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  • Contract Operations Specialist

    Merz Therapeutics 4.1company rating

    Operations specialist job in Raleigh, NC

    Step into the future with us at Merz Therapeutics, where our family roots meet a bold new vision. Together, we're embarking on a transformative journey, blending time-honored traditions with exciting new products. As a private, family-owned company, we have the liberty and support to make decisions for ourselves, our customers and the patients we serve. We pride ourselves on building an inclusive culture where there is room to celebrate individual growth with the ability to contribute to a common good as a collaborative team. Our mission is grounded in a long-term view of making a difference for the common good, while growing together as a family. If you‘re looking to immerse yourself in a passionate team rooted in community, connection and camaraderie, then we're looking for YOU! #IAmMerz Are you ready to galvanize a team around a culture of care, putting patients first to spark change? The Contract Operations Specialist will be responsible for contracting within the Commercial segment and the associated contract operations functions for the Merz Therapeutics USA organization. The role will be responsible for the administration and maintenance of customer agreements, as well as working with cross functional teams to assist with the implementation of contract strategies and maintenance within internal systems. The role will be responsible for the oversight of rebate payments, fees and chargeback processing functions managed by a third party service provider. Essential Duties and Responsibilities: 1. Contract Administration Manage process flow for customer agreements as it relates to internal processes and systems and notifications to third party service provider. This includes working with internal stakeholders and external customers on questions and issues that may arise specific to membership and pricing. Assist in maintaining internal contracting databases/tracker, membership and pricing validation processes and internal routing of agreements/approval documents; as well as acting as the lead for loading agreements and amendments into the Merz e-contracts system. 2. Rebate and Chargeback Processing Manage process flow of third party agreements to ensure accurate and timely processing of managed care rebates, chargebacks, admin fees agreements. This will include administration of third party systems to ensure accurate product, customer and account information and processing of all rebates and fees to ensure timely payment to customers and consultants. Review and reconcile all rebate and admin fee calculations. Responsible for weekly processing of chargeback credit requests from the 3rd party service provider and working internally with A/R to ensure credits are issued in a timely manner and returned to the 3rd party service provider in a timely fashion. 3. Data Analysis/Reporting Review and analyze commercial contracting data (i.e. chargeback data, managed care rebates, wholesaler data, Cuvposa scorecard reports). Ensure data accuracy and support team with providing relevant reports to key internal stakeholders including adhoc requests (i.e. monthly chargeback reports, quarterly payer rebate reports). Also responsible to ensure chargeback credit requests reconcile with SAP. 4. Wholesaler/Third Party Service Provider Engagement Work with Manager and Sr. Director in the oversight of trade accounts and third party processor regarding all chargeback, admin fees. Notify wholesaler/third party processor and internal stakeholders of all chargeback contracts and price changes to ensure accurate chargeback processing. Process Fee For Service/Drop Ship Fees in accordance with distribution agreements with wholesalers. Work closely with A/R in the management of chargeback open deductions and their resolution. Assist Sr Director, with administrative tasks re: new product launches or list price changes. 5. Medicaid Rebate Processing Works closely with Manager and Sr. Director to reconcile and review Medicaid rebates and payment processing with 3 rd party service provider and the timely submission of payment requests to Merz A/P. Responsible for tracking Medicaid payments made by the states. 7. 6. Departmental Policies and Procedures Draft and revise policy and procedure documents internally and with third party service provider. 7. Other project or duties as assigned. Job Related Qualifications & Skills Bachelors degree in Business, Accounting, Finance or related field required. Minimum of 4 years related experience including exposure to accounting, financial concepts and analysis; as well as SAP experience required. Previous experience with commercial contract administration within pharma with Managed Care, GPO, Specialty Pharma or Wholesalers/Distributor preferred. Knowledge of Commercial Contracting segments and administration activities (i.e. Managed Care, GPO, Specialty, Wholesalers) preferred. Ability to partner across all departments and functions as well as act independently and take initiative required. Proficiency in MS Word, Excel, PowerPoint software programs to prepare charts, tables, forms, reports and presentations required. Excellent verbal and written communication skills required. Strong interpersonal, teamwork, organization and workload planning skillsets required. Detail-oriented and accuracy driven while prioritizing correctness over speed required.
    $54k-92k yearly est. 8d ago
  • Night & Weekends Operations Specialist

    L & M Companies Inc. 3.2company rating

    Operations specialist job in Raleigh, NC

    Job Description This position will transition to a hybrid schedule once training is 100% completed. Training is conducted in-office Monday-Friday from 8:00 a.m. to 5:00 p.m., with the transition to hybrid work determined at the manager's discretion. TITLE: Weekends & Nights Operations SpecialistREPORTS TO: Department DirectorFLSA STATUS: Non-ExemptLOCATION: Raleigh, NCSUMMARY: As an Operations Specialist, you will play a critical role in our carrier capacity operations. You will ensure all carrier activities are executed effectively and incompliance with our systems, SOPs, KPIs, and procedures to support our goal of being the first choice in every market we serve.RESPONSIBILITIES: Develop and maintain strong relationships with dry freight carriers Negotiate competitive rates with carriers to secure cost-effective freight solutions Monitor and manage carrier capacity to ensure on-time service Quickly address and resolve any carrier performance or shipment issues Collaborate with internal sales and operations teams to align carrier solutions with shipment requirements Stay current on industry trends, market rates, and capacity shifts Utilize MercuryGate TMS for daily operations and carrier management KNOWLEDGE / SKILLS / ABILITIES: Strong communication, negotiation, and problem-solving skills Highly organized with strong attention to detail Ability to analyze market trends and develop capacity strategies Skilled in carrier acquisition, relationship building, and rate negotiation Experienced in load booking, crisis management, and shipment recovery Able to work independently and collaboratively EDUCATION / EXPERIENCE: High school diploma / GED required Bachelor's degree in Business, Supply Chain, Logistics, or a related field preferred 2+ years of experience in logistics or a transportation-related field preferred Proficiency in Microsoft Office Suite (Excel and PowerPoint) WORK ENVIRONMENT:The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. In Office: Fast-paced officed environment In Office: The noise level in the work environment is usually moderate (e.g., business office with computers, printers, and light foot traffic) From Home: Reliable high-speed internet suitable for using our Transportation Management System (TMS), video calls, and daily communication. Consistent cellular service to ensure clear and dependable phone communication. From Home: A professional home office setup in a dedicated, distraction-free workspace, equipped with a computer or laptop, headset, and any tools needed to perform daily responsibilities. PHYSICAL DEMANDS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee may occasionally need to lift and / or move up to 10 pounds Specific vision abilities required by this job include close vision and ability to adjust focus While performing the duties of this job, the employee regularly sits; uses hands to finger, and talks or hears The employee may frequently reach with hands and arms The employee may stand and walk occasionally
    $52k-69k yearly est. 7d ago
  • Real Estate and Procurement Operations Specialist

