Operations director jobs in High Point, NC - 208 jobs
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Senior Director Distribution Center Operations
Ashley Furniture 4.1
Operations director job in Advance, NC
Senior Director of Distribution Center Operations - East Region
Salary: $200,000-$220,000
Travel: up to 50%
We're not looking for someone to sit in meetings and delegate. We need a proven operator who has led multiple high-volume distribution centers, rolled up their sleeves, and driven tactical execution tied directly to metrics. This role demands someone who understands the grind of operations-labor management, throughput, cost per unit, fill rate, safety, shipping accuracy-and knows how to move the needle at scale.
What You'll Do:
Own the operational performance of several large-scale distribution and fulfillment centers (300K to 1.5M sq. ft.), each processing $12-$21 million in product weekly.
Build, lead, and mentor site leadership teams-develop talent and drive accountability.
Establish and enforce operational discipline tied to productivity, safety, accuracy, and cost KPIs.
Travel extensively across the East to work side-by-side with your teams, not from behind a desk.
Design and execute plans for efficiency gains, process improvements, and network scalability.
Lead through data-apply Lean and Continuous Improvement to root out waste and improve throughput.
Ensure WMS and warehouse technologies are fully leveraged to optimize performance.
What You Bring:
12+ years leading multiple distribution centers (this is non-negotiable)
Experience running complex ops across various geographies with P&L responsibility
Deep tactical knowledge in labor planning, inventory control, order fulfillment, and transportation alignment
Track record of implementing and sustaining operational excellence at scale
Fluent in WMS platforms, continuous improvement, and warehouse KPIs
Bachelor's in Supply Chain, Logistics, or related field-or equivalent experience
This role is for a high-level operator who leads from the floor, not from a distance. If you haven't owned multiple sites and personally driven performance improvements, this role isn't the fit.
Who We Are
At Ashley, we're more than a business...we're family. As the largest manufacturer of home furnishings in the world, we know what it takes to build incredible furniture and future leaders. We're problem solvers with the grit to persevere during challenging times and innovators who won't coast when times are good. We create solutions, not excuses. And never settle for status quo. It's the reason we're always searching for better ways to delivering an exceptional customer experience. That's why Ashley Furniture is #1 in our industry.
Ready to grow? You've come to the right place. Ashley Furniture has a "Growth Mindset", and once you join our team, you'll learn from the best in the business.
Apply today and find your home at Ashley!
Benefits We Offer
Health, Dental, Vision, Employee Assistance Program
Paid Vacation, Holidays, and Your Birthday off
Generous Employee Discount on home furnishings
Professional Development Opportunities
Ashley Wellness Centers (location specific) and Medical Tourism
Telehealth
401(k) and Profit Sharing
Life Insurance
Our Core Values
Honesty & Integrity
Passion, Drive, Discipline
Continuous Improvement/Operational Excellence
Dirty Fingernail
Growth Focused
To learn more about Ashley Furniture, our community engagement programs, environmental stewardship, and our core values, please visit our Corporate Social Responsibility information page:
Corporate Social Responsibility
This position is classified as safety-sensitive; therefore, successful completion of a drug screening is required as a condition of employment.
$200k-220k yearly 5d ago
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COO - Civil Construction
MacDonald & Company 4.1
Operations director job in Greensboro, NC
Macdonald & Company are proud to be partnered with a privately held real estate development and construction platform with an in-house civil construction operation. The civil business plays a critical role within the broader platform, supporting internal development activity while also executing third-party heavy civil and grading work.
The organization is execution-led and deliberately structured. Growth is approached carefully, with a strong preference for operational control, consistency, and long-term performance over rapid expansion. Leadership is selective, values accountability, and is focused on building a durable civil construction business with the right people in place. Given the hands-on nature of the operation, senior leadership is expected to be highly present across the Triad and surrounding North Carolina markets.
The Role
The COO - Civil Construction will serve as the senior executive responsible for the entire civil construction operation, effectively acting as the leader of the business on a day-to-day basis. Reporting to ownership and executive leadership, this individual will have full responsibility for how the civil operation runs, from field execution and project delivery to people leadership, systems, and financial performance.
This role is highly hands-on and requires consistent in-person engagement with teams in both the field and the office. The business is at a point where leadership depth, structure, and process matter more than volume, making this an opportunity for a seasoned civil construction leader to step into a role with real authority and the ability to shape how the operation evolves.
Responsibilities:
Lead the civil construction operation end-to-end, with full accountability for execution, people, and performance.
Serve as the senior operational leader and external representative of the civil business, building credibility with clients, partners, and vendors.
Own operational reporting and systems, including HCSS and drone-based production tracking, ensuring accurate, timely visibility into job performance.
Establish and communicate clear project-level performance metrics across field and project management teams.
Directly lead Project Managers and operational leadership, setting expectations, managing performance, and developing the team.
Maintain a strong field presence through regular site visits, participation in pre-construction meetings, inspections, and key operational discussions.
Oversee estimating, preconstruction, and contract negotiation for civil and grading projects, ensuring disciplined pricing and clean handoffs into execution.
Manage personnel and equipment allocation to maximize production and operational efficiency.
Maintain ownership of capital planning, purchasing decisions, and vendor performance.
Partner with ownership and executive leadership on strategy while independently running day-to-day operations.
Qualifications:
15+ years of experience in civil construction with a strong background in heavy civil, grading, and site infrastructure.
Senior leadership experience at the Director level or above within a civil construction organization, ideally in North Carolina.
Proven ownership of operational and financial performance, including accountability for profitability and execution.
Hands-on experience across estimating, preconstruction, and contract negotiation.
Demonstrated ability to lead both field-based teams and office-based professionals.
Strong operational and systems mindset, with experience using construction management software and performance reporting to drive results.
Credible, grounded leadership style with the ability to operate effectively in the field and in executive settings.
Willingness and ability to be highly present across the Triad, with consistent in-office and on-site engagement.
$106k-158k yearly est. 5d ago
General Manager Operations
Ngroup
Operations director job in Kannapolis, NC
The primary responsibility of a General Manager II is to co-partner directly with the local site leadership teams to ensure they are meeting and/or exceeding KPIs and SLAs. Additionally, this position will partner directly with the Client to manage the business and exceed all established KPIs. This role requires an experienced leader with a successful track record from startups, 3PL, retail, e-commerce, and reverse logistics.
Job Summary:
Key Responsibilities:
Manage an entire site with 1-2 direct salaried leader reports
Collaborate with cross-functional areas such as Risk Management, Safety, EHS, IT, and HR to ensure organizational effectiveness.
Work collaboratively with all levels of the organization while displaying strong leadership & communication skills and maintaining positive associate relations.
Balance between administrative duties and a strong presence on the warehouse floor
Adapt to shifts/quick changes in the work environment and take on additional responsibilities as needed.
Provide guidance and mentorship to your teams that outline the path to success.
Oversees rollout of daily operating plan at local site level.
Facilitate robust orientation for new hires, provide company overview and expected progression for the onboarding period.
Forecast volume for the month ahead and contribute to P&L planning.
Ensure all technical and operational equipment is in working order and address deficiencies with cross-function support/operations teams.
Holds local leadership teams accountable for providing a safe working environment while maintaining a heavy focus on quality.
Must be able to work shift hours to support business operations.
Work closely with nGroup's senior leadership team.
Strategy Leadership/Management:
Serve as an ambassador and thought leader for the company while operating an on-site team.
Lead in a manner consistent with the company's overall standards.
Consult with Executive leadership team to ensure operating methodologies align with company's core values, culture, and mission.
Drive large-scale needs analysis upon hire and evaluate operating solutions to ensure successful delivery of SLA/KPI goals.
Strategize with local senior leadership team on process improvements if needed and develop, foster, and support development of reporting of the local leadership team.
Holds weekly calls with the Operations team to ensure the objectives of the site are being executed efficiently and profitably.
Decision-Making/Authority:
Adapt to and quickly think through operating challenges as they arise, provide solutions, or seek guidance from senior leadership team for solution if needed.
Make recommendations to leverage or change strategy, programs, policies, and tools based on effectiveness to support metrics and changes in business need.
Possesses the ability to write, deliver, and effectively execute communications through all avenues.
Business/Financial Results:
Adhere to metrics for operation, process measures and requirements; communicates, analyzes, and reports on progress of talent and operational improvement initiatives.
Build commitment to operational efforts by demonstrating the delivered value of exceptional execution of operational standards.
Relationship Management:
Collaborates with operations leaders at senior level within the organization to cultivate and maintain a healthy partnership with the client.
Oversee multiple vendor relationships as they relate to cost savings while still receiving quality outcomes.
Work with stakeholders/enterprise SMEs to assess performance needs of Supervisory team as well as hourly associates to maintain a positive culture/working environment that is conducive to nGROUP's core values and mission.
Business Alignment:
Support assigned structure, associates, and processes to meet/exceed SLA and company strategy.
Actively engaged in the delivery of daily communication to Senior Leadership.
Talent Development:
Facilitates the onboarding process for salaried/hourly members of their network.
Continually focuses on and develops talent, including self-development. Coaches, mentors, and provide feedback to the leadership on associates' performance. Continuously drives programs to support internal retention of both hourly and salaried members of the designated team.
Champions development initiatives as they are rolled out and executes necessary compliance trainings.
4. Develops and mentors associates interested in pursuing a leadership role within the organization.
Experienced in providing coaching and feedback to the leadership team.
Skills and Qualifications:
1. Bachelor's degree in related field or equivalent experience
2. 5+ years' experience and successful track record from 3PL, retail, ecommerce, and reverse logistics in large warehouses. Startups a plus
3. Previous experience managing multiple salaried leaders
4. Ability to develop and deliver long and short-term plans as part of the overall strategy for achieving successful operational goals.
