Membership Specialist remote jobs

Job Title: Remote Client Relations Specialist Monthly Pay: $3,200 - $4,000 We're seeking a Client Relations Specialist to serve as a key connection between our team and our clients. In this fully remote role, you'll ensure each client receives timely updates, helpful support, and thoughtful follow-through. If you're an excellent communicator who enjoys keeping people informed, organized, and satisfied, this is a great opportunity to grow within a supportive team. Key Responsibilities: Proactively reach out to clients with updates, feedback requests, or check-ins Respond to inquiries related to services, timelines, or account changes Track client interactions and preferences using CRM systems Coordinate with internal teams to ensure client expectations and deadlines are met Prepare simple reports or summaries as needed Follow up after meetings or project milestones to confirm client satisfaction Qualifications: Strong written and verbal communication skills with a client-first attitude Comfortable using email, spreadsheets, and CRM tools Organized, detail-oriented, and reliable with strong follow-through Ability to manage multiple conversations and priorities in a remote setting Experience in customer service, client support, or administrative roles is a plus Quiet home workspace and dependable high-speed internet Perks & Benefits: Competitive pay: $3,200 - $4,000 100% remote role-no commute needed Paid training and onboarding Friendly, team-driven environment Flexible scheduling (part-time or full-time options) Pathways for advancement into account management or leadership roles

Work from home with TurboTax Product Expert Please ensure you read the below overview and requirements for this employment opportunity completely. Get paid $18.50 per hour1 Get a $405 Certification bonus3 Work from home & set your own flexible schedule between 8am EST and 12am midnight EST Monday to Sunday4 Earn an additional $5/hr from April 9-15 for all hours worked Fast 24 hour Certification3 As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. Most of these questions concern Downloading, Logging In, Getting Started with Basic Navigation, Importing Documents, Printing and Filing and very basic Tax questions. We'll give you amazing continuous support for everything. Get paid $18.50 per hour1 Earn a $405 Bonus just for participating in getting certified as a TurboTax Product Expert3 $5.00 per hour Turbo Bonus Boost: Enjoy the bonus from April 9th through 15th with unlimited hours available, must work a minimum of 8 hours each day on April 13th, 14th, and 15th to qualify Certification takes place over 3 days Build your own schedule with flexible hours anytime between 8am EST and 12am midnight EST Monday to Sunday4 Minimum 25 hours per week required, want to work more? Go for it!1 You'll be assigned an SME (Subject Matter Expert) who will support you during live calls. Plus Support an (MPS) Marketplace Performance Specialist as your advocate Required Experience & Skills To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following: This role doesn't require any specific accounting background. We're looking for enthusiastic individuals who are eager to learn and help TurboTax customers with their questions. Strong communication is key in assisting customers with TurboTax products and tax return software. You'll need to articulate solutions clearly and empathetically. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. xevrcyc Remote working/work at home options are available for this role.

About the Company We are looking for a Security Solutions Specialist I to support the planning, configuration, documentation, and coordination of security system installations for our clients. This role is responsible for system programming, workflow oversight, customer communication, and technical documentation, and requires independent judgment and the ability to manage multiple priorities in a remote-work environment. About the Role We are looking for a Security Solutions Specialist I to support the planning, configuration, documentation, and coordination of security system installations for our clients. This role is responsible for system programming, workflow oversight, customer communication, and technical documentation, and requires independent judgment and the ability to manage multiple priorities in a remote-work environment. Responsibilities Develop project installation plans, equipment lists, and configuration documentation. Coordinate schedules, programming requirements, material needs, and installation workflows. Prepare system configuration files, naming conventions, credential programming, and database updates. Review engineered drawings, perform red-line updates, and maintain accurate as-built documentation. Create and maintain client-specific documentation, user guides, and maintenance records. Conduct system testing protocols and prepare written test reports. Communicate progress, risks, and recommendations to project managers and clients. Track job status and prepare weekly project status updates. Serve as a customer point of contact for configuration, access rights, and programming support. Review system performance and recommend improvements. Qualifications A.S. or A.A.S. in Technology, Engineering, or a related field (Bachelor's preferred). 0-3+ years of experience in security systems or low-voltage integration. Experience with access control, CCTV/VMS, and intrusion systems preferred. Required Skills Strong organizational skills and ability to manage multiple projects. Ability to exercise independent judgment and recommend solutions. Strong communication skills with clients and internal teams. Understanding of low-voltage systems, networking basics, and device integration. Proficiency with documentation tools, spreadsheets, and project planning software. Ability to interpret specifications, drawings, and system diagrams. Preferred Skills Experience with access control, CCTV/VMS, and intrusion systems preferred. SMC is an equal opportunity employer. Employment and promotional opportunities are based upon individual capabilities and qualifications without regard to race, color, religion, gender, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected classification as established under federal, state, or local law.

Job DescriptionAbout The Strickland Group: The Strickland Group is a family-driven, vision-first financial services agency helping families protect and build wealth through life insurance and retirement solutions. This is a 100% commission, remote role with flexible hours, mentorship, and a clear path to agency ownership. You'll meet with warm leads, uncover needs, present options, and help clients put protection in place. Training is provided; no experience required, but strong work ethic, coachability, and a desire to grow are musts.

Job Title: Client Access Specialist Department: Centralized Patient Access Reports To: Client Access Manager FLSA Status: non-Exempt Client Access Specialists will provide exceptional customer service and knowledge of NSO's programs, services, and policies to assist callers with inquiries, requests, appointments, complaints, verifications, and problems. They must meet or exceed key performance metrics while handling a high volume of inbound calls in a fast-paced environment. Successful candidates must possess strong communication skills, time management, and organizational skills. This position promotes the mission, vision, values and strategic plan of Neighborhood Service Organization and helps to achieve the strategic goals and objectives of the unit in an administrative capacity for specified NSO clinics. Requirements and Duties Answer high volume of phone calls, route, and respond appropriately Schedule appointments for consumers Confirm upcoming appointment times and reschedule if necessary Monitor clinician calendars and schedule appointments Perform insurance verification and confirm consumer demographic and contact information Register new consumers in the electronic medical records system Monitor for referrals and conduct follow up activities Perform other clerical duties such as filing, photocopying, transcribing and faxing Manage patient demographic and personal information. Issue medical files to persons and agencies compliant to all NSO policies, state and federal laws, including HIPAA regulations. Compile, verify, type, file medical records, correspondence, and reports Update records upon receipt of new information Assist with departmental / unit audits and investigations. Distribute medical charts to the appropriate departments / units within NSO. Maintain quality and accurate records by following NSO procedures. Ensure consumer charts, paperwork and reports are completed in an accurate and timely manner. Ensure all medical records are protected and kept confidential Other duties as assigned. Work Environment Works in an office environment and uses a computer, telephone and other office equipment as needed, to perform duties. The noise level in the work environment is typical of that of an office with occasional contact with consumers/patients. Bends, stoops and reaches in order to file, search for and retrieve records and documents. Manual dexterity and regular fine-finger and hand/wrist motions are required for operating a keyboard, writing and filing. Must be able to lift up to 15lbs on occasion Seeing/vision, talking/speaking and listening/hearing are continuously required. Frequently required to sit & stand during working hours Frequently required to sit, walk or drive. Occasionally required to travel between work locations. Requirements Qualifications: Education : High School Diploma or equivalent Minimum Required Experience 1-year minimum experience in a call center, administrative assistant, receptionist or related role Additional Requirements Proficiency in MS Office (Word, Excel, PowerPoint & Outlook) Proficiency in electronic medical records systems Ability to learn additional software Proficiency in general office equipment (PC, printer/fax/copier, telephony system) Proficiency in data entry, filing Valid Michigan Driver's license/access to private transportation. Required Skills/Abilities: Excellent verbal and written communication skills. Proficient in Microsoft Office Suite or related software. Experience working remotely and proficient with software/tools related to remote work. Experience working with data in all forms including electronic formats and databases. Ability to interact with staff, students, parents, and visitors at school while remaining professional, polite, and courteous. E.E.O.C. Statement The above elements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties of personnel so classified, or a contractual commitment, and NSO retains the right to amend or revise this job description at any time. NSO is an Equal Opportunity Employer and is committed to excellence through diversity and considers candidates without regard to sex (including pregnancy related conditions) genetic information, race, color, weight, height, religion, nation ,origin, citizenship, age, disability, martial or veteran status, misdemeanor arrest record, sexual orientation, transgender status or gender identity or any other legally protected status

