Client Service Agent
Member service representative job in Jacksonville, FL
Compensation Range: $45,000-$52,000
Vacancy Status: This job posting is for an existing vacancy.
Use of AI in Hiring: We use artificial intelligence tools to screen and assess applications as part of our hiring process. Human recruiters review all results.
Client Service Agent
Connexions Inc. (CNX) is an appraisal management software that provides fast, reliable and cost-effective valuation services to the lending industry. CNX products manage the full administration of the appraisal process, vendors and support consistent quality control of policies and procedures. CNX is part of The Nationwide Group (TNG) - a pioneer of outsourced financial services software.
Position Summary
The role plays a critical part in the retention of our existing clients; Financial Industry. In this role, you will offer an exceptional client experience (Lenders & Appraisers) through problem solving and client requirement knowledge. You will ensure a smooth appraisal management process by monitoring appraisal requests. This is a Business to Business client service position (no sales). We are currently hiring for a full-time role.
Position Profile
• Excellent communication skills - verbal and written fluency at a professional level
• Post-Secondary Education required.
• Experience handling Client phone calls and email inquiries and delivering an exceptional client experience to financial industry partners.
• Industry experience in any of the following is an asset; business to business services, mortgage processing sector, call center/customer service environment, or professional data entry services
• Be available to work between 8:00 am - 8:00 pm (Eastern Time), Monday through Friday. Some Evenings Required
• Effectively handle client escalations by responding in a timely manner and follow escalation procedures and chain of command
• Sign up new broker user
• Proficient computer skills including competency with MS Word, Excel and Outlook
• Demonstrates sound judgment and effective problem solving skills
• Remains energized and focused in a fast-paced and evolving environment
• Must have speedy and accurate typing skills, and be detail oriented
• Seek opportunities to introduce new ideas and improve processes
• Industry knowledge is preferred but not mandatory.
We thank you for your interest only candidates selected for an interview will be contacted.
Customer Service and Sales Professional (Real Estate)
Member service representative job in Lakeside, FL
A Customer Service and Sales Professional (Real Estate) is a real estate agent who takes their clients through the purchase and sale of a property. Real estate transactions can be confusing and complicated, so clients rely on Customer Service and Sales Professionals to help them get the best value out of their purchase or sale. As a Customer Service and Sales Professional, you have fantastic customer service skills and are able to work with a large portfolio of clients and make each of them feel cared for and important.
Job Responsibilities
* Reach out to customers to find out what their real estate needs are and answer any questions
* When ready to sell their home, help clients price their property well and give them advice on making it marketable
* Communicate with other Customer Service and Sales Professionals so they are aware of the properties in your portfolio
* Understand your real estate environment and the trends of home values in your area
* Network within your local community to increase your client portfolio
About Berkshire Hathaway HomeServices Florida Network Realty
Berkshire Hathaway HomeServices Florida Network Realty was established in 1988 as Prudential Network Realty. Linda Sherrer, Founder, President and CEO, had one clear goal in mind: to raise the level of professionalism in Northeast Florida's real estate market. We knew this goal could only be achieved if key elements were in place - a well-known brand that commanded trust and respect and a select team of REALTORS and employees with a shared passion for serving the clients' needs.
Regulatory Notice. To work as a real estate agent (and be qualified for this position) you must have (or obtain) a real estate license. Like getting a driver's license, state authorized training/testing is required to get certified. Third-party educational institutions provide this fee-based training to the general
Customer Service Representative 2
Member service representative job in Lakeside, FL
DEPARTMENT OF ECONOMIC SECURITY
Your Partner For A Stronger Arizona. DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.
DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.
CUSTOMER SERVICE REPRESENTATIVE 2
Job Location:
Division of Benefits & Medical Eligibility (DBME)
Family Assistance Administration (FAA)
20 East White Mountain Boulevard, Suite C-3, Lakeside, Arizona 85929
Posting Details:
Salary: $16.3500 / hourly
Grade: 15
Closing Date: December 24, 2025
Job Summary:
Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov or click on the link here to view ‘Our DES' video. Come Join the DES Team!
The Department of Economic Security, Division of Benefits and Medical Eligibility is seeking an experienced and highly motivated individual to join our team as a Customer Service Representative 2 in our Lakeside Field Office. This position is the first point of contact in the office. This position, under general supervision, will screen Medical Assistance (MA), Nutritional Assistance (NA), and Cash Assistance (CA) applications. The member will use the state system to record details of customer interactions, complaints, or comments as well as details on actions taken to assist the customer. This is an in-person, on-site position.
Job Duties:
Essential Duties and Responsibilities include but are not limited to:
• In person interaction with customers to determine what steps to follow in the appropriate Standard Work and place customer in the correct workflow.
• Screen applications for NA Expedite criteria.
• Educate customers on Rights and Responsibilities, Change Reporting, Self Service options and interviewing requirements/process.
• Scan and upload documents into the FAA's Document Management System and FAA's Eligibility System into the appropriate document type.
• May translate or submit translation when appropriate.
• Issue EBT cards.
• Ensure the NVRA process is followed.
• Data entering applications.
• Resolve client issues.
• Responds to difficult, time sensitive complaints and feedback.
• Refer customers to upper management for unresolved issues.
• Provide conflict de-escalation in dealing with irate clients.
• Prepare, monitor, and submit reports.
• Troubleshooting equipment by contacting the Helpdesk or Resolution center.
Knowledge, Skills & Abilities (KSAs):
Knowledge of:
• Customer service practices and techniques.
• Administrative, office, and clerical procedures.
• English language for sentence structure, composition, content, spelling, and grammar.
• Program rules, regulations, policies and procedures, and computer systems.
• Problem resolution techniques using logic and reasoning.
Skills in:
• Active listening.
• Negotiation and problem resolution.
