Manager, program management jobs in Berkeley, CA - 4,239 jobs

Help us tackle the growing wildfire crisis with the latest advancements in AI and IoT Who we are The problem: Every minute matters in fire response. As climate change amplifies the intensity of wildfires-with longer fire seasons, dryer fuels, and faster winds-new ignitions spread faster and put more communities at risk. Today, most wildfires are detected by bystanders and reported via 911, meaning it can take hours to detect a fire, verify its exact location and size, and dispatch first responders. Fire authorities need a faster way to detect, confirm, and pinpoint fires so that they can quickly respond-preventing small flare-ups from becoming devastating infernos. About Pano: We are a 100+ person growth‑stage hybrid‑remote start‑up, headquartered in San Francisco. We are the leader in early wildfire detection and intelligence, helping fire professionals respond to fires faster and more safely-with the right equipment, timely information, and enhanced coordination-so that they can stop a new ignition before it grows. Pano AI combines advanced hardware, software, and artificial intelligence into an easy‑to‑use, web‑based platform. Leveraging a network of ultra‑high‑definition, 360‑degree cameras atop high‑vantage points, as well as satellite and other data feeds, Pano AI produces a real‑time picture of threats in a geographic region and delivers immediate, actionable intelligence. Pano AI is on TIME's list of the 100 Most Influential Companies of 2025! MIT Technology Review listed Pano as one of the top 15 climate tech companies to watch in 2024, and Fast Company named Pano AI one of the Top 10 most innovative companies in AI of 2023. We've also been featured in the Wall Street Journal, Bloomberg, and CNBC News. Pano AI's dozens of government and enterprise customers span 16 states in the U.S., five states in Australia, and BC, Canada, and we are currently monitoring over 30 million acres of land. Pano AI has raised $89M in venture capital funding from Giant Ventures, Liberty Mutual Ventures, Tokio Marine Future Fund, Congruent Ventures, Initialized Capital, Salesforce Ventures, and T‑Mobile Ventures. Learn more at ********************* The Role We are looking for a seasoned Technical Program Management (TPM) to join Pano as our first Manager of TPM. You'll lead cross‑functional program execution across engineering, product, and operations. As a key technical leader, you'll play a pivotal role in helping us scale with precision - balancing speed and quality while driving programs from concept to launch. You will bring clarity to a fast‑moving and rapidly evolving startup. Along the way, you'll establish and iterate on processes, and help teams stay aligned and accountable across competing priorities. This is a high‑impact, hands‑on leadership role for someone who thrives in ambiguity, communicates crisply across technical and non‑technical stakeholders, and cares deeply about outcomes, not just outputs. You'll help us think big, plan rigorously, and deliver world‑class results - at startup velocity. What you'll do Lead planning and execution for complex, cross‑functional technical programs from inception through delivery Partner closely with engineering, product management, design, operations, and leadership to define program goals, requirements, and success metrics Proactively identify and resolve risks, bottlenecks, and interdependencies across multiple workstreams Define and evolve lightweight processes to improve velocity, visibility, and decision‑making without sacrificing quality Lead program reviews, drive clear documentation, and establish reliable communication rhythms across all stakeholders Foster a culture of accountability, quality, and continuous improvement Coach and develop TPMs and technical leaders to raise the execution bar across the company What you'll bring 9+ years of experience in technical program management or equivalent roles in fast‑paced, product and engineering teams 2+ years in a formal people‑management role, ideally leading TPMs or technical leads Proven success in delivering complex, cross‑functional programs involving software, hardware, and/or operational systems Strong technical fluency - able to understand system architecture, standard operating procedures, databases, and write basic code to automate tasks Exceptional verbal and written communication skills, with a bias for clarity and alignment Experience working in startups or small, high‑growth teams with evolving processes and goals Demonstrated ability to balance execution speed with quality and long‑term thinking Humility, empathy, and open‑mindedness - no egos. Nice to have Experience in safety‑critical systems, public sector, or emergency response technology Background in engineering, product management, or systems design Deep experience building and scaling TPM practices at early‑stage companies A passion for climate change adaptation and/or firefighting. Pano is an equal opportunity employer committed to recruiting and supporting our team‑members regardless of where they come from. We do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The final salary offer depends on a variety of factors, including an individual's job‑related qualifications, education, experience, knowledge, skills, and location. In addition to base salary, this position is eligible for stock options. We also provide comprehensive medical, dental, and vision insurance, a matching 401(k) plan, and unlimited paid time off. #J-18808-Ljbffr

A leading self-driving technology firm in San Francisco is seeking a Senior Manager, People Programs. This role involves leading a team of high-performing Program Managers to drive critical initiatives and develop strategic program plans. Candidates should have extensive experience in program management, preferably within HR, and demonstrate strong leadership and strategic thinking skills. The position offers a salary ranging from $147k to $238k, with potential for bonuses and equity compensation. #J-18808-Ljbffr