For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022! Job Description: Join Job Duck as a Client Experience Specialist and become the trusted first point of contact for a compassionate Family Law practice. In this role, you will guide prospective clients through their first steps with care and professionalism, ensuring every call and message is handled promptly and thoughtfully. You will shape the client journey by answering calls, gathering screening information, qualifying leads, and scheduling consultations, enabling attorneys to focus on advocacy while you deliver a smooth intake experience. This position is ideal for a detail‑oriented communicator who thrives in a service‑driven environment, stays calm under pressure, and enjoys helping people through sensitive moments . If you value accuracy, empathy, and teamwork, you will flourish here and grow alongside a supportive firm that treats you like family. • Salary Range: $1,150 to $1,220 USD Responsibilities include, but are not limited to: Follow intake scripts to gather client information for screening and document all details accurately in Clio Grow Uphold confidentiality, privacy standards, and firm policies in all communications and records Screen and qualify leads according to firm criteria and escalate appropriately to attorneys or team members In the future support light podcast related tasks such as sharing episode links with clients on LinkedIn and basic outreach Schedule consultations and manage calendar holds while confirming preparation details for the legal team Maintain up to date client records, notes, and statuses to ensure visibility and continuity across the team Answer incoming calls as the primary first point of contact and deliver a reassuring, professional client experience Collaborate with attorneys and staff to refine intake questions, scripts, and qualification criteria Reach out to contact form inquiries via email and track follow ups through CRM workflows Coordinate with Uma VoIP and internal tools to ensure clear call routing and reliable connectivity Monitor call volume and response times, proactively flagging urgent matters or trends that impact the client journey Requirements: Required Skills • Excellent verbal and written communication • Strong client service orientation with empathy and discretion • Detail‑oriented data entry and documentation in CRM systems • Time management and prioritization in a fast paced environment • Comfortable handling sustained call volume with professionalism • Proficiency with VOIP systems and cloud-based tools • Ability to follow structured intake workflows and qualify leads • Collaborative mindset with proactive problem solving • Integrity and respect for confidentiality and sensitive information • Interest in Family Law and helping people navigate difficult situations Practice Area: • Family Law Location: • Remote Time Zone: • Mountain Standard Time Colorado Language: • English only with a clear and neutral accent Call Volume: • 16 to 30 client calls per day Software and Tools: • CRM: Clio and Clio Grow • VOIP: Uma VoIP • Communication: Google Chat Work Shift: 8:00 AM - 5:00 PM [MST][MDT] (United States of America) Languages: English Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.

Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ's Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we're committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes. The Benefits of working at BJ's • BJ's pays weekly • Eligible for free BJ's Inner Circle and Supplemental membership(s)* • Generous time off programs to support busy lifestyles* o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty • Benefit plans for your changing needs* o Three medical plans**, Health Savings Account (HSA), two dental plans, vision plan, flexible spending • 401(k) plan with company match (must be at least 18 years old) *eligibility requirements vary by position **medical plans vary by location Job Summary: Reports directly to the Field Membership Manager, the Field Membership Specialist is responsible for supporting and driving membership efforts and results for assigned region/clubs. Spends dedicated time and attention with operational leadership to directly influence the drive for optimum member experience and membership performance. With Field Membership Manager, identifies areas of opportunity and/or priority. Coordinates and schedules visits based on role protocol, club opportunities and business needs. Reinforces membership policies and procedures to ensure compliance with company standards. Leadership: Drive For Results: Approach business challenges with a focus on solutions, aim to exceed expectations, align business objectives with corporate strategy, and establish measurable outcomes for performance Exhibit Accountability and Ownership: Deliver what you commit to accomplish, rebound from mistakes, and set objectives so that everyone has stake in the outcome Collaborate and Build Partnerships: Leverage relationships with stakeholders to promote, support and drive shared objectives for success Influence without Authority: Use a broad range of influence strategies to impact and effect buy in, drive and performance Communicate with Excellence: Ability to share a vision and communicate clearly across audiences. Provide people the information they need to do their job. Focus on Member Service and Experience: Understand the needs of our member, be responsive to their requests and do our part to provide club members with an exceptional experience across the club channel Team Members: Teach, coach and lead through the club level training process. Support team member engagement within all areas of responsibility to enable the application of policies, procedures, and compliance. Drive a culture of development, strategic thinking and acting, ethical decision making and engagement. Lead with the team member and member in mind to address all concerns and to escalate any concerns, as appropriate. Ensure a safe and positive environment and experience for the team members. Embrace inclusion and diversity, by working together with collaboration and respect. Acknowledge team member success, work as a team to achieve goals, identify and retain top talent. Members: Guarantee service excellence through all points of contact. Set service standard expectations for all team members. Provide team support and empowerment to resolve every member concern. Ensure a safe and positive environment and experience for the members. Daily commitment to GOLD Member Standards Greet, Anticipate, Appreciate (GAA) Fast, Friendly Full, Fresh, Clean Club Standards: Lead teams to deliver GOLD club standards daily. Define and model GOLD- Grand opening look daily All items stocked and promotional plans executed Maintain visible accurate signage Clean and organized, inside, and out Perishable areas stocked and rotated with cold chain maintained Know Your Business: Acquire a deep knowledge of key metrics and reporting for total club and department performance. Drive performance and profitability by using reporting to identify trends and areas of opportunity. Have the foresight to see a breakdown in process and correct it before it negatively impacts club performance metrics. Communicate a simple message to your team on the connection between consistent operational performance and achieving club financial targets. Major Tasks, Responsibilities, and Key Accountabilities Deliver “on the ground” dedicated, targeted, and expert membership support for region/clubs assigned Launch and guide in-club implementation of company Membership priorities and initiatives, including acquisition, retention, loyalty, and experience. Support the RDO in the everyday focus, communication and drive for membership priorities and initiatives Guide and prioritize support for the execution of standard membership programs through the FEM & CM Pivot when required to meet the needs of the business Champion optimum Membership Experience and drive MSAT/VOM results Direct, track, measure, coach, and drive memberships metrics at club/regional level to deliver on performance expectations Share ownership and accountability with operations for regional membership results Deliver clear, concise, and consistent communication on key Membership topics (i.e., results, promotions, etc.) at every level Provide club leadership and teams education, training, and coaching for optimum membership performance, growth, and member experience “Train the Trainer” for membership initiatives Serve as a resource in the identification and selection of talent for the FEM role Leverage reporting tools to assess strengths and opportunities, to measure, monitor, and target efforts to expectations Continually assess execution and results, implementing plans for improvement as needed Special projects as assigned, including new club support, stretch assignments, etc. Travel and Overnight stays required Other duties as assigned Qualifications Demonstrate leadership capabilities, including driving team member engagement, managing/supervising cross-functional teams, training and coaching team members, and driving and communicating results. Able to own and deliver against strategic initiatives and objectives. Experience gathering and analyzing data to guide decision making and improve performance. Proficient in Microsoft Office Suite; including Excel, Word and Power Point. Committed to driving outstanding service to all Members. Open availability required Previous loyalty, retail sales and/or training experience preferred. Multi-unit experience a plus Environmental Job Conditions Most of the time is spent moving about frequently on hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, including bending, handling, pulling, reaching, and/or stooping. May require lifting and moving heavy and/or awkward objects more than 30 pounds with assistance. Located in a comfortable indoor environment surrounded by moving machinery and/or loud equipment. In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from $75,000.00.

