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Medical office administrative assistant vs front office assistant

The differences between medical office administrative assistants and front office assistants can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a medical office administrative assistant, becoming a front office assistant takes usually requires 1-2 years. Additionally, a medical office administrative assistant has an average salary of $33,856, which is higher than the $32,913 average annual salary of a front office assistant.

The top three skills for a medical office administrative assistant include patients, CPT and patient care. The most important skills for a front office assistant are patients, customer service, and excellent interpersonal.

Medical office administrative assistant vs front office assistant overview

Medical Office Administrative AssistantFront Office Assistant
Yearly salary$33,856$32,913
Hourly rate$16.28$15.82
Growth rate16%-5%
Number of jobs136,278149,847
Job satisfaction--
Most common degreeAssociate Degree, 28%Bachelor's Degree, 24%
Average age3747
Years of experience122

What does a medical office administrative assistant do?

Medical Office Administrative Assistants are responsible for providing administrative support to a medical facility. Their duties include documenting case histories through patient interviews, updating patient health records, scheduling appointments, processing insurance claims adhering to legal regulations, assisting patient paperwork, and managing receivables and payables accounts. They also attend to patient inquiries and assist nurses and doctors with test scheduling, supplies ordering, and medical examinations. Medical Office Administrative Assistants use medical software to process transactions and keep abreast with changes in insurance and medical legislation.

What does a front office assistant do?

Front office assistants typically work and perform their duty within the office. They do office support duties like welcome and greet customers, answer phone calls, and schedule and plan appointments. It is their responsibility to sort mails, route calls, and listen to voicemails. They need to organize and give out communications promptly. Also, they do clerical tasks, manage inventory, and maintain their work area. They must be keen to details, can multitask and have excellent communication and customer service skills.

Medical office administrative assistant vs front office assistant salary

Medical office administrative assistants and front office assistants have different pay scales, as shown below.

Medical Office Administrative AssistantFront Office Assistant
Average salary$33,856$32,913
Salary rangeBetween $27,000 And $41,000Between $26,000 And $40,000
Highest paying City-Washington, DC
Highest paying state-Connecticut
Best paying company-University of California, Berkeley
Best paying industry-Health Care

Differences between medical office administrative assistant and front office assistant education

There are a few differences between a medical office administrative assistant and a front office assistant in terms of educational background:

Medical Office Administrative AssistantFront Office Assistant
Most common degreeAssociate Degree, 28%Bachelor's Degree, 24%
Most common majorHealth Care AdministrationMedical Assisting Services
Most common college-University of Pennsylvania

Medical office administrative assistant vs front office assistant demographics

Here are the differences between medical office administrative assistants' and front office assistants' demographics:

Medical Office Administrative AssistantFront Office Assistant
Average age3747
Gender ratioMale, 10.6% Female, 89.4%Male, 9.7% Female, 90.3%
Race ratioBlack or African American, 11.3% Unknown, 4.7% Hispanic or Latino, 23.2% Asian, 9.3% White, 50.7% American Indian and Alaska Native, 0.8%Black or African American, 10.1% Unknown, 4.5% Hispanic or Latino, 23.7% Asian, 7.5% White, 53.3% American Indian and Alaska Native, 0.9%
LGBT Percentage6%6%

Differences between medical office administrative assistant and front office assistant duties and responsibilities

Medical office administrative assistant example responsibilities.

  • Create and maintain confidential patient files according to HIPAA regulations, and implement log books to automate patient records management.
  • Provide front and back office support for surgeons by administratively managing and monitoring patients.
  • Adhere to OSHA guidelines while performing instrument sterilization in addition to managing medical inventory.
  • Prepare employee schedules, assist with patient triage, assist with cosmetic and medical procedures as needed.
  • Verify and process patient insurance coverage and handle tasks relate to insurance information of patients.
  • Recommend and/or initiate patient management in cases of acute distress with medications, laboratory orders and initiation of CPR when necessary.
  • Show more

Front office assistant example responsibilities.

  • Manage correspondence and documentation for OSHA compliance and hold some accounts payable responsibilities by coding invoices for processing and payment.
  • Ensure compliance with HIPAA and OSHA regulations to improve customer relations and promote favorable patient/physician interactions.
  • Download all transcription for the physicians and mail out letters and patient consults.
  • Utilize knowledge of ICD-9 and CPT coding by verifying explanation of benefits render to patient, for insurance purposes.
  • Collect co-pays, enter update demographics into EHR/EMR, enter ICD-9 and CPT codes as needed into patient records electronically
  • Verify insurance to include commercial and Medicaid.
  • Show more

Medical office administrative assistant vs front office assistant skills

Common medical office administrative assistant skills
  • Patients, 32%
  • CPT, 5%
  • Patient Care, 4%
  • Patient Appointments, 4%
  • Phone Calls, 4%
  • Insurance Verification, 4%
Common front office assistant skills
  • Patients, 21%
  • Customer Service, 9%
  • Excellent Interpersonal, 7%
  • Patient Demographics, 5%
  • Patient Care, 5%
  • Front Desk, 4%

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