associates consistently follow and implement checkout experience processes. Monitors associate efficiency by utilizing Point of Sale productivity metrics. * Line Management and Checkout Standards - Proactively shifts resources to checkouts based on observed fluctuations in store traffic. Reduces wait times during peak traffic periods by utilizing Mobile Point of Sale, Satellite Registers and Expeditor stations. Partners appropriately to stock all Impulse futures and to identify checkout supply needs. * Human Resources / People Management - Creates and monitors the store's open requisitions and routes qualified applicants to the appropriate hiring manager. Coordinates the interview Talent Tryout process. Schedules and coordinates new hire orientations and training and administers ongoing associate training. Partners with the Sales Floor Supervisor and General Manager on training compliance. Reviews schedules and makes productive edits to further optimize resources. * Performance Standards - Supportive of company shrink and safety initiatives. Meets established performance standards for the role on a consistent basis, including (but not limited to) the company's iCAP (Credit) program, product and service sales, customer service, profit, productivity, and attendance. Core Competencies: To achieve success at JCPenney, a Customer Experience Supervisor possesses the following core competencies: Embraces a Growth Mindset: Proposes and initiates actions on new ideas that improve our product, stores or practices. Will listen to ideas and suggestions and applies ideas when appropriate, champions new initiatives. Encourages others and their self to stretch beyond current capabilities. Willing to be a catalyst for change by challenging the status quo and motivates others to make improvements. Uses the growth mindset by seeing change as an opportunity to learn and grow. Thinks Critically: Demonstrates business and functional expertise and stays current with developments in the retail industry; applies learning to drive company goals. Will gather the necessary information to fully understand the scope of the problem; applies critical thinking to develop options, identify assumptions and consider impacts. Uses fact-based analysis to guide decision-making; summarizes analysis clearly and succinctly and recommends a course of action. Demonstrates Leadership: Creates an environment that fosters teamwork, recognizes others' accomplishments and respects and values differences in the workplace. Requires high personal and team performance standards, leads by example and motivates others to perform at a higher level. Able to give and is open to constructive performance feedback; holds self and others accountable for performance and actions. Creates a culture of development by coaching and teaching others. Aligns goals, processes, and culture to create momentum and champion a One Team approach. Takes Accountability: Takes responsibility for excellent customer experiences and reliably delivers solutions that meet customer needs. Is able to build relationships by showing consideration for the perspectives of others, listening first before drawing conclusions. Develops positive and inclusive relationships across the organization Implements with Excellence: Develops and prioritizes short and long-range plans that are comprehensive, realistic, and effective in meeting company goals. Implements project/plans that are well-organized and efficient, seeks feedback and takes needed action. Demonstrates the ability to effectively delegate work and communicates plans and expectations to others. Drives Results: Demonstrates a sense of urgency to act decisively and quickly. Establishes aggressive goals and takes appropriate risks to achieve results. Shows confidence when challenged and will do the right thing even when it's hard. Strives to achieve excellent results by creating a culture of continuous improvement. What you get: If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ****************************** About JCPenney: JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn. Pay Range USD $22.00/Hr -USD $27.50/Hr.
    $22-27.5 hourly 16d ago
  • Driver I

    Lowe's 4.6company rating

    Beltsville, MD job

    Your Impact The Driver I is primarily responsible for ensuring on-time, accurate, and safe deliveries, while providing exceptional service to our customers. The Driver I associate will deliver products from our local warehouse to customers within a specified route. Primary responsibilities will include but are not limited to routing, loading, and completing multiple deliveries daily. What You Will Do Plans delivery activities, prints loading tickets, and delivers merchandise according to schedule to ensure on-time delivery of orders Utilizes hand-held device technology to capture signatures for all deliveries May support with warehouse operations as needed, to include pulling, checking, stocking and other tasks Verifies daily vehicle inspections and reports and ensures cleanliness, maintenance, and repairs for delivery vehicles and other equipment (e.g., lift gates). Escalates customer, complaints, dissatisfaction, and procedure violations. Partners with sales team and other departments to ensure efficient and coordinated customer service Adheres to all safety and compliance guidelines, to include policy and procedure for the operation of company vehicles and warehouse equipment Individual Contributor Minimum Qualifications High School or GED General studies or technical school graduate and 1-2 Years Experience with box truck driving; Gross Vehicle Weight ranging from 14,500 lbs. to 26,000 lbs. Physical fitness to move continuously throughout the facility, lift up to 40 pounds, and operate power equipment. Ability to comply with DOT and CDL regulations (if applicable). Valid medical certificate or ability to obtain one upon employment. Delivery Drivers may work flexible shifts, with voluntary and scheduled overtime as needed (additional pay for overtime). DL NUMBER - Driver License, Valid and in State Must be at least 21 years of age. Preferred Skills/Education Less than 1 year Experience operating forklift/power equipment such as lifts, order pickers, and similar equipment Less than 1 year Experience performing in-home deliver OR retail customer service Detail-oriented with experience in a fast-paced environment. Spatial reasoning for effective product positioning. About Lowe's Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com. Pay Range: $21.40 - $27.05 per hour Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit . Associate Benefits () Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals. Health, Dental and Vision insurance Life and Disability insurance Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time Flexible spending and health savings accounts 401(k) Retirement account with company match Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs Education support programs, including tuition assistance and trade skills scholarships Business Travel Accident insurance Maternity and Parental leave Adoption assistance Lowe's Associate Discount and broad discount platform Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. Pay Range: $21.40 - $27.05 per hour Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit
    $21.4-27.1 hourly 1d ago
  • Area Supervisor