Description Primary Duties and Responsibilities: Under general supervision, receives, responds to, and handles incoming telephone calls with occasional outbound calling to members in a professional, friendly, and courteous manner. Utilize Selling skills to build the Member relationship/experience while maximizing information and sales opportunities. Through consultation, cross-sells appropriate club products using expertise, listening skills, member information, job and product knowledge, and the next best opportunity platform to maximize sales. Consistently demonstrates positive service attitude to members by accurately and courteously explaining policies and procedures. Handle, resolve, and process all membership enquiries through first call resolution, including billing, renewal, upgrades, payments, information changes, duplicate cards, processing payments, etc. Sell new memberships, upgrades whenever possible to increase base growth. Act as contact for membership sales through direct mailings and marketing promotions. Maximize all NBO opportunities - account maintenance, sales, warm transfer skills, etc., through transition and closing skills. Assist members through consultation, giving verbal and written email information, including but not limited to - directions, attractions, hotels, State parks, other areas of interest, weather conditions, road closures, member information, discounts, and rewards program. Complete Triptik requests; assist in auto vacation planning, etc. Receive and process cross-over support as needed during disaster situations. Adhere to performance metrics to include managing calls, schedule adherence, and other metrics as prescribed by leadership. How do we reward our employees: In addition to a competitive starting salary, ACG offers excellent and comprehensive benefits packages: Hourly rates starting at $16.75, depending on experience Overtime earning potential at time and a half the hourly wage Fully paid training Medical, dental, and vision benefits 401k with employer match Paid parental leave and adoption assistance Paid Time Off (PTO), company-paid holidays, CEO days, and floating holidays Paid volunteer day annually Tuition assistance program, professional certification reimbursement program, and other professional development opportunities AAA Membership Discounts, perks, rewards, and much more Education: High school diploma or equivalent Must qualify, obtain, and maintain all applicable state licenses required for selling and/or servicing Auto Club Group products. Experience: Minimum: 6 months of customer service/sales experience in a fast-paced computer-automated business environment. Knowledge and Skills: Basic knowledge of PC navigation, Internet usage, sending and receiving emails, toggling between applications, and other skills and computer knowledge is required. Must have excellent communication skills and good customer service skills with the ability to set personal goals based on job requirements and be team-oriented. Must have soft sell skills and be able to multitask. Ability to set up computer equipment and troubleshoot minor connectivity issues. Preferred Qualifications MS Office (Outlook, Teams, Word, Excel, PowerPoint) Preferred: 1-2 years of customer service. Advanced computer skills. Prior sales experience. Work Environment This is a Call Center where employees work remotely full-time. An exception to this would be in the case of connectivity or service level issues, in which employees would be required to report temporarily to a designated ACG facility (if located Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit *********** Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

