Vice President of Operations
Operations director job in Santa Monica, CA
Core Requirements:
Bachelor's degree
10+ years in Manufacturing Operations management with current P&L responsibility
Preferred Requirements:
MBA degree
The successful candidate will play a key role in directing and executing business goals and objectives to achieve profitable and sustainable growth. This includes implementing key business initiatives, such as lean manufacturing, and helping to develop high-performance teams. The ideal candidate should be an impact player with a proven track record of accomplishments, understand the business implications of decisions, and demonstrate a strong orientation toward profitability.
CiresiMorek is a collective of seasoned professionals, each bringing a wealth of experience and a personal touch to all our engagements. With over 3,500 searches and around 2,000 Operations placements, we are more than just headhunters; we are industry insiders, advisors, and diligent architects behind every successful placement.
Responsibilities:
Complete leadership responsibility for performance and overall development of the business unit
Manage the operations with a result-driven framework focused on safety, quality, and continuous improvement to meet and exceed customer expectations and business goals
Empower teams with a managerial style that is collaborative, inclusive, and balanced in approach to achieve commitments
Plan and direct the manufacturing operations at the lowest cost consistent with established operating metrics/goals
Integrate manufacturing, materials, and maintenance functions, ensuring processes result in high-quality throughput
Lead efforts to continuously improve the division's competitive position, resulting in reduced turn time and cost
Provide leadership and employee development through selection/talent acquisition, performance management, training/development, coaching/mentoring, and motivation of management, supervisory, and hourly personnel in alignment with the business goals and objectives
Confidentiality is guaranteed. Applications require a resume/CV with contact information.
Learn more about us at CiresiMorek.
Senior Freight Operations Manager
Operations director job in Walnut, CA
We are seeking an experienced Senior Freight Operations Manager to lead our ocean, air, and inland transportation functions. This role is responsible for driving strategic and operational excellence in freight movement, ensuring cost-effective, timely, and compliant delivery of goods across our global network. The ideal candidate brings strong leadership, data-driven decision-making, and a commitment to continuous improvement.
Key Responsibilities:
Strategic Leadership
Develop and implement short- and long-term strategies aligned with company goals.
Identify and execute improvements in freight routing, load consolidation, and transportation models to support cost reduction and service excellence.
Operational Excellence
Define and manage KPIs to measure operational performance across freight modes.
Oversee daily operations, including order management, shipment tracking, and exception handling.
Ensure compliance with internal processes and external regulatory standards.
Lead initiatives to implement or optimize CargoWise and other transportation management systems (TMS).
Monitor industry trends and recommend improvements aligned with emerging best practices.
Customer Satisfaction
Partner closely with the commercial and customer service teams to understand client requirements and enhance service levels.
Ensure accurate and on-time delivery, resolving issues efficiently to maintain customer trust.
Analyze freight costs and identify opportunities for optimization, supporting rate negotiations and vendor selection.
Risk Management
Identify operational risks and develop mitigation strategies.
Implement contingency plans for disruptions in the freight network.
Reporting & Analysis
Provide regular performance updates and insights to senior leadership.
Use data to support decisions on vendor selection, route planning, and budget optimization.
Team Leadership
Lead, mentor, and develop a team of freight and logistics professionals.
Foster a culture of accountability, efficiency, and continuous learning.
Set clear objectives, conduct performance reviews, and support professional growth.
Qualifications:
Bachelor's degree in Supply Chain Management, Business Administration, or a related field; Master's degree preferred.
Minimum of 10 years' experience in freight operations, logistics, or supply chain management, including leadership roles.
Strong proficiency in CargoWise and transportation management systems (TMS); familiarity with digital freight and automation tools is a plus.
Strong analytical and problem-solving skills with a focus on process optimization.
Excellent interpersonal and communication skills; ability to collaborate across departments and regions.
In-depth knowledge of international shipping, freight compliance, and regulatory requirements.
Head of Operations
Operations director job in Carson, CA
Job Description: Head of Operations - Carson Facility
Department: Operations
Reports To: VP & COO
Employment Type: Full-Time, Exempt
About Us
Woojin IS America, Inc. (WISA), headquartered in Santa Fe Springs, CA, is a fast-growing manufacturer specializing in electric equipment for rolling stock and light rail vehicles. We proudly serve North American customers with advanced technologies that deliver safe, reliable, and long-lasting transportation equipment.
About the Role
Woojin IS America (WISA) is seeking an experienced and driven Head of Carson Operations to lead our railcar production facility in Carson, California. This position plays a critical role in overseeing all operational activities - including safety, production, quality, and employee development - to ensure our manufacturing teams deliver high-quality rail vehicle components that meet customer expectations and project commitments.
As the Head of Operations, you'll lead a talented production team, manage day-to-day plant operations, and drive continuous improvement initiatives that enhance efficiency, safety, and performance. This is a hands-on leadership role suited for an operations professional with strong organizational, technical, and people management skills who thrive in a dynamic, project-based manufacturing environment.
Key Responsibilities
Operational Management
Plan, organize, and direct daily production activities for railcar refurbishment, overhaul, and modification projects, ensuring adherence to project scope and technical requirements.
Establish and monitor production priorities, schedules, and workflow based on project plans, including structural repairs, interior upgrades, electrical systems rework, HVAC, door systems, and other railcar subsystems.
Ensure all refurbishment tasks follow approved procedures, engineering documentation, and industry standards specific to passenger rail vehicles.
Review production performance versus established KPIs (schedule, cost, quality); identify variances and implement corrective actions.
Coordinate production activities with Engineering, Quality, Purchasing, Warehouse, and Program Management to ensure proper material availability, technical clarity, and timely project execution.
Maintain the facility in an organized, clean, and efficient state; ensure compliance with 5S standards across all railcar bays and work areas.
Safety, Quality, and Compliance
Ensure all employees follow established safety procedures and that safety training is current, especially in areas specific to railcar refurbishment such as confined space entry, elevated work, electrical lockout/tagout, welding, and hot work.
Oversee quality assurance and ensure compliance with rail industry standards such as APTA, FRA, and customer-specific requirements.
Monitor and verify that all work on railcars - including structural welding, interior installations, component replacements, wiring, and mechanical adjustments - meets specifications and approved inspection points.
Support safety and quality audits; document findings and implement corrective actions as needed.
Leadership and Employee Development
Supervise, train, and develop production supervisors, leads, and employees performing railcar rebuild and refurbishment activities.
Provide coaching and performance feedback to ensure individual and team development.
Conduct regular employee evaluations in partnership with HR to assess performance, identify strengths, and address areas for improvement.
Foster a culture of engagement, accountability, and teamwork across all levels of the production organization.
Ensure adequate staffing levels, including specialized skills needed for railcar refurbishment (welders, electricians, mechanics, interiors technicians).
Performance Monitoring and Improvement
Track productivity, schedule adherence, and budget performance for each railcar project or unit; develop improvement plans where targets are not met.
Approve weekly labor hours and ensure accurate allocation of costs to each railcar or project phase.
Evaluate labor hours per unit versus budget; implement corrective actions as necessary.
Lead continuous improvement initiatives aimed at reducing cycle times, improving workflow in railcar bays, and optimizing refurbishment processes.
Support management in bid and proposal efforts by providing accurate refurbishment labor estimates, process definitions, and production planning data.
Facility and Resource Management
Oversee Maintenance department to ensure equipment reliability, including heavy tooling, lifting equipment, cranes, jigs, and railcar-specific fixtures.
Ensure employees have the proper tools, PPE, materials, and equipment required for safe and effective refurbishment of railcars.
Manage production resources and expenses within established budgets; request additional resources when justified.
Maintain accountability for the condition, utilization, and productivity of facility assets and equipment.
Supervisory Responsibilities
Directly supervises production supervisors and team leads.
Indirectly manages all production employees assigned to refurbishment and overhaul of railcars.
Responsible for hiring, training, evaluation, and performance management in collaboration with HR.
Qualifications
Minimum 10 years of supervisory or management experience in manufacturing, railcar refurbishment, heavy equipment repair, or related fields.
Experience overseeing railcar overhaul, midlife refurbishment, or new rail vehicle assembly (LRV, Metro, Commuter, Intercity, or APM sectors) strongly preferred.
Strong understanding of railcar systems (electrical, mechanical, pneumatic, structural, interior components, propulsion, HVAC, and doors).
Bachelor's degree in Business, Industrial Management, Engineering, or a related field preferred; equivalent experience may be considered.
Proficiency in Microsoft Office and ERP/manufacturing software.
Demonstrated ability to manage large-scale refurbishment or re-manufacturing projects, including budgets and schedules.
Excellent leadership, communication, and problem-solving skills.
Performance Indicators
Achievement of railcar refurbishment schedules and customer delivery commitments.
Compliance with safety and quality standards specific to rail industry requirements.