    Ross Stores, Inc. 4.3company rating

    Oxon Hill, MD job

    Our values start with our people, join a team that values you!We are the nation's largest off-price retailer with over 2,000 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.As part of our team, you will experience:Success. Our winning team pursues excellence while learning and evolving Career growth. We develop industry leading talent because Ross grows when our people grow Teamwork. We work together to solve the hard problems and find the right solution Our commitment to Diversity, Equity & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.GENERAL PURPOSE: The Area Supervisor is a member of the Store Leadership who is responsible for a specific, assigned area of the Store as well as the general operations and supervision of the Store when functioning as the Manager on Duty. Area Supervisors are responsible for opening and closing the Store, supervising Associates, and maintaining a friendly, easy to shop environment. They ensure proper merchandise presentation, and maintain a clean work area at all times. Area Supervisors are also responsible for executing and supervising Company operational processes as needed. ESSENTIAL FUNCTIONS: Maintaining Safe & Secure Environments: Understands that safety is the number one priority and practices safe behaviors in everything they do.Maintains a high level of awareness on the sales floor to create a safe and secure shopping environment for everyone. Immediately corrects or reports any unsafe conditions or practices to Store Leadership.Responsible for security of building including entrance/exit control (Associate entry/egress, receiving door, daily trash removal, etc.), Electronic Article Surveillance (EAS) devices daily function check, Cash Office security, armored carrier pick-ups and register area.Removes clutter and ensures safe, clear egress to emergency exits.Responsible for Customer safety including accident prevention, accident reporting and emergency procedures.Tests all fire alarm systems as scheduled. Responds to after-hours alarms when requested.Customer Service:Treats all Customers, Associates, and other leaders with respect.Demonstrates courtesy, friendliness, and professionalism at all times. Recognizes Associates using Company recognition programs.Personal and Store BrandRepresents and supports the Company brand at all times.Maintains a professional appearance, in accordance with Company Dress Code. Ensures all Associates adhere to the Company Dress Code at all times.Keeps all areas of the Store clean, well-maintained, and merchandised to standard.Responsible for daily trash removal.General Merchandising:Ensures recovery, sizing and markdowns are completed to Company standards through teaching, assigning tasks, and following up per Company best practice.Responsible for receiving merchandise truck when needed.Processes all merchandise with a sense of urgency.Responsible for receipt of all non-merchandise inbound deliveries (i.e. signs, supplies, special deliveries, etc.).Responsible for cleanliness and organization of all Stockrooms.Helps deliver and place merchandise on sales floor when all merchandise is processed.Responsible for ensuring any back-stock is secured and processed to Company policy.Responsible for merchandising of department including the back stock.Responsible for the reduction of loss due to damage.Ensures compliance to the monthly presentation guidelines in assigned area.Responsible for floor moves and signing including promotional signing as needed.Responsible for re-wraps as needed. Front End Supervision and Operations:Executes all Company Best Practices and maximizes productivity by minimizing steps and extra touches when working. Ensures Associates are executing to Company standards at the Front End.Maintains pace, energy and "presence" at the Front End, managing the line to expedite Customers wait time Trains and coach Associates on cash registers, shortage control policies and other Front End procedures. To meet friendly and productivity standards.Controls Retail Associates' break schedule for backups, lunches and breaks.Ensures all equipment is working properly.Maintains proper supplies and recovery for the Front End area.Ensures go backs are expedited, properly scanned, security tagged and ticketed.Teaches all Associates the "Scan and Bag" best practice.Ensures salability of merchandise on the Front End, aisle tables, Men's/Women's 4-way features, and specialty racks.Administrative Duties as Assigned by Store Manager:Ensures Cash pulls and bank deposits are conducted to Company policy.Responsible for Front End control when needed. Understands and adheres to the policies and procedures that refer to refund approval, Associate purchase approval, securing tills and cash in safe, register Paid Outs/Ins, void approval, register media and break schedules.Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission and Payroll reporting as needed.Other duties as assigned by Store Manager. COMPETENCIES: Manages Work ProcessesBusiness AcumenPlans, Aligns & PrioritizesBuilds TalentCollaboratesLeading by ExampleCommunicates EffectivelyEnsures Accountability & ExecutionQUALIFICATIONS AND SPECIAL SKILLS REQUIRED:Excellent verbal communication skills.Fluency in English.Prior Customer Service and supervisory experience preferred.Familiarity with point-of-sale equipment and applications.Ability to perform basic mathematical calculations commonly used in retail environments.Ability to work evenings and weekends. PHYSICAL REQUIREMENTS/ADA: Ability to use all Store equipment, including PDTs, registers and PC as required. Ability to spend up to 100% of working time standing, walking, and moving around the Store. Ability to regularly bend at the waist, squat, kneel, climb, carry, reach, and stoop. Ability to occasionally push, pull and lift more than 25 lbs. Ability to use janitorial equipment, rolling racks, ladders and other assigned supplies. Certain assignments may require other qualifications and skills. Associates who work Stockroom shifts: ability to regularly push, pull and lift more than 20 lbs. SUPERVISORY RESPONSIBILITIES: Retail Associates Stockroom Leads (where applicable) DISCLAIMER This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion. Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws. The base pay range for this role is $16.50 - $17.00. The base pay range is dependent on factors including, but not limited to, experience, skills, qualifications, relevant education, certifications, seniority, and location. The range listed is just one component of the total compensation package for employees. Other rewards vary by position and location. Benefits offered to all Associates include Accident, Critical Illness, Vision, Auto, Home, and Pet insurance programs; Associate Discount, Identity Protection, Associate Purchase Program, Benefit Hub Discount Mall, Employee Assistance Program and Commuter Benefits, 401K (service requirements), Employee Stock Purchase Program, Ross Cares Fund, College Discounts, Sick Pay (where legally required) and Referral Bonuses. In addition, all Full-Time Associates, including FT Retail Associate, Area Supervisor, Assistant Store Manager and Store Manager, are eligible for extended benefits offered including Medical/Dental/Vision Health Insurance, Legal Insurance, Vacation Buy, Flexible Spending Account, Health Savings Account, Life/ADD Insurance, Long-Term Disability, Enhanced Maternity and Parental Leave Benefit, Vacation Pay accrued at a rate of 10 days/year after eligibility commences, 9 Personal and Company Holidays. AS, ASM and SM Associates in Stores and Exempt Corporate and Buying Office roles are also eligible to receive a Bonus based on individual and business performance.
    $16.5-17 hourly 21h ago
  • Cart Attendant

