Contract Operations Specialist
Operations specialist job in Raleigh, NC
Step into the future with us at Merz Therapeutics, where our family roots meet a bold new vision. Together, we're embarking on a transformative journey, blending time-honored traditions with exciting new products.
As a private, family-owned company, we have the liberty and support to make decisions for ourselves, our customers and the patients we serve. We pride ourselves on building an inclusive culture where there is room to celebrate individual growth with the ability to contribute to a common good as a collaborative team. Our mission is grounded in a long-term view of making a difference for the common good, while growing together as a family.
If you‘re looking to immerse yourself in a passionate team rooted in community, connection and camaraderie, then we're looking for YOU! #IAmMerz
Are you ready to galvanize a team around a culture of care, putting patients first to spark change?
The Contract Operations Specialist will be responsible for contracting within the Commercial segment and the associated contract operations functions for the Merz Therapeutics USA organization. The role will be responsible for the administration and maintenance of customer agreements, as well as working with cross functional teams to assist with the implementation of contract strategies and maintenance within internal systems. The role will be responsible for the oversight of rebate payments, fees and chargeback processing functions managed by a third party service provider.
Essential Duties and Responsibilities:
1. Contract Administration
Manage process flow for customer agreements as it relates to internal processes and systems and notifications to third party service provider. This includes working with internal stakeholders and external customers on questions and issues that may arise specific to membership and pricing.
Assist in maintaining internal contracting databases/tracker, membership and pricing validation processes and internal routing of agreements/approval documents; as well as acting as the lead for loading agreements and amendments into the Merz e-contracts system.
2. Rebate and Chargeback Processing
Manage process flow of third party agreements to ensure accurate and timely processing of managed care rebates, chargebacks, admin fees agreements. This will include administration of third party systems to ensure accurate product, customer and account information and processing of all rebates and fees to ensure timely payment to customers and consultants.
Review and reconcile all rebate and admin fee calculations.
Responsible for weekly processing of chargeback credit requests from the 3rd party service provider and working internally with A/R to ensure credits are issued in a timely manner and returned to the 3rd party service provider in a timely fashion.
3. Data Analysis/Reporting
Review and analyze commercial contracting data (i.e. chargeback data, managed care rebates, wholesaler data, Cuvposa scorecard reports).
Ensure data accuracy and support team with providing relevant reports to key internal stakeholders including adhoc requests (i.e. monthly chargeback reports, quarterly payer rebate reports). Also responsible to ensure chargeback credit requests reconcile with SAP.
4. Wholesaler/Third Party Service Provider Engagement
Work with Manager and Sr. Director in the oversight of trade accounts and third party processor regarding all chargeback, admin fees.
Notify wholesaler/third party processor and internal stakeholders of all chargeback contracts and price changes to ensure accurate chargeback processing.
Process Fee For Service/Drop Ship Fees in accordance with distribution agreements with wholesalers.
Work closely with A/R in the management of chargeback open deductions and their resolution. Assist Sr Director, with administrative tasks re: new product launches or list price changes.
5. Medicaid Rebate Processing
Works closely with Manager and Sr. Director to reconcile and review Medicaid rebates and payment processing with 3
rd
party service provider and the timely submission of payment requests to Merz A/P.
Responsible for tracking Medicaid payments made by the states. 7.
6. Departmental Policies and Procedures
Draft and revise policy and procedure documents internally and with third party service provider.
7. Other project or duties as assigned.
Job Related Qualifications & Skills
Bachelors degree in Business, Accounting, Finance or related field required.
Minimum of 4 years related experience including exposure to accounting, financial concepts and analysis; as well as SAP experience required.
Previous experience with commercial contract administration within pharma with Managed Care, GPO, Specialty Pharma or Wholesalers/Distributor preferred.
Knowledge of Commercial Contracting segments and administration activities (i.e. Managed Care, GPO, Specialty, Wholesalers) preferred.
Ability to partner across all departments and functions as well as act independently and take initiative required.
Proficiency in MS Word, Excel, PowerPoint software programs to prepare charts, tables, forms, reports and presentations required.
Excellent verbal and written communication skills required.
Strong interpersonal, teamwork, organization and workload planning skillsets required.
Detail-oriented and accuracy driven while prioritizing correctness over speed required.
Night & Weekends Operations Specialist
Operations specialist job in Raleigh, NC
Job Description
This position will transition to a hybrid schedule once training is 100% completed. Training is conducted in-office Monday-Friday from 8:00 a.m. to 5:00 p.m., with the transition to hybrid work determined at the manager's discretion.
TITLE: Weekends & Nights Operations SpecialistREPORTS TO: Department DirectorFLSA STATUS: Non-ExemptLOCATION: Raleigh, NCSUMMARY: As an Operations Specialist, you will play a critical role in our carrier capacity operations. You will ensure all carrier activities are executed effectively and incompliance with our systems, SOPs, KPIs, and procedures to support our goal of being the first choice in every market we serve.RESPONSIBILITIES:
Develop and maintain strong relationships with dry freight carriers
Negotiate competitive rates with carriers to secure cost-effective freight solutions
Monitor and manage carrier capacity to ensure on-time service
Quickly address and resolve any carrier performance or shipment issues
Collaborate with internal sales and operations teams to align carrier solutions with shipment requirements
Stay current on industry trends, market rates, and capacity shifts
Utilize MercuryGate TMS for daily operations and carrier management
KNOWLEDGE / SKILLS / ABILITIES:
Strong communication, negotiation, and problem-solving skills
Highly organized with strong attention to detail
Ability to analyze market trends and develop capacity strategies
Skilled in carrier acquisition, relationship building, and rate negotiation
Experienced in load booking, crisis management, and shipment recovery
Able to work independently and collaboratively
EDUCATION / EXPERIENCE:
High school diploma / GED required
Bachelor's degree in Business, Supply Chain, Logistics, or a related field preferred
2+ years of experience in logistics or a transportation-related field preferred
Proficiency in Microsoft Office Suite (Excel and PowerPoint)
WORK ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
In Office: Fast-paced officed environment
In Office: The noise level in the work environment is usually moderate (e.g., business office with computers, printers, and light foot traffic)
From Home: Reliable high-speed internet suitable for using our Transportation Management System (TMS), video calls, and daily communication. Consistent cellular service to ensure clear and dependable phone communication.
From Home: A professional home office setup in a dedicated, distraction-free workspace, equipped with a computer or laptop, headset, and any tools needed to perform daily responsibilities.