Performance within budgeted labor and material costs.
Employee engagement, development, and retention.
Implementation and sustainability of 5S and continuous improvement initiatives.
Working Conditions
On-site position at the Carson facility.
Frequent work on or around railcars, including shop, yard, pits, and platforms.
May require extended hours or weekend work to meet customer schedules.
What We Offer
Competitive compensation package commensurate with experience.
Comprehensive health, dental, and vision insurance.
Paid time off, holidays and retirement plan.
Opportunity to lead a key facility in a growing, innovative rail manufacturing company.
Collaborative, team-oriented environment focused on safety, quality, and continuous improvement.
Sr. Field Ops Support Manager
Operations director job in Anaheim, CA
Requires extensive travel, typically 80 percent or higher, to support projects across multiple sites.
Who We Are
Creative. Intelligent. Driven. Those are just a few of the qualities embodied by our all-star corporate team.
We're a diverse group of associates representing various ages, interests, backgrounds, and levels of experience. But the one thing we all have in common is an unwavering commitment to excellence-performing our best to bring world-class entertainment to our guests.
What We Look For
Total rock stars. We're on the hunt for initiators, problem-solvers, and creative “can-do” professionals who are ready to work hard, be bowled, and have fun.
We want honest, ambitious, thoughtful leaders who know that sometimes the best ideas come from the most unlikely sources. Think that's you?
What To Expect
We're a billion-dollar company with the soul of a start-up, which means we're a tight-knit team that moves quickly. Each day brings something new and unexpected-and this is where we thrive. We dream big and so should you. If you're ready to collaborate, innovate, own your projects, and think outside the lanes, then it's time for us to talk.
Check Us Out!
SUMMARY: The Senior Field Operations Support Manager plays a critical role in supporting the company's mission of putting people first and delivering a world-class, one-of-a-kind hospitality experience. The field-based training team partners with operations to train and support hourly and management associates on company processes, operational standards, and service excellence. The Senior Field Operations Support Manager ensures consistent execution, guest satisfaction, and team development while fostering a culture of hospitality, fun, and continuous learning. The candidate must be a dynamic individual with a hospitality background and a people-centric personality.
ESSENTIAL DUTIES AND RESPONSIBILITIES: Primary duties and responsibilities include, but are not limited to the following:
Identify training and performance support needs across locations.
Coach management teams to facilitate effective training for their staff, including on-the-job development.
Partner with Regional Vice Presidents, District Managers, and Area Managers to align on training standards, operational goals, leadership development, and manager training.
Train, retrain, and develop in-location associates to ensure consistent high performance and adherence to company standards.
Support implementation and adoption of new technology tools to enhance operational efficiency.
Mentor, coach Field Operations Support Managers.
Develop selected locations to meet company standards for certification as training centers; conduct validation visits and provide ongoing coaching to ensure compliance and excellence.
Conduct field audits to assess and ensure operational excellence, while supporting teams in meeting revenue targets and driving sales performance.
Motivate team members through coaching and engagement strategies to foster a productive and goal-driven work environment.
Collaborate cross-functionally with other departments to support training initiatives.
Develop instructional outlines and utilize appropriate teaching methods such as individual training, group instruction, lectures, demonstrations, workshops, and meetings where needed.
Provide feedback to employees and managers to support ongoing development.
Support special projects and ongoing operational needs as assigned.
Ability to work varying shifts, weekends, holidays, and extended workdays to support business needs.
Extensive regional travel is required.
Office-Based Support
Serve as subject matter expert (SME) for all operational company processes.
Conduct post-project evaluations to assess success and identify best practices.
QUALIFICATIONS: The Senior Field Operations Support Manager should have a strong background in hospitality or training with exceptional communication and presentation skills. The Senior Field Operations Support Manager must have background in mentoring, coaching, developing and leading. They must be capable of delivering high-quality results under tight deadlines and demonstrate both an outgoing personality and a disciplined work ethic. Manager experience required and multi-until manager experience preferred. Proficiency in Microsoft Outlook, Word, Excel, PowerPoint, and Teams is required.
EDUCATION AND/OR EXPERIENCE: High school diploma. Two to three years in hospitality, training, or a managerial role. Proven experience in implementing training programs for frontline and/or management staff. Experience with performance coaching, leadership development, and hospitality service standards is highly valuable.
Who We Are
Lucky Strike Entertainment, formerly Bowlero Corp, is one of the world's premier location-based entertainment platforms. With over 360 locations across North America, Lucky Strike Entertainment provides experiential offerings in bowling, amusements, water parks, and family entertainment centers. The company also owns the Professional Bowlers Association, the major league of bowling and a growing media property that boasts millions of fans around the globe. For more information on Lucky Strike Entertainment, please visit ir.luckystrikeent.com .
The approximate pay rate for this position is $75,000 - 85,000 annually plus bonus. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position.
Our company culture reflects our commitment to world-class entertainment. We're more than just coworkers; we're a tight-knit community of colleagues and friends. Join a team that works hard, plays hard, and enjoys some seriously fun perks.
Lucky Strike Entertainment offers performance-based incentives and a competitive total rewards package which includes healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. More details regarding benefits are available here: ************************************
Head of Technical Operations and Client Implementation
Operations director job in Irvine, CA
Tenant Inc. - Newport Beach, California, United States (On-site)
Are you ready to join one of Orange County's most exciting tech startups? At Tenant Inc., we're not just building software, we're revolutionizing the self-storage industry with our innovative, cloud-based platform. We are a high-growth company with offices in sunny Newport Beach, CA and bustling Bangalore, India, we're just getting started.
We're powered by the spirit of the hummingbird-small but mighty, purposeful, agile, and resilient. Our values are the foundation of everything we do: we foster trust, build with precision, embrace change, and take bold ownership to deliver meaningful impact for our customers and the industry. This isn't just a job. It's a chance to grow, lead, and make history. If you're hungry for challenge, passionate about innovation, and ready to join a mission-driven team-your journey starts here.
🌐 *****************
Head of Client Implementation and Technical Operations
Job Description
About the Role:
This leadership role is responsible for managing a team that ensures customers have a seamless and successful experience, from initial onboarding and data migration to ongoing technical support. You will develop and implement strategies to optimize the customer journey, drive product adoption, and maintain high levels of customer satisfaction and retention. This role requires a dynamic leader who can balance hands-on project leadership with strategic process improvement, ensuring a seamless customer experience and high product adoption. The ideal candidate will have a strong technical background, excellent project management skills, and a passion for customer facing engagement
Responsibilities:
Customer Onboarding & Implementation: Own the plan-to-launch delivery for new clients, translating business requirements into technical configurations and coordinating all onboarding activities. Develop and refine the customer onboarding process, creating a clear path to success and ensuring quick time-to-value for new clients.
Data Migration & Configuration Leadership: Develop, automate and execute comprehensive configuration and data migration strategies, including analysis, configuration set-up, transfer and validation of data from legacy systems to our platform, ensuring minimal downtime.
Technical Support Oversight: Manage the technical support team, serving as the primary escalation point for complex issues and ensuring high customer satisfaction (CSAT) and service level agreement (SLA) adherence.
Process Improvement: Define and document best practices for onboarding, data migration, and technical support. Drive continuous improvement initiatives to scale operations efficiently and improve the overall customer experience.
Team Management & Development: Mentor and coach a blended team of configuration specialists, data analysts, and support engineers, fostering a culture of accountability and continuous learning.
Customer Training & Education: Create and maintain customer-facing resources, such as knowledge bases, best practice guides, and training materials
Cross-functional Collaboration: Work closely with the Sales, Product, and Engineering teams to represent the customer's voice, address product gaps, and align support strategies with business objectives.
Performance Monitoring: Monitor key performance indicators (KPIs) such as Time-to-Value (TTV), implementation NPS, and support metrics, using data analytics to predict risk and drive informed decisions.
Customer Advocacy: Act as an escalation point for complex technical issues and customer challenges.
Qualifications:
Bachelor's degree in Computer Science, IT, Business, or a related field.
MBA beneficial
10-15 years of experience in technical support, implementation, or customer success roles, with at least 5+ years in a leadership position.
Proven experience leading configuration and data migration projects, including managing solutions for database systems and platform solutions such as ERP, CRM, Vertical SaaS, Accounting, Systems or record or related.
Strong project management skills, capable of managing multiple concurrent projects and timelines.
Excellent communication, problem-solving, and client relationship management skills
#HeadOfImplementation #ImplementationLeader #TechnicalOperations #ClientImplementation
#CustomerOnboarding #DataMigration #TechnicalSupportLeader #SupportEngineering
#ImplementationManagement
Tenant Inc. is an Equal Opportunity Employer and complies with all applicable California employment laws. The posted salary range reflects the base pay for California candidates; actual compensation may vary based on skills and experience. Employment is at-will and may be terminated at any time by either party. We provide reasonable accommodations for applicants with disabilities please contact HR if you need support during the hiring process.