    Wal-Mart 4.6company rating

    Bowie, MD job

    You play a major role in how our customers feel when they leave the store. You might be the first, last, and sometimes only associate a customer interacts with. That's why it's so important to smile, greet, and thank every customer. You are an ambassador of Walmart. The pace can be intense, especially in the evenings, weekends, and holiday seasons. There are times when you must juggle several tasks in a short amount of time while helping customers: scan items, explain a price, bag items properly, count cash back, and keep your area clean--you get the idea! It takes a special person who is positive, can multi-task and has a passion for customer service and helping others.At Walmart, we offer competitive pay as well as performance-based incentive awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. For information about PTO, see ************************************ Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com. * The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual or quarterly performance incentives. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances. Premiums may be based on schedule, facility, season, or specific work performed. Multiple premiums may apply if applicable criteria are met.
    $24k-30k yearly est. 10d ago
  • Samsung Home Theater Specialist

    Best Buy 4.6company rating

    Glen Burnie, MD job

    As a Samsung Home Theater Expert, you'll work in one of our retail stores to demonstrate and sell home theater products with emphasis on the Samsung brand. First, we'll give you all the training you need to be an expert. Once you're trained, you'll explain complex technology in simple terms to help customers understand and see each product's unique value. You'll also work closely with other sales associates as you share your knowledge about Samsung products to ensure the team is ready to assist customers with the brand. What you'll do * Maintain a high level of product knowledge about new Samsung technology * Debrief with vendor partners and market teams about performance, promotions and sales best practices. * Ensure the department remains organized and ready to serve customers * Support sales strategies to achieve operating results, growth objectives and overall financial performance goals. Basic qualifications * Must be at least 18 years old * 1 year of experience in sales, customer service or related fields * Ability to work successfully as part of a team * Ability to work a flexible schedule inclusive of holidays, nights and weekends Preferred qualifications * Prior experience serving as a specialist in premium, luxury, or complex technology solutions * 1 year of experience working with consumer electronics What's in it for you We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include: * Competitive pay * Generous employee discount * Financial savings and retirement resources * Support for your physical and mental well-being About us As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here. Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.Auto Req. ID1010360BR Location Number 000290 Glen Burnie Mall MD Store Address 6722 Ritchie Hwy$15 - $17.88 /hr Pay Range $15 - $17.88 /hr
    $15-17.9 hourly 1d ago
  • Operations Associate - Eastpoint Mall

    Jc Penney 4.3company rating

    Jc Penney job in Baltimore, MD

    The Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. The Operations Associate role is an early morning position and you will work with the a team to perform functions prior to store opening. Primary Responsibilities: * Customer Service - You're maneuvering around the store at a fast pace, working with all the latest merchandise, but when a customer stops to ask you a question or request assistance, there's no one they'd rather be talking to other than you. * Executes pricing and signing - You can change ticket prices and signing on merchandise across the store better and faster than anyone! * Replenish and restock the store: You understand the needs of the customer. When merchandise is getting low, you assist your sales floor peers and leaders by pulling and preparing merchandise to go the floor in order to ensure all of our customers have the styles and sizes they need. * Receive and unload merchandise: You work with your co-workers to unload a truck and prepare the merchandise in the backroom. * Backroom standards: You keep the stockroom safe, clean, and organized . * Omnichannel: You will contribute to Omichannel efforts including Buy Online Pickup in Store, Ship from Store, Order Delivery and Returns, Shipping Online Orders, and Merchandise Receiving. * Merchandise strategy: You take the plans that have been communicated by leadership on where to place merchandise throughout the store and execute the plan with efficiency and detail. You understand the merchandising standards and work to deliver an outstanding customer experience by maintaining these standards as you flow goods to the sales floor. * Participates in a learning environment: You absorb new information from your peers or training materials on our merchandise, shrink, safety, productivity, and other business processes. Core Competencies & Accomplisments: * Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others * Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes * Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency * Work experience- 1-2 years retail experience At this time, JCPenney does not anticipate closing this job opportunity. What you get: If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ****************************** About JCPenney: JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn. Pay Range USD $15.00/Hr -USD $18.75/Hr.
    $15-18.8 hourly 8d ago
  • Omnichannel Associate - Eastpoint Mall