5. Ability to collaborate well with client/s to ensure strong & trusting relationship is maintained for the life of the account.
6. Ability to de-escalate associate relation challenges before handing off to Human Resources.
7. Bilingual a plus (English & Spanish).
8. Flexible work schedule (e.g., nights, weekends, and holidays) and regular attendance necessary.
9. Onsite (no hybrid).
EOE
E-Verify required
$60k-127k yearly est. 2d ago
Food Service Operations Manager
Randolph Community College 4.1
Operations director job in Asheboro, NC
General Job Description The Food Services Operations Manager (FSOM) is an active management position that provides leadership, supervision, and training for staff while overseeing all operational activities of Food Services at Randolph Community College. This includes the day-to-day operations of the Armadillo Café, the Armadillo Market (coffee shop), and all catering and campus event food services.
The FSOM is responsible for ensuring high-quality food products, exceptional customer service aligned with RCC's standard of Radical Hospitality, sound financial practices, and strict compliance with Health Department and OSHA standards. Responsibilities include menu development, procurement, inventory management, cost analysis, technology systems oversight, vendor relations, and staff development.
This position requires someone who is self-starting, highly organized, knowledgeable about current food trends, and able to manage a fast-paced, multi-unit operation while maintaining both detail awareness and a broad view of long-term food service strategy.
The Food Services Operations Manager will work under the supervision of the Senior Director of College Services (SDCS)
Duties
* Demonstrate and model excellent customer service and Radical Hospitality while working with all customers, employees, and coworkers.
* Maintain consistent, high-quality standards in all food products while keeping expenses within reason.
* Complete all tasks under the standards of the Health Department for food handling, cleaning, and safety in all Food Services locations. Ensure required food handling processes are in place and practiced by all employees. Maintain an "A" sanitation grade from the Department of Environmental Health.
* Oversee the operational activities of the Armadillo Café, Armadillo Market, and all catering and event-related food services, ensuring efficient workflow across multiple service areas.
* Develop and maintain operational procedures, policies, and standards for all Food Services units. Responsibilities include food costing, ordering, budgeting, cost analysis, invoicing, digital reporting, and maintaining necessary documentation to ensure efficient operations and minimized loss.
* Ensure that all Daily Cash Analysis is completed and deposits are made to the Business Office daily in accordance with college internal controls and procedures.
* Responsible for monitoring and tracking day-to-day inventory across all food service locations and ensuring proper rotation and product freshness. Prepare weekly waste reports and submit to the SDCS.
* Provide leadership, supervision, and development to all Food Services staff.
* Work to develop staff through continuous training, evaluation, coaching, and development in areas including food prep, storage, customer service, cash handling, sanitation, scheduling, and safety.
* Fill staffing needs for Food Services through recruiting, interviewing, hiring, scheduling, and training. Be able to evaluate, discipline, and, if necessary, terminate staff following college policies and with assistance from the SDCS as needed.
* Research food trends related to college food services and maintain up-to-date knowledge of the food service industry. Attend trade shows and professional development activities, when possible, to identify products or trends that may improve sales or operations.
* Evaluate and implement new products and menu offerings across all Food Services areas. Employ effective marketing techniques to ensure strong sales. Prepare recommendations for additional menu items (including serving size, pricing, cost, and profitability) and submit recommendations to the SDCS before adding to the menu.
* Work to maintain strong relationships with vendors and identify new opportunities, products, and cost-saving strategies. Ensure purchasing practices comply with RCC and State procurement requirements.
* Electronically prepare the fiscal year-end inventory and maintain ongoing cost sheets showing menu items, up-to-date recipes, cost per ingredient, total cost, current selling price, and proposed selling price. Submit to the SDCS by June 1 of each year.
* Administer and maintain Food Services technology systems including point-of-sale platforms, TouchNet integrations, credit card processing compliance, digital scheduling platforms, and related tools in coordination with IT, Finance, and College Services.
* Provide operational support for catering including menu development, pricing, scheduling, event coordination, setup, service, and teardown for campus events and functions.
* Perform other tasks, including those not readily foreseen or anticipated.
Required and Preferred Qualifications
Required:
* High School or GED graduate.
* Successful management and supervision experience.
* Minimum of two years directly related food service experience.
* Knowledge of current food trends.
* Proficient in Microsoft Word, Excel, POS systems, and office skills.
* Knowledge of proper operation of commercial equipment in a kitchen setting.
* Ability to manage multiple work sites within Food Services.
Preferred:
* Associate degree from a regionally accredited institution.
* Course work and/or training in business and accounting principles.
* ServSafe certification.
* Experience in a higher education or multi-unit food service setting.
College Requirements of all Employees
* A commitment to embrace and promote a campus culture that values trust, integrity, belonging, diversity, mutual respect, a strong work ethic, and service to others.
* A commitment to the comprehensive community college philosophy and mission which provides academic, career, intellectual, and social development opportunities for all students.
* Ability and willingness to work collaboratively with all faculty, staff, students, and external stakeholders.
* Serve on institutional committees as appointed by the President.
* Annually review all Randolph Community College safety rules and policies and be familiar with all emergency safety procedures. Promote good safety habits and be compliant with all applicable safety regulations.
* Perform other duties and responsibilities as needed or assigned.
Randolph Community College does not discriminate on the basis of race, color, national origin, religion, sex, age, disability, pregnancy, political affiliation, veteran status, sexual orientation, gender, gender identity or expression, or any other protected class under applicable law.The following positions have beendesignated to handle inquiries regardingnon-discrimination policies:Assistant Director of Student Success or Director of Human Resources |629 Industrial Park Ave, Asheboro, NC 27205|**************.
$113k-139k yearly est. 47d ago
VP, Americas Customer Service, Planning Logistics
ITG Brands 4.6
Operations director job in Greensboro, NC
**City** Greensboro **Role Type** Permanent **WHO WE ARE** ITG Brands is the third-largest tobacco company in the USA with offerings of some of the most well-known cigarette, cigar, and e-vapor brands. As a member of the globally recognized Imperial Brands PLC family, we are a forward-thinking partner with operational integrity.
ITG Brands is committed to putting consumers at the center of what we do, while creating an innovative workplace where inclusion, creativity, and bold thinking drive progress. This empowers us to bring our true selves to work, to collaborate more effectively through showing our passion and being confident to bring new ideas to the table.
We are not afraid to seize opportunities and make things happen - both individually and collaboratively. We strive to exceed expectations by seeing things differently and doing things differently. This truly is a place where we all share a challenger mindset which drives our success.
**What You Will Do**
- JOB SUMMARY
Acts as the face of the America's Supply Chain Strategy &Transformation agenda, sets the tone, spurs enthusiasm, and challenges current wisdom. Provides inspirational and motivational leadership to all stakeholders, to execute on the vision and strategy for growth, operational excellence, and focus on quality with a consumer-first mindset. Responsible for the strategic design and implementation of initiatives to support the Company's broader business objectives. Drive initiatives to enhance the overall supply chain performance and ensure high levels of customer satisfaction. Provide strategic vision and thought leadership in best practices to strike the right balance between short-term improvement and long-term value, ensuring stakeholders deliver results per the program roadmap and with suitably high ambition.
- WHAT YOU WILL DO
_(This list is not exhaustive and may be supplemented as necessary by the Company)_
+ Develop and drive the overall strategy for customer service, planning, and logistics.
+ Integrate and align these functions to support the Company's broader business objectives.
+ Collaborate with cross functional teams to integrate and align planning, customer service, and logistics functions.
+ Develop and implement strategies to enhance customer satisfaction and operational efficiency. Lead customer service operations, ensuring high levels of customer satisfaction.
+ Collaborate with other areas to develop organization-wide initiatives to proactively inform and educate customers.
+ Develop improvement plans in response to customer concerns or complaints.
+ Promote alignment by understanding and communicating customer needs and requirements throughout the organization.
+ Responsible for management of all logistics operations, including transportation, warehousing, and distribution.
+ Drive strategic initiatives to enhance overall supply chain performance and customer satisfaction.
+ Provide significant input to the Company's overall supply chain strategy, consistent with Global initiatives and best practices.
+ Lead entire supply chain function, including demand forecasting and production planning.
+ Focus resources on continuous improvement of the movement of materials through various production processes and establish key performance metrics and benchmarks relating to supply chain planning/forecasting to measure actual performance against goals on a regular basis.
**Qualifications**
- REQUIRED MINIMUM QUALIFICATIONS:
Education and Experience
+ Bachelor's degree in supply chain management, Business Administration, or a related field of study
+ 15+ years of progressive experience in supply chain management, customer service, logistics, or related field
+ 10+ years of experience in a senior leadership role overseeing multiple functions such as planning, customer service, and logistics
+ Proven track record of managing complex, global supply chain operations in a large, multinational company
Knowledge of:
+ Advanced proficiency with Microsoft Office (Outlook, Word, Excel, & PowerPoint) and Microsoft Teams
+ Best in class workflow management practices and thought leadership
+ Leading effective process design, change to workflow and transformation within a dynamic, fast paced environment
+ Supply chain management software and technologies
Skilled in:
+ Translating business strategy into portfolio planning, process and workflow solutions
+ Deploying a collaborative approach in identifying and understanding areas for improvement
+ Co-creating with stakeholders to design and deliver process and workflow plans
+ Oral and written communication
+ Navigating change and transformation in large complex organization
+ Problem/situation analysis
+ Effective time and task management
+ Multitasking capabilities
+ Flexibility and adaptability
Ability to:
+ Drive operational efficiency and cost-effectiveness while maintaining high levels of customer satisfaction
+ Plan, organize, prioritize and manage projects or programs
+ Influence stakeholders at all levels
+ Maintain effective working relationships
+ Demonstrate critical thinking
+ Travel internationally & domestically, as needed.
