Operations specialist jobs in Mount Clemens, MI

Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver-The World's Most Experienced Driver™-to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo's fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases. The Waymo Driver has provided over ten million rider-only trips, enabled by its experience autonomously driving over 100 million miles on public roads and tens of billions in simulation across 15+ U.S. states. The Software Quality Operations (SWQOPS) team is at the heart of ensuring the safety, reliability, and quality of the Waymo Driver. Our mission is to build an adaptable and scalable operation, increasingly powered by AI, to deliver the crucial insights necessary to confidently deploy and grow Waymo's autonomous vehicle service. Waymo is experiencing unprecedented growth, rapidly expanding into new cities and launching new vehicle platforms. SWQOps, particularly our Technical Specialists, are critical to this expansion, enabling us to scale safely and efficiently. Why this team is Essential to Waymo's Success: In this role you will: Partner with Engineering to design, test, and deploy cutting-edge Machine Learning (ML) and Generative AI (Gen-AI) models and tools to drive step-change improvements in issue discovery & detection, triage efficiency, and quality assurance. Leverage AI-powered insights and traditional triage signals to proactively identify emerging on-road issue trends, new risk scenarios, and edge cases. Develop and refine data-driven strategies for issue discovery and monitoring, enhanced by ML model outputs Serve as the key link between AI/ML development and operational execution. Define and document new policies, guidelines, and Standard Operating Procedures (SOPs) that integrate AI tools and insights into daily vendor workflows. Design and implement robust quality control processes for both human and AI-generated outputs. Perform meta-quality checks, validate the integrity of vendor work, and provide feedback to improve both human and model performance. Act as the subject matter expert for our Software Quality Operations, working closely with stakeholders, program leads, and vendor teams to ensure seamless adoption and maximum impact of AI/ML advancements in our quality processes. Be the trusted source for creating and updating technical policies, guidelines, and standard operating procedures for new scopes, platforms, and driving signals Provide technical leadership and consultation to stakeholders to enhance our workflows and quality. You'll be at the forefront of identifying and escalating issues with our tools, providing technical requirements to engineering, and driving user testing to support the development and deployment of new tooling features. A proven ability to work in a fast-paced, high-stress environment while maintaining good judgment. Excellent communication and interpersonal skills to effectively collaborate with a wide range of individuals in a diverse and dynamic work environment. You have: BS/BA degree or 4 years of relevant work experience in AV Software Quality Operations Increased competency in supporting all phases of the machine learning development lifecycle, from data preparation and training to validation, deployment, and continuous monitoring. Experience with ML testing and validation, including dataset quality assurance, bias detection, edge-case scenario testing, and performance evaluation using statistical metrics. Ability to quickly learn and implement new concepts and utilize proprietary tools. Strong understanding of driving rules and regulations. Must have the ability to work a flexible schedule, including some weekends and holidays, as needed. We prefer: Demonstrated strong execution with ability to drive outcomes. Experience working with offshore teams / multiple local operations hubs. Basic SQL querying. Competency in LLM / transformer models, and / or ML for robotics domain experience. A greater focus on using your subject matter expertise for results analysis and direct customer consultation in the development of new and improved. solutions. Self-motivated with basic skills in task planning and time management. The expected base salary range for this full-time position across US locations is listed below. Actual starting pay will be based on job-related factors, including exact work location, experience, relevant training and education, and skill level. Your recruiter can share more about the specific salary range for the role location or, if the role can be performed remote, the specific salary range for your preferred location, during the hiring process. Waymo employees are also eligible to participate in Waymo's discretionary annual bonus program, equity incentive plan, and generous Company benefits program, subject to eligibility requirements. Salary Range$48.56-$61.06 USD

Within the framework of the guidelines set by Team Leads, Heads of Tech Training or Region and Country Training Managers, the incumbent Guarantees, within their scope of responsibility, the effective and timely implementation of the learning initiatives designed by the LBP Supports need analysis and collection of individual requests (e.g. related to PDI) Organizes and coordinates training delivery (eLearning, virtual classes, ILT, etc.), by meeting the global standards/ guidelines in terms of processes, technologies and tools to be used (learning ecosystem, authoring tools, planning tools, e signature, etc.) Guarantees that all training data are constantly updated into the common system Collects and provide data related to the agreed learning KPI satisfaction, hours delivered Guarantees compliance of delivered training with local and global rules (e.g., EHS, Funding, synergies, learning) Job accountabilities: To collect needs in his her scope of responsibility and share them with the LBPs To organize the training defined by the LBPs of reference (from convocations to the evaluation of effectiveness ) in his her own scope of responsibility To organize training (e.g. mandatory , technical certifications , technological updates in the plants ), using the tools (e.g. Stellantis Learning Hub) provided , in coordination with the LBP of reference To provide timely data/reporting required for preparation of funded plans (where applicable) and social commitments including Unions, Sustainability Report...) monitoring and any audits/ certifications To report to the appropriate LBP any critical issues, problems or proposals to be submitted to the learning communities. Ability to handle multiple assignments simultaneously and successfully

