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Operations specialist jobs in Battle Creek, MI

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  • Life Processing Specialist

    Michigan Farm Bureau 4.1company rating

    Operations specialist job in Lansing, MI

    OBJECTIVE Life Processing Specialist Objective To be an effective team member of the Life Operations Department. To provide training and quality control assistance to co-workers. To assist with meeting service standards and participate in departmental projects and testing. To provide quality support services in a prompt and professional manner to Farm Bureau Insurance agents and underwriters. To act as a multi-disciplinary resource within the department, cross-trained on multiple functions to fulfill the needs of the workload. RESPONSIBILITIES Life Processing Specialist Responsibilities Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and analyze and recommend enhancements or changes to documentation, software, or procedures when a need is recognized. Understand and perform processing tasks of the Life New Business and Life Customer Service Departments as needed to maintain productivity and service level standards. Maintain advanced knowledge of procedures, coverages, systems, and processes. Develop effective procedures on processing functions for department and other users. Serve as a point of contact for escalated processing questions and complex cases. QUALIFICATIONS Life Processing Specialist Qualifications Required High school diploma or equivalent required. Bachelor's degree preferred with focus on insurance, business administration, finance, or management. 3-5 years' experience as a Life Processor or other equivalent experience required. Knowledge of life/annuity products required. Willingness to pursue continuing job-related training and education required. Certification in LOMA Level I required. Designations in FLMI, CLU, FALU, LLIF and/or ChFC preferred, or actively being pursued. Note: Farm Bureau offers a full benefit package including medical, dental, vision, and 401K. PM19
    $66k-93k yearly est. Auto-Apply 13d ago
  • Operations Specialist

    Adapthealth LLC

    Operations specialist job in Battle Creek, MI

    Requirements Education and Experience Requirements: High School Diploma or equivalency Three (3) years' work related in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry is required. Physical Demands and Work Environment: Work environment will be stressful at times, as overall office activities and work levels fluctuate Must be able to bend, stoop, stretch, stand, and sit for extended periods of time Subject to long periods of sitting and exposure to computer screen Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use Excellent ability to communicate both verbally and in writing Ability to effectively communicate both verbally and written with internal and external customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy. Mental alertness to perform the essential functions of position.
    $41k-68k yearly est. 48d ago
  • People Operations Specialist

    Niowave 3.5company rating

    Operations specialist job in Lansing, MI

    Summary/objective Under the guidance of the People Operations Business Partner, the Specialist performs diversified and confidential administrative duties in support of the People Operations Department, requiring broad and comprehensive experience, outstanding interpersonal skills and good judgment and discretion. The People Operations Specialist is an open minded, committed team player and is energized by keeping things organized and supporting others in being successful. The Specialist's passions include hands-on work and truly understanding the fruits of the labor and the challenges faced in accomplishing the desired outcome. This role is critical to the sustainability and business continuity of the department. Essential Functions Human Resources Information System (HRIS) Management Serve as the first line for staff file management for the entire staff employment life cycle (onboarding to termination). Maintain the integrity and confidentiality of People Operations files and records. Maintain compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance. Audit and maintain ADP system; upkeep files, ensures all required documents are placed in correct file folders, updates and maintains necessary and required system changes, ensures compliance with local, state and federal labor and employment law. Maintain internal process trackers for checks & balances systems. Collect and process new hire paperwork, both physical and electronic files Process status updates for staff members (title, compensation, one-time awards, etc.) Assist with the annual career planning/compensation review process Maintain data analytics for business awareness and decision making. Benefits, Time-Off, & Payroll Communication & Systems Management Ensure the accuracy of all benefits enrollments in the HRIS to provide vendors with accurate eligibility information Assist with coordination of open enrollment period Ensure all employees' timecards are accurately completed and approved by employees and managers for successful payroll processing. Maintain processes and administering all leave-of-absence requests and disability paperwork: medical, personal, disability. Maintain staff time off process within the HRIS & manage internal communications (staff member, supervisor, etc.) In collaboration with Talent Engagement Team Schedule and assist with candidate interviews. Schedule and assist with new hire orientations. Acquire background checks and employee eligibility verifications. Prompt new hires for document completion in the HRIS for onboarding. Perform other duties as assigned Specific Functions Support the mission of creating sustainability and business continuity by providing process expertise, tools, templates, guidance to document process and procedures, creating references to ensure standard and consistent practices across the department. In collaboration with People Operations team members, create, maintain, and actively execute on the visual aids that will ensure standard, reproduceable work for all areas under the responsibility for People Operations. Serve as point of contact for working groups; organize and share relevant documentation and reports with project team. Competencies Analytical and problem-solving skills Excellent communication, organizational, time management, and interpersonal skills; Professional demeanor; calm, polite, kind, well-spoken. Understanding of how to integrate into a new team/organization Understanding of own communication and learning styles, ability to assess others styles, and how to use that information to optimize relationships and project outcomes Exceptional technology skills; Expert skill with MS Office applications: Outlook, Word, PowerPoint Extremely attentive to details, particularly with written communications, and PowerPoint presentations. Ability to anticipate needs and use good business judgment in escalating priority issues. Extremely confidential; experienced in handling highly sensitive information discreetly. Accountable, responsible, and able to work independently. Very flexible, able to pivot quickly as priorities change. Required Education and Experience Bachelor's degree in Human Resources or equivalent education/experience Preferred Education and Experience 3+ years Human Resources experience in a highly technical environment Experience with HRIS and ATS platforms and systems SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds Position Type/Expected Hours of Work Full-time position. Company's standard operating hours are Monday thru Friday 6:00 a.m. - 6:00 p.m. with production related activities requiring 24/7/365 shifts. This position will have regular working hours during M - F with an expectation of adjusting to work outside of the standards operating hours as needed. Niowave has multiple locations within the Lansing area. Travel between locations is expected in the role. Other duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $52k-82k yearly est. 60d+ ago
  • Branch Operations Specialist (Kalamazoo, MI)