- PREFERRED QUALIFICATIONS:
+ Master's degree in supply chain management, Business Administration, or related field
+ Consumer product industry experience
+ Certified Supply Chain Professional (CSCP
+ Certified in Production and Inventory Management (CPIM)
+ Certified Professional in Supply Management (CPSM)
**Work Environment and Physical Demand**
Requires light physical effort. Occasionally lifts or moves light objects (under 10 lbs.).
- Walks, sits, or stands for prolonged periods.
- Requires prolonged machine operation including computer and keyboard equipment.
_This is intended to be generic in nature and describe the essential functions of the job. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities, and overtime eligibility may vary based on the specific tasks assigned to the position_ .
**What We Offer**
- Competitive benefits package that includes medical/dental/vision/life insurance/disability plans
- Dollar for dollar 401k match up to 6% and 5% annual company contribution
- 15 Company-paid holidays
- Generous paid time off
- Employee recognition and discount programs
- Education assistance
- Employee referral bonus program
- Hybrid workplace - remote / in office
- Summer hours
- Casual dress policy Monday through Friday
**Applicant Information**
This describes the essential functions of the job at the time the was created, but it is not an exhaustive list of tasks, duties and responsibilities. In addition, the position may evolve or change over time and such changes may not be reflected in the job description until it is next updated.
**ITG Brands and ITG Cigars provides equal employment opportunities.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you have a concern about discrimination in the application or hiring process or you need an accommodation based on religion, disability or pregnancy in the application or hiring process, please contact us at ******************************* .
**SHARE THIS JOB**
The posting for the position for which you are applying highlights key aspects of the position only. It is not a complete description of the position.
All candidates must consent to an independent investigation of their background, references, past employment, education, criminal record, and drug screening. Results of such background checks will be reviewed on a case-by-case basis, giving consideration to the nature of the information reported and its relevance to the specific job being sought before a decision is made using this information.
ITG Brands and ITG Cigars provides equal employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you have a concern about discrimination in the application or hiring process or you need an accommodation based on religion, disability or pregnancy in the application or hiring process, please contact us at ******************************* (Talen%74Acquisition%40%69t%67b%72ands.%63om) .
We collect personal information from you in connection with your application for employment with ITG Brands or ITG Cigars. For more information, please see our Privacy Policy (****************************************** . If you are a job applicant from California, additional information can be found on our California Applicant Privacy Notice (******************************************************* . If you have questions, contact us atprivacy@itgbrands.com (priv%61%63y@i%74gb%72ands.co%6D) .
$93k-143k yearly est. 6d ago
Director of Admissions and Business Operations for Roberts Academy at Elon University
Elon University 4.4
Operations director job in Elon, NC
Title: Director of Admissions and Business Operations for Roberts Academy at Elon University Position Type: Staff Full-Time Days Per Week: Monday - Friday Hours Per Week: 40 VP Area: Office of the Provost and Academic Affairs Department: Dr. Jo Watts Williams School of Education
Position Summary
The Director of Admissions and Business Operations is a founding leadership role responsible for enrollment growth and operational discipline for the Roberts Academy at Elon University, a mission-driven startup school serving students with dyslexia.
This role serves as the primary point of trust for prospective families and holds primary responsibility for admissions decisions, enrollment forecasting, and enrollment-driven financial planning, in partnership with the Head of School. The Director builds systems and processes that protect student fit, financial health, and long-term sustainability while ensuring a thoughtful, family-centered admissions experience.
Benefits of Working at Elon
As an Elon University employee, you'll join an internationally acclaimed university with a commitment to fostering a thriving community. Ranked among the most innovative, creative and best-run universities in the nation, Elon's personal approach to education extends to employees, whose growth, professional development and success is a hallmark of our training and advancement opportunities.
Elon University's home is the charming town of Elon, North Carolina, a small, friendly community located a short distance from the beach and the mountains, and among the vibrant cities of Greensboro, Raleigh and Durham. In addition to the beautiful canopy of historic oak trees iconic to our campus, you'll find boundless opportunities for family-friendly recreation, cultural events and outdoor activities. Hiking, water sports, fine dining and entertainment are just a few of the many happenings in the Elon area, making the region one of the nation's premier travel destinations.
Employees at Elon enjoy a generous and comprehensive benefits package that includes:
28 annual days off, including holidays and vacation.
Immediate tuition remission for undergraduate courses
Tuition remission for approved graduate-level courses after 12 months of employment.
Retirement plan with an 8 percent contribution from the university.
Immediate eligibility for health, dental and vision insurance, along with free acute care and lab services at our onsite Health & Wellness Clinic.
Free use of campus fitness facilities.
Free admission to musical and theater performances, guest speakers, religious and ethnic observances, recitals, art exhibitions, entertainment and our Division I Phoenix athletics.
Eligibility for tuition remission at Elon for spouses, qualifying domestic partners and dependents begins at two years of service. After two years of employment, eligibility begins for participation in the Tuition Exchange, a national scholarship exchange program that enables dependents to enroll in nationally recognized partner colleges and universities.
Elon values and celebrates the diverse backgrounds, cultures, experiences and perspectives of our community members. As an equal opportunity employer, Elon's principles of diversity extend to race and gender identity, age, disability status, veteran status, sexual orientation, religion, and other aspects of one's identity. At Elon, our employees respect human differences, passion for lifelong learning, emphasis on personal integrity and an ethic of service.
Minimum Required Education and Experience
* Bachelor's degree in Education, Business Administration, Special Education, or related field
* Experience in admissions, enrollment management, business operations, or related field
* Proven experience managing budgets and financial operations
* Excellent interpersonal and communication skills
* Demonstrated ability to manage multiple complex projects simultaneously
Preferred Education and Experience
* Master's degree preferred in Education, Business Administration, Special Education, or related field
* Experience working in special education or schools serving students with learning differences
* Background in nonprofit financial management
* Working knowledge or certification in dyslexia therapy or related credential
* Knowledge of financial aid processes and tuition assistance programs
* Experience with school management software and financial systems
* CRM/database management experience
* Understanding of independent school accreditation standards
Job Duties
* Admissions and Enrollment Management
* Lead comprehensive recruitment and admissions strategy to meet annual enrollment goals.
* Guide the full admissions process from initial inquiry through enrollment.
* Manage admissions timelines, application review, and admission decisions in collaboration with educational leadership.
* Maintain accurate enrollment projections tied directly to revenue planning and staffing models.
* Analyze and adjust enrollment strategy based upon trends and market conditions.
* Family Relations and Outreach
* Serve as the first and primary point of contact for families, guiding them through the admissions journey with clarity, care, and responsiveness.
* Lead information sessions, campus tours, and intake conversations for prospective families.
* Communicate the Academy's mission and dyslexia-specific instructional approach in clear, accessible language.
* Help families understand how structured literacy, supports, and expectations align with their child's needs.
* Set clear expectations with families regarding program scope, timelines, and outcomes.
* Build trusted referral relationships with psychologists, educational consultants, schools, and community organizations serving students with learning differences.
* Represent the Roberts Academy at community events, open houses, and professional gatherings.
* Application Review and Assessment
* Review applications, educational evaluations, and psychoeducational reports to understand each learning profile and needs.
* Partner with instructional leadership to assess readiness, fit, and the supports required for success.
* Coordinate student visits and assessment experiences as part of the admissions process.
* Make thoughtful admission recommendations grounded in student needs and program capacity.
* Uphold the Academy's mission by ensuring every admission decision supports long-term student growth and success.
* Business Operations
* Oversee tuition billing, payment plans, and receivables to support a smooth and transparent family experience.
* Manage the financial aid process and allocation strategy in alignment with enrollment and access goals.
* Produce enrollment-driven revenue forecasts in coordination with the Head of School and business office partners.
* Maintain accurate student records, enrollment contracts, and required documentation.
* Ensure compliance with state and local requirements for private schools.
* Monitor operating budgets and expenses in coordination with the Head of School.
* Serve as the primary operational liaison with university partners in finance, human resources, information technology, facilities, and risk management.
* Oversee admissions, billing, and student information systems.
* Develop, document, and maintain clear operational policies and procedures that support daily school operations.
* Financial Management
* Monitor cash flow, enrollment revenue, and philanthropy to support financial stability.
* Collaborate with leadership to prepare financial reports, annual budget, and analyses.
* Track and report on key performance indicators related to enrollment and operations.
* Identify operational efficiencies and cost-saving opportunities.
* Marketing and Communications
* Partner with marketing and communications colleagues to inform admissions messaging and materials.
* Maintain awareness of the competitive landscape and enrollment trends in specialized education.
* Track inquiry sources and conversion metrics to optimize recruitment efforts.
* Team Leadership
* Maintain admissions database and ensure accurate record-keeping.
* Develop and manage admissions and operations budgets.
* Create and refine admissions policies and operational procedures.
* Foster collaborative culture across administrative departments.
$71k-84k yearly est. 6d ago
VP, Operations (GSO)
Haeco 4.2
Operations director job in Greensboro, NC
**About AAR Corp:** AAR Corp. (NYSE: AIR) is a global aerospace and defense aftermarket solutions company that employs more than 6,000 people across over 60 sites in over 20 countries. Headquartered in the Chicago, Illinois area, AAR supports commercial and government customers in more than 100 countries through four operating segments: Parts Supply, Integrated Solutions, Repair and Engineering and Expeditionary Services.