    Jc Penney 4.3company rating

    Jc Penney job in Baltimore, MD

    As the Omni Associate you are accountable for contributing to profitable sales growth by executing Enterprise Fulfillment and jcp.com activities and strategies to include Customer Service & Sales, Enterprise Fulfillment, jcp.com operations, and general operations Primary Responsibilities: * Customer Service & Sales - Greets and assists customers in finding products, delivering outstanding customer service; demonstrates customer service behaviors consistently; actively listens to customer issues in a calm and agreeable manner to resolve problems; actively promotes company products and services; partners with team members effectively. * Enterprise Fulfillment - Monitors the Enterprise Fulfillment systems application, picks merchandise orders, and acknowledges completion in the system; accurately packs orders in accordance with packaging requirements and timelines; completes all Ship from Store and Buy Online Pickup in Store activities in a timely manner * jcp.com Operations - Researches jcp.com order shortages/overages and completes shipment check-in; completes order binning and system reporting to complete the jcp.com processes; assists with overall organization and maintenance of jcp.com stock area; processes jcp.com order deliver and return transactions on the register * General Operations - Partners with Merchandise Associates/Assistants to replenish store and/or takes personal action to replenish products from inventory; Participates in annual inventory process * Performance Standards - Consistently meets established performance standards; including but not limited to: shrink and safety initiatives, Omnichannel, customer service, profit, productivity, and attendance. Core Competencies & Accomplishments: To achieve success at JCPenney, associates in this role will possess the following: * Work experience- Minimum 1-2 years * Education- Bachelor degree or equivalent work experience preferred; HS degree or equivalent is required * Results - Solves problems and makes smart decisions that drive sales, profit and customer service; executes work effectively and efficiently; holds self accountable to a high standards to achieve results; adapts quickly to changing situations with energy and a positive attitude * Ownership - Provides great customer service; cooperates and builds positive, inclusive and respectful relationships; takes accountability for own actions and outcomes * Intensity - Proactively finds ways to improve the customer experience; shows the confidence and courage to do what is right; takes action with energy and urgency At this time, JCPenney does not anticipate closing this job opportunity. What you get: If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ****************************** About JCPenney: JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn. Pay Range USD $15.00/Hr -USD $18.75/Hr.
    $15-18.8 hourly 8d ago
  • Asset Protection Associate - Forest Village Park

    Jc Penney 4.3company rating

    Jc Penney job in Forestville, MD

    Primary Responsibilities: Supports Shrinkage and Safety Awareness programs: Aids Store Management to communicate current shrinkage and safety topics. Conducting surveillance: Observes customer's and contractor's (CCTV/floor) activities to detect theft, fraud or suspicious activity, collects investigative intelligence related to ORC activity and fraud, takes direction from AP management to monitor team member activity as needed, reports infractions of company policy to AP and/or store management. Detaining and Interviewing suspects: Conducts interviews in accordance with local laws and Company policy on customers and contractors suspected of theft, reports suspected fraud to AP management or Market Investigations as needed. Maintaining records: Creates and manages records using approved Company methods, proper retention of evidence and disposition of recovered merchandise. Participating in Court Hearings: Attends hearings, updates appropriated files and maintains relationships with local law enforcement. Supports Safety programs: Identifies and address potential hazards to customers and associates, takes initiative to correct minor hazards, conducts incident investigations and completes associated reports. Supports Internal investigations: Takes direction from AP management to collect evidence regarding internal investigations, acts as an interview witness as needed Perform responsibilities in accordance with company policies and procedures in order to drive sales and profit. Applicants must be 18 years of age or older and have a high school diploma or GED. Core Competencies & Accomplishments: * AP knowledge- Learn and stay up to date on Company policy and procedures relating to loss prevention and relevant local legal requirements * Balanced Temperament - Maintains composure and handle high stress situations in a calm/effective manner. Handles difficult situations with discretion. * Results: Solve problems and make smart decisions that drive sales, profit or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others * Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes * Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; take action with energy and urgency What you get: If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ****************************** About JCPenney: JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn. Pay Range USD $17.50/Hr -USD $21.88/Hr.
    $17.5-21.9 hourly 24d ago
  • Geek Squad Agent (Retail Store)