PHYSICAL DEMANDS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee may occasionally need to lift and / or move up to 10 pounds
Specific vision abilities required by this job include close vision and ability to adjust focus
While performing the duties of this job, the employee regularly sits; uses hands to finger, and talks or hears
The employee may frequently reach with hands and arms
The employee may stand and walk occasionally
Real Estate and Procurement Operations Specialist
Operations specialist job in Raleigh, NC
The RK&K culture is the foundation of our success, and the Facilities team is essential in sustaining that environment. We are seeking a Real Estate and Procurement Operations II professional to join our team and help us deliver an exceptional workplace experience.
This role can be based in either our Baltimore or Raleigh office and is responsible for ensuring daily operations run smoothly and efficiently. You will help create a safe, functional, and welcoming environment for employees and visitors while working closely with HR, Accounting, Purchasing, and building engineering teams to manage facilities operations, vendor relationships, and workplace improvement projects.
Essential Functions
Purchasing & Procurement
Act as a secondary point of contact for vendor relationships and routine procurement requests.
Provide backup support for IT-related purchasing and procurement activities.
Prepare monthly purchase order system reports, including variance analysis (year-over-year and month-to-month) and track employee purchasing trends.
Vendor & Project Coordination
Assist with vendor coordination during tenant improvement projects, working with local office leadership and administrative contacts.
Partner with general contractors and tenant-held contractors on buildouts (IT, security, furniture, print management, etc.).
Security & Access Management
Issue and manage employee access badges.
Conduct monthly security reporting.
Facilities Operations
Support monthly expense reconciliation and billing coordination with Accounting and Field Engineering teams.
Assist with office furniture resets, team moves, and maintain cleanliness during visits or improvement projects.
Manage parking relationships, including provisioning/deprovisioning, invoicing, and utilization reporting.
Provide vendor management support for breakroom, office supplies, and furniture.
Additional Support
Assist senior staff with fleet vehicle management.
Travel up to 3-5 nights per month as needed.
Required Skills and Experience
High School diploma or equivalent degree
Five (5) + years of experience in facilities management or corporate real estate roles.
Strong skills in facilities and CRE inspections, including pre-lease walkthroughs and post-construction punch list reviews.
Proficiency in CADD and Microsoft Office applications.
Valid driver's license with a clean driving record.
Ability to lift 40 lbs independently and team-lift up to 100 lbs
Comfortable using basic power tools for minor repairs, furniture assembly, and office adjustments
Preferred Skills and Experience
Bachelor's degree in Real Estate or related field
Five (5) + years of experience working in multi-tenant high-rise buildings.
Experience supporting multi-office organizations.
Ability to thrive in a fast-paced environment with strong time management and multitasking skills.
Excellent communication skills and a customer service mindset, focused on achieving positive outcomes.
Other Duties
This job description indicates the general nature and levels of work, knowledge, skills, abilities, and other essential functions (as covered under ADA). It is not designed to cover or contain a comprehensive listing of all activities and duties required by the employee. Other duties are assigned as required
.
What We Offer
RK&K offers excellent potential for career advancement and professional growth. We also offer attractive compensation packages commensurate with experience and a comprehensive benefits package including:
Paid time off
Matching 401(k) plan
Paid Holidays
Tuition reimbursement
Health, dental, vision, life and disability insurances
Paid parental leave
Wellness programs and employee resource groups
Career Development
Much Much more!
Why RK&K?
As a full-service engineering and construction management firm, RK&K gives you the opportunity to directly impact the communities in which we live and work. What sets RK&K apart is an award-winning culture that has fostered a spirit of collaboration and trust for over 100 years. To its clients, the firm delivers concepts, processes, and outcomes that are designed for success. RK&K has earned its reputation as a trusted partner, responsive employer, and community steward.
Design your career at RK&K, Apply Today!
Salary Range:75-95k
SAP Operation Specialist (On Site)
Operations specialist job in Chapel Hill, NC
Voltage is seeking a detail-oriented SAP Operation Specialist to help drive accuracy and efficiency across our growing organization. In this role, you ll be responsible for maintaining, monitoring, and processing daily transactions within the SAP system to ensure data accuracy and smooth workflow across multiple departments. You ll support production, procurement, logistics, and finance by executing system entries, generating reports, troubleshooting issues, and collaborating with cross-functional teams to uphold data integrity in a fast-paced manufacturing environment. The ideal candidate is adaptable, proactive, and able to transition seamlessly between office locations as Voltage expands into new facilities.
What You ll Do:
Manage daily SAP operations including data entry, transaction processing, and reporting
Configure and support SAP modules (FI/CO, MM, SD) through testing and go-live phases
Collaborate across departments to ensure seamless system integration and data accuracy
Maintain master data (materials, BOMs, vendors, work centers) and support inventory control
Provide first-level SAP user support and assist with system audits and upgrades
Lead user training and contribute to system documentation and knowledge base
What You Bring:
Associate or Bachelor s degree in Business, IT, Supply Chain, or related field preferred
1 3 years of hands-on SAP experience (B1 or S/4HANA) in manufacturing, logistics, or operations
Familiarity with SAP MM, PP, or SD modules is a plus
Strong Excel skills and understanding of transactional data flow
Excellent organizational and communication skills
Chinese language skills are a bonus
Why Join Us?
Be part of a collaborative and inclusive team
Work onsite in a vibrant environment with occasional visits to production areas
Enjoy opportunities for growth and development in enterprise systems
Voltage LLC is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Regulatory Operations Specialist
Operations specialist job in Durham, NC
Are you ready to work for a more active world? At Bioventus, our business depends on developing our people. We invest in you and challenge you to be the best. We value our colleagues for their different perspectives and individual contributions, and our leaders listen. Our success rests on working together to achieve shared goals and rewards. Join a diverse team of global colleagues driven to help patients resume and enjoy active lives.
The Regulatory Operations Specialist provides hands-on regulatory affairs support for new product marketing approvals and renewals for existing products, legalizations, and Certificate to Foreign Government (CFGs), including development of regulatory requirements and supporting submissions. Responsibilities include compliance with applicable regulations, standards and established corporate policies and procedures
Key Responsibilities:
1. Support various applications (i.e., 510(k), PMA Supplements and Technical Documentation) to receive product clearance / approvals for new products and maintain existing registrations globally.
2. Support maintenance of Technical Files compliant to the MDD 93/42/EEC and Technical Documentation compliant to the EU MDR 2017/745.
3. Perform and coordinate legalization of Regulatory documents.
4. Coordinate administrative payment to government agencies.
5. Execute regulatory/legal blocks and licensing in system for various geographies worldwide.
6. Maintain dossiers and regulatory documentation organization in databases and SharePoints.
7. Communicate with Regulatory Agencies regarding requests for documentation, CFGs, declaration of conformity, and changes of products, including manufacturing, design and new product development.
8. Support Regulatory during internal audits and external audits by regulatory agencies.
9. Support Regulatory cross-functional teams for projects as assigned.
10. Perform Regulatory Assessments for design, manufacturing, and labeling changes to ensure compliance with regulations and standards where the product is registered.