AAR's purpose is to empower people to build innovative aerospace solutions today so you can safely reach your destination tomorrow. The company's mission is to go above and beyond to provide value-driven aerospace aftermarket solutions to meet the evolving needs of our customers worldwide. AAR constantly searches for the right thing to do for its customers, employees, partners and for society.
**The rewards of your career at AAR go far beyond just your salary:**
+ Competitive salary and quarterly bonus package
+ Comprehensive benefits package including medical, dental, and vision coverage.
+ 401(k) retirement plan with company match
+ Generous paid time off program
+ Professional development and career advancement opportunities
**Description:**
The VP Operations is responsible for ensuring the successful implementation and completion of the business plan, as well as overall functioning of the department for a division with a sales volume over $150 million.
**What you will be responsible for:**
+ Establish operational performance criteria and measurement tools.
+ Implement initiatives for efficiency improvements and sharing of best practices.
+ Maintain oversight of capability development and capital expenditure agenda.
+ Ensure maximum intercompany yield for AAR thru Trading and Services operational collaboration
+ Identify and address training needs.
+ IT infrastructure enhancements.
+ Periodic project management.
+ Ensure adherence to procedures that promote the health and welfare of all employees in the facility operating departments.
+ Primary responsibility for the overall function of the assigned divisions.
+ Promote the mission, vision, and values that AAR has developed in order to maintain a strong relationship with our employees, customers, and stockholders.
+ Successful implementation of any Business Plan Objectives.
+ Provide direction to the group to ensure that goals and objectives are met in the most efficient and effective way possible.
+ Ensure that employees have the skills needed to perform their job in order for the group to achieve the goals and objective desired.
+ Develop the employees in group in order for them to improve their ability to meet changes in their job requirements and in employee/customer demands.
+ Interface with other Divisional Managers as required during the applicable decision-making process.
+ All other duties as assigned.
**Supervisory Responsibilities:**
+ Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
+ Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
**What you will need to be successful in this role:**
+ **A&P Certificate with no previous regulator certificate actions**
+ **Masters degree (M.A.) or equivalent; or twelve years related experience and/or training; or equivalent combination of education and experience.**
+ **Commitment to company values and ethics**
+ **Dependability: personally responsible, completes work in a timely manner, and performs tasks accurately Motivation: must maintain a positive attitude and strong work energy**
+ **Analytical skills: must be able to gather information and use data to determine cause and effect for complex problem solving**
+ **Continuous learning: ability to learn new procedures and adapt to change**
+ **Creativity: makes constructive suggestions and creates novel solutions to problems; evaluates new technology as potential solutions to existing problems**
+ **Communication: excellent interpersonal and oral and written communication skills**
+ **Independent: must have the ability to carry out and follow through on tasks with minimal supervision**
+ **Initiative: plans work and carries out tasks without detailed instructions, prepares for problems or opportunities in advance, undertakes additional responsibilities**
+ **Problem Solving: ability to develop and implement new ideas to improve processes Leadership: demonstrated ability to lead people and get results through others Management: must possess coaching and development skills**
+ **Must maintain strict confidentiality and professionalism**
+ **Negotiating skills: must have confidence and the ability to be persuasive and assertive**
+ **Organization: very detail oriented and always prepared**
+ **Project management skills Strong customer orientation**
+ **Strong judgment and decision making**
+ **Teamwork: works harmoniously with others to get a job done, responds positively to instructions/procedures, and works well with others**
+ **Time management: ability to organize and manage multiple priorities and effectively deal with tight deadlines and pressure**
**Physical Demands/Work Environment:**
+ The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
+ While performing the duties of this job, the employee may be regularly required to sit, stand, bend, reach and move about the facility. The environmental characteristic for this position is an office setting. Candidates should be able to adapt to a traditional business environment.
AAR provides accommodation in accordance with applicable laws through all stages of the hiring process. If you require accommodation for any part of the application and/or hiring process, please advise Human Resources.
**Job Details**
**Job Family** **Operations**
**Job Function** **Production Mgt**
**Pay Type** **Salary**
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.
$108k-177k yearly est. 46d ago
Vice President of Operations, LTSS
Monarch 4.4
Operations director job in Albemarle, NC
Make a Difference in Someone's Life!
At Monarch, we work together to provide life-changing care in communities across North Carolina and Rhode Island. As a team, we provide hope, promote wellness, and empower individuals and families impacted by mental illness, substance use disorders, intellectual and developmental disabilities, and traumatic brain injury.
You Belong at Monarch
You deserve a positive and encouraging work environment - a place where you can do your best work and grow as a professional. That is just what you'll find at Monarch. Here, we care for people, including our team members. We offer a comprehensive, competitive benefits package that supports full-time and part-time team members and their families. More than just a job, this opportunity with Monarch will give you room to spread your wings and grow because we believe in promoting from within and developing future leaders.
Job Highlights:This Opportunity:The primary responsibility of the Vice President of Operations is to lead Monarch's long-term services in supporting, educating, and empowering people with developmental and intellectual disabilities and mental health to choose and achieve what is important to them.What You'll Do:
• Responsible for major clinical and administrative responsibilities delegated by the Chief Operations Officer as it pertains to behavioral, emotional, and medical issues associated with individuals with developmental disabilities/mental illness.
• Responsible for overall financial stability of programs as delegated by Chief Operations Officer.
• Will analyze and adjust accordingly to maintain program sustainability.
• Develops, plans, organizes, implements, and coordinates operations in a manner that promotes growth and achievement for individuals supported, staff, agency, community, and all other stakeholders.
• Uses a range of communication skills and strategies to establish and maintain mutual relationships with the individual, staff, co-workers, supervisors, other stakeholders and people who are important to the individuals receiving services.
• Work with Performance Improvement Department to ensure the quality of programs, regulatory compliance, complaint resolution and use of best practices.
• Partner with Education department to identify, develop and present training related to services and operations, ensuring staff meet regulatory training timeframes.
• Supervises and leads a cross-functional team of professionals across the agency in sustaining quality services and development of new initiatives.
• Report and share information with the Chief Operations Officer to ensure he/she is kept fully informed on the condition of the organization and important factors influencing it. Prepare high quality written reports which succinctly identify organizational outcomes.
• Sets quantifiable goals, monitors work output, and evaluates results to ensure that departmental and organizational objective and operating requirements are met and are in line with the needs and mission of the organization.
• Maintain trainings as required and requested
• Demonstrate knowledge of emergency procedures and assist in crisis situations
• Demonstrate knowledge of and comply with all agency policies and procedures
• Complete all other relevant responsibilities assigned by the supervisor
• Driving and travel may be required
Education We're Looking For:Bachelors: Human Services (Required) Certifications We're Looking For:Drivers License (Valid) - USAExperience We're Looking For:Developmental and Intellectual Disability Experience | 7 Years | Required Management experience in the field of intellectual developmental disabilities. | 4 Years | RequiredSchedule:Monday - Friday (8:00am - 5:00pm) Target Weekly Hours:40Monarch is an Equal Opportunity Employer
Monarch offers opportunities as diverse as the people we support and the communities we serve. Monarch is an equal opportunity employer and we are firmly committed to supporting and celebrating all forms of diversity.
Monarch does not accept paper applications. Any person with a disability who needs any reasonable accommodation under the Americans with Disabilities Act to apply for a position or otherwise to participate in Monarch job search or selection process, should contact **************** or call **************.
This in no way implies that these are the only duties and responsibilities to be performed. You will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of Monarch.
$114k-183k yearly est. Auto-Apply 13d ago
HVAC Service Operations Manager
AC Corporation 4.2
Operations director job in Winston-Salem, NC
Job Description
AC Corp is a Crete United company. As part of this nationwide network, we join an emerging leader in energy efficiency who is focused on making the places where we work, live, and play healthier. Together, we offer customers a multi-service solution to address needs across HVAC, plumbing, electrical, network cabling, security, access control, and building automation. Trust Crete United and AC Corp to make every community better and built-environment more sustainable.
Service Operations ManagerSummaryTitle:Service Operations ManagerID:92820300Location:Winston-Salem, NCDepartment:ServiceDescription
The Service Operations Manager is responsible for overseeing the daily operations of the service department, ensuring high efficiency, and maintaining customer satisfaction. This role combines leadership with technical expertise to manage a team, handle service requests, and optimize service delivery.
Key Responsibilities:
Quote Management & Pricing:
Generate accurate quotes for service repairs, ensuring alignment with pricing guidelines.
Research and suggest cost-effective alternatives for replacing outdated components while maintaining performance.
Revise and update quotes based on customer feedback to support repair and project sales.
Vendor and Cost Management:
Compare pricing from multiple vendors to ensure competitive quotes.
Estimate labor requirements for repairs and allocate technicians to keep service quotes competitive.
Team Leadership & Development:
Supervise and assess the performance of technicians, providing feedback and conducting evaluations.
Identify training needs and support the development of technical staff.
Schedule and assign tasks to ensure efficient coverage across the service team.
Quality & Equipment Oversight:
Ensure service vehicles and tools are maintained in good condition.
Keep accurate calibration records for all testing equipment.
Scheduling & Project Coordination:
Manage customer preventative maintenance (PM) and repair schedules.
Track and report on PM backlogs, ensuring proper allocation of technician hours.
Oversee billing audits, timesheet reviews, and job number accuracy.
Safety & Compliance:
Ensure that all team members are up to date on safety training and protocols and provide the necessary personal protective equipment (PPE).
Manage the distribution of uniforms, ensuring technicians maintain a professional appearance.