Estes Final Mile, a wholly owned subsidiary of Estes Express Lines, was launched in 2016 to address the growing demand for final mile delivery of consumer and retail goods to residences and businesses across the US. At Estes Final Mile, our focus is on providing a world class customer delivery experience through the use of our technology enabled delivery network, resulting in industry leading service unmatched in the Industry. We are proud to offer highly competitive pay and a comprehensive benefits package, including: Paid vacation, sick time, and holidays 401(k) plan with company match Medical, dental, and vision insurance Short- and long-term disability plans Life and accidental death & dismemberment insurance Job referral bonus program Responsibilities The Specialist, Logistics Operations is responsible for maintaining expected service level of all EFM shipments, updating shipments with the most accurate and timely status, and ensuring quality of service provided to EFM customers. To perform this job successfully, an individual must satisfactorily perform each essential duty. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential duties. Track, trace, and monitor Estes Final Mile shipments and update the status with complete notes. Perform clerical processes related to the Estes Final Mile business. Process routine customer information in support of transportation, billing, and/or collection efforts. Monitor the web, fax, and voice mail for service provider updates. Maintain data for specific customers, markets, products, and/or processes as required. Assist and support Customer Service, Supervisors, and Managers with various business needs. Communicate to Supervisor any issues or problems that may put a shipment in jeopardy of failure. Complete outbound calls to consignees requesting a delivery follow up. Appropriately identify and resolve consignee issues. Confirm charges from service providers as needed. Maintain familiarity with conditions that need special and accessorial charges and ensure that all costs and charges are complete and accurate. Work to find new ways to enhance or drive efficiencies in the customer and end user experience through continuing process improvements. Manage and maintain Terminal and Agent relationships. Perform miscellaneous job functions to assist with operations, sales efforts, contracts, and billing. Support and promote company core values. Regular attendance is required. Qualifications The qualifications listed below are representative of the minimum knowledge, skill, and/or ability required. SKILLS AND ABILITIES Ability to plan, organize, and manage multiple projects and set priorities. Ability to develop and use collaborative relationships to accomplish work goals; develop individual relationships by listening, sharing ideas, and appreciating others' efforts. Ability to maintain stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and the organization. Must be comfortable in a fast-paced, startup environment. Use appropriate methods and a flexible interpersonal style to help build a cohesive team and facilitate the completion of team goals. Read, analyze, and interpret highly complex regulations and procedures, and respond to common inquiries or complaints. Ability to effectively present information and respond to questions from groups of customers and employees. Ability to read and interpret general business documents. Ability to write routine reports and general business correspondence. Ability to work with peers and communicate basic concepts. Must be comfortable on outbound phone calls. Ability to solve practical problems through standardized solutions that require limited judgment. Ability to follow prescribed and detailed procedures to solve routine problems. Intermediate proficiency in Microsoft Office, internet, web-based, and job specific software applications. Must be able to work flexible shifts. Must be eligible to work in the United States. At this time, EFW will not sponsor a new applicant for employment authorization for this position. EFW prides itself on the quality of its employees and as such, candidates who receive a job offer will be required to successfully pass a drug screen and a background check. EFW offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, ethnicity, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status. SUPERVISION Position functions with supervision and has no direct reports. EDUCATION/EXPERIENCE Minimum of a High School Diploma (or equivalent) and 0-2 years of experience. 1-3 years of experience in the Transportation/Freight Forwarding or Customer Service industries desired. However, a combination of experience and/or education will be taken into consideration. LICENSES/CERTIFICATIONS None required. TRAVEL None required. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties. Typically sitting at a desk or table. Intermittently sitting, standing, walking or stooping. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform essential duties. Normal office situation. EFM is an Equal Opportunity Employer, Minorities/Female/Disabled/Veteran.

Full Time | Onsite | Monday - Friday 10:30 am to 7:30 pm Team member will primarily be responsible for tasks associated with supporting all processes of the Deposit Operations Department. This includes, but is not limited to, exception item (non-post, NSF/OD) review/resolution including research and returns, stop payment review, Reg CC hold review, item processing, foreign check item processing, statement processing, submit, track and correct disputed transactions (ACH, card, check, deposit) for deposit accounts, ATM/Debit/Credit card operations, lock box deposit processing, wire operations. Essential Functions: * NSF/OD Item processing with departments, lenders and front-line team members * Resolution of exceptions account items (NSF, Non-post, Stops Pays, etc.) * Ensure correct documentation received for Stop Payments & Reg CC Holds entered on the system and confirm data entered to be accurate * Process daily incoming and outgoing returns (ACH, Checks) * Generate daily notices to be mailed to customers and departments * Review/Mail customer corrections * Review/Respond to ACH pre-notes and Notifications of Change (NOC) * Initiate NOCs if necessary * Review/Process/Balance branch items, incoming and outgoing cash letters, and outgoing foreign check items * Render and/or print deposit account statements * Research and respond to deposit account inquiries/disputes * Process account transaction disputes to achieve compliance with Regulation E standards * Respond to ATM/Debit card requests/inquiries from internal and external clients including opening, modifying and/or closing * Process & balance credit card payments * Lock Box deposit processing * Complete incoming and outgoing (foreign and domestic) wire transactions according to bank policy and procedures * Respond to emails and phone calls to department * Assist department leaders with audits and reports * Ensure internal controls are maintained and bank policies supported * Perform other duties as assigned Requirements * High School diploma or equivalent, some college or BA/BS preferred; history of relevant continued education is highly preferred * 3 - 5 years of experience in a financial or banking environment preferred * Excellent work ethic, high levels of integrity, ability to prioritize and results focused. * Knowledge and experience with bank core system processing software and proficiency with Windows based applications and operations related software. * Knowledge of check processing, ACH, wire transfers and card services preferred. * Demonstrated success in a similar role within a bank operations or retail team; account reconciliation and deposit operations experience preferred. * Work independently in a fast-paced environment * Dedicated to the delivery of excellent client service to interact effectively with clients and team members at any level in the organization * Attention to detail to ensure accuracy * Excellent verbal and written communication skills * Knowledge of Federal and State regulations pertaining to bank operation functions. Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