11. Research requirements and set priorities while maintaining project schedules.
12. Execute additional responsibilities as defined by management.
Education and Experience (Knowledge, Skills & Abilities)
* Bachelor's Degree in Life Sciences, Engineering or other related discipline.
* 1-2 years of experience in Regulatory Affairs, preferably in the medical device industry.
* FDA, EU, Health Canada, Brazil, Japan, and Australia registration experience.
* Ability to develop clear, concise, and timely oral and written communication and reports.
* Experience with SAP and GTS module.
* Excellent communication skills, oral and written, with all levels of personnel.
* Must be detail oriented and possess considerable organizational skills.
* Ability to effectively partner with employees, management, department, and cross-functional teams to meet performance objectives and to support mission and vision of the Company.
Place in the Organization: Reports to Director, Regulatory Affairs
Are you the top talent we are looking for?
Apply now! Hit the "Apply" button to send us your resume and cover letter.
Bioventus is committed to fostering an inclusive and diverse community of employees with a strong sense of belonging. We believe we are bettered by all forms of diversity and take pride in working with top talent from every walk of life. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, disability, gender, veteran status, gender expression, gender identity, nationality, race, religion or sexual orientation. All individuals, regardless of personal characteristics, are encouraged to apply.
Auto-ApplyGround Operation Specialist
Operations specialist job in Fayetteville, NC
Who We Are: Founded in 1945 by A. D. West and M. E. Erickson, West Tree Service has been a trusted provider of Right of Way (ROW) maintenance services for utilities. We specialize in vegetation management for Investor-Owned Utilities (IOUs) like Entergy and OG&E, Cooperatives, Municipalities, and gas pipeline companies. Our services include tree trimming and removal, herbicide application, and mowing, ensuring a clear and manageable ROW for reliable utility services. Most of our management team and supervisors are certified by the International Society of Arboriculture (ISA), promoting professional arboriculture practices. We Offer:
Weekly pay
Paid Time Off & Health Benefits.
Growth & Development within the company.
Boot allowance on qualifying purchases.
401k + 4% match.
Groundman Summary: The Groundman supports the crews by assisting with safe and efficient removal, pruning, and maintenance of trees. This role involves working on the ground to help with various tasks, including managing equipment, securing ropes, handling debris, and ensuring the safety of the worksite. Duties/ Responsibilities
Assist the climbing arborists and bucket operators by managing ropes, lowering branches, and securing tree limbs during pruning and removal.
Follow all safety protocols, including the use of personal protective equipment (PPE) and adherence to OSHA safety regulations.
Handle and dispose of tree debris, including branches, logs, and other waste, according to company procedures.
Manage and organize tools and materials required for service operations.
Ensure all work areas are safe and clear of obstacles, providing a safe environment for the crew.
Assist with site preparation, including the setup of cones, warning signs, and other safety measures.
Qualifications
Previous experience in the tree service or landscaping industry preferred but not required.
Valid driver's license
Valid CDL preferred
Ability to work 10-hour days and a minimum of 40 hours per week (storm-related jobs may require up to 16 hours per day or travel)
Physical Requirements
Lift 70 pounds to shoulder height
Flexibility to squat and bend
Stand and/or walk for extended periods
Work in all weather conditions and withstand extreme temperature
Reporting Operations Specialist
Operations specialist job in Cary, NC
TITLE (Oracle title)
REPORTING OPERATIONS SPECIALIST
WORKING TITLE
Reporting Operations Specialist
SCHOOL/DEPARTMENT
Compensation Services
PAY GRADE
Noncertified Grade 30
FLSA STATUS
Nonexempt
ELIGIBILITY FOR EMPLOYMENT CONTRACT
No
WORK WEEK SCHEDULE
Monday-Friday (occasional evenings and weekends)
Position is available for a Hybrid Telework workweek
POSITION PURPOSE:
Responsible for processing all payrolls and ensuring they are processed timely and accurately (semi-month, end-of-month, reversals, and miscellaneous). Responsible for processing direct deposits, bank funds requests, stop payments and printing checks. Point of contact for questions regarding direct deposits.
MINIMUM QUALIFICATIONS:
KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)
Considerable knowledge of bookkeeping and accounting concepts;
Considerable knowledge of Microsoft Office, specifically Excel, Word, Power Point; Google Apps;
Working knowledge of database systems with the ability to analyze and organize data;
Strong analytical and problem-solving skills, attention to detail with a high level of accuracy;
Effective time management skills with the ability to meet deadlines;
Ability to exercise independent initiative to perform both original and recurring assignments, and exercise judgment in the absence of clear directives;
Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback;
Ability to understand, interpret, and apply specific rules and regulations governing the processing of
fiscal documents, maintenance of financial records, and the preparation of reports;
Ability to establish and maintain effective working relationships with school system staff, employees of funding agencies, and community members.
EDUCATION, TRAINING, AND EXPERIENCE
Associate degree in accounting or related field; OR
Five years of payroll experience; OR
Ten or more years of school system payroll experience.
CERTIFICATION AND LICENSE REQUIREMENTS
Must hold and maintain a valid motor vehicle operator's license according to the State of NC Requirements.
PREFERRED QUALIFICATIONS:
Experience working with Oracle based accounting and payroll systems.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Coordinates with Payroll Coordinator for all payrolls and ensures they are processed timely and accurately (semi-month, end-of-month, and miscellaneous.)
Corrects reports relating to monthly keyed payroll data for multiple monthly processing.
Coordinates with other departments to ensure all payroll discrepancies are resolved prior to payroll deadlines.
Analyzes current processes and procedures to leverage technology and improve efficiencies.
Responds to employee and secretary inquiries concerning direct deposit.
Processes manual direct deposit entries and pulls in direct deposit information from Employee Self-Service.
Submits requests for return of bank funds to financial institutions, as requested by Processing.
Reviews all returned item reports and verifies funds have been returned.
Submits stop payments, as requested from Processing.
Processes reversal of paychecks based on bank funds requests, stop payments, and voided checks.
Balances bank statements against returned items report monthly.
Works with Accounting and Operations to print checks for all payrolls.
Processes reprint check requests, as needed.
Reviews Escheat list of checks to verify if cashed or not.
Reviews payroll alerts for needed manual entry of direct deposit and taxes.
Reviews Transfer Error Reports for needed manual entry of direct deposit and taxes.
Performs other related duties, as assigned.
WORK ENVIRONMENT/PHYSICAL REQUIREMENTS
This job operates in a professional office environment and has a noise level of mostly low to moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. The position, at times, must be able to come into direct contact with school system staff, students, and the public. Work is considered light physical work, requiring the exertion of up to ten pounds of force. The work occasionally requires driving automotive equipment.
