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Membership specialist entry level jobs

- 35 jobs
  • Customer Service Specialist

    German American Bancorp, Inc. 4.5company rating

    Columbus, OH

    Job Title: Customer Service Specialist As a Customer Service Specialist, you will be the first friendly person that greets clients and assists them with their banking needs. This role offers a great insight into the world of banking, insurance, and wealth management to build a foundation for a career in financial services. What You'll Do: * Day in the Life - Every day you will work face-to-face with clients in the branch location, manage a cash drawer, assist clients and team members, uncover needs, and educate clients on German American products and services. You will help clients by verifying account information and performing loan and deposit transactions, as well as guide them when they are not sure where to go next by engaging in friendly, meaningful conversations. * What it Takes - To thrive in this role you must maintain confidentiality, listen closely to understand, and identify opportunities to better serve the customer, which will both build and strengthen long-lasting relationships. We will teach you everything else. Bonus Points: * Bilingual/Multilingual * Customer Service experience * Cash-handling experience What we can offer you: * Medical, dental, vision, STD, LTD, Life insurance, etc. * 17 days paid time off, 11 paid holidays and bereavement leave * Education assistance program * Paid parental bonding leave * Wellness benefits * Life event coverage * Service awards * Financial benefits including 401(k) match, stock purchase plan, loan discounts and more * National and local discounts on everything from computers and vacations to phones and retail shopping * Free checking account, checks and discounted bank services This position will be located at: 4476 North High Street Columbus, Ohio, 43214 United States About Us: Heartland Bank, a Division of German American Bank, and its family of financial services companies employ talented, compassionate people throughout the organization, truly making our Company special. Delivering genuine, customized, personal service with a focus on truly serving customers and communities well, our employees bring the Shield of Excellence commitment to life with each and every interaction.
    $33k-38k yearly est. 60d+ ago
  • Customer Experience Specialist I

    Solomonedwards 4.5company rating

    Columbus, OH

    About Us SolomonEdwardsGroup, LLC ("SolomonEdwards") is a full-service professional services firm offering financial, operational, and technology consulting and operations support. We work with some of the world's most prominent companies to help them envision and achieve a better future. We know that our consulting services are only as meaningful as the people and talent behind them, and we are committed to recruiting incredibly talented, committed, collaborative individuals who can help us deliver exceptional client service. For more information, visit SolomonEdwards Position Summary: SolomonEdwards is looking for a Customer Experience Specialist I for one of its mortgage clients to operate in a call center environment supporting consumer direct lending. You will act as the primary consumer contact to guide a consumer through the loan origination process after the licensed discussion with a loan officer. Position Locations: Phoenix, AZ Tampa, FL St. Louis, MO Plano, TX Essential Duties: - Operate in a call center environment as a customer success advocate. - Answer high-volume, inbound calls or texts from current customers promptly. - Perform routine data entry and validation tasks. - Handle routine calls, emails, and/or chat responses with internal employees, consumers, and/or authorized 3rd parties. - Interact with multiple departments to expedite processing and/or issue resolution. - Perform other related duties as required and assigned. - Demonstrate behaviors that are aligned with the organization's desired culture and values. Qualifications: - Mortgage and/or financial services call center experience is a plus. - Bilingual Spanish is a plus. - General understanding of applicable Federal, State, and Local Mortgage Regulations a plus. Skills and Job-Specific Competencies: - Capable communicator (written and oral). - Strong negotiation skills with the ability to effectively resolve problems. - Demonstrated proficiency with computers and mainstream computer applications (Microsoft, Google, etc.). Travel Requirements: No travel will be required, unless at the client's discretion. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be provided to qualified applicants or candidates with disabilities upon request to enable them to perform essential functions. This role may require mobility to attend in-person meetings, sitting or standing for extended periods, and the use of telephone, computer, or other electronic communication devices. Salary Range: SolomonEdwards values your unique and individual experience and background. As such, we take a comprehensive approach when determining compensation for our roles. The compensation for this specific role is based on a wide range of factors, including but not limited to, education, licensure and certifications, location, experience, and training. A reasonable estimate for the current hourly range for this role is $20-24. Benefits: We are committed to providing health and financial stability by offering a comprehensive suite of benefits. Benefits include access to top-tier employers and job opportunities, health insurance, sick leave, and 401(k). Inclusion and Diversity Statement: SolomonEdwards is an Equal Opportunity/Affirmative Action employer. We firmly believe in fostering an inclusive and diverse workplace environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation, veteran status, or any other characteristic protected by applicable laws. All employees, including managers and supervisors, are responsible for upholding our EEO and diversity principles. Discrimination or harassment of any kind will not be tolerated. We value the contribution and wisdom of the team. At SolomonEdwards, we have built a vibrant and inclusive community. Our team members are curious, committed, and diverse. In keeping with our mission to build value through people, we cultivate a culture where differences are celebrated, and all members are treated fairly and equitably. Employees, business partners, and our extended stakeholder family are empowered to share their experiences, ideas, and perspectives; and to be their whole selves. Privacy: We adhere to the California Consumer Privacy Act (CCPA). Your privacy is important to us, and we never sell your data to third parties. Personal information is only collected to match applicants with job opportunities. Copy/paste this URL to learn more about your rights: SolomonEdwards' Privacy Policy. Our Recruiter Promise: Our talent acquisition team prioritizes integrity, professionalism, and transparency in every interaction. When you engage with SolomonEdwards, you can trust a respectful, secure experience from verified contacts. Copy/paste this URL to learn more about how we protect your candidate experience: Recruiter Promise. Job Ref: 141855 ### Place of Work On-site ### Requisition ID 141855 ### Application Email ****************************
    $20-24 hourly Easy Apply 60d+ ago
  • Part-Time Customer Experience Specialist (Leasing/Customer Service)