Qualifications:
Experience: Minimum of 5 years in a leadership position within a commercial or industrial service department.
Technical Expertise: Strong knowledge of electrical and HVAC systems; hands-on experience is an advantage.
Skills: Excellent attention to detail, analytical abilities, and problem-solving skills. Proficient in MS Office to include Outlook, EXCEL and Word.
Attributes: A proactive, customer-focused attitude, with the ability to thrive under pressure and adapt to shifting priorities.
Communication: Strong verbal and written communication skills.
What We Offer
Supportive work environment
Eight paid holidays
Starting earning three weeks of vacation first year
Company paid life insurance, short and long term disability
401(k) match of 100% up to 4%
AC Corporation is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
$40k-55k yearly est. 17d ago
Chief Operating Officer
Pinnacle Environmental Management Support
Operations director job in Greensboro, NC
Pinnacle EMS is a 30-year environmental and energy professional services firm supporting:
Major oil companies
Fuel retailers
Environmental consultants
Legacy petroleum asset owners
Compliance programs
Claims management and remediation
Property research and land services
Data and technology-enabled solutions
We are a company undergoing important transformation:
expanding service offerings, improving operational discipline, building leadership capacity, and preparing for a long-term growth goals.
We are seeking a strategic, people-centered, execution-oriented COO to help us build the next generation of Pinnacle.
The Chief Operating Officer will serve as the operational integrator for the business, responsible for:
Day-to-day operational leadership
Coaching and developing functional leaders
Driving accountability and performance systems
Strengthening internal operations across HR, IT, accounting, and facilities
Implementing scalable processes and tools
Ensuring organizational health and cultural cohesion
Improving profitability through operational excellence
Supporting the company's service delivery and growth goals
The COO frees the CEO and President to focus on innovation, business development, client relationships, market strategy, and service expansion.
This is an ideal opportunity for a leader who excels at turnarounds, leadership development, change management, and cross-functional operational oversight in a mission-driven environment.
QUALIFICATIONS
Required
10+ years in operations or organizational leadership roles
Experience managing multi-disciplinary teams (HR, IT, finance, or operations)
Demonstrated success in professional services, environmental/energy, consulting, or compliance sectors
Proven ability to coach leaders, build culture, and enforce accountability
Strong financial literacy (budgets, margins, pricing, KPIs)
Expertise in leading organizational change or transformation
Exceptional communication, emotional intelligence, and leadership maturity
Preferred
Experience in environmental, energy, fuel retail, claims management, or regulated industries
Experience with acquisitions, integrations, or building new business units
Post-graduate degrees or certifications (MBA, etc.)
Familiarity with EOS or similar company management systems
Track record of handling sensitive or complex employee relations and of executive leadership development
$92k-162k yearly est. Auto-Apply 13d ago
Chief Academic Officer
Public School of North Carolina 3.9
Operations director job in Salisbury, NC
Reports to: Superintendent FUNCTIONAL PURPOSE: The purpose of this position is to lead the strategic vision and direction for the instructional and pedagogical approach to Rowan-Salisbury Schools' academic programs and is essential to accomplishing Rowan-Salisbury Schools' goals and priorities. The Chief Academic Officer is the leader, spokesperson, and district expert on curriculum, instruction, pedagogy, and learning. This role works to establish a culture of high expectations, collaboration and shared responsibility for equitable access to high quality instruction. The Chief Academic Officer builds and supports collaboration between district functional areas and schools to ensure closer alignment of district resources with school needs. The Chief Academic Officer implements an instructional plan for the district that ensures effective teaching in every classroom, for every student, and that supports systemic improvement of practice over time. The Chief Academic Officer is responsible for supervision of the Schools Team including all Executive Directors of Schools. This position is employed through a contractual agreement.
DUTIES AND RESPONSIBILITIES:
Instructional Leadership
* Lead the execution of and implementation of a vision for rigorous, standards-aligned, instruction and support for every classroom.
* Build and lead a highly effective, collaborative, innovative academic services department that is assessed on the ability to continually improve instructional practices.
* Direct, coordinate, and evaluate all academic service areas including MTSS through the effective use of data analyzation and research based strategies.
* Coordinate and support staff to develop, implement, and evaluate project plans and strategies to achieve goals and objectives as well as complete a systematic review and analysis of plans.
* Represent the instructional leadership role on the Superintendent's Executive Cabinet and responsible for assisting with long-range strategic planning, developing system-wide budgets, plans, and policies.
* Provide support for informed decision-making by the Superintendent and Executive Cabinet by monitoring and effectively interpreting the latest research, trends and development in all areas of education.
* Collaborate with the Schools Team, Executive Directors, Directors, and Program Managers of all academic areas in using data to inform instructional decisions and to drive district continuous improvement with a focus on maximizing renewal flexibility.
* Monitor the work of the Schools Team in devising, implementing and executing a plan of action for school improvement.
* Work collaboratively with cross-departmental teams in Research and Accountability, Student Services, and Technology Services to ensure support of all teachers and the effective delivery of instructional programs and services.
* Engage a variety of stakeholders including other school systems, community agencies, local colleges & universities, and research laboratories to promote shared learning.
* Build the capacity of district teachers and leaders to implement engaging and inclusive practices for all students.
* Collaborate with the Schools Team to ensure that initiatives for school leaders are coordinated and integrate both academic content and instructional strategies.
* Monitor the coordination of all district professional development efforts including MTSS and the implementation of new and existing educational programs.
* Act as the district liaison to the Board of Education on matters concerning curriculum and instruction, and the development of policies.
School Support Leadership
* Collaborate with principals and the Schools Team to build strong core instruction and provide tiered support and resources for a variety of school settings through the implementation of school based data meetings.
* Collaborate with the Schools Team to provide frequent, actionable feedback as well as opportunities for professional development to build the skills of principals in leadership, instruction and management resulting in gains in academic achievement for students.
* Provide leadership to the Schools Team in the development, implementation and evaluation of principals including providing authentic and actionable feedback.
* Support school renewal efforts by monitoring the progress of school performance, and student achievement with a lens of how they are doing school differently.
* Support all educators in providing rigorous, engaging, authentic, and personalized experiences for all students.
* Collaborate with leaders to develop, organize and implement models of technical assistance for all schools.
* Create opportunities for teachers to reflect on their practice while engaging in the systemic improvement of practice over time in every classroom.
* Strategically manage and allocate resources (including money, people, time, etc.) aligned to students' needs.
* Ensure the implementation of programs to fidelity at the school level including the implementation of the district strategic plan.
Managerial Leadership:
* Prepare and manage a comprehensive budget that includes all assigned areas.
* Supervise and evaluate personnel in the instructional services department by providing authentic feedback.
* Responsible for recruitment, selection, and placement of personnel within the instructional services department.
* Supervise the overall management of curriculum and instruction as related to the total educational program and services of the school system.
* Collaborate with Human Resources and Finance on allotments and professional development funding.
* Implement board policy and federal/state rules and regulations.
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
* Ability to analyze and evaluate complex issues and information and use sound judgment in making decisions and interpreting policies, programs, and rules for the public and staff.
* Possess strong skills in collaborative leadership to support the district's vision and promote open communication
* Ability to think creatively and innovatively to address the emerging needs of teaching and learning in a renewal district framework.
* Demonstrate critical thinking skills and the ability to analyze data, identify trends, and diagnose root causes.
* Demonstrate excellent project management skills, including close attention to detail, ability to balance the big picture with detailed steps to reach the end goal, and ability to balance multiple projects under tight deadlines.
* Thorough knowledge of the process to design, implement, and build the instructional capacity of all staff through the professional learning community framework.
* Thorough knowledge of educational trends, developments, principles, practices, and pedagogy and how they interrelate to student learning.
* Thorough technical knowledge of curriculum development and MTSS.
* Thorough knowledge of federal, state, and local laws, rules, regulations, and guidelines as they pertain to the assigned programs and activities.
* Thorough knowledge of leadership, change processes, management, team development and structure, organization and administrative techniques and the ability to apply them in managing academic services organizational structure.
* Ability to plan, organize, implement, and evaluate comprehensive district wide initiatives.
* Ability to establish and maintain effective working relationships with district and school staff, public officials, and the general public.
* Ability to communicate and represent the school system effectively in oral and written form.
EDUCATION AND EXPERIENCE REQUIREMENTS:
* Minimum: Master's Degree in Education in an area related to curriculum and instruction
* Desirable: Doctorate in Educational Leadership with 10+ years successful experience with professional supervision, staff development, curriculum development, school administration, and budget preparations and management.
CERTIFICATION AND LICENSURE REQUIREMENTS:
* Licensed from NC Department of Public Instruction as Superintendent and/or Principal.
SALARY:
* Paid on the Central Office Leadership Scale for Chief Officers
$100k-158k yearly est. 19d ago
Vice President, Government and Base Supply Operations
IFB Solutions
Operations director job in Winston-Salem, NC
Reports to: Chief Operating Officer
Supervises: BSC District Managers, BSC Key Accounts Supervisor, BSC Sales Manager
Summary Statement
The Vice President, Government & Base Supply Operations is a senior executive leadership role responsible for driving revenue growth, operational excellence, and mission impact across IFB Solutions' government business portfolio. This position provides strategic and operational oversight of AbilityOne Base Supply Center (BSC) operations and government sales programs while ensuring financial performance, compliance, and workforce inclusion objectives are achieved.