EFFECTIVE DATE: 11/2025
DISCLAIMER:
The above statements are intended to describe the general purpose and responsibilities assigned to this position. They are not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and skills required by the employees assigned to this position. This description may be revised by HR and approved at any time.
Auto-ApplyContract Operations Specialist
Operations specialist job in Raleigh, NC
Step into the future with us at Merz Therapeutics, where our family roots meet a bold new vision. Together, we're embarking on a transformative journey, blending time-honored traditions with exciting new products. As a private, family-owned company, we have the liberty and support to make decisions for ourselves, our customers and the patients we serve. We pride ourselves on building an inclusive culture where there is room to celebrate individual growth with the ability to contribute to a common good as a collaborative team. Our mission is grounded in a long-term view of making a difference for the common good, while growing together as a family. If you're looking to immerse yourself in a passionate team rooted in community, connection and camaraderie, then we're looking for YOU! #IAmMerz Are you ready to galvanize a team around a culture of care, putting patients first to spark change? The Contract Operations Specialist will be responsible for contracting within the Commercial segment and the associated contract operations functions for the Merz Therapeutics USA organization. The role will be responsible for the administration and maintenance of customer agreements, as well as working with cross functional teams to assist with the implementation of contract strategies and maintenance within internal systems. The role will be responsible for the oversight of rebate payments, fees and chargeback processing functions managed by a third party service provider. Essential Duties and Responsibilities:1. Contract Administration
Manage process flow for customer agreements as it relates to internal processes and systems and notifications to third party service provider. This includes working with internal stakeholders and external customers on questions and issues that may arise specific to membership and pricing.
Assist in maintaining internal contracting databases/tracker, membership and pricing validation processes and internal routing of agreements/approval documents; as well as acting as the lead for loading agreements and amendments into the Merz e-contracts system.
2. Rebate and Chargeback Processing
Manage process flow of third party agreements to ensure accurate and timely processing of managed care rebates, chargebacks, admin fees agreements. This will include administration of third party systems to ensure accurate product, customer and account information and processing of all rebates and fees to ensure timely payment to customers and consultants.
Review and reconcile all rebate and admin fee calculations.
Responsible for weekly processing of chargeback credit requests from the 3rd party service provider and working internally with A/R to ensure credits are issued in a timely manner and returned to the 3rd party service provider in a timely fashion.
3. Data Analysis/Reporting
Review and analyze commercial contracting data (i.e. chargeback data, managed care rebates, wholesaler data, Cuvposa scorecard reports).
Ensure data accuracy and support team with providing relevant reports to key internal stakeholders including adhoc requests (i.e. monthly chargeback reports, quarterly payer rebate reports). Also responsible to ensure chargeback credit requests reconcile with SAP.
4. Wholesaler/Third Party Service Provider Engagement
Work with Manager and Sr. Director in the oversight of trade accounts and third party processor regarding all chargeback, admin fees.
Notify wholesaler/third party processor and internal stakeholders of all chargeback contracts and price changes to ensure accurate chargeback processing.
Process Fee For Service/Drop Ship Fees in accordance with distribution agreements with wholesalers.
Work closely with A/R in the management of chargeback open deductions and their resolution. Assist Sr Director, with administrative tasks re: new product launches or list price changes.
5. Medicaid Rebate Processing
Works closely with Manager and Sr. Director to reconcile and review Medicaid rebates and payment processing with 3 rd party service provider and the timely submission of payment requests to Merz A/P.
Responsible for tracking Medicaid payments made by the states. 7.
6. Departmental Policies and Procedures
Draft and revise policy and procedure documents internally and with third party service provider.
7. Other project or duties as assigned. Job Related Qualifications & Skills
Bachelors degree in Business, Accounting, Finance or related field required.
Minimum of 4 years related experience including exposure to accounting, financial concepts and analysis; as well as SAP experience required.
Previous experience with commercial contract administration within pharma with Managed Care, GPO, Specialty Pharma or Wholesalers/Distributor preferred.
Knowledge of Commercial Contracting segments and administration activities (i.e. Managed Care, GPO, Specialty, Wholesalers) preferred.
Ability to partner across all departments and functions as well as act independently and take initiative required.
Proficiency in MS Word, Excel, PowerPoint software programs to prepare charts, tables, forms, reports and presentations required.
Excellent verbal and written communication skills required.
Strong interpersonal, teamwork, organization and workload planning skillsets required.
Detail-oriented and accuracy driven while prioritizing correctness over speed required.
GL Operations Specialist
Operations specialist job in Raleigh, NC
GL Operations Specialist needs 2+ years experience
GL Operations Specialist requires:
Accounting or Finance work requiring some level of experience
Excel a must
Account recon
Operations, accounting
Reconciling payments to ensure the accounting system reflects the correct transactions.
General ledger reconciliations.
Account reconciliations such as bank, inventory control, clearing, billings etc.
Issue receipts to customers on receipt of payments
Content Operations Specialist- Contract
Operations specialist job in Raleigh, NC
Job DescriptionDescription:
This role owns the final mile of content execution across key brand channels. You are responsible for taking approved creative and messaging and briefing brand assets for owned channels. You will ensure all content is accurate, compliant, on brand, and lives in the right places at the right time. This is not a concepting role, but a high impact execution and operations role for someone who thrives on prioritization, follow through, and getting things done. You will work closely with brand, digital commerce, agencies, and platform partners to move content from brief to launch with minimal friction.
About Indie Consulting
Indie Consulting is a dynamic marketing partner dedicated to delivering best-in-class strategic marketing solutions for our clients. As a contractor with Indie, you'll collaborate closely with both internal FTEs and fellow contractors, often working alongside client stakeholders, agency partners, and cross-functional teams. While you'll operate as a contractor, you are also a representative of Indie Consulting. That means you bring a spirit of collaboration, professionalism, and strategic partnership to every interaction, acting as a thoughtful extension of both our team and the clients we serve.