Metaview Metaview is re‑engineering hiring with AI at the core. Thousands of companies already use Metaview to accelerate their recruiting workflows, remove toil, and make hiring decisions with more precision. Our AI Assistant for Recruiting is used by over 3,000 companies around the world, and already makes recruiting flows drastically more efficient. But efficiency is just the starting point: the data we're capturing will enable us to build the AI platform that recognizes talent better than any human ever could. Metaview was founded by Siadhal and Shahriar after their experiences scaling Uber and Palantir. We recently announced our $35m Series B, led by Google Ventures! Growing 5x YoY, our customers are raving fans of the product, and our innovation has been covered in Fortune, Forbes, TechCrunch, and The Times. The team We're here to do the best work of our lives, and are immersed in our work. We optimize for rate‑of‑learning. Watch the clock, not the calendar. We're direct and actively‑transparent in how we communicate and share progress. This means we all have the context and information required to help each other excel. The role TL;DR: Be the bridge between Customers, Product, and Sales; transforming insights into impact. Drive AI adoption by leading change management and workflow transformation. Play a key role in shaping a new function at a category‑defining AI startup. Set the blueprint for how Engagement evolves at Metaview. The Engagement team partners with forward‑thinking customers to transform how they hire. This isn't customer support - it's strategic engagement. You'll guide organizations through the adoption of AI in their hiring workflows, ensuring they unlock meaningful outcomes and long‑term value. As Engagement Manager, you'll serve as the connective tissue across Customers, Product, and Sales - helping executives reimagine processes, operators embed AI day‑to‑day, and our internal teams sharpen strategy with deep customer insights. What you'll do Build trusted, strategic partnerships with senior stakeholders - from recruiters to C‑level - to drive business outcomes with AI. Guide organizations through change management, onboarding, adoption, and expansion; helping them scale AI‑driven workflows across teams. Drive revenue outcomes by maximizing retention and unlocking expansion opportunities; ensuring customers realize long‑term value while partnering with Sales to grow accounts. Synthesize insights from the field to shape our Engagement methodology and influence product and sales strategies. Serve as an AI thought partner: running workshops, sharing best practices, and elevating Metaview's role as a category leader. Proactively identify risks and opportunities in accounts, using product data and customer conversations to inform action. You 3+ years in consulting, customer‑facing, or strategy roles at high‑growth B2B startups or top‑tier firms. Proven ability to engage across levels - influencing executives while rolling up your sleeves with operators. Strong analytical and strategic thinker; comfortable making data‑driven decisions. Skilled in change management and guiding customers through transformation. A natural communicator: able to distill complexity into clarity, whether 1:1 or at an exec workshop. Entrepreneurial, adaptable, and energized by experimentation. Deeply aligned with our brand: intelligent, low‑BS, authentic, and customer‑obsessed. Happy to work in a hybrid working arrangement. We aim for 2-3 days per week in the office. Our US office is based in San Francisco. Compensation Base pay within our salary range is determined by a candidate's skills, expertise, or experience. For this role, our current base pay range is: $150,000 - $165,000. What's in it for you Blueprint a new function: Engagement Manager role, with the chance to define how Engagement is done at Metaview. Career acceleration: high visibility and ownership in a fast‑growing Series B rocketship. The opportunity to work at the intersection of customers, product, and AI making a real impact every day. Generous equity alongside competitive comp and benefits. Work with a team that takes hiring seriously: the best teammates you've ever had. #J-18808-Ljbffr

A tech company specializing in AI solutions is seeking an AI Engagement Manager to lead customer success and transformation initiatives. The role focuses on overseeing high-impact deployments, managing customer health metrics, and ensuring project success through strong relationships across engineering and product teams. Ideal candidates will have 4+ years in Customer Success and a strong technical foundation in SaaS environments. Competitive benefits and a dynamic working environment are offered. #J-18808-Ljbffr

What We're Building: At Medra, our mission is to use AI, robotics, and biology to accelerate life science research, with the ultimate goal of eradicating disease. We are building a Scientific Physical AI platform that helps scientists scale their lab work and generate orders of magnitude more data than before, whether to bring a new life‑saving drug to the clinic or to train a ground‑breaking biology foundation model. This is an incredibly ambitious mission, but we believe that a team of ambitious people with high ownership can accomplish incredible things. The Team: We're a team of passionate, mission‑driven engineers from companies like Tesla, Amazon, SpaceX, and Neuralink. We're collaborative and love moving fast, both with our product and on team trips skiing or go‑karting! As a team, we love nerding out about engineering and robotics - plus other topics like race cars or cooking. We like learning new things and then sharing our new knowledge with each other. Our team is opinionated and straightforward. We don't mind intense discussions about design tradeoffs. If we have arguments or miscommunication, we resolve conflicts quickly and empathetically. In this role, you will: Own the customer relationship from pre‑sale through post‑sale, deployment, & expansion Embed with customer teams to assess key pain points, understand scientific workflows, & identify critical requirements Translate business objectives into a clear roadmap for deployment at our customers, mapping out milestones, dependencies, and success criteria Dynamically move between high‑level strategy and execution‑level detail to plan and understand how day‑to‑day engineering activities map to overall goals, make complex technical trade‑offs, and proactively forecast roadblocks Operate with extreme ownership and set the pace for the team to ensure we ship on time Design, track, and optimize customer success metrics to build the business case Build deep relationships with executive sponsors and act as a strategic thought partner on their science and AI strategy Develop scalable playbooks for customer engagement and integrate feedback into product development efforts Let's talk if you have: Technical background in Bioengineering / Biological Engineering / Chemical Engineering / Computational Biology / Biological Sciences / related field 3+ years customer‑facing experience in management or strategy consulting, BD in biopharma / biotech, technical deployments, or other strategic roles 3+ years of experience working in a biological research lab, across academia or industry, and technical fluency of scientific wet lab workflows A deep interest in the life sciences and a demonstrated eagerness to learn quickly Track record of successfully leading complex, high‑stakes customer engagements that relied on fast decision‑making and tight coordination internally and externally Experience thriving in cross‑functional collaboration, effectively working with teams across Engineering, Product, & Sales Customer obsession and a passion for deeply understanding user needs and delivering impactful solutions A bias for action, solving immediate customer challenges while also focusing on scalable, repeatable processes Strong communicator with executive presence & relationship‑building capability, Exceptional ability to translate complex technical concepts into clear business value Excel in ambiguous environments where there is minimal structure and no playbook Low‑ego, high agency, team‑first, and first‑principles mindset Bonus points for: Past experience working at early‑stage, high‑growth startups. Past experience working with robotics, hardware, or software engineers. This position is 100% in-person, you must be able to come on‑site to our San Francisco office. We offer relocation benefits for applicants who need to relocate. Travel is required, up to 25‑50%. What we offer An opportunity to change the way that scientific research happens Fast‑paced, creative, and collaborative work environment Significant equity ownership 401k Medical insurance and dental Insurance Unlimited PTO Weekday dinners #J-18808-Ljbffr