    Best Buy 4.6company rating

    Timonium, MD job

    As a Geek Squad Agent, you'll be the first point of contact for people seeking technology support, knowledge and solutions for computers and other devices at our local Best Buy store. We'll provide the training and resources you need to assess customers' needs, perform basic services and partner with other agents as needed on more complex repairs. If family and friends go to you with their tech questions, this might be the perfect role for you. What you'll do * Provide positive, timely service to customers during the check-in and checkout process * Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps * Help customers set up new devices and provide advice on whether to repair or replace old devices * Monitor service queues and provide accurate status updates to customers * Maintain knowledge and skillsets through certified training courses * Clearly communicate and partner with fellow agents Basic qualifications * 3 months of experience working in retail or customer service * Ability to work a flexible schedule, including holidays, nights and weekends Preferred qualifications * Passion for technology and desire to solve problems * Ability to adapt and learn new skills in a fast-paced industry What's in it for you We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include: * Competitive pay * Generous employee discount * Financial savings and retirement resources * Support for your physical and mental well-being About us As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here. Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page. Auto Req. ID1010718BR Location Number 000149 Towson MD Store Address 1717 York Rd$15 - $19.22 /hr Pay Range $15 - $19.22 /hr
    $15-19.2 hourly 15d ago
  • Personal Stylist, Mall at Prince Georges - Full Time

    Macy's 4.5company rating

    Hyattsville, MD job

    Be part of an amazing story Macy's is more than just a store. We're a story. One that's captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy's 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We've been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work. Job Overview As a Personal Stylist, also known as MyStylist, your focus is to exceed performance metrics with an entrepreneurial mindset. You will drive enterprise-wide cross selling to deliver sales goals and achieve sales growth. You will also embrace innovation, new selling ideas, and applications. Your role is to provide an elevated and seamless customer experience through expertise in lifestyle selling, in-store and virtual selling and service by leveraging technology. Personal Stylists are expected to expand their customer base by developing key relationships with vendor partners, store leadership, peers, and their local community. This position also focuses on new customer acquisition, building and maintaining strong client relationships through clienteling, and building a social media presence. Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12-24 hours per week. Hours are dependent on business needs and colleague availability. Information regarding hours per week needed for benefit eligibility purposes can be found here . What You Will Do Exceed sale goals by providing a personalized and elevated shopping experiences in-store and online Drive customer acquisition through networking opportunities, leverage social media to seek online and in-store traffic, and create and execute a compelling online presence to form awareness and promote the services and experiences you offer Partner with store team, vendors and community partners to develop and host virtual and in-store events to deliver incremental sales. Leverage selling tools and resources to increase annual spend and repeat client visit rates through ongoing outreach and correspondence; invite customers to virtual and/or in-person appointments; promote goods, looks, and products that are relevant to your customer. Make data driven decisions that will drive growth and understand your local market and customer base. Meet with the Store Manager on a regular basis to inform them of your performance, goals and actions. Complete Daily and weekly tasks include checking emails, appointment booking upkeep, customer follow-up, content development and posts, and other duties as assigned. Attend Vendor trainings and development workshops as assigned. Share your knowledge and support peers in growing their skillset while continuously developing yours Regularly participate in store leadership meetings and visits. Maintain a clean, safe and inviting environment in alignment with our company standards and guidelines. Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities Who You Are Flexible availability, including days, evenings, weekends and holidays with regular, dependable attendance and punctuality. Ability to communicate and share information with diverse groups of customers and peers. Self-starter able to adapt quickly to changing customer expectations and needs. Resourceful and able to adapt quickly to changing priorities and deadlines. Keen sense of fashion, ability to coordinate items and suggestive selling techniques. Experience or familiarity with a variety of lifestyles, business segments and social media platforms while displaying credibility to interact with broad customer base. Minimum of 3 years retail experience or other high touch selling position. Essential Physical Requirements You Will Perform Prolonged periods (at least two consecutive hours) of standing/walking around the store or department Frequent use of computers and handheld electronic equipment Reaching, including above eye level, crouching, kneeling, stooping and color vision Lifting and moving items weighing up to 25lbs What We Can Offer You Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities. Some additional benefits we offer include: Merchandise discounts Performance-based incentives Annual merit review Employee Assistance Program with mental health counseling and legal/financial advice Access the full menu of benefits offerings here . About Us This is a great time to join Macy's! Whether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Join us and help write the next chapter in our story - Apply Today! This is not all-inclusive and may not apply to colleagues covered by a collective bargaining agreement. Macy's Inc. reserves the right to amend this job description at any time. Macy's Inc. is an Equal Opportunity Employer, committed to an inclusive work environment. STORES00
    $28k-33k yearly est. Auto-Apply 6d ago
  • Geek Squad Advanced Repair Technician