Core Responsibilities
Content Operations & Trafficking
Own end to end delivery of content updates across channels
Gather assets and copy from cross functional teams and agencies
Complete all platform requirements including LC sheets, P sheets, and upload documentation
Manage routing through internal review and approval cycles
Ensure brand alignment, accuracy, claims compliance, and retailer requirements are met
Traffic final approved assets to the appropriate teams or platforms
Website Content Support
Coordinate with brand and DMMC teams on site updates including copy, imagery, and PDP refreshes
Ensure site content reflects the latest 70A and A+ messaging
Upload and QA site updates prior to publication
Support larger site refreshes and seasonal content updates as needed
Identify opportunities for optimization across PDPs and site content
PRM Email Support
Support monthly skincare feature emails
Ensure priority messages and hero SKUs are clearly highlighted
Review creative for alignment with brand guidance and messaging hierarchy
Route emails through internal approval workflows
Traffic final assets to PRM and email partners
In Store Visuals Support
Manage day to day communication with creative agencies on in store display units
Review ISV creative for accuracy, consistency, and correct product imagery
Provide agencies with the latest brand approved assets and guidance
Coordinate delivery of final files to retailer and internal teams
Requirements:
What Success Looks Like:
Content moves from brief to live without bottlenecks
Stakeholders trust you to own timelines and details
Creative is accurate, compliant, and aligned before it ever reaches a platform
Reviews are efficient and well organized
Nothing falls through the cracks
Skills and Competencies:
Highly organized and detail oriented
Comfortable managing multiple workstreams at once
Strong prioritization and time management skills
Able to work independently and make progress without constant oversight
Clear communicator with agencies and internal partners
Experience working with ecommerce, retail content, or brand operations preferred
Familiarity with content platforms, asset management, and approval workflows a plus
Working Style:
Action oriented and execution focused
Calm under pressure and comfortable with ambiguity
Proactive problem solver
Not afraid to chase details and close loops
Skills and Competencies:
Strong project management and organizational excellence
Ability to balance strategic thinking with operational execution
Familiarity with eCommerce content requirements for major retailers
Experience managing cross-functional teams and external agencies
Strong written and verbal communication
Proactive problem solver with a continuous improvement mindset
Comfort working in ambiguity and high-change environments
Qualifications:
3-6 years of experience in content operations, marketing operations, ecommerce content, or digital production
Comfortable managing platform requirements such as upload specs, LC sheets, P sheets, and QA checklists
Experience working cross functionally with brand, creative, agencies, and platform partners
Strong attention to detail with the ability to spot errors, inconsistencies, and compliance issues
Proven ability to manage multiple priorities and deadlines without dropping the ball
Clear, confident communicator who can manage back and forth with agencies and internal teams
Familiarity with ecommerce platforms, CMS tools, email platforms, and asset management systems
Understanding of brand guidelines and how to apply them across channels
Self starter who takes ownership and follows work through to completion
Contract Details:
Contract/Part-time: 30 hours/week
Competitive compensation aligned with experience and scope of work.
Operations Specialist
Operations specialist job in Durham, NC
The Operations Specialist is responsible for supporting the Operations Team through multiple tasks required for the successful support of each region's individual needs.
Essential Functions and Job Responsibilities:
Supports operations team with discovery and training as necessary with AdaptHealth processes.
Responsible for providing support during process improvement initiatives to assist with driving all areas of workflow, including verification, and data analysis.
Develop and maintain working knowledge of current products and services offered by the company
Must be familiar with payer guidelines and reading clinical documentation to determine qualification status and compliance for all equipment and services.
Working knowledge in all areas of AdaptHealth customer service, intake, daily operations and revenue cycle processes and workflows from beginning to end, which may include
Review all required documentation to ensure accuracy
Accurately process, verify, and/or submit documentation
Complete insurance verification to determine patient's eligibility, coverage, co-insurances, and deductibles
Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required (if helping a region)
Navigate through multiple online EMR systems to obtain applicable documentation
Enter and review all pertinent information in EMR system including authorizations and expiration dates
Meet quality assurance requirements and other key performance metrics
Pays attention to detail and has great organizational skills
Actively listens to teams, region leaders and handle stressful situations with compassion and empathy.
Ability to analyze data and reports to identify execution errors in workflow, troubleshoot and fix the exceptions, advise staff on corrections.
Collaborate with the Operations Team on exceptions and solutions within workflow processes
Communicate with operations teams and leadership on an on-going basis regarding any noticed trends in process errors with insurance companies
Assist with various projects and tasks as needed for various unique processes
Participate in the effort to define, document, and refine processes, procedures and workflows for business operations based on industry and company best-practices.
Participate in the effort to create training materials and train client engagement and service teams
Maintain patient confidentiality and function within the guidelines of HIPAA.
Completes assigned compliance training and other educational programs as required.
Maintains compliant with AdaptHealth's Compliance Program.
Perform other related duties as assigned.
Competency, Skills and Abilities:
Excellent ability to communicate both verbally and in writing
Ability to prioritize and manage multiple tasks
Proficient computer skills and knowledge of Microsoft Office
Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction
General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred.
Work well independently and as part of a group
Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team
Requirements
Education and Experience Requirements:
High School Diploma or equivalency
Three (3) years' work related in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry is required.
Physical Demands and Work Environment:
Work environment will be stressful at times, as overall office activities and work levels fluctuate
Must be able to bend, stoop, stretch, stand, and sit for extended periods of time
Subject to long periods of sitting and exposure to computer screen
Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use
Excellent ability to communicate both verbally and in writing
Ability to effectively communicate both verbally and written with internal and external customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy.
Mental alertness to perform the essential functions of position.
Revenue Operations Specialist
Operations specialist job in Fayetteville, NC
About The Role As a key member of the RevOps team, you will be responsible for the daily administration and optimization of the HubSpot CRM. You will ensure data integrity through regular hygiene checks and build essential reports and dashboards to provide crucial operational visibility to the Sales, Marketing, Finance, and Customer Success teams. Your strong attention to detail and proficiency in data analysis will be vital as you support monthly KPI reporting, troubleshoot system issues, and contribute to documenting and optimizing core business processes which has a direct impact on revenue.
Key Responsibilities:
Assist with daily administration of HubSpot CRM, including data entry, pipeline updates, property management, and workflow monitoring.
Build and maintain standard dashboards and reports for Sales, Marketing, Finance, and Customer Success teams.
Support RevOps leadership and finance with monthly and quarterly KPI reporting (pipeline, conversion rates, lead stages, win/loss, attribution).
Conduct regular data hygiene checks to ensure accuracy (duplicate removal, field normalization, missing data audits).
Help optimize lead routing, lifecycle stage updates, and basic workflow automations within HubSpot.
Pull data from HubSpot and other tools into Excel/Google Sheets for analysis.
Document processes, workflows, and playbooks to support operational consistency.
Coordinate with Sales and Marketing to troubleshoot CRM issues and answer “how-to” questions.
Contribute to ongoing process improvements for funnel efficiency and operational visibility.
Qualifications
0-2 years experience in RevOps, Sales Ops, Marketing Ops, or related internship/analyst role.
Basic working knowledge of HubSpot CRM (coursework, certification, or hands-on experience preferred).
Strong proficiency with Excel/Google Sheets: VLOOKUP, pivot tables, filters, conditional formatting.
Excellent organizational skills with a high attention to detail and accuracy.
Ability to interpret data and communicate insights clearly to non-technical teams.
