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Torchlight 3.3
Operations specialist job in Tysons Corner, VA
We are seeking a highly motivated, detail-oriented OperationsSpecialist to join our dynamic team. This role is essential in providing comprehensive operational, project management, and HR support to the organization. You will partner closely with senior leadership, acting as the liaison that brings together people, processes, and platforms. The ideal candidate is a proactive self-starter who thrives in a fast-paced environment and brings both strategic insight and tactical execution to the table.
Responsibilities:
Operations
Coordinate internal and external events (SOF Week, Board of Directors meetings, etc.)
Provide logistical support for TIAB and "Lighting the Torch" meetings
Oversee office operations, including mail, supplies, calendar, and company inbox management
Support catering and meeting logistics
Manage DocuSign workflows
Maintain CRM data integrity
Provide executive assistance, including composing communications and overseeing the calendar
Act as liaison between the executive team, Board of Directors, and Advisory Board
Manage internal and external document workflows (contracts, NDAs, etc.)
Provide business support, including research, data collection, and presentation development
Maintain and enhance internal systems, including digital records and knowledge management tools
Manage travel budgets
Manage Branding guidelines and updates to Google Slides templates, Google Docs (letterhead), etc.
Marketing & Communications
Collaborate with external marketing teams to manage the website
Draft and schedule LinkedIn posts and other social media content
Update branded materials: letterhead, presentations, templates, and DocuSign signatures
IT Coordination
Works closely with internal and external IT requests ensuring a positive employee experience in addition to onboarding and offboarding processes
Travel & Administration
Book and manage travel for the CEO and employees
Liaise with vendors and coordinate executive-level travel, accommodations, and ground transport
Organize and support client, board, and leadership meetings and events
Qualifications Required
Bachelor's degree or equivalent work experience in Human Resources, Business Administration, or related field
5+ years of HR or operations experience, preferably in a high-growth or entrepreneurial setting
Exceptional written and verbal communication skills
High level of discretion, professionalism, and emotional intelligence
Self-motivated with a solution-oriented mindset and strong attention to detail
Flexible and adaptable in a fast-paced, evolving work environment
Human Resources
Assists with organizational changes, including project planning, legal coordination, and team communication
Acts as an HR internal resource for employees answering day to day inquiries
Oversee employee lifecycle processes, including:
Onboarding: New hire setup, orientation, background checking and portal training
Offboarding: Coordination with managers and IT to ensure smooth transitions
Employee Separations: Handles coordination with Finance team and Insperity PEO
Administer and track performance reviews and follow-ups
Administer and track individual goals and follow-ups
Maintains an updated job description library and updates org charts routinely
Manage and maintain JazzHR (ATS): system setup, training, and troubleshooting
Lead HR special projects and initiatives
Coordinate employee engagement programs (training, achievement awards, etc.)
Assist in HR role's in annual audits
Pulls together yearly pay dates and Holidays for the US and UK
Manages annual updates to the employee handbook
Qualifications Desired
Proficient in Google Workspace; strong PowerPoint and document design abilities
Experience with JazzHR or an ATS, Notion, DocuSign, and CRM tools like Pipedrive is highly preferred
Proven experience in project management and ability to juggle multiple priorities
Torchlight
Torchlight Analytics LLC provides Behavior Based Insights™ to decision-makers in government and corporate organizations to uncover emerging threats and new opportunities.
Torchlight is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or any other protected class. U.S. Citizenship is required for positions requiring government security clearance and for certain other restricted positions.
$60k-95k yearly est. 3d ago
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SAP - Quality Management - QM - Senior - Consulting - Location OPEN
Ernst & Young Oman 4.7
Operations specialist job in Annapolis, MD
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
Our objective is to provide clients with a unique business perspective on how to leverage SAP technology to improve their operations. This is rooted in EY's SAP service line capabilities (Supply Chain, FICO, BPC, Data & Analytics, Customer, Tech/Arch and SuccessFactors) that are focused on helping clients improve performance and increase productivity.
The opportunity
We are seeking a forward-thinking SAP professional to join our Technical Consulting team. Collaborating with external clients and internal teams, you will use your strong proficiency in SAP technology to help clients achieve improved outcomes and lasting results. Harnessing our expertise in tax, assurance, transaction and risk, and by utilizing your capabilities to implement SAP, you will pave the way for innovative solutions.
As a Senior Technology Analyst, you will play a pivotal role in bridging the gap between business needs and technical solutions. You will interact with business stakeholders to gather and analyze requirements, ensuring that newly implemented technology solutions meet their needs. Your collaboration with technical teams will be essential in designing and delivering effective system architecture solutions.
Your key responsibilities
In this role, you will spend your time engaging with clients and internal teams to ensure successful project delivery. You will face challenges that require analytical thinking and problem-solving skills, providing you with opportunities to learn and grow in a dynamic environment. This position may require regular travel to meet with clients, allowing you to build relationships and understand their needs better. Key responsibilities include:
Interacting with business stakeholders to evaluate business models and processes.
Analyzing newly implemented technology solutions to verify they meet business requirements.
Collaborating with technical teams to design and deliver system architecture solutions.
Strategically design and prototype SAP QM (Quality Management) solutions, leading discussions on functionality to support informed decision-making.
Conduct comprehensive system demonstrations to highlight SAP's standard capabilities, gaining stakeholder acceptance while pinpointing any functional discrepancies or specific client needs.
Accurately interpret and convert local business needs into corresponding system configurations, ensuring SAP setups align with customer objectives.
Develop detailed functional specifications that effectively communicate business requirements to bridge the gap with SAP's capabilities.
Interface effectively with developers to translate functional specification documentation into technical specifications and the development of technical designs.