    Best Buy 4.6company rating

    Owings Mills, MD job

    As a Geek Squad Advanced Repair Technician (Agent), you'll work at our local Best Buy store to provide technology support and repair customers' computers and other devices. You'll provide excellent customer experiences by listening to their needs and partnering with other Geek Squad Agents. You'll perform repairs by troubleshooting and following our procedures. If you're passionate about technology and ready to leverage your technical abilities to help customers get the most out of their tech, this might be the perfect role for you. What you'll do * Perform diagnostic discoveries, make recommendations, repair devices and help customers both in-person and over the phone * Establish and maintain consistent rhythms for timely follow-up and ensure expectations are met or exceeded * Partner with other team members to maintain consistent and accurate documentation of customer requests and repairs * Ensure all repair tasks are completed in a timely manner and partner with leaders when issues arise * Maintain knowledge, skillsets and certifications through training courses Basic qualifications * 6 months of experience diagnosing, troubleshooting or repairing technology products * Experience actively using and learning about consumer electronics * Ability to work a flexible schedule including holidays, nights and weekends Preferred qualifications * Strong ability to prioritize and multi-task in a fast-paced environment What's in it for you We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include: * Competitive pay * Generous employee discount * Financial savings and retirement resources * Support for your physical and mental well-being About us As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here. Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page. Auto Req. ID1011382BR Location Number 001436 Owings Mills MD Store Address 10400 Owings Mills Blvd$15 - $21.21 /hr Pay Range $15 - $21.21 /hr
    $15-21.2 hourly 5d ago
  • Operations Supervisor - Wheaton Plaza

    Jc Penney 4.3company rating

    Jc Penney job in Wheaton, MD

    As the Operations Supervisor, you are accountable for contributing to profitable sales growth by driving store merchandise in-stocks, supervising and engaging Operations associates and driving the execution of operational tasks Primary Responsibilities: * Customer Service & Sales - Maneuvering around the store at a fast pace, directing the team and working with all the latest merchandise, as well as resolving customer issues and concerns in a professional manner. * Store Operations - Assists with inventory counts and updates to ensure accurate in-stock information for customers. Oversees RFID process and performs system uploading to ensure efficient and accurate updates to stock ledger as well as leads door to floor merchandise preparation process. In addition, manages and engages the pricing and signing team and the promotional price signing within the store as well as the re ticketing and re packaging execution. * Stockroom & General Operations - Responsible for all stockroom processes, work safety initiatives, facility equipment, and enables efficient execution of support processes. Oversees the cash office and owns receiving, shipping and logistics with third party carrier processes. * Team Development - Plays an active role in the training and development of associates; coaches in the moment, addresses performance issues, and partners with operations associates on training and policy compliance. * Performance Standards - Consistently meets established performance standards; including but not limited to: shrink and safety initiatives, Omnichannel, scheduling efficiency, associate relations, engagement, customer service, profit, productivity, and attendance. Core Competencies & Accomplishments To achieve success at JCPenney, a supervisor will possess the following: * Work experience- Minimum of 2 years retail leadership experience * Education- Bachelor degree or equivalent work experience * Drives Performance - Holds self and others accountable to a higher standard to achieve results. Provides feedback, visibility and recognition to the team. * Builds Relationships - Develops positive relationships: establishes strong networks, shows respect for different styles, and communicates effectively to a wide audience. * Drives Change - Adapts quickly to changing situations with energy and a positive attitude. Coaches others through change. * Shows Courage - A confident leader; willing to take on challenging assignments. Acts in accordance with beliefs and deals with conflict quickly and in a positive manner. What you get: If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ****************************** About JCPenney: JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn. Pay Range USD $24.75/Hr -USD $30.94/Hr.
    $24.8-30.9 hourly 60d+ ago
  • Driver I

    Lowe's 4.6company rating

    Annapolis, MD job

    Your Impact The Driver I is primarily responsible for ensuring on-time, accurate, and safe deliveries, while providing exceptional service to our customers. The Driver I associate will deliver products from our local warehouse to customers within a specified route. Primary responsibilities will include but are not limited to routing, loading, and completing multiple deliveries daily. What You Will Do Plans delivery activities, prints loading tickets, and delivers merchandise according to schedule to ensure on-time delivery of orders Utilizes hand-held device technology to capture signatures for all deliveries May support with warehouse operations as needed, to include pulling, checking, stocking and other tasks Verifies daily vehicle inspections and reports and ensures cleanliness, maintenance, and repairs for delivery vehicles and other equipment (e.g., lift gates). Escalates customer, complaints, dissatisfaction, and procedure violations. Partners with sales team and other departments to ensure efficient and coordinated customer service Adheres to all safety and compliance guidelines, to include policy and procedure for the operation of company vehicles and warehouse equipment Individual Contributor Minimum Qualifications High School or GED General studies or technical school graduate and 1-2 Years Experience with box truck driving; Gross Vehicle Weight ranging from 14,500 lbs. to 26,000 lbs. Physical fitness to move continuously throughout the facility, lift up to 40 pounds, and operate power equipment. Ability to comply with DOT and CDL regulations (if applicable). Valid medical certificate or ability to obtain one upon employment. Delivery Drivers may work flexible shifts, with voluntary and scheduled overtime as needed (additional pay for overtime). DL NUMBER - Driver License, Valid and in State Must be at least 21 years of age. Preferred Skills/Education Less than 1 year Experience operating forklift/power equipment such as lifts, order pickers, and similar equipment Less than 1 year Experience performing in-home deliver OR retail customer service Detail-oriented with experience in a fast-paced environment. Spatial reasoning for effective product positioning. About Lowe's Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2024 sales of more than $83 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. For more information, visit Lowes.com. Pay Range: $21.40 - $27.05 per hour Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit . Associate Benefits () Working at one of the largest retail companies has its perks. We offer exceptional benefits and wellness programs for eligible full-time and part-time associates, tailored for many different lifestyles. Our benefits range from health, vision and dental insurance to paid vacation, tuition assistance and parental and family-building benefits. Plus, we offer learning and development opportunities to help our associates grow their skills and achieve their goals. Health, Dental and Vision insurance Life and Disability insurance Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time Flexible spending and health savings accounts 401(k) Retirement account with company match Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs Education support programs, including tuition assistance and trade skills scholarships Business Travel Accident insurance Maternity and Parental leave Adoption assistance Lowe's Associate Discount and broad discount platform Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law. Pay Range: $21.40 - $27.05 per hour Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit
    $21.4-27.1 hourly 1d ago
  • Hair Stylist - Eastpoint Mall