Title: Operation SpecialistDepartment: PBS - Product, Brand & StrategyReports to: VP, Women's MerchandisingLocation: Dearborn, MIJob Classification: HybridFLSA Status: ExemptJob Band: Professional The Operations Specialist primary responsibilities is to provide administrative support and project assistance to the VPs of Merchandising and Business Planning. It requires a proactive approach to supporting the development and execution of schedule management, in a dynamic environment with deadline driven timelines. This role will provide the Merchandising, Product Operations & Planning department with efficient and smooth day-to-day operations, allowing leaders to focus on more advanced responsibilities. Inspired by Hard Work At Carhartt, the values of hard work-dependability, honesty, and trust-are rooted in the legacy of our founder, Hamilton Carhartt. His commitment to serving hardworking people continues to inspire everything we do. Guided by his legacy and our mission-We serve and protect all hardworking people by building durable products-we remain dedicated to upholding these principles in every decision we make and every product we create. Associate Responsibilities Manage the dynamic schedule VPs of Merchandising & Business Planning through prioritization and time management. Develop and schedule individual 1x1 meetings, team meetings and events, develop meeting agendas, determine and coordinate location for team meetings, and execute email communications to ensure timely distribution of key topics critical to the department's success. Execute additional administrative duties in a confidential and timely manner, including but not limited to, travel planning and booking, expense submission, interview candidate coordination and new hire onboarding. Support the Merchandising, Product Operations & Business Planning leadership teams with the execution of onsite GTM moments and logistics - timing, location, meeting scheduling, space reservation and food catering coordination. Plan, coordinate, and oversee event planning for all department and external customer meetings. Exercise a high level of tact and discretion due to frequency of corporate-wide internal and external contacts, some degree of exposure to confidential data and conversations with external individuals. Use knowledge and experience of the department processes to ensure that the brand voice is consistent and accurate; acts as a resource to other members of the department. Support other projects and assignments as assigned by the VP of Merchandising and Business Planning as needed Required Education Bachelor's Degree in a related field; or equivalent years of experience in lieu of degree. Focus on business, marketing, and/or communications is preferred. Required Skills & Experience Minimum of 4 years of experience in marketing, customer service or support; a minimum of one year of experience developing and executing project plans and supporting multiple projects simultaneously. Advanced computer skills, specifically in MS Word, Excel, PPT, and Outlook. Comfortable using Mac and PC Ability to learn quickly and work in a team environment. Previous experience and competence in developing and executing project plans and supporting multiple projects at one time Excellent written and oral communication skills with the proven ability to communicate with all levels including management and retail partners Outstanding organizational skills with demonstrated ability to prioritize workload and attention to detail Physical Requirements and Working Conditions Office Equipment used, such as computer, copier, projector, phone, etc. Light lifting may be required. 30 LB Willing to work some weekends if necessary. Light travel required (up to 15%) This position has a Hybrid location: Associate will work on-site regularly as needed for work activities. Carhartt is a tobacco free workplace.#LI-Hybrid

Job Description WHAT YOU'LL DO The Operational Excellence Specialist supports the management of the company's business excellence program, tools and culture and is responsible for analyzing, designing, and implementing manufacturing and business processes that improve efficiency. Duties and Responsibilities Works with the business excellence and other teams to improve systems Capture real-time measurement data for MRO, capital and cost saving initiatives Provide appropriate reporting analytics on continuous improvement initiatives and metrics Partner with all divisions to drive Operational Excellence methodology and analytics to ensure sustainable manufacturing and business process improvements are met Leverage/benchmark best practices and drive implementation across the organization Drive measureable improvements by identifying opportunities to remove waste Function as a resource for continuous improvement methodologies across all divisions Guide and challenge cross-functional teams in developement and execution of continuous improvement activities to reduce cycle time, inventory, and waste while improving process performance, quality, cost, and standardizing the process Assist with the development of tools, methods and processes that will result in significant process improvement for Operations, Production, Quality, Maintenance Reliability and Management Ability to challenge the status quo and comfortable with managing ambiguity Works with the business excellence and other teams to improve systems Recognized as SME (Subject Matter Expert) in Lean Manufacturing Assist with the integration of the company Lean Performance System Support manufacturing continuous improvement initiatives that drive plant and company performance improvements Work with leaders in annual business plan strategic development planning process and prioritize improvement opportunities based on tactical planning objectives WHAT YOU'LL NEED TO SUCCEED Financial acumen and demonstrated ability to build trust and facilitate consensus among cross functional teams Strong influencing/persuasive skills with a demonstrated ability to influence Exceptional change management skills, specifically the ability to influence and promote cultural change Strong data analytic capabilities for reporting Exceptional analytical/statistical troubleshooting skills Understanding of Shingo Lean methodology and approach Change management, specifically the ability to influence and promote cultural change Strong influencing/persuasive skills with a demonstrated ability to influence Must be able to engage with personnel at all levels and possess exceptional oral and written English communication skills Education BS/BA Degree or equivalent from an accredited college or university Experience Experience with the manufacturing methodologies and practices Experience leading and educating on Lean methodologies and Kaizen events Systemic problem solver, with experience implementing solutions with root cause analysis Minimum 5 years of direct experience in leading and supporting continuous improvement projects in a manufacturing, supply chain, or production environment 5 years of leadership experience in managing a team, developing, and motivating staff Background in manufacturing, preferable within a Tier 1 Automotive supplier WHAT'S IN IT FOR YOU? Employee Stock Ownership Plan Incentive Bonus Medical, Vision, Dental Prescription Drug Plan 401K Pet Insurance Paid Vacation & Holidays Short-Term Disability Tuition Reimbursement Health and Wellness Reimbursement Employee Recognition Discount Programs

The Store Operations Specialist (SOS) leads and trains teams in performing all freight functions, including: unloading, processing, stocking, and resets. Key Roles and Responsibilities Provides customers a positive shopping experience Performs cashier duties accurately while processing all transactions per policy. Maintains 5S standards (Sort, Straighten, Systematic cleanup, Standardize and Sustain) in receiving. Leads team in performing all freight functions including stocking and resets. Ensures Specialists are focused first in their specialized areas. Unload, process, and stock freight to correct location, following merchandising guidelines. Timely and thorough incident reporting compliance. Performs store recovery tasks and housekeeping (inside and out) as required during stocking efforts. Performs and trains team on store freight processing and merchandising responsibilities Operates all equipment in a safe manner per directed procedures. Ensures a safe working and shopping environment while minimizing shrink and damages. Executes company directives, policies and procedures timely, accurately, and thoroughly. Qualifications and Competencies At least 18 years old High School Diploma/Equivalent Ability to work a flexible schedule including nights, weekends, and some holiday Ability to lift a minimum of 50 lbs., team lift 100 lbs. Contributes to a customer focused environment while demonstrating excellent service. Communicates clearly with customers, team and leadership. Reliable and trustworthy Ability to work effectively independently and within a team to perform all tasks as assigned. Maintains a positive attitude; works with a sense of urgency; demonstrates timely and thoroughly execution. Flexible with an ability to handle multiple tasks where priorities shift with the demands of the business.