Perform field and value mappings associated with data conversion efforts.
Demonstrate the system's new features and improvements to stakeholders after configuration and development are complete.
Provide support and subject matter expertise during the execution of testing activities and resolve any specific issues identified during testing.
Work on the development training materials incorporating requirements and deliver end user training or ‘train the trainer' workshops according to the training plans/schedules.
Provide essential support after system go-live, swiftly addressing and rectifying any emerging issues to ensure uninterrupted business operations.
Exhibit deep technical proficiency and an understanding of business processes to contribute to the project's success.
Cross team coordination on integration points with PTD, LEX(IM/EWM), STP to ensure seamless alignment across various system components.
Skills and attributes for success
To excel in this role, you will need a combination of technical and interpersonal skills. Your ability to build relationships and communicate effectively will be crucial.
On your typical engagement, you will work with the key stakeholders to understand their needs and advise on SAP system capabilities. You will initiate the requirement gathering, architect solutions, blueprinting, testing, complete the workflow and documentation, as well as the functional design of the solution. Liaise with the stakeholders and technical team to translate needs into business solutions and complete the configurations and/or integrations with SAP and non-SAP systems. The following skills and attributes will make a significant impact:
Strong analytical and decision-making abilities.
Proficiency in technology business requirements definition and analysis.
Experience in system configuration design and technology cost-benefit analysis.
Ability to manage client relationships and communicate with impact.
To qualify for the role, you must have
A bachelor's degree.
Typically, no less than 2 - 4 years relevant experience working with SAP ERP based systems, with a specialized focus on Quality Management modules.
Strong technical skills in application functional design.
Expertise in technology business requirements definition, analysis, and mapping.
Capacity for critical thinking and complex problem-solving.
Strong written and verbal communication, presentation, client service and technical writing skills.
Ability and comfort level researching client inquiries and emerging issues, including regulations, industry practices, and new technologies.
A flexibility and willingness to travel to meet client needs; travel is estimated at 40-60%.
Ideally, you'll also have
Prior consulting industry experience or deep functional experience.
SAP certification(s).
Experience with at least one full cycle implementation of your core module.
What we look for
We seek individuals who are proactive, innovative, and eager to contribute to team success. Top performers are those who demonstrate strong analytical skills, the ability to communicate effectively, and a passion for technology and its impact on business.
#FY26SAP
What we offer you
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $102,500 to $187,900. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is $122,900 to $213,400. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
Are you ready to shape your future with confidence? Apply today.
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
EY | Building a better working world
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at ************************** .
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$122.9k-213.4k yearly 1d ago
Continuity of Operations (COOP) Specialist
LMI Consulting, LLC 3.9
Operations specialist job in Springfield, VA
Job ID 2025-13201 # of Openings 1 Category Intelligence Benefit Type Salaried High Fringe/Full-Time
LMI is a new breed of digital solutions provider dedicated to accelerating government impact with innovation and speed. Investing in technology and prototypes ahead of need, LMI brings commercial-grade platforms and mission-ready AI to federal agencies at commercial speed.
Leveraging our mission-ready technology and solutions, proven expertise in federal deployment, and strategic relationships, we enhance outcomes for the government, efficiently and effectively. With a focus on agility and collaboration, LMI serves the defense, space, healthcare, and energy sectors-helping agencies navigate complexity and outpace change. Headquartered in Tysons, Virginia, LMI is committed to delivering impactful results that strengthen missions and drive lasting value.
The COOP Specialist will provide technical and programmatic support to ensure continuity of operations (COOP) planning, assessment, and implementation across an intelligence agency enterprise. The role supports evaluation of DoD and IC efforts for COOP, analyzing their impact on client systems and mission resilience.
Responsibilities
Conduct assessments of COOP-related initiatives to determine implications for client systems and operations.
Support the review and evaluation of strategic direction for systems participating in COOP architectures.
Advise leadership on COOP best practices, compliance standards, and risk mitigation approaches.
Coordinate with internal and external stakeholders to align COOP strategies across the enterprise.
Develop briefings, reports, and recommendations for leadership and mission owners.
Qualifications
Bachelor's degree in information systems, emergency management, or related discipline.
Experience supporting continuity of operations planning, assessments, or exercises for DoD or IC customers.
Familiarity with COOP policies, directives, and architectures (e.g., FCD-1, DoDI 3020 series).
Strong analytical and communication skills, with ability to interface with senior government stakeholders.
Must possess a TS/SCI with CI Polygraph
The salary range displayed represents the typical salary range for this position and is not a guarantee of compensation. Individual salaries are determined by various factors including, but not limited to location, internal equity, business considerations, client contract requirements, and candidate qualifications, such as education, experience, skills, and security clearances.
The target salary range for this position is up to $155,000.
LMI is an Equal Opportunity Employer. LMI is committed to the fair treatment of all and to our policy of providing applicants and employees with equal employment opportunities. LMI recruits, hires, trains, and promotes people without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, disability, age, protected veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local law. If you are a person with a disability needing assistance with the application process, please contact
Colorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
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This position requires an advanced understanding of loan products and in-depth loan industry experience, and the ability to handle complex maintenance and service activities. The Loan Operations Associate III supports our customers' loan servicing needs and contributes to the development and improvement of all processes, as well as to the objectives of the team and business. The incumbent directly faces internal and external customers and prioritizes delivery of excellent experience, using strong communication and diplomacy skills, while simultaneously managing a variety of standard loan servicing activities.