A leading AI technology firm in San Francisco is seeking an Engagement Manager to lead customer onboarding and satisfaction efforts. In this full-time in-person role, you will manage customer accounts, enhance onboarding processes, and drive retention strategies. Ideal candidates will have an insurance background and strong project management skills, thriving in high-ownership environments. Join us to shape the future of the insurance industry with AI. #J-18808-Ljbffr

We are an applied AI lab building end-to-end software agents. We're the makers of Devin, the first AI software engineer, and Windsurf, the AI-native IDE. Together, they represent our vision for collaborative AI teammates that enable engineers to focus on more interesting problems and empower teams to strive for more ambitious goals. Our team is small and talent-dense. Among our founding team, we have world‑class competitive programmers, former founders, and leaders from companies at the cutting edge of AI including Scale AI, Palantir, Cursor, Waymo, Tesla, Lunchclub, Modal, Google DeepMind, and Nuro. Building Devin and Windsurf is just the first step-our hardest challenges still lie ahead. If you're excited to solve some of the world's biggest problems and build AI that can reason on real‑world tasks, apply to join us. About the Role At Cognition, customers are our highest priority. Engagement Managers (EMs) are technically oriented strategic operators who drive deep adoption and success across our most important enterprise accounts. You'll be responsible for growing consumption within strategic customers by ensuring they achieve exceptional outcomes with Devin. Cognition works with the leading AI researchers and Enterprises at the forefront of driving value from agents. Our customers are driving enterprise AI transformation around Devin. You'll act as a trusted advisor to senior leaders, designing and executing engagement plans that unlock organic, scalable growth and transformative enterprise value. In this role, you'll build centers of excellence within accounts and set up enablement programs that empower thousands of engineers to accelerate usage. You'll turn early wins into long‑term, enterprise‑wide impact. You will also pioneer the playbook for how the world's largest enterprises get value from AI Agents. You'll thrive in this role if you've worked closely with technical organizations before-whether through consulting, customer success, solutions engineering, or technical program management-and if you're motivated by high ownership and fast execution. In this role, you will: Drive consumption within our largest accounts by identifying new opportunities for Devin to contribute to their engineering goals Oversee onboarding and rollout to thousands of engineers, ensuring successful deployment Apply world class analytical and technical program management skills to support customer executives and teams, particularly with value realization and tracking Build centers of excellence within accounts and empower them through tailored enablement programs Own the rollout and adoption of new features and capabilities within your accounts Create effective feedback loops between customers, product, and engineering Identify technical risks, dependencies, and constraints early; develop mitigation strategies and contingency plans in partnership with Deployed Engineers Requirements for the role: Degree in a STEM field Proven track record in strategic, enterprise‑facing roles and building and expanding client relationships Strong technical acumen and ability to build deep relationships with both technical leadership and end users Structured, analytics‑driven problem solver Thrive in ambiguous, fast‑changing environments-you move quickly and grow quickly Demonstrated ability to learn exceptionally fast You might excel if you… have successfully been a part of complex enterprise teams, especially sourcing and managing account growth have worked as a software engineer, SE, technical account manager or other technical role previously founded a startup or were early stage at a high growth startup are a competitive, highly ambitious person who loves working in high‑intensity environments #J-18808-Ljbffr

A fast-growing technology company in California is seeking a Staff/Senior Staff PLM Manager to lead the implementation of a global Product Lifecycle Management system. This key role will drive operational efficiency, govern product data, and support the company's transition to an Original Design Manufacturer model. Candidates should possess a Bachelor's degree in Engineering or a related field, have over 10 years of experience in PLM, and show proficiency in major PLM tools like Arena or SAP. This position offers a competitive salary and benefits. #J-18808-Ljbffr