Within the framework of the guidelines set by Team Leads, Heads of Tech Training or Region and Country Training Managers, the incumbent * Guarantees, within their scope of responsibility, the effective and timely implementation of the learning initiatives designed by the LBP * Supports need analysis and collection of individual requests (e.g. related to PDI) * Organizes and coordinates training delivery (eLearning, virtual classes, ILT, etc.), by meeting the global standards/ guidelines in terms of processes, technologies and tools to be used (learning ecosystem, authoring tools, planning tools, e signature, etc.) * Guarantees that all training data are constantly updated into the common system * Collects and provide data related to the agreed learning KPI satisfaction, hours delivered * Guarantees compliance of delivered training with local and global rules (e.g., EHS, Funding, synergies, learning) Job accountabilities: * To collect needs in his her scope of responsibility and share them with the LBPs * To organize the training defined by the LBPs of reference (from convocations to the evaluation of effectiveness ) in his her own scope of responsibility * To organize training (e.g. mandatory , technical certifications , technological updates in the plants ), using the tools (e.g. Stellantis Learning Hub) provided , in * coordination with the LBP of reference * To provide timely data/reporting required for preparation of funded plans (where applicable) and social commitments including Unions, Sustainability Report...) * monitoring and any audits/ certifications * To report to the appropriate LBP any critical issues, problems or proposals to be submitted to the learning communities. * Ability to handle multiple assignments simultaneously and successfully Basic Qualifications: * Bachelor's degree * 3+ years of professional work experience * Basics of learning processes * Learning Management System (LMS) administration experience - ability to function as an operational admin within the Stellantis Ecosystem * Project Management basics: planning and organization and logistics * Experience generating reports (e.g. v-lookups, pivot tables) * Customer management * Budgeting basics * Collection of local needs (use of standard templates)

Job Description General Function Amsted Automotive, Cold Form & Finishing MI is looking for an Operation Excellence Specialist to support the management of the company's business excellence program, tools and culture and is responsible for analyzing, designing, and implementing manufacturing and business processes that improve efficiency. Duties and Responsibilities Capture real-time measurement data for MRO, capital and cost saving initiatives Provide appropriate reporting analytics on continuous improvement initiatives and metrics Partner with all divisions to drive Operational Excellence methodology and analytics to ensure sustainable manufacturing and business process improvements are met Leverage/benchmark best practices and drive implementation across the organization Drive measurable improvements by identifying opportunities to remove waste Function as a resource for continuous improvement methodologies across all divisions Guide and challenge cross-functional teams in development and execution of continuous improvement activities to reduce cycle time, inventory, and waste while improving process performance, quality, cost, and standardizing the process Assist with the development of tools, methods and processes that will result in significant process improvement for Operations, Production, Quality, Maintenance Reliability and Management Ability to challenge the status quo and comfortable with managing ambiguity Works with the business excellence and other teams to improve systems Recognized as SME (Subject Matter Expert) in Lean Manufacturing Assist with the integration of the company Lean Performance System Support manufacturing continuous improvement initiatives that drive plant and company performance improvements Work with leaders in annual business plan strategic development planning process and prioritize improvement opportunities based on tactical planning objectives Work Requirements / Knowledge Financial acumen and demonstrated ability to build trust and facilitate consensus among cross functional teams Strong data analytic capabilities for reporting Exceptional analytical/statistical troubleshooting skills Understanding of Shingo Lean methodology and approach Change management, specifically the ability to influence and promote cultural change Strong influencing/persuasive skills with a demonstrated ability to influence Must be able to engage with personnel at all levels and possess exceptional oral and written English communication skills Experience with the manufacturing methodologies and practices Experience leading and educating on Lean methodologies and Kaizen events Systemic problem solver, with experience implementing solutions with root cause analysis Background in manufacturing, preferable within a Tier 1 Automotive supplier Education BS/BA Degree or equivalent from an accredited college or university Experience Experience with the manufacturing methodologies and practices Experience leading and educating on Lean methodologies and Kaizen events Systemic problem solver, with experience implementing solutions with root cause analysis Minimum 5 years of direct experience in leading and supporting continuous improvement projects in a manufacturing, supply chain, or production environment 5 years of leadership experience in managing a team, developing, and motivating staff Background in manufacturing, preferable within a Tier 1 Automotive supplier Work Conditions Must be able to travel frequently to the different plants in the United States. Some international travel required.

... As part of our Manufacturing team, you'll help build the world-class, state-of-the-art smart vehicles we're known for. In our plants around the world, we're constantly developing new technologies and processes to further increase our efficiency. You'll get the satisfaction of making great products people use and love. You'll have... Bachelor's degree in Engineering (e.g., Industrial, Mechanical, Electrical), Business Administration, Operations Management, or a related field or equivalent experience . 3-6+ years of hands-on experience in operational excellence, continuous improvement, or business transformation roles, preferably within a large organization. Proficiency in Lean Six Sigma, Value Stream Mapping, and other continuous improvement frameworks, with practical experience in automotive or industrial operations. Even better, you may have… • Proven experience and practical proficiency in automotive or industrial operations is essential. • Experience in supporting or executing process improvement projects. • Process Improvement and Problem Solving Certifications such as Lean Six Sigma Black Belt or equivalent are highly desirable, or a willingness to achieve them. • Strong analytical and problem-solving skills, capable of dissecting complex process challenges and contributing to scalable solutions. • Demonstrated ability to apply process improvement methodologies and tools effectively in an operational setting. • Excellent communication skills, capable of clearly articulating technical details and collaborating effectively within teams and with stakeholders. • Ability to work independently on assigned tasks and contribute actively within a team environment. • Strong attention to detail and ability to collect, analyze, and report on data accurately. • Understanding of change management principles and ability to support change initiatives. • High adaptability and agility to respond to evolving technical needs and priorities. • Collaboration & Cross-functional Alignment: Ability to build strong relationships and work effectively across organizational silos to achieve common goals. You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply! As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all the above? No matter what you choose, we offer a work life that works for you, including: · Immediate medical, dental, and prescription drug coverage · Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up childcare and more · Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more · Vehicle discount program for employees and family members, and management leases · Tuition assistance · Established and active employee resource groups · Paid time off for individual and team community service · A generous schedule of paid holidays, including the week between Christmas and New Year's Day · Paid time off and the option to purchase additional vacation time. For more information on salary and benefits, click here: ********************************* This position is a leadership level 6 #LI #JB3. What you'll do... •Process Engineering Methods & Standards Support: Actively support the development, refinement, and deployment of enterprise-wide process engineering methodologies, tools, templates, and best practices (e.g., Lean Six Sigma, Value Stream Mapping, process automation standards). •Program Execution Support: Assist in the management of cross-functional operational transformation programs, including value stream mapping, data collection, analysis, and tracking progress against strategic objectives and resource plans. •Technical Standards Adherence: Ensure adherence to established technical standards and roadmaps for process optimization and digital transformation within assigned projects and initiatives. •Internal Consulting & Support: Provide direct support and expertise to dedicated transformation teams and business units on the application of central methodologies, tools, and best practices. •Capability Building & Training Delivery: Support the design and delivery of training programs, facilitate workshops, and contribute to knowledge-sharing initiatives to build organizational capability in process transformation. •Performance Monitoring & Data Analysis: Collect, analyze, and interpret data for key performance indicators (KPIs) related to central methodologies and enterprise programs, assisting in the preparation of reports and insights for the Senior Manager. •Cross-Functional Collaboration: Collaborate effectively with various stakeholders across the organization, including dedicated teams, IT, and business partners, to ensure seamless integration and adoption of central transformation approaches. •Risk Identification: Identify potential technical risks and challenges within transformation initiatives and escalate them to the Senior Manager for resolution.