Girl Scouts of Central Indiana embrace an inclusive culture. We value diversity, equity, and inclusion across all identities. We are committed to continual learning and to a culture of safety and wellbeing in which individuality is celebrated and everyone is valued and respected. Everyone is welcome to bring their authentic selves into our space. Girl Scouts of Central Indiana serves 45 Indiana counties, nearly more than 16,000 Girl Scouts and 10,000 adult volunteers. We are the proud facilitators of Girl Scout camp at five Indiana locations, conveners of thousands of Girl Scout programs with nearly 600 community partners and serve thousands more community members each year at our STEM Center of Excellence and Founders Lodge Event and Conference Center. What You Will Do: The Membership Specialist is a part time remote position that supports all functions of membership recruitment, retention, and program. The Membership Specialist is responsible for recruiting girls as well as volunteers in targeted communities and is responsible for support of Girl Scout Leadership Experience program for girls; as well as; volunteers in targeted communities. How You Will Lead: · Assist with the retention of adults and girls for on time renewal. · Call all leaders, girls, and families around upcoming local programs and events in their areas. · Conduct Monthly touchpoints for leaders (except first year leaders) and work with the Community Action Director to document. · Assist with Starter Troops for failed troops that lose leadership, while following Starter Troop best practices from GSUSA. · Deliver fliers and other marketing materials to designated locations in a timely manner. · Attend community and school events, while sharing information about local Girl Scout opportunities. · Attend all Specialist meetings and training required for Membership Specialists. · Work with the Community Action Director to identify and schedule locations for starter troops. · Facilitate starter troops for girls on waitlists or as opportunities for participation based on best practices from GSUSA. · Ensure participants in starter troops are registered members. · Cultivate leadership throughout starter troop meetings to ensure transitional leadership at completion. · Serve as a role model and Girl Scout representative to girls and adults. · Must complete regular program assessments and evaluations so that improvements needed to be made will be made as soon as possible. · Keep an accurate calendar and hours for payroll. · Provide fun, interactive learning. · Foster a culture of diversity and inclusion in the workplace and amongst the membership. · Participates in diverse community and cultural events and programs. · Seek and accept opportunities for professional growth and development. All employees of the Girl Scouts of Central Indiana are responsible not only for the position but also for the duties and responsibilities that all employees share. How You Will Succeed: Understands that council priorities are growing membership and cultivating new donors. Develop an annual goal that supports the membership growth priority. Implement an action plan that supports the membership growth priority. Core Competencies: • Oral and Written Communication abilities (i.e., In person, verbal, written, and/or phone)- Expresses ideas and facts in a clear and understandable manner appropriate for the individual or group; listens to and comprehends what others are saying; prepares organized and structured presentations; has demonstrated ability to work with a wide range of sensitive and confidential issues and communicate effectively with a diverse group of girls, volunteers, and staff. • Project Management - Demonstrated ability to coordinate multiple projects while managing conflicting priorities and deadlines and formulate short- and long-term project goals, objectives, schedules, and priorities in line with council goals; anticipates issues, obstacles, or opportunities that may impact plans or actions; has ability to coordinate multiple projects while managing conflicting priorities and deadlines; establishes courses of action for accomplishing goals while attending to and incorporating information obtained during day-to-day administrative tasks. • Customer Responsiveness - Seeks and acknowledges the views and ideas from customers; identifies, prioritizes, and balances customer issues; takes time to answer questions and explain decisions; follows through on commitments to customers in a timely manner; maintains a commitment to continuous improvement. Requirements What We Are Looking For: • High school diploma; some college preferred. • Sales or recruitment experience and skills. • Strong organizational skills. • Self-starter; ability to work independently or in teams. • Experience and sensitivity in working with people from a variety of backgrounds. • Strong oral and written communication skills. • Ability to work with children and deliver fun, engaging activities that meet the curriculum goals. • Strong experiential-based classroom management skills. • Comfortable resolving conflict with both girls and adults. • Ability to quickly grasp Girl Scout program and curriculum and deliver to girls; basic knowledge of Girl Scout GSLE / Journey program preferred. • Ability to work flexible hours including evenings and weekends required. • Current valid driver's license, a dependable vehicle and proof of vehicle insurance a necessity. · Ability to travel from GSCI office to sites within council's jurisdiction, including program and school sites within a 150-mile radius from nearest GSCI office. · Ability to tolerate occasional exposure to seasonal weather conditions. · Must Have reliable transportation. · Must hold membership in the Girl Scout organization and subscribe to the tenets of the Girl Scout Promise and Law. · Must complete and pass a criminal background check. Physical Demands & Work Environment: Ability to perform tasks that require walking, standing, bending, stooping, reaching and moderate lifting (typically up to 30 pounds). Ability to sit at a workstation for up to 2 hours at a time. Ability to sit and view a computer screen for up to 2 hours at a time. Ability to tolerate occasional exposure to seasonal weather conditions.

We are looking for a motivated Membership Sales Representative to join our team! You will be responsible for growing our memberships and creating exceptional experience for current and prospective members. You are driven, a natural people person, and thrive in roles where you are incentivized and rewarded by your achievements. Your passion for health and fitness inspires you to help others find joy to lead their best lives! Responsibilities: Execute sales process for new memberships Conduct gym tours to guests and potential members Achieve minimum production requirements and sales quotas Stay up-to-date on company pricing and promotions Enthusiastically greet members, prospective members, and guests Provide a high-level of customer service to all members and prospective members Help enforce facility rules and regulations, ensuring faciling is clean and safe Qualifications: Previous sales experience in fitness membership sales preferred Excellent sales, communication, and customer service skills required Goal-oriented with an ability to achieve sales in memberships and other services Passion for health & fitness Basic computer proficiency Complete our short application today! This is a remote position. Compensation: $10.00 - $30.00 per hour Who We Are: Victory Hearing & Wellness (VHAW) At Victory Hearing & Wellness (VHW), we believe in a integrative approach to health and wellness. As a leading provider of audiological and wellness services in the Austin Metro area, we are dedicated to transforming lives by enhancing hearing health and overall well-being. With two conveniently located clinics in West Lake Hills and Hutto, Texas, VHW combines cutting-edge technology, compassionate care, and evidence-based practices to deliver exceptional results for our patients and clients. Our Mission: To empower individuals to achieve optimal hearing health and total wellness by addressing their unique needs through comprehensive care, education, and personalized solutions. Our Vision: To redefine healthcare by offering integrative services that merge audiological expertise with wellness strategies, creating a 360-degree approach to improving quality of life. Our Story: Victory Hearing & Wellness was born from the integration of Victory Hearing & Balance, a trusted audiological clinic, and Victory Health & Wellness, a dynamic wellness brand formerly known as Star Ranch Fitness. Together, we've created an innovative health ecosystem that provides exceptional care across hearing health, nutrition, exercise therapy, cognitive training, and lifestyle coaching. Led by Dr. Jill Davis, Au.D., Director of Clinical Operations, and Victor Davis, Certified Health Coach, our expert team collaborates to address the six dimensions of wellness: physical health, nutrition, medical care, sleep, mental fitness, and social interaction. What We Offer: Hearing Health Services: Comprehensive audiological care, including hearing aids, balance testing, tinnitus management, and preventive education. Integrative Wellness Programs: Diagnostic labs, exercise therapy, personal training, nutrition coaching, and supplement protocols tailored to individual needs. Comorbidity Screening and Prevention: Risk assessments and evidence-based interventions for conditions like diabetes, cognitive decline, and hearing-related comorbidities. Innovative Patient Care: Advanced tools like music training for cognitive health, fall prevention protocols, and virtual support via our VHW Coaching App. Why Join Us? At VHW, we are more than just a clinic-we are a community of professionals who are passionate about making a meaningful difference in the lives of those we serve. By joining our team, you'll be part of an organization that values growth, innovation, and collaboration. Whether you're an audiologist, health coach, exercise therapist, personal trainer or wellness specialist, you'll have access to state-of-the-art facilities, ongoing education, and the opportunity to work within a supportive and dynamic environment. Our Core Values: Excellence: Pursuing the highest standards in patient care and wellness services. Integrity: Building trust through honest, ethical practices. Innovation: Embracing new technologies and methods to improve outcomes. Community: Fostering meaningful connections among patients, clients, and professionals. Our Culture: Be the go-to health and wellness provider for clients and patients nationwide by making living a healthy lifestyle easy for them ~ Be considerate of each other Be honest, accountable, and trustworthy Respect each other's time and opinion Do what is right ~ Be considerate of clients We succeed when our clients succeed Go above and beyond the expectation Actively listen and be empathetic ~ Be considerate of the industry Foster win-win, long-term relationships. Be fair Respect what our team members and clients bring to the table Value the industry and contribute to it Join us at Victory Hearing & Wellness and be part of a movement that's redefining integrative healthcare. Together, we'll help individuals thrive at every stage of life. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to ISSA Online Corporate.