    Oppenheimer & Co 4.7company rating

    Operations specialist job in Kalamazoo, MI

    Who We Are: Oppenheimer & Co. Inc. ( Oppenheimer ) is a leading middle-market investment bank and full service broker-dealer. With roots tracing back to 1881, the Company is engaged in a broad range of activities in the financial services industry, including retail securities brokerage, institutional sales and trading, investment banking (both corporate and public finance), equity & fixed income research, market making, trust services and investment advisory and asset management services. Job Description: The firm is seeking a Branch Operations Specialist to join their branch office in Kalamazoo, MI. This role requires superior interpersonal skills as well as organizational and multi-tasking skill sets. The candidate should be able to operate independently as well as a member of a team under the leadership of the Branch Manager. This role will report directly to the National Branch Operations Administrator with secondary reporting to the Branch Manager. Responsibilities: Assist in maintaining the day to day operations to ensure operational excellence Support client onboarding process Maintain and process documents Assist with audit preparations Communicate effectively and efficiently with home office personnel Interact and support branch staff and all levels of management Interact on routine/sensitive matters Ensure that all documents are sent to home office in a timely manner Cross training within other positions in the Operations area Willing and able to take on additional tasks Qualifications: FINRA Registration: SIE and Series 99 required (Within 6 months of hire) Brokerage operations experience Strong attention to detail and accuracy Intermediate Microsoft Office skills Ability to navigate multiple computer systems, applications, and utilize search tools to find information Excellent verbal, written, and interpersonal communication skills Effective organizational, multi-tasking, and prioritizing skills
    $54k-78k yearly est. 60d+ ago
  • Store Operations Specialist

    at Home Group

    Operations specialist job in Kalamazoo, MI

    The Store Operations Specialist (SOS) leads and trains teams in performing all freight functions, including: unloading, processing, stocking, and resets. Key Roles and Responsibilities Provides customers a positive shopping experience Performs cashier duties accurately while processing all transactions per policy. Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in receiving. Leads team in performing all freight functions including stocking and resets. Ensures Specialists are focused first in their specialized areas. Unload, process, and stock freight to correct location, following merchandising guidelines. Timely and thorough incident reporting compliance. Performs store recovery tasks and housekeeping (inside and out) as required during stocking efforts. Performs and trains team on store freight processing and merchandising responsibilities Operates all equipment in a safe manner per directed procedures. Ensures a safe working and shopping environment while minimizing shrink and damages. Executes company directives, policies and procedures timely, accurately, and thoroughly. Qualifications and Competencies At least 18 years old High School Diploma/Equivalent Ability to work a flexible schedule including nights, weekends, and some holiday Ability to lift a minimum of 50 lbs., team lift 100 lbs. Contributes to a customer focused environment while demonstrating excellent service. Communicates clearly with customers, team and leadership. Reliable and trustworthy Ability to work effectively independently and within a team to perform all tasks as assigned. Maintains a positive attitude; works with a sense of urgency; demonstrates timely and thoroughly execution. Flexible with an ability to handle multiple tasks where priorities shift with the demands of the business.
    $41k-67k yearly est. Auto-Apply 60d+ ago
  • Manufacturing Site IT Operations LAN/Operations Specialist

    General Motors 4.6company rating

    Operations specialist job in Lansing, MI

    Onsite: This position requires an employee to be onsite on a full-time basis and this candidate will rotate between first, second, and potentially third shift work. The Role: The GMIT Manufacturing LAN/Operations Specialist team member has on-site responsibility for performing activities pertaining to information technology and business unit objectives in a GM Manufacturing facility. More specifically, this role will perform tasks requiring on-site support for basic and intermediate level requests for applications, IT devices, maintain and configure network devices and infrastructure support. There is also some on call work for network issues on off shifts. A wide degree of creativity and latitude is required. End user support involves an evolving set of tools to remotely analyze and resolve issues. In many cases each day, however, this support also involves visits to the end device on the manufacturing floor. Employees should expect to spend a portion of the day on their feet, performing physical tasks that include lifting and climbing up stairs and vertical ladders to screen guarded environments. What You'll Do: Providing end-user, network, infrastructure, and application support through creative thinking and latitude is the key to success in this role. Support for end users involves a growing set of tools and software that allows remote analysis and resolution of problems. It is also common for support agents to visit manufacturing floors for inspections and troubleshooting, as well as to interact with different production team members and executives. Employees will be on their feet throughout the day, lifting up to 40 lbs, climbing, and maneuvering stairs and ladders to reach screen-guarded areas. Provide production shift support by operating as a focal point to address all IT related requests and coordinate resolution of IT related incidents. The shift you work (1st, 2nd, 3rd) depends on the plant/location where you work and can vary. Build and support End-User Devices (PCs, Printers, Scanners, Mobile Phones, VOIP phones, Motorola Radios, and Tablets) Use remote PC management tools to assist users and other corporate IT tools to perform software patching/installation, asset management and change management functions Support all GM managed LAN, WAN, and WLAN network infrastructure, including GM managed Supplier networks, distributed antenna system (DAS) for mobile phones, and plant radio systems. Support the incident management process to coordinate issue resolution Support the label printing process at locations where IT has responsibility Complete assigned IT project tasks. Projects are highly centralized/owned by other IT teams, however we play an integral role in site-level implementation and execution Work with our Business Partners to ensure their IT needs are met. Interact with all levels of the workforce from hourly union production workers up to plant executive leadership What You'll Need: Possess 3-10 years of IT experience supporting end-user devices (PC, printers, scanners, mobile phones, tablets, etc.) Manufacturing experience (preferred) Experience in supporting comprehensive LAN, WAN, and WLAN environments. CCNA (preferred) Preferred Qualifications: Ability to maintain, analyze, troubleshoot, and repair end-user equipment (PCs, laptops, printers, scanners, tablets, Motorola Push-to-Talk radios, and phones), computer peripherals, and network connections. Ability to support Windows PCs and peripherals Knowledge of client hardware use, repair, and replacement Knowledge of Client Operating Systems (Windows 10, Windows 11) A working knowledge of Microsoft Office products (SharePoint, Edge, Teams, OneDrive, OneNote, Yammer, Excel, Word, PowerPoint). Familiarity with remote PC management tools (VNC, VPN, RDP, Bomgar) Working knowledge of Cisco routers, switches, and wireless access points as well as network sniffers and analyzers (Wireshark), cable testers, and IT security fundamentals. Protocols such as VLANs, NAT/PAT, VPNs, IPsec, and TCP/IP Troubleshooting skills for Layer 1-4 switching and routing Technical knowledge of data, video, and voice network services Basic understanding of Active Directory management Knowledge of ITIL concepts including Incident Management, Change Management, IT Asset Management, Release Management, Service Request Management, Service Desk. A working knowledge of Service Now GM DOES NOT PROVIDE IMMIGRATION-RELATED SPONSORSHIP FOR THIS ROLE. PLEASE DO NOT APPLY FOR THIS ROLE IF YOU WILL NEED GM IMMIGRATION SPONSORSHIP (e.g., H-1B, TN, STEM OPT, etc.) NOW OR IN THE FUTURE. •This job may be eligible for relocation benefits. About GM Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all. Why Join Us We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Every day, we want every employee to feel they belong to one General Motors team. Benefits Overview From day one, we're looking out for your well-being-at work and at home-so you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources. Non-Discrimination and Equal Employment Opportunities (U.S.) General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers. All employment decisions are made on a non-discriminatory basis without regard to sex, race, color, national origin, citizenship status, religion, age, disability, pregnancy or maternity status, sexual orientation, gender identity, status as a veteran or protected veteran, or any other similarly protected status in accordance with federal, state and local laws. We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required, where applicable, to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more, visit How we Hire. Accommodations General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, email us or call us at ************. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
    $94k-122k yearly est. Auto-Apply 34d ago
  • Sr. Consumer Lending Specialist