Position Accountabilities
Ability to work effectively with minimal supervision and be a team player
Responds to inquiries relating to his or her particular area or to requests from customers and other Bank personnel within given time frames and within established policy
Supports other teammates within the team
Understanding assigned process and procedures as it relates to the job task
Adhere to all applicable laws and regulations governing bank operations, including compliance with the Bank's BSA/AML Policy and Procedures
Ensure excellent service is provided to our internal partners and customers
Identifies and resolves issues within assigned function
Performs all other job duties as assigned
Provide high degree of professionalism and confidentiality in handling and having access to sensitive information.
Takes accountability for entire process from receipt of work to resolution and closure. Provide recommendations on areas of opportunities
Advanced understanding of loan documentation and the ability to apply complex legal concepts to system entries
Perform advanced loan maintenance, code corrections and/or changes, reversals and reapplication of payments
Perform manual interest accrual calculations
Perform loan boarding of complex loans to core operating systems with accuracy
Process complex loan modifications, conversions, and extensions
Participate in the production year-end regulatory tax reporting and corrective reporting
Comply with dual control standards as required
Ensure daily production goals are met and maintain quality
Participate on assigned projects
Perform research with regard to complex loan and general ledger accounts
Manage complex syndication, participation, Equipment Finance and SWAP transactions
Perform complex manual system updates, form generation, and billing schedules
Assist with SBA, Federal Reserve Bank, and FHLB pledging reporting activities
Provide cross-training to department teammates, as needed
Handle escalated customer requests
Support the functions outlined in the Loan Operations Associate I and Loan Operations Associate II roles as needed
Organizational Relationship
This position reports to the Supervisor - Loan Operations
Position Qualifications
Education & Experience
High School diploma or equivalent required.
Minimum 3 years loan servicing experience or 5 years of operations or related experience REQUIRED
Banking, accounting or finance experience required
Knowledge & Skills
Advanced experience with MS Office Suite
High level of accuracy and great attention to detail
Excellent customer service skills
Excellent oral and written communication skills
Detail oriented and quality focused
Flexible, able to adapt to change
Ability to prioritize tasks and meet deadlines
Able to handle and prioritize multiple assignments
Experience with loan operations processes
Familiar with complex loan documents and concepts
Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting about/careers/benefits.
We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$85k-138k yearly est. 5d ago
Marketing & Sales Operations Support Specialist
Structural Group, Inc. 4.4
Operations specialist job in Columbia, MD
Structural Group, Inc., develops and integrates products, engineering support, repair and maintenance services to provide value-added solutions to owners, engineers and contractors. We provide specialty contracting services through our contracting companies, and state-of-the-art proprietary products and engineering support services through our technologies company. With over 2,500 employees working from locations nationwide and in select international markets, we serve the Commercial, Public, Transportation Industrial, and Power markets to tackle the toughest construction challenges.
As a Marketing and Sales Operations Support Specialist, you will provide marketing support for our commercial marketing initiatives as well as for select specialty products and services. You will report to the Commercial Marketing Manager and will assist in the implementation of the Structural Group Marketing plan.
A typical day in the life of our Marketing and Sales Operations Support Specialist may include:
Liaison between sales and Marketing/Creative/Sales Operations
Support the execution of industry/client related trade shows, pre/post show, tradeshow promotions and sponsorships to ensure tradeshow presence, product showcase and logistical requirements are delivered on time
Support the planning and execution of small, medium events - local and throughout the US
Support the day-to-day execution of marketing plans
Monitor and report on all assigned marketing activity
Utilize Salesforce for tracking requests and events
Ensure effective use of marketing resources
Process invoices as needed
Support other departments, corporate team and HR with marketing efforts as needed
Support sales in any additional requests (advertisements, documents, suggestions, research)
This position may be for you if you meet the following requirements:
Bachelor's degree in Marketing, Communications, or related field of study
3-7 years of professional marketing experience; exposure to architectural, engineering or construction industry is a plus
Project management skills and a strong attention to detail
Salesforce
Monday.com experience
Proficient in MS Office applications
Experience in Adobe programs: Photoshop, Illustrator, InDesign is a plus
$75k - $80k annual base, plus bonus
If you are an innovative but decisive individual who can work effectively in a highly collaborative, team-based environment then we want to hear from you. We are looking for someone who has the ability to set goals and expectations and hold others accountable; encourage and mentor others; be approachable, be empathetic and outgoing; quickly gain trust and respect; and establish and maintain relationships.
Structural Group, Inc. is proud of a company culture that promotes 24/7 safety and quality. We offer competitive compensation and benefits including medical and dental insurance, 401(k), paid holidays & vacation, tuition reimbursement, career development and growth opportunities, and a caring work environment. EOE/M/F/D/V
$75k-80k yearly 4d ago
School Health Operations Specialist (Public Health Nurse III)
Fairfax County Government 4.3
Operations specialist job in Fairfax, VA
Job Announcement
$10,000 Sign-On Bonus*
Under the general supervision of the School Health (SH) Operations Nurse Manager (Public Health Nurse IV (PHN IV)), performs a diverse range of professional nursing level planning, facilitation, communication activities and project management necessary for the day-to-day operations of the SH Division that supports public health nursing, Medical Services Review Team (MSRT) and population health initiatives. Leads and coordinates with Regional PHN IV Nurse Managers, planned activities for care coordination of students, health promotion activities and MSRT caseload management. Position serves to expand caseload capacity to support MSRT activities for Fairfax County Public Schools (FCPS). Conducts MSRT case utilization reviews to ensure quality assurance and makes recommendations for process improvement; mentors and provides guidance to nursing staff on MSRT processes. Supports segment of School Health Division responsible for population health initiatives and leads and plans outreach initiatives to support students and the community. Provides public health services to schools and communities, as assigned. Coordinates intra-agency consultations, provides a variety of case management services to diverse high-risk populations using a multi-disciplinary approach. Services and interventions for at-risk individuals and populations include outreach, health promotion, disease prevention, and education. Ensures that school health operational programmatic activities are implemented and evaluated. Responds to MSRT case-related inquiries, and/or emails; prepares both written and oral responses. May participate in region MSRT case management review. Provides education and training to PHN's and other agency staff. Serves as backup to supervisor on MSRT case management utilization review on priority cases. Provides supervision and coordination of assigned Licensed Practical Nurse (LPN) float pool coverage and contracted staff, as assigned. Participates in orientation of new PHNs and LPNs and acts a preceptor to ensure new staff are fully integrated into the SH program. Participates in outreach activities to increase public health awareness in the community. Participates in the recruitment, interviewing and hiring process of new public health staff for the school health program. Other duties may include but are not limited to professional development, emergency response operations, meetings, planning, and training.