Flex is building a finance super app for premium business owners - reimagining every single aspect of the financial workflow and financial services for any entrepreneur. The company has grown revenue 25x+ since publicly launching in September 2023 and is on track to achieve profitability by late 2025. Flex is focused on mid-market businesses ($3 - $100M revenue) that are largely overlooked by existing fintech solutions and reliant on slow and outdated regional banks. We are targeting a ~$1T revenue opportunity that is largely up for grabs. Flex is a fully remote company and this role can be performed from anywhere. The Role We're looking for a driven, detail-oriented Business Development Representative (BDR) to own the top of Flex's acquisition funnel for our newest product - identifying, engaging, and qualifying high-value prospective customers and partners. Flex Elite, is our program for HNW business owners competing with premium cards on the market. This role is for someone who thrives on precision, personalization, and persistence. You'll be the first brand touchpoint for our most important audience: ambitious, high-performing business owners and operators. Your work will directly contribute to Flex's revenue growth and expansion into new verticals and geographies. This is a full-time role on the Growth team, reporting into the Growth function. What You'll Do- Own the top of the sales funnel - generating and qualifying leads for the Partnerships and Growth teams.- Conduct targeted outbound outreach to high-spending SMBs, founders, and potential partners aligned with Flex's target customer profile.- Research and segment prospects across industries where Flex's private-credit and financial products drive the most value.- Create personalized outreach sequences using CRM and automation tools to drive engagement.- Qualify inbound leads and assess fit through discovery calls, email, and LinkedIn outreach.- Collaborate with Marketing to refine messaging and optimize lead conversion.- Maintain data integrity and clean reporting within the CRM.- Consistently meet or exceed monthly and quarterly KPIs for outreach volume, qualified meetings, and conversion rates.- Act as a brand ambassador for Flex, delivering a high-touch, premium experience in every interaction. What We're Looking For- 1.5-2 years of outbound sales or business development experience, ideally in fintech, financial services, or high-end membership/consumer brands.- Strong written and verbal communication skills; comfortable speaking with business owners, executives, and affluent audiences.- Proven experience using CRM systems for lead management and pipeline tracking.- Results-driven mindset with a record of exceeding quotas and KPIs.- Excellent research and prospecting abilities.- Deep understanding of Flex's audience - ambitious entrepreneurs who value speed, service, and reliability.- Comfortable operating in a fast-moving, evolving environment. Who You Are- Experience selling or representing financial, lifestyle, or premium service products.- Exposure to high-net-worth, executive, or business-owner clientele.- Experience building outbound scripts or messaging frameworks. Why Join Us Join a rapidly growing AI-driven fintech redefining private credit, business finance, and premium financial services for entrepreneurs. Work alongside a passionate, high-performing team that values intensity, clarity, accountability, and creativity. Be part of a culture that rewards autonomy, encourages innovation, and treats employees with the same care and respect we deliver to our customers. Full medical, dental, and vision coverage, with dependent contribution. 401(k) plan. Flexible Time Off. Work-from-Home reimbursement to set up your space for success. Access to Flex events, experiences, and product perks - because you should feel like part of the ecosystem too.$65,000 - $100,000 a year This position is also eligible for a commission-based incentive plan. The estimated on-target earnings (OTE) for this role, including base and variable compensation, is $130,000-$200,000 Why Join Us Flex is growing quickly - you'll help shape the direction of a product and company with real momentum.We're well-capitalized with strong backing and a clear long-term vision.You'll work with a sharp, driven team that values autonomy, clarity, and quality.Join ambitious builders who care deeply about winning together - and having fun while doing it.Annual team on-sites. From Bogota to Mexico City, the entire Flex team gets together once a year to align and build camaraderie.We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Reliant Health Partners is an innovative medical claims repricing service provider, helping employers achieve maximum health plan savings with minimum noise. We tailor our services to each client's needs, providing everything from individual specialty claims repricing, to full plan replacement as a high-performance, open-access network alternative. As an IDR dispute specialist, you are responsible for all IDR disputes, documenting the dispute in the queue, managing the queue, responding to the initial dispute, requesting IDRe/admin fees payment from the finance team, research disputes and submit to the compliance team for offer and supporting documents, compiling folders for individual disputes & cataloging documents, responding to initiating providers/IP, CMS and IDRe inquires. Primary Responsibilities Monitor, manage and add appeals to the queue. Monitor and manage all IDR emails from CMS, initiating provider, finance, compliance team and client. Research and communicate via CMS portal for the initial dispute within 3 business days from the received date. Research and communicate with the finance team for IDRe/admin payment within 3-5 business from the received date. Research and communicate with the compliance team to request an offer & supporting documents for the IDRe within 3-5 days business days from the received date. Document & upload IDR documents in queue. Compile folders for individual disputes to catalog documents and prep for offer & supporting documents from our compliance team. Communicate IDR rulings with NSA Manager & compliance team. Process IDR rulings and if needed, send adjustment to the client. Document all IDR processes in manual. Highlight special scenarios and maintain examples for complex disputes and or rulings. Maintain acceptable levels of production including but limited to turn around time standards as mandated by the regulation(s). Adhere to client specific and Reliant protocols, scripts, and other requirements. Perform other job-related duties and special projects as required. Other duties as assigned Qualifications 2-3 years of relevant job experience - No Surprises Act, negotiations and or medical claim processing. Experience conducting outreach to clients & providers via email or other means of communication. Experience understanding company critical behaviors and compliance requirements. Broad healthcare policy and payment understanding. Experience with claims workflow tools or systems. Individual compensation will be commensurate with the candidate's experience and qualifications. Certain roles may be eligible for additional compensation, including bonuses, and merit increases. Additionally, certain roles have the opportunity to receive sales commissions that are based on the terms of the sales commission plan applicable to the role. Pay Transparency$50,000-$60,000 USDBenefits: Comprehensive medical, dental, vision, and life insurance coverage 401(k) retirement plan with employer match Health Savings Account (HSA) & Flexible Spending Accounts (FSAs) Paid time off (PTO) and disability leave Employee Assistance Program (EAP) Equal Employment Opportunity: At Reliant, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business-and our society-stronger. Reliant Health Partners is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.

