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The differences between medical office administrative assistants and front office assistants can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a medical office administrative assistant, becoming a front office assistant takes usually requires 1-2 years. Additionally, a medical office administrative assistant has an average salary of $33,856, which is higher than the $32,913 average annual salary of a front office assistant.
The top three skills for a medical office administrative assistant include patients, CPT and patient care. The most important skills for a front office assistant are patients, customer service, and excellent interpersonal.
| Medical Office Administrative Assistant | Front Office Assistant | |
| Yearly salary | $33,856 | $32,913 |
| Hourly rate | $16.28 | $15.82 |
| Growth rate | 16% | -5% |
| Number of jobs | 136,278 | 149,847 |
| Job satisfaction | - | - |
| Most common degree | Associate Degree, 28% | Bachelor's Degree, 24% |
| Average age | 37 | 47 |
| Years of experience | 12 | 2 |
Medical Office Administrative Assistants are responsible for providing administrative support to a medical facility. Their duties include documenting case histories through patient interviews, updating patient health records, scheduling appointments, processing insurance claims adhering to legal regulations, assisting patient paperwork, and managing receivables and payables accounts. They also attend to patient inquiries and assist nurses and doctors with test scheduling, supplies ordering, and medical examinations. Medical Office Administrative Assistants use medical software to process transactions and keep abreast with changes in insurance and medical legislation.
Front office assistants typically work and perform their duty within the office. They do office support duties like welcome and greet customers, answer phone calls, and schedule and plan appointments. It is their responsibility to sort mails, route calls, and listen to voicemails. They need to organize and give out communications promptly. Also, they do clerical tasks, manage inventory, and maintain their work area. They must be keen to details, can multitask and have excellent communication and customer service skills.
Medical office administrative assistants and front office assistants have different pay scales, as shown below.
| Medical Office Administrative Assistant | Front Office Assistant | |
| Average salary | $33,856 | $32,913 |
| Salary range | Between $27,000 And $41,000 | Between $26,000 And $40,000 |
| Highest paying City | - | Washington, DC |
| Highest paying state | - | Connecticut |
| Best paying company | - | University of California, Berkeley |
| Best paying industry | - | Health Care |
There are a few differences between a medical office administrative assistant and a front office assistant in terms of educational background:
| Medical Office Administrative Assistant | Front Office Assistant | |
| Most common degree | Associate Degree, 28% | Bachelor's Degree, 24% |
| Most common major | Health Care Administration | Medical Assisting Services |
| Most common college | - | University of Pennsylvania |
Here are the differences between medical office administrative assistants' and front office assistants' demographics:
| Medical Office Administrative Assistant | Front Office Assistant | |
| Average age | 37 | 47 |
| Gender ratio | Male, 10.6% Female, 89.4% | Male, 9.7% Female, 90.3% |
| Race ratio | Black or African American, 11.3% Unknown, 4.7% Hispanic or Latino, 23.2% Asian, 9.3% White, 50.7% American Indian and Alaska Native, 0.8% | Black or African American, 10.1% Unknown, 4.5% Hispanic or Latino, 23.7% Asian, 7.5% White, 53.3% American Indian and Alaska Native, 0.9% |
| LGBT Percentage | 6% | 6% |