Comfortable working cross-functionally with Sales, Marketing, Customer Success, and Finance.
Strong problem-solving skills and willingness to learn technical systems.
HubSpot certifications (CRM, RevOps, Reporting, or Marketing Software) are a plus.
Experience with BI tools (Looker Studio, Power BI, Easy Insight, etc.) is a bonus but not required.
Associate II, Warehouse Operations (Monday-Friday)
Operations specialist job in Durham, NC
Work Schedule: Mon/Tu/Fr 2:00 PM to 12:30 AM or until work completed and Saturday 11am-9:30pm or until the work is complete
What Warehouse Operations contributes to Cardinal Health
Warehouse Operations is responsible for performing/controlling a combination of manual or automated tasks necessary for the receipt, storage, and shipment of product. This may include functions of receiving, picking, packing, shipping, staging, transporting, storage, delivery, etc. Also responsible for the efficient flow of products from the point of product receipt from vendors to the shipment of products (via prescribed service parameters) to a variety of internal and external customers.
Responsibilities
• Follow established process to fulfill orders. This includes accurately picking products, performing quality control checks, packing products, and preparing orders for shipment.
• Cross-training in multiple areas of the warehouse and participating in projects as needed.
• Perform housekeeping and inventory control tasks and maintain a clean and safe work environment.
• Willingness to train and be certified to drive material handling equipment as required by job duty. Example equipment in the facility includes order picker (cherry picker), forklift, reach truck, pallet jack, and walkie rider
Qualifications
We are open to candidates with little to no warehouse experience. If you are comfortable working in a fast-paced, goal-oriented environment you could be a great fit for our team. All training is provided starting your first day!
• Ability to bend, reach, stoop, lift and stand for entire shift
• Ability to lift up to 50 pounds
• Comfort working with heights up to 20 to 30 feet regularly
• Self-motivated with ability to work in a team-oriented environment
• Ability to follow direction and change priorities
• Good verbal and written communication skills
• Experience working with technologies, like computers or point of sale systems, a plus
• Work schedules require you to have the ability to work overtime as necessary to ensure that all of the day's work is complete
What is expected of you and others at this level
• Applies acquired knowledge and skills to complete standard tasks
• Readily learns and applies new information and methods to work in assigned area
• Maintains appropriate licenses, training, and certifications
• Works on routine assignments that require some problem resolution
• Works within clearly defined standard operating procedures and/or scientific methods
• Adheres to all quality guidelines
• Works under moderate degree of supervision
• Work typically involves regular review of output by work lead or supervisor
• Refers complex unusual problems to supervisor
Pay rate: $20.00 per hour (includes shift differential)
Bonus eligible: No
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with my FlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs
Application window anticipated to close: 1/10/2026 *if interested in opportunity, please submit application as soon as possible.
“We support our veterans and will work with you during your military to civilian transition.”
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
To read and review this privacy notice click
here
Auto-ApplyIT Operations Specialist
Operations specialist job in Raleigh, NC
Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients
We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs.
our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients.
We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees.
Job Description
The candidate is responsible for the administration, support, stability, and security of enterprise systems, servers, and networks.
***Candidates must have hands on experience with ServiceNow.
This position is responsible for advanced level response and support for users of client computing and network services. This is a hands-on role responsible for the administration, support, stability, and security of enterprise systems, servers, and networks. The person in this role will ensure infrastructure security and stability across all locations in the enterprise. The position will support data center operations, server operations, advanced level support, web server administration, system monitoring, incident response, 24x7x365 on-call support, etc. This position also involves supporting core platforms such as Tier 1 business applications.
Qualifications
Local candidates will be preferred first
Additional Information
Thanks and Regards,
Anushka Doegar
Business Process Specialist
Operations specialist job in Raleigh, NC
Skanska is searching for a dynamic Business Process Specialist. This is a great opportunity to start a career with a company that builds things that matter and values its team. We are proud to share our culture of diversity and inclusion. Our work makes a clear contribution to society and the environment around us. We build in many different verticals. (******************************************************** Whether we are building schools to provide inspiring spaces for learning, roads to connect communities, or hospitals to care for patients, it all contributes to our purpose - we build for a better society.
Skanska's values -Be Better Together, Act Ethically and Transparently, Commit to Customer, and Care for Life-are deeply engrained in how we work, which is why our values support and drive our D&I efforts.
The Business Process Specialist will be responsible for analyzing, designing, and implementing business process automations to improve efficiency and effectiveness. This role requires an understanding of business operations, strong analytical skills, and the ability to work collaboratively with various departments.
**Business Process Specialist Required Qualifications:**
+ 3+ years of experience with process mapping and data analysis tools (Visio).
+ 3+ years of experience in programming Power Apps (Canvas, Office 365, Power BI, MS Forms, and SharePoint).
+ 3+ years of experience managing projects to achieve successful implementation of process improvements.
+ Bachelor's Degree - or 8 years equivalent experience plus a minimum of 7 years prior relevant experience.
Currently, the company is not considering applicants for this position who now or in the future require employment sponsorship by the company.
**Our** Investment (************************************************ **in you:**
+ We believe that Benefits (********************************************************************** should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options (including medical, dental, and vision insurance plans), expert guidance, and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially, and emotionally through the big milestones and in your everyday life. Please visit the compensation and Benefits (********************************************************************** summary on our careers site for more details.
+ As a Skanska community, our values ground us, and our diversity of experience propels us forward. No matter what your career stage, there's a place for you to thrive here and partner with us in shaping how our world lives, moves, and connects.
+ At Skanska, we Care for Life. And we're committed to supporting your whole health and peace of mind through inclusive and personalized total rewards.
+ We're committed to your success by developing you in your role and supporting your career growth
+ Compensation and financial well-being (********************************************************************** - Competitive base salary, excellent bonus program, 401k, & Employee ownership program.
**Come work with us and join a winning team!**
**Background Check Required**
Skanska is an Equal Employment Opportunity (EEO) Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, disability, age, genetic information, citizenship, protected veteran status, or any other categories protected under applicable federal, state, and local laws.
Skanska Equal Employment Opportunity
Skanska uses knowledge & foresight to shape the way people live, work, and connect. More than 135 years in the making, we're one of the world's largest construction and project development companies. With operations in select markets throughout the Nordics, Europe and the United States, global revenue totaled $15.9 billion in 2024.
Skanska in the U.S. operates 28 offices across the country, with its headquarters in New York City. In 2024, the U.S. construction sector generated $8.2 billion in revenue, and the U.S. development sector's net investments in commercial projects totaled $224 million.
Together with our customers and the collective expertise of our 6,300 teammates in the U.S. and 26,300 globally, we create innovative and sustainable solutions that support healthy living beyond our lifetime.