    Advance America 4.3company rating

    Operations specialist job in Kalamazoo, MI

    Bi-Lingual Spanish is a plus!! Since 1997, Advance America has helped millions of hardworking people with a variety of personalized financial solutions. We are a nationally recognized, fully licensed financial services company with over 800 locations and online lending services. We are currently seeking highly-skilled, career-oriented individuals ready to be part of a growing company! We offer: Competitive Wages Health/Life Benefits 401(k) Savings Plan with Company Match Paid Parental Leave Company Paid Holidays Paid Time Off including Volunteer Time Tuition Reimbursement Business Casual Environment Rewards & Recognition Program Employee Assistance Program To learn more about Advance America visit the Advance America Website. Position Summary The Senior Consumer Lending Sales Specialist (Sr. CLSS) is a performance-based, hands-on role that drives exceptional customer service while exceeding individual and branch sales goals. This position requires demonstrated expertise in customer relationship management, analytical skills, and proven success in sales and customer acquisition. The Sr. CLSS leads by example and mentors team members while actively contributing to branch success through exceeding performance metrics defined by management and excelling in marketing and collection efforts. All responsibilities must be executed with expert knowledge of federal and state regulations while ensuring strict adherence to established company policies, procedures, and practices. Job Responsibility Customer Service Sales, Marketing & Customer Acquisition Excel in multi-channel customer acquisition, consistently surpassing sales goals Deliver exceptional customer experiences while managing complex loan portfolios Provide financial solutions aligned with customer goals and needs Champion customer relationships to achieve strong portfolio growth and retention • Lead community marketing initiatives by developing strategic partnerships and executing targeted outreach programs to drive sustainable growth. Serve as a subject matter expert, sharing best practices and mentoring colleagues Exemplify company core values through professional excellence and effective handling of customer relationships Operations & Compliance Surpass branch financial objectives and metrics Demonstrate expert knowledge of company policies, state and federal regulations Maintain highest standards in cash controls and security Excel in documentation accuracy and completeness Achieve superior results in collection activities Team Collaboration Serve as a role model in team environment by sharing expertise with colleagues and recommending process improvements Support branch strategic initiatives through active participation, knowledge sharing, and operational enhancements Job Responsibilities Cont. Education Required High School Diploma or equivalent required; some college preferred. Experience Required Demonstrated track record of high performance in sales and/or customer service, with proven success in meeting or exceeding goals. Minimum of 3-5 years of proven achievement in one or more of the following areas: sales, retail, banking, or collections, with documented results in customer relationship management and revenue growth. Knowledge Required Strong math skills, including the ability to count cash; professional verbal communication by phone and in person; ability to read, write, evaluate, and apply complex and detailed information; ability to work alone on occasion; ability to interact professionally and exhibit appropriate social skills; ability to negotiate payment terms and effectively communicate loan requirements; ability to understand and ensure compliance with policies, procedures, and laws governing our industry/business and employees; ability to use computer programs required to process customer transactions; ability to follow procedures in the normal course of business; ability to develop and maintain business relationships. Physical Requirements Standing for long periods of time; sitting occasionally; walking; bending; squatting; kneeling; pushing/pulling; reaching; twisting; frequent lifting of less than 10 lbs., occasional lifting of up to 20 lbs.; driving and having access during the workday to an insured and reliable transportation in order to complete tasks including, but not limited to, banking, marketing, and providing staffing coverage within the division; exposure to outdoors limited to elements that the ordinary person would be exposed to at that time; typing; data entry; grasping; transferring items between hands and/or to another person or receptacle; housekeeping/cleaning (vacuuming, dusting, cleaning windows, bathroom, etc., including exposure to cleaning chemicals); use of office equipment to include computers; ability to travel to, be physically present at, and complete the physical requirements of the position at any branch within the division (distance varies by division) Competencies Action-OrientedTeamworkSales and Customer Acquisition - Branch Customer CentricityProduct KnowledgeCustomer CommitmentPurpose-DrivenVision-DrivenTravel Must have a valid driver's license and access to insured, reliable transportation. Ability to travel within division for marketing, staffing, special events, and banking responsibilities. Attire The Company offers employees the option of wearing, polos, blouses, collared shirts, sweaters or other professional attire with slacks or jeans and appropriate shoes. Employees should dress accordingly to their business. Other Must be 18 (except in AL where the age requirement is 19), eligible to work in the USA, and able to successfully complete all post offer screens, including a criminal background check and Motor Vehicle Report (MVR). Regular and punctual attendance is required. Schedules may be changed as needed to accommodate business needs. Overtime may be required. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. Requisition ID: 45725
    $68k-107k yearly est. 60d+ ago
  • Sr. Specialist, Employee/Labor Relations

    LG Energy Solution Michigan, Inc.