Reporting to the Chief Operating Officer, the Vice President leads enterprise-wide growth initiatives across IFB's 13 AbilityOne Base Supply Centers, Tailored Logistics Support (TLS), Military Ordering and Requisitioning Document (MORD), MILSTRIP, and other Department of Defense and federal funding sources. The role partners cross-functionally with the Chief Development Officer to align growth strategy, revenue diversification, and mission advancement across federal, SLED and commercial channels. This position also plays a critical role in identifying service contract opportunities that expand employment for individuals who are blind or visually impaired.
Essential Job Functions
Strategic Leadership & Revenue Growth:
Lead and execute a comprehensive government business and Base Supply growth strategy aligned with organizational objectives and operational priorities.
Drive revenue growth across AbilityOne Base Supply Centers, federal contract vehicles, and external government and commercial sales channels.
Identify, pursue, and secure new revenue streams including MORD, TLS, MILSTRIP, and other DoD and federal funding sources, both on-base and off-base.
Partner cross-functionally with the Chief Development Officer and internal leaders to align pipeline development, growth strategy, and enterprise revenue objectives.
Serve as the senior executive liaison with federal agencies, military installations, prime contractors, and key partners.
Base Supply Center Operations & Financial Oversight:
Provide executive oversight of all Base Supply Center operations including sales performance, inventory management, pricing, ETS compliance, RTWC, and P&L accountability.
Develop and implement strategies to improve operational efficiency, reduce operating costs, and optimize vendor and supplier performance.
Oversee all BSC purchasing activities and maintain strong strategic vendor relationships.
Ensure full compliance with AbilityOne and NIB requirements.
Federal & Government Business Development:
Partner cross-functionally with the Chief Development Officer, merchandising, manufacturing, and supply chain leaders.
Expand IFB's textiles and manufacturing product line sales across government and commercial sectors.
Provide executive oversight on major federal opportunities, capture strategies, and contract execution.
Identify new Base Supply Center (BSC) store locations where IFB holds assignments or evaluate opportunities to apply for new assignments.
Identify and foster new Product Line (PL) assignments, including products and services, to expand IFB's offerings and revenue potential.
People, Mission & External Engagement:
Establish and grow blind and visually impaired labor opportunities.
Lead diverse teams with accountability and performance excellence.
Work closely with NIB and participate in committees.
Ensure strong customer relationships and contract compliance.
Marginal Job Functions
Provide executive guidance and leadership support to senior managers and directors involved in government operations, sales execution, and business development initiatives.
Participate in enterprise-level strategic planning, organizational goal-setting, and executive decision-making forums.
Perform other duties consistent with the scope and responsibilities of a Vice President role.
Qualifications
Skills, Knowledge, and Abilities
Proven executive leadership in federal business development, government contracting, and AbilityOne Program management.
Track record of driving enterprise-level revenue growth across multiple federal and commercial channels, including base supply operations and logistics programs (TLS, MORD, GSA, etc.).
Strong strategic vision with the ability to analyze complex market trends and translate insights into organizational growth strategies.
Exceptional executive-level relationship management, negotiation, and communication skills, with the ability to influence senior stakeholders, federal agencies, and board members.
Deep understanding of federal procurement, compliance requirements, and government customer engagement at the enterprise level.
Entrepreneurial and results-driven mindset with a collaborative and high-impact leadership style.
Ability to lead cross-functional teams, manage enterprise priorities, and drive alignment across business units in a complex environment.
Ability to represent the organization externally, including at government, industry, and stakeholder forums.
Willingness to travel strategically to support business development, operational oversight, and key client engagements.
Education and Work Experience
• Bachelor's degree preferred; advanced degree preferred.• Equivalent combination of education and significant professional experience will be considered.• 8-10 years of progressive leadership experience in government, base supply, or contract management.• AbilityOne or NIB experience strongly preferred.
Mission Alignment
This position plays a key role in advancing IFB Solutions' mission to create and grow employment opportunities for people who are blind or visually impaired by driving sustainable business growth and strengthening our federal and commercial partnerships.
SO 5.3 Organizational Roles, Responsibilities and Authorities
IFB employees have the responsibility and authority to ensure to produce first-quality products that meet customer requirements.
EEO Statement
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. IFB Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, and disability or genetics.
$105k-178k yearly est. 16d ago
Director of Operations
Quality Enclosures, Inc.
Operations director job in Albemarle, NC
Description:
ABOUT US:
Quality Enclosures, Inc. manufactures the highest quality shower enclosures and tempered glass with unmatched customer service. Consisting of multiple tempering and manufacturing facilities throughout the eastern United States, Quality Enclosures is a family-owned and operated company devoted to our employees - YOU make us the best at what we do! The Quality Enclosure philosophy is “hire to retire” and we're excited to have you join our growing family.
POSITION SUMMARY:
As a key member of the senior management team, the Mid-Atlantic Director of Operations is responsible for the overall operational performance and business results of manufacturing and transportation operations in Albemarle, NC; Marietta, GA; and Murfreesboro, TN. This role provides strategic and hands-on leadership across operations, safety, quality, and transportation to ensure consistent execution of company objectives.
Reporting directly to the Chief Operating Officer, the Director of Operations has full accountability for budgets, staffing, payroll, production planning and scheduling, and execution of all manufacturing activities. Success in this role is measured through disciplined focus on SQDC-Safety, Quality, Delivery, and Cost-with an unwavering commitment to employee safety, product excellence, on-time delivery, and sustainable profitability.
KEY RESPONSIBILITES:
Operational & Strategic Leadership
Provide leadership and oversight for manufacturing operations, quality, safety, and transportation across multiple locations.
Translate organizational strategy into executable operational plans, ensuring alignment with corporate goals.
Establish functional objectives, KPIs, and scorecards to drive accountability and performance.
Advance operational excellence initiatives through data analysis, trend evaluation, and continuous improvement.
Performance Management & Reporting
Document and communicate daily and weekly operational performance using established tools, including operations scorecard, daily operations update reports, POO updates and FG reporting.
Analyze performance metrics and recommend corrective actions to improve efficiency, quality, delivery, and cost control.
Safety & Compliance
Lead all aspects of workplace safety, fostering a culture where safety is a core value and shared responsibility.
Ensure ongoing teammate education, awareness, and compliance with safety policies and procedures.
Manage accident response and investigation processes, including first-call responsibilities, root-cause analysis, and reporting.
Maintain compliance with OSHA, DOT, and other applicable federal, state, and local regulations.
Anticipate emerging regulatory requirements and implement proactive compliance measures and internal controls.
Quality & Continuous Improvement
Establish and execute production, quality, productivity, and safety strategies that support consistent, high-quality output.
Partner with cross-functional teams to drive organizational excellence and continuous improvement initiatives.
Share insights, best practices, and recommendations to support strategic decision-making.
Transportation & Fleet Management
Collaborate closely with the transportation department to effectively manage fleet operations.
Ensure safe, compliant, and cost-effective transportation operations that support on-time delivery commitments.
People Leadership & Development
Build, lead, and develop high-performing teams through coaching, accountability, and performance management.
Promote and model the Quality Enclosures brand, values, and culture across all locations.
Support talent development through training, professional development, and succession planning.
QUALIFICATIONS:
Required
Minimum 5+ years of progressive leadership experience in a manufacturing environment.
Demonstrated success leading multi-site operations and driving measurable results.
Strong change-management capability with the ability to lead through growth and transformation.
Proven strengths in analytical thinking, decision-making, organization, and attention to detail.
Excellent leadership, coaching, and communication skills.
Preferred
College degree or technical education.
Experience with manufacturing operations, safety programs, and DOT regulations.
PHYSICAL DEMANDS:
Ability to work effectively in both production and office environments.
Frequent standing, walking, and sitting throughout the workday.
Flexibility to work extended or non-standard hours as business needs require.
Ability to wear required Personal Protective Equipment (PPE) and maintain strong situational awareness.
This includes but is not limited to, the duties and responsibilities noted above. The essential functions of this job description are not exhaustive and may be supplemented.
Quality Enclosures is an EOE / Drug-Free Workplace
Requirements:
$76k-137k yearly est. 24d ago
Operations/Logistics Manager
Party Reflections, Inc. 3.9
Operations director job in Greensboro, NC
Job Description
Come grow with us!
We are seeking experienced Operations Managers to join our expanding team in North and South Carolina. Ideal candidates will have a strong background in the event rental industry, a passion for leadership, and a commitment to exceptional customer service.
$52k-76k yearly est. 6d ago
Director, Operations
Invitrogen Holdings
Operations director job in Mebane, NC
Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.)
Job Description
As part of the Thermo Fisher Scientific team, you'll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world's toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
DESCRIPTION:
Lead manufacturing operations and drive strategic excellence as Director of Operations at Thermo Fisher Scientific. This leadership position is responsible for delivering high-quality products while ensuring operational efficiency, regulatory compliance, and continuous improvement across our manufacturing facilities. Partner with cross-functional teams to achieve business objectives through innovative solutions and operational practices. Support our mission of enabling customers to make the world healthier, cleaner and safer while fostering a culture of safety, quality and continuous improvement.
REQUIREMENTS:
• Advanced Degree plus 6 years of progressive manufacturing operations management experience in regulated industries, or Bachelor's Degree plus 8 years of progressive manufacturing operations management experience in regulated industries
• Preferred Fields of Study: Engineering, Operations Management, Science or related technical field
• Project management certification (PMP/Six Sigma) is a plus
• Experience managing manufacturing operations with P&L responsibility
• Strong knowledge of GMP, ISO standards and regulatory compliance requirements
• Experience implementing operational excellence and continuous improvement initiatives
• Demonstrated ability to lead cross-functional teams in a matrix environment
• Strong strategic planning and business acumen skills
• Demonstrated leadership abilities with experience developing high-performing teams
• Experience with lean manufacturing principles and PPI methodologies
• Strong analytical and problem-solving capabilities
• Excellent communication and interpersonal skills at all organizational levels
• Change management experience and ability to guide organizational transformation
• Financial management experience including budgeting, forecasting and cost control
• Ability to travel up to 25% including international locations
• Experience with ERP systems and digital manufacturing technologies
• Customer-focused mindset with demonstrated success delivering results
• Crisis management and business continuity planning experience
• Strong project management and execution capabilities
. Experience on a new green field start up , very strong on safety, Quality, Customer and CI culture implementation.