    Cottonwood Residential 3.5company rating

    Columbus, OH

    Do you love helping people feel at home? As a Customer Experience Specialist, you will help residents feel at home in our community and assist prospective residents in finding their perfect apartment home! Your upbeat attitude, ability to clearly communicate, and desire to solve problems will be crucial to everyone feeling #HomeAtLast at Alkire Glen Apartments in Columbus, OH. Apply today! In this role, you will work part-time. A flexible schedule is required and includes weekends and evening hours. Saturday and Sunday shifts required, with potential weeknight shifts required as well. Offering up to 25 hours per week. As a Customer Experience Specialist you: Put your upbeat attitude, communication skills, and creativity into action. Stand and smile when greeting all customers including prospects, residents, and vendors when they enter the office. Provide courteous and prompt responses to all resident and prospect inquiries via phone, email, and text. Answer all phone calls to the property and take detailed notes and information. Ensure apartments are ready to show daily and for upcoming move-ins. Walk buildings, amenities, and vacant apartment homes to ensure quality is up to Cottonwood Standards, including the tour path for prospects and the welcome home experience for all residents. Understand pricing and information about all available apartment homes, and be able to answer questions from any prospective renters. Assist in planning community events and social media marketing. Organize package room daily as packages are delivered. Maintain community-related communications and vendor relationships. Begin to kick start your career with room to grow into future management positions. Cottonwood Residential has changed the industry by being one of the first apartment management companies to offer Self-Guided Tours which has redefined the customer experience. We will lean on your innovation, desire to learn, and ability to work hard to continue to improve the customer experience at our communities. Get excited to create an unforgettable experience for those who enter our doors because we can't wait to see you welcome customers to their Home at Last!
    $26k-42k yearly est. Auto-Apply 19d ago
  • Associate Manager. Client Relations Specialist

    SS&C Technologies 4.5company rating

    Dublin, OH

    As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology. Job Description Associate Manager Client Relations Specialist Locations: Kansas City, MO; Boston, MA; Braintree, MA; Chicago, IL; Denver, CO, Dallas, TX; Dublin, OH | Hybrid Why You Will Love It Here! * Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans * Your Future: 401k Matching Program, Professional Development Reimbursement * Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays * Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave * Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees * Training: Hands-On, Team-Customized, including SS&C University * Extra Perks: Discounts on fitness clubs, travel and more! What You Will Get To Do: * Establish & lead collaborative relationships between customers and the SS&C organization * Communicate with customers via conference calls, written electronic correspondence, and in face-to-face meetings * Educate customers on implementing our products and services * Analyze, anticipate, and identify customer needs and recommend innovative solutions * Complete system change requests * Research and resolve any system issues reported by customers * Leverage extensive in-house training programs for industry knowledge and product expertise * Mentor & lead less experienced associates * Establish work priorities, plan projects, and ensure timelines are met * Prepare status reports for customers * Coordinate face-to-face meetings with customers onsite and at their location * Ensure contractual obligations are achieved * Assist with budgeting, billing, and contract administration * Assist in onboarding new customers as they transition to SS&C's industry leading solutions What You Will Bring: * Bachelor's degree and 3+ years of client facing work-related experience required ideally in financial services, with a preference for experience in transfer agency. * Excellent written and verbal communication skills * Strong project management skills * Problem solving and numerical reasoning skills; ability to analyze data and take action * Career oriented, highly motivated, and self-starting individual * Ability to work in a fast paced, team environment * Efficient time management with strong organizational skills * Ability to quickly learn and adapt to new systems, processes, plans, and programs * Proficiency in use of business productive tools such as word processing, spreadsheets, data management, project management, and presentations * Proficiency in use of tools such as word processing, JIRA, Chorus/AWD, TA2000, 3270, and Microsoft Excel Thank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website: ************************ Salary/wage rate is determined by various factors including, but not limited to, relevant work experience, job related knowledge, skills, abilities, business needs, and geographic regions. The expected base salary for the position in MA is between $65,000 USD to $115,000 USD. The expected base salary for the position in IL is between $80,000 USD to $125,000 USD. In addition to their salary, successful candidates may be eligible to receive an annual discretionary bonus and stock options. Applications will be accepted on an ongoing basis until the position is filled. #LI-RS1 #LI-HYBRID Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services. SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan. SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws. Salary is determined by various factors including, but not limited to, relevant work experience, job related knowledge, skills, abilities, business needs, and geographic regions. Colorado: Salary range for the position: $55,000 USD to $120,000 USD.
    $55k-125k yearly Auto-Apply 9d ago
  • CPC Processor Customer Support - 5181

    Datavant

    Columbus, OH

    Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. + **This is a Remote role (Call Center)** **- Full-Time: Monday - Friday 8am-4:30pm EST** **- Comfortable working in a high-volume production environment.** **- Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status** **- Documenting information in multiple platforms using two computer monitors.** **- Proficient in Microsoft office (including Word and Excel)** **We offer:** **Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor** **Company equipment will be provided to you (including computer, monitor, virtual phone, etc.)** **Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and tuition Assistance** Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is: $15-$18.32 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
    $15-18.3 hourly 4d ago
  • CAT III Linguist Services Specialist (English-Ukrainian)