Director of Operations
Operations director job in Anaheim, CA
With a legacy spanning over 35 years, Harris Spice has been a trusted partner and leading supplier of high-quality spices, herbs, and innovative seasoning blends. With international facilities and a global supply chain, we proudly serve multiple channels of trade-including industrial bulk, food service, and retail. Our commitment to excellence, quality and consistency has earned us the trust of some of the nation's largest and most recognized brands. As Harris Spice continues to grow, we are dedicated to cultivating a dynamic, inclusive workplace where innovation thrives. We're looking for diverse, talented individuals who are ready to grow with us and help strengthen a brand known for trust, quality, and bold flavor solutions.
Position Overview/Job Summary:
The Director of Operations is responsible for overseeing all aspects of plant operations across the Anaheim, KB, and La Palma facilities. This includes leadership and strategic oversight of production, engineering, maintenance, quality, warehousing, shipping/receiving, safety, and regulatory compliance. The Director will provide guidance to functional operations leaders and ensure that products are manufactured safely, efficiently, and in accordance with all food safety and regulatory standards. The role is critical to achieving operational excellence, supporting customer satisfaction, and meeting overall business objectives.
Essential Functions:
Lead and oversee all plant operations, including production, quality, engineering, maintenance, warehousing, shipping/receiving, safety, and environmental compliance.
Develop plant strategy and KPIs aligned with corporate goals, ensuring efficient and reliable execution of the production plan.
Build and lead a high-performance leadership team, providing coaching, training, and succession planning to the next set of operational leaders.
Define, implement, and control operations metrics and KPIs, setting specific goals aligned with the business plan following the directions provided by executive leadership.
Provide directions to the production manager to ensure finished goods are produced safely and on time according to the production schedule, within the expected quality and at the budgeted cost.
Lead Harris Spice's Safety Program to develop an accident-free safety culture. Act as Harris Spice Safety Champion, leading the team to comply with safety rules and standards.
Collect and analyze data to identify deviations to the operations plan, finding the root causes and proposing actions to achieve the expected goals.
Lead the engineering and maintenance teams to maintain the equipment and the facilities in optimum operational conditions.
Lead the planning, execution, implementation, and maintenance of CI and capital investment projects to improve operations.
Prepare and deliver the yearly operations budget. Manage and control operational expenses to keep costs within budget.
Lead warehousing, shipping and receiving operations providing proper direction to warehouse managers and coordinators.
Manage the operations headcount to execute and deliver the operations plan at the optimum labor cost.
Follow, promote, and enforce Good Manufacturing Practices (GMP) and Food Safety Standards. Become an active member of the HACCP Team.
Act as the plant's Safety Champion, cultivating a strong safety culture and ensuring OSHA and company standards are met.
Enforce GMP, HACCP, BRC/SQF, and all applicable food safety regulations.
Partner with Quality Assurance to ensure all products meet or exceed customer expectations.
Develop and manage contractors and vendors in accordance with Company's policies and procedures.
Lead the sustainability and environmental programs
Ensure finished goods are produced on time, at budgeted cost, and within food safety and quality standards.
Drive continuous improvement initiatives, including process optimization, waste reduction, and equipment reliability.
Prepare and manage the annual operating and capital budgets.
Monitor KPIs, labor utilization, production costs, and yield performance to ensure financial targets are met.
Develop and maintain vendor and contractor relationships in line with company policies.
Prepare and deliver the yearly budget. Manage and control operational expenses to keep costs within budget.
Oversee capital projects and operational upgrades to enhance productivity and efficiency.
Ensure the facility is adequately staffed, trained, and motivated to meet production and compliance goals. Collect and analyze data to identify deviations from the operations plan, find the root causes, and propose actions to achieve the expected goals.
Work closely with supply chain and commercialization to support new product launches, strategic initiatives, and customer commitments.
Serve as a key representative of the plant in corporate reviews and audits.
Maintain positive employee relations and a collaborative workplace culture.
Partners with HR to build a comprehensive accountability framework that aligns employee performance with business objectives
Other duties as assigned
Skills/Qualifications:
College degree in science, business, or engineering field. An MBA degree or certification in equivalent study programs is a plus.
10 years of experience in manufacturing and operations management in a high-speed automated manufacturing operation. Minimum 5 years of experience in food, pharmacy, or consumer goods.
Demonstrated experience and success in the implementation and management of process efficiency metrics (OEE), process mapping, budgeting, and production standards.
Proficient in MS Office and fluent with MRP/ERP or any other inventory and production control systems.
Strong understanding of Food Safety Systems (GMP, HACCP, BRC or SQF). HACCP Certification is a plus.
Proficient with safety systems/programs and OSHA requirements. Certification in the OSHA 30-hour program or equivalent is required.
Excellent verbal and written communication skills
Bilingual English Spanish is highly preferred.
Physical Requirements
Must be able to work in a sitting or standing position for extended periods in a manufacturing environment.
Manual dexterity to perform data entry functions.
Ability to bend, pull, stoop, and reach to perform functions.
Ability to lift up to 35 lbs.
May be exposed to heat, fumes, noise, and humidity, etc.
Must have the cognitive and mental capacity to perform essential job functions.
Must be able to communicate effectively orally and in writing.
Visual acuity to read documents, computer screens, files, etc.
Ability to hear in person and via phone.
The statements herein are intended to describe the general natureand levels of the work performed by employees, but are not a complete list of responsibilities, duties, and skills required of personnel so classified. Furthermore, the job description does not constitute a written or implied contract for employment. Harris Spice reserves the right to revise or change job duties and responsibilities as the need arises.
Equal Employment Opportunity Statement
Harris Spice is a certified Minority-owned business. Our business is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.
Senior Operations Manager
Operations director job in Los Angeles, CA
New Office Location: Culver City, CA (December 2025)
POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers. POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops across 30+ countries and regions. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.
Job Overview
The Senior Operations Manager is a senior leadership role accountable for all retail store and field operations. This role is elevated above the Retail Operations Manager, with direct leadership over multiple Operations team members and ownership of both strategic and tactical initiatives across stores, field leadership, and cross-functional departments.
This leader will manage and mentor a growing operations team, including the Retail Operations Manager, NSO Coordinator, Field NSO Coordinator, Store Communications Coordinator, and future Operations staff as the company scales. In addition to driving operational excellence across North America, this role will own operational reporting, oversee all data creation for the team, and serve as the Operations representative in front of Executive Leadership.
What You Will Achieve
Strategic Leadership & Team Development
Lead, coach, and scale the Operations team, setting clear priorities and holding leaders accountable for results.
Oversee the development of Store Managers and Field Leaders into high-performing operators through structured training, coaching, and leadership development.
Ensure accountability across all operational leaders through performance management, attendance oversight, and consistent feedback.
Operational Excellence & Store Standards
Provide oversight of all store Key Performance Indicators (KPIs), ensuring performance metrics are achieved and exceeded.
Oversee execution of operational standards across store operations, inventory management, stock levels, and visual merchandising.
Ensure store-level processes align with brand integrity, customer experience, and long-term growth objectives.
Anticipate and resolve operational challenges at scale, driving consistent execution across all locations.
Policy, Compliance & Efficiency
Ensure full compliance with corporate policies, labor regulations, and legal requirements across the retail fleet.
Oversee payroll management, headcount planning, and hiring strategy to align with labor budgets and company profitability goals.
Ensure operational efficiency through streamlined processes, resource optimization, and ongoing cost controls.
Cross-Functional & Global Alignment
Act as the primary liaison between field operations and the support center, ensuring transparent and effective communication with Los Angeles and China offices.
Partner cross-functionally with Real Estate, Construction, HR, L&D, Marketing, Finance, and Visual Merchandising to ensure alignment and successful execution of initiatives.
Support product launches, brand activations, and marketing campaigns with seamless operational execution across the fleet.
New Store Openings & ROBO Operations
Oversee NSO planning and execution, from site readiness through Grand Opening, ensuring each store opens with operational excellence.
Provide leadership oversight for ROBO Shop operations, including performance optimization, staffing strategies, and sales-driving initiatives.
Reporting, Data & Insights
Owns reporting and data creation for the Operations team, ensuring accuracy, clarity, and relevance for store leaders, field teams, and executives.
Leverage data to identify opportunities, monitor performance, and guide decision-making at the store, regional, and executive level.
Work cross-functionally with IT to create data reporting tools and programs that streamline reporting and improve ease of use for all teams.
Executive Leadership Communication
Supports the creation of presentation content for Executive Leadership updates, ensuring materials are polished, data-driven, and aligned with business strategy.
Present operational updates to Field, Store, & Leadership teams, providing insights, recommendations, and status updates on departmental progress.