    Operations specialist job in Lansing, MI

    Job Description LG Energy Solution Michigan Inc. (LGESMI) develops and manufactures large lithium-ion polymer batteries and packs for electric vehicle (EV) and energy storage applications. Come join the leader in advanced EV batteries! ****************** Summary As a Sr. Specialist, Employee/Labor Relations, you will independently provide high level professional analysis, consultation, coaching and training on organizational development, strategic planning, regulatory compliance, interpretation and application of labor contracts, supporting resolution of workplace problems under the direction of the HQ's Employee Relations Department. Responsibilities: Collaborate with Korea HQ to manage labor/employee relations issues for all LGES production sites including Joint Ventures business sites Work with the departments and advocate on behalf of the company in grievance hearings and arbitrations when necessary Support researching related bargaining and grievance history Support investigations into employee complaints and concerns Support collective bargaining negotiations, including preparation for logistics and work with the departments to ensure the implementation of any new contractual terms or agreements Support in maintaining a consistent labor strategy across all departments Maintain case files and bargaining history Calculate and maintain statistics, records and information, including but not limited to lost time, grievances and discipline Support in designing and conducting Labor Relations training for all levels of management and supervisory personnel Maintain a broad knowledge of corporate labor relations policies and training methodologies Represent the Company at external forums and participate in committees as required Ensure compliance with labor laws and company policies Maintain cleanliness at the worksite in accordance with 5S3R Standards: Sort, Set in order, Shine, Standardize, Sustain Right Location, Right Quantity, Right Container Perform other duties as assigned Qualifications: Bachelor's degree in human resources, Business Administration, or related field Minimum of 5 years of experience in direct experience with a labor union consisting of hourly workers in a manufacturing industry Strong legal knowledge of labor laws and regulations Able to travel without legal restriction domestically and internationally on short notice at times to prepare and respond to any labor issues Skills: Excellent communication and interpersonal skills Ability to handle sensitive situations with discretion Strong problem-solving and conflict resolution skills Experience in the automotive industry or a related industry is preferred Certification in HR (e.g., PHR, SPHR) or labor relations is a plus Benefits Overview 100% employer-paid Medical, Dental, and Vision premiums for you and your family 100% employer-paid disability and life insurance Employer-supported childcare/babysitting programs Generous Paid Time Off / Holidays Opportunity to grow in a diverse work environment with a global company 401k Retirement savings and planning with a generous company match LGESMI is an Equal Opportunity employer that values the diversity of its workforce. EEO
    $72k-115k yearly est. 31d ago
  • webcam interview for IBM Jazz CLM Process Specialist (CSM or SAFe Certifications preferred)

    360 It Professionals 3.6company rating

    Operations specialist job in Lansing, MI

    360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us. We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change. Job Description Seeking an IT Specialist with a unique skill set required for Rational Team Concert (RTC). This is a new position and we would like to contract an IBM Jazz CLM Process Specialist. Qualifications Experience in mentoring, training and leading the effort in adopting the Jazz/CLM toolset in enterprise organizations Experience in mentoring, training and leading the effort for effective requirement management practices in enterprise organizations Experience in mentoring, training and leading the effort for effective test management practices in enterprise organizations Experience in mentoring, training and leading the effort for effective configuration and change management practices in enterprise organizations Certification as Jazz/CLM/Scrum Master SAFe Certification Additional Information Thanks and Regards, Karan Sharma 510-254-3300 ext. 150
    $49k-91k yearly est. 60d+ ago
  • Retail Operations Intern 2026

    Kalamazoo Growlers

    Operations specialist job in Kalamazoo, MI

    Internship Objective: The Kalamazoo Growlers are offering an opportunity for current college level students looking to gain real world Sports Merchandise management and sales experience to position themselves for a career in the sports industry upon graduation. About the Organizations: The Kalamazoo Growlers are a 2014 Northwoods League expansion team, 2022 and 2024 Northwoods League Championship team, and have become one of the most premier sports and entertainment companies in the Nation, winning organization of the year in 2016, 2020, 2022 and 2024. The Growlers continue the rich history of baseball in Kalamazoo, carrying on the tradition of the Kalamazoo Kodiaks and Kalamazoo Kings. Homer Stryker Field, a 3,000-seat park located in Kalamazoo's Mayors Riverfront Park is the home field of the Growlers. The Northwoods League is a summer baseball league comprised of teams of the top college players from across North America. The Northwoods League has more teams, plays more games, and draws more fans than any Summer Collegiate Baseball League in North America. Each team is operated similar to a professional minor league team, providing players an opportunity to play under the same conditions using wooden bats, minor league specification baseballs, experiencing overnight road trips, and playing nightly before thousands of fans. Start Date: On or near the start of summer (May 11th) End Date: On or near the end of summer (August 22rd) Academic Qualifications: Declared major or minor in Sport Management or Merchandise (Other majors will be considered including, but not limited to: Marketing and Business) Description of Responsibilities Pre-Season Responsibilities: Coordinate with Merchandise director on orders & Merchandise design Merchandise inventory Merchandise store setup including pre-season cleaning and stocking of items Game Day Responsibilities: Merchandise store setup and operation Cash handling and credit card transactions Employee management and oversight End of home stand inventory reports completed and sent to Merchandise Manager Post Game Responsibilities: General cleaning of merchandise store Merchandise pickup and storage Any other request made by front office personnel Post Season Responsibilities: Collect merchandise and complete inventory of collected items Cleaning & organization of merchandise stand and storage room Desired Skills and Qualifications: Ability to work within a team environment Excellent written and verbal communication skills, including correct grammatical usage Organized, motivated, and able to work independently Team-leadership and adaptability Ambitious and self-initiated Ability to lift 30-50 lbs. Ability to stand for extended periods of time and work in a fast paced environment Previous cash handling experience preferred Other Tasks and activities to include, but are not limited to: Picking up and removing trash Hanging ballpark banners Working concessions outlet as needed Participating in in stadium entertainment Playing Field pick up Office & Clubhouse clean up / organization Fan interaction & engagement Gameday set up Delivery receiving Power washing or other stadium recovery activities Food prep Intern Olympic competitions Working special events Working Battle Creek / Kalamazoo Games Player Food delivery / pickup Merch modeling, sorting, displaying Create / participate in promotional videos Community gorilla marketing campaigns No Compensation. The extent to which the Intern and the Company clearly understand that there is no expectation of compensation. The Intern understands that they are not entitled to wages for their time spent in the internship. The intern agrees that he/she will be compensated in knowledge, education, and experience as consideration for the duties/responsibilities that he/she will undertake during the duration of this agreement. Housing & Living Expenses: Housing is not provided, intern is responsible for coordinating summer arrangements. There are an abundance of housing options in Kalamazoo and Battle Creek during the summer. Company will provide $600 monthly stipend to assist in covering living expenses such as food, gas and housing. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
    $32k-42k yearly est. 60d+ ago
  • Industrial Automation Controls Specialist