* This position includes a sign-on bonus for fully qualified new county employees in the amount of $10,000.
Employment Standards
MINIMUM QUALIFICATIONS:
Graduation from a college or university accredited by the National League for Nursing or the Commission on Collegiate Nursing Education with a bachelor's degree in nursing; Plus, three years of post-licensure experience as a nurse in an equivalent health care setting whose focus was primarily prevention services and community education, including two years in a public health/community health setting; Plus, at least one year experience in a public health/community health specialty area or supervisory responsibilities.
CERTIFICATES AND LICENSES REQUIRED:
Possession of a current license or a multistate licensure privilege to practice as a Registered Nurse in the Commonwealth of Virginia.
Valid driver's license.
Basic Life Support (BLS) certification (required within 30 days).
AED certification (required within 30 days).
CPR certification (required within 30 days).
NECESSARY SPECIAL REQUIREMENTS:
The appointee to this position will be required to complete a criminal background check, Child Protective Services Registry check, driving record check, and sanction screenings to the satisfaction of the employer.
PREFERRED QUALIFICATIONS:
Master's degree in public health, public administration, or nursing.
At least two or more years of post-licensure experience providing health services to school aged children in a public-school setting.
At least four years of demonstrated experience working in a public health or community health setting working within multidisciplinary and multi-agency teams.
Minimum two years of direct supervisory experience or demonstrated work experience monitoring and directing the work of others.
Demonstrates excellent verbal and written communication skills, attention to detail, and strong interpersonal abilities to communicate effectively and clearly with a diverse population.
Highly desirable to have experience with care coordination of children with special needs, health promotion/health education, and data management and reporting.
Ability to establish and maintain cooperative working relationships with internal and external partners.
PHYSICAL REQUIREMENTS:
Job is generally sedentary in nature, and requires walking, standing, sitting (for long periods of time), and kneeling, reaching, bending, climbing stairs; may be required to lift equipment or carry children up to 25 lbs. in weight as required for the position. Uses hands to grasp, handle, or feel. Visual acuity is required to read data from paper and on a computer monitor or other electronic device; ability to operate keyboard driven equipment and computer and use of touchscreen. Position frequently communicates and must be able to exchange accurate information with others verbally and in writing. Ability to drive a motor vehicle. Generally, work in an office environment and may occasionally be required to perform job duties outside of the typical office setting (e.g. Fairfax County Schools or other county locations). All duties performed with or without reasonable accommodations.
SELECTION PROCEDURE:
Panel interview and may include exercise.
Fairfax County is home to a highly diverse population, with a significant number of residents speaking languages other than English at home (including Spanish, Asian/Pacific Islander, Indo-European, and many others.) We encourage candidates who are bilingual in English and another language to apply for this opportunity.
Fairfax County Government prohibits discrimination on the basis of race, color, religion, national origin, sex, pregnancy, childbirth or related medical conditions, age, marital status, disability, sexual orientation, gender identity, genetics, political affiliation, or military status in the recruitment, selection, and hiring of its workforce.
Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. TTY . EEO/AA/TTY.
#LI-KA1
$38k-50k yearly est. 3d ago
Product Operations Intern - State Relations
Conference of State Bank Supervisors (CSBS 3.7
Operations specialist job in Washington, DC
Unlock Your Potential with the CSBS Summer Internship Program
For more than 110 years, the Conference of State Bank Supervisors (CSBS) has been uniquely positioned as the only national organization dedicated to advancing the nation's dual-banking system, strengthening consumer protection, and promoting safe and sound financial supervision. Every day, we work alongside state regulators to oversee the financial services industry, foster economic growth, and drive innovative, responsive regulation. Our goal? To be the recognized leader in enhancing the quality and effectiveness of state financial oversight.
Are you ready to kickstart your career in the vibrant heart of the nation's capital? The CSBS Summer Internship Program offers undergraduate, graduate, and law school students an unparalleled opportunity to gain hands-on experience, expand their professional network, and make a tangible impact in the world of financial policy and regulation.
This dynamic 12-week paid internship immerses you at the intersection of policymaking, technology, business, and regulation. You'll work on meaningful, high-impact projects aligned with your background and interests, gaining exposure to industry leaders, policy experts, and fellow emerging professionals. In addition to your individual assignments, you'll collaborate with a cohort of interns on a strategic enterprise-wide project that will leave a lasting impact on CSBS. Commuter benefits are also provided.
If you're passionate about government, law, technology, public policy, business, or non-profit work, this internship is your gateway to professional growth and real-world impact.
Are you ready to explore, learn, and lead? Join us this summer at CSBS in Washington, DC, and take the next step in your career!
Values Instilled Behaviors for Excellence (VIBE)
At CSBS, work-life balance isn't just a policy; it's our VIBE! We recognize that our team members have lives that deserve attention and care. That's why we create strong, supportive relationships that help everyone grow both professionally and personally. We honor each other's expertise and speak the truth, even when it's a bit awkward. And guess what? This honesty creates a vibe of respect and trust that powers our efficiency and our excellence. It lets us chase those career goals while also nurturing our personal pursuits. At CSBS, you can thrive at work and at home-it's the best of both worlds!