• Good written and oral communication to convey information effectively.
• Effective time management, organization and prioritizing tasks.
• Use of Google Workspace.
• Identifying alternative solutions.
Ability to:
• Measure and meet productivity and quality standards.
• Work at least 40 hours per week and maintain satisfactory attendance and punctuality standards.
• Professionally interact with all levels of personnel and customers.
• Engage critical thinking using logic and reasoning.
• Multi-task and work under competing priorities.
• Work independently or collaboratively with a group.
• Adapt to changing environments and new technologies.
Selective Preference(s):
The ideal candidate for this position will have:
• At least one year experience in a direct contact, customer service environment.
Pre-Employment Requirements:
• If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements.
• Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency's ability to reasonably accommodate any restrictions.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits:
The Arizona Department of Economic Security offers a comprehensive benefits package to include:
• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Sick time accrued at 3.70 hours bi-weekly
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities
• Flexible schedules to create a work/life balance
Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement:
State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.
On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.
Contact Us:
For questions about this career opportunity, please contact Angelina Clerry at ************ or at ************************.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting Angelina Clerry at ************ or at ************************. Requests should be made as early as possible to allow time to arrange the accommodation.
Immigration Services Officer
Member service representative job in Jacksonville, FL
Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. As an Immigration Services Officer, you will adjudicate complex and precedent setting cases, provide oversight to lower level Officers, and perform analytical and evaluative work associated with U.S. Citizenship and Immigration Services (USCIS) program activities.
Summary
Protect your homeland and defend your culture. Join USCIS, America's frontline defense against illegal foreign infiltration and fraud.
As an Immigration Services Officer, you will adjudicate complex and precedent setting cases, provide oversight to lower level Officers, and perform analytical and evaluative work associated with U.S. Citizenship and Immigration Services (USCIS) program activities.
Overview
Help
Accepting applications
Open & closing dates
12/17/2025 to 12/26/2025
Salary $90,025 to - $117,034 per year
The actual salary will be set based on the grade, step, and your location, see the "
Member Solutions Representative I
Member service representative job in Jacksonville, FL
At VyStar, we offer competitive pay, an excellent benefit package that includes a 401(k) Plan, an extensive paid technical and on-the-job training program, and tuition reimbursement--available to all full and part time employees. Part time positions start at a minimum of 30 hours per week.
We encourage you to become a part of VyStar Credit Union's family of employees.
* SELECTION PROCESS:
As part of our preliminary recruiting process, we kindly ask candidates to complete an online assessment sent to their email from our third-party vendor, HireVue. To be considered, please complete the assessment within the allotted time. If you don't receive it after applying, check your spam folder. Assessment results are valid for 6 months.
ACCOUNTABILITY STATEMENT
The Member Solutions Representative contacts members to effectively reduce VyStar exposure to financial losses caused by delinquent accounts. Activities must be conducted in compliance with federal and state regulations.
ESSENTIAL JOB FUNCTIONS
Reviews delinquency reports and collection system information to determine appropriate collection activity to effectively collect monies due from members. Contacts members to discuss delinquency. Obtains information to effect collection on accounts and make up-to-date arrangements. Follows up regularly if debt not paid current.
Skip traces difficult to locate members to establish contact by reviewing all relationships in Miser, free internet sites, and skip tracing tools. Submits the account to the skip tracing team to further locate member when preliminary methods are unsuccessful. Recommends to the Member Solutions Supervisor accounts for repossession review when necessary.
Considers and recommends extensions and/or payment arrangements on delinquent accounts to bring due date current. Consults as needed with the Consumer Loan Modification Team regarding extensions, payment arrangements, and workouts.
Reviews and recommends charge-off accounts to Supervisor, Manager and/or AVP.
Performs other duties as assigned.
All employees and business units, as first line of defense, are expected to proactively help identify, assess, manage, and report risks within their domain of work. To enhance a healthy risk culture and support our growth for good pillar, employees will maintain vigilance in safeguarding our operations while ensuring compliance with regulatory mandates. The Risk team serves as the second line of defense by providing risk oversight and credible challenge whereas the Audit team serves as the third line of defense by providing risk assurance.
Incumbent is expected to demonstrate each of the following VyStar Excellence behaviors in performing the duties and responsibilities of their job:
Focus - Focus your full attention by carefully listening to and observing client or member.
Connect - Consistently be friendly and approachable. Demonstrate your care.
Understand - Listen empathetically and ask questions (70%/30% rule).
Counsel - Recommend solutions based on your member's needs and objectives.
Advance - Ensure that member's expectations were exceeded.
Verify necessary follow-up actions.
JOB QUALIFICATIONS
EXPERIENCE
A minimum of one-year prior office/clerical experience plus minimum of one (1) year prior collection, call center, and or customer service experience is required. Familiarity with state and federal laws governing collection procedures are preferred.
Assuming the above minimum experience, an incumbent selected for this position would need three months to be fully functional in the job.
EDUCATION, PHYSICAL & MENTAL REQUIREMENTS
The minimal formal education required is a high school diploma or its equivalent.
Position requires interpretation of auditory sources of information, i.e., group meetings, telephone calls, manual dexterity to permit interaction with a computer keyboard, the ability to organize and interpret data, i.e., report and computer displays.
JOB REQUIREMENTS
The incumbent is required to complete all department defined Computer Based Training courses within 90 days from the hire date achieving a passing score of at least 80%.
The incumbent is required to receive, review, sign, and return to their Collections Supervisor copies of the Attendance Policy, Vacation Policy, Dress Code, and Code of Ethics within the first 30 days of employment.
KNOWLEDGE, SKILLS, & ABILITIES
During the first six months of employment in the Member Solutions Department, the incumbent must be capable of demonstrating knowledge and skill in the following:
How to navigate through Atlas (Miser) and know the basic speed keys.