    Atlas Advisors 3.8company rating

    Columbus, OH

    Hi there! Are you ready to take on a mission-critical role where your language skills and adaptability will make a real impact? We're seeking CAT III English-Ukrainian Linguist Services Specialists to support the Canadian Armed Forces (CAF) on Operation UNIFIER. If you're fluent in English and Ukrainian, thrive in high-pressure environments, and are prepared to work in dynamic and sometimes hazardous locations, this is the opportunity for you. You're a language bridge in action-packed environments. Fluent in both English and Ukrainian, you bring clarity to complex conversations, whether in the field or during formal engagements. You thrive in high-stakes, unpredictable settings. The thought of supporting military operations in conflict or near-conflict zones excites you. You understand that your work directly supports critical missions, even in adverse and challenging conditions. You're ready to travel and adapt on the fly. You are prepared to move as required, with little notice, and fully equipped to operate effectively in new environments. What You'll Do As a Linguist Services Specialist, your work will directly support CAF operations, involving: On-the-ground interpretation in conflict environments: Facilitate real-time communication between CAF personnel and their Ukrainian counterparts during field training, operational briefings, and mission-critical activities. You'll often be outdoors, exposed to the elements, and in environments where safety protocols are paramount. Document translation: Translate critical materials, such as military orders, training manuals, and sensitive legal or medical documents, ensuring accuracy under tight deadlines. Travel extensively: You'll be expected to move between CAF tasking areas in Ukraine and Poland. Be ready for rapid deployments, often with short notice, as operational needs evolve. Cultural liaison: Serve as a bridge for cultural understanding, helping CAF members navigate the complexities of working with local communities and military partners. Adapt to conflict areas and field conditions: This role may place you in active or near areas of conflict. You'll need to be comfortable working alongside armed forces, potentially in austere or high-risk locations. Key Requirements Fluency in English and Ukrainian (spoken and written). Resilience in high-stress environments: Willingness to work in active field settings, including conflict areas and firing ranges. Ability to travel extensively within mission areas: Must be prepared for frequent deployments and flexible travel schedules. Technical skills: Proficient in Microsoft Word, PowerPoint, and Excel for written translations and document preparation. Military or government experience: Previous experience in linguistics for military operations is highly desirable. Active Secret Clearance Preferred Qualifications Formal language certifications or degrees in linguistics or language studies. Familiarity with military protocols and terminology. Experience working in or near conflict areas or with military units in high-stress environments. Active Top Secret Clearance BenefitsCompensation and Benefits Competitive compensation Matching 401k Premium healthcare, life insurance Training and professional development DBA coverage and more Generous leave and paid vacation
    $46k-72k yearly est. 60d+ ago
  • Transactions Specialist I - Equipment Operator Insertion Team

    JPMC

    Westerville, OH

    Join Chase, where you will have the opportunity to make real innovative impacts to our customers and be part of a creative and dynamic environment where every day brings new challenges and opportunities. As a Transactions Specialist I in the Insertion department you will primarily be responsible for running insertion machines to process all the statements, letters, and checks that JPMorgan Chase sends to our customers. Each day, you will stock and prepare your workstation with the correct materials needed (envelopes, mail trays, pallets, etc.), stack filled mail trays onto pallets for processing, check the quality of the products they are running, and balance each job between the good and bad pieces. Job responsibilities Operate Machines such as Pitney Bowes and Bell and Howell high speed insertion equipment to process statements and letters Validate material quality and output quality Reconcile Input vs. Output utilizing basic math Prepare batches of work by extracting checks and remittances from envelopes Input data into the system while following standard operating procedures and customer specific instructions for processing Operate Imaging/Extraction Equipment (iTRAN, IBML, OPEX 7200, OPEX 150) while validating quality of images Verify negotiability of checks through customer specific instructions for processing Lift and move mail trays weighing up to 50 pounds Make judgment calls regarding routine duties, but refer non-routine situations to a supervisor and/or manager Required qualifications, skills and capabilities Detail-oriented Good oral and written communication skills Production environment, focus around meeting deadlines You will need basic computer skills and knowledge of Microsoft applications Alpha/Numeric data entry and typing skills - with excellent accuracy Must be a team player and maintain a positive attitude Work Schedule(s): 3rd shift Monday to Friday 11PM - 7:30AM 1st shift Monday - Friday 7:00am - 3:30pm This position may require you to work non-traditional hours and/or additional hours as business needs arise. Work schedule might be subject to change.
    $59k-106k yearly est. Auto-Apply 60d+ ago
  • Retention Specialist

    1St. Fruits Consulting

    Columbus, OH

    Retention Specialist - Outbound Phone Sales A fast-growing B2C healthcare services company is seeking a competitive Retention Specialist who enjoys high-volume outbound calling, building rapport with existing customers, and driving subscription renewals. In this role, you will speak directly with current and former customers, reinforce the value of their health program, overcome objections, and secure renewals. Experience supporting or retaining customers in a healthcare environment is strongly preferred. If you thrive on phone-based relationship building, work well with targets, and enjoy helping customers stay committed to their care, this is a strong next step in your career. Apply now to join a team where your impact directly strengthens customer outcomes and long-term engagement.
    $29k-39k yearly est. 25d ago
  • 407CSS - Customer Service Specialist