Full-time Description Nevada Public Radio (NVPR) is looking to expand its Development Department with a dynamic and hardworking Membership Associate to support the team. This is an excellent opportunity for a career-minded individual interested in joining a growing public media company. Why work with us? Nevada Public Radio's mission is to enhance the quality of life and foster civic engagement by informing, educating, and inspiring our growing audiences. The Development Department has an essential responsibility to work with listeners, members, businesses, and the community to fund everything our audiences value from News 88.9 KNPR, Classical 89.7 KCNV, and Desert Companion magazine. Summary The Membership Associate will work in a team-based environment and is responsible for the execution and monitoring of all fundraising and membership development strategies for NVPR. This position is also responsible for providing high-quality member stewardship through maintaining the NVPR databases, prompt and accurate donation processing, data retrieval and reporting, and delivery of service and member engagement that reflects NVPR's mission, values, and standards. This position reports to the Development Assistant Manager. Duties and Essential Job Functions Assists with member relations which may include responding to donor inquiries, executing scheduled marketing campaigns, recording member information in the donor database, verifying and uploading pledges, and applying payments to member accounts. Segments and properly codes the member database for fundraising purposes; coordinates, prints and processes member benefits, fund drive premiums and thank you letters, monthly fundraising correspondence, pledge reminders, year-end tax receipts in accordance with IRS regulations, and other large volumes of direct mail. Facilitates all direct mail projects, which includes ensuring the accuracy of the database of members and overseeing data entry for accuracy. Works with other staff members to ensure the availability and delivery of items needed to complete daily, weekly, monthly, and annual tasks, e.g., member mugs, sweatshirts and tote bags, online auction and pop-up shop inventories. Solicits items for the annual Online Auction fundraiser through consistent outreach and by developing relationships with individuals and businesses on behalf of the organization. Works closely with the development team on the execution and deliverables of online box office activities and giveaways. Communicates fundraising messages on-air through live and recorded breaks in programming. Works closely with the Development Assistant Manager and Mid-Level Giving Officer as directed and performs miscellaneous job-related duties as assigned. Knowledge, Skills and Abilities Strong attention to detail. Ability to manage multiple projects and deadlines seamlessly. Ability to work in and foster a collaborative and team-oriented work style and environment. Previous knowledge of membership development, media fundraising principles and practices is preferred but not required. Must be willing to learn. Ability to gather data, compile information, and prepare reports. Salary Hourly rate $21.63 per hour, full-time. Benefits: Comprehensive benefits package including medical, dental, vision, STD, LTD, paid time off, remote work and holidays. FLSA Classification - Non-Exempt; hourly. Application Process Deadline: Open until filled To Apply go to our career page: ****************** Or Send a cover letter stating interest, the source where you learned of the open position, and include your resume and three professional and/or personal references. Mail, E-Mail or Fax to: Nevada Public Radio Attn: Human Resources 1289 S Torrey Pines Dr Las Vegas, NV 89146 ************************** Fax: ************** Please No Phone Calls Applicants considered for this position may be required to submit to a background check. All Nevada Public Radio employees are asked to sign their understanding of and compliance with our Employee Handbook upon acceptance of an offer of employment. This document covers the benefits available to NVPR employees, our policies and procedures and our commitment to providing a safe, inclusive, non-discriminatory and welcoming work environment. In addition, upon acceptance of an offer of employment, the successful candidate will be asked to sign in acknowledgement of receiving, reviewing and understanding of the responsibilities and essential functions of the position as stated and the at-will status of the position. Nevada Public Radio is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Requirements Requirements Proficiency in Microsoft Office (Word, Excel etc.) Effective communication skills, attention to detail, data management skills, initiative, and ability to own projects from start to finish. Ability to prioritize tasks, projects, and initiatives with effective time management skills. Flexibility in scheduling beyond a traditional workday, including nights and weekends on occasion Physical Requirements Ability to stand, speak, walk, bend, type, reach, and sit for up to 10 hours Salary Description 21.63 per hour

About Carda Rehab is a pain. So much so that only 10% of qualifying Cardiac and Pulmonary patients attend. At Carda Health, we've reimagined rehab. Our program allows patients to complete inspiring, convenient, life-saving therapy remotely. Who are we? We are a team of clinicians, data scientists, mathematicians and repeat entrepreneurs. And a few recovering financiers. Our belief is that technology and data, when applied to the right problem, transforms people's lives and changes even the most entrenched industries. Carda was founded by Harry and Andrew, two friends from Wharton who share a family history of heart disease and experience with poor access to care. We now work with some of America's largest and top-ranked hospitals and most innovative insurers. We are fortunate to be backed by some of the best investors in the business who have also backed the likes of Livongo, Hinge, Calm, MDLive, and others. Who are you? You're energized by the dynamic environment of a rapidly growing startup. Detail-oriented yet capable of aligning tasks with broader company objectives, you're dedicated to enhancing operational efficiency and expanding access to transformative therapies. Your hallmark trait is ownership, driving you to rectify inefficiencies and drive results. Adept at collaboration and communication, you excel in both team management and cross-functional initiatives, achieving outcomes swiftly and effectively. Position Overview: The Member Experience Specialist is the first line of support for Carda Health patients. In this role, you will guide patients from enrollment through their first clinical session, ensuring a smooth and welcoming experience. Responsibilities include coordinating appointments, troubleshooting technology issues, and providing ongoing support to keep patients engaged throughout their care. This position blends patient advocacy, operational excellence, and strong communication to deliver a seamless member experience. Key Responsibilities: Patient Onboarding & Support Welcome new patients and confirm delivery of care packages and equipment. Facilitate initial telehealth visits and conduct care package walkthroughs. Guide patients through device setup and navigation of the Carda Health app. Provide clear instructions and ongoing support to ensure patient comfort with technology and program participation. Telehealth Workflow Management Manage check-in and check-out processes for telehealth appointments. Coordinate with providers and internal teams to ensure smooth appointment flow and follow-up. Communication & Advocacy Serve as part of the frontline support team for patients, answering questions and resolving issues with empathy and efficiency. Keep patients engaged, motivated, and informed throughout their care journey. Operational Excellence Accurately document all patient interactions in Salesforce and related systems. Track care package deliveries, referrals, and enrollment statuses to ensure no patient is left behind. Collaborate with clinical, growth, and operations teams to address patient needs and improve workflows. What we look for: 1-3 years of experience in healthcare support, customer success, or another patient-facing role (Telehealth experience preferred). Strong communication skills, with an ability to connect effectively with older adult populations (65+). Comfortable with technology and able to quickly learn new software (experience with Salesforce, EHR, or CRM systems are a plus). Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment. Empathetic, patient-focused, and passionate about improving healthcare access and outcomes. Nice to Haves: Sales or Retention Experience: Background in customer success, inside sales, or patient retention to help address common objections and keep patients engaged in their care program. Objection Handling Skills: Ability to listen empathetically, reframe concerns, and guide patients toward staying in the program by reinforcing value and trust. Experience with Older Adult Populations (65+): Comfort working with seniors, understanding their typical questions, concerns, and hesitations, and tailoring communication styles accordingly. Motivational Communication: Skilled at encouraging patients to overcome resistance to technology, remote care, or ongoing participation. Problem-Solving Mindset: Demonstrated ability to anticipate patient concerns (cost, technology, time commitment) and proactively provide solutions. Healthcare or Insurance Knowledge: Familiarity with Medicare/insurance basics to answer common patient questions and reduce confusion around coverage. Confidentiality: Understanding of HIPAA and patient privacy regulations. Why Join Carda Health? Be part of a mission-driven company dedicated to improving lives for patients with chronic conditions. Fully remote role with a supportive and collaborative team culture. Opportunity to grow and develop within a rapidly scaling healthcare startup. Competitive compensation and benefits package.