    Gsi Engineering LLC 3.6company rating

    Operations specialist job in Raleigh, NC

    The RK&K culture is the foundation of our success, and the Facilities team is essential in sustaining that environment. We are seeking a Real Estate and Procurement Operations II professional to join our team and help us deliver an exceptional workplace experience. This role can be based in either our Baltimore or Raleigh office and is responsible for ensuring daily operations run smoothly and efficiently. You will help create a safe, functional, and welcoming environment for employees and visitors while working closely with HR, Accounting, Purchasing, and building engineering teams to manage facilities operations, vendor relationships, and workplace improvement projects. Essential Functions Purchasing & Procurement Act as a secondary point of contact for vendor relationships and routine procurement requests. Provide backup support for IT-related purchasing and procurement activities. Prepare monthly purchase order system reports, including variance analysis (year-over-year and month-to-month) and track employee purchasing trends. Vendor & Project Coordination Assist with vendor coordination during tenant improvement projects, working with local office leadership and administrative contacts. Partner with general contractors and tenant-held contractors on buildouts (IT, security, furniture, print management, etc.). Security & Access Management Issue and manage employee access badges. Conduct monthly security reporting. Facilities Operations Support monthly expense reconciliation and billing coordination with Accounting and Field Engineering teams. Assist with office furniture resets, team moves, and maintain cleanliness during visits or improvement projects. Manage parking relationships, including provisioning/deprovisioning, invoicing, and utilization reporting. Provide vendor management support for breakroom, office supplies, and furniture. Additional Support Assist senior staff with fleet vehicle management. Travel up to 3-5 nights per month as needed. Required Skills and Experience High School diploma or equivalent degree Five (5) + years of experience in facilities management or corporate real estate roles. Strong skills in facilities and CRE inspections, including pre-lease walkthroughs and post-construction punch list reviews. Proficiency in CADD and Microsoft Office applications. Valid driver's license with a clean driving record. Ability to lift 40 lbs independently and team-lift up to 100 lbs Comfortable using basic power tools for minor repairs, furniture assembly, and office adjustments Preferred Skills and Experience Bachelor's degree in Real Estate or related field Five (5) + years of experience working in multi-tenant high-rise buildings. Experience supporting multi-office organizations. Ability to thrive in a fast-paced environment with strong time management and multitasking skills. Excellent communication skills and a customer service mindset, focused on achieving positive outcomes. Other Duties This job description indicates the general nature and levels of work, knowledge, skills, abilities, and other essential functions (as covered under ADA). It is not designed to cover or contain a comprehensive listing of all activities and duties required by the employee. Other duties are assigned as required . What We Offer RK&K offers excellent potential for career advancement and professional growth. We also offer attractive compensation packages commensurate with experience and a comprehensive benefits package including: Paid time off Matching 401(k) plan Paid Holidays Tuition reimbursement Health, dental, vision, life and disability insurances Paid parental leave Wellness programs and employee resource groups Career Development Much Much more! Why RK&K? As a full-service engineering and construction management firm, RK&K gives you the opportunity to directly impact the communities in which we live and work. What sets RK&K apart is an award-winning culture that has fostered a spirit of collaboration and trust for over 100 years. To its clients, the firm delivers concepts, processes, and outcomes that are designed for success. RK&K has earned its reputation as a trusted partner, responsive employer, and community steward. Design your career at RK&K, Apply Today! Salary Range:75-95k
    $53k-87k yearly est. 22h ago
  • SAP Operation Specialist (On Site)

    Voltage 3.9company rating

    Operations specialist job in Chapel Hill, NC

    Voltage is seeking a detail-oriented SAP Operation Specialist to help drive accuracy and efficiency across our growing organization. In this role, you ll be responsible for maintaining, monitoring, and processing daily transactions within the SAP system to ensure data accuracy and smooth workflow across multiple departments. You ll support production, procurement, logistics, and finance by executing system entries, generating reports, troubleshooting issues, and collaborating with cross-functional teams to uphold data integrity in a fast-paced manufacturing environment. The ideal candidate is adaptable, proactive, and able to transition seamlessly between office locations as Voltage expands into new facilities. What You ll Do: Manage daily SAP operations including data entry, transaction processing, and reporting Configure and support SAP modules (FI/CO, MM, SD) through testing and go-live phases Collaborate across departments to ensure seamless system integration and data accuracy Maintain master data (materials, BOMs, vendors, work centers) and support inventory control Provide first-level SAP user support and assist with system audits and upgrades Lead user training and contribute to system documentation and knowledge base What You Bring: Associate or Bachelor s degree in Business, IT, Supply Chain, or related field preferred 1 3 years of hands-on SAP experience (B1 or S/4HANA) in manufacturing, logistics, or operations Familiarity with SAP MM, PP, or SD modules is a plus Strong Excel skills and understanding of transactional data flow Excellent organizational and communication skills Chinese language skills are a bonus Why Join Us? Be part of a collaborative and inclusive team Work onsite in a vibrant environment with occasional visits to production areas Enjoy opportunities for growth and development in enterprise systems Voltage LLC is proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $51k-85k yearly est. 16d ago
  • Regulatory Operations Specialist

    Bioventus 4.2company rating

    Operations specialist job in Durham, NC

    Are you ready to work for a more active world? At Bioventus, our business depends on developing our people. We invest in you and challenge you to be the best. We value our colleagues for their different perspectives and individual contributions, and our leaders listen. Our success rests on working together to achieve shared goals and rewards. Join a diverse team of global colleagues driven to help patients resume and enjoy active lives. The Regulatory Operations Specialist provides hands-on regulatory affairs support for new product marketing approvals and renewals for existing products, legalizations, and Certificate to Foreign Government (CFGs), including development of regulatory requirements and supporting submissions. Responsibilities include compliance with applicable regulations, standards and established corporate policies and procedures Key Responsibilities: 1. Support various applications (i.e., 510(k), PMA Supplements and Technical Documentation) to receive product clearance / approvals for new products and maintain existing registrations globally. 2. Support maintenance of Technical Files compliant to the MDD 93/42/EEC and Technical Documentation compliant to the EU MDR 2017/745. 3. Perform and coordinate legalization of Regulatory documents. 4. Coordinate administrative payment to government agencies. 5. Execute regulatory/legal blocks and licensing in system for various geographies worldwide. 6. Maintain dossiers and regulatory documentation organization in databases and SharePoints. 7. Communicate with Regulatory Agencies regarding requests for documentation, CFGs, declaration of conformity, and changes of products, including manufacturing, design and new product development. 8. Support Regulatory during internal audits and external audits by regulatory agencies. 9. Support Regulatory cross-functional teams for projects as assigned. 10. Perform Regulatory Assessments for design, manufacturing, and labeling changes to ensure compliance with regulations and standards where the product is registered. 11. Research requirements and set priorities while maintaining project schedules. 12. Execute additional responsibilities as defined by management. Education and Experience (Knowledge, Skills & Abilities) * Bachelor's Degree in Life Sciences, Engineering or other related discipline. * 1-2 years of experience in Regulatory Affairs, preferably in the medical device industry. * FDA, EU, Health Canada, Brazil, Japan, and Australia registration experience. * Ability to develop clear, concise, and timely oral and written communication and reports. * Experience with SAP and GTS module. * Excellent communication skills, oral and written, with all levels of personnel. * Must be detail oriented and possess considerable organizational skills. * Ability to effectively partner with employees, management, department, and cross-functional teams to meet performance objectives and to support mission and vision of the Company. Place in the Organization: Reports to Director, Regulatory Affairs Are you the top talent we are looking for? Apply now! Hit the "Apply" button to send us your resume and cover letter. Bioventus is committed to fostering an inclusive and diverse community of employees with a strong sense of belonging. We believe we are bettered by all forms of diversity and take pride in working with top talent from every walk of life. In the spirit of inclusivity, qualified applicants will be considered without regard to age, ethnicity, disability, gender, veteran status, gender expression, gender identity, nationality, race, religion or sexual orientation. All individuals, regardless of personal characteristics, are encouraged to apply.
    $53k-89k yearly est. Auto-Apply 8d ago
  • Ground Operation Specialist