Lambda, The Superintelligence Cloud, is a leader in AI cloud infrastructure serving tens of thousands of customers. Our customers range from AI researchers to enterprises and hyperscalers. Lambda's mission is to make compute as ubiquitous as electricity and give everyone the power of superintelligence. One person, one GPU. If you'd like to build the world's best AI cloud, join us. *Note: This position requires presence in our San Francisco office location 4 days per week; Lambda's designated work from home day is currently Tuesday. About the Role Lambda Security protects some of the world's most valuable digital assets: invaluable training data, model weights representing immense computational investments, and the sensitive inputs required to leverage best of breed AI models. We're responsible for securing every byte that powers breakthrough artificial intelligence. Reporting to the Head of Security, you'll lead the Detection & Response team that acts as an intelligent backstop-ensuring Lambda is the safest place to build with AI by catching security issues in real-time while enabling our business to move at hypergrowth velocity. Your team will transform reactive security operations into a proactive threat management engine, dedicating the majority of their effort to automation, threat hunting, and capability building rather than constant firefighting. Your team will directly affect customers' trust in the safety of their data by implementing enterprise-grade detection capabilities, automating incident response workflows, and hardening our multi-cloud and bare metal infrastructure while you are building sustainable programs where senior engineers thrive solving novel security challenges. With unique access to LLMs hosted on our own infrastructure, your team will pioneer AI-powered security solutions that wouldn't be possible anywhere else. Key priorities include 24/7 operational coverage, maintaining customer trust through rapid incident response, and delivering a comprehensive D&R strategy within your first 6 months. If you're excited about building security operations so efficient that they're "almost boring," where automation handles the routine so your team can focus on the novel, we want to talk. We value diverse backgrounds, experiences, and skills, and we are excited to hear from candidates who can bring unique perspectives to our team. If you do not exactly meet this description but believe you may be a good fit, please still apply and help us understand your readiness for a Senior Manager role. Your application is not a waste of our time. What You'll Do Team Leadership & Management: Build, hire, and lead a high-performing Detection & Response team that can scale with Lambda's hypergrowth while maintaining 24/7 operational excellence Define team processes, culture, and operating rhythms that balance startup agility with security discipline, creating an environment where senior engineers thrive on automation and novel challenges Conduct regular one-on-ones, provide constructive feedback, and create clear career development paths that help security engineers advance their technical and leadership skills Drive outcomes by managing project priorities, deadlines, and deliverables while establishing our blameless post-incident culture focused on systemic improvements rather than individual accountability Technical Strategy & Execution: Define and implement threat management frameworks that transform reactive security operations into proactive threat hunting and detection, establishing automation standards that eliminate repetitive work and enable your team to focus on novel challenges Architect incident response processes and escalation frameworks that protect Lambda from impact while scaling with the company's growth Guide technology choices and evangelize new security tools, including pioneering AI-powered detection capabilities using our direct access to state-of-the-art LLMs Strategic Collaboration & Business Impact: Create data-driven insights showing where we are reacting most frequently to guide investments in preventative controls Partner with Product and Platform engineering teams to evolve our detection and response capabilities as Lambda's infrastructure grows Establish executive reporting that translates technical incidents into business impact while maintaining a blameless culture focused on systemic improvements Operational Excellence & Scaling: Drive weekly operations reviews that ensure nothing falls through the cracks while building institutional knowledge and defining repeatable processes from every incident Define sustainable on-call rotations and operational procedures that maintain 24/7 coverage without burning out senior engineers Establish the team's 6-month strategic roadmap for comprehensive D&R capabilities while defining success criteria and measurable outcomes What We Think a Candidate Needs to Demonstrate to Succeed 10+ years of security experience with 5+ years leading technical teams, demonstrating ability to build and manage independently Proven ability to define and build security programs from the ground up that accelerate business initiatives, with demonstrated experience establishing team processes, technical frameworks, and cross-functional partnerships Excellence at building automation-first security programs where technology eliminates toil and teams never do the same thing twice Clear understanding of the unique requirements of securing a cloud infrastructure provider Proven ability to create sustainable team cultures where senior engineers thrive long-term rather than burning out on repetitive tasks Strong judgment in security response, understanding real business impact and calibrating actions proportionally Track record of translating technical security work into executive communications and business-aligned metrics Thrives in high-ambiguity environments where you must build structure while executing at startup pace Nice to Have Excitement about leveraging our direct access to state-of-the-art LLMs to revolutionize security operations-imagine AI-powered threat hunting, automated security report generation, and intelligent vulnerability prioritization at a scale only possible when you host the AI infrastructure yourself. Experience building D&R programs at AI/ML companies Track record using AI/ML for security operations automation (yes, we know it's all brand new) Background scaling security during hypergrowth (10x growth phases) Deep technical background allowing hands-on contribution when needed Experience with both build and buy decisions for security tooling Experience driving or providing significant evidence for compliance audits, such as SOC 2, ISO 27001, PCI-DSS, HIPAA/HITECH, or FedRAMP. Salary Range Information The annual salary range for this position has been set based on market data and other factors. However, a salary higher or lower than this range may be appropriate for a candidate whose qualifications differ meaningfully from those listed in the job description. About Lambda Founded in 2012, with 500+ employees, and growing fast Our investors notably include TWG Global, US Innovative Technology Fund (USIT), Andra Capital, SGW, Andrej Karpathy, ARK Invest, Fincadia Advisors, G Squared, In-Q-Tel (IQT), KHK & Partners, NVIDIA, Pegatron, Supermicro, Wistron, Wiwynn, Gradient Ventures, Mercato Partners, SVB, 1517, and Crescent Cove We have research papers accepted at top machine learning and graphics conferences, including NeurIPS, ICCV, SIGGRAPH, and TOG Our values are publicly available: ************************* We offer generous cash & equity compensation Health, dental, and vision coverage for you and your dependents Wellness and commuter stipends for select roles 401k Plan with 2% company match (USA employees) Flexible paid time off plan that we all actually use A Final Note You do not need to match all of the listed expectations to apply for this position. We are committed to building a team with a variety of backgrounds, experiences, and skills. Equal Opportunity Employer Lambda is an Equal Opportunity employer. Applicants are considered without regard to race, color, religion, creed, national origin, age, sex, gender, marital status, sexual orientation and identity, genetic information, veteran status, citizenship, or any other factors prohibited by local, state, or federal law. #J-18808-Ljbffr