    Motus Integrated Technologies-USA 4.3company rating

    Operations specialist job in Battle Creek, MI

    Job Description Industrial Automation Controls Specialist Shift: 3rd Shift Reports to: Maintenance Manager Compensation: Starting at $40/hour, based on experience A night on the floor As production winds up for the night, you're the go-to expert ensuring our lines run smoothly. You'll diagnose and resolve controls issues in real time, tune Allen‑Bradley PLC/HMI programs, and keep robotic cells humming. From scheduled inspections to rapid-response troubleshooting, you make sure downtime is minimal and every system is safe, optimized, and documented. What you'll tackle Work a 5‑day schedule with chances for weekend and off‑shift overtime. Apply deep knowledge of electrical, electronic, and mechanical fundamentals across equipment and controls. Diagnose and correct problems in control systems and related components. Install, wire, configure, and commission control hardware and software. Program, calibrate, and troubleshoot PLCs and HMIs, emphasizing Allen‑Bradley platforms with exposure to Siemens. Verify that all control systems meet safety policies and standards. Perform routine and preventive maintenance; repair faulty equipment promptly. Conduct regular inspections of electrical and controls infrastructure to identify issues early. Respond quickly to malfunctions to limit production interruptions. Partner with the maintenance team and Controls Engineer on upgrades and modifications for seamless integration. Support robotic systems: troubleshoot, adjust programming, and perform routine upkeep with maintenance technicians. Apply a foundational understanding of vision systems to maintain and troubleshoot related components. Document maintenance work, repairs, and equipment history accurately. What you bring High school diploma or equivalent; Associate's in Electrical Engineering or relevant certifications/experience. 2+ years hands‑on controls experience with a strong Allen‑Bradley focus. Familiarity with robotics and their integration in manufacturing. Exposure to vision systems is advantageous. Ability to read and interpret electrical schematics and blueprints. Exceptional troubleshooting and problem‑solving ability. Comfort working both independently and as part of a team. Clear communication and meticulous attention to detail. Overtime beyond 40 hours/week is required and considered essential to the role. Tools and tech you'll touch VFDs (Variable Frequency Drives) PLCs (Allen‑Bradley, Siemens, Fanuc) and HMIs Servo motors and motion components Preferred proficiencies Mechanical troubleshooting Journeyman's License Electrical installation, repair, and troubleshooting Relay testing High‑voltage systems Pneumatics diagnostics Industrial maintenance/repair experience About Motus Motus Integrated Technologies is a rapidly expanding, approximately half‑billion‑dollar global producer of high‑performance headliners, interior trim, and fiber solutions serving the global automotive sector. We're headquartered in Holland, Michigan, and operate state‑of‑the‑art manufacturing sites across North America (U.S. and Mexico), with more than 20 entities worldwide. Motus is part of Atlas Holdings' portfolio, an industrial holding company based in Greenwich, CT. We offer a competitive total rewards package, including medical, dental, vision, prescription drug coverage, life and disability insurance, a 401(k) with company match, paid holidays, and eligibility for tuition reimbursement, among other benefits. Our commitment Motus: United by Diversity; Motus is an Equal Opportunity Employer At Motus, we are proud of our diversity. Our family is comprised of people from a variety of different backgrounds, races, creeds, and colors who have come together to try to `make the world a better place. We have seen what equality can do within our company. We believe everyone deserves the same opportunities to grow, thrive, and passionately live their lives. Recruiter policy We do not accept unsolicited resumes from third‑party recruiters. Any agency or individual submitting an unsolicited candidate acknowledges Motus may hire that applicant without any obligation to pay a fee.
    $40 hourly 7d ago
  • Reconciliation Senior Specialist

    Cardinal Health 4.4company rating

    Operations specialist job in Lansing, MI

    **_What Product or Services Marketing contributes to Cardinal Health_** Marketing is responsible for assessing customer needs, market conditions and competition to inform business strategy. Marketing implements the strategy through developing, commercializing and monitoring the appropriate products and services. Product or Services Marketing is responsible for defining the product/service and market strategy and life cycle management including customer need identification, market research, product or service offering, pricing, positioning, promotion, branding and distribution to drive customer loyalty, sales growth and improved profitability. **_Job Summary_** The Sr Specialist, Product and Solutions Marketing plans and coordinates the logistics of conferences, congresses, and events to increase product and brand awareness. This job prepares new product information, plans events (e.g., identifying/negotiating price for event space, determining event agendas, coordinating event marketing, etc.), sets up exhibition space and displays promotional materials. This job also manages program budgets and measures lead generation resulting from events. **_Responsibilities_** + Develop subject matter expertise in retail pharmacy reimbursement processes specifically receivables. + Lead customer implementations, maintenance, training, and collections efforts in assigned region. + Own managing the sales pipeline for Reconciliation from lead generation, qualification, to close.. + Report out regionally t sales leadership scorecards tied to close rates, opportunities, and results to goal. + Proactively engage customers and field resources when necessary + Lead contact for escalated customer calls and requests (tier 3) regardless of assigned region. + Analyze customers in assigned region and ensure complete remittance data automation where possible. + Oversee the ongoing training needs of the customer, the ISF, and the Managed Care Support Team including conducting regular webinar trainings. + Analyze Central Pay payment data and provide succinct recap showing trends and abnormalities, including identifying potential credit risks requiring immediate attention. + Communicate updates within region to key internal stakeholders within sales, operations, and marketing. **_Qualifications_** + 2-4 years of experience preferred + BA, BS or equivalent experience in related field preferred **_What is expected of you and others at this level_** + Applies working knowledge in the application of concepts, principles and technical capabilities to perform varied tasks + Works on projects of moderate scope and complexity + Identifies possible solutions to a variety of technical problems and takes action to resolve + Applies judgment within defined parameters + Receives general guidance and may receive more detailed instruction on new projects + Work reviewed for sound reasoning and accuracy **Anticipated salary range:** $68,400-$88,020 **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 1/20/2026 *if interested in opportunity, please submit application as soon as possible. The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
    $68.4k-88k yearly 31d ago
  • Operational Excellence and Training Intern