What You Will Need
Education & Experience
Bachelor's degree in Business, Operations Management, Retail Management, or related field.
3+ years in a senior-level leadership role overseeing managers and/or cross-functional teams, either in a retail headquarters, corporate office, or support center environment.
Demonstrated success in building and leading high-performing operations teams in a fast-scaling retail environment.
Operational Expertise
Deep understanding of retail operations, including NSO planning/execution, store operations, payroll management, compliance, and merchandising standards.
Proven ability to develop scalable SOPs, policies, and best practices across multiple regions.
Analytical & Technical Skills
Advanced proficiency in Excel, including: Pivot Tables, VLOOKUP/INDEX-MATCH, conditional formatting, data validation, chart/graph creation, and basic macros (preferred).
Strong ability to turn raw data into actionable insights and strategic recommendations.
Leadership & Communication
Exceptional ability to lead, coach, and inspire teams at multiple levels.
Strong executive presence, with the ability to create and deliver compelling presentations to senior leaders.
Highly collaborative and skilled at cross-functional influence.
Customer & Brand Focus
Commitment to delivering exceptional customer experiences and protecting POP MART's brand integrity.
Balance efficiency, compliance, and customer satisfaction in all decision-making.
What We Offer
Market-competitive packages: 401k, health insurance, PTO, paid sick leave, and family leave.
Growth opportunities: On-the-job training, leadership development, and stretch assignments to advance your career.
Career development: Opportunities to take on larger responsibilities as POP MART's North America business scales rapidly.
*POP MART is committed to equal pay initiatives and will not ask candidates for their current or past salary.
**As an Equal Opportunity Employer, POP MART does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
Chief Operating Officer (COO)
Operations director job in Los Angeles, CA
Lead Operations at the Forefront of Retail Home Décor
Chief Operating Officer (COO)
Are you a seasoned operations leader with deep roots in the retail industry? Do you have a proven track record of scaling high-volume consumer goods businesses and driving performance across complex retail channels like Amazon, Walmart, Target, and Wayfair?
Crystal Art Gallery, a dominant player in the home décor retail space, is seeking a Chief Operating Officer (COO) to drive operational excellence across our expansive, fast-moving enterprise.
With over 35 years of innovation and our products featured in 9 out of 10 U.S. homes, we're looking for a retail operations powerhouse who understands the urgency, scale, and dynamics of the mass-market retail world.
________________________________________
The Role: Built for a Retail Operations Expert
As COO, you'll be the key architect of our internal operational strategy-streamlining processes, boosting performance, and driving cross-functional synergy. You'll bring a deep understanding of retail logistics, merchandising cycles, supplier networks, product launches, fulfillment operations, and retail analytics.
You will:
Lead and manage all internal operations with a sharp focus on retail execution, from supply chain efficiency to in-store and e-commerce performance.
Collaborate closely with the CEO and CFO on strategic planning, budgeting, forecasting, and growth initiatives.
Guide department heads in logistics, merchandising, customer service, sales operations, and more-with a bias toward speed, data-driven decision-making, and cost control.
Navigate complex, high-volume relationships with major retailers and online platforms.
Drive bottom-line results with exceptional P&L oversight, reporting accuracy, and agile performance management.
________________________________________
Key Responsibilities:
Own and execute day-to-day business operations with retail efficiency and accuracy.
Directly manage cross-functional teams with an emphasis on supply chain, inventory management, sales operations, merchandising, and fulfillment.
Build and scale operational systems that support seasonal retail demands and omnichannel distribution.
Ensure retail compliance, vendor coordination, and on-time delivery across major accounts.
Analyze performance metrics by channel and take proactive steps to improve sell-through, reduce costs, and optimize margins.
Lead budgeting, financial reporting, and forecasting to ensure profitability across all retail partnerships.
Oversee HR functions to align culture and performance with the pace of the retail sector.
________________________________________
What We're Looking For:
10+ years of senior leadership experience in the retail sector, specifically within high-volume, fast-moving consumer goods or home product businesses.
5+ years as COO or equivalent operational leadership role in a multi-channel retail company.
Bachelor's degree in Business, Finance, Supply Chain, or related field (preferred).
Demonstrated success in managing operations tied to mass retailers (Amazon, Walmart, Target, Wayfair, etc.).
Deep knowledge of retail merchandising, sales trends, product lifecycle management, and order fulfillment best practices.
A proactive, strategic thinker with strong analytical skills and a “get-it-done” mentality.
Proven ability to lead diverse teams, influence across departments, and thrive in a performance-driven culture.
________________________________________
Why Crystal Art Gallery?
Crystal Art Gallery is a recognized leader in home décor, with products found in virtually every U.S. home and partnerships with the biggest names in retail. This is your opportunity to join a brand with staying power, creative vision, and national reach.
If you're ready to bring your retail operations expertise to a dynamic, design-driven company with major market impact-this is your seat at the table.
Director of People Operations
Operations director job in Riverside, CA
This role partners closely with the executive team (COO, CEO, Finance, Compliance, Clinical Operations), all hiring managers, People Operations, Payroll, and cross-functional business leaders. Frequent collaboration with legal counsel, IT (for HRIS/payroll), and external vendors (recruiting, benefits, labor law advisors) is required.
Responsibilities
Lead the full spectrum of People Operations for a remote/hybrid, multi-state workforce in a highly regulated, startup environment.
Design and implement strategic HR initiatives supporting HHN's mission, growth, and operational goals.
Own talent acquisition, onboarding, employee engagement, and retention strategies for clinical and non-clinical staff.
Own payroll operations, labor cost reporting, compensation, benefits, and compliance with state/federal wage & hour law.
Build, update, and enforce HR/People Ops policies and procedures; ensure HR documentation is always audit-ready.
Ensure continuous compliance with all federal, state, and local employment laws-especially California, DOL, and healthcare-specific requirements.
Lead employee relations, investigations, conflict resolution, and performance management.
Build scalable learning, training, onboarding, and leadership development programs-sometimes from scratch.
Drive HR technology adoption (ADP, HRIS, Google Suite, etc.), process automation, and analytics.
Champion DEIB (diversity, equity, inclusion, belonging), culture-building, and employee wellness within a start-up culture.
Support organizational design, workforce planning, and future-state operating models as HHN grows.
Mentor and develop a high-performing HR/People Ops team.
Foster a culture of feedback, accountability, adaptability, and innovation.
Serve as a key project leader for cross-functional initiatives impacting employee experience and compliance.
Skills Required
Advanced proficiency in HRIS/payroll platforms (ADP, Workday, or similar), Google Suite, and Microsoft Office.
Strong operational/process improvement skills; able to build new systems where needed.
Experience with data analytics, labor cost tracking, and audit preparation.
Demonstrated ability to manage HR projects, prioritize, and execute in a fast-paced environment.
Excellent written and verbal communication; able to lead, coach, and influence at all levels.
High level of discretion and judgment in handling sensitive and confidential issues.
Proactive problem-solving with the ability to adapt to ambiguity, shifting priorities, and rapid growth.
Strong systems orientation-familiarity with HR/People Ops tools and platforms, including ADP, WorkDay, Google Suite and similar payroll systems.
Competencies
Leadership: Inspires, motivates, and develops others. Provides clear vision and direction for the People Operations function, earning the trust of staff, peers, and executives. Demonstrates resilience and confidence in the face of ambiguity and rapid change.
Management: Plans, organizes, and manages multiple priorities, projects, and deadlines in a fast-paced environment. Holds self and others accountable for high-quality results.
Problem Solving: Anticipates and identifies problems quickly; analyzes root causes; and develops pragmatic, compliant, and sustainable solutions, even in situations with limited resources or information.
Collaboration: Works cross-functionally, building effective partnerships with clinical, operations, finance, and external stakeholders. Fosters an inclusive and positive work environment, valuing diverse perspectives and teamwork.
Operational Effectiveness: Streamlines, builds, and refines HR processes and programs to maximize efficiency, accuracy, and compliance. Balances strategic priorities with hands-on, tactical execution.
Decision Making: Exercises sound judgment, especially when dealing with confidential or sensitive matters. Able to make timely, data-informed decisions that align with business objectives and organizational values.
Interpersonal Effectiveness: Communicates clearly and empathetically, both in writing and verbally, with employees at all levels. Navigates difficult conversations with tact and integrity. Demonstrates emotional intelligence and a people-first approach.
Strategic Agility: Looks beyond day-to-day tasks to anticipate future HR and organizational needs. Adjusts HR strategies and tactics to support evolving business goals, regulatory requirements, and growth opportunities.
Startup/Builder Mentality: Thrives in an early-stage, fast-growth, and sometimes ambiguous environment. Resourceful, creative, and willing to “roll up sleeves” to build new systems and processes from scratch. Embraces change, continuous improvement, and a spirit of experimentation.