Skanska's Applicant Privacy Policy for California Residents (******************************************************************************************************************
**Search Firm and Employment Agency Disclaimer**
_Search Firm and Employment Agency Disclaimer Skanska USA Human Resources ("Skanska HR") provides HR services to the Skanska business units within the U.S.A. including Skanska USA Civil Inc., Skanska USA Building Inc., Skanska USA Commercial Development Inc. and Skanska Infrastructure Development Inc. (collectively "Skanska USA"). As such, Skanska HR is the sole authorized representative of Skanska USA to execute any agreements with search firms, employment agencies or any employment vendor ("Vendor"). As a condition precedent to any entitlement for payment, a Vendor shall have both (1) Skanska USA Placement Agreement, and (2) an Engagement Job Order executed by an authorized Skanska HR representative. Absent the properly executed documents, Skanska HR shall have no obligation to make payment to the Vendor. Verbal or written communications from any employee of Skanska USA business units shall not be considered binding obligations. All resumes whether unsolicited or solicited shall be considered property of Skanska HR._
Sales Operation Specialist
Operations specialist job in Wendell, NC
Department: 171013 - Sales Operation
Reports to: Sales Operation Manager
Position Status: Full Time
Status: EXEMPT (Salary)
Management Level: Non-Management
JOB SUMMARY
The Sales Operation Specialist will support the sales team by streamlining operations, optimizing processes, and ensuring effective sales strategies are executed. This position will work closely with various departments to provide data-driven insights, manage sales tools and systems, and contribute to the overall efficiency of the sales function.
KEY RESPONSIBILITIES OF JOB
Sales Process Optimization:
Develop and implement sales processes and procedures to automate repetitive tasks and improve efficiency and effectiveness.
Evaluate end to end sales operations to identify process gaps and lead cross functional stakeholders to optimize sales visibility and execution
Data Management and Reporting:
Manage and maintain regular reports on sales performance and sales data for key KPIs in CRM systems.
Generate regular reports on sales performance, pipeline metrics, and other key indicators.
Analyze sales data to identify trends, opportunities, and areas for improvement.
Sales Tools and Systems:
Develop and manage sales tools and platforms.
Troubleshoot and resolve issues related to sales technology and systems.
Train sales staff on new tools and processes.
Collaboration and Communication:
Coordinate with other departments (e.g., Marketing, Finance, Customer Service) to ensure alignment with sales objectives.
Facilitate communication between the sales team and other stakeholders to ensure smooth operations.
Sales Planning and Strategy:
Assist in the development of sales plans, programs and strategies by providing relevant data and insights.
Support the implementation of sales strategies and monitor their effectiveness.
Administrative Support:
Provide administrative support to the Sales Operation Managers and the sales team as needed.
Manage and maintain sales documentation, including contracts, proposals, and agreements.
Forecasting & Inventory Alignment
Manage in monitoring sales forecasts and aligning with production and inventory teams to ensure product availability.
Support the monthly PSI (Planning-Sales-Inventory) process and provide insights to optimize stock levels.
Oversee PO placement to ensure timely order execution and alignment with Sales forecasts.
EDUCATIONAL AND PHYSICAL REQUIREMENTS
Education: Bachelor's degree in economics, statistics, mathematics, business administration, marketing, or a related field.
Experience: 1-2 years of experience in supply chain, sales operations, sales support, or a related role is preferred.
Skills:
Strong analytical and problem-solving skills.
Proficiency in ERP systems (e.g., SAP), CRM systems (e.g., Salesforce) and Microsoft Office Suite (Excel, PowerPoint, Word).
Excellent organizational and time-management skills.
Strong communication and interpersonal abilities.
Ability to work independently and as part of a team.
Bi-lingual Preferred (English / Korean)
Attributes:
Detail-oriented with a commitment to accuracy.
Proactive and able to handle multiple tasks in a fast-paced environment.
Eager to learn and grow within the sales operations field.
Auto-ApplySales Operation Specialist
Operations specialist job in Wendell, NC
Department: 171013 - Sales Operation
Reports to: Sales Operation Manager
Location: Corporate Headquarters - NC
Position Status: Full Time
Status: EXEMPT (Salary)
Management Level: Non-Management
JOB SUMMARY
The Sales Operation Specialist will support the sales team by streamlining operations, optimizing processes, and ensuring effective sales strategies are executed. This position will work closely with various departments to provide data-driven insights, manage sales tools and systems, and contribute to the overall efficiency of the sales function.
KEY RESPONSIBILITIES OF JOB
Sales Process Optimization:
Develop and implement sales processes and procedures to automate repetitive tasks and improve efficiency and effectiveness.
Evaluate end to end sales operations to identify process gaps and lead cross functional stakeholders to optimize sales visibility and execution
Data Management and Reporting:
Manage and maintain regular reports on sales performance and sales data for key KPIs in CRM systems.
Generate regular reports on sales performance, pipeline metrics, and other key indicators.
Analyze sales data to identify trends, opportunities, and areas for improvement.
Sales Tools and Systems:
Develop and manage sales tools and platforms.
Troubleshoot and resolve issues related to sales technology and systems.
Train sales staff on new tools and processes.
Collaboration and Communication:
Coordinate with other departments (e.g., Marketing, Finance, Customer Service) to ensure alignment with sales objectives.
Facilitate communication between the sales team and other stakeholders to ensure smooth operations.
Sales Planning and Strategy:
Assist in the development of sales plans, programs and strategies by providing relevant data and insights.
Support the implementation of sales strategies and monitor their effectiveness.
Administrative Support:
Provide administrative support to the Sales Operation Managers and the sales team as needed.
Manage and maintain sales documentation, including contracts, proposals, and agreements.
Forecasting & Inventory Alignment
Manage in monitoring sales forecasts and aligning with production and inventory teams to ensure product availability.
Support the monthly PSI (Planning-Sales-Inventory) process and provide insights to optimize stock levels.
Oversee PO placement to ensure timely order execution and alignment with Sales forecasts.
EDUCATIONAL AND PHYSICAL REQUIREMENTS
Education: Bachelor's degree in economics, statistics, mathematics, business administration, marketing, or a related field.
Experience: 1-2 years of experience in supply chain, sales operations, sales support, or a related role is preferred.
Skills:
Strong analytical and problem-solving skills.
Proficiency in ERP systems (e.g., SAP), CRM systems (e.g., Salesforce) and Microsoft Office Suite (Excel, PowerPoint, Word).
Excellent organizational and time-management skills.
Strong communication and interpersonal abilities.
Ability to work independently and as part of a team.
Bi-lingual Preferred (English / Korean)
Attributes:
Detail-oriented with a commitment to accuracy.
Proactive and able to handle multiple tasks in a fast-paced environment.