    West Tree Services 3.6company rating

    Operations specialist job in Fayetteville, NC

    Who We Are: Founded in 1945 by A. D. West and M. E. Erickson, West Tree Service has been a trusted provider of Right of Way (ROW) maintenance services for utilities. We specialize in vegetation management for Investor-Owned Utilities (IOUs) like Entergy and OG&E, Cooperatives, Municipalities, and gas pipeline companies. Our services include tree trimming and removal, herbicide application, and mowing, ensuring a clear and manageable ROW for reliable utility services. Most of our management team and supervisors are certified by the International Society of Arboriculture (ISA), promoting professional arboriculture practices. We Offer: Weekly pay Paid Time Off & Health Benefits. Growth & Development within the company. Boot allowance on qualifying purchases. 401k + 4% match. Groundman Summary: The Groundman supports the crews by assisting with safe and efficient removal, pruning, and maintenance of trees. This role involves working on the ground to help with various tasks, including managing equipment, securing ropes, handling debris, and ensuring the safety of the worksite. Duties/ Responsibilities Assist the climbing arborists and bucket operators by managing ropes, lowering branches, and securing tree limbs during pruning and removal. Follow all safety protocols, including the use of personal protective equipment (PPE) and adherence to OSHA safety regulations. Handle and dispose of tree debris, including branches, logs, and other waste, according to company procedures. Manage and organize tools and materials required for service operations. Ensure all work areas are safe and clear of obstacles, providing a safe environment for the crew. Assist with site preparation, including the setup of cones, warning signs, and other safety measures. Qualifications Previous experience in the tree service or landscaping industry preferred but not required. Valid driver's license Valid CDL preferred Ability to work 10-hour days and a minimum of 40 hours per week (storm-related jobs may require up to 16 hours per day or travel) Physical Requirements Lift 70 pounds to shoulder height Flexibility to squat and bend Stand and/or walk for extended periods Work in all weather conditions and withstand extreme temperature
    $49k-83k yearly est. 60d+ ago
  • Reporting Operations Specialist

    Wcpss

    Operations specialist job in Cary, NC

    TITLE (Oracle title) REPORTING OPERATIONS SPECIALIST WORKING TITLE Reporting Operations Specialist SCHOOL/DEPARTMENT Compensation Services PAY GRADE Noncertified Grade 30 FLSA STATUS Nonexempt ELIGIBILITY FOR EMPLOYMENT CONTRACT No WORK WEEK SCHEDULE Monday-Friday (occasional evenings and weekends) Position is available for a Hybrid Telework workweek POSITION PURPOSE: Responsible for processing all payrolls and ensuring they are processed timely and accurately (semi-month, end-of-month, reversals, and miscellaneous). Responsible for processing direct deposits, bank funds requests, stop payments and printing checks. Point of contact for questions regarding direct deposits. MINIMUM QUALIFICATIONS: KNOWLEDGE, SKILLS, AND ABILITIES (KSAs) Considerable knowledge of bookkeeping and accounting concepts; Considerable knowledge of Microsoft Office, specifically Excel, Word, Power Point; Google Apps; Working knowledge of database systems with the ability to analyze and organize data; Strong analytical and problem-solving skills, attention to detail with a high level of accuracy; Effective time management skills with the ability to meet deadlines; Ability to exercise independent initiative to perform both original and recurring assignments, and exercise judgment in the absence of clear directives; Ability to communicate clearly and concisely both in oral and written form using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback; Ability to understand, interpret, and apply specific rules and regulations governing the processing of fiscal documents, maintenance of financial records, and the preparation of reports; Ability to establish and maintain effective working relationships with school system staff, employees of funding agencies, and community members. EDUCATION, TRAINING, AND EXPERIENCE Associate degree in accounting or related field; OR Five years of payroll experience; OR Ten or more years of school system payroll experience. CERTIFICATION AND LICENSE REQUIREMENTS Must hold and maintain a valid motor vehicle operator's license according to the State of NC Requirements. PREFERRED QUALIFICATIONS: Experience working with Oracle based accounting and payroll systems. ESSENTIAL DUTIES AND RESPONSIBILITIES: Coordinates with Payroll Coordinator for all payrolls and ensures they are processed timely and accurately (semi-month, end-of-month, and miscellaneous.) Corrects reports relating to monthly keyed payroll data for multiple monthly processing. Coordinates with other departments to ensure all payroll discrepancies are resolved prior to payroll deadlines. Analyzes current processes and procedures to leverage technology and improve efficiencies. Responds to employee and secretary inquiries concerning direct deposit. Processes manual direct deposit entries and pulls in direct deposit information from Employee Self-Service. Submits requests for return of bank funds to financial institutions, as requested by Processing. Reviews all returned item reports and verifies funds have been returned. Submits stop payments, as requested from Processing. Processes reversal of paychecks based on bank funds requests, stop payments, and voided checks. Balances bank statements against returned items report monthly. Works with Accounting and Operations to print checks for all payrolls. Processes reprint check requests, as needed. Reviews Escheat list of checks to verify if cashed or not. Reviews payroll alerts for needed manual entry of direct deposit and taxes. Reviews Transfer Error Reports for needed manual entry of direct deposit and taxes. Performs other related duties, as assigned. WORK ENVIRONMENT/PHYSICAL REQUIREMENTS This job operates in a professional office environment and has a noise level of mostly low to moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. The position, at times, must be able to come into direct contact with school system staff, students, and the public. Work is considered light physical work, requiring the exertion of up to ten pounds of force. The work occasionally requires driving automotive equipment. EFFECTIVE DATE: 11/2025 DISCLAIMER: The above statements are intended to describe the general purpose and responsibilities assigned to this position. They are not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and skills required by the employees assigned to this position. This description may be revised by HR and approved at any time.
    $40k-67k yearly est. Auto-Apply 3d ago
  • Contract Operations Specialist