Persona is the configurable identity platform built for businesses in a digital‑first world. Verifying individuals and organizations is harder - but more important - than ever, with AI enabling fraudsters to launch sophisticated accounts at scale and regulations evolving rapidly. We've built Persona to support practically every use case and industry - that's why we're able to serve a wide range of leading companies. For example, Instacart relies on Persona to verify shoppers who onboard onto their platform before delivering groceries to your doorstep. Meanwhile, OpenAI relies on Persona to keep bad actors out, protecting one of the world's most powerful AI platforms from large‑scale abuse in a time when AI is reshaping the way we work and live. We're growing rapidly and looking for exceptional people to join us! About the Role You will be a trusted advisor for a portfolio of growing customers, supporting them at each stage of their lifecycle with Persona and ensuring they derive value from our platform and services. Our Engagement Managers play a pivotal role in driving business outcomes and revenue growth by deepening platform adoption, amplifying customer voices to shape Persona's product roadmap, and ensuring value delivery through close cross‑functional collaboration. What you'll do at Persona Customer Ownership & Growth: Own a portfolio of mid‑market and commercial customers, driving long‑term success and satisfaction across key touchpoints including onboarding, implementation, launch, post‑launch, and renewal. Retention and Expansion: Ensure customers are deriving maximum value from Persona to support retention and revenue growth. Drive net new revenue through identifying expansion opportunities, promoting product adoption, and leading cross‑sell initiatives. Account Planning & Relationship Building: Build and maintain strategic relationships across customer teams, including decision‑makers and key influencers. Lead joint planning sessions and business reviews to align on goals and success metrics. Product Expertise & Enablement: Become an expert in Persona's platform and use that knowledge to educate customers, showcase new features, and proactively suggest relevant solutions that align to business goals. Act as a consultative partner to business and technical stakeholders, identifying opportunity areas for program/strategy optimization. Cross‑functional Collaboration: Work closely with Sales and Customer Support to ensure a cohesive customer experience. Help shape Persona's internal processes to better support the mid‑market customer segment. Influence roadmap development by delivering structured, actionable feedback to Product and Engineering. Customer Advocacy: Partner with Marketing to highlight and amplify our biggest customer success stories. What you'll bring to Persona A minimum of 3+ years of work experience at a B2B company with a complex technical SaaS product in Account Management, Customer Success, Product Management, or other relevant roles High degree of agency and ownership, with a relentless curiosity to learn and willingness to roll up your sleeves to get the job done. Track record of structured, analytics‑driven problem‑solving Excellent multitasking capabilities, including prioritizing effectively across a wide variety of tasks and evaluating situational urgency Outstanding verbal and written communication, including explaining complex concepts to both technical and non‑technical stakeholders Ability to collaborate efficiently in teams of technical and non‑technical individuals, and comfortable working in a dynamic environment with evolving objectives and iteration with users. A growth mindset - you enjoy learning, are comfortable with ambiguity, can be flexible in your thinking, are ready to give and receive both constructive and positive feedback to be a great teammate! Willingness to travel up to 25% of the time for customer engagements Full‑time Employee Benefits and Perks For full‑time employees (excluding internship and contractor opportunities), Persona offers a wide range of benefits, including medical, dental, and vision, 3% 401(k) contribution, unlimited PTO, quarterly mental health days, family planning benefits, professional development stipend, wellness benefits, among others. While we believe competitive compensation and benefits are a critical aspect of you deciding to join us, we do hope you consider why our core values and culture are right for you. If you'd like to better understand what it's like working at Persona, feel free to check out our reviews on Glassdoor. #J-18808-Ljbffr