Eager to learn and grow within the sales operations field.
Auto-ApplySales Operations Specialist
Operations specialist job in Raleigh, NC
Sales Operations Specialist Full-Time Hybrid Durham, NC About the Company: MED-EL Corporation is a global leader in hearing implant technology and research. While headquarters resides in Austria, our US branch is based in Durham, North Carolina, at Research Triangle Park. We pride ourselves in being innovators through and through. We bring people the joy of sound through our extensive portfolio of hearing technology and consistently pursue product and process improvement. MED-EL hearing implant systems combine the latest scientific advances, engineering, and manufacturing techniques to offer performance, safety, and reliability. With people at the epicenter of our research and technology, we relentlessly pursue connection-connection to sound, connection to each other, connection to possibility. Here at MED-EL, we are proud to offer a diverse, team-focused culture driven by our passion to support candidates, recipients, their families, and clinical partners. Our Mission: Delivering leading-edge technology to restore hearing and empower connection. About the Role: We're seeking a proactive and detail-driven Sales Operations & Enablement Specialist to strengthen our commercial strategy and empower our growing sales organization. In this role, you'll serve as the connective hub between sales, business systems, marketing, and leadership to ensure our teams have the tools, insights, and processes needed to perform at their best. Primary Responsibilities:
Develop and execute a sales operations/enablement strategy aligned with MED-EL's commercial goals
Maintain sales playbooks with updated system analytics, links to reporting and CRM best practices
Serve as liaison with internal Business Systems team by advocating and representing the needs of the sales team
Design and deliver onboarding and ongoing training programs for sales team for CRM, Power BI and Contract Management
Logistical product launch support for the field (coordinating with marketing and operations)
Support of field staff credentialing and training requirements
Manage sales platforms within CRM, Power BI, Box and Contract Management tool Analyze sales performance data to identify gaps and recommend targeted interventions
Partner with regional sales leaders to develop unified initiatives and track their adoption
Manage contracting and implementation process for health system contracts including Government Services and large-scale RFPs
Lead cross-functional initiatives to improve lead management, order processing, and customer onboarding
Support sales leadership with strategic insights and performance reviews
Ensure data integrity and compliance across sales systems and processes
Position Qualifications:
Bachelor's degree in business, marketing, or related field
2+ years in sales operations/ enablement, training, or commercial operations, ideally in MedTech or life sciences
Strong understanding of sales methodologies
Experience with CRM systems (e.g., Salesforce, Microsoft Dynamics), Power BI and Excel
Excellent communication, project management, and cross-functional collaboration skills
Experience with sales forecasting, territory design, and incentive modeling
Located in - or willing to relocate to - Durham, NC
What We Offer:
We know that benefits are important to you, and we offer a robust benefits package including:
Medical, dental, and vision coverage available, effective on the first day of the month following 30 days of active service.
401k Match
Health Savings Account
Short term and long-term disability paid by the company.
Company paid life insurance with an option to purchase additional coverage.
FSA Dependent Care
Pet Insurance
Critical Illness
Accident Insurance
Hospital Indemnity Insurance
PTO - 20 days annual that is accrued each pay period. Plus 40 hours Medical/Sick leave annual, prorated from hire date and 9 holidays.
Employee Assistance Program
MED-EL Corporation is an Equal Opportunity/ Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.
Operations Specialist
Operations specialist job in Fayetteville, NC
Requirements
Education and Experience Requirements:
High School Diploma or equivalency
Three (3) years' work related in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry is required.
Physical Demands and Work Environment:
Work environment will be stressful at times, as overall office activities and work levels fluctuate
Must be able to bend, stoop, stretch, stand, and sit for extended periods of time
Subject to long periods of sitting and exposure to computer screen
Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use
Excellent ability to communicate both verbally and in writing
Ability to effectively communicate both verbally and written with internal and external customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy.
Mental alertness to perform the essential functions of position.
Sales Operation Specialist
Operations specialist job in Wendell, NC
Department: 171013 - Sales Operation
Reports to: Sales Operation Manager
Position Status: Full Time
Status: EXEMPT (Salary)
Management Level: Non-Management
JOB SUMMARY
The Sales Operation Specialist will support the sales team by streamlining operations, optimizing processes, and ensuring effective sales strategies are executed. This position will work closely with various departments to provide data-driven insights, manage sales tools and systems, and contribute to the overall efficiency of the sales function.
KEY RESPONSIBILITIES OF JOB
Sales Process Optimization:
Develop and implement sales processes and procedures to automate repetitive tasks and improve efficiency and effectiveness.
Evaluate end to end sales operations to identify process gaps and lead cross functional stakeholders to optimize sales visibility and execution
Data Management and Reporting:
Manage and maintain regular reports on sales performance and sales data for key KPIs in CRM systems.
Generate regular reports on sales performance, pipeline metrics, and other key indicators.
Analyze sales data to identify trends, opportunities, and areas for improvement.
Sales Tools and Systems:
Develop and manage sales tools and platforms.
Troubleshoot and resolve issues related to sales technology and systems.
Train sales staff on new tools and processes.
Collaboration and Communication:
Coordinate with other departments (e.g., Marketing, Finance, Customer Service) to ensure alignment with sales objectives.
Facilitate communication between the sales team and other stakeholders to ensure smooth operations.
Sales Planning and Strategy:
Assist in the development of sales plans, programs and strategies by providing relevant data and insights.
Support the implementation of sales strategies and monitor their effectiveness.
Administrative Support:
Provide administrative support to the Sales Operation Managers and the sales team as needed.
Manage and maintain sales documentation, including contracts, proposals, and agreements.
Forecasting & Inventory Alignment
Manage in monitoring sales forecasts and aligning with production and inventory teams to ensure product availability.
Support the monthly PSI (Planning-Sales-Inventory) process and provide insights to optimize stock levels.
Oversee PO placement to ensure timely order execution and alignment with Sales forecasts.
EDUCATIONAL AND PHYSICAL REQUIREMENTS
Education: Bachelor's degree in economics, statistics, mathematics, business administration, marketing, or a related field.
Experience: 1-2 years of experience in supply chain, sales operations, sales support, or a related role is preferred.
Skills:
Strong analytical and problem-solving skills.
Proficiency in ERP systems (e.g., SAP), CRM systems (e.g., Salesforce) and Microsoft Office Suite (Excel, PowerPoint, Word).
Excellent organizational and time-management skills.
Strong communication and interpersonal abilities.
Ability to work independently and as part of a team.
Bi-lingual Preferred (English / Korean)
Attributes:
Detail-oriented with a commitment to accuracy.
Proactive and able to handle multiple tasks in a fast-paced environment.
Eager to learn and grow within the sales operations field.
Auto-Apply