Just like a healthy work-life, collaboration is an essential part of CSBS's mission. In fact, it is the heartbeat of everything we do! We're all about pitching in, giving props to our colleagues, and having each other's backs. This allows us to push ourselves to our maximum potential and embrace those bold risks and innovative solutions. No matter what comes our way, our commitment to communication and teamwork strengthens us. We at CSBS are on mission and on the move, tackling all challenges together!
Intern Position Summary
The Product & Solutions Intern will contribute to the ongoing modernization of the NMLS platform by supporting critical operational and data-validation activities. In this role, the intern will work closely with the Product & Solutions State Relations team to execute a multi-state license requirement checklist conversion project. This internship provides hands-on experience with state regulatory frameworks, large-scale system implementation, and cross-functional product operations within a mission-driven organization.
Essential Functions
Transcribe and structure regulatory data in an accurate manner.
Coordinate with state regulatory partners to verify information.
Identify, document, and escalate system issues or defects to project owners.
Education and Experience
Currently pursuing an undergraduate degree in business, accounting, economics, political science, public policy, or a closely related discipline.
Experience in information technology, regulatory compliance, financial services, banking, or similar.
Knowledge, Skills, and Abilities
Communication Skills: Strong verbal and written communication abilities, including the capacity to clearly document work, present findings, and communicate information in a concise and well-organized manner.
Research & Analytical Skills: Ability to interpret, analyze, and structure complex information; strong attention to detail and commitment to data accuracy.
Results Orientation: Demonstrated ability to work efficiently in a fast-paced environment, manage time effectively, and meet deadlines consistently.
Planning & Organizational Skills: Ability to prioritize and manage multiple tasks or projects simultaneously while maintaining high-quality deliverables.
Requirements
Due to the nature of CSBS's business in support of state financial services supervision, all CSBS employees have the potential of interacting with confidential information related to the supervision of financial services companies ("Confidential Supervisory Information"). As a result, in addition to general business conflicts of interest, all CSBS employees are expected to disclose conflicts of interest in financial services companies on at least an annual basis and to proactively avoid such conflicts.
Protect the confidentiality, integrity, and availability of CSBS information and information systems in accordance with CSBS policies and procedures.
Candidate must be in the DC area and able to work in the CSBS office as needed.
Compensation at CSBS
At CSBS, salary offers are determined within the established range based on a candidate's experience, education, and the market demand for the role. Where appropriate, we also carefully benchmark against similar internal positions to ensure equity and consistency.
In addition to competitive salaries, CSBS offers a comprehensive benefits package, a flexible hybrid work environment, and an inclusive culture. Learn more about our benefits, culture, and work environment by visiting CSBS Careers.
Sponsorship
Please note that CSBS is not able to provide employment sponsorship for this position.
$31k-41k yearly est. 4d ago
Operations Coordinator
Nichols Contracting Inc. 3.6
Operations specialist job in Columbia, MD
Nichols Contracting (NCI) is a family owned and operated Construction and Contracting business headquartered in Columbia, MD with offices in Richmond, VA and Royal PalmBeach and Orlando, FL with a team of 170 employees. NCI is a full-service general contractor focused on providing premier services in all aspects of the construction process, from concept to completion. We manage a broad range of commercial construction projects, including new construction, tenant fit outs and renovations. NCI services a diverse group of markets including federal, state, and local governments, as well a variety of corporate and special industry organizations that require complex life safety and critical infrastructure needs.
The Operations Coordinator supports the documentation, organization, and day-to-day efficiency of the company's fleet operations while ensuring safety and compliance standards are met. This role focuses on coordinating and administering vehicle procedures, preventative maintenance, repairs, and related inventory needs. The ideal candidate is detail-oriented, organized, and proactive in managing multiple tasks across fleet management and general business operations.
Essential Functions:
Coordinate registration, DOT renewals, and insurance renewals.
Conduct spot checks for cleanliness, organization, and stock.
Manage vehicle requests/reservations
Facilitate steps for vehicle fit-outs, transitions, and disposals.
Maintain and organize vehicle records on shared drive
Perform vehicle stock inventory
Order/replenish supplies as needed
Produce vehicle maintenance report
Schedule and coordinate maintenance and repairs for vehicles and equipment
Work with safety team to ensure vehicles are equipped with proper safety equipment
Support additional Operations Department needs as requested.
Perform other tasks as assigned by management
Desired Experience:
0-2 years of construction operations experience
High school diploma or equivalent required
Bachelor's Degree preferred
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Strong organizational and time management skills.
Strong communication skills; fluent in English (Spanish proficiency preferred).
Strong interpersonal skills and ability to work collaboratively.
Ability to multi-task and prioritize urgent needs effectively.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee is required to sit and/or stand for extended periods of time
Must be able to lift to 15 pounds at times
Benefits: 401k, Health Insurance (medical, dental and vision), PTO, Employer Paid Life Insurance, Tuition Reimbursement, Paid Holidays and much more.
Employee Acknowledgement:
I have read the above position description and I understand and agree with the terms and requirements for this position. I also understand and agree that such requirements may be amended and/or adjusted at any time.
