Junior network specialist vs network support engineer

Differences between junior network specialist and network support engineer duties and responsibilities

Junior network specialist example responsibilities.

• Lead the Linux desktop team in both training and deployment as well as end user support.
• Create and resolve PC desktop problems using TrackIT ticketing.
• Utilize Novell local area network utilities for user and network support.
• Diagnose, troubleshoot, and resolve a wide range of hardware, software, and connectivity issues.
• Conduct research using online federal regulations, review Medicare and Medicaid policy and guidelines to complete an accurate and well-support decision.
• Assist in any ATM network connection issues.

Network support engineer example responsibilities.

• Manage, support, upgrade and administer DNS and DHCP for all devices on the network.
• Manage a remote VOIP trial which include configuring and supporting customer premise equipment as well as carrier side equipment.
• Manage and administrate security policy and procedures for all VPN network connectivity and accounts.
• Create strong relationship with customers by resolving TCP/IP, DNS, DHCP relate problems through remote desktop and on site.
• Use various forms of Linux operating systems to create firewalls, webservers, PBX, and VPN.
• Set up VLANs and STP guards on core and access layer switches - change configurations when require.
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