Basic desktop procedures for closing accounts.
Basic desktop procedures for waiving late or nsf fees.
Basic skip tracing skills
How to open or close checking and savings accounts.
Basic desktop procedures for placing flags on accounts and removal.
How to access PSCU and check balance, delinquency, statements, and history.
Proficient with Report Portal, Microsoft Office, and VeriFone
During employment the incumbent must maintain a satisfactory attendance and performance record.
DISCLAIMERS AND WORK ENVIRONMENT
Nothing in this position description is an implied contract for employment. The position description is intended to be an accurate account of the essential functions. The functions are not all encompassing and are subject to change at any time by management.
The work environment characteristics described are representative of those that an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
As required or requested, may exert up to 20 pounds of force occasionally and/or a negligible amount of force constantly to lift, carry, push, pull or otherwise move objects
VyStar Credit Union is not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at VyStar via e-mail, internet, or directly to hiring managers without a valid written search agreement with the Talent Acquisition / HR department will be deemed the sole property of VyStar Credit Union.
No placement fee will be paid if a candidate is hired as a result of the referral, or through other means.
Thank you for your inquiry regarding our current job opening. Your resume will be carefully reviewed against the position requirements. Should your experience and skills match, you will be contacted by one of our Human Resources department staff members.
Thank you again for your interest in this position!
VyStar Credit Union Human Resources
Auto-ApplyCustomer Service Representative In Sales
Member service representative job in Jacksonville, FL
Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service.
The Baymeadows location is a high performing center with over 28 years of success. We help businesses and organizations visually communicate. Virtually every business in every industry needs and uses signs, so you will get to see your work around town. You'll be in a fast-paced environment with a collaborative and supportive team. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person?
When you work at an independently owned and operated FASTSIGNS location, you are working for a local business, with Monday through Friday business hours. We provide great benefits like paid medical, holidays and vacation. After one year we also provide an excellent 401(k) plan with 10% company match. Are you ready for a new career and not just a job? This franchise is independently owned and operated by a franchisee. Compensation: $23.00 - $25.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
Auto-ApplyCustomer Satisfaction Rep
Member service representative job in Jacksonville, FL
The Customer Satisfaction Representative (CSR) is responsible for establishing and maintaining profitable relationships with internal and external customers on behalf of the company by taking personal and complete responsibility for each customer contact and by ensuring that all customer requirements are completely met. This position reports directly to the NATG Customer Satisfaction Manager.
Essential Duties and Responsibilities:
Applies accessorials as necessary.
Processes EDI as required (key account/OEM)
Prioritizes tasks and workload to focus on issues that directly impact quality and service performance.
Adheres to company standards on customer satisfaction, accuracy, and timeliness.
Coordinate appointments with carriers, shippers, and consignees
Update and maintain transportation management and operation systems.
Proactively identify problems and swiftly implement the appropriate solutions.
Answer all customer inquiries in accordance with the customer satisfaction standards.
Further increase customer satisfaction and business share through proactive and regular contact
Provide complex problem resolution and provides guidance to others.
Utilize specialized industry and company computer systems and procedures, reference materials/documentation and personal industry knowledge to process client shipments.
Maintains regular, timely, and consistent attendance at work.
Flexibility to work overtime as needed.
Must demonstrate professional behavior.
Perform other duties as assigned.
Knowledge/Skills/Abilities:
Strong customer service (preferably from a logistics background involving phone experience, pricing, quotes, conflict resolution/problem solving)
AS400 experience preferred.
Knowledge of North America geography
Proficient with computer and Microsoft Office applications
Excellent data entry/keyboard skills
Strong interpersonal skills to effectively interact with internal and external customers.
Excellent problem-solving skills with the ability to seek alternative solutions.
Self-directed, displays initiative and can work independently.
Organizational and time management skills
Team player with proven ability to work under pressure.
Strong attention to detail with excellent follow-up
Excellent communications skills, both written and oral
Strong knowledge of customer service principles & practices
Attention to detail.
Must be fluent in English.
Education and Experience Requirements:
High School Diploma/GED required. College degree preferred.
Minimum three years of experience in a Logistics/Supply Chain/Freight Forwarding/Courier company.
Customer Relationship Rep
Member service representative job in Jacksonville, FL
Relationship Specialist/CSR needs 1-3 years customer service, customer support or inside sales experience
Relationship Specialist /CSR requires:
Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment.
Ability to quickly learn, multi-task and to meet expectations in a customer-centric and results-driven environment.
Financial/banking experience
Careful attention to details and excellent time management skills.
Proficiency in basic computer skills- Advanced Excel knowledge preferable.
Intellectually curious about our business, our clients and focused on finding the best solutions.
Excellent negotiation and analytical skills - Sales or Customer Service experience preferred
Ability to work effectively both independently and as a team member.
Comfortable with handling high call volume and forming strong and lasting relationships with clients over the phone.
Ability and willingness to work a flexible schedule/overtime, as needed.
Ability to take constructive feedback and implement training concepts into your ongoing development.
Relationship Specialist /CSR duties:
Communicates with external and internal customers through various channels (phone, email and letters) maintaining a positive, empathetic and professional attitude at all times.
Demonstrates excellent interpersonal, written, and oral communication skills. Including the ability to ask probing questions to understand concerns and overcome objections.
Responds promptly and accurately to customer inquiries and process a variety of customer requests within different levels of complexity. Including account reconciliation, account updates, document requests, invoices, buyout quotes, web portal troubleshooting, etc.
Planet Fitness - Member Services Representative - Part Time - Promenade
Member service representative job in Jacksonville, FL
Jacksonville (Promenade Shopping Center), FL8595 Beach Boulevard, Jacksonville, FL 32216, United States of America Pay : $14.00 - $14.50
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
• Greet members, prospective members and guests, providing exceptional customer service.
• Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
Take prospective members on tours.
Sign up new members calculating rates and monthly payment amounts.
Assist the Club Manager in counting out the drawer as needed.
• Facilitate needed updates to member's accounts.
• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Club Manager as needed.
• Assist in maintaining the neatness and cleanliness of the club.
Completing daily assigned within first hour of your shift.
Helping complete priority cleaning list each day.
Completing walk-around and bathroom checks periodically.
Helping complete any special cleaning projects as needed.
• Other duties and responsibilities based on club needs.
Qualifications
• Must be 18 years of age or older.
• High School diploma/GED equivalent required.
• Customer service background preferred.
• Basic computer proficiency.
• Punctuality and reliability are a must.
• Ability to work independently as well as part of a team.
• A positive, upbeat attitude and a passion for fitness and health!
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
Physical Demands
• Continual standing and walking during shift.
• Continual talking in person or on the phone during shift.
• Must be able to occasionally lift up to 50 lbs.
• Will occasionally encounter toxic chemicals during shift.
About Us
Taymax Group, LP is a multi-unit franchisee of Planet Fitness, which is one of the largest and fastest-growing franchisors and operators of fitness clubs in North America. Taymax owns and operates over 175 clubs in California, Texas, Pennsylvania, Tennessee, Alabama, Florida, Georgia, and Ontario and the Atlantic Provinces in Canada, and has plans to double its club count over the next 5 years. Taymax is one of the largest and fastest-growing franchisees in the Planet Fitness system, consistently experiencing double digit growth per year. Taymax is backed by Trilantic North America, a New York-based private equity firm managing $9.9 billion of aggregate capital commitments. Taymax has been the recipient of several prestigious awards from the franchisor including Developer of the Year in 2016, 2018, and 2019 and Franchisee of the Year in 2018. Taymax's corporate office is located in Salem, New Hampshire.
With more than 2,000 locations, Planet Fitness (NYSE: PLNT) is one of the largest and most popular fitness chains in the world. Planet Fitness possesses a highly recognized brand in the high-value, low-price segment of the market. Its core mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which it calls the Judgement Free Zone . More than 90% of Planet Fitness stores are owned and operated by independent franchisees, like Taymax.
NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest in a position with Taymax Group.
Taymax Group is an equal opportunity employer in the terms and conditions of employment. We believe in providing an inclusive and diverse workplace environment and welcome talent from all backgrounds and perspectives. Our success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This commitment applies to all candidates and employees regardless of race, color, ethnicity, citizenship, place of origin, creed, religion, age, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability and any other protected characteristic.
Taymax Group welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. If you are a person with a disability and require accommodation in order to successfully submit an application, please contact Human Resources at ****************** to make an accommodation request.
Note to Applicants: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Taymax Group never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver's license number) as part of the initial application process.
Auto-ApplyPlanet Fitness - Daytime Member Services Representative - Part Time - Atlantic Beach
Member service representative job in Atlantic Beach, FL
Atlantic Beach, FL253 Royal Palms Drive, Atlantic Beach, FL 32233, United States of America Pay : $14.00 - $14.50
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
• Greet members, prospective members and guests, providing exceptional customer service.
• Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
Take prospective members on tours.
Sign up new members calculating rates and monthly payment amounts.
Assist the Club Manager in counting out the drawer as needed.
• Facilitate needed updates to member's accounts.
• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Club Manager as needed.
• Assist in maintaining the neatness and cleanliness of the club.
Completing daily assigned within first hour of your shift.
Helping complete priority cleaning list each day.
Completing walk-around and bathroom checks periodically.
Helping complete any special cleaning projects as needed.
• Other duties and responsibilities based on club needs.
Qualifications
• Must be 18 years of age or older.
• High School diploma/GED equivalent required.
• Customer service background preferred.
• Basic computer proficiency.
• Punctuality and reliability are a must.
• Ability to work independently as well as part of a team.
• A positive, upbeat attitude and a passion for fitness and health!
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
Physical Demands
• Continual standing and walking during shift.
• Continual talking in person or on the phone during shift.
• Must be able to occasionally lift up to 50 lbs.
• Will occasionally encounter toxic chemicals during shift.
About Us
Taymax Group, LP is a multi-unit franchisee of Planet Fitness, which is one of the largest and fastest-growing franchisors and operators of fitness clubs in North America. Taymax owns and operates over 175 clubs in California, Texas, Pennsylvania, Tennessee, Alabama, Florida, Georgia, and Ontario and the Atlantic Provinces in Canada, and has plans to double its club count over the next 5 years. Taymax is one of the largest and fastest-growing franchisees in the Planet Fitness system, consistently experiencing double digit growth per year. Taymax is backed by Trilantic North America, a New York-based private equity firm managing $9.9 billion of aggregate capital commitments. Taymax has been the recipient of several prestigious awards from the franchisor including Developer of the Year in 2016, 2018, and 2019 and Franchisee of the Year in 2018. Taymax's corporate office is located in Salem, New Hampshire.
With more than 2,000 locations, Planet Fitness (NYSE: PLNT) is one of the largest and most popular fitness chains in the world. Planet Fitness possesses a highly recognized brand in the high-value, low-price segment of the market. Its core mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which it calls the Judgement Free Zone . More than 90% of Planet Fitness stores are owned and operated by independent franchisees, like Taymax.
NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest in a position with Taymax Group.
Taymax Group is an equal opportunity employer in the terms and conditions of employment. We believe in providing an inclusive and diverse workplace environment and welcome talent from all backgrounds and perspectives. Our success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This commitment applies to all candidates and employees regardless of race, color, ethnicity, citizenship, place of origin, creed, religion, age, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability and any other protected characteristic.