Persons with mental and physical disabilities as defined by the American's With Disabilities Act are eligible for this position as long as they can perform the essential functions of the job after reasonable accommodations are made to their known limitations. If the accommodation cannot be made because it would cause the employer undue hardship, such persons may not be eligible for this position
Equal Employment Opportunity Policy:
Nichols Contracting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type regardless of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
$35k-51k yearly est. 2d ago
Operations Coordinator
LHH 4.3
Operations specialist job in Washington, DC
LHH is partnering with a nonprofit in Washington, DC looking to bring on a Operations Coordinator to support day-to-day administrative and operational functions. This is a temporary position with the potential to convert to permanent. This role is ideal for someone with a 2+ years of professional experience who is highly organized, detail-oriented, and comfortable handling a variety of administrative tasks in a fast-paced environment. The position is admin-focused and plays a key role in keeping internal operations running smoothly. This role will require 5 days onsite, pay will range between $21-$24 per hour based on experience.
Key Responsibilities:
Provide administrative support to the operations team, including scheduling, data entry, and document management
Assist with intake and onboarding-related processes
Coordinate internal communications and track action items
Maintain records, reports, and operational files with accuracy and confidentiality
Support process improvements and general operational tasks as needed
Collaborate with cross-functional teams to ensure smooth daily operations
Qualifications:
1-3 years of experience in an administrative, operations, or coordinator-type role
Strong organizational and time-management skills
High attention to detail and ability to manage multiple priorities
Proficiency with Microsoft Office or Google Workspace
Strong written and verbal communication skills
Ability to work independently and as part of a team
Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ********************************************
$21-24 hourly 4d ago
Air Operations Coordinator
Coda Search│Staffing
Operations specialist job in Annapolis, MD
We are looking for a competent Logistics Coordinator to oversee and facilitate the supply chain operations of our company. You will be the one to coordinate personnel and processes to achieve the effective project management of shipments. A great asset for a Logistics Coordinator is their communication and negotiation skills. They are well-versed in supply management principles and practices. The ideal candidate will have great record-keeping abilities and a customer-oriented approach. The goal is to ensure the smooth operations of a variety of channels aiming for maximum efficiency.
Responsibilities
Coordinate and monitor supply chain operations
Ensure premises, assets and communication ways are used effectively
Utilize logistics IT to optimize procedures
Recruit and coordinate logistics staff (e.g. truck drivers, airlines) according to availabilities and requirements
Supervise your own shipments as assigned
Communicate with suppliers, vendors, customers etc. to achieve profitable deals and mutual satisfaction
Price, plan and track the shipments
Skills
Proven experience as logistics coordinator preferred.
Experience in customer service will be appreciated
Ability to work with little supervision and track multiple processes
Computer-savvy with a working knowledge of logistics software
Outstanding organizational and coordination abilities
Excellent communication and interpersonal skills
Must be US CITIZEN as most of our shipments are US GOV/MIL. Must be able to obtain a TS/SCI clearance.
$34k-51k yearly est. 2d ago
International Trade Litigation Paralegal Specialist
Hawthorne Lane 4.0
Operations specialist job in Washington, DC
As the ITC Litigation Specialist with this esteemed global law firm's busy IP litigation practice group, you will provide elite support to a team of dynamic and dedicated attorneys. This firm is looking for a hardworking candidate who has extensive experience working in international trade and IP litigation and enjoys working in a fast-paced environment. If you are looking for a new opportunity to hit the ground running and put your legal knowledge to the test with a firm that values collaboration, professional growth, and excellence, this could be the role for you!
Key Responsibilities:
Assemble and maintain case related documents, and draft pleadings and correspondence.
Coordinate trial preparation, provide support to attorneys at court, and manage and organize client forms in firm's database.
Assist with the preparation of filings, cite-checking, and online research.
Ensure all case files are well organized, easily accessible, and properly distributed to all relevant parties.
Conduct legal research through both online platforms and libraries.
Perform other duties as assigned and assist the supervising attorney in special projects when needed.
Why You'll Love Working Here:
Employees enjoy competitive salaries and generous benefits.
Firm culture promotes opportunities for growth and collaboration; this is a place where you will be fully engaged with the work and able to take on substantive projects.
Hybrid work model provides remote flexibility two (2) days a week.
What We're Looking For:
Seasoned. You have at least five (5) or more years of litigation experience. Prior work on international trade and intellectual property litigation matters required. Bachelor's degree is a must.
Knowledgeable and thorough. You have extensive knowledge of law/legal processes and know how critical quality work is in a legal case. Ability to prioritize seamlessly, organize workload and an eye for detail are key.
Articulate. It's essential that you possess strong written and verbal communication skills.
Software expert. You have advanced tech skills relating to legal software such as Lexis Nexis/Westlaw, PACER, EDIS, USPTO, timekeeping platforms, and are highly proficient in Microsoft products.
Flexible. You are a team player and would be available to work overtime and travel as required.
Essential to Hawthorne Lane's success is our ability to attract talent from a range of backgrounds. Our network reflects the diverse community around us, and we believe in a workplace where everyone feels valued and empowered to succeed. Applicants will not be discriminated against on the basis of race, color, creed, religion, sex, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.
$78k-116k yearly est. 5d ago
Operational Performance Intern
Redwire Space
Operations specialist job in Chantilly, VA
Bring your passion for space!
Redwire is accelerating humanity's expansion into space by delivering reliable, economical and sustainable infrastructure for future generations. Redwire, (via our subsidiary Redwire Space, Inc.), is accelerating humanity's expansion into space through specializing in-space manufacturing technologies, developing space-optimized products to improve industrial machines on Earth, and developing advanced manufacturing technology that can support space exploration.
SUMMARY
Redwire is seeking a high-performing Operational Performance intern to support strategic initiatives within the Operational Performance Group (OPG), located at our facility in Chantilly VA for up to 12 weeks.
This temporary role offers hands-on experience across enterprise-wide efforts focused on process improvement, performance metrics, project execution, and internal change initiatives. Ideal for students who want to apply analytical thinking and cross-functional collaboration to real business challenges.