    Spectra Metals Sales 4.1company rating

    Columbus, OH

    Our Company's Story: Founded in St. Petersburg, Florida in 1978, we are celebrating 45 years of leadership and innovation in the sheet metal and aluminum rainware manufacturing and contractor direct industry. Spectra Gutter Systems moved to Atlanta in 1992 and transformed our manufacturing and distribution organization from a small regional supplier into what we now enjoy as a dominant market present in the premier manufacturing and distribution of painted gutter rainware products in North America. Spectra Gutter Systems has over 35 manufacturing and distribution facilities nationwide to service customer needs and raise the profitability of our partners' businesses. Our Core Values: Stewardship Integrity People-Centric Innovation Servantship Your Seven Pillars for Success: Safety: Our unwavering mission is to prioritize the safety and well-being of our employees, customers, and the communities we serve. We are committed to fostering a culture of vigilance, continuous improvement, and shared responsibility to safety. Via robust safety practices, education, and innovation, we strive to create environments where everyone can thrive without compromising safety. Quality Assurance: It is our desire to uphold the highest standards of quality in all aspects of our business. We are committed to providing products/services that exceed expectations, promote continuous improvement, and ensure the satisfaction and trust of our people and customers alike. Through innovation, rigorous testing, and a relentless pursuit of excellence, we aim to be synonymous with unparalleled quality in every fiber of our operations. Inventory: Our mission is to achieve seamless inventory management that optimizes efficiency and exceeds expectations. We are dedicated to maintaining precise control over stock, employing innovative technologies, and implementing strategic practices to ensure timely delivery, reduce waste, and enhance overall operational excellence. Our commitment is to meet customer demands with accuracy and reliability, positioning us as the leader in effective inventory solutions within our industry. Customer Service Experience and Customer Business Growth: Our commitment is to build lasting relationships with our customers, by placing them at the heart of everything we do. We are dedicated to creating an unparalleled customer service experience through attentive, personalized, and timely support. Through a culture of empathy, proactive communication, and relentlessness to always improve, we strive to exceed customer expectations with each interaction. Meeting Location-based Goals: Our success is measured by the fulfillment of our goals and the enduring impact we create in the realms of our vision and mission. Through a combination of dedication, collaboration, adaptability, strategic planning, and a relentless pursuit of excellence, we aim to not only meet but exceed our objectives. Personnel Management: Our mission is to empower and inspire our teams. We strive to do this by attracting, developing, and retaining top talent through fostering a culture of respect, professional growth, and inclusivity. Via strategic leadership, transparent communication, and ongoing support/development, our goal is to create an environment where every individual can thrive and contribute their best to the success of our collective endeavors. Financials: Our financial goal is to ensure sustainable growth and prosperity within our organization. This is achieved through sound fiscal management, transparency of reporting, and strategic investments. Through prudent financial planning, risk mitigation, and continuous optimization, we will continue to meet our financial objectives and secure the long-term financial health of the organization. ________________________________________ Summary: As a Customer Service Specialist, your main responsibility is to provide excellent customer service and support to customers. You will be the main point of contact, addressing inquiries, resolving concerns, and ensuring overall customer satisfaction. This involves actively listening to customers, understanding their needs, and providing appropriate solutions or assistance in a timely and professional manner. You will also troubleshoot and resolve customer complaints, develop a strong understanding of the company's products or services, and assist with order processing. Additionally, maintaining a positive attitude, accurately documenting customer interactions, and continuously seeking process improvements are important aspects of the role. By delivering exceptional customer service and contributing to customer satisfaction, you play a vital role in building customer relationships and upholding the company's reputation. Furthermore, you may be responsible for ensuring that our customers are buying the full product mix, identifying and landing new business, and also maintaining current business. By demonstrating exceptional customer service and building rapport with customers, you help ensure their continued business and foster long-term relationships. Overall, as a Customer Service Specialist, your responsibilities may extend beyond customer support, encompassing up-selling, bringing on new customers, and maintaining current business. By actively seeking opportunities to generate additional sales and focusing on customer retention, you contribute to the company's growth and success.
    $26k-33k yearly est. 60d+ ago
  • Employee Engagement Specialist

    Viaquest 4.2company rating

    Dublin, OH

    Employee Engagement Coordinator A Great Opportunity / Full Time Through a wide range of innovative services referred to as ViaQuest's Circle of Care, our skilled, dedicated employees ensure that the people we serve are active participants in their own care. ViaQuest offers quality, highly-personalized, specialized and cost-effective care, solutions and services through our Psychiatric & Behavioral Solutions, Day & Employment Services, and Residential Services. Responsibilities may include: Create and lead initiatives that connect, engage and inspire employees across the company Drive programs that direct impact employee retention and increase employee satisfaction and commitment Oversee and manage employee recognition programs that celebrate and recognize employee contributions Work closely with company leadership to ensure the company mission, vision and values are modeled throughout the organization Lead our employee engagement survey process, including analyzing employee feedback to identify areas for improvement and to develop strategic initiatives Create employee focus groups and town hall style sessions to gather and act on employee feedback to improve company culture, employee engagement, and positively impact employee retention and business outcomes Lead and participate in committees that are meant to enhance employee engagement, company culture and communication Collaborate with leadership to enhance culture companywide Manage relationship with vendor(s) to support and drive employee engagement and communication Requirements for this position include: Degree in Human Resources, Business or related field preferred. Experience in managing employee engagement initiatives preferred. Excellent decision-making, time management, and communication skills. What ViaQuest can offer you: Paid training. Benefit package for full-time employees (including medical, vision, dental, disability and life insurance and a 401k). Employee discount program. Earn up to 13 days of paid-time off within your first year of employment. Employee referral bonus program. About ViaQuest To learn more about ViaQuest visit: ********************** From Our Employees To You ********************************************************** Would you like to refer someone else to this job and earn a bonus? Participate in our referral program! ************************************************************** Do you have questions? Contact us at: ***********************
    $25k-31k yearly est. Easy Apply 60d ago
  • Melting Pot Hospitality Specialist