Bookmark this Posting Print Preview | Apply for this Job Please see Special Instructions for more details. Please complete all sections of the application and submit required documents.Our college strives to make a positive difference in people's lives through accessible and excellent educational programs and services.Washtenaw Community College seeks to recruit and retain a productive workforce as a reflection of our commitment to serve our community and to build on the success of our students, faculty & staff. Washtenaw Community College is committed to creating a welcoming environment.Washtenaw Community College is an Equal Opportunity Employer. Posting Details Posting Details (Default Section) Posting Number: 0603784 Position Title: Operations Specialist-Entrepreneurship Center Position is: Regular full-time Position Type: Staff Position (Full Time/Part Time) Department/Ofc.: Workforce, Economic, & Community Development Position Description: Picture Yourself here! Why Join WCC? An inclusive, welcoming environment for our students, faculty & staff Generous Paid Time Off on top of 12 Paid Holidays Affordable & Comprehensive Health, Dental, Life & Vision Insurance 4:1 Employer Match for Retirement WCC Tuition paid for you AND your dependents Tuition reimbursement for colleges outside WCC Check our Total Rewards here Position Summary:The Operations Specialist is responsible for maintaining accurate financial and administrative records for the Entrepreneurship Center, including tracking revenues and expenditures, processing contracts and payroll, and generating reports using department software. The role also acts as the first point of contact in the department, providing exceptional customer service to students, staff, and community members. Additional duties include data entry, document preparation, supply ordering, and assisting with process improvements and general office operations, as well as supporting the Entrepreneurship Center Director.Essential Duties include:Administrative Support (50%) Administrative Serve as the primary Operations support person for the Entrepreneurship Center (CE) to ensure effective implementation of department operations, community services and special events, including but not limited to answering phones and emails, managing meetings, handling incoming mail and deliveries, data entry, digital filing, and scanning/photocopying, etc. File, manage, retrieve and compile departmental documents, records and reports for strategic and operational planning. Update department software, and other data related tools. Support Entrepreneurship Center activities with administrative assistance. Support the Entrepreneurship Center Director with administrative assistance. Financial Track and maintain accurate financial records of all revenues/expenditures and generate reports using department software and college ERP system. Prepare and process contracts, SOW's, requisitions, PO's, requests for invoices, invoices, pay forms, expense reports, financial statements and other documents to track and monitor related revenues/expenditures. Complete expense/budget transfers and other activities related to departmental budgets as needed. Generate reports for budget, revenue margins, marketing efforts and other reports as requested. Customer Service (50%) Act as a professional first point of contact for the Entrepreneurship Center by greeting visitors, answering phones and email. Provide a high level of courteous customer service to students, staff, and community members providing information on EC initiatives Schedule meetings for interested students and community members with EC staff Troubleshoot customer service issues and complaints for resolution Update and maintain customer feedback log Regular attendance on campus is required for this position Perform other duties as assigned Minimum Qualifications: Minimum Required Knowledge, Skills and Abilities: High school diploma or GED and 30 credit hours in related coursework and 4 years relevant experience OR the equivalent combination of education and work experience. Exceptional customer service skills Excellent verbal and written communication skills Excellent Problem-solving skills Ability to pull data and provide reports for data analytic evaluation Demonstrated proficiency in the use of Microsoft 360, including Microsoft Outlook Demonstrated proficiency in Teams, SharePoint, Smartsheet, database management/CRM management Competency in intermediate math, proofreading, grammar and spelling Accurate keyboarding at 55 WPM Ability to work with minimal supervision, organize workload, manage multiple tasks and maintain confidentiality at all times Possess good judgment, organized, resourcefulness, proactive initiative to solve problems, attention to detail and the ability to respond to input from a variety of sources, including College Leadership and Staff Team Members and external partners. Demonstrated ability in bookkeeping, revenue/expense tracking and budget reconciliation Demonstrated ability to create and track requisitions, purchase orders, and invoices Demonstrated math and critical thinking ability Preferred Qualifications: Preferred qualifications: Associate Degree Posting Date: 11/20/2025 Closing Date: 11/27/2025 Open Until Filled No Special Instructions to Applicants: Please complete all sections of the application and submit required documents. Our college strives to make a positive difference in people's lives through accessible and excellent educational programs and services. Washtenaw Community College seeks to recruit and retain a productive workforce as a reflection of our commitment to serve our community and to build on the success of our students, faculty & staff. Washtenaw Community College is committed to creating a welcoming environment. Washtenaw Community College is an Equal Opportunity Employer. Salary/Hourly Rate: $21.89 Salary Comments: Publicly available compensation information can be found: Here Supplemental Questions Required fields are indicated with an asterisk (*). * Do you meet the minimum qualifications for this position? Yes No Required Documents Required Documents Resume Cover Letter Optional Documents Letter of Reference 1 Unofficial Transcripts 1 Other Documents