    Zoetis 4.9company rating

    Operations specialist job in Kalamazoo, MI

    States considered: Michigan Role Description: The Operational Excellence and Training Internship offers students the opportunity to develop comprehensive insights and practical skills in continuous improvement and training initiatives. The student will obtain knowledge and hands-on experience through various projects related to different aspects of process improvements, Lean Six Sigma, Training and Development and Data Analysis. Students will work closely with mentors to successfully complete designated projects, fostering valuable connections and collaboration with professionals across multiple departments within Zoetis. Operational Excellence and Training Intern Location: KALALAMAZOO, MICHIGAN Internship Summary: Kalamazoo Global Manufacturing and Supply (GMS) offers a full-time 13 week internship as part of the OpEx and Training Team. The student will work on improvement projects across the site, collaborating with stakeholders in different departments to accomplish their goals. Internship Job Duties: The student's scope of work may include the following: Process Improvement Initiatives: Work alongside cross-functional teams to assess existing processes Employ process mapping and value stream analysis to identify inefficiencies Conduct root cause analyses and assist in developing improvement strategies Lean Six Sigma Application: Participate in Kaizen events and continuous improvement initiatives Apply Six Sigma DMAIC methodologies to formulate solutions Training & Instructional Design: Assist in developing training materials and resources Collaborate with Subject Matter Experts to develop training materials Statistical/Data Analysis Utilize statistical tools to analyze process data and draw meaningful conclusions Internship Qualifications: Bachelor's Degree TECHNICAL SKILLS REQUIREMENTS: Strong interpersonal, teamwork, and problem-solving skills. Motivated, self-starter with excellent verbal and written communication skills. Demonstrated record of achievement of objectives and proven demonstration and commitment to the Zoetis Core Beliefs. Excellent computer skills including Microsoft Office, Outlook, and ability to learn Zoetis systems. The following hourly pay rates reflect the anticipated base pay for this position: If the selected candidate is a student pursuing an Associate-level degree: $16.00 per hour If the selected candidate is a student pursuing an Undergraduate-level degree: $22.00 per hour If the selected candidate is a student pursing a Graduate-level degree: $32.50 per hour If the selected candidate is a student pursuing a Doctorate-level degree: $36.00 per hour The following hourly pay rates reflect the anticipated base pay for this position if a selected candidate were to be located in California, Connecticut, District of Columbia, Illinois (Chicago area), Massachusetts, New Jersey, New York, Washington (Seattle area): Student pursuing an Associate-level degree: $17.00 per hour Student pursuing an Undergraduate-level degree: $24.20 per hour Student pursing a Graduate-level degree: $36.40 per hour Student pursuing a Doctorate-level degree: $40.30 per hour Full time Intern (Trainee) Colleague Any unsolicited resumes sent to Zoetis from a third party, such as an Agency recruiter, including unsolicited resumes sent to a Zoetis mailing address, fax machine or email address, directly to Zoetis employees, or to Zoetis resume database will be considered Zoetis property. Zoetis will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Zoetis will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees. This includes any Agency that is an approved/engaged vendor but does not have the appropriate approvals to be engaged on a search. Zoetis is committed to equal opportunity in the terms and conditions of employment for all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status or any other protected classification. Disabled individuals are given an equal opportunity to use our online application system. We offer reasonable accommodations as an alternative if requested by an individual with a disability. Please contact Zoetis Colleague Services at ********************************** to request an accommodation. Zoetis also complies with all applicable national, state and local laws governing nondiscrimination in employment as well as employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must possess or obtain authorization to work in the US for Zoetis. Zoetis retains sole and exclusive discretion to pursue sponsorship for the acquisition or maintenance of nonimmigrant status and employment eligibility, considering factors such as availability of qualified US workers. Individuals requiring sponsorship must disclose this fact. Please note that Zoetis seeks information related to job applications from candidates for jobs in the U.S. solely via the following: (1) our company website at ********************** site, or (2) via email to/from addresses using only the Zoetis domain of “@zoetis.com”. In addition, Zoetis does not use Google Hangout for any recruitment related activities. Any solicitation or request for information related to job applications with Zoetis via any other means and/or utilizing email addresses with any other domain should be disregarded. In addition, Zoetis will never ask candidates to make any type of personal financial investment related to gaining employment with Zoetis.
    $16-40.3 hourly Auto-Apply 3d ago
  • Print Support Specialist MS Ops

    Commserve Technologies

    Operations specialist job in Kalamazoo, MI

    Dress Code: Business Casual Driving: Driving is required for offsite locations to support using workers personal car. Mileage reimbursement is provided. Responsible for the daily on-site support of printer devices. Responds to customer requests for technical support and training with the focus being on customer service. Documents all service calls and requests into system. Works to ensure that the service level agreements between the customer and client. In addition, responsibilities include management of an on-site parts/consumables inventory. A technical candidate would be successful in this role. There is extensive lifting and walking. No more than 50 lbs.. If more than 50 lbs. assistance will be provided. Shift Timings: 8:00 AM to 05:00 PM. Duration - 4 months - Onsite Responsibilities POSITION PROFILE Responsible for the daily support of site-specific network and workstation printers. Responds to customer requests for technical support and training with the focus being on customer service. Documents all service calls and requests using TRAC Solution and escalates serious problems to a Customer Service Technician and, as necessary, to the Integrated Account Manager. Works to ensure that the service level agreements between the customer and RICOH are achieved. In addition, responsibilities may include the procurement of printer hardware and the management of an on-site parts/consumables inventory. JOB DUTIES AND RESPONSIBILITIES Daily support of network and workstation printers Responds to customer support requests and ensures that they are resolved quickly, accurately, and professionally. Escalates problems to a technician as necessary - Keeps the customer up to date on the progress of problem resolution Provides end users with detailed remote access knowledge and documents complete trouble shooting information Provides regular account updates, to include information on fleet status and performance, to the Printer Fleet Manager or Integrated Account Manager Responsible for on-site hardware & consumables inventory Responsible for printer procurement as required by the customer Responsible for printer hot swap inventory Documents and reports all fleet meter reads Maintains printer fleet tools/databases Requirements High School Diploma (or equivalent) with additional education preferred - IT Help Desk Support experience (application & hardware support) Technical Training & Certifications: HP Certifications KNOWLEDGE, SKILLS AND ABILITIES Excellent customer service skills good project management skills and ability to prioritize tasks Strong technical knowledge of network and site-specific printers, and company products WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS Typically works in an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level Requires internal contact within department and with other corporate personnel, and external contact with customers, agencies, vendors, etc.- - Work assignments are diversified. Examples of past precedent are used to resolve work problems. New alternatives may be developed to resolve problems- Modest physical effort is required. Work does require walking, standing, bending, reaching, lifting or carrying objects that typically weigh less than 20 lbs. (e.g., papers, books, files and small parts, etc.) Requires moderate dexterity - regular application of basic skills (calculator, keyboard, hand tools, and eye/hand coordination
    $35k-59k yearly est. Auto-Apply 5d ago
  • IBM Jazz/CLM Process Specialist

    Us It Solutions 3.9company rating

    Operations specialist job in Lansing, MI

    We are from US IT Solutions, an ISO Certified, E-Verify, WMBE Certified organization established in 2005 in CA. O ur company is serving various State, Local and County Departments for over 10 years. USITSOL has been helping clients innovate across all phases of the application lifecycle for over a decade. Some of our prestigious clients are State of CA, State of OR, State of FL, State of NC, State of GA, State of CO, State of VA, State of AR, State of MI, State of OH, State of IL, State of MO, State of MS, California State University, Sacramento Area Sanitation Department, SMUD, Sound Transit, LA Superior Courts, District of Columbia, UMAS, University of Central Florida and Hennepin County and many more. Job Description Short Description:- We are Seeking an IT Specialist with a unique skill set required for Rational Team Concert (RTC). This position is like to be a contract for an IBM Jazz CLM Process Specialist. Qualifications Complete Description: This position functions as an expert in mentoring teams to comply with policies and procedures from a process perspective supporting multiple business areas across the whole Department. This position will work with the tool administration team and other team to configure the tool to follow industry best practices and standards . Additional Information All your information will be kept confidential according to EEO guidelines.
    $36k-54k yearly est. 7m ago
  • Operational Support Specialist