Description Compensation: $21.00 per hour Schedule: M-F 9am-5:30pm ESTRemote Why Workit: Workit Health is an industry-leading provider of on-demand, evidence-based telemedicine care. Our programs are based in harm reduction, and bring together licensed clinicians who really listen, FDA-approved medication, online recovery groups and community, interactive therapeutic courses, and care for co-existing conditions. Workit Health's patient-centered telemedicine model is improving clinical outcomes and eliminating barriers to treatment, making long-term recovery accessible to individuals who need it, without disrupting their daily lives. We're excited to expand our team as our impact and coverage areas continue to grow. Our team members are dedicated and passionate about our mission of making exceptional, judgment-free care for addiction more accessible. We believe everyone deserves respectful, effective treatment for substance use disorder at the moment they're ready for it. We're looking for driven and compassionate individuals who share this goal. Join us in reducing stigma, saving lives, and changing the way addiction is treated in America.Job Summary: Member Experience Specialists serve as the main point of contact for our members throughout each point in their recovery journey. They are compassionate, accurate, and data-oriented. They are change agents who go the extra mile because they know what a difference each day is making in the life of those they help. Core Responsibilities: Go above and beyond to provide world-class member experience to individuals interested in signing up for Workit Health's program, and throughout member's journeys at Workit Health. Help to facilitate each member's journey, and accurately and efficiently communicate with members through a variety of channels as they navigate our program. Educate potential members on the value of Workit Health's program and facilitate their enrollment. Educate our current members on how to navigate the Workit Health program, and be ready to help troubleshoot through any barriers and identify areas to increase engagement. Communicate and provide support to members over chat, email, and phone in a professional way that embodies the company mission and values. Be accountable for specific metrics related to productivity, member engagement, and member satisfaction. Serve as an expert for member experience across the member's journey, with a deep understanding of our program and the Workit Health app. Qualifications: Passionate about providing stellar internal and external customer service and working with diverse populations Bachelor's Degree in human services, communications, business, or marketing is preferred 2+ years' inside sales, healthcare, and/or customer service experience in a metrics driven environment Exceptional presentation skills, experience in tracking personal performance, and ability to meet specific targets around productivity and engagement. As we are an addiction recovery company, those in addiction recovery themselves are encouraged to apply. Benefits: 5 weeks PTO (includes your birthday, 2 mental health days, and 2 floating holidays!) 11 paid holidays Comprehensive health, dental, pharmacy, and vision insurance with options to fit your family's needs Company contributions to dependent premiums at higher than market rates (65%) 12 weeks paid Parental Leave after 1 year of employment (includes maternity, paternity, adoption, and all ways in which our people build modern families) 401k + matching Healthcare & dependent care Flexible Spending Accounts (FSA) Flexible schedules and flex-time work for all full-time and part-time employees Employee assistance program, complete with financial coaching and counseling sessions Professional development allowance for healthcare providers Opportunities for professional development and growth within the company Fully remote roles throughout the company Vibrant, employee-driven cultural initiatives including multiple ERG groups Colleagues who care deeply about closing health disparity gaps within the addiction space for underserved populations As we are an addiction recovery company founded by people in recovery, those in addiction recovery themselves are encouraged to apply. Workit Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

The Member Experience Specialist will work independently to seek to improve the member experience for their dedicated clients by engaging with members to identify and uncover needs and providing solutions that will enhance their health and wellness through phone and digital communication. They should proactively identify potential issues ensuring the organization is consistently providing exceptional member service. Essential Functions Relationship management: -Responsible for designing member solutions for clients, engaging directly with WebTPA POD and assisting client's Human Resource's team members Design and execute proactive member engagement outreach strategies Eligibility responsibility, managing and troubleshooting Client EDI files and ensure eligibility implementation is finalized by established dates Serve POD members as concierge support: -Initiate claims investigation, negotiate settlements, interpret medical records, respond to Department of Insurance complaints, and authorize payment to claimants and providers -Serve as the immediate escalation resource for customer service reps and claims examiners -Responsible for claims processing and adjudication, researching claims where applicable Provide member service: -Inbound and Outbound proactive outreach to members, as determined by the MES utilizing client data and analytics -Resolve member issues routed through member calls -Triage and escalate member issues to the necessary department when appropriate -Engage with members to ensure previous issues have been resolved in a timely manner -Support members and providers to the best experience in addressing OON facility services, provider billing challenges -Maintain good rapport with physicians, healthcare facilities, clients, providers and internal and external stakeholders Review and process insurance to verify medical necessities and coverage under policy guidelines (clinical edit logic) Utilize systems to track complaints and resolutions Responsible for basic POD reporting and analytics demonstrating POD level performance for clients Qualifications 1+ years related work experience. Related Bachelor's degree or additional related equivalent work experience Strong proficiency with Microsoft Office. Strong verbal and written communication skills; ability to tailor communications based on audience and business objectives. Comfortable working and communicating at very high levels across operational areas and working in cross-functional teams Maintain confidentiality and observe HIPAA requirements Strong customer service skills. Ability to work independently/autonomously and proactively as well as collaboratively as a member of a team. Self-starter with the ability to identify problems/issues and offer workable solutions. Ability to prioritize or seek information on how to best prioritize projects. Project confidence, high energy, enthusiasm, and high regard for client advocacy and service Preferred Qualifications One to three years' experience in the health insurance administration industry a plus. General Physical Demands Sedentary work: Exerting up to 10 pounds of force occasionally to move objects. Jobs are sedentary if traversing activities are required only occasionally. Physical/Environmental Activities Must be able to travel to multiple locations for work (i.e. travel to attend meetings, events, conferences). Occasionally We are an Equal Opportunity/Protected Veteran/Disabled Employer committed to creating a diverse, inclusive and equitable culture for our employees and communities.

The Membership Sales Representative will be focused on the objective and responsibility of producing revenue through the sale of season ticket memberships for one of the charter clubs in Major League Soccer. As a key member of the sales team, you will be prospecting new business opportunities, managing, and reporting weekly on your pipeline of prospects, a continual development of new business leads, prospecting, and communication with our past season ticket buyers along with a commitment to building and growing consumer and business to business relationships, increasing the affinity of our customers and demonstrating a strong commitment to quality and service. We offer: Medical, Dental, Vision, 401K, STD, LTDThis Is Not A Work From Home Position What you'll Do: Meeting or exceeding weekly, monthly, and long-term sales goals in the areas of new season membership sales. Prospecting, qualifying, and setting sales appointments at Toyota Stadium. Working in harmony with team members and those from other departments within the club. Building and fostering beneficial relationships with new business accounts. Providing excellent care and quality service to all customers/prospects. Working all home matches as a means of prospecting new business opportunities. Meeting or exceeding call minimums of 60+ per day, conduct face to face meetings, and stadium tours. Assisting management with sales campaigns, events, and activities. Opportunities to cultivate and sell other full menu and premium products. Other job duties as assigned. You Are: Friendly, outgoing, and have competitive spirit within a team environment. Goal-oriented, detail-driven, and passionate about sales, specifically professional sports entertainment. Able to demonstrate a high level of energy and possess excellent interpersonal, organizational, and communication skills, particularly verbal. Willing to work long hours and a flexible schedule, including but not limited to days, nights, mornings, weekends, and holidays. Qualifications: Bachelor's degree from an accredited college or university. At least 2 years of Sales experience, preferably within the Sports Industry. Bilingual (Spanish) skills are preferred, but not required. Fully vaccinated candidates highly preferred.