    Merz Pharmaceuticals LLC

    Operations specialist job in Raleigh, NC

    Step into the future with us at Merz Therapeutics, where our family roots meet a bold new vision. Together, we're embarking on a transformative journey, blending time-honored traditions with exciting new products. As a private, family-owned company, we have the liberty and support to make decisions for ourselves, our customers and the patients we serve. We pride ourselves on building an inclusive culture where there is room to celebrate individual growth with the ability to contribute to a common good as a collaborative team. Our mission is grounded in a long-term view of making a difference for the common good, while growing together as a family. If you're looking to immerse yourself in a passionate team rooted in community, connection and camaraderie, then we're looking for YOU! #IAmMerz Are you ready to galvanize a team around a culture of care, putting patients first to spark change? The Contract Operations Specialist will be responsible for contracting within the Commercial segment and the associated contract operations functions for the Merz Therapeutics USA organization. The role will be responsible for the administration and maintenance of customer agreements, as well as working with cross functional teams to assist with the implementation of contract strategies and maintenance within internal systems. The role will be responsible for the oversight of rebate payments, fees and chargeback processing functions managed by a third party service provider. Essential Duties and Responsibilities:1. Contract Administration Manage process flow for customer agreements as it relates to internal processes and systems and notifications to third party service provider. This includes working with internal stakeholders and external customers on questions and issues that may arise specific to membership and pricing. Assist in maintaining internal contracting databases/tracker, membership and pricing validation processes and internal routing of agreements/approval documents; as well as acting as the lead for loading agreements and amendments into the Merz e-contracts system. 2. Rebate and Chargeback Processing Manage process flow of third party agreements to ensure accurate and timely processing of managed care rebates, chargebacks, admin fees agreements. This will include administration of third party systems to ensure accurate product, customer and account information and processing of all rebates and fees to ensure timely payment to customers and consultants. Review and reconcile all rebate and admin fee calculations. Responsible for weekly processing of chargeback credit requests from the 3rd party service provider and working internally with A/R to ensure credits are issued in a timely manner and returned to the 3rd party service provider in a timely fashion. 3. Data Analysis/Reporting Review and analyze commercial contracting data (i.e. chargeback data, managed care rebates, wholesaler data, Cuvposa scorecard reports). Ensure data accuracy and support team with providing relevant reports to key internal stakeholders including adhoc requests (i.e. monthly chargeback reports, quarterly payer rebate reports). Also responsible to ensure chargeback credit requests reconcile with SAP. 4. Wholesaler/Third Party Service Provider Engagement Work with Manager and Sr. Director in the oversight of trade accounts and third party processor regarding all chargeback, admin fees. Notify wholesaler/third party processor and internal stakeholders of all chargeback contracts and price changes to ensure accurate chargeback processing. Process Fee For Service/Drop Ship Fees in accordance with distribution agreements with wholesalers. Work closely with A/R in the management of chargeback open deductions and their resolution. Assist Sr Director, with administrative tasks re: new product launches or list price changes. 5. Medicaid Rebate Processing Works closely with Manager and Sr. Director to reconcile and review Medicaid rebates and payment processing with 3 rd party service provider and the timely submission of payment requests to Merz A/P. Responsible for tracking Medicaid payments made by the states. 7. 6. Departmental Policies and Procedures Draft and revise policy and procedure documents internally and with third party service provider. 7. Other project or duties as assigned. Job Related Qualifications & Skills Bachelors degree in Business, Accounting, Finance or related field required. Minimum of 4 years related experience including exposure to accounting, financial concepts and analysis; as well as SAP experience required. Previous experience with commercial contract administration within pharma with Managed Care, GPO, Specialty Pharma or Wholesalers/Distributor preferred. Knowledge of Commercial Contracting segments and administration activities (i.e. Managed Care, GPO, Specialty, Wholesalers) preferred. Ability to partner across all departments and functions as well as act independently and take initiative required. Proficiency in MS Word, Excel, PowerPoint software programs to prepare charts, tables, forms, reports and presentations required. Excellent verbal and written communication skills required. Strong interpersonal, teamwork, organization and workload planning skillsets required. Detail-oriented and accuracy driven while prioritizing correctness over speed required.
    $40k-67k yearly est. 9d ago
  • GL Operations Specialist

    Global Channel Management

    Operations specialist job in Raleigh, NC

    GL Operations Specialist needs 2+ years experience GL Operations Specialist requires: Accounting or Finance work requiring some level of experience Excel a must Account recon Operations, accounting Reconciling payments to ensure the accounting system reflects the correct transactions. General ledger reconciliations. Account reconciliations such as bank, inventory control, clearing, billings etc. Issue receipts to customers on receipt of payments
    $40k-67k yearly est. 60d+ ago
  • Content Operations Specialist- Contract

    Indie Consulting

    Operations specialist job in Raleigh, NC

    Job DescriptionDescription: This role owns the final mile of content execution across key brand channels. You are responsible for taking approved creative and messaging and briefing brand assets for owned channels. You will ensure all content is accurate, compliant, on brand, and lives in the right places at the right time. This is not a concepting role, but a high impact execution and operations role for someone who thrives on prioritization, follow through, and getting things done. You will work closely with brand, digital commerce, agencies, and platform partners to move content from brief to launch with minimal friction. About Indie Consulting Indie Consulting is a dynamic marketing partner dedicated to delivering best-in-class strategic marketing solutions for our clients. As a contractor with Indie, you'll collaborate closely with both internal FTEs and fellow contractors, often working alongside client stakeholders, agency partners, and cross-functional teams. While you'll operate as a contractor, you are also a representative of Indie Consulting. That means you bring a spirit of collaboration, professionalism, and strategic partnership to every interaction, acting as a thoughtful extension of both our team and the clients we serve. Core Responsibilities Content Operations & Trafficking Own end to end delivery of content updates across channels Gather assets and copy from cross functional teams and agencies Complete all platform requirements including LC sheets, P sheets, and upload documentation Manage routing through internal review and approval cycles Ensure brand alignment, accuracy, claims compliance, and retailer requirements are met Traffic final approved assets to the appropriate teams or platforms Website Content Support Coordinate with brand and DMMC teams on site updates including copy, imagery, and PDP refreshes Ensure site content reflects the latest 70A and A+ messaging Upload and QA site updates prior to publication Support larger site refreshes and seasonal content updates as needed Identify opportunities for optimization across PDPs and site content PRM Email Support Support monthly skincare feature emails Ensure priority messages and hero SKUs are clearly highlighted Review creative for alignment with brand guidance and messaging hierarchy Route emails through internal approval workflows Traffic final assets to PRM and email partners In Store Visuals Support Manage day to day communication with creative agencies on in store display units Review ISV creative for accuracy, consistency, and correct product imagery Provide agencies with the latest brand approved assets and guidance Coordinate delivery of final files to retailer and internal teams Requirements: What Success Looks Like: Content moves from brief to live without bottlenecks Stakeholders trust you to own timelines and details Creative is accurate, compliant, and aligned before it ever reaches a platform Reviews are efficient and well organized Nothing falls through the cracks Skills and Competencies: Highly organized and detail oriented Comfortable managing multiple workstreams at once Strong prioritization and time management skills Able to work independently and make progress without constant oversight Clear communicator with agencies and internal partners Experience working with ecommerce, retail content, or brand operations preferred Familiarity with content platforms, asset management, and approval workflows a plus Working Style: Action oriented and execution focused Calm under pressure and comfortable with ambiguity Proactive problem solver Not afraid to chase details and close loops Skills and Competencies: Strong project management and organizational excellence Ability to balance strategic thinking with operational execution Familiarity with eCommerce content requirements for major retailers Experience managing cross-functional teams and external agencies Strong written and verbal communication Proactive problem solver with a continuous improvement mindset Comfort working in ambiguity and high-change environments Qualifications: 3-6 years of experience in content operations, marketing operations, ecommerce content, or digital production Comfortable managing platform requirements such as upload specs, LC sheets, P sheets, and QA checklists Experience working cross functionally with brand, creative, agencies, and platform partners Strong attention to detail with the ability to spot errors, inconsistencies, and compliance issues Proven ability to manage multiple priorities and deadlines without dropping the ball Clear, confident communicator who can manage back and forth with agencies and internal teams Familiarity with ecommerce platforms, CMS tools, email platforms, and asset management systems Understanding of brand guidelines and how to apply them across channels Self starter who takes ownership and follows work through to completion Contract Details: Contract/Part-time: 30 hours/week Competitive compensation aligned with experience and scope of work.
    $40k-67k yearly est. 6d ago
  • Operations Specialist