    Brightspring Health Services

    Operations specialist job in Lansing, MI

    Our Company ResCare Community Living Join a team of passionate and caring people who make a difference in people's lives. The Operational Support Specialist is aligned regionally to assist in ensuring the Company's mission and initiatives are reaching our operations and driving quality results. You will be serving individuals with intellectual and developmental disabilities, those experiencing mental health crisis and the elderly in group or independent settings. Responsibilities • Provide operational support to critical areas, in alignment with Regional team, to ensure long-term fixes are implemented via onsite/hands-on support, remote oversight, and coaching/training with staff • Provide operational and location staff education on quality deliverables • Track survey results and assist with survey preparation • Review and monitor quarterly safety committee workbooks • Monitor infection control issues (masks, PPE, cleaning schedules, etc.) • Audit operational documentation and incident reports • Provide quality checks of homes; verifying staffing ratios are correct based on consumer needs, ensuring supply quantities, furniture items, and cleanliness, and providing onsite reviews with the intent of correcting issues immediately • Assist, monitor, and coach locations to ensure that Plans of Correction are being carried out and any punitive action within the agency, related to survey quality, is addressed • Monitor Rest Assured cameras on a rotating schedule by operation after hours (evenings, midnight, and weekends) • Provide active treatment monitoring • Provide remote and onsite training with Executive Directors and Program Managers to focus on critical quality initiatives while understanding the regulations and internal policies • Train and coach various operational positions based on each team member's skillset • Manage the overall teams network site to ensure accurate data and materials are available • Manage the policy and procedure manual in conjunction with Regional Directors • Other duties as assigned Qualifications • Associate or Bachelor's degree in Human Services is preferred; experience in the Human Services field can substituted for education on a year for year basis • High School Diploma or GED required • Valid driver's license • Ability to work in group home or independent living home-like settings • Ability to communicate (verbally and written) with all levels of personnel, internal and external to the company • Ability to handle physical aspects of job, including bending, stooping, lifting, pushing, pulling, reaching, and walking for periods of time • Must maintain state regulatory certifications, as required by state/program requirements • Extensive Travel required • Non-traditional work schedule expected About our Line of Business ResCare Community Living, an affiliate of BrightSpring Health Services, has five decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental, or cognitive disability. We provide a comprehensive range of high-quality services, including: community living, adult host homes for adults regardless of disability, behavioral/mental health support, in-home pharmacy solutions, telecare and remote support, supported employment and training programs, and day programs. For more information, please visit ******************************* Follow us on Facebook and LinkedIn.
    $36k-61k yearly est. Auto-Apply 60d+ ago
  • Lien Release and Servicing Operations Specialist

    First National Bank of America 4.0company rating

    Operations specialist job in Lansing, MI

    First National Bank of America's Loan Servicing Team is looking for a proactive, detailed and organized Lien Release and Servicing Operations Analyst to join the Servicing Operations team. This role will accurately release liens on paid off loans, and service the unique portions of First National's loan portfolio which make us a specialized lender. The ideal candidate for this role will be self-motivated, have a natural curiosity, which drives them to research unique and challenging situations; a sharp eye for detail, strong problem-solving abilities, a capability to multi-task and prioritize; and strong written and oral communication skills. The candidate will have the ability to communicate and educate various levels of staff within multiple levels across the company. Responsibilities: Research, verify chain of title, and draft real estate loan release documents to ensure compliance standards are met and collateral is accurately released Preparation of Warranty and Quit Claim deeds and required state forms for recording Timely correction of errors and rejected documents received from recording authorities Release of mobile home titles Release of abstracts Renew or release UCC filings as appropriate Preparation of final release documents to be mailed to customers including escrow refunds, final invoice and escrow analysis Daily completion of worklist items Track releases to ensure documents are recorded and returned Qualifications: Excellent critical thinking skills, attention to detail, and follow-through Knowledge of real estate liens, titles and related requirements preferred Proficient use of advanced Microsoft Excel, Word and Outlook functions Understanding and use of CSC Technologies, preferred, but not required Ability to prioritize tasks and meet deadlines Experience in real estate mortgage and contract documentation preferred Comfortable working in a demanding, fast-paced environment Drive, humility and an established ability to work independently in a team environment Employee benefits Medical - Multiple plans to choose from including HSA and traditional. Premiums as low as $0.00 Dental - Premiums as low as $0.00 Vision - Low premium Plan Discounted childcare Pet Insurance Paid Time Off (PTO) 401k with employer match At First National Bank of America , we are looking for exceptional individuals with a "servant's heart" or a natural humility that recognizes the importance of prioritizing others' needs. We celebrate and acknowledge efforts that exceed expectations, whether it's delivering added value to customers or supporting colleagues. Just as interest compounds over time, the little things we do can make a substantial difference. First National Bank of America recognizes that the quality of our people is the foundation for our success. Attracting exceptional individuals who value a challenging work environment that rewards the contributions of its people is the cornerstone of our hiring philosophy. Note: These statements are intended to describe the general nature and level of work involved for this job. It is not an exhaustive list of all responsibilities, duties, and skills required for this job. First National Bank of America uses E-Verify to confirm employment eligibility as per E-Verify guidelines. First National Bank of America is an Equal Opportunity Employer. #LI-Onsite
    $45k-56k yearly est. Auto-Apply 60d+ ago
  • Laboratory Operations Coordinator