    Jc Penney 4.3company rating

    Jc Penney job in Baltimore, MD

    At JCPenney Salon, we strive to unlock the potential of America's top salon professionals, creating an unparalleled experience for our clients today, tomorrow and for life. Every day, we exude passion, integrity, teamwork, leadership, pride, and respect! We offer cutting edge, industry-leading benefits: . Flexible scheduling* . Set your own service pricing . 50 - 70% commission based service sales* . Artistic paid training . 10% retail commission with a service . Up to $1,000 bonus for qualified candidates . Client acquisition programs . Diverse career paths * For Master Designer level and above. Applicable for Sr. Designer level and above. *Commission based on credential level, sales and productivity: Designer, Sr. Designer or Master Designer. Be a part of a team that is changing the face of the salon industry. We are looking for professionals who want to join us as a force of change-individuals who will strive to know their clients and their expectations better than ever before and are driven to respond in a timely fashion by listening and interacting. What We Look For: . Professional styling services . Self-motivation . Ability to build a fan base . Ability to partner with salon team members . Flexibility . Willingness to participate in a learning environment . A passion for the beauty industry . People skills Our professionals ensure a superior client experience by determining the client's needs and providing services including the latest cuts, the best finishing, and the industry's top chemical services. Qualifications . License- You must maintain a current cosmetology license in the state you are applying . Results: Solve problems and make smart decisions that drive sales, profit, or customer service; execute your work efficiently and effectively; inspire strong performance in yourself and others . Ownership: Provide great customer service; cooperate and build positive, inclusive, and respectful relationships; take accountability for your actions and outcomes . Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what is right; act with energy and urgency. Our passion for hair is stronger than ever, so we have turned styling into an exciting, rewarding career-and so can you. Start your future at ******************** At this time, JCPenney does not anticipate closing this job opportunity. What you get: If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ****************************** About JCPenney: JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn. Pay Range USD $11.00/Hr -USD $16.00/Hr.
    $11-16 hourly 60d+ ago
  • Premium Retail Sales Designer

    Best Buy 4.6company rating

    Falls Church, VA job

    As a Premium Retail Sales Designer, you'll provide expertise and design proposals to customers seeking premium technology solutions. You'll conduct sales in retail stores, in homes and in third-party businesses within your assigned market. You'll also partner with outside sales to coordinate all aspects of each project from beginning to end. You'll oversee product delivery, installation and implementation to build and maintain customer relationships. This includes post-sale support and follow-up to ensure customer satisfaction. This role offers a target annual compensation potential of $105,000 based on a pay rate of $15 per hour (or legal minimum wage based on location, if higher) and a variable commission plan based on individual sales. What you'll do * Engage with customers to understand their needs, preferences and budget to provide expert advice and recommendations * Maintain expert knowledge of all products within the premium category, including specifications, features and benefits * Stay informed about the latest technology trends and product releases through continuous learning and professional development * Handle customer inquiries, complaints and returns professionally, ensuring a positive experience * Provide regular sales forecasts and reports to management, including customer feedback and market trends * Use effective time management strategies to optimize daily tasks and responsibilities Basic qualifications * 2 years of customer relationship management experience or military service equivalent * 2 years of experience building complex solutions in sales, customer service or related fields * 2 years of sales experience in specialty products, luxury brands, custom design or premium products * Current, valid driver's license * Must be at least 21 years old * Have and maintain a driving record which meets Best Buy safety standards (e.g. minimal number of violations/accidents, etc.) * Acquire gain and maintain any state or local licensing, as required, within 90 days of hire Preferred qualifications * Previous experience driving strategic business initiatives * 2 years of experience managing a personal book of business * 2 years of experience in project management * 2 years of leadership experience in business, military or related fields What's in it for you We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include: * Commission-based sales incentives * Generous employee discount * Physical and mental well-being support About us As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here. Best Buy is an equal opportunity employer. Auto Req. ID989149BR Location Number 000283 Seven Corners VA Store Address 5799 Leesburg Pike$15 - $21 /hr Pay Range $15 - $21 /hr
    $15-21 hourly 16d ago
  • Car Electronics Installer