    The Melting Pot 4.4company rating

    Columbus, OH

    We are looking for energetic and dependable individuals to add to our team. A great attitude and being team-oriented are a must. We are a premier fondue restaurant. Our mission is to provide the Perfect Night Out to our guests and a positive work environment for our team members. We offer a warm, friendly, and positive environment that promotes teamwork. We offer highly competitive hourly pay, meal benefits, and opportunity to grow. Our hours of operation are family and student-friendly. We close at 9 pm every day except Friday and Saturday, which is 10 pm. We are looking for both full and part-time. The Melting Pot is a great supplemental income job for those with day jobs or school. *Must have weekend availability. Must be available a minimum of 3 shifts per week. SUMMARY: The Host / Concierge is responsible for providing Total Guest Satisfaction (TGS) throughout a guest's dining experience. He/she must be a positive, consistent hospitality-oriented role model to other staff and guests. RESPONSIBILITIES: Promote and maintain positive guest relations. Adhere to and maintain company policies and standards. Open doors and greet guests entering and exiting the restaurant. Establish professional, hospitable rapport with each guest you serve. Comply with local alcoholic beverage laws. Comply with appearance and grooming standards. Be aware of the cost of supplies and proper handling procedures. Always exceed guests' expectations, making their evening extra special. Perform opening, running, and closing side work assignments. Always perform as a team member. Attend and participate in ongoing training sessions. Read shift notes and attend shift meetings.
    $33k-41k yearly est. 60d+ ago
  • Culinary & Hospitality Specialist PRN

    Ohio's Hospice 3.3company rating

    Columbus, OH

    Job DescriptionWhat You Should Know About the Culinary and Hospitality Specialist Role: This is a PRN position located at Ohio's Hospice South Regions IPU's of Dayton, Middletown and Troy Varied shift hours of day/evening and will do a combination of both culinary (cook) and hospitality (cleaning) duties as well We provide superior care and superior services to patients at their end of life journey. Only those who have a heart for hospice will succeed The Culinary and Hospitality Specialist Essential Duties Are: Prepares and serves food using proper food handling and food safety techniques that tastes good and is served at the proper temperature and in an attractive manner in accordance with established standards. Maintains a clean and safe working environment. Ensures all assigned areas are kept clean and sanitary for the superior care of patients, familities, and staff. Qualifications: General education degree (GED) or High school diploma preferred. Related experience and/or training in preparing and cooking food. Active ServSafe certification preferred Computer skills sufficient to properly communicate and document daily tasks. Benefits & Perks: your health and happiness matters! We offer: Competitive Pay (we actually mean it!) Competitive Health, Dental, and Vision Insurance Short- & Long-Term Disability Life Insurance Paid Time Off Matching Retirement Plans Tuition Reimbursement Scrubs provided Organizational preceptor to assist with orientation and ongoing education Educational programs geared toward career advancement Career growth And much, much, more! Ohio's Hospice offers opportunity, advancement and a great foundation for growth to energetic people looking to serve our mission. Those who join our team are committed to providing superior care and service so our patients and their families can celebrate life. We provide our staff members with the resources and support to contribute and make a difference in the lives of patients and families every day. Come join a group of people that are wildly passionate about taking care of our patients and each other! As a member of our team, you'll have a chance to impact many lives. You may find a deeper meaning in your work or rediscover why you chose your profession in the first place. The passion you may have been missing in previous workplaces can be found at Ohio's Hospice of Dayton. Ohio's Hospice complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Ohio's Hospice is proud to be platinum certified through SAGECare, which provides training and consulting on LGBT aging issues to service providers. Ohio's Hospice welcomes those in the LGBT community to join our team.
    $30k-38k yearly est. 13d ago
  • Transactions Specialist I

    Jpmorganchase 4.8company rating

    Westerville, OH

    Join Chase, where you will have the opportunity to make real innovative impacts to our customers and be part of a creative and dynamic environment where every day brings new challenges and opportunities. As a Transactions Specialist I in the Insertion department you will primarily be responsible for running insertion machines to process all the statements, letters, and checks that JPMorgan Chase sends to our customers. Each day, you will stock and prepare your workstation with the correct materials needed (envelopes, mail trays, pallets, etc.), stack filled mail trays onto pallets for processing, check the quality of the products they are running, and balance each job between the good and bad pieces. Job responsibilities Operate Machines such as Pitney Bowes and Bell and Howell high speed insertion equipment to process statements and letters Validate material quality and output quality Reconcile Input vs. Output utilizing basic math Prepare batches of work by extracting checks and remittances from envelopes Input data into the system while following standard operating procedures and customer specific instructions for processing Operate Imaging/Extraction Equipment (iTRAN, IBML, OPEX 7200, OPEX 150) while validating quality of images Verify negotiability of checks through customer specific instructions for processing Lift and move mail trays weighing up to 50 pounds Make judgment calls regarding routine duties, but refer non-routine situations to a supervisor and/or manager Required qualifications, skills and capabilities Detail-oriented Good oral and written communication skills Production environment, focus around meeting deadlines You will need basic computer skills and knowledge of Microsoft applications Alpha/Numeric data entry and typing skills - with excellent accuracy Must be a team player and maintain a positive attitude Overtime is required for Month End processing Work Schedule(s): 2nd shift Monday - Friday 3:00pm - 11:30pm
    $59k-84k yearly est. Auto-Apply 2d ago
  • Charter & Fulfillment Solutions Specialist