Job type: Full-Time Pay Rate: $35.91/hour - $37.76/hour (after 5 years) Job Status: Sourcing The City of Warren is accepting applications for the position of WWTP Operator Technician/Treatment Specialist without a "C" License. This position performs varied and skilled tasks involved in the operation and maintenance of the Waste Water Treatment Plant. Requirements: * Graduation from an accredited high school or G.E.D. equivalent. o Diploma or official, sealed transcripts REQUIRED with application * One (1) year of experience in the operation of stationary mechanical equipment similar to that utilized in a Waste Water Treatment Plant. * The experience requirement may be substituted with successful completion of two (2) years of full-time schooling beyond the high school level in a mechanical trade, pre-engineering curriculum or a curriculum including courses in the physical sciences. * Possess a valid license to operate a motor vehicle in the State of Michigan. * Driving record must meet City's standards for insurability. Pay rate: $35.91/hour - $37.76/hour (after 5 years) Excellent benefit package includes health, dental and life insurance, paid vacation and sick time. Apply: Warren City Hall-Human Resources #410 One City Square, Warren, MI 48093 Office is open weekdays 8:30 a.m.-5:00 p.m. You may apply in person, by mail or by fax. Our fax number is ************. Deadline: January 8, 2026 by 5:00 p.m. EQUAL OPPORTUNITY EMPLOYER Please print the following forms required for application, print: * Application * Full-time Release Info. Agreement form * EEO form * Drug Testing Policy and Procedure Statement * Drug Free Workplace Policy If you have any questions, please call our office at ************.

THE JOB As a New Business Specialist at Signal Advisors, you will be the primary operational point of contact for financial advisors transacting new Life Insurance business through the Signal platform. You are essential to our mission, as delivering a seamless, efficient new business experience is at the core of the value Signal provides. You are a process-driven and customer-centric expert who works diligently with advisor office staff, advisors, and insurance carrier partners. Your success ensures the Signal new business process stands out as the best in the industry. WHAT YOU'LL GET TO DO Serve as the primary owner for resolving any open issues related to submitted applications, from the point of application entry to successful coverage placement. Review, input, and audit life insurance applications and supporting documentation provided by advisors to ensure they are “in good order” prior to final submission to the carrier. Communicate proactively and professionally with carriers and/or ceding institutions to monitor and expedite the application and fund transfer process. Maintain meticulous application records, statuses, and notes in Signal Advisors' internal systems (CRM). Maintain a thorough understanding of the life insurance and annuity industries, including product knowledge, industry trends, and compliance issues. Develop relationships with key administrative and office support staff to facilitate proper business flow between business units and third-party administrators. Continuously find ways to improve business processes and new business functions, living our value: "We're obsessed with finding a better way." Understand the application process deeply and be able to walk the advisor through form completion or complex questions with clarity and ease. WHAT WE'RE LOOKING FOR IN TEAM MEMBERS Customer-Centric: You are obsessed with creating an unparalleled customer experience, leading with compassion and bringing ease and calm to all interactions. Intentional Communicator: You utilize multiple communication methods effectively, thoughtfully listening, distilling, and presenting information that is clear and easily digestible. Executer: You can independently translate high-level ideas into action, dig into the details, and make progress toward goals quickly. Problem Solver: Challenges invigorate you! You explore creative solutions and take ownership to keep moving forward when you encounter friction or roadblocks. Accountable: You work independently, grab the jump ball, and get it past the finish line, comfortable with a culture of continuous feedback. WHAT YOU HAVE At least 2 years of Life-specific New Business related experience within an insurance agency, BGA/IMO, or carrier environment. Demonstrable experience ensuring applications are "not-in-good-order" (NIGO) free and processed quickly. Excellent written and verbal communication skills, especially in a professional, remote environment. Proven ability to work independently, manage a high volume of cases, and prioritize work based on urgency. High level of proficiency with CRM software (e.g., Salesforce) and process management tools. WHAT WE VALUE @ SIGNAL These are the values that drive how we operate and make decisions. 🌔 We're obsessed with finding a better way . Never settle for less. 🏃 We act with a sense of urgency . We use our best judgment to act urgently on the right things at the right time. 👀 We raise our level of awareness . Everything starts with awareness. We're curious and alert to what is happening around us. 🏈 We find inches everywhere around us . There are thousands of opportunities to make an impact. We take those opportunities and act. 🧭 We do the right thing . Sticking to the highest standard of integrity is not optional. 💪 We have strong opinions, loosely held . It's not about WHO is right, it's about WHAT is right. ❓ Simplicity is Genius. Simplicity doesn't just clarify; it makes things better for everyone. It's that simple. 🙏 Ideas are valued, execution is worshiped. Great ideas get you to the 50-yard line; outstanding execution gets you into the end zone. 🪞 We are the "they". There is no "they". We are empowered to fix things, to be proactive, to find a solution. 🚀 We launch big ideas and then obsess over feedback to learn how we can make it even better. COMPENSATION & BENEFITS The US base salary for this full-time position is determined by role, level, and location. Individual pay is determined by work location and additional factors, including interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data. In addition to salary, our team members benefits include: Medical, vision, and dental coverage FSA or HSA-eligible health plans 3% 401k company contribution with no vesting period Paid parental leave for all parents Learning & Development stipend Wellness Programs Flexible vacation policy Dedicated sick days 10 company-wide holidays $500 for your home office setup Flexible, hybrid working environment Annual all-company retreat Competitive equity package based on on role and level Our company is committed to building a team that represents people from many different backgrounds and professional, educational, and life experiences. We strongly encourage you to apply, if you have interest in the role. So think of our job postings as just the start of the conversation. Take the leap - you might just be the perfect person for one of our open roles, even if you don't fully match every requirement on the job description.