Job Requirements
Education:
Bachelor's degree in Human Resources, Business Administration, or related field required; Master's degree preferred.
Experience:
8+ years of progressive HR leadership, with at least 5 years in a senior leadership role (preferably in healthcare, healthtech, or a highly regulated industry).Startup experience preferred.
Proven experience leading payroll, HR compliance, and labor cost functionality. Ability to travel as needed (10-20%).
Certification(s):
SPHR, SHRM-SCP, or equivalent preferred.
Director of Operations
Operations director job in Riverside, CA
Director/Regional VP of Operations - General Contractor - Education Sector - DSA
Our client, a highly respected General Contractor, is seeking an accomplished Project Leader to take on a VP/Director of Operations role on their leadership team in Southern California. This firm is well known for delivering high-quality construction projects across multiple sectors - including DSA regulated K-14 education, OSHPD/NCAI regulated healthcare, and many other institutional & commercial facilities.
Must Haves
Minimum of 15 years of experience managing large-scale construction projects with increasing responsibility.
Bachelor's degree in Construction Management, Engineering, or a related field.
Demonstrated success leading operations or large project portfolios exceeding $100M in total value.
Strong background in general contracting with expertise in preconstruction, estimating, and project delivery.
Exceptional leadership skills with a track record of mentoring and developing project management teams.
Proven ability to manage client relationships, negotiate contracts, and maintain strong partnerships with owners, architects, engineers, and trade partners.
Deep understanding of risk management, cost control, scheduling, and operational strategy.
Proficiency with Microsoft Office Suite and industry-standard construction management software.
Excellent communication, presentation, and decision-making skills.
Unwavering commitment to safety, quality, and team success.
Nice to Haves
Experience in K-14 education, civic, and healthcare construction environments.
Prior experience in a regional or divisional operations leadership capacity.
Advanced degree (MBA, MS in Construction Management, or similar).
Familiarity with lean construction methodologies and continuous improvement frameworks.
Proven success implementing operational efficiencies or standardization initiatives.
Active involvement in professional associations or community organizations.
Familiarity with California DSA (Division of the State Architect) processes and compliance.
Responsibilities
Lead and oversee regional operations to ensure projects are executed safely, efficiently, and profitably.
Provide strategic direction, leadership, and mentorship to project management and field operations teams.
Collaborate with executive leadership to develop and implement company-wide initiatives, strategic plans, and growth objectives.
Foster a culture of accountability, innovation, and continuous improvement.
Partner with pre-construction, estimating, and business development teams to align project opportunities with company goals.
Build and maintain long-term relationships with key clients, consultants, and trade partners.
Drive operational consistency across teams and promote best practices in project delivery.
Identify and mitigate risks while ensuring adherence to contractual, financial, and safety obligations.
Represent the company in industry and community forums to strengthen its market presence.
Champion the organization's core values.
Director of Operations
Operations director job in Simi Valley, CA
A leading provider of printing and packaging solutions is seeking a Director of Operations to oversee plant operations and execute long-term manufacturing strategies. This position will drive a lean transformation culture, manage operational P&L, and deliver excellence in safety, quality, delivery, and efficiency.
Responsibilities:
Take ownership of plant operations, prioritizing safety, quality and continuous improvement
Monitor and manage key performance indicators across production, logistics, procurement, cost control and workforce efficiency
Design and implement strategies to optimize manufacturing performance, enhance continuous improvement initiatives, and maximize capital utilization
Champion a lean culture through methodologies such as 5S+Safety, Kaizen, TPM, Value Stream Mapping, and standardized leadership practices
Inspire and develop high-performing teams, promoting accountability, engagement, and operational excellence
Oversee operational budgets, P&L, and capital projects, ensuring alignment with organizational objectives
Facilitate integration of newly acquired entities while maintaining compliance with safety, quality, and regulatory standards
Requirements:
A bachelor's degree (required); advanced degrees such as an MBA or Industrial Engineering are a plus
10+ years of progressive manufacturing experience, including at least 5 years in senior leadership or director-level roles
A proven track record of managing operations with full P&L responsibility
Deep expertise in Lean manufacturing principles and continuous improvement practices
Background in printing or packaging (e.g., folding cartons, labels, commercial printing) preferred but not mandatory
Demonstrated success in building and leading high-performing teams and driving organizational change through hands-on leadership
Strong communication and project management skills, with the ability to balance strategic vision and tactical execution
A leadership style that motivates, engages, and delivers results with integrity
Merchandise Business Operations Manager
Operations director job in Santa Monica, CA
Job Title: Business Operations Manager
HYBE America is part of HYBE, a global leader at the intersection of music, entertainment, and technology. We represent some of the world's most influential artists and continue to expand our creative and cultural impact across the Americas. At HYBE, we believe in the power of music and foster a culture built on Passion, Autonomy, and Trust.
Position Overview:
The Business Operations Manager plays a critical role in enabling the Merch Business department to achieve operational excellence, financial discipline, and consistent execution across all merchandise projects. This role manages P&L, budgets, forecasts, and business reporting while providing strategic financial insights to support decision making. The ideal candidate combines strong analytical skills with a pragmatic, hands-on approach to creating structure and clarity in a fast-paced, evolving environment. This is a pivotal role that will help expand HYBE artists' vision, identity, and brand presence through merchandise, strengthening fan engagement and driving our business growth in North America.
Key Responsibilities:
Develop short and long-term business plans, setting milestones and tracking progress against targets.
Create annual budgets and rolling forecasts for each artist and merchandise project.
Review monthly actuals vs. budget, analyze variances, and recommend actions to drive profitability and efficiency.
Build robust financial models and scenario analyses to evaluate new revenue streams, partnerships, or market expansions.
Prepare detailed sales recaps, margin analyses, and P&L reports; manage royalty and intracompany settlements with accurate reconciliation of sales, costs, and inventory data.
Develop, implement, and refine standard operating procedures to ensure clear, efficient workflows.
Support contract drafting, review, and compliance monitoring to ensure financial and operational alignment.
Collaborate closely with cross-functional teams to maintain alignment on budgets, timelines, and deliverables.
Identify areas for operational improvement and proactively recommend and implement solutions.
Qualifications:
Bachelor's degree in business administration, finance, or related field.
7+ years of experience in business operations, project management, FP&A, or management consulting.
Demonstrated ability to analyze and convert complex data into actionable insights and reports.
Strong proficiency in Excel and financial modeling; comfortable managing large, complex datasets.
Experience preparing P&L recaps and tracking project-level performance.
Proven ability to develop and improve operational processes across teams.
Excellent written and verbal communication skills; able to work with all levels of the organization.
Practical understanding of the entertainment or merchandise business is preferred.
It's a bonus if you have:
Bilingual proficiency in Korean and English.
Don't match every skill listed? Almost nobody does! Think you're a good fit anyway? Please let us know.
Salary Range:
The salary range for this job is $100,000 to $130,000. This is a good faith effort at the time of posting. This range is base salary only and does not include benefits and any other compensatory components of the role.
Why Join Us:
At HYBE America, you'll play a pivotal role in shaping the voice and reputation of one of the most dynamic and innovative companies in global entertainment. You'll work with some of the world's most exciting artists and help tell the stories that define culture. We back our passion for music with benefits that take care of you, so you can bring your best to the work that inspires millions.
Benefits:
Medical, dental, and vision insurance
Company 401(k) match up to 5%
Flexible paid time off
FSA
Life insurance
Wellhub membership that gives you access to gyms and fitness studios
Excellent parental leave policies
**HYBE America is an equal opportunity employer, and more than that, actively strives to build and nurture a diverse, inclusive, and equitable team. We celebrate differences and screen for shared values and cultural fit. We are committed to providing employees with a work environment free of discrimination and harassment.**
Salary Range: $100,000-$130,000/year
Network Director
Operations director job in Los Angeles, CA
At Blue Zones Health we are redefining what it means to live a vibrant and healthy lifestyle. Inspired by long-living cultures around the world, we strive to empower people to make simple and sustainable lifestyle changes that lead to longer, better and more fulfilling lives. If you are ready to help transform well-being and be a pivotal part of our team, we want to meet with you!
Position Summary
At Blue Zones Health, you will have the unique opportunity to transform healthcare by fostering collaboration and community-driven initiatives across markets. This role focuses on leadership, provider engagement, and team empowerment to ensure the success of Blue Zones Health's mission and vision.
As the Network Director, you will work in a dyad model with the Medical Directors to provide oversight and management for the market. You will hold responsibility for signing up providers, establishing contracts, and ensuring ongoing provider/patient/community engagement. Your leadership will be instrumental in driving performance, removing barriers, and achieving key performance indicators (KPIs) that reflect the success of your market.