What You'll Gain:
Exposure to enterprise-level operations and strategy execution
Experience working directly with executive leadership and cross-functional teams
Opportunities to contribute to impactful business process improvements
Mentorship and visibility within a growing aerospace and defense organization
Responsibilities:
Lean and Standardization
Support value stream mapping, process documentation, and workflow analysis
Assist in preparing and executing Lean workshops and continuous improvement efforts
Help monitor and report on improvement initiatives and standardization efforts
Change Management & Internal Communications
Draft messaging and internal communications for enterprise initiatives
Help coordinate communication plans and engagement activities
Support internal newsletters, SharePoint content, and feedback loops
IDEAL EXPERIENCE
Current undergraduate or graduate student in Business, Operations, Industrial Engineering, Public Policy, or a related field
Strong analytical, organizational, and communication skills
Proficient in Microsoft Office (Excel, PowerPoint); experience with Power BI, SharePoint, or project management tools a plus
Interest in operational strategy, aerospace, or government contracting is preferred
DESIRED SKILLS
Excellent verbal and written communication skills.
Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
Excellent organizational skills and attention to detail.
Outstanding problem-solving skills.
Proficient with Microsoft Office Suite or related software.
Grow with us as we innovate the next generation capabilities for a new era of space exploration! We offer a highly competitive benefits package along with a commitment to our core values of Integrity, Innovation, Impact, Inclusion, and Excellence.
Redwire Space is an Equal Opportunity Employer; employment with Redwire Space is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
All offers of employment at Redwire Space are contingent upon clear results of a thorough background check and your ability to provide proof of eligibility to work in the US. Note that some positions will also require US citizenship or ability to obtain a security clearance due to requirements of a classified program
.
To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR Click Here
$30k-41k yearly est. 3d ago
Sales Operations Specialist
Informa Group Plc 4.7
Operations specialist job in Washington, DC
Do you want to develop your career and make an impact in the fast-growth, fast-moving B2B technology space? At Informa TechTarget, you'll collaborate and grow alongside some of the industry's most respected experts. You'll work with leading brands and be exposed to world-shaping innovations. You'll apply your energy and intellect to helping clients be faster to market and faster to revenue.
We're a vibrant community of world-class practitioners - over 2000 colleagues strong - with offices in 19 locations around the world. We're traded on Nasdaq and also part of Informa PLC, a global leader in business-to-business events, digital services, and academic research in the FTSE 100.
About Informa TechTarget
Informa TechTarget (Nasdaq: TTGT) informs, influences and connects the world's technology buyers and sellers, to accelerate growth from R&D to ROI.
With an unparalleled reach of over 220 highly targeted technology-specific websites and more than 50 million permissioned first-party audience members, Informa TechTarget has a unique understanding of and insight into technology markets.
Underpinned by those audiences and their data, we offer expert-led, data-driven, and digitally enabled services that deliver significant impact and measurable outcomes to our clients. We provide our customers with:
Trusted information that shapes the industry and informs investment
Intelligence and advice that guides and influences strategy
Advertising that grows reputation and establishes thought leadership
Custom content that engages and prompts action
Intent and demand generation that more precisely targets and converts
Our organization is committed to sustainability, diversity, wellbeing, and ethical working practices. Visit informatechtarget.com and follow us on LinkedIn.
For more information, visit
informatechtarget.com
and follow us on
LinkedIn
Job Description
This role is based in our Washington D.C. office
We are seeking a Sales OperationsSpecialist to join our Revenue Operations department. In this role, you'll bring the sales team's vision to life by optimizing processes, providing frontline support to sales reps, and driving data-driven insights that improve productivity and pipeline performance.
You'll sit at the intersection of sales, operations, and finance, ensuring our sales organization operates efficiently, effectively, and with data-driven precision. This is a hands-on, high-impact position that blends strategic problem solving with tactical execution and is ideal for someone who thrives in fast-paced, scaling environments.
Day-to-day would include
Sales Support & Execution:
Act as an operational partner to the sales team, providing structured guidance, process clarity, and day-to-day support that accelerates deal velocity and accuracy.
Performance Insights:
Analyze sales data to identify trends, opportunities, and potential process gaps; translate insights into actionable recommendations for leadership.
Product & GTM Alignment:
Collaborate cross-functionally to operationalize new products, campaigns, and go-to-market initiatives. Ensure seamless execution from launch through revenue recognition
Systems & Tools Enablement:
Administer and optimize sales enablement platforms (Outreach, LinkedIn Sales Navigator, ZoomInfo, etc) to streamline rep workflows and ensure high adoption
Change Management & Training:
Support rollout and adoption of new processes, tools, and reporting frameworks through clear documentation, training, and continuous enablement
.
Account & Renewal Operations:
Oversee account transitions, renewal workflows, and inventory-related reporting to ensure accuracy, continuity, and visibility across the sales cycle.
Project Ownership & Execution:
Lead Sales Operations initiatives from concept to completion, driving planning, risk management, stakeholder communication, and flawless execution
Qualifications
3-5 years of experience in Sales Operations, Revenue Operations, or related roles.
Strong understanding of sales processes, pipeline management, and forecasting methodologies.
Working knowledge of Salesforce; familiarity with automation or integration concepts preferred.
Hands-on experience with sales productivity tools (Gong, Outreach, Sales Navigator, ZoomInfo, PandaDoc, etc) or similar platforms.
Exceptional organizational and project management skills; able to balance multiple priorities in a fast-moving environment.
Strong analytical and problem-solving skills; able to distill complex data into actionable insights.
Excellent verbal and written communication skills; able to engage with both technical and non-technical teams.
A proactive, solution-oriented mindset with a passion for continuous process improvement and operational excellence.
