Lead support engineer vs senior engineer

Differences between lead support engineer and senior engineer duties and responsibilities

Lead support engineer example responsibilities.

• Manage the setup of virtual thin clients on the SIPR network using VMware and script templates.
• Manage local and remote resources to facilitate accomplishment of team goals and minimize total SLA violation.
• Perform database queries to gather metric information, troubleshoot database issues, review SQL logs and manage database sizes as required.
• Lead technical operations for an innovative workforce virtualization movement, including initial design and improvement of technical systems and processes.
• Perform basic maintenance on UNIX boxes.
• Evaluate SQL and Java code in order to resolve software defects.
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Senior engineer example responsibilities.

• Tune the TCP/IP, NFS and CIFS for 1Gb and 10Gb Ethernet to achieve performance goals.
• Manage multiple releases of a global CRM initiative with on time and within budget deployment.
• Implement and support migration tool used to automate promotion of code throughout all SDLC environments.
• Manage & lead process analysis, design, & ERP implementation engagements at various client locations.
• Design, lead design, or participate in design of five T/R modules for phase array antennas.
• Create customized shell scripts to start-up and shut-down WebLogic admin and manage servers and integrate them with the OS.
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