    Adapthealth

    Operations specialist job in Durham, NC

    The Operations Specialist is responsible for supporting the Operations Team through multiple tasks required for the successful support of each region's individual needs. Essential Functions and Job Responsibilities: Supports operations team with discovery and training as necessary with AdaptHealth processes. Responsible for providing support during process improvement initiatives to assist with driving all areas of workflow, including verification, and data analysis. Develop and maintain working knowledge of current products and services offered by the company Must be familiar with payer guidelines and reading clinical documentation to determine qualification status and compliance for all equipment and services. Working knowledge in all areas of AdaptHealth customer service, intake, daily operations and revenue cycle processes and workflows from beginning to end, which may include Review all required documentation to ensure accuracy Accurately process, verify, and/or submit documentation Complete insurance verification to determine patient's eligibility, coverage, co-insurances, and deductibles Obtain pre-authorization if required by an insurance carrier and process physician orders to insurance carriers for approval and authorization when required (if helping a region) Navigate through multiple online EMR systems to obtain applicable documentation Enter and review all pertinent information in EMR system including authorizations and expiration dates Meet quality assurance requirements and other key performance metrics Pays attention to detail and has great organizational skills Actively listens to teams, region leaders and handle stressful situations with compassion and empathy. Ability to analyze data and reports to identify execution errors in workflow, troubleshoot and fix the exceptions, advise staff on corrections. Collaborate with the Operations Team on exceptions and solutions within workflow processes Communicate with operations teams and leadership on an on-going basis regarding any noticed trends in process errors with insurance companies Assist with various projects and tasks as needed for various unique processes Participate in the effort to define, document, and refine processes, procedures and workflows for business operations based on industry and company best-practices. Participate in the effort to create training materials and train client engagement and service teams Maintain patient confidentiality and function within the guidelines of HIPAA. Completes assigned compliance training and other educational programs as required. Maintains compliant with AdaptHealth's Compliance Program. Perform other related duties as assigned. Competency, Skills and Abilities: Excellent ability to communicate both verbally and in writing Ability to prioritize and manage multiple tasks Proficient computer skills and knowledge of Microsoft Office Solid ability to learn new technologies and possess the technical aptitude required to understand flow of data through systems as well as system interaction General knowledge of Medicare, Medicaid, and Commercial health plan methodologies and documentation requirements preferred. Work well independently and as part of a group Ability to adapt and be flexible in a rapidly changing environment, be patient, accountable, proactive, take initiative and work effectively on a team Requirements Education and Experience Requirements: High School Diploma or equivalency Three (3) years' work related in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry is required. Physical Demands and Work Environment: Work environment will be stressful at times, as overall office activities and work levels fluctuate Must be able to bend, stoop, stretch, stand, and sit for extended periods of time Subject to long periods of sitting and exposure to computer screen Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use Excellent ability to communicate both verbally and in writing Ability to effectively communicate both verbally and written with internal and external customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy. Mental alertness to perform the essential functions of position.
    $40k-67k yearly est. 60d+ ago
  • Revenue Operations Specialist

    Acres.com Career

    Operations specialist job in Fayetteville, NC

    About The Role As a key member of the RevOps team, you will be responsible for the daily administration and optimization of the HubSpot CRM. You will ensure data integrity through regular hygiene checks and build essential reports and dashboards to provide crucial operational visibility to the Sales, Marketing, Finance, and Customer Success teams. Your strong attention to detail and proficiency in data analysis will be vital as you support monthly KPI reporting, troubleshoot system issues, and contribute to documenting and optimizing core business processes which has a direct impact on revenue. Key Responsibilities: Assist with daily administration of HubSpot CRM, including data entry, pipeline updates, property management, and workflow monitoring. Build and maintain standard dashboards and reports for Sales, Marketing, Finance, and Customer Success teams. Support RevOps leadership and finance with monthly and quarterly KPI reporting (pipeline, conversion rates, lead stages, win/loss, attribution). Conduct regular data hygiene checks to ensure accuracy (duplicate removal, field normalization, missing data audits). Help optimize lead routing, lifecycle stage updates, and basic workflow automations within HubSpot. Pull data from HubSpot and other tools into Excel/Google Sheets for analysis. Document processes, workflows, and playbooks to support operational consistency. Coordinate with Sales and Marketing to troubleshoot CRM issues and answer “how-to” questions. Contribute to ongoing process improvements for funnel efficiency and operational visibility. Qualifications 0-2 years experience in RevOps, Sales Ops, Marketing Ops, or related internship/analyst role. Basic working knowledge of HubSpot CRM (coursework, certification, or hands-on experience preferred). Strong proficiency with Excel/Google Sheets: VLOOKUP, pivot tables, filters, conditional formatting. Excellent organizational skills with a high attention to detail and accuracy. Ability to interpret data and communicate insights clearly to non-technical teams. Comfortable working cross-functionally with Sales, Marketing, Customer Success, and Finance. Strong problem-solving skills and willingness to learn technical systems. HubSpot certifications (CRM, RevOps, Reporting, or Marketing Software) are a plus. Experience with BI tools (Looker Studio, Power BI, Easy Insight, etc.) is a bonus but not required.
    $39k-65k yearly est. 24d ago
  • Associate II, Warehouse Operations (Monday-Friday)