About the Role We're looking for our first Customer Success Manager at FurtherAI. In this role, you'll onboard and support customers, ensuring they succeed with our AI Teammates and helping to grow accounts over time. You'll collaborate closely with our founders and engineers to turn customer feedback into product improvements and to establish scalable processes from the ground up. Why Join FurtherAI? High Impact: Act as the voice of the customer across product and go-to-market teams. Real Ownership: Build playbooks, enhance onboarding, and lead our retention strategy. Mission-Driven: Help reinvent commercial insurance with reliable, intelligent AI workflows. Early Team: Be part of a tight-knit, high-performing group shaping the future of insurance work. Responsibilities Own customer onboarding, training, and early success milestones. Manage a portfolio of accounts, driving satisfaction, retention, and upsell opportunities. Conduct QBRs and regular check-ins to identify needs and proactively address churn risks. Translate customer feedback into enhancements for our products and models. Work with engineering and founders to expedite and resolve technical issues. Develop and refine internal CS processes, playbooks, and reporting systems. Contribute to documentation, FAQs, and knowledge base to support scaling efforts. You Might Be a Fit If You Have 4+ years in Customer Success or Account Management, ideally in B2B SaaS with $50-100K ACV customers. Have led customer onboarding and expansion efforts and are comfortable owning renewal/upsell targets. Are process-driven, customer-obsessed, and execute with discipline. Thrive in ambiguity and love building from the ground up. Have experience working closely with product or technical teams. Bonus: Have worked in regulated industries such as insurance, finance, or healthcare. #J-18808-Ljbffr

PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Trusted by nearly half of both the Fortune 500 and the Forbes AI 50, as well as approximately two-thirds of the Fortune 100, PagerDuty is essential for delivering always‑on digital experiences to modern businesses. Join us. At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world-all in a flexible, award‑winning workplace. PagerDuty is seeking a Sr. Manager, People Applications (HRIS) to lead our Workday strategy and operations! In this critical cross‑functional leadership role, you'll own the vision, roadmap, and day‑to‑day health of Workday across Human Capital Management (HCM) and adjacent modules, while developing a high‑performing team of Business Analysts and Integration Analysts. You'll partner closely with People Operations, Talent Acquisition, Total Rewards, Payroll, Finance, IT, and Legal to deliver scalable solutions, high‑quality data, and reliable integrations that enable business decisions and a great employee experience. As a people‑focused leader with strong project management and facilitation skills, you'll drive the evolution of our Workday platform, champion process improvements, and ensure compliance and operational excellence as PagerDuty continues to grow. PagerDuty is a flexible, hybrid workplace. We embrace and encourage in‑person working as an integral part of our culture. This role is expected to come into our San Francisco office at least 2 times per week, so you can thrive in your new role and fully embrace being a Dutonian! Key Responsibilities Set the Workday product vision and multi‑quarter roadmap, aligning technology initiatives with People and business objectives. Oversee the end‑to‑end delivery of Workday system initiatives from requirements gathering through launch and post‑launch support. Lead, mentor, and develop a high‑performing team of Business Analysts and Integration Analysts, fostering a culture of continuous improvement, collaboration, and operational excellence. Establish working norms, documentation standards, and knowledge management practices. Direct hands‑on configuration and optimization of Workday, including core HCM and key modules such as Advanced Compensation, Absence, Talent, Time Tracking, Payroll, and Benefits. Leverage Workday's business process framework, calculated fields, EIB, and core reporting to deliver scalable solutions. Own governance for Workday change intake, prioritization, and release management, including design reviews, test plans, user acceptance, and production cutovers. Serve as the senior Workday subject matter expert for new features, bi‑annual releases, and optimization opportunities. Manage the Workday security model and access controls, partnering with audit on SOX, GDPR, and data privacy requirements. Ensure robust change management and compliance with security, regulatory, and audit requirements, maintaining comprehensive documentation for business objectives, use cases, system specifications, integrations, and customizations. Direct the Workday integrations portfolio with internal and external systems, overseeing architecture, monitoring, error handling, and vendor coordination. Support data integrations and automation efforts across the people organization. Drive data quality, reconciliation, and master‑data stewardship practices within Workday. Define and monitor SLAs for issue resolution and ensure high‑quality, reliable data to enable business decisions. Guide stakeholder communication and change management for Workday, including training, release notes, and self‑service enablement. Lead productive meetings, workshops, and requirements gathering sessions, translating complex technical concepts into business terms. Stay current with Workday and related HR technologies to recommend and implement best‑in‑class solutions. Identify and recommend key technologies to support and improve business processes across the people organization. Basic Qualifications 3+ years of people management experience in IT, HR Systems, or a related field, with 2+ years of hands‑on experience with Workday configuration, security, and reporting across multiple modules. Strong background in HR, IT, or related fields, with deep knowledge of Workday business process framework, calculated fields, EIB, and integrations. Experience managing teams responsible for Workday and other HR application portfolios, including system integrations and vendor partners. Experience developing multi‑year technology roadmaps and strategic planning for Workday and other enterprise HR applications, with familiarity with AI tools and their application in HR systems automation and process improvement. Excellent communication, stakeholder management, and problem‑solving skills, with the ability to speak “HR” and translate between technical and business stakeholders. Experience working in a SaaS or publicly traded company environment. Preferred Qualifications Hands‑on expertise with Workday security, business process framework, calculated fields, EIB, and core reporting. Familiarity with compliance and controls such as SOX, GDPR, and data privacy practices as they relate to Workday. Bachelor's degree in Computer Science, Information Systems, Human Resources, or a related field, or equivalent experience. The base salary range for this position is 147,000 - 246,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits. Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job‑related knowledge, skills/competencies, and experience. Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process. Where we work PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in the following regions: Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming Candidates must reside in an eligible location, which vary by role. How we work Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define what it means to be Dutonian. People Leaders at PagerDuty are responsible for creating high‑performance environments that drive accountability. PagerDuty has four key dimensions that define our Leadership Impact: Lead Self, Lead the Team, Lead the Business, and Lead the Future. Each dimension has three associated competencies to give leaders a shared language for guiding their development, career, promotion, and succession planning discussions. Our Manager Expectations serve as a practical guide for managers to understand their responsibilities, prioritize their efforts, and drive engagement and performance. What we offer Competitive salary Comprehensive benefits package Flexible work arrangements Company equity* ESPP (Employee Stock Purchase Program)* Retirement or pension plan* Generous paid vacation time Paid holidays and sick leave Dutonian Wellness Days & HibernationDuty - company‑wide paid days off in addition to PTO Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non‑pregnant parent (some countries have longer leave standards and we comply with local laws)* Paid volunteer time off: 20 hours per year Company‑wide hack weeks Mental wellness programs *Eligibility may vary by role, region, and tenure PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. The PagerDuty Operations Cloud is an AI‑powered platform that empowers business resilience and drives operational efficiency for enterprises. With a generative AI assistant at its core, PagerDuty empowers teams to detect and resolve issues in real time, orchestrate complex workflows, and drive continuous improvement across their digital operations. PagerDuty is Great Place to Work‑certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top‑rated product on TrustRadius and G2. PagerDuty is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Your privacy is important to us. By submitting an application, you confirm that you have read and understand PagerDuty's Privacy Policy. PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs. PagerDuty uses the E‑Verify employment verification program. #J-18808-Ljbffr