. Strong balance on daily operations activity and executive communication
$77k-138k yearly est. Auto-Apply 13d ago
Security Operations Manager (#98)
Sunstates Security 3.8
Operations director job in Greensboro, NC
Become part of one of the largest and fastest-growing privately held security companies in the U.S! Since 1998, Sunstates Security has built a national reputation for delivering exceptional services while fostering high-quality work environments for our team. We are dedicated to hiring, developing, and retaining a professional workforce that reflects our commitment to excellence.
We believe in strategic reinvestment in our people by offering a benefits package that exceeds industry standards, pathways for career advancement, extensive internal training, and employee recognition programs. Our team members are provided with the tools, knowledge, and hands-on management support necessary for long-term success.
Our commitment to a superior workplace culture is reflected in our most recent national accolades. Sunstates Security is proud to be recognized as a 2026 Forbes Dream Employer, an honor based on independent employee feedback and workplace excellence. Additionally, we have been named a 2026 Training MVP by Training Magazine, marking the third consecutive year we have accepted this prestigious recognition. We also continue to be celebrated for our steady growth and stability on the Inc. 5000 list of America's fastest-growing private companies.
At the heart of everything we do are our core values of honor, integrity, and trust. If you are searching for a rewarding career with a proactive security partner that protects some of the country's leading organizations, we invite you to explore the possibilities at Sunstates Security. Join a successful, growing team where your talent is appreciated and have opportunities to advance your professional career.
Job Skills / Requirements
Sunstates Security has an immediate opening for a talented and motivated Operations Manager for our Greensboro, NC regional office. The Operations Manager is responsible for the daily functioning of a portfolio of contract sites including operations, customer service, personnel management, security & safety in accordance with Sunstates objectives.
*Local candidates only as this role must be available to visit client sites in the region.
The ideal candidate will provide leadership to employees and develop and maintain strong relationships with customers.
This position offers a full compensation package of up to $70,000 - (dependent on experience), which includes -
Annual salary - with weekly pay
Monthly vehicle allowance
Mileage reimbursement
Annual performance-based bonus (eligible for up to 10% of base)
Full medical, dental & vision insurance coverage
401k plan with company match
Generous PTO allowance
Tuition assistance
The Operations Manager will assist in the administration of the region by:
Training, developing, and motivating supervisory staff to effectively oversee all day-to-day operations of the site security personnel.
Supervising other line managers including but not limited to Site Managers and Site Supervisors.
Overseeing the employee onboarding process including new hire interviewing, selection of candidates, training and licensure, and new hire paperwork.
Training subordinate supervisors on software systems, procedural guidelines, and Company policies, and enforcing consistency in policy practice.
Coordinating operational functions including payroll and billing, accounts receivable aging, staffing, scheduling, and personnel issues.
Carrying out site assist visits and audits in accordance with the Quality Assurance program.
Coordinating with the Regional Manager and Senior Vice President of Operations to establish regional goals and objectives and communicate these with branch staff.
Working with sales and marketing to identify and develop new business opportunities.
The requirements for the Operations Manager include:
Bachelor's degree from a four (4) year college or university is preferred.
5 or more years of related management and leadership in the security industry, law enforcement, or military.
Excellent organizational, leadership, communication, and time management skills.
Ability to work independently with strong portfolio management skills.
Computer proficiency with MS Office products.
Valid driver's license and good driving record.
Ability to travel and regularly visit all site locations in the Greensboro area.
Flexibility to be on call as needed during all shifts.
May perform other duties as assigned by Management and in coordination with the Regional Manager.
Education Requirements (All)
Bachelor's Degree from 4 year college/university
Associates Degree
Additional Information / Benefits
The Sunstates customizable benefits package includes the following minimum components:
Affordable Care Act compliant Medical Benefits Program
Dental Insurance Program
Free Life Insurance
Disability Insurance
Paid Time Off & Bereavement Leave
Paid Holidays
Direct Deposit or Pay Cards
Employee Incentives
Referral Bonuses
Employee of the Month Award
Education Reimbursement
Service Awards
Employee Involvement Initiatives
Management Mentoring and Support
Career Advancement
401K program
Only candidates who meet our rigorous employment standards and who are excellent matches for open positions (as personally verified by Site Managers) are invited to join our security team. We are proud to be an Equal Opportunity Employer and supporter of our military veterans!
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Vacation, Paid Sick Days, Paid Holidays, Short Term Disability, 401K/403b Plan, Educational Assistance, Performance bonus
This job reports to the Regional Manager
This is a Full-Time position 1st Shift, 2nd Shift, 3rd Shift, Weekends.
Travel is required occasionally
$70k yearly 13d ago
Regional Director of Operations
Insight Global
Operations director job in Winston-Salem, NC
The Regional Director will oversee, lead, and strategically manage multiple Districts within an assigned region of Insight Global's client. This role serves as a critical link between field operations and executive leadership-driving profitable growth, operational excellence, and leadership development across all assigned markets. The Regional Director will directly manage District Directors and be accountable for regional performance in sales, profitability, working capital, and customer satisfaction, while supporting company-wide strategic initiatives.
Essential Functions
- P&L Leadership: Own full financial accountability for assigned region; review monthly performance metrics and drive improvement across revenue, gross margin, OPEX, and working capital.
- Operational Excellence: Partner with District Directors to implement consistent branch practices, drive process efficiency, and ensure alignment to corporate standards in safety, service, and profitability.
- Leadership Development: Build and mentor a high-performing field leadership team; assess bench strength, coach District Directors, and create readiness plans for future leaders.
- Sales & Market Growth: Champion regional business development efforts; support sales teams in securing strategic projects, strengthening customer relationships, and expanding market share.
- Strategic Initiative Execution: Serve as a field sponsor for enterprise initiatives (ERP, CRM, Safety, HR, or M&A integration), ensuring successful adoption and change management throughout the region.
□ Lots of M&A, responsible for the integration of new company, new ERP, and new CRM
- Working Capital Management: Monitor and improve DSO, inventory turns, backlog management, and margin integrity; drive accountability across branches for disciplined financial practices.
- Cross-Functional Collaboration: Partner closely with executive leadership, Finance, HR, Supply Chain, and other functional heads to ensure regional alignment to company priorities.
- Culture and Engagement: Model the company's SERVE values and promote a positive, performance-driven culture across all teams and locations.
- Customer Excellence: Ensure all districts deliver an exceptional customer experience; maintain relationships with key accounts, general contractors, and suppliers to support ongoing partnerships.
Risk and Compliance Oversight: Uphold corporate governance, contract review protocols, and safety requirements across all operations.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: ****************************************************
Skills and Requirements
- Bachelor's degree in Business, Construction Management, or related field required; MBA preferred.
- 8-12 years of progressive management experience within a distribution, construction materials, or building products environment.
- Proven multi-site leadership experience (managing managers).
- Demonstrated success in P&L management, sales leadership, and operational improvement.
- Strong business acumen and strategic execution capability.
- Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook).
Willingness to travel up to 50% of the time.
$84k-133k yearly est. 50d ago
Transportation Engineering and Operations Manager
City of Burlington, Nc 3.8
Operations director job in Burlington, NC
The position works in the Burlington Department of Transportation providing technical support in the operation and management of the City's traffic signal system and multimodal transportation network including, but not limited to, roadways, traffic signals, street signage, pavement markings, sidewalks, bikeways, greenways and multi-use facilities. The employee will coordinate assigned activities with other departments and outside agencies (NCDOT) and apply specific focus to traffic operations and safety, congestion mitigation and transportation operations.
As a BDOT Division Manager, this employee will provide leadership and direction to the Traffic System Supervisor that manages the Traffic Signals Maintenance staff and the Signs and Pavement Marking personnel. The City recently completed a system wide upgrade to the outdated computerized traffic signal system in partnership with NCDOT. The Transportation Engineering and Operations Manager will have direct contact with citizens, City Council and appointed boards, business leaders, and community leaders. This position requires a Professional Engineering License in the State of North Carolina because work responsibilities under this position directly affect the public safety and welfare of our citizens. Responsible for continually monitoring the transportation system and identifying transportation improvement needs to ensure the transportation projects are compatible with the development and vision of the City.
Ability to lead staff and complete major projects and participate in the department budget process is required. The employee will work with the public on sensitive issues requiring good judgment, firmness and tact. Work will be performed under the general supervision of the Director of Transportation and will represent the Department and Director as needed.
Base salary and compensation are negotiable based on experience and qualifications. The position career salary range currently is $81,473.60 to $130,332.80. The City offers a comprehensive benefits package including a supplemental 401k program.
Examples of Duties
* Manages daily operations of the Traffic Signal Division, including signal maintenance and operation, street lighting program
* Advises the City's Traffic Commission
* Manages Traffic Control Center
* Manages Signs and Markings; works on citizen complaints or requests for new signs and markings due to safety concerns
* Maintains the budget for the division
* Serves as the Administrator of the City Traffic Calming Policy
* Supervises Traffic Operations personnel, Signal Supervisor and Signal Technicians.
* Manages Traffic Signal Division budget including management of Municipal Agreements with NCDOT.