    Executive Jet Management, Inc. 4.5company rating

    Columbus, OH

    About EJM EJM has been a pioneer in aircraft management and worldwide jet charter services since 1977. As a subsidiary of NetJets, we are part of the world's largest private aviation infrastructure, with unrivaled resources and operational stability. Our business is rooted in the core principles of safety, service, and integrity-principles that we deliver on daily for our customers and employees. Purpose of Position The CFS Associate role will primarily be focused on quoting and booking retail charter trips, building client relationships, and providing exceptional service. This role will also assist with supporting other areas of the business by sourcing the EJM Managed fleet, scheduling of float aircraft and partnering with authorized operators. Tasks and Responsibilities * Build relationships with internal and external customers. * Provide quotes to retail customers and seek Owner approvals for requested trips. * Finalize and approve all charter invoices. * Assist and facilitate aircraft recoveries. * Participate and attend monthly meetings. Note: It is not possible to list all required job duties on this form. There may be other important duties assigned, depending on the position. Education High School Years of Experience 0-2 years of experience Core Competencies Attitude Communication & Listening Skills Delivers an Exceptional Service Experience Ensures the Safe Operation of Flight Initiative Interest in Company & Position Knowledge of Specific Job Skills Leads Flight Department Success Maintains Proficiency and Compliance Related Education or Training Related Job Experience Knowledge, Skills, Abilities and Other (KSAOs) * Ability to multitask and work under fast paced conditions. * Genuinely enjoys working with customers and can establish good relationships. * Work well as part of a team and with other departments and teams * Organizational skills and very detail oriented. * Possess effective communication and computer skills. * Flexible - willingness to cover different shifts and work extra hours when needed. How EJM Supports You At EJM, we believe that how you do something is as important as what you do. That's why we foster a collaborative company culture, where leadership is accessible, employee opinions are valued, and relationships matter. We encourage employee growth, recognize the importance of work-life balance, and take pride in being a career destination. To ensure our employees are taken care of at work and at home, we offer a comprehensive package of premium benefits, including: * Competitive pay * Medical, dental, and vision insurance, available with no monthly premiums * 401(k) plan, with 66% of every dollar you contribute matched by EJM * Health savings account (HSA) * Flexible spending accounts (FSA) * Prescription drug benefit plan * Life insurance and AD&D benefits * Company-paid short-term disability * Long-term disability * Legal plan * Pet Insurance * Paid Time Off Executive Jet Management is an equal opportunity employer. To ensure a safe environment, we conduct pre-employment drug screening and background checks. Nearest Major Market: Columbus
    $31k-54k yearly est. 20d ago
  • Store Customer Service Specialist (Multiple Locations)

    Sherwin-Williams 4.5company rating

    Reynoldsburg, OH

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. The individual selected for this role will be expected to work at stores within a 10-mile radius of Store #701275, located at: 7065 East Main St., Reynoldsburg, OH 43068. This is a full-time position with a hiring rate of $16.50/hr. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
    $16.5 hourly Auto-Apply 25d ago
  • Customer Service Specialist I - Customer Service Center