Taymax Group welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. If you are a person with a disability and require accommodation in order to successfully submit an application, please contact Human Resources at ****************** to make an accommodation request.
Note to Applicants: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Taymax Group never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver's license number) as part of the initial application process.
Auto-ApplyMember Service Representative (Full-Time) - Avenues
Member service representative job in Jacksonville, FL
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role.
This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.
Experience in building effective relationships through rapport, trust, diplomacy, and tact
Effective research, analytical, and problem-solving skills
Experience working independently and in a team environment
Experience maintaining composure in a high-production and changing environment
Experience navigating multiple systems efficiently and adapt to evolving technologies
Effective skill exercising sound judgment and make informed decisions
Ability to embrace and support change initiatives in a dynamic and continuously evolving environment
Effective verbal and written communication skills to engage with members and colleagues
Working knowledge of deposit and loan products, services, and operational procedures
Experience in customer service, preferably in banking or a financial institution
Desired Qualifications
Working knowledge of deposit and loan products, services, and operational procedures
Experience in customer service, preferably in banking or a financial institution
Hours: Available Monday - Saturday, hours based on business needs.
Location: 10480 Avenues Walk Blvd, Jacksonville, Florida 32258
Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.
*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at
****************************
.
Provide basic counseling on available products and services to meet member needs
Assist members with opening and maintaining deposit accounts, loans, and other financial products
Research and resolve basic account discrepancies and service requests
Identify opportunities to cross-service products and enhance member relationships through education
Understand and comply with all relevant federal and institutional regulations related to financial products and services
Support team members by sharing knowledge and best practices as experience grows
Ensure cash and other negotiable instruments are handled properly and securely
Process routine transactions, including deposits, withdrawals, loan payments, and check cashing
Perform other duties as assigned
Auto-ApplyClaims Service Representative - TPA
Member service representative job in Jacksonville, FL
WHAT WE'RE LOOKING FOR
This Claims Services Representative requires an individual who has strong interpersonal and organizational skills, the ability to communicate effectively with a variety of personalities, multitask, problem solve and a willingness to adjust from a daily routine when necessary. The individual in this position will have a proactive, forward-thinking approach and a client service mindset. The primary responsibility of the Claims Services Representative is to provide first in class hospitality to internal and external clients, vendors and team members.
A GLIMPSE INTO YOUR DAY
Pulls and copies claims for quality assurance technician.
Handles and resolves first level network, PC and equipment issues.
Coordinates the internal scanning and retention of paper claims and other miscellaneous documents such as provider contracts, check work and appeals.
Processes claims based on medical necessity decisions from KP.
Uses scripts to pay/adjust large amount of claims very quickly, as needed.
Runs and formats daily claim reports for internal and external review.
Processes check run activities and distributes associated reports.
Distributes reports to the Claims staff.
Performs other projects, duties, and tasks, as assigned.
WHAT SUCCESS LOOKS LIKE IN THIS ROLE
High School Diploma or its equivalent.
1-2 years' experience in Customer Service with preference given to claims experience.
Claims experience preferred.
Excellent written and verbal communications skills are required to maintain effective relationships with clients, co-workers, vendors and others.
Proficient skills in Microsoft Office Suite (primarily Excel, PowerPoint and Word).
Excellent customer service skills.
Ability to prioritize and handle multiple tasks in a demanding work environment.
Willingness to adhere to all principles of confidentiality.
Ability to work independently and on a team.
Ability to meet deadlines.
Ability to show initiative, good judgment, and resourcefulness.
Organized and detail oriented.
Ability to represent the company well to external organizations, clients and vendors.
WHY CHOOSE RELATION?
Competitive pay.
A safe and healthy work environment provided by our robust benefit program including family health and wellness programs, 401K, employee assistance programs, paid time off, paid holidays and more.
Career advancement and development opportunities.
.
Note: The above is not all encompassing of the full position description.
Relation Insurance Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Relation, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is presented within this posting.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
.
$14.90 - $23.56
Auto-ApplyMember Services Representative
Member service representative job in Jacksonville, FL
Reports to:
Manager
Requirements:
Fluent in English
Proficient reading and writing skills
Computer Skills
Special Skills:
Strong customer service skills
Responsibilities:
Membership Sales
Greet all members & guests with a smile and wish them well as they exit the club
Check in all members and guests in accordance with company procedures
Facilitate any messages on club software at member check-in
Answer phones in courteous, helpful, professional manner
Communicate special events to members and guests
Maintain an atmosphere, which makes members feel welcome
Facilitate all member requests or forward to a manager
Maintain professional disposition at all times
Sell retail products
Schedule member services: tanning, etc
Facilitate payment of member services in accordance with company procedures
Know club facility, services, and schedules
Maintain a clean and organized work area
Assist in all projects as delegated by club management
Follow all policies and procedures in the Employee Handbook
Opening and closing duties
Meetings:
Monthly or Weekly Department Meetings Employee Training Meetings
Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team.
Looking to combine work, fitness and fun? Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it's an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments' philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.
Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage bed, and an extensive schedule of Crunch's signature classes including Zumba , BodyWeb with TRX , Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.
Auto-ApplyConsumer Investments - Financial Services Representative
Member service representative job in Jacksonville, FL
Jacksonville, Florida **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (*********************************************************************************************************************************
**:**
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
At Bank of America, we're creating real, meaningful relationships with individuals and businesses across the country. Each day, we connect with 67 million clients through a growing specialist workforce and our world-class digital platform. With each relationship and connection, we are looking to provide care and guidance for our clients when they need us most - whether they are just starting out, buying a home, building a family or planning for retirement. If you are interested in growing a long-term career and passionate about developing strong relationships with clients, then the Financial Services Representative I is the ideal role for you.