The Member Engagement Specialist is responsible for telephonic outreach and screening of identified members based on plan stratification for care management with a call center approach. An experienced and energetic communicator, the engagement specialist is focused on deepening program participation as well as making members aware of CCNC (Community Care of North Carolina) (plan) programs and offerings. The Member Engagement Specialist interacts with members, providers, and other staff to initiate program interventions, document activities, and refer risk appropriate members to professional staff according to protocols. The candidate for this position must have a disposition towards good customer service, be assertive without being aggressive, and always maintain a professional demeanor. The Member Engagement Specialist may work remotely within regions to cover the needs across the state. This is primarily a remote position. Occasional in-person training and travel may be required. Essential Functions Conduct continual telephonic outreach to identified and referred members focused on engaging members with care management services. Receive/retrieve and manage referrals from data reports; clinical care management team members, PCP (Primary Care Provider), or other service providers for efficient screening and linking members with care management. Complete and document member screenings tools and refer clinical needs to most appropriate clinical care management team member for assessment and follow up. Schedule members for face-to-face or telephonic encounters for care management follow up. Meet monthly productivity and role expectations. Complete all assignments within expected timeframes. Notify supervisor promptly of any issues with receiving or sending referrals, making timely care management assignments, or issues with carrying out any other duties assigned. Collaborate with the Care Team to address barriers and create efficiency with processes. Abide by department guidelines, company policies, and HIPAA regulations. Perform all other duties as requested. Attend departmental and corporate meetings. Understand and uphold CCNC goals, objectives, and standards. Qualifications High School/GED. Prior telephonic call center experience desired Minimum of two years previous work experience, preferably in a health care setting Healthcare experience and medical terminology knowledge highly preferred Bilingual preferred Managed care experience a plus Knowledge, Skills, and Abilities Computer skills required including various office software and the internet; experience with MS Office software preferred Strong Initiative Performance metric driven and productivity mindset Strong oral and written communication proficiency Attention to detail Organizational and Time Management Skills Strong Interpersonal Skills Critical Thinking Skills Resourceful - Able to shift strategy or approach in response to the demands of a situation Team-oriented Adaptable - Responds to change with a positive attitude and a willingness to learn new ways to accomplish work activities and objectives Motivational Interviewing Skills Knowledge of Care Management Principles Ability to work independently and to use sound judgment when needed Multi-tasking Abilities Outgoing and energetic attitude Respectful customer service skills Ability to provide information in a manner that is culturally and linguistically appropriate Knowledge of and experience working in member or clinical data systems Working Conditions Routinely there may be some minor physical inconveniences or discomforts in the work setting, including sitting for moderate periods of time and repetitive wrist motion Must be able to utilize office equipment, computer, keyboard, and phone with or without assistive devices Repetitive wrist motion and occasional lifting/carrying of up to 25 pounds The job environment is a home environment Travel using personal vehicle may be required within the region and/or the State The job environment can be intense as high volume, repetitive work is an expectation

At Elara Caring, we have a unique opportunity to play a huge role in the growth of an entire home care industry. Here, each employee has the chance to make a real difference by carrying out our mission every day. Join our elite team of healthcare professionals, providing the Right Care, at the Right Time, in the Right Place. **:** Member Engagement Specialist **Monday-Friday, 8am-5pm** **Remote Opportunity** + May require flexibility for different time zones based on PCS business areas At Elara Caring, we believe the best care happens at home-where people feel most comfortable. That's why our compassionate teams serve over 60,000 patients every day, right where they live. As a **Member Engagement Specialist** , you'll play a key role in leading a team of dedicated caregivers, making a real impact in the lives of our patients. If you're ready to lead with purpose and help others thrive, we'd love to have you on our team. **Why Join the Elara Caring Mission?** At Elara Caring, we believe in supporting those who care for others. When you join our team, you become part of a compassionate, purpose-driven organization committed to making a real difference. **What We Offer:** + A collaborative and supportive work environment + A meaningful opportunity to positively impact lives every day + Competitive compensation packages + Tuition reimbursement for full-time employees + Free continuing education opportunities for all team members + Clear paths for career growth and advancement + Comprehensive medical, dental, and vision insurance + 401(K) with employer match + Generous paid time off, including holidays and family/pet bereavement + Pet insurance for your furry family members As the **Member Engagement Specialist** , you'll contribute to our success in the following ways: + Conduct high-volume outbound engagement calls to prospective and current customers to promote home health services. + Build strong relationships by delivering exceptional customer service and understanding client needs. + Guide customers through the referral process-from identifying needs to providing recommendations and achieving admissions. + Accurately log all interactions and updates in the company's CRM system (Bolt). + Achieve and exceed monthly admission targets and other performance KPIs. + Convert referrals into admissions while maintaining quality assurance and customer satisfaction goals. + Collaborate with internal departments to ensure a seamless client experience. + Identify opportunities to cross-sell or upsell services based on client needs. + Stay current on industry trends, Medicare/Medicaid regulations, and company service offerings. + Maintain compliance with HIPAA and all agency policies. **What is Required?** + **Education:** Bachelor's Degree in Social Work (BSW) or Certified Community Health Worker (CCHW) Or similar level education + **Experience:** Minimum of 1 year in a **call center, healthcare, home care, or social work** setting. + **Knowledge:** In-depth understanding of Medicare/Medicaid, Managed Care Organizations (MCOs), and home care benefits across multiple states. + **Technical Skills:** Proficiency with Microsoft Office Suite and CRM/database systems; experience navigating call center software. + **Soft Skills:** Strong interpersonal, communication, and organizational skills; ability to work effectively with diverse cultures in a high-pressure environment. + **Other Requirements:** + Must have reliable transportation, valid driver's license, and auto insurance. + Ability to meet all health screening and testing requirements per company policy. \#ElaraGA You will report to the Director of Business Operations, Sales Director of Sales Manager. _We value the unique skills of veterans and military spouses. We encourage applications from military veterans and their families._ _Elara Caring provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age (40 and older), national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, protected veteran status, or any other basis prohibited under applicable federal, state or local law._ _Elara Caring participates in E-Verify and we will provide the Federal Government with your Form I-9 information to confirm that you are authorized to work in the United States. Employers like Elara Caring can only use E-Verify once you have accepted the job offer and completed the Form I-9._ _At Elara Caring, pay and compensation are determined by a variety of factors, including education, job-related knowledge, skills, training, and experience. Our compensation structure reflects the cost of labor across different U.S. geographic markets, and may vary based on location._ _This is not a comprehensive list of all job responsibilities and requirements; upon request, a job description can be provided._ _If you are an individual with a disability and are unable or limited in your ability to use or access our career site as a result of your disability, you may request reasonable accommodations by reaching out to_ _********************._