    Wesbanco 4.3company rating

    Columbus, OH

    works an alternate schedule Schedule is 9am to 6pm, Saturday through Wednesday, including some Federal Reserve holidays (MLK day, President's Day, Juneteenth, Indigenous People Day and Veteran's Day) Responsible for identifying, responding to, and resolving customer requests related to bank products and services in the Bank's call center. The Customer Service Specialist 1 is often the primary interaction a customer may have with the bank and provides professional and courteous customer support while adhering to required metrics. Customer inquiries are expected to be responded to and resolved within established departmental service levels. Essential Function Banking is a highly regulated industry and will be expected to acquire and maintain a proficiency in the Bank's policies and procedures and adhere to all laws, rules and regulations that are applicable to conduct and the work being performed. All assigned training is expected to be completed timely. Essential Duties and Responsibilities include the following: Personally, models the standards of the Bank's Mission, Vision, and Pledge. Processes inbound calls from all queues, including account questions, product and service information, digital banking services, debit card processing, bank policy and various customer requests. Uses the training and reference materials provided in order to work and resolve an issue or question independently. De-escalates situations when necessary or escalates call to supervisor after de-escalation attempt. Accepts ownership of the customer request and follows it through to resolution. Assists customers with various computing environments, including both Apple and Android products, browsers and operating systems to support and promote our digital banking services on all supported devices. Completes customer transactions and corrects account information by engaging correct business partners. Identifies and resolves customer issues and complaints promptly and accurately. Attends a weekly quality review meeting for ongoing development including coaching, career development, call metrics, updates on policy and procedure. Attends a monthly departmental meeting. Adheres to agent metric standards for calls handled, adherence to schedule, call quality score, ready/not ready time and customer satisfaction. Maintains knowledge of deposit, loan, digital banking services and other banking products. Accepts other assigned job duties and or responsibilities with or without prior notice. Technical Requirements Expertise in using a personal computer and managing one's own home networking infrastructure needed to support reliable access to the Bank's virtual environment. Possesses knowledge and experience using Android and Apple products and Bank supported web browsers and operating systems. Ability to type with speed and accuracy. Ability to operate standard office equipment, including phones, computer and peripherals. Other Skills and Abilities Demonstrates strong time management skills. Ability to work independently and multi-task in a fast-paced environment, with an emphasis on resolving most customers' issues during the call with minimal follow up. Adhere to communication protocols with supervisors when unable to adhere to schedule or perform duties as expected. Willingness to work a flexible schedule, with frequent adjustments to hours and able to work additional hours if needed. Ability to work outside of normal banking hours. Possess an ability to work under pressure, minimizing distractions and maintaining a positive attitude. Adapt quickly to change and learn readily in a remote environment. Willingness to provide a level of service which will clearly differentiate us from our competitors. Ability to build and retain customer relationships against competition. Accepts ownership of the customer request and follows it through to resolution. Identifies customer concerns or needs, resolves the inquiry or recommends best solution, expedites the correction or adjustment and follows up to ensure resolution. Demonstrates effective communication skills, showing empathy and active listening skills Maintains professional demeanor in appearance, interpersonal relations, work ethic and attitude. Exhibits clear, concise, effective written and oral communication skills to effectively express thoughts, ideas and concepts to bank employees and bank customers. Firm grasp of spelling, grammar and email and phone etiquette. Collaborates with co-workers and employees. Maintains confidentiality. Physical Demands This position requires long periods of sitting in one area while on the telephone and in front of a computer screen. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $29k-34k yearly est. 2h ago
  • Client Services Specialist

    Dawson 4.4company rating

    Lockbourne, OH

    Job Description Client Services Specialist Logistics $22.00 per hour Friday-Sunday; 5:00pm-5:00am Lockbourne, Ohio (onsite) Temp to Hire Why You'll Love This Job: After being hired on, the following benefits are offered: Medical, dental, and vision insurance 401k and PTO Work for one of the fast-growing logistics providers in the 3PL industry; (over 120 locations across 30 countries) What You'll Do: Responds to orders, general client inquiries, invoice questions and client complaints Support 50 clients and 8-10 job sites Communicate with leadership teams of clients and internal Resolves issues with orders, delivery dates or service Label packages and ensure packaging is correct Pulling if reports and comparing/tracking data Utilize Microsoft Excel and Smartsheet Resolves the client's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting corrections or adjustment; following up to ensure resolution What We're Looking For: Must be comfortable with learning quickly Strong writing skills and email communication Must have great attention to detail Learn all warehouse functions Knowledgeable with Microsoft Outlook - Dynamic Rules, Teams, and Excel Functions, X-Look Ups, =SUM Client service skills, quality focused and the ability to multitask Familiarity with ChatGPT and Copilot Freight forwarding knowledge Strong conflict resolution skills Apply Today! Upload your resume - no cover letter required. Our recruiters will review applications quickly and help connect you to this role and other opportunities. About Dawson Dawson is a trusted staffing partner in Central Ohio. We help job seekers grow their careers with fast feedback, personalized support, and access to multiple employers through one application. #ZR
    $22 hourly 25d ago
  • Guest Experience Specialist

    The Escape Game 3.4company rating

    Columbus, OH

    We are located in Easton Town Center! Copy & paste the link below to learn more about our company & the role: ********************************************************************************** THE ROLE: Guest Experience Specialists are world-class hospitality experts who are genuinely delighted to anticipate each individual guest's needs, enthusiastically serve them, and do whatever it takes to make their day! A GES is the ambassador of The Escape Game experience. Just like a great party host, they take responsibility for the energy in the room by making our lobby feel fun, upbeat, and inviting. An excellent GES is a master of emotional intelligence, which means having the ability to regulate and manage your own emotions and understand the emotions of those around you. To excel in this role, you must be able to read and sense each guest's feelings and needs to make sure they have a great experience. You are the bookends of each guest's experience - their first and last impression of The Escape Game. HOW GUEST EXPERIENCE SPECIALISTS SERVE OUR GUESTS AND OUR TEAM ● Embodying our mission, vision, and values during every shift ● Using TEG's Party Host Practices Prepare the party venue Connect with guests Keep the energy high Customize the experience Make sure everyone leaves happy ● Using TEG's Hospitality Habits Courtesy Cleanliness Communication ● Enthusiastically explaining our games and efficiently guiding interactions in the lobby by: Checking in guests Coordinating game start times with Team Leader Answering the phone Accurately booking reservations ● Connecting with every single guest by maintaining open and welcoming body language and asking open-ended questions to encourage fun, friendly conversation with guests ● Making groups of 2-50 feel welcome, cared for, and excited for their game ● Using TEG's Steps for Creating TEG Fans Extend the invite Keep the party going Encourage party favors ● Immediately and graciously resolving service failures REQUIREMENTS ● Flexible availability. This role often works nights, weekends, and/or holidays. ● Must be able to handle physical activity as it relates to the job, such as deep cleaning, painting, standing, crawling, bending, lifting 30-40 lbs, and minor game repairs. ● Ability to stand for long periods of time (about 75-80% of your shift). ● Align with TEG's Uniform Standards. KNOWLEDGE, SKILLS, & ABILITIES ● Genuine love for serving others ● Flexible, humble, and teachable ● Ability to function both creatively and administratively ● Basic computer abilities ● Exceptional listening skills ● High capacity for creative problem solving ● Energetic, friendly, and patient ● Clear and articulate communicator BENEFITS FOR FULL TIME TEAM MEMBERS * 401(k) * 401(k) matching * Health Insurance * Employee discount * Vision insurance * Dental insurance * Flexible spending account * Life insurance * Flexible schedule
    $25k-34k yearly est. 43d ago
  • Salon Customer Experience Specialist - Indian Mound Mall