    Cardinal Health 4.4company rating

    Operations specialist job in Durham, NC

    Work Schedule: Mon/Tu/Fr 2:00 PM to 12:30 AM or until work completed and Saturday 11am-9:30pm or until the work is complete What Warehouse Operations contributes to Cardinal Health Warehouse Operations is responsible for performing/controlling a combination of manual or automated tasks necessary for the receipt, storage, and shipment of product. This may include functions of receiving, picking, packing, shipping, staging, transporting, storage, delivery, etc. Also responsible for the efficient flow of products from the point of product receipt from vendors to the shipment of products (via prescribed service parameters) to a variety of internal and external customers. Responsibilities • Follow established process to fulfill orders. This includes accurately picking products, performing quality control checks, packing products, and preparing orders for shipment. • Cross-training in multiple areas of the warehouse and participating in projects as needed. • Perform housekeeping and inventory control tasks and maintain a clean and safe work environment. • Willingness to train and be certified to drive material handling equipment as required by job duty. Example equipment in the facility includes order picker (cherry picker), forklift, reach truck, pallet jack, and walkie rider Qualifications We are open to candidates with little to no warehouse experience. If you are comfortable working in a fast-paced, goal-oriented environment you could be a great fit for our team. All training is provided starting your first day! • Ability to bend, reach, stoop, lift and stand for entire shift • Ability to lift up to 50 pounds • Comfort working with heights up to 20 to 30 feet regularly • Self-motivated with ability to work in a team-oriented environment • Ability to follow direction and change priorities • Good verbal and written communication skills • Experience working with technologies, like computers or point of sale systems, a plus • Work schedules require you to have the ability to work overtime as necessary to ensure that all of the day's work is complete What is expected of you and others at this level • Applies acquired knowledge and skills to complete standard tasks • Readily learns and applies new information and methods to work in assigned area • Maintains appropriate licenses, training, and certifications • Works on routine assignments that require some problem resolution • Works within clearly defined standard operating procedures and/or scientific methods • Adheres to all quality guidelines • Works under moderate degree of supervision • Work typically involves regular review of output by work lead or supervisor • Refers complex unusual problems to supervisor Pay rate: $20.00 per hour (includes shift differential) Bonus eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medical, dental and vision coverage Paid time off plan Health savings account (HSA) 401k savings plan Access to wages before pay day with my FlexPay Flexible spending accounts (FSAs) Short- and long-term disability coverage Work-Life resources Paid parental leave Healthy lifestyle programs Application window anticipated to close: 1/10/2026 *if interested in opportunity, please submit application as soon as possible. “We support our veterans and will work with you during your military to civilian transition.” Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply. Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law. To read and review this privacy notice click here
    $20 hourly Auto-Apply 5d ago
  • IT Operations Specialist

    Arete Technologies 4.5company rating

    Operations specialist job in Raleigh, NC

    Arete Technologies, Inc. offers set of innovative Consulting and Outsourcing services, bridging the gap between requirements and outputs of various dexterous and facile companies worldwide. The thrust of providing global deliverables with focus on providing paramount and unsurpassed services combined with cost saving solutions to the clients We understand the business requirements in the present day corporate scenario and aspire to provide world-class services enabling the organization to burgeon and flourish while keeping the work-life balance intact. The Global delivery mechanism followed at Arete Technologies, Inc. saddles proficient schemas and unconventional channels to provide one-stop solutions for all your workforce needs. our Team is an exquisite amalgamation of vast experiences of over 30 years in IT Consulting and Staffing industry. Connoisseurs in the field of staff augmentation for IT, we operate on 24 by 7 model with an aim of providing affordable and adept professionals with an assurance of satisfaction for both Consultants and Clients. We are pre-eminent service providers in the field of staff augmentation, IT Consultancy, Software development, Web Development providing unexcelled services and focusing on both the employers and employees. Job Description The candidate is responsible for the administration, support, stability, and security of enterprise systems, servers, and networks. ***Candidates must have hands on experience with ServiceNow. This position is responsible for advanced level response and support for users of client computing and network services. This is a hands-on role responsible for the administration, support, stability, and security of enterprise systems, servers, and networks. The person in this role will ensure infrastructure security and stability across all locations in the enterprise. The position will support data center operations, server operations, advanced level support, web server administration, system monitoring, incident response, 24x7x365 on-call support, etc. This position also involves supporting core platforms such as Tier 1 business applications. Qualifications Local candidates will be preferred first Additional Information Thanks and Regards, Anushka Doegar
    $63k-89k yearly est. 12h ago
  • Business Process Specialist

    Skanska 4.7company rating

    Operations specialist job in Raleigh, NC

    Skanska is searching for a dynamic Business Process Specialist. This is a great opportunity to start a career with a company that builds things that matter and values its team. We are proud to share our culture of diversity and inclusion. Our work makes a clear contribution to society and the environment around us. We build in many different verticals. (******************************************************** Whether we are building schools to provide inspiring spaces for learning, roads to connect communities, or hospitals to care for patients, it all contributes to our purpose - we build for a better society. Skanska's values -Be Better Together, Act Ethically and Transparently, Commit to Customer, and Care for Life-are deeply engrained in how we work, which is why our values support and drive our D&I efforts. The Business Process Specialist will be responsible for analyzing, designing, and implementing business process automations to improve efficiency and effectiveness. This role requires an understanding of business operations, strong analytical skills, and the ability to work collaboratively with various departments. **Business Process Specialist Required Qualifications:** + 3+ years of experience with process mapping and data analysis tools (Visio). + 3+ years of experience in programming Power Apps (Canvas, Office 365, Power BI, MS Forms, and SharePoint). + 3+ years of experience managing projects to achieve successful implementation of process improvements. + Bachelor's Degree - or 8 years equivalent experience plus a minimum of 7 years prior relevant experience. Currently, the company is not considering applicants for this position who now or in the future require employment sponsorship by the company. **Our** Investment (************************************************ **in you:** + We believe that Benefits (********************************************************************** should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options (including medical, dental, and vision insurance plans), expert guidance, and always-on tools, that are personalized to meet the needs of your reality - to help support you physically, financially, and emotionally through the big milestones and in your everyday life. Please visit the compensation and Benefits (********************************************************************** summary on our careers site for more details. + As a Skanska community, our values ground us, and our diversity of experience propels us forward. No matter what your career stage, there's a place for you to thrive here and partner with us in shaping how our world lives, moves, and connects. + At Skanska, we Care for Life. And we're committed to supporting your whole health and peace of mind through inclusive and personalized total rewards. + We're committed to your success by developing you in your role and supporting your career growth + Compensation and financial well-being (********************************************************************** - Competitive base salary, excellent bonus program, 401k, & Employee ownership program. **Come work with us and join a winning team!** **Background Check Required** Skanska is an Equal Employment Opportunity (EEO) Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, disability, age, genetic information, citizenship, protected veteran status, or any other categories protected under applicable federal, state, and local laws. Skanska Equal Employment Opportunity Skanska uses knowledge & foresight to shape the way people live, work, and connect. More than 135 years in the making, we're one of the world's largest construction and project development companies. With operations in select markets throughout the Nordics, Europe and the United States, global revenue totaled $15.9 billion in 2024. Skanska in the U.S. operates 28 offices across the country, with its headquarters in New York City. In 2024, the U.S. construction sector generated $8.2 billion in revenue, and the U.S. development sector's net investments in commercial projects totaled $224 million. Together with our customers and the collective expertise of our 6,300 teammates in the U.S. and 26,300 globally, we create innovative and sustainable solutions that support healthy living beyond our lifetime. Skanska's Applicant Privacy Policy for California Residents (****************************************************************************************************************** **Search Firm and Employment Agency Disclaimer** _Search Firm and Employment Agency Disclaimer Skanska USA Human Resources ("Skanska HR") provides HR services to the Skanska business units within the U.S.A. including Skanska USA Civil Inc., Skanska USA Building Inc., Skanska USA Commercial Development Inc. and Skanska Infrastructure Development Inc. (collectively "Skanska USA"). As such, Skanska HR is the sole authorized representative of Skanska USA to execute any agreements with search firms, employment agencies or any employment vendor ("Vendor"). As a condition precedent to any entitlement for payment, a Vendor shall have both (1) Skanska USA Placement Agreement, and (2) an Engagement Job Order executed by an authorized Skanska HR representative. Absent the properly executed documents, Skanska HR shall have no obligation to make payment to the Vendor. Verbal or written communications from any employee of Skanska USA business units shall not be considered binding obligations. All resumes whether unsolicited or solicited shall be considered property of Skanska HR._
    $54k-72k yearly est. 60d+ ago
  • Sales Operation Specialist