The **Financial Services Representative I** is a foundational role designed to prepare you for your long-term career growth with Bank of America and Merrill. Preparation for the role starts with best-in-class training from our award-winning Academy; along with hands on practice and personalized coaching to develop the knowledge, skills, and behaviors that you will need to be successful. As a FSR I, you will work in a phone-based environment from a Merrill Contact Center. Your responsibilities include delivering point of call servicing and resolution on brokerage accounts, identifying client needs, and a focus on service to sales with existing Merrill clients. You will be providing exceptional client care, growing client relationships, and guiding clients with needs-based solutions that will support their financial goals. The exposure, ongoing support, and feedback that you will receive from leaders, managers and peers will help you determine the best roles and career paths to empower you to achieve your professional goals.
**Job Description:**
This job is responsible for answering detailed questions about products, accounts, and financial services offered. Key responsibilities include educating clients about value-added opportunities, identifying the need for deeper financial conversations, and referring clients to specialists across the bank. Jobs expectations include ensuring client needs are met in a timely fashion while adhering to procedures and guidelines.
**Responsibilities:**
-Delivers exceptional customer service by resolving escalated and complex inquiries and requests pertaining to accounts with care and in a timely manner
-Triages client requests and makes referrals to appropriate internal specialists
-Applies knowledge of financial products, financial planning, and banking services to educate clients on value-added opportunities
**We'll help you:**
-Develop the knowledge and skills you need to deliver world-class client care through the award-winning Bank of America Academy
-Get training and one-on-one coaching from academy managers who are invested in your success
-Build your knowledge of core banking and investment solutions and connect clients toall ofthe solutions we provide
-Develop techniques to confidently engage with clients by telephone
-Continue to learn and grow in a culture where growth and career advancement are a priority
**As a Financial Services Representative I, you can look forward to:**
-Providing a world class client experience through point of call account servicing and resolution
-Working in a well-compensated, highly collaborative environment
-Growing client relationships by understanding needs and presenting services and solutions offered throughout Merrill and Bank of America
**You're the kind of person that (required skills):**
-Is client-focused with a passion for excellence and a positive team attitude
-Is self-motivated, goal-oriented, andhas the ability tomultitask in a fast moving, performance -based environment
-Has the ability to identify clients' needs and find proper solutions to meet those needs by referring sales opportunities to specialist and sales teams
-Is an effective communicator with an aptitude for sales and relationship management
-Has strong computer skills
-Wants to establish a long-term career in the financial services industry at a fast-growing company that rewards hard work and dedication
-Is ambitious, disciplined, hardworking, resilient and willing to learn
-Must be flexible to work any schedule: Sunday to Friday 8am to 9pm CST
-
**We're a culture that:**
-Believes in responsible growth and is dedicated to supporting the communities we serve
-Provides continuous training and developmental opportunities to help people achieve their goals, whatever their background or experience
-Believes diversity makes us stronger, so we can reflect, connect to and meet the diverse needs of our clients around the world
-Is committed to advancing our tools, technology, and ways of working. We always put our clients first to meet their evolving needs
-
**Skills:**
-Active Listening
-Attention to Detail
-Critical Thinking
-Customer and Client Focus
-Oral Communications
-Account Management
-Client Experience Branding
-Decision Making
-Emotional Intelligence
-Result Orientation
-Adaptability
-Coaching
-Prioritization
-Referral Identification
-Written Communications
**Shift:**
1st shift (United States of America)
**Hours Per Week:**
40
Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.
View your **"Know your Rights (************************************************************************************** "** poster.
**View the LA County Fair Chance Ordinance (************************************************************************************************** .**
Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work.
This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
Planet Fitness - Member Services Representative - Part Time - Northside
Member service representative job in Jacksonville, FL
Jacksonville (Northside), FL1102 Dunn Ave, Jacksonville, FL 32218, United States of America Pay : $14.00 - $14.50
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
• Greet members, prospective members and guests, providing exceptional customer service.
• Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
Take prospective members on tours.
Sign up new members calculating rates and monthly payment amounts.
Assist the Club Manager in counting out the drawer as needed.
• Facilitate needed updates to member's accounts.
• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Club Manager as needed.
• Assist in maintaining the neatness and cleanliness of the club.
Completing daily assigned within first hour of your shift.
Helping complete priority cleaning list each day.
Completing walk-around and bathroom checks periodically.
Helping complete any special cleaning projects as needed.
• Other duties and responsibilities based on club needs.
Qualifications
• Must be 18 years of age or older.
• High School diploma/GED equivalent required.
• Customer service background preferred.
• Basic computer proficiency.
• Punctuality and reliability are a must.
• Ability to work independently as well as part of a team.
• A positive, upbeat attitude and a passion for fitness and health!
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
Physical Demands
• Continual standing and walking during shift.
• Continual talking in person or on the phone during shift.
• Must be able to occasionally lift up to 50 lbs.
• Will occasionally encounter toxic chemicals during shift.
About Us
Taymax Group, LP is a multi-unit franchisee of Planet Fitness, which is one of the largest and fastest-growing franchisors and operators of fitness clubs in North America. Taymax owns and operates over 175 clubs in California, Texas, Pennsylvania, Tennessee, Alabama, Florida, Georgia, and Ontario and the Atlantic Provinces in Canada, and has plans to double its club count over the next 5 years. Taymax is one of the largest and fastest-growing franchisees in the Planet Fitness system, consistently experiencing double digit growth per year. Taymax is backed by Trilantic North America, a New York-based private equity firm managing $9.9 billion of aggregate capital commitments. Taymax has been the recipient of several prestigious awards from the franchisor including Developer of the Year in 2016, 2018, and 2019 and Franchisee of the Year in 2018. Taymax's corporate office is located in Salem, New Hampshire.