This role is about inspiring and empowering your teams to deliver exceptional support, fostering collaboration, and building sustainable relationships. You will ensure providers are fully engaged, supported, and aligned with Blue Zones Health's mission to create healthier communities.
Key Responsibilities
Market Oversight and Leadership
Strategic Market Leadership: Provide oversight and leadership for your assigned market, ensuring alignment with organizational goals and priorities.
Provider Engagement Accountability: Take ownership of signing up providers, establishing contracts, and maintaining long-term engagement to support market growth and success.
Community Activation: Oversee Community Representatives and Activation Team members to engage with providers and communities, driving adoption of Blue Zones Health initiatives.
Team Leadership and Empowerment
Lead Market Teams: Inspire and empower Community Representatives and Activation Team members to achieve their goals and support providers effectively.
Remove Barriers: Proactively identify and address challenges to ensure your teams have the tools and resources needed to succeed.
Build Collaboration: Foster a culture of teamwork and accountability within the market, creating a high-performing environment.
Provider Contracting and Engagement
Establish Provider Networks: Lead efforts to onboard and contract providers, ensuring alignment with Blue Zones Health's mission and strategic goals.
Ongoing Support: Ensure continuous engagement and assistance for contracted providers, addressing their needs and fostering strong, long-term relationships.
Strengthen Relationships: Act as the primary liaison between providers and Blue Zones Health, ensuring consistent communication and satisfaction.
Accountability for Results
Achieve KPIs: Hold full accountability for achieving key performance indicators (KPIs) in your market.
Monitor Performance: Track market and team performance, using data-driven insights to make improvements and achieve objectives.
Drive Success: Ensure market goals are consistently met or exceeded through strategic planning and execution.
Barrier Removal and Problem-Solving
Proactive Solutions: Identify and resolve operational, logistical, or relational barriers that impact market or provider performance.
Enable Success: Partner with internal stakeholders to secure resources, address challenges, and ensure the success of your market team.
Continuous Improvement: Regularly assess market strategies and team performance, implementing improvements where necessary.
Qualifications
Required
Bachelor's degree in Healthcare Administration, Business Administration, or a related field (Master's preferred).
Minimum of 5+ years of experience in healthcare operations, provider relations, or community engagement.
Proven ability to manage provider contracting, relationship building, and engagement initiatives.
Strong understanding of provider contracting processes and community-based healthcare models.
Exceptional leadership, communication, and problem-solving skills.
Track record of achieving KPIs and driving team success.
Willingness to travel extensively within the assigned market.
Preferred
Experience working in a dyad leadership model.
Familiarity with community health initiatives and provider engagement strategies.
Expertise in overcoming operational barriers and implementing innovative solutions.
Flexibility in Role
While primarily focused on the responsibilities outlined above, the Director may also be assigned additional duties that encompass corporate roles as needed by Blue Zones Health. This flexibility ensures the role adapts to evolving business needs and contributes broadly to organizational goals.
Additional Responsibilities
Enhance the enterprise's success by tailoring responsibilities to address the unique needs of individual regions.
Provide innovative and strategic contributions to the organization's mission and vision.
The compensation range for this position is $130,000 - $150,000 depending on experience.
For more information about Blue Zones Health, check us out at ************************
Blue Zones Health does not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran status, or any other protected status under applicable law.
Operations Manager- Process Automation
Operations director job in Orange, CA
Job Title: Operations Manager - Process Automation
Reports to: Sr. Director, Operational Excellence
FLSA Status: Exempt
Employment Status: Full-time regular
About Our Organization
RIS Rx (pronounced “RISE”) is a healthcare technology startup in the pharmaceutical patient access and affordability space. We have quickly become an industry leader with a valuable service portfolio that addresses common patient access barriers, leading to better treatment outcomes and improved quality of life. Here at RIS Rx, we invite our teammates and partners to “Rise Up” with us to bring accessible healthcare to everyone.
Job Summary
We are growing exponentially so we need to build products that scale. This Operations Manager will pave the way for our PMs and engineers by partnering with operators to measure performance, identify high ROI problems, prototype with low-code and GenAI solutions, and implement systems that pull the solution and operations towards the goal.
The ideal candidate is a structured problem solver with an eye for detail, a track record of rolling up their sleeves to experience the problem, and excellent communication skills.
Duties and Responsibilities
• Define KPIs and build dashboards to measure performance and support proactive decision-making.
• Identify, structure, and prioritize problems that affect our KPIs. Use frameworks and data to brainstorm options. Facilitate tradeoff conversations with leadership to align on a recommendation.
• Create project plans, generate cross-functional buy-in, and project manage a team to meet deliverables.
• Build low-code solutions and otherwise prototype products. Use these prototypes to clarify product requirements for PMs and engineers.
• Implement processes and systems to reduce chaos and pull operations towards KPIs.
• Be a thought partner to our operations, product, and engineering leaders.
Qualifications
Education/Experience
• Bachelor's degree, ideally in a quantitative field like engineering, science, or mathematics.
• 5+ years of experience in a role that requires highly structured problem solving like engineering, consulting, finance, and supply chain management.
• Experience operating, building, or otherwise getting your hands dirty to solve the problem.
Skills
• Strong analytical problem solving and structured thinking. Able to translate ambiguity into repeatable and scalable systems.
• Thorough and detail oriented.
• Action-oriented and not afraid of solving a problem you've never seen before. A self-starter and go-getter.
• Comfortable building models in Excel or writing scripts in Python. Bonus points if you've built solutions with GenAI tools.
• Excellent communication skills and an ability to tailor your message to the audience.
• Collaborative and teammate-lifting mindset.
Senior Director, Experiential Production
Operations director job in Los Angeles, CA
At Unibail-Rodamco-Westfield (URW), you'll have the opportunity to impact the future of real estate by developing innovative and engaging places that reinvent being together. Come join a team that builds excitement about working at URW. You'll get to work with leaders who are passionate about tackling changing consumer behavior with innovative experiences. All this bold vision means the company culture embraces evolution and change. We believe there is no "perfect" candidate and want to encourage applying even if all the requirements listed aren't met. If you're passionate about URW and looking to learn and grow, then we look forward to reviewing your application! URW's Media and Experiential Sales Division - Westfield Rise is reinventing how brands connect with consumers through experiential activations, media and long-term integrated partners at URW's iconic locations. Become part of a national team whose primary focus is on enticing tenants and brands through creative-based solutions that leverage URW's wide-range of assets, investments, and resources which enable unique and immediate results. Our experiential spaces create high-impact moments across premier destinations:
Integrated Event Infrastructure at our Century City (LA) and World Trade Center (NY) locations
Next-gen digital signage to amplify client events, including our new state-of-the-art IXD Network and massive DOOH screens to captivate audiences at scale
Experienced production team headquartered in LA & NY, servicing clients across our assets to support logistics, permitting and production support
Event design support to facilitate end-to-end production from design to execution Strategic sponsorships & long-term partnerships designed for lasting impact
Seamless collaboration with leasing, tenants, marketing, real estate development, and media/experiential sales team
We are currently looking for our: Senior Director, Experiential Production Location: National Role, based at Westfield Century City, Los Angeles, CA
Scope:
An experienced (15+ yrs), creative, and influential Senior Director of Experiential Production responsible for driving revenue for our assets through active management and coordination of client and internal marketing event programs. This role reports to the VP, Experiential and works with a team of cross-functional individuals to meet our sales goals through the delivery of high-quality entertainment experiences for our consumers at multiple assets. This person manages a Production Team, who are responsible for all aspects of the production, technical programming and the logistics of event delivery for multiple assets. This role serves as a key resource for brands, their agencies and Westfield internal departments in realizing and delivering their activations within our spaces. Responsibilities, requirements, and preferred areas of experience include, but are not limited to, the following:
Manages a production team of 6+ professionals located in Los Angeles and New York, including full-time and contract positions, to execute over 100 events per year including Brand Activations, Premieres and Pop-Ups
Supports overall sales goal for the Experiential Program by delivering, upselling and managing production for client events and maintaining margins set by management
Maintains extensive knowledge of current market conditions, including competitors, innovative vendors and event technology
Has strong relationships with existing and past clients and partners at a senior level
Has experience managing multiple large-scale events simultaneously, and delivering world-class service to clients
Works with production team to develop and maintain processes for all venues, maintaining safety, efficiency and high aesthetic standards for each property
Works with Development and Design Team as directed by the VP of Experiential, on creating guidance for future event spaces including site plans, design details, back of house, technical infrastructure and logistics requirements
Proven ability to develop formal presentations and pitches (e.g., PowerPoint etc.)