    Jc Penney 4.3company rating

    Heath, OH

    Salon Customer Experience Specialist The role of the Salon Customer Experience Specialist is to provide an exceptional client experience while driving retail sales performance and maintaining the look and feel of the Salon through core standard execution. Primary Responsibilities: Client Experience * Helps drive the client experience while maximizing sales potential of each client * Ensures proper scheduling and continuing appointments, including walk-in clients, booking and re-booking * Asks appropriate questions to determine client's needs, * Follows current Salon selection process to match new client to Salon Professional's strengths to maximize client satisfaction and sales potential, and schedules accordingly * Offers all Company programs, including credit and rewards, to all clients, offering them all benefits JCPenney has to offer and opening up more potential to purchase and enhance the overall client experience Inventory Controls * Aids the replenishment and restock efforts by working with the Support Team to ensure Salon replenishment standards are maintained * Monitors retail and backbar on hand accuracy, communicating opportunities to the Salon Leader Receptionist Duties * Performs registration of clients, answers phones (utilizes scripted telephone response to enhance the client's Salon experience) * Handles client complaints, exchanges, refunds and adjustments, and cashiers within established guidelines * Maintains and updates automated client records including lab data and release forms Core Standards * Executes floor SET activities, including replenishment, restocking, recovery and visual merchandising in the Salon to ensure Salon core standards * Ensures all Salon equipment is in good working order * Works with the Salon team to ensure company and state standards are met * Partners with loss prevention to provide a safe and client friendly environment Performance Standards * Ensures personal Salon service and retail sales goals are met * Communicates retail needs for upcoming events, peak seasons and/or fast selling product to Salon Leader * Sells additional services and products, and executes current Salon marketing programs * Consistently meets established performance standards for the role, including (but not limited Qualifications: * Passion for Salon: A love for product and salon services. An understanding of the client's benefits from products and a variety of salon services. * Results: Solve problems and make smart decisions that drive sales, profit and customer service; execute work efficiently and effectively; inspire strong performance in yourself and others. * Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes. * Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; act with energy and urgency. What you get: If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ****************************** About JCPenney: JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2024, JCPenney celebrates 122 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Pay Range USD $12.50/Hr -USD $15.63/Hr.
    $12.5-15.6 hourly 28d ago
  • Installer Service Specialist

    O'Reilly Auto Parts 4.3company rating

    Circleville, OH

    The Installer Service Specialist is an experienced and technical parts specialist who services the needs of professional customers through the store's installer counter. This position will oversee and direct the daily activity of the delivery specialist to ensure customers receive accurate and timely order deliveries. Bilingual candidates encouraged to apply. ESSENTIAL JOB FUNCTIONS Work with installers/professional customers to develop sales relationships. Quickly and accurately takes customer orders over the phone and online, invoice customer orders, direct efforts to accurately pick and stage parts for delivery, and route delivery specialists to ensure customers receive their orders in a consistent and timely manner. Ensure delivery vehicles are serviced and maintained according to company standards. Ensure that all vehicle inspections are completed on time, accurate and daily mileages are entered into the delivery fleet management devices. Works with Sales Specialists/Territory Sales Managers to provide superior service to professional customers. Verify all product/merchandise, including warranty parts and cores, are billed before customers leave the store. Ensures customers' new core and warranty returns are picked up and credited in a timely manner. Audit customer returns for warranty abuse and makes sure all returns are tagged/labeled correctly. Assist on front counter as needed and, on the retail counter as needed. Help with backroom duties, i.e., auto-load, returns, stock, etc., as needed. Assist with customer labor claims, making sure they are processed quickly and efficiently. All other duties as assigned. SKILLS/EDUCATION/KNOWLEDGE/EXPERIENCE/ABILITIES Required: Strong background in mechanics. Above average communication skills. Desired: Hands-on knowledge of automotive repairs. ASE Certification. Fluency in multiple languages (Spanish is highly desired). O'Reilly Auto Parts has a proven track record of growth and stability. O'Reilly is full of successful career stories and believes in a strong promote-from-within philosophy, encouraging you to grow your career along with the organization. Total Compensation Package: * Competitive Wages & Paid Time Off * Stock Purchase Plan & 401k with Employer Contributions Starting Day One * Medical, Dental, & Vision Insurance with Optional Flexible Spending Account (FSA) * Team Member Health/Wellbeing Programs * Tuition Educational Assistance Programs * Opportunities for Career Growth O'Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions,) age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to: ******************* or call ************, ext. 68901, and provide your requested accommodation, and position details.
    $31k-36k yearly est. 60d+ ago

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