IPS Technology Services adds value to customers' businesses by cultivating partnership and delivering quality services to meet or exceed customer expectations. Our FOCUS is on understanding customer requirements, teamwork, and communication. Our GOAL is a repeat customer. Job Description Title : Sr. Business Analyst Location : Troy, MI Duration : 6 Months Description : Starting remote during COVID, then Troy, MI Requirements gathering and analysis / break down of large requests into user stories and/or component parts System and system integration design based on requirements Man management of adjunct technical resources, including vendor deliverables Agile or agile-variant software development methodologies Understanding of testing concepts through the software development lifecycle (unit, performance, regression) and capability to write test cases and test plans Proven strength in interpreting customer business needs and translating them into application and operational requirements. Experience with business and technical requirements analysis, business process modelling/mapping, and data modelling. Strong experience with incident management, leading both on and off-hours ad hoc support teams. Strong experience with various software development methodologies such as Agile, SCRUM, Waterfall, etc. Strong experience building, writing and executing test cases (using technologies such as JIRA, Confluence, Selenium, Loadrunner, is a plus) Excellent communicator - Ability to communicate verbally and in technical writing to all levels of the organization in a proactive, contextually appropriate manner. Excellent analytical and problem solving skills. Execute root cause analysis of systems and data issues. Excellent organizational skills. Excellent understanding of business process. Strong ability to think through workflows and the characteristics that make each workflow different. Proven ability to prioritize work by dividing time, attention and effort between assigned workload and on-going support tasks. Proven ability to easily adapt to changes in processes, procedures and priorities. Proven understanding of web service APIs and XML messaging systems Additional Information Local Preferred

Why AAA Life AAA Life is a respected and trusted American brand that has been focusing on Life Insurance and Annuity Products since 1969. At AAA Life we have over 1.8 million policies where we take pride in earning the trust of our policyholders who understand our promise to be there for them - and their families - when we're needed most. By joining the AAA Life team, you are joining a company that genuinely cares about helping each other, with a devotion to protect the lives of those around us. We embrace a diverse, equitable, inclusive culture where all associates can feel a sense of belonging and use their unique talents and perspective to influence, innovate, motivate, and thrive. As a New Business Professional, you will process life and annuity applications ensuring each case is effectively managed to minimize turnaround time and maximize customer satisfaction. This may include reviewing confidential, sensitive, documents for completion and accuracy; ordering medical records and moving the case to completion. Note: Must be willing and able to work 9:30am to 6:00pm shift Responsibilities How You'll Work Work Solution: Remote Relocation Eligibility: Not Available What You'll Do Tasks may include reviewing confidential, sensitive, documents for completion and accuracy, ordering medical records and moving the case to completion. This role may also process reinstatements, and conversions. Process and track new business applications by inputting necessary data for accurate completion. Process life insurance and annuity applications ensuring each case is effectively managed to minimize turn-around time and maximize customer satisfaction. Generates reports, correspondence and form letters for additional information, document files and follows up according to established procedures. Reviews and processes new applications for life insurance and annuity products ensuring applications meet technical, legal and underwriting guidelines. Refers or consults with Senior New Business Professional or other staff as appropriate on more complex applications. Handles customer inquiries to include agents and members. This role may also: Process reinstatements, and conversions. Generates reports, correspondence and form letters for additional information, document files and follows ups. Reviews and processes new applications for life insurance and annuity products. Handles customer inquiries to include agents and members. Qualifications Qualifications 1 -2 years' experience in process-oriented customer service role. High School diploma or equivalent and some college level coursework required. Strong Computer and Data Entry skills Proficient with MS Office software Experienced with internet-based systems. Preferred Qualifications Excellent Verbal and Written Communication skills. Able to review data/documents for accuracy and consistency' take action to prevent mistakes; follow procedures closely; keep records accurate and up to date. Able to interpret situations and information objectively when stressed; remain calm and professional in potentially volatile or emotionally charged interactions; maintain high productivity in stressful situations; maintain high performance in the face of setbacks or rejections; view failures objectively and rebound quickly. Able to demonstrate mastery of the technical/functional skills necessary for performing own job. Able to gather appropriate data and diagnose the cause of a problem before taking action; separate causes from symptoms; apply lessons learned from others who encountered similar problems or challenges; anticipate problems and develops contingency plans to deal with them; develop and evaluate alternative courses of action. While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel, talk, hear and concentrate. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodation will be made for otherwise qualified applicants as needed to enable them to fulfill these requirements. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

The Propulsion Systems (PS) Manufacturing Quality position plays a critical role in ensuring the successful development, deployment, and sustainment of Stellantis Global PS Manufacturing Quality processes, standards, and systems. This position supports both mass production and launch phases, driving quality excellence across all PS manufacturing regions and plants. For mass production: Lead the development, deployment, and long-term sustainment of Stellantis Global Propulsion Systems (PS) Manufacturing Quality processes, standards, and systems, ensuring effective regional handover and consistent implementation across all manufacturing plants. For Launch: For the region of localization, lead and oversee plant launch readiness by evaluating project team activities from MPRM to SOP, including LRM milestone reviews. Ensure that all quality deliverables are thoroughly reviewed and validated by the Manufacturing Chief Engineer (MCE) / MFG/UPE Underbody Process Engineering and Launch Program Teams during each milestone, supporting a successful and timely program launch. This role ensures the achievement of quality targets through strategic leadership, cross-functional collaboration, and continuous improvement across all PS manufacturing regions and plants. Job Description: Strategy & Leadership: Develop and manage the Global PS Manufacturing Plant Quality organizational structure, including roles, competencies, and headcount. Lead forums and clubs (Business & Tech) to drive synergy, share best practices, and support plant-level quality initiatives. Standards & Systems Development: Develop, deploy, and manage quality processes for both current production and launch programs. Own the quality standard approval process and document control. Represent Stellantis in external quality standardization bodies (ISO/IATF). Electrification & Innovation: Lead the development of Electrified PS quality systems, processes, and control strategies. Create a global competence center for Electrification PS through analysis, benchmarking, and best practice sharing (i.e; eDCT shop/Battery Shop Business Club) Continuous Improvement & Training: Coordinate Quality continuous improvement initiatives, workshops, and breakthrough projects. Provide training and coaching on QMS Standards, Quality basics, SPW fundamentals. Support plants with Quality Workstation Standard Applications and W2B initiatives. Collaboration & Support: Interface globally with PS Manufacturing Quality, UPE, QMS, and PS Engineering. Support plants directly through Gemba walks, benchmarking, and tailored coaching. Challenge, Stakes & Results to be Produced: Assess Plants launch readiness within milestone MOQ Project review of milestone assessment within Project Team. Countermeasures validation Support to plants on Standards & Launch Best Practice application on new program Interface with industrial functions (VPE, MCE, UPE) to define and include Quality Process Lessons Learned and Product & process standard in the programs Key Decisions: Validate Process Quality Requirements assessment during milestone review in PPD/PSDP program. Escalate when needed for the Quality compliance and company interest. Validate temporary solution in front of detected issue. Establish the direction to follow in case of roadblocks. Give team the direction to develop and implement Quality culture and innovation in new programs.