Attends site visits, production meetings and weekly team calls to share updates about upcoming events
Manages the team to track and manage the progress of each job and the documentation involved including production timelines, production proposals, contracts, insurance logs, access, insurance, contract logs, legal and risk reviews Leads relationships and negotiates contracts with exclusive and preferred vendors
Demonstrated financial acumen to assist in the preparation of annual budgets, reviewing weekly pacing, managing forecasting and pipeline
Qualifications & Skills:
Bachelors Degree
15+ years event production and management experience
Working knowledge of AutoCAD, Vectorworks and Photoshop highly desired
Strong understanding of event lighting, audio, rigging and video systems
Ability to influence at multiple management/stakeholder levels
Ability to think strategically but also execute tactically
Regularly demonstrates superior communication and interpersonal skills
Ability to thrive in a fast-paced environment Tech-savvy, adaptable to innovation and collaborative
Compensation:
$160,000 - $210,000 + Discretionary Annual Bonus
What is important to us:
Unibail-Rodamco-Westfield (URW) is driven by an entrepreneurial foundation of talented and ambitious employees who embrace change, strive for innovation, and know when to venture into uncharted terrain. Teams within URW are collaborative and thrive by working together to seize opportunity and solve challenges. Employees receive mentorship and guidance while being empowered to drive their initiatives, embracing their individuality and unique backgrounds. URW‘s flagship destinations are interwoven into the community fabric, and we give employees the power to be impactful in their work and lead meaningful change in our communities through volunteering, DE&I programming and leading ESG efforts. URW is an innovator and trend setter in experiential entertainment and is making bold moves to be a brand that creates inspiring consumer experiences in-person and digitally. Breaking beyond conventional beliefs, URW is surprising and delighting customers by reinventing being together and creating memorable moments.
Our company purpose - to Reinvent Being Together - is about reimagining how individuals and communities come together, socialize, and enjoy dynamic experiences alongside one another in entirely new ways. We are at our best when we are TOGETHER safely and joyfully.
Unibail-Rodamco-Westfield is an equal opportunity employer that embraces diversity of backgrounds, perspectives, experience, and skills. We believe that diversity plays an important part in the success of our business, and we are committed to creating an environment which respects, values, celebrates and makes the most of people's differences.
We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, and other legally protected characteristics.
Director of Carrier Management
Operations director job in Fontana, CA
About us:
YQN is a leading one-stop international logistics online services platform, offering comprehensive international logistics services, including FCL, LCL, air freight, rail service, trucking, customs clearance, warehousing, cargo insurance, bulk cargo service, port of destination services, etc.
We are designed to apply the internet and digital technology to visualize and optimize cross-border supply chain logistics to achieve the same efficiency and convenience as express delivery. ‘Simple shipping and easy freight' is the mission of YQN. We have developed strategic cooperative partnerships with leading ocean carriers and logistics service providers such as COSCO Shipping, Maersk Line, Sinotrans, etc.
Position Summary:
The Director of Carrier Management is responsible for leading the nationwide transportation capacity strategy and overseeing all carrier relationships across the U.S., including FedEx, USPS, UPS, DHL, regional carriers, and local delivery partners. This role will ensure capacity stability, cost optimization, service-level compliance, and continuous improvement across all shipping channels. The Director will work closely with Operations, Supply Chain, Finance, and Client Success teams to support business growth and ensure best-in-class delivery performance.
Responsibilities:
Own and manage all national carrier accounts, including FedEx, USPS, UPS, DHL, regional carriers, LTL partners, and local delivery providers.
Develop carrier strategy, capacity planning, and annual business plans to support company growth and peak-season demand.
Lead contract negotiations, rate discussions, service-level agreements (SLAs), and performance incentives.
Monitor nationwide carrier performance, including on-time delivery, transit times, damage claims, and compliance with SLAs.
Analyze shipping data to identify optimization opportunities, reduce costs, and enhance service quality.
Lead initiatives to minimize shipping exceptions, delivery issues, and client-impacting disruptions.
Partner with Warehouse Operations to ensure carrier processes (pickup schedules, trailer volume planning, manifests, labeling) are executed effectively.
Collaborate with Finance and Procurement to analyze cost trends, support budgeting, and validate carrier invoices.
Work with IT and WMS teams to maintain accurate carrier integrations, API updates, and label compliance.
Evaluate and onboard new carriers to strengthen capacity, reduce risk, and enhance geographic coverage.
Build contingency plans for peak seasons, weather disruptions, and regional capacity shortages.
Drive continuous improvement initiatives to increase efficiency and ensure scalability.
Provide executive-level reporting on transportation spending, carrier KPIs, exception trends, and cost-saving initiatives.
Lead and develop a high-performing transportation and carrier management team.
Represent the company in carrier business reviews and strategic partnership meetings.
Qualifications:
5+ years of experience in transportation, parcel management, logistics operations, or carrier relations.
Direct experience managing major U.S. carriers (FedEx, USPS, UPS, DHL, regional carriers).
Strong negotiation skills with proven experience in contract and rate management.
Analytical mindset with ability to interpret data and identify optimization opportunities.
Excellent leadership, communication, and vendor management abilities.
Strong knowledge of parcel operations, LTL/FTL logistics, and shipping compliance requirements.
Ability to travel within the U.S. as needed.
Job Type: Full-time, Onsite
Location: Fontana, CA, or Port Reading, NJ
Compensation package: Start from $130,000/year plus benefits
Regional Operations Manager - Healthcare
Operations director job in Fountain Valley, CA
About the Role
We are seeking an experienced and dynamic Regional Operations Manager to oversee and optimize the performance of multiple medical clinics. This leader will be responsible for ensuring operational excellence, developing high-performing teams, and driving strategic initiatives that enhance patient care and efficiency. The ideal candidate is a proactive problem solver, data-driven decision-maker, and an experienced leader in healthcare operations.
Why Join Us?
Voted Top Work Places in San Diego 2017, 2020, 2021, 2022, 2023, and 2024 by The San Diego Union-Tribune
Balboa Nephrology is the largest kidney care practice in California and participates in a national Medicare program focused on value-based care.
We will help you grow in your leadership experiences while learning the new value-based care world.
Comprehensive benefits package including medical, dental & vision (effective the first of the following month after hire).
Retirement benefits with an employer contribution of up to 10% of annual pay after one year of service.
Unlimited PTO and 9 company holidays per year.
Company-paid life insurance.
Hybrid schedule: 4 days in-office, 1 day remote.
Mileage reimbursement for travel between assigned clinic locations.
Our Values: Patient-centered I Accountability I Respect I Innovation I Data-Driven
Our Mission: to consistently deliver superior care -
Balboa Care
- to every patient with kidney disease.
Core Competencies & Key Responsibilities
Execution & Accountability:
- Oversee the day-to-day operations of multiple clinic locations, ensuring efficiency, quality, and cost-effectiveness.
- Develop and implement performance objectives, budgets, and operational strategies aligned with organizational goals.
- Ensure timely execution of initiatives, projects, and performance improvement plans, keeping all stakeholders informed of progress and results.
- Lead periodic Business Reviews to track performance, identify gaps, and drive continuous improvement.
Data-driven Decision Making:
- Utilize dashboards, Excel, and reporting platforms to monitor and enhance clinic performance.
- Track patient service metrics, resolve complaints, and enhance customer experience.
Critical Thinking & Proactive Problem Solving:
- Anticipating challenges, developing solutions, and demonstrating initiative, supported by actionable examples.
- Identify opportunities for operational efficiencies and cost-saving measures using Lean Six Sigma or other process improvement methodologies.
- Implement best practices for workflow optimization and standardization across clinic locations.
Leadership & Team Development:
- Directly supervise, mentor, and develop clinical teams, fostering a culture of accountability, collaboration, and growth.
- Promote staff development and career growth by leveraging Medical Assistant Competency Evaluations and other performance metrics.
- Establish and reinforce performance standards, ensuring alignment with organizational expectations.
Relationship Building & Influence:
- Partner with the Director of Operations to align regional initiatives with company-wide strategies and provide regular updates on performance metrics and initiatives.
- Cultivating trust and collaboration with physicians and staff; leveraging feedback to drive alignment and engagement.
- Foster strong relationships with healthcare partners, and business office teams to ensure strategic alignment.
- Collaborate with executive leadership to carry out key initiatives that support regional growth and operational sustainability.
Preferred Qualifications:
· Bachelor's degree in Healthcare Administration, Business, or a related field (Master's degree preferred).
· 5+ years of operations management experience in a multi-site healthcare setting.
· Proven track record of achieving operational goals through data-driven decision making.
· Exceptional leadership and team development skills.
· Strong communication and relationship-building abilities with physicians and cross-functional teams.
· Experience with performance dashboards, metrics tracking, and process improvement initiatives.
· Ability to manage multiple priorities, meet deadlines, and thrive in a fast-paced environment.
Pay Range: $71,000-$98,000 base annually, depending on experience, with total potential compensation up to $108,000 including a 10% annual performance bonus.
Required Qualifications:
Bachelor's Degree in Health Administration, Business Administration, or a related field.