    Kioti

    Operations specialist job in Wendell, NC

    Department: 171013 - Sales Operation Reports to: Sales Operation Manager Position Status: Full Time Status: EXEMPT (Salary) Management Level: Non-Management JOB SUMMARY The Sales Operation Specialist will support the sales team by streamlining operations, optimizing processes, and ensuring effective sales strategies are executed. This position will work closely with various departments to provide data-driven insights, manage sales tools and systems, and contribute to the overall efficiency of the sales function. KEY RESPONSIBILITIES OF JOB Sales Process Optimization: Develop and implement sales processes and procedures to automate repetitive tasks and improve efficiency and effectiveness. Evaluate end to end sales operations to identify process gaps and lead cross functional stakeholders to optimize sales visibility and execution Data Management and Reporting: Manage and maintain regular reports on sales performance and sales data for key KPIs in CRM systems. Generate regular reports on sales performance, pipeline metrics, and other key indicators. Analyze sales data to identify trends, opportunities, and areas for improvement. Sales Tools and Systems: Develop and manage sales tools and platforms. Troubleshoot and resolve issues related to sales technology and systems. Train sales staff on new tools and processes. Collaboration and Communication: Coordinate with other departments (e.g., Marketing, Finance, Customer Service) to ensure alignment with sales objectives. Facilitate communication between the sales team and other stakeholders to ensure smooth operations. Sales Planning and Strategy: Assist in the development of sales plans, programs and strategies by providing relevant data and insights. Support the implementation of sales strategies and monitor their effectiveness. Administrative Support: Provide administrative support to the Sales Operation Managers and the sales team as needed. Manage and maintain sales documentation, including contracts, proposals, and agreements. Forecasting & Inventory Alignment Manage in monitoring sales forecasts and aligning with production and inventory teams to ensure product availability. Support the monthly PSI (Planning-Sales-Inventory) process and provide insights to optimize stock levels. Oversee PO placement to ensure timely order execution and alignment with Sales forecasts. EDUCATIONAL AND PHYSICAL REQUIREMENTS Education: Bachelor's degree in economics, statistics, mathematics, business administration, marketing, or a related field. Experience: 1-2 years of experience in supply chain, sales operations, sales support, or a related role is preferred. Skills: Strong analytical and problem-solving skills. Proficiency in ERP systems (e.g., SAP), CRM systems (e.g., Salesforce) and Microsoft Office Suite (Excel, PowerPoint, Word). Excellent organizational and time-management skills. Strong communication and interpersonal abilities. Ability to work independently and as part of a team. Bi-lingual Preferred (English / Korean) Attributes: Detail-oriented with a commitment to accuracy. Proactive and able to handle multiple tasks in a fast-paced environment. Eager to learn and grow within the sales operations field.
    $52k-88k yearly est. Auto-Apply 57d ago
  • Sales Operation Specialist

    Kioti Tractor

    Operations specialist job in Wendell, NC

    Department: 171013 - Sales Operation Reports to: Sales Operation Manager Location: Corporate Headquarters - NC Position Status: Full Time Status: EXEMPT (Salary) Management Level: Non-Management JOB SUMMARY The Sales Operation Specialist will support the sales team by streamlining operations, optimizing processes, and ensuring effective sales strategies are executed. This position will work closely with various departments to provide data-driven insights, manage sales tools and systems, and contribute to the overall efficiency of the sales function. KEY RESPONSIBILITIES OF JOB Sales Process Optimization: Develop and implement sales processes and procedures to automate repetitive tasks and improve efficiency and effectiveness. Evaluate end to end sales operations to identify process gaps and lead cross functional stakeholders to optimize sales visibility and execution Data Management and Reporting: Manage and maintain regular reports on sales performance and sales data for key KPIs in CRM systems. Generate regular reports on sales performance, pipeline metrics, and other key indicators. Analyze sales data to identify trends, opportunities, and areas for improvement. Sales Tools and Systems: Develop and manage sales tools and platforms. Troubleshoot and resolve issues related to sales technology and systems. Train sales staff on new tools and processes. Collaboration and Communication: Coordinate with other departments (e.g., Marketing, Finance, Customer Service) to ensure alignment with sales objectives. Facilitate communication between the sales team and other stakeholders to ensure smooth operations. Sales Planning and Strategy: Assist in the development of sales plans, programs and strategies by providing relevant data and insights. Support the implementation of sales strategies and monitor their effectiveness. Administrative Support: Provide administrative support to the Sales Operation Managers and the sales team as needed. Manage and maintain sales documentation, including contracts, proposals, and agreements. Forecasting & Inventory Alignment Manage in monitoring sales forecasts and aligning with production and inventory teams to ensure product availability. Support the monthly PSI (Planning-Sales-Inventory) process and provide insights to optimize stock levels. Oversee PO placement to ensure timely order execution and alignment with Sales forecasts. EDUCATIONAL AND PHYSICAL REQUIREMENTS Education: Bachelor's degree in economics, statistics, mathematics, business administration, marketing, or a related field. Experience: 1-2 years of experience in supply chain, sales operations, sales support, or a related role is preferred. Skills: Strong analytical and problem-solving skills. Proficiency in ERP systems (e.g., SAP), CRM systems (e.g., Salesforce) and Microsoft Office Suite (Excel, PowerPoint, Word). Excellent organizational and time-management skills. Strong communication and interpersonal abilities. Ability to work independently and as part of a team. Bi-lingual Preferred (English / Korean) Attributes: Detail-oriented with a commitment to accuracy. Proactive and able to handle multiple tasks in a fast-paced environment. Eager to learn and grow within the sales operations field.
    $52k-88k yearly est. Auto-Apply 56d ago
  • Sales Operations Specialist