    Best Buy 4.6company rating

    Owings Mills, MD job

    As a Car Electronics Installer, you'll install new technology into customers' vehicles in the installation bay of our local Best Buy store. You'll also share advice, best practices and product recommendations with customers and other employees. If you have a passion for cars and tech, we'll provide the trainings and certifications you need to perform at an expert level. Internally, this role is known as an Autotech Agent, and it provides opportunities to advance to Autotech Agent Level 2. What you'll do * Install car electronics, including T-harness remote starts, stereos, speakers, dash cameras, backup cameras, amplifiers and in-dash units * Use provided guides to identify compatible mobile electronic products and complete installation projects * Verify vehicle make and model and communicate any compatibility concerns prior to installation * Provide a high level of customer service * Complete required trainings and certifications Basic qualifications * Current, valid driver's license * Have and maintain a driving record that meets Best Buy's safety standards (e.g., minimal number of violations/accidents) Preferred qualifications * Prior experience installing car electronics * Prior retail experience What's in it for you We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life. Our benefits include: * Competitive pay * Generous employee discount * Financial savings and retirement resources * Support for your physical and mental well-being About us As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes. Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here. Best Buy is an equal opportunity employer. Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page. Auto Req. ID1011385BR Location Number 001436 Owings Mills MD Store Address 10400 Owings Mills Blvd$15 - $21.21 /hr Pay Range $15 - $21.21 /hr
    $15-21.2 hourly 5d ago
  • Customer Experience Lead-White Marsh

    Victoria's Secret 4.1company rating

    Baltimore, MD job

    A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager. Primary Responsibility: The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates. All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top-line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $18.00 Maximum Salary: $22.50 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Demonstrates excellent merchandising skills. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Ability to monitor/track progress and incorporate feedback into decision-making. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 1 year of retail experience preferred. * Experience directing other individuals in the performance of their job duties preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $18-22.5 hourly 33d ago
  • Beauty Consultant - Marley Station Mall

    Jc Penney 4.3company rating

    Jc Penney job in Glen Burnie, MD

    General Description The Beauty Consultant is responsible for providing a personalized, engaging and fun shopping experience to clients, demonstrating beauty products and techniques, and leveraging in-depth product knowledge to enhance and enrich our client's lives. Primary Responsibilities: * Proactively approaches clients in a friendly manner to determine how to provide a rewarding client experience * Seeks out and absorbs knowledge of products and techniques to stay up to date on beauty trends * Participates in activities in assigned area(s) to support core standards and ensure merchandise is well presented and available for the client * Models strong beauty business values and culture Core Competencies and Accomplishments: * Strong communication and relationship building skills At this time, JCPenney does not anticipate closing this job opportunity. What you get: If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ****************************** About JCPenney: JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2022, JCPenney celebrates 120 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Please visit JCPenney's Newsroom to learn more and follow JCPenney on Facebook, Instagram, Twitter, and LinkedIn. Pay Range USD $16.50/Hr -USD $20.63/Hr.
    $16.5-20.6 hourly 24d ago
  • Assistant Manager Merchandise

    Jc Penney 4.3company rating

    Jc Penney job in Wheaton, MD

    Assistant Manager As the Assistant Manager of Merchandise, you will contribute to profitable sales growth by leading and engaging associates, managing company merchandise standards and execution, training and developing associates, and executing sales building programs to enhance the customer experience through driving performance standards. Primary Responsibilities: Merchandise Execution - Owns in-stock levels through merchandise replenishment activities. Maintains high merchandise presentations standards, actively leads the team in planning and execution of all merchandise and visual elements in the store Customer Service and Sales- Models, coaches, and holds team accountable for outstanding customer service. Oversees the Manager on Duty program to ensure that associates are actively engaged, and customers are serviced appropriately. Omnichannel - Supports Omnichannel initiatives to further drive sales and customer service. Owns the training and coaching on all Omnichannel initiatives and processes Specialty Businesses: Responsible for driving sales growth in Fine jewelry, Window & Mattress business by leading and engaging associates. Owns the planning and execution of special events within specialty businesses. Team Development - Partners with store management team to source and hire store talent for hourly positions. Plays an active role in the training and development of associates; coaches in the moment, addresses performance issues. Performance Standards - Consistently meets established performance standards; including but not limited to shrink and safety initiatives, Omnichannel, scheduling efficiency, associate relations, engagement, customer service, profit, productivity, and attendance. Core Competencies & Accomplishments: To achieve success at JCPenney, a manager will possess the following competencies: Prioritizes Customers: Puts customer needs first and prioritizes what matters most to them. Identifies and removes barriers to provide excellent service and experiences. Takes Accountability: Takes responsibility for excellent customer experiences and reliably delivers solutions that meet customer needs. Produces Results: Demonstrates a sense of urgency to act decisively and quickly while establishing aggressive goals and takes appropriate risks to achieve results. Works Collaboratively: Collaborates cross-functionally by sharing information, seeking input from diverse perspectives, and working towards shared goals. Work experience- Minimum of 2 years retail leadership experience Education- bachelor's degree or equivalent work experience What you get: Eligible for bonus under the Management Incentive Plan. If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ******************************* About JCPenney: JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. Pay Range USD $47,740.00 - USD $68,200.00 /Yr.
    $47.7k-68.2k yearly 60d+ ago

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