A leading law firm in San Francisco is seeking a Senior Technology Site Reliability Engineering Manager to lead a team focused on ensuring the reliability, scalability, and performance of their infrastructure and services. The ideal candidate will have 7+ years of experience in DevOps or Site Reliability Engineering, strong leadership skills, and proficiency in tools like AWS and Terraform. The firm offers a competitive salary range of $165,000 - $235,000 and comprehensive benefits including 21 days of PTO and parental support. #J-18808-Ljbffr

A global environmental consultancy is looking for a full-time acoustical managing consultant in California. The role involves managing acoustic projects, client interactions, and mentoring staff. Ideal candidates will have extensive experience in environmental noise assessments and related regulations, along with a relevant degree. A commitment to sustainability is key, alongside competitive compensation ranging from $114,000 to $150,000 annually. #J-18808-Ljbffr

Posted Monday, December 29, 2025 at 11:00 AM As valued members of the KJ family, you've already witnessed our commitment to innovation, sustainability, and excellence firsthand. Now, it's time to take your career to the next level within our organization. Explore the opportunity below to grow, develop, and continue making a difference as part of our dedicated team. Your journey with KJ is just getting started! Kennedy Jenks is seeking a Water/Wastewater Project Manager to join our team in Northern California. This role is ideal for a motivated, solutions-oriented leader who excels in a dynamic consulting environment. You will manage a variety of water and wastewater projects, including water pipelines, sewer systems, tanks/reservoirs, pump stations, and treatment facilities. This position offers substantial career development opportunities in technical, managerial, and business development areas. Key Responsibilities Project Management: Oversee all phases of water and wastewater projects, including planning, design, and construction support. Ensure projects comply with contracts, drawings, specifications, codes, and regulations. Coordinate with sub-consultants for scope, schedule, and budget. Communicate with clients to establish project goals and schedule. Coordinate internally for project resource allocation. Deliver projects on time, within budget, and to the client's satisfaction. Team Management: Supervise and support engineering and technical staff, including mentoring junior engineers. Coordinate work across multiple disciplines to ensure project success. Project Tracking and Reporting: Monitor financial aspects of projects, track progress, and adjust resources as needed to meet project milestones and budgetary constraints. Implement corrective actions when needed to achieve project success. Client and Business Development: Develop and maintain strong client relationships. Identify project needs, propose solutions, and lead client meetings to secure new business opportunities. Contribute to marketing and proposal efforts, including the preparation of winning proposals, scopes of work, and budgets for various projects. Documentation and Compliance: Oversee the preparation of engineering documents, contract documents, and project reports. Ensure adherence to quality and safety practices, and coordinate with governing agencies for code compliance. Communication and Collaboration: Serve as the point of contact with clients. Lead the preparation of client presentations. Ensure compatibility with design intent by coordinating with project engineers and other disciplines. Qualifications Bachelor's or Master's degree in Civil or Environmental Engineering or a related field. 8+ years of experience in water/wastewater infrastructure projects, including 2+ years in a project management role. California Professional Engineer (PE) license or the ability to obtain California PE registration within 6 months of hire. Strong technical knowledge of the water/wastewater industry. Demonstrated ability to provide excellent client service and interact positively with clients. Ability to travel to project sites and other Kennedy Jenks offices as needed. Kennedy Jenks supports a healthy work-life balance and utilizes a hybrid model of home and office work, with a minimum of two days per week in the office. This approach empowers our people to thrive, collaborate, and achieve their full potential. Salary range for this position is expected to be between $130,000 and $200,000, and may vary based upon education, experience, qualifications, licensure/certifications, and geographic location. This position is eligible for performance and incentive compensation. Benefits Summary Kennedy Jenks offers a comprehensive benefits package, including medical, dental, vision, life and disability insurance, 401k, bonus opportunities, tuition reimbursement, professional registration support, a competitive PTO and holiday plan, and other benefits and programs. #LI-hybrid Kennedy Jenks is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy and pregnancy-related conditions, sexual orientation, gender identity, national origin, age, marital status, disability, citizenship status, genetics, protected veteran status, or any other characteristics protected by applicable law. #J-18808-Ljbffr