* Operates and optimizes computerized signal system through signal timing, central software programming/maintenance/operation, signal plan development/revisions, congestion management, systems integration, (flashers, preemption, etc.).
* Coordinates work with other city agencies, local utilities, NCDOT, contractors and businesses.
* Ability to work harmoniously with the public, contractors, NCDOT and City personnel and make presentations, and reply to complaints in a timely manner.
* Able to meet work schedule that may include weather events, holiday traffic and after hours attendance.
* Coordinate with city staff and property owners with the rezoning process, review TIA, provide transportation guidance for site plan development.
* Participate with city wide improvement projects, represent BDOT on infrastructure project teams.
* Manages and/or works on various transportation projects related to signal system (emergency vehicle preemption, video to access channel, school flasher integration, etc).
* Performs related duties as required
Qualifications
Knowledge, Skills, and Abilities:
* Knowledge of the principles and practices of traffic signal operations and maintenance, signs and markings and street lighting.
* Knowledge of modern transportation engineering procedures and techniques as they apply to traffic signal studies and design.
* Ability to give technical and professional review to a wide variety of signal design, signal system and street lighting plans, specifications, and related documents.
* Ability to present clear and concise reports, orally and in writing.
* Working knowledge of North Carolina Department of Transportation (NCDOT) standard specifications and indexes, the Manual of Uniform Traffic Control Devices (MUTCD), traffic signal analysis packages (SYNCHRO, HCS) and the NCDOT Manual of Uniform Traffic Studies.
* Ability to read and interpret complex engineering plans and specifications.
* Ability to work harmoniously with the public, contractors, NCDOT and City personnel and make presentations, and reply to complaints in a timely manner.
* Experience managing a Traffic Signal Control Center, special traffic events and traffic operations personnel.
* Maintain traffic system database, intersection maps, drawings, and charts that illustrate citywide network of transportation infrastructure.
* Oversight of annual traffic count program, coordination with the Metropolitan Planning Organization (MPO) and NCDOT on travel demand model data needs.
* Respond promptly to requests from citizens and public officials.
* Able to meet work schedule that may include weather events, holiday traffic and after-hours attendance.
* Represent BDOT on the Technical Review Committee (TRC), UDO compliance and provide traffic engineering guidance on roadway, bike, pedestrian and greenway improvements.
* Coordinate with city staff and property owners with the rezoning process, review TIA, provide transportation guidance for site plan development.
* Participate with city wide improvement projects, represent BDOT on infrastructure project teams.
* Staff support and administration of the Traffic Commission and manage the City Neighborhood Traffic Calming Policy.
Minimum Qualifications:
* Bachelor's degree in civil engineering or similar engineering field.
* A minimum of 4 years of related experience with transportation engineering and/or traffic signal system operations is preferred for this leadership position.
* Valid North Carolina Driver License
Special Requirement:
* Currently hold active NC License as a Professional Engineer (PE) or in process of obtaining with ability to obtain within 1 year of employment.
Supplemental Information
Physical Requirements and Working Conditions:
* Work in this class is described as light using a negligible amount of force constantly to move objects and may occasionally require some physical exertion to complete tasks.
* Work typically involves the ability to physically perform the basic life operational functions of fingering, grasping, feeling, talking, hearing and repetitive motions.
* Work necessitates visual acuity to determine the accuracy, neatness, and thoroughness of work assigned in preparing and analyzing figures, accounting, transcription, computer terminal viewing and extensive reading.
* Working conditions include both inside and outside environmental conditions.
FLSA Status: Exempt
Inclement Weather Classification: Essential
$81.5k-130.3k yearly 14d ago
HVAC Service Operations Manager
Crete United
Operations director job in Winston-Salem, NC
AC Corp is a Crete United company. As part of this nationwide network, we join an emerging leader in energy efficiency who is focused on making the places where we work, live, and play healthier. Together, we offer customers a multi-service solution to address needs across HVAC, plumbing, electrical, network cabling, security, access control, and building automation. Trust Crete United and AC Corp to make every community better and built-environment more sustainable.
Service Operations Manager Summary
Title:
Service Operations Manager
ID:
92820300
Location:
Winston-Salem, NC
Department:
Service
Description
The Service Operations Manager is responsible for overseeing the daily operations of the service department, ensuring high efficiency, and maintaining customer satisfaction. This role combines leadership with technical expertise to manage a team, handle service requests, and optimize service delivery.
Key Responsibilities:
Quote Management & Pricing:
Generate accurate quotes for service repairs, ensuring alignment with pricing guidelines.
Research and suggest cost-effective alternatives for replacing outdated components while maintaining performance.
Revise and update quotes based on customer feedback to support repair and project sales.
Vendor and Cost Management:
Compare pricing from multiple vendors to ensure competitive quotes.
Estimate labor requirements for repairs and allocate technicians to keep service quotes competitive.
Team Leadership & Development:
Supervise and assess the performance of technicians, providing feedback and conducting evaluations.
Identify training needs and support the development of technical staff.
Schedule and assign tasks to ensure efficient coverage across the service team.
Quality & Equipment Oversight:
Ensure service vehicles and tools are maintained in good condition.
Keep accurate calibration records for all testing equipment.
Scheduling & Project Coordination:
Manage customer preventative maintenance (PM) and repair schedules.
Track and report on PM backlogs, ensuring proper allocation of technician hours.
Oversee billing audits, timesheet reviews, and job number accuracy.
Safety & Compliance:
Ensure that all team members are up to date on safety training and protocols and provide the necessary personal protective equipment (PPE).
Manage the distribution of uniforms, ensuring technicians maintain a professional appearance.
Qualifications:
Experience: Minimum of 5 years in a leadership position within a commercial or industrial service department.
Technical Expertise: Strong knowledge of electrical and HVAC systems; hands-on experience is an advantage.
Skills: Excellent attention to detail, analytical abilities, and problem-solving skills. Proficient in MS Office to include Outlook, EXCEL and Word.
Attributes: A proactive, customer-focused attitude, with the ability to thrive under pressure and adapt to shifting priorities.
Communication: Strong verbal and written communication skills.
What We Offer
Supportive work environment
Eight paid holidays
Starting earning three weeks of vacation first year
Company paid life insurance, short and long term disability
401(k) match of 100% up to 4%
AC Corporation is an Equal Opportunity/Affirmative Action employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
$49k-94k yearly est. 16d ago
Director Business Transformation Program Ops
Delhaize America 4.6
Operations director job in Salisbury, NC
Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.
Position Summary:
The Business Transformation Program Ops Director leads the strategy, governance, and orchestration of the entire transformation initiative. Serving as the operational and analytical nerve center, this role ensures alignment of workstreams, resources, timelines, and third-party partners to a unified delivery roadmap. This leader integrates business and IT planning, milestone management, change management, and value tracking, driving accountability and transparency at every stage. This role provides the structured framework and disciplined oversight necessary to guide the enterprise through a complex, multi-year transformation journey.
Duties & Responsibilities:
* Lead a dedicated Program Ops team, including functional managers, analysts, and third-party partner liaisons as required for successful transformation
* Own the integrated transformation roadmap across business and IT towers, aligning sequencing and milestones
* Manage interdependencies across functional workstreams, technology delivery, change enablement, and key programs connected to the transformation
* Operate as a liaison between business and IT leadership to align sequencing and milestone readiness
* Coordinate performance reporting and KPI tracking, enabling executive visibility into progress and value realization
* Guide program-level issue and risk management, escalating critical blockers as needed
* Support transformation leadership in strategic communications and progress reviews
* Coordinate with Strategy, Tech, HR, Communications, Training, & Finance partners on resourcing, retention, value tracking, and organizational change management tied to transformation priorities
* Ensure consistency in working models, methodologies, and tools (e.g., RAID logs, dashboards, decision trackers) used across the program
* Partner with system integrators and external consultants on delivery structure, staffing, and adherence to timelines
* Lead program financial management, budgeting, and funding allocation across transformation waves.
* Serve as the lead facilitator of cross-functional governance forums, portfolio reporting, and transformation health indicators
* Support transformation leadership in strategic communications, governance forums, and other activities necessary to enhance ADUSA's transformation management capability
* Additional job duties may be assigned as needed to meet the needs of the business and support our values
Qualifications:
* Bachelor's degree in business, operations, technology, or related field
* 10+ years of experience in program or portfolio management within enterprise-wide initiatives, with at least 3 years in a leadership role
* Deep understanding of transformation governance structures and milestone-based delivery approaches.
* Proven track record managing large-scale ERP or system-enabled business transformations
* Strong leadership, interpersonal, and communication skills, building and maintaining effective relationships with stakeholders
* Comfort with program analytics, budgeting, forecasting, and resource allocation processes
* 25-50% travel required
Preferred Qualifications:
* Experience in a transformation office (TMO), PMO, or enterprise strategy function
* Familiarity with SAP, Oracle, or comparable ERP implementation frameworks and methodologies
* Ability to synthesize executive sponsor inputs, functional team requirements, and external partner contributions into integrated delivery plans
* Experience supporting complex change, data, or process streams within transformation programs
* Advanced proficiency with PowerPoint & Excel
* PMP Certification
* ProSci Certification
ME/NC/PA/SC Salary Range: $139,120 - $208,680
IL/MA/MD/NY Salary Range: $160,000 - $240,000
Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws.
#LI-RC1 #LI-HYBRID
At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.
Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.
Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work.
We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.
How much does an operations director earn in High Point, NC?
The average operations director in High Point, NC earns between $58,000 and $179,000 annually. This compares to the national average operations director range of $65,000 to $164,000.
Average operations director salary in High Point, NC