    Insight Hospital & Medical Center

    Operations specialist job in Coldwater, MI

    The Operations Coordinator serves as a bench-level leader supporting the day-to-day operations of the Clinical Laboratory. This role focuses on coordinating proficiency testing, managing competency documentation, assisting with scheduling and supply orders, and providing operational support to Leads and management. This position will also assist on the bench as needed to support workflow and coverage. Key Responsibilities CAP Proficiency Testing Distribute proficiency testing (PT) samples to the appropriate areas. Enter complete PT data into CAP. Work with area Leads for transcription review before submission. Submit PT data once review is complete. Review CAP evaluations when returned: * Upload acceptable evaluations to the V-drive and MediaLab for signatures (pathologist, manager, lead, etc.). * Forward unacceptable evaluations to the appropriate Lead for corrective action; review and upload finalized documentation once complete. MediaLab / Competency Management Manage Compass Assessments for employee competencies. Review competency checklists and reset unsuccessful exams as needed (after review). Verify competency completion and enter verification of blind sample results. Scheduling Assist with tech and phlebotomy schedule creation and adjustments as needed. Ordering / Inventory Enter orders based on lists provided by area Leads. Monitor order status and follow up on critical or delayed items. Assist with inventory checks and help develop a more streamlined ordering process. Additional Support Assist Leads with operational and administrative tasks as needed. Support implementation and training for the new Laboratory Information System (LIS). Provide bench assistance when needed to maintain smooth workflow and adequate staffing coverage. Qualifications Previous clinical laboratory experience required. Strong attention to detail, organization, and communication skills. Familiarity with CAP requirements and MediaLab preferred. Ability to work collaboratively and adapt to changing needs within the department.
    $32k-46k yearly est. 46d ago
  • Deposit Operations Clerk

    Sturgis Bank & Trust 4.0company rating

    Operations specialist job in Sturgis, MI

    Performs a variety of clerical duties in the operations area. May work on check processing, adjustments, return items, exception processing, statement rendering, bookkeeping, reconciling, etc. May perform only one or a combination of these or other related operations duties. Handles complex problems and has the ability to effectively communicate problem resolution with internal staff and customers. Capable of working independently and having good decision-making ability. Essential Duties and Responsibilities Reconcile non-post of checking, savings, general ledger, and certificates of deposits to proper accounts and transaction codes. Monitors documentation and or activity on dormant and inactive accounts and apply Bank policy. Process Construction payouts. Process garnishments and levies. Process Exceptions and Stop Payments daily. Process Debit Card Application and Charge Back disputes. Responsible for ATM resolution from customer and/or Bank personnel inquires. Check and send and verify ACH and exceptions, and E-Corp. Process unauthorized ACH transactions. Process NSF account closures. Responsible for the set-up and maintenance of Internet Banking enrollments for new and existing customers. Process Domestic and International wire transfers. Reconcile redeemed Savings Bonds to general ledger. Process and mail statements and notices to customers daily. Monitor Reg. D violations and report any violations to the Compliance Officer. Process Deposited Item Returns. Assist customers and Bank personnel with general questions, problems or concerns in a professional and courteous manner. Qualifications Excellent organizational and analytical skills. Must be knowledgeable or able to learn company products, services, and related information to perform each essential duty satisfactorily. Should have the knowledge and ability to use office equipment such as; telephone, computer, calculator, fax, typewriter, and reference materials as well as various software packages. Must have the ability to remain calm and professional during peak periods of activity and manage multiple tasks simultaneously. Requires ability to prioritize and organize work, apply common sense, and proofread and edit documents for accuracy. Must have the knowledge and ability to communicate effectively with office staff, existing and potential customers, and insurance agency personnel. Must have the ability to understand and work from oral and written instructions. Excellent internal and external customer service and problem resolution ability. Education and/or Experience High school diploma or equivalent. Language Skills Knowledge and ability to communicate effectively with bank personnel and customers. Must have the ability to understand and work from oral and written instructions. Mathematical Skills Must have the ability to perform basic math skills and to calculate simple to complex factors as required. Reasoning Ability Must have ability to remain calm and professional during peak periods of activity and manage multiple tasks simultaneously. This job requires employee to prioritize/organize work, and apply common sense, as well as proofread and edit documents for accuracy. Employee must have the knowledge and ability to troubleshoot and develop solutions to customer problems in a timely manner. Computer Skills Should have knowledge and ability to use office equipment such as the telephone, computer, calculator, fax, typewriter, and reference materials, as well as various software packages. Certificates, Licenses, Registrations Not applicable. Other Skills and Abilities Must have the ability to learn the company's quality objectives and apply those objectives in the performance of all job duties. Must have the ability to manage and maintain confidential information. Must be able to be an effective team member: communicate and cooperate with other Banking Center Offices and bank personnel. Must be able to work without supervision complete related tasks correctly in a timely and satisfactory manner. Must provide excellent customer service at all times. Other Qualifications Employee must have the ability to assist in other job-related areas as required and the ability to work daily and overtime as needed.
    $25k-32k yearly est. Auto-Apply 25d ago
  • Store Operations Specialist

    at Home Group

    Operations specialist job in Kalamazoo, MI

    $13.25-17.23/hour The Store Operations Specialist (SOS) leads and trains teams in performing all freight functions, including: unloading, processing, stocking, and resets. he Store Operations Associate is responsible for unloading, processing, and stocking freight safely and efficiently to maximize product availability for the customer. Key Roles and Responsibilities Provides customers a positive shopping experience Performs cashier duties accurately while processing all transactions per policy. Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in receiving. Leads team in performing all freight functions including stocking and resets. Ensures Specialists are focused first in their specialized areas. Unload, process, and stock freight to correct location, following merchandising guidelines. Timely and thorough incident reporting compliance. Performs store recovery tasks and housekeeping (inside and out) as required during stocking efforts. Performs and trains team on store freight processing and merchandising responsibilities Operates all equipment in a safe manner per directed procedures. Ensures a safe working and shopping environment while minimizing shrink and damages. Executes company directives, policies and procedures timely, accurately, and thoroughly. Qualifications and Competencies At least 18 years old High School Diploma/Equivalent Ability to work a flexible schedule including nights, weekends, and some holiday Ability to lift a minimum of 50 lbs., team lift 100 lbs. Contributes to a customer focused environment while demonstrating excellent service. Communicates clearly with customers, team and leadership. Reliable and trustworthy Ability to work effectively independently and within a team to perform all tasks as assigned. Maintains a positive attitude; works with a sense of urgency; demonstrates timely and thoroughly execution. Flexible with an ability to handle multiple tasks where priorities shift with the demands of the business.
    $13.3-17.2 hourly Auto-Apply 60d+ ago

Learn more about operations specialist jobs

How much does an operations specialist earn in Battle Creek, MI?

The average operations specialist in Battle Creek, MI earns between $33,000 and $84,000 annually. This compares to the national average operations specialist range of $35,000 to $85,000.

Average operations specialist salary in Battle Creek, MI

$53,000

What are the biggest employers of Operations Specialists in Battle Creek, MI?

The biggest employers of Operations Specialists in Battle Creek, MI are:
  1. Adapthealth LLC
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