Job DescriptionDescription: Full Time | Onsite | Monday - Friday 10:30 am to 7:30 pm Team member will primarily be responsible for tasks associated with supporting all processes of the Deposit Operations Department. This includes, but is not limited to, exception item (non-post, NSF/OD) review/resolution including research and returns, stop payment review, Reg CC hold review, item processing, foreign check item processing, statement processing, submit, track and correct disputed transactions (ACH, card, check, deposit) for deposit accounts, ATM/Debit/Credit card operations, lock box deposit processing, wire operations. Essential Functions: NSF/OD Item processing with departments, lenders and front-line team members Resolution of exceptions account items (NSF, Non-post, Stops Pays, etc.) Ensure correct documentation received for Stop Payments & Reg CC Holds entered on the system and confirm data entered to be accurate Process daily incoming and outgoing returns (ACH, Checks) Generate daily notices to be mailed to customers and departments Review/Mail customer corrections Review/Respond to ACH pre-notes and Notifications of Change (NOC) Initiate NOCs if necessary Review/Process/Balance branch items, incoming and outgoing cash letters, and outgoing foreign check items Render and/or print deposit account statements Research and respond to deposit account inquiries/disputes Process account transaction disputes to achieve compliance with Regulation E standards Respond to ATM/Debit card requests/inquiries from internal and external clients including opening, modifying and/or closing Process & balance credit card payments Lock Box deposit processing Complete incoming and outgoing (foreign and domestic) wire transactions according to bank policy and procedures Respond to emails and phone calls to department Assist department leaders with audits and reports Ensure internal controls are maintained and bank policies supported Perform other duties as assigned Requirements: High School diploma or equivalent, some college or BA/BS preferred; history of relevant continued education is highly preferred 3 - 5 years of experience in a financial or banking environment preferred Excellent work ethic, high levels of integrity, ability to prioritize and results focused. Knowledge and experience with bank core system processing software and proficiency with Windows based applications and operations related software. Knowledge of check processing, ACH, wire transfers and card services preferred. Demonstrated success in a similar role within a bank operations or retail team; account reconciliation and deposit operations experience preferred. Work independently in a fast-paced environment Dedicated to the delivery of excellent client service to interact effectively with clients and team members at any level in the organization Attention to detail to ensure accuracy Excellent verbal and written communication skills Knowledge of Federal and State regulations pertaining to bank operation functions. Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus. The noise level in the work environment is usually moderate.

Within the framework of the guidelines set by Team Leads, Heads of Tech Training or Region and Country Training Managers, the incumbent Guarantees, within their scope of responsibility, the effective and timely implementation of the learning initiatives designed by the LBP Supports need analysis and collection of individual requests (e.g. related to PDI) Organizes and coordinates training delivery (eLearning, virtual classes, ILT, etc.), by meeting the global standards/ guidelines in terms of processes, technologies and tools to be used (learning ecosystem, authoring tools, planning tools, e signature, etc.) Guarantees that all training data are constantly updated into the common system Collects and provide data related to the agreed learning KPI satisfaction, hours delivered Guarantees compliance of delivered training with local and global rules (e.g., EHS, Funding, synergies, learning) Job accountabilities: To collect needs in his her scope of responsibility and share them with the LBPs To organize the training defined by the LBPs of reference (from convocations to the evaluation of effectiveness ) in his her own scope of responsibility To organize training (e.g. mandatory , technical certifications , technological updates in the plants ), using the tools (e.g. Stellantis Learning Hub) provided , in coordination with the LBP of reference To provide timely data/reporting required for preparation of funded plans (where applicable) and social commitments including Unions, Sustainability Report...) monitoring and any audits/ certifications To report to the appropriate LBP any critical issues, problems or proposals to be submitted to the learning communities. Ability to handle multiple assignments simultaneously and successfully

IPS Technology Services adds value to customers' businesses by cultivating partnership and delivering quality services to meet or exceed customer expectations. Our FOCUS is on understanding customer requirements, teamwork, and communication. Our GOAL is a repeat customer. Job Description Title: Sr. Business Analyst Location: Troy, MI Duration: 6 Months Description: Starting remote during COVID, then Troy, MI Requirements gathering and analysis / break down of large requests into user stories and/or component parts System and system integration design based on requirements Man management of adjunct technical resources, including vendor deliverables Agile or agile-variant software development methodologies Understanding of testing concepts through the software development lifecycle (unit, performance, regression) and capability to write test cases and test plans Proven strength in interpreting customer business needs and translating them into application and operational requirements. Experience with business and technical requirements analysis, business process modelling/mapping, and data modelling. Strong experience with incident management, leading both on and off-hours ad hoc support teams. Strong experience with various software development methodologies such as Agile, SCRUM, Waterfall, etc. Strong experience building, writing and executing test cases (using technologies such as JIRA, Confluence, Selenium, Loadrunner, is a plus) Excellent communicator - Ability to communicate verbally and in technical writing to all levels of the organization in a proactive, contextually appropriate manner. Excellent analytical and problem solving skills. Execute root cause analysis of systems and data issues. Excellent organizational skills. Excellent understanding of business process. Strong ability to think through workflows and the characteristics that make each workflow different. Proven ability to prioritize work by dividing time, attention and effort between assigned workload and on-going support tasks. Proven ability to easily adapt to changes in processes, procedures and priorities. Proven understanding of web service APIs and XML messaging systems Additional Information Local Preferred