A prominent technology company in Santa Clara is seeking a Senior Principal Software Engineer. In this role, you will design and lead automation in CI/CD processes, mentor team members, and take part in the full software development life cycle. Candidates should have 13+ years of experience and strong skills in C, Unix/Linux, and debugging. The position offers a salary range of $240,000 - $310,000, along with numerous benefits. #J-18808-Ljbffr

A leading biotechnology firm in Alameda seeks a Director of Statistical Programming Standards & Infrastructure to lead development of programming standards and tools across studies. The role demands extensive experience in statistical programming, collaboration with various teams, and solid understanding of regulatory compliance. Candidates should possess a BS/BA and have a proven track record in enhancing efficiency in programming workflows. Competitive compensation package offered, including bonuses and comprehensive benefits. #J-18808-Ljbffr

Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join The Roadmap Planning & Program Management team sits at the intersection of strategy and execution with the aim of planning and delivering the company's priority products while providing executives the visibility and input they require to guide bi-annual releases. You will be involved in driving impact on the company roadmap and scaling product-focused program management. As our team grows, we are at the heart of the cross-functional collaboration that connects leaders across design, product marketing, engineering, supply, marketing, operations and other teams. Together, we drive the successful delivery of our roadmap while strategically partnering with key stakeholders to shape Airbnb's future. The Difference You Will Make Program Managers drive key activities across several functions in the organization including design, engineering, product marketing, marketing, operations, and more. It is a highly leveraged role that aims to improve the quality and velocity of work across cross‑functional teams by acting as a “force multiplier”. They get things done by bringing clarity out of chaos, diving into the details, and communicating clearly and in a timely manner. They're good at building relationships, motivating others with vision, and persuading with data. Success in this role is defined by your ability to make an impact with your critical thinking, attention to detail, ability to zoom out and see the big picture, and influencing key stakeholders. A Typical Day Partners with engineering, product marketing, design, community support, and other cross functional teams to deliver software product programs with the highest quality and on schedule Understands dependencies across functions to optimize the overall system and deliver the highest quality offerings at scale World‑class communicator that can simplify the complex Anticipates upcoming risks and issues and develops risk mitigation strategies proactively in a fast pace environment Brings an experienced product mindset to tie strategy and execution together Develops program plans that are unique to each initiative and require strategic thinking Operates at a variety of altitudes by tailoring communication style and approach Expert collaborator that is able to understand consumer, technology, and design Goes beyond status reporting to drive issues to resolution Understands best practices, drives improvements, and focuses on simplification Your Expertise 8+ years of experience in a combination of program management, product management, or business managing sophisticated software product programs from end to end in a creative‑led, fast paced environment Strong product and/or technology experience including product management or engineering (software preferred) Demonstrated ability of shipping software products at global scale having overcome a variety of challenges Critical thinking skills to develop bespoke program plans that are custom to the needs of the specific program World‑class verbal and written communication skills that can simplify complex topics Exceptional influencing and presentation skills Proven ability to build strong relationships and be a trusted agent for change with business leaders (up to the executive level) Track record for successfully managing ambitious and operationally complex projects with cross‑functional teams across product development, product marketing, design, marketing, and operations Expertise in using program management tools such as Airtable, Asana, Jira, Smartsheets, etc. Thrives in ambiguity in a fast‑paced, hyper‑growth organization Your Location Due to the nature of this position, the successful applicant will need to be based in San Francisco‑Bay Area, CA to be able to conduct their work. Currently, employees can not be located in: Alaska, Indiana, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin, Alabama, Mississippi, Oklahoma, Delaware And Rhode Island. This list is continuously being updated, please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively‑led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at reasonableaccommodations@airbnb.com. Please include your full name, the role you're applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. How We'll Take Care of You Our job titles may span more than one career level. The actual base pay is dependent on many factors, such as training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. $172,000 - $215,000 USD #J-18808-Ljbffr

A leading digital operations management company in San Francisco is hiring a Sr. Manager, People Applications (HRIS). This role will oversee Workday strategy and lead a team of Business Analysts. You will ensure operational excellence, manage system integrations, and drive strategic planning for HR applications. The ideal candidate has over 3 years of people management experience, extensive Workday knowledge, and is adept at stakeholder communication. This position is hybrid and focuses on creating a great employee experience. #J-18808-Ljbffr