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Junior network specialist vs help desk specialist

The differences between junior network specialists and help desk specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a junior network specialist and a help desk specialist. Additionally, a help desk specialist has an average salary of $51,065, which is higher than the $50,205 average annual salary of a junior network specialist.

The top three skills for a junior network specialist include client service, switches and novell. The most important skills for a help desk specialist are customer service, troubleshoot, and technical support.

Junior network specialist vs help desk specialist overview

Junior Network SpecialistHelp Desk Specialist
Yearly salary$50,205$51,065
Hourly rate$24.14$24.55
Growth rate5%10%
Number of jobs52,08475,004
Job satisfaction--
Most common degreeAssociate Degree, 59%Bachelor's Degree, 48%
Average age4342
Years of experience22

Junior network specialist vs help desk specialist salary

Junior network specialists and help desk specialists have different pay scales, as shown below.

Junior Network SpecialistHelp Desk Specialist
Average salary$50,205$51,065
Salary rangeBetween $25,000 And $97,000Between $35,000 And $73,000
Highest paying City-New York, NY
Highest paying state-Alaska
Best paying company-Schulte Roth & Zabel
Best paying industry-Technology

Differences between junior network specialist and help desk specialist education

There are a few differences between a junior network specialist and a help desk specialist in terms of educational background:

Junior Network SpecialistHelp Desk Specialist
Most common degreeAssociate Degree, 59%Bachelor's Degree, 48%
Most common majorComputer Information SystemsComputer Science
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Junior network specialist vs help desk specialist demographics

Here are the differences between junior network specialists' and help desk specialists' demographics:

Junior Network SpecialistHelp Desk Specialist
Average age4342
Gender ratioMale, 92.3% Female, 7.7%Male, 79.4% Female, 20.6%
Race ratioBlack or African American, 5.6% Unknown, 4.8% Hispanic or Latino, 9.4% Asian, 9.6% White, 70.3% American Indian and Alaska Native, 0.3%Black or African American, 12.3% Unknown, 5.3% Hispanic or Latino, 15.3% Asian, 11.6% White, 55.0% American Indian and Alaska Native, 0.4%
LGBT Percentage9%11%

Differences between junior network specialist and help desk specialist duties and responsibilities

Junior network specialist example responsibilities.

  • Lead the Linux desktop team in both training and deployment as well as end user support.
  • Create and resolve PC desktop problems using TrackIT ticketing.
  • Utilize Novell local area network utilities for user and network support.
  • Diagnose, troubleshoot, and resolve a wide range of hardware, software, and connectivity issues.
  • Conduct research using online federal regulations, review Medicare and Medicaid policy and guidelines to complete an accurate and well-support decision.
  • Assist in any ATM network connection issues.

Help desk specialist example responsibilities.

  • Manage network software deployment, imaging/backup and unattend OS installations
  • Develop, implement, and support customized manage VPN solutions for customers.
  • Work as tier II/III technical support representative helping customers troubleshoot hardware/software problems in high volume call center.
  • Support CITRIX by resolving connectivity issues when problems are reported.
  • Assist clients with Cisco VoIP, or Cisco AnyConnect troubleshooting, and escalation to higher tiers, as necessary.
  • Repair PCs and printers install software supervise interns
  • Show more

Junior network specialist vs help desk specialist skills

Common junior network specialist skills
  • Client Service, 23%
  • Switches, 21%
  • Novell, 15%
  • Technical Support, 13%
  • Troubleshoot, 10%
  • PC, 10%
Common help desk specialist skills
  • Customer Service, 13%
  • Troubleshoot, 8%
  • Technical Support, 6%
  • Desk Support, 6%
  • Phone Calls, 5%
  • Client Facing, 4%

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