Mis supervisor vs call center supervisor

The differences between mis supervisors and call center supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a mis supervisor and a call center supervisor. Additionally, a mis supervisor has an average salary of $42,442, which is higher than the $35,300 average annual salary of a call center supervisor.

The top three skills for a mis supervisor include MIS, customer service and PC. The most important skills for a call center supervisor are strong customer service, patients, and customer care.

Mis supervisor vs call center supervisor overview

	MIS Supervisor	Call Center Supervisor
Yearly salary	$42,442	$35,300
Hourly rate	$20.40	$16.97
Growth rate	16%	6%
Number of jobs	17,640	217,633
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 60%	Bachelor's Degree, 45%
Average age	47	47
Years of experience	6	6

Mis supervisor vs call center supervisor salary

Mis supervisors and call center supervisors have different pay scales, as shown below.

	MIS Supervisor	Call Center Supervisor
Average salary	$42,442	$35,300
Salary range	Between $24,000 And $72,000	Between $23,000 And $53,000
Highest paying City	-	New York, NY
Highest paying state	-	Hawaii
Best paying company	-	Spectrum
Best paying industry	-	Finance

Differences between mis supervisor and call center supervisor education

There are a few differences between a mis supervisor and a call center supervisor in terms of educational background:

	MIS Supervisor	Call Center Supervisor
Most common degree	Bachelor's Degree, 60%	Bachelor's Degree, 45%
Most common major	Business	Business
Most common college	Stanford University	California State University - Bakersfield

Mis supervisor vs call center supervisor demographics

Here are the differences between mis supervisors' and call center supervisors' demographics:

	MIS Supervisor	Call Center Supervisor
Average age	47	47
Gender ratio	Male, 59.0% Female, 41.0%	Male, 39.9% Female, 60.1%
Race ratio	Black or African American, 8.9% Unknown, 4.7% Hispanic or Latino, 19.6% Asian, 5.3% White, 60.7% American Indian and Alaska Native, 0.6%	Black or African American, 10.1% Unknown, 4.7% Hispanic or Latino, 19.2% Asian, 5.3% White, 60.1% American Indian and Alaska Native, 0.6%
LGBT Percentage	8%	8%

Differences between mis supervisor and call center supervisor duties and responsibilities

Mis supervisor example responsibilities.

Manage acquisition, installation, and maintenance of PC and LAN server systems.
Lead company from 24 stand-alone PCs to a network of 150+ PCs connect through 4 locations with share resources and e-mail.
Configure and write scripts for graphic file conversion from UNIX Autotrol to Autocad format.
Maintain and update all PC's, terminals, and printers.
Install, configure, and support organization's local area network (LAN).
Used ability and knowledge to rapidly troubleshoot, isolate, and repair hardware and software failures.

Call center supervisor example responsibilities.

Lead team through tactical military operations training focuse on leadership strategy and survival in vary deployment locations across the globe.
Develop and implement workforce team to monitor and adjust FTE s according to forecast.
Answer questions regarding health insurance, while maintaining knowledge of HIPAA laws, and healthcare laws.
Provide oversight and direction to the employees in the business in accordance with the organization's policies and procedures.
Solve problems with patrons and coworkers -sustain cleanliness of work environment -maintain safety and order (CPR and a certified )
Facilitate training of maintenance administrators by developing PowerPoint materials.

Mis supervisor vs call center supervisor skills

Common mis supervisor skills

MIS, 25%
Customer Service, 16%
PC, 11%
EDI, 6%
SQL, 5%
Troubleshoot, 5%

Common call center supervisor skills

Strong Customer Service, 21%
Patients, 7%
Customer Care, 6%
Technical Support, 5%
Customer Inquiries, 4%
Customer Satisfaction, 4%

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Office and Administrative Industry
MIS Supervisor
MIS Supervisor vs Call Center Supervisor

Updated January 8, 2025

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