5+ years of leadership experience in healthcare operations, preferably in a multi-site medical practice.
Strong analytical and problem-solving skills, with experience leveraging data to drive operational improvements.
Proficiency in Excel and reporting platforms for tracking and improving performance metrics.
Ability to influence cross-functional teams and drive initiatives across geographically dispersed business units.
Valid driver's license to travel between sites as required.
Preferred Qualifications:
Experience with EPIC or similar electronic medical record systems.
Lean Six Sigma or process improvement certification.
Experience in a fast-growing, multi-clinic healthcare organization.
Bilingual (English/Spanish) is a plus.
Work Environment & Additional Considerations:
Hybrid schedule: 4 days in office, 1 day remote.
Mileage reimbursement for travel between assigned locations.
Must be able to lift up to 25 pounds, bend, stand, stoop, and drive as necessary.
Background check required.
This position offers a unique opportunity to lead a high-performing team while driving operational and strategic success across multiple clinic locations. If you're a results-driven leader passionate about healthcare excellence, we encourage you to apply!
This position is being handled internally. We are not accepting solicitations from external recruiters or staffing agencies at this time.
Language Skills
While performing duties, the employee is regularly required to talk, hear, read, write, type and respond in English and understand clinical/medical vocabulary written and spoken.
Vision Requirements
Vision requirements include close vision, ability to adjust focus, and see color.
Physical Demands
Physical requirements may vary slightly and should be reviewed with your manger. In general, this position requires the ability to lift up to 25 pounds unassisted; ability to stand for extended periods of time and to perform repetitive stooping, walking, stretching, reaching and some sitting; ability to use full range of body motions required to lift patients, wear a lead apron, and lift and move supplies. Must be able to safely ascend and descend stairs as a core part of the job, with or without reasonable accommodation, when no elevator or lift is present.
Work Environment
Job required tasks routinely involve a potential for mucous membrane or skin contact with blood, body fluids, tissues or potential spills or splashes. Use of appropriate personal protection measures is required for every healthcare provider in these positions. Require to routinely use standard office equipment such as laptop, computer, mouse, and photocopier.
About Balboa United
Beginning in 1973, Balboa has grown from two physicians to a comprehensive nephrology team of 52 board certified physicians and 8 advanced practitioners. On January 1, 2018, Balboa Nephrology Medical Group (BNMG) launched Balboa United, a full-service medical practice management services organization. From one small office, BNMG now has 24 clinical offices throughout San Diego, Imperial, Orange and Riverside counties. In addition to office and hospital-based patient care, Balboa physicians manage the dialysis treatments of approximately 4,500 patients at 88 dialysis centers and conduct Nephrology based clinical research at 6 centers throughout Imperial and San Diego counties (California Institute of Renal Research).
*EEO Statement Balboa United is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best available person in every job. Our Company policy prohibits unlawful discrimination based on race, color, creed, religion (including religious dress & grooming), sex (including pregnancy, childbirth or related medical conditions), gender (including gender identity and gender expression), marital status, registered domestic partner status, military status, age, national origin or ancestry, physical or mental disability, medical condition (including cancer and genetic characteristics), genetic information, sexual orientation, or any other basis protected by applicable federal, state, or local law. We also prohibit unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. The Company is committed to compliance with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee of Balboa United, including managers and co-workers. If you believe you have been subjected to any form of unlawful discrimination, submit a written complaint to your manager or Human Resources (HR). Your complaint should be specific and should include the names of the individuals involved and the names of any witnesses. If you need assistance with your complaint, or if you prefer to make a complaint in person, contact the Company's Human Resources Department. We will immediately undertake an effective, thorough, and objective investigation and attempt to resolve the situation.
Operations Manager
Operations director job in Torrance, CA
The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in related fields.
Responsibilities
Establish and maintain business standards for accuracy, productivity and reliability
Manage the daily functions of the business
Prepare annual performance review and reevaluate processes
Ensure regulatory, compliance and legal rules are followed
Manage budget to align with goals of business
Qualifications
3+ years of experience in a similar role
Proficiency with Microsoft Office
Strong organizational and communication skills
Strong ability to multitask
Comfort working with multiple groups within business
Division Manager
Operations director job in Torrance, CA
A True Growth Opportunity
CAM Property Services is scaling from $25M to $50M in four years. This transformation requires stronger leadership, clearer SOPs, deeper accountability, modernized training, and a higher talent bar. Leaders hired during this period have the opportunity to shape CAM's culture, systems, workforce, and operational excellence. This uncommon growth window gives top talent a chance to leave a lasting impact.
Role
The Landscape Division Manager role is designed for leaders who have run large commercial landscape operations and want a broader, multi-branch role. The Division Manager oversees landscape crews, enhancements, irrigation programs, and a team of supervisors.
Responsibilities
• P&L ownership, margin management, routing
• Lead supervisors and field teams
• Oversee crews throughout CAM's Southern and Central California footprint
• Optimize routes and schedules using Aspire CRM
• Oversee fleet, equipment readiness, and maintenance
• Manage enhancements and proposals with BD
• Enforce quality standards and safety protocols
• Landscape services production leadership
• Support Mercury Constellation workforce advancement
• Conduct client walks and operational reviews
Success Measures
• Margin improvement
• Route efficiency
• Equipment uptime
• Client retention
• Quality and safety performance
Ideal background:
Landscape Branch Manager or Operations Manager seeking a larger platform.
Compensation
• Base salary from $90,000 per year
• Annual bonus plan based on operational improvements in gross profit and margins
• Company vehicle, fuel card and maintenance
• Benefits include: HMO, Dental, Vision, Term Life Insurance; 401k; Vacation and Sick time
About CAM
CAM is committed to hiring and developing talented leaders who can operate at a higher level of ownership, accountability and strategic impact so that we can scale to $50M. Elevating the talent bar ensures a strong framework for building the next generation of CAM leadership together. Learn more at ***************************
Hub Operations Manager-Mandarin Required
Operations director job in Fontana, CA
The Hub Operations Manager oversees full end-to-end operations in a high-volume sortation center, including inbound receiving, sortation, and outbound dispatch. This role manages a three-shift operation and a workforce of over 100 employees (both full-time and outsourced). Responsibilities include workforce management, scheduling, recruitment, quality control, cross-hub coordination, and continuous process improvement to ensure timely, accurate, and high-quality parcel processing.
Key Responsibilities
1. Full Hub Operations Management (Inbound / Outbound / Sortation)
Oversee all inbound processes including trailer receiving, unloading, scanning, reconciliation, and exception handling.
Manage outbound operations including parcel staging, trailer loading, dispatch scheduling, and linehaul departure compliance.
Ensure accurate and efficient sortation processes aligned with operational SLAs.
Adjust labor and workflows based on daily volume fluctuations and operational demands.
2. Workforce & Shift Management (Three-Shift Operation)
Lead three operational shifts and supervise 100+ employees (in-house and outsourced).
Oversee shift scheduling, attendance, labor planning, and performance evaluations.
Maintain strong coordination with staffing vendors to ensure stable labor supply.
3. Daily Floor Management
Ensure SOP compliance across inbound docks, sort lanes, conveyors, and outbound docks.
Maintain a safe, organized, and high-performing floor environment.
Resolve operational issues, bottlenecks, and safety concerns promptly.
4. Recruitment, Training & Team Development
Support hiring activities for inbound, sorting, and outbound positions.
Provide training on operational procedures, safety standards, and productivity expectations.
Develop strong shift leadership and foster a high-performance culture.
5. Quality, Accuracy & Continuous Improvement
Monitor and reduce mis-sorts, damages, delays, missing parcels, and inbound discrepancies.
Conduct root cause analyses and implement corrective actions.
Utilize KPIs and operational data to improve efficiency and reduce cost.
6. Cross-Hub Coordination
Coordinate volume balancing, overflow handling, and resource support across hubs.
Align inbound/outbound schedules with transportation teams.
Collaborate with customer support and regional operations to resolve service issues.
7. Safety & Compliance
Enforce OSHA and company safety standards across all operational areas.
Conduct safety audits, incident investigations, and follow-up corrective actions.
Qualifications
Experience:
3-5+ years of operations management experience in logistics, hub/sortation, warehouse, or fulfillment environments.
Experience managing large teams (100+ employees), including outsourced workforce.
Prior experience with inbound/outbound dock operations and high-volume sortation preferred.
Skills & Competencies:
Strong leadership, execution, and decision-making under pressure.
Excellent communication and cross-functional coordination skills.
Data-driven mindset with ability to analyze KPIs and drive improvements.
Flexibility to support night shifts, weekends, or rotating schedules.
Preferred:
Experience in last-mile logistics, linehaul operations, or automated sortation systems.
Familiarity with WMS/TMS or scanning/sortation technology.
OSHA certification or related safety training.