    Med-El Corporation

    Operations specialist job in Raleigh, NC

    Sales Operations Specialist Full-Time Hybrid Durham, NC About the Company: MED-EL Corporation is a global leader in hearing implant technology and research. While headquarters resides in Austria, our US branch is based in Durham, North Carolina, at Research Triangle Park. We pride ourselves in being innovators through and through. We bring people the joy of sound through our extensive portfolio of hearing technology and consistently pursue product and process improvement. MED-EL hearing implant systems combine the latest scientific advances, engineering, and manufacturing techniques to offer performance, safety, and reliability. With people at the epicenter of our research and technology, we relentlessly pursue connection-connection to sound, connection to each other, connection to possibility. Here at MED-EL, we are proud to offer a diverse, team-focused culture driven by our passion to support candidates, recipients, their families, and clinical partners. Our Mission: Delivering leading-edge technology to restore hearing and empower connection. About the Role: We're seeking a proactive and detail-driven Sales Operations & Enablement Specialist to strengthen our commercial strategy and empower our growing sales organization. In this role, you'll serve as the connective hub between sales, business systems, marketing, and leadership to ensure our teams have the tools, insights, and processes needed to perform at their best. Primary Responsibilities: Develop and execute a sales operations/enablement strategy aligned with MED-EL's commercial goals Maintain sales playbooks with updated system analytics, links to reporting and CRM best practices Serve as liaison with internal Business Systems team by advocating and representing the needs of the sales team Design and deliver onboarding and ongoing training programs for sales team for CRM, Power BI and Contract Management Logistical product launch support for the field (coordinating with marketing and operations) Support of field staff credentialing and training requirements Manage sales platforms within CRM, Power BI, Box and Contract Management tool Analyze sales performance data to identify gaps and recommend targeted interventions Partner with regional sales leaders to develop unified initiatives and track their adoption Manage contracting and implementation process for health system contracts including Government Services and large-scale RFPs Lead cross-functional initiatives to improve lead management, order processing, and customer onboarding Support sales leadership with strategic insights and performance reviews Ensure data integrity and compliance across sales systems and processes Position Qualifications: Bachelor's degree in business, marketing, or related field 2+ years in sales operations/ enablement, training, or commercial operations, ideally in MedTech or life sciences Strong understanding of sales methodologies Experience with CRM systems (e.g., Salesforce, Microsoft Dynamics), Power BI and Excel Excellent communication, project management, and cross-functional collaboration skills Experience with sales forecasting, territory design, and incentive modeling Located in - or willing to relocate to - Durham, NC What We Offer: We know that benefits are important to you, and we offer a robust benefits package including: Medical, dental, and vision coverage available, effective on the first day of the month following 30 days of active service. 401k Match Health Savings Account Short term and long-term disability paid by the company. Company paid life insurance with an option to purchase additional coverage. FSA Dependent Care Pet Insurance Critical Illness Accident Insurance Hospital Indemnity Insurance PTO - 20 days annual that is accrued each pay period. Plus 40 hours Medical/Sick leave annual, prorated from hire date and 9 holidays. Employee Assistance Program MED-EL Corporation is an Equal Opportunity/ Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.
    $52k-88k yearly est. 31d ago
  • Operations Specialist

    Adapthealth LLC

    Operations specialist job in Fayetteville, NC

    Requirements Education and Experience Requirements: High School Diploma or equivalency Three (3) years' work related in health care administrative, financial, or insurance customer services, claims, billing, call center or management regardless of industry is required. Physical Demands and Work Environment: Work environment will be stressful at times, as overall office activities and work levels fluctuate Must be able to bend, stoop, stretch, stand, and sit for extended periods of time Subject to long periods of sitting and exposure to computer screen Ability to perform repetitive motions of wrists, hands, and/or fingers due to extensive computer use Excellent ability to communicate both verbally and in writing Ability to effectively communicate both verbally and written with internal and external customers with the ability to demonstrate empathy, compassion, courtesy, and respect for privacy. Mental alertness to perform the essential functions of position.
    $39k-65k yearly est. 60d+ ago
  • Sales Operation Specialist

    Kioti Tractor

    Operations specialist job in Wendell, NC

    Department: 171013 - Sales Operation Reports to: Sales Operation Manager Position Status: Full Time Status: EXEMPT (Salary) Management Level: Non-Management JOB SUMMARY The Sales Operation Specialist will support the sales team by streamlining operations, optimizing processes, and ensuring effective sales strategies are executed. This position will work closely with various departments to provide data-driven insights, manage sales tools and systems, and contribute to the overall efficiency of the sales function. KEY RESPONSIBILITIES OF JOB Sales Process Optimization: Develop and implement sales processes and procedures to automate repetitive tasks and improve efficiency and effectiveness. Evaluate end to end sales operations to identify process gaps and lead cross functional stakeholders to optimize sales visibility and execution Data Management and Reporting: Manage and maintain regular reports on sales performance and sales data for key KPIs in CRM systems. Generate regular reports on sales performance, pipeline metrics, and other key indicators. Analyze sales data to identify trends, opportunities, and areas for improvement. Sales Tools and Systems: Develop and manage sales tools and platforms. Troubleshoot and resolve issues related to sales technology and systems. Train sales staff on new tools and processes. Collaboration and Communication: Coordinate with other departments (e.g., Marketing, Finance, Customer Service) to ensure alignment with sales objectives. Facilitate communication between the sales team and other stakeholders to ensure smooth operations. Sales Planning and Strategy: Assist in the development of sales plans, programs and strategies by providing relevant data and insights. Support the implementation of sales strategies and monitor their effectiveness. Administrative Support: Provide administrative support to the Sales Operation Managers and the sales team as needed. Manage and maintain sales documentation, including contracts, proposals, and agreements. Forecasting & Inventory Alignment Manage in monitoring sales forecasts and aligning with production and inventory teams to ensure product availability. Support the monthly PSI (Planning-Sales-Inventory) process and provide insights to optimize stock levels. Oversee PO placement to ensure timely order execution and alignment with Sales forecasts. EDUCATIONAL AND PHYSICAL REQUIREMENTS Education: Bachelor's degree in economics, statistics, mathematics, business administration, marketing, or a related field. Experience: 1-2 years of experience in supply chain, sales operations, sales support, or a related role is preferred. Skills: Strong analytical and problem-solving skills. Proficiency in ERP systems (e.g., SAP), CRM systems (e.g., Salesforce) and Microsoft Office Suite (Excel, PowerPoint, Word). Excellent organizational and time-management skills. Strong communication and interpersonal abilities. Ability to work independently and as part of a team. Bi-lingual Preferred (English / Korean) Attributes: Detail-oriented with a commitment to accuracy. Proactive and able to handle multiple tasks in a fast-paced environment. Eager to learn and grow within the sales operations field.
    $52k-88k yearly est. Auto-Apply 57d ago

Learn more about operations specialist jobs

How much does an operations specialist earn in Smithfield, NC?

The average operations specialist in Smithfield, NC earns between $31,000 and $85,000 annually. This compares to the national average operations specialist range of $35,000 to $85,000.

Average operations specialist salary in Smithfield, NC

$52,000
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