With more than 2,000 locations, Planet Fitness (NYSE: PLNT) is one of the largest and most popular fitness chains in the world. Planet Fitness possesses a highly recognized brand in the high-value, low-price segment of the market. Its core mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which it calls the Judgement Free Zone . More than 90% of Planet Fitness stores are owned and operated by independent franchisees, like Taymax.
NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest in a position with Taymax Group.
Taymax Group is an equal opportunity employer in the terms and conditions of employment. We believe in providing an inclusive and diverse workplace environment and welcome talent from all backgrounds and perspectives. Our success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This commitment applies to all candidates and employees regardless of race, color, ethnicity, citizenship, place of origin, creed, religion, age, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability and any other protected characteristic.
Taymax Group welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. If you are a person with a disability and require accommodation in order to successfully submit an application, please contact Human Resources at ****************** to make an accommodation request.
Note to Applicants: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Taymax Group never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver's license number) as part of the initial application process.
Auto-ApplyCustomer Service Representative In Sales
Member service representative job in Jacksonville, FL
Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry.
As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients.
The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized.
FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service.
The Baymeadows location is a high performing center with over 28 years of success. We help businesses and organizations visually communicate. Virtually every business in every industry needs and uses signs, so you will get to see your work around town. You'll be in a fast-paced environment with a collaborative and supportive team.
Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.
We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person?
When you work at an independently owned and operated FASTSIGNS location, you are working for a local business, with Monday through Friday business hours. We provide great benefits like paid medical, holidays and vacation. After one year we also provide an excellent 401(k) plan with 10% company match. Are you ready for a new career and not just a job? This franchise is independently owned and operated by a franchisee.
Planet Fitness - Overnight Member Services Representative - Part Time - Airport Commons
Member service representative job in Palm Coast, FL
Palm Coast (Airport Commons), FL5615 State Hwy 100 E, Palm Coast, FL 32164, United States of America Pay : $14.00 - $14.50
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.
Essential Duties and Responsibilities
• Greet members, prospective members and guests, providing exceptional customer service.
• Handle all front desk related activities including:
Answer phones in a friendly manner and assist callers with a variety of questions.
Check members into the system.
Take prospective members on tours.
Sign up new members calculating rates and monthly payment amounts.
Assist the Club Manager in counting out the drawer as needed.
• Facilitate needed updates to member's accounts.
• Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Club Manager as needed.
• Assist in maintaining the neatness and cleanliness of the club.
Completing daily assigned within first hour of your shift.
Helping complete priority cleaning list each day.
Completing walk-around and bathroom checks periodically.
Helping complete any special cleaning projects as needed.
• Other duties and responsibilities based on club needs.
Qualifications
• Must be 18 years of age or older.
• High School diploma/GED equivalent required.
• Customer service background preferred.
• Basic computer proficiency.
• Punctuality and reliability are a must.
• Ability to work independently as well as part of a team.
• A positive, upbeat attitude and a passion for fitness and health!
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
Physical Demands
• Continual standing and walking during shift.
• Continual talking in person or on the phone during shift.
• Must be able to occasionally lift up to 50 lbs.
• Will occasionally encounter toxic chemicals during shift.
About Us
Taymax Group, LP is a multi-unit franchisee of Planet Fitness, which is one of the largest and fastest-growing franchisors and operators of fitness clubs in North America. Taymax owns and operates over 175 clubs in California, Texas, Pennsylvania, Tennessee, Alabama, Florida, Georgia, and Ontario and the Atlantic Provinces in Canada, and has plans to double its club count over the next 5 years. Taymax is one of the largest and fastest-growing franchisees in the Planet Fitness system, consistently experiencing double digit growth per year. Taymax is backed by Trilantic North America, a New York-based private equity firm managing $9.9 billion of aggregate capital commitments. Taymax has been the recipient of several prestigious awards from the franchisor including Developer of the Year in 2016, 2018, and 2019 and Franchisee of the Year in 2018. Taymax's corporate office is located in Salem, New Hampshire.
With more than 2,000 locations, Planet Fitness (NYSE: PLNT) is one of the largest and most popular fitness chains in the world. Planet Fitness possesses a highly recognized brand in the high-value, low-price segment of the market. Its core mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which it calls the Judgement Free Zone . More than 90% of Planet Fitness stores are owned and operated by independent franchisees, like Taymax.
NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest in a position with Taymax Group.
Taymax Group is an equal opportunity employer in the terms and conditions of employment. We believe in providing an inclusive and diverse workplace environment and welcome talent from all backgrounds and perspectives. Our success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This commitment applies to all candidates and employees regardless of race, color, ethnicity, citizenship, place of origin, creed, religion, age, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability and any other protected characteristic.
Taymax Group welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. If you are a person with a disability and require accommodation in order to successfully submit an application, please contact Human Resources at ****************** to make an accommodation request.
Note to Applicants: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Taymax Group never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver's license number) as part of the initial application process.
Auto-ApplyMember Services Representative (FT & PT)
Member service representative job in Jacksonville, FL
Reports to:
Manager
Requirements:
Fluent in English
Proficient reading and writing skills
Computer Skills
Special Skills:
Strong customer service skills
Responsibilities:
Membership Sales
Greet all members & guests with a smile and wish them well as they exit the club
Check in all members and guests in accordance with company procedures
Facilitate any messages on club software at member check-in
Answer phones in courteous, helpful, professional manner
Communicate special events to members and guests
Maintain an atmosphere, which makes members feel welcome
Facilitate all member requests or forward to a manager
Maintain professional disposition at all times
Sell retail products
Schedule member services: tanning, etc
Facilitate payment of member services in accordance with company procedures
Know club facility, services, and schedules
Maintain a clean and organized work area
Assist in all projects as delegated by club management
Follow all policies and procedures in the Employee Handbook
Opening and closing duties
Meetings:
Monthly or Weekly Department Meetings Employee Training Meetings
LOCATION: 13475 ATLANTIC BLVD JACKSONVILLE, FL 32225 Compensation: $10.00 - $13.00 per hour
Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team.
