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Management services technician vs technician

The differences between management services technicians and technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a management services technician, becoming a technician takes usually requires 1-2 years. Additionally, a management services technician has an average salary of $57,892, which is higher than the $38,045 average annual salary of a technician.

The top three skills for a management services technician include troubleshoot, service management and customer satisfaction. The most important skills for a technician are patients, customer service, and patient care.

Management services technician vs technician overview

Management Services TechnicianTechnician
Yearly salary$57,892$38,045
Hourly rate$27.83$18.29
Growth rate8%1%
Number of jobs187,460596,842
Job satisfaction-2
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 32%
Average age4440
Years of experience122

Management services technician vs technician salary

Management services technicians and technicians have different pay scales, as shown below.

Management Services TechnicianTechnician
Average salary$57,892$38,045
Salary rangeBetween $40,000 And $82,000Between $24,000 And $58,000
Highest paying CityBoston, MASan Jose, CA
Highest paying stateMassachusettsHawaii
Best paying companyMicrosoftMicrosoft
Best paying industryTechnologyTelecommunication

Differences between management services technician and technician education

There are a few differences between a management services technician and a technician in terms of educational background:

Management Services TechnicianTechnician
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 32%
Most common majorBusinessBusiness
Most common college--

Management services technician vs technician demographics

Here are the differences between management services technicians' and technicians' demographics:

Management Services TechnicianTechnician
Average age4440
Gender ratioMale, 66.4% Female, 33.6%Male, 75.2% Female, 24.8%
Race ratioBlack or African American, 4.5% Unknown, 3.7% Hispanic or Latino, 17.8% Asian, 1.7% White, 71.6% American Indian and Alaska Native, 0.7%Black or African American, 9.4% Unknown, 4.2% Hispanic or Latino, 19.4% Asian, 4.9% White, 61.2% American Indian and Alaska Native, 0.8%
LGBT Percentage1%2%

Differences between management services technician and technician duties and responsibilities

Management services technician example responsibilities.

  • Manage firewalls, endpoint encryption and other communications and systems security devices for large scale networks across distinct complicate infrastructure.
  • Work with on-site technicians through Linux terminal to console into Cisco equipment.
  • Used remedy ticketing system and administration for creating and assigning work order tickets.
  • Perform maintenance and grooms of T1, E1, and high capacity Ethernet circuits.
  • Provision data and telephony products for customer use including fiber, GPON, Ethernet and copper.
  • Used the in house remedy trouble ticketing queue to document troubleshooting steps and assure prompt, proactive problem resolution.
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Technician example responsibilities.

  • Achieve multiple ASE certifications within first year of employment.
  • Implement and manage UHF radio base stations, repeaters, and command network, effectively linking all regional headquarters.
  • Manage telecommunications installation and repair for hospital Nortel network.
  • Maintain numerous automate scripts to assist in managing Linux systems.
  • Manage, troubleshot and repair multiple wireless technologies including fiber optic transmission switches.
  • Install peripherals including printers, fax machines, scanners, and smartphones.
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Management services technician vs technician skills

Common management services technician skills
  • Troubleshoot, 11%
  • Service Management, 10%
  • Customer Satisfaction, 9%
  • HVAC, 9%
  • Cisco Ios, 7%
  • Cloud, 5%
Common technician skills
  • Patients, 16%
  • Customer Service, 14%
  • Patient Care, 8%
  • Hand Tools, 6%
  • Diagnosis, 5%
  • Preventative Maintenance, 4%

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