Looking to combine work, fitness and fun? Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it's an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments' philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.
Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage bed, and an extensive schedule of Crunch's signature classes including Zumba , BodyWeb with TRX , Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.
Auto-ApplyFinancial services Customer Rep
Member service representative job in Jacksonville, FL
Financial services Customer Rep needs 1-3 years customer service, customer support or inside sales, financial, banking experience Financial services Customer Rep requires: Onsite Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment.
Ability to quickly learn, multi-task and to meet expectations in a customer-centric and results-driven environment.
Financial/banking experience
Careful attention to details and excellent time management skills.
Proficiency in basic computer skills- Advanced Excel knowledge preferable.
Intellectually curious about our business, our clients and focused on finding the best solutions.
Excellent negotiation and analytical skills - Sales or Customer Service experience preferred
Ability to work effectively both independently and as a team member.
Comfortable with handling high call volume and forming strong and lasting relationships with clients over the phone.
Ability and willingness to work a flexible schedule/overtime, as needed.
Ability to take constructive feedback and implement training concepts into your ongoing development.
Relationship Specialist /CSR duties:
Communicates with external and internal customers through various channels (phone, email and letters) maintaining a positive, empathetic and professional attitude at all times.
Demonstrates excellent interpersonal, written, and oral communication skills. Including the ability to ask probing questions to understand concerns and overcome objections.
Responds promptly and accurately to customer inquiries and process a variety of customer requests within different levels of complexity. Including account reconciliation, account updates, document requests, invoices, buyout quotes, web portal troubleshooting, etc.
Consumer Investments - Financial Services Representative
Member service representative job in Jacksonville, FL
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We're devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
At Bank of America, we're creating real, meaningful relationships with individuals and businesses across the country. Each day, we connect with 67 million clients through a growing specialist workforce and our world-class digital platform. With each relationship and connection, we are looking to provide care and guidance for our clients when they need us most - whether they are just starting out, buying a home, building a family or planning for retirement. If you are interested in growing a long-term career and passionate about developing strong relationships with clients, then the Financial Services Representative I is the ideal role for you.
The Financial Services Representative I is a foundational role designed to prepare you for your long-term career growth with Bank of America and Merrill. Preparation for the role starts with best-in-class training from our award-winning Academy; along with hands on practice and personalized coaching to develop the knowledge, skills, and behaviors that you will need to be successful. As a FSR I, you will work in a phone-based environment from a Merrill Contact Center. Your responsibilities include delivering point of call servicing and resolution on brokerage accounts, identifying client needs, and a focus on service to sales with existing Merrill clients. You will be providing exceptional client care, growing client relationships, and guiding clients with needs-based solutions that will support their financial goals. The exposure, ongoing support, and feedback that you will receive from leaders, managers and peers will help you determine the best roles and career paths to empower you to achieve your professional goals.
Job Description:
This job is responsible for answering detailed questions about products, accounts, and financial services offered. Key responsibilities include educating clients about value-added opportunities, identifying the need for deeper financial conversations, and referring clients to specialists across the bank. Jobs expectations include ensuring client needs are met in a timely fashion while adhering to procedures and guidelines.
Responsibilities:
* Delivers exceptional customer service by resolving escalated and complex inquiries and requests pertaining to accounts with care and in a timely manner
* Triages client requests and makes referrals to appropriate internal specialists
* Applies knowledge of financial products, financial planning, and banking services to educate clients on value-added opportunities
We'll help you:
* Develop the knowledge and skills you need to deliver world-class client care through the award-winning Bank of America Academy
* Get training and one-on-one coaching from academy managers who are invested in your success
* Build your knowledge of core banking and investment solutions and connect clients to all of the solutions we provide
* Develop techniques to confidently engage with clients by telephone
* Continue to learn and grow in a culture where growth and career advancement are a priority
As a Financial Services Representative I, you can look forward to:
* Providing a world class client experience through point of call account servicing and resolution
* Working in a well-compensated, highly collaborative environment
* Growing client relationships by understanding needs and presenting services and solutions offered throughout Merrill and Bank of America
You're the kind of person that (required skills):
* Is client-focused with a passion for excellence and a positive team attitude
* Is self-motivated, goal-oriented, and has the ability to multitask in a fast moving, performance -based environment
* Has the ability to identify clients' needs and find proper solutions to meet those needs by referring sales opportunities to specialist and sales teams
* Is an effective communicator with an aptitude for sales and relationship management
* Has strong computer skills
* Wants to establish a long-term career in the financial services industry at a fast-growing company that rewards hard work and dedication
* Is ambitious, disciplined, hardworking, resilient and willing to learn
* Must be flexible to work any schedule: Sunday to Friday 8am to 9pm CST
* We're a culture that:
* Believes in responsible growth and is dedicated to supporting the communities we serve
* Provides continuous training and developmental opportunities to help people achieve their goals, whatever their background or experience
* Believes diversity makes us stronger, so we can reflect, connect to and meet the diverse needs of our clients around the world
* Is committed to advancing our tools, technology, and ways of working. We always put our clients first to meet their evolving needs
* Skills:
* Active Listening
* Attention to Detail
* Critical Thinking
* Customer and Client Focus
* Oral Communications
* Account Management
* Client Experience Branding
* Decision Making
* Emotional Intelligence
* Result Orientation
* Adaptability
* Coaching
* Prioritization
* Referral Identification
* Written Communications
Shift:
1st shift (United States of America)
Hours Per Week:
40