Additional Information
We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you're not spending time together in one of our offices or other workplaces - like at an Informa event - you get the flexibility and support to work from home or remotely.
TechTarget, Inc., doing business as Informa TechTarget, including its subsidiaries is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence.
Informa TechTarget complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable federal, state or local law.
Our benefits include:
Great community:
a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
Broader impact:
take up to four days per year to volunteer, with charity match funding available too
Career opportunity:
the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it's time for the next step, we encourage and support internal job moves
Time out:
15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
Recognition for great work, with global awards and kudos programs
As an international company, the chance to collaborate with teams around the world
The salary range for this role is $68,000- $78,000 based on experience.
This posting will automatically expire on 12/15
$68k-78k yearly 1d ago
International Sales Operations Specialist
Alarm.com Incorporated 4.8
Operations specialist job in Tysons Corner, VA
Alarm.com is seeking an ambitious and self-directed individual who is proficient in both English and Spanish to join our International Sales Operations team. The International Sales Support Specialist will work closely with the Sales team on projects related to process improvement, sales tools, and will have the chance to create a meaningful impact on the Alarm.com Business.
RESPONSIBILITIES
* Work directly with the sales and sales operations team on process improvements.
* Coordinate our supply chain procedures to maximize quality of delivery.
* Create pricing structures for new solutions and service offerings including part logistics, warehousing, monthly service subscriptions, and other offerings.
* Maintain updated records of orders, suppliers and customers.
* Lead meetings with Sales and Senior Management to define pricing strategies for partners around the world.
* Provide insights for contracts management and use of electronic resources and systems.
* Performs budgetary and proprietary account analysis, identifies, and researches the root causes of discrepancies, and proposes recommended solutions to resolve them.
* Collects data from various systems, organizes data into spreadsheets and develop reports.
* Collaborate on various improvement projects for the sales operation team.
* Other duties as assigned
QUALIFICATIONS
* Bachelor's degree in Business, International Business, or related field.
* Experience with Salesforce is required.
* 2+ years of experience in sales operations or finance positions.
* Ideal candidates will have strong communication and writing skills, an analytical mindset, and creativity.
* Ability to identify trends, break down data, and find key insights.
* Microsoft Office proficiency for day-to-day tasks.
* Must be able to learn quickly and possess strong observational skills. International team members are expected to interface with a wide variety of cultures and personality types.
* The ability to communicate in English and Spanish with customers and vendors, both in writing and verbally, in a clear, professional manner is a plus.
WHY WORK FOR ALARM.COM?
* Collaborate with outstanding people: We hire only the best. Our standards are high and our employees enjoy working alongside other high achievers.
* Make an immediate impact: New employees can expect to be given real responsibility for bringing new technologies to the marketplace. You are empowered to perform as soon as you join the Alarm.com team!
* Gain well rounded experience: Alarm.com offers a diverse and dynamic environment where you will get the chance to work directly with executives and develop expertise across multiple areas of the business.
* Focus on fun: Alarm.com places high value on our team culture. We even have a committee dedicated to hosting a stand-out holiday party, happy hours, and other fun corporate events.
* Alarm.com values working together and collaborating in person. Our employees work from the office 4 days a week.
COMPANY INFO
Alarm.com is the leading cloud-based platform for smart security and the Internet of Things. More than 7.6 million home and business owners depend on our solutions every day to make their properties safer, smarter, and more efficient. And every day, we're innovating new technologies in rapidly evolving spaces including AI, video analytics, facial recognition, machine learning, energy analytics, and more. We're seeking those who are passionate about creating change through technology and who want to make a lasting impact on the world around them.
For more information, please visit **************
COMPANY BENEFITS
Alarm.com offers competitive pay and benefits inclusive of subsidized medical plan options, an HSA with generous company contribution, a 401(k) with employer match, and paid holidays, wellness time, and vacation increasing with tenure. Paid maternity and bonding leave, company-paid disability and life insurance, FSAs, well-being resources and activities, and a casual dress work environment are also part of our outstanding total rewards package!
Alarm.com is an Equal Opportunity Employer
In connection with your application, we collect information that identifies, reasonably relates to or describes you ("Personal Information"). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies. By submitting your application, you acknowledge that we may retain some of the personal data that you provide in your application for our internal operations such as managing our recruitment system and ensuring that we comply with labor laws and regulations even after we have made our employment decision.
Notice To Third Party Agencies:
Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to ********************************.
JR105060
LI# - Hybrid
LI# - AB1
$72k-96k yearly est. Auto-Apply 49d ago
Sales Operations Specialist
Informa Techtarget
Operations specialist job in Washington, DC
Do you want to develop your career and make an impact in the fast-growth, fast-moving B2B technology space?
At Informa TechTarget, you'll collaborate and grow alongside some of the industry's most respected experts. You'll work with leading brands and be exposed to world-shaping innovations. You'll apply your energy and intellect to helping clients be faster to market and faster to revenue.
We're a vibrant community of world-class practitioners - over 2000 colleagues strong - with offices in 19 locations around the world. We're traded on Nasdaq and also part of Informa PLC, a global leader in business-to-business events, digital services, and academic research in the FTSE 100.
About Informa TechTarget
Informa TechTarget (Nasdaq: TTGT) informs, influences and connects the world's technology buyers and sellers, to accelerate growth from R&D to ROI.
With an unparalleled reach of over 220 highly targeted technology-specific websites and more than 50 million permissioned first-party audience members, Informa TechTarget has a unique understanding of and insight into technology markets.
Underpinned by those audiences and their data, we offer expert-led, data-driven, and digitally enabled services that deliver significant impact and measurable outcomes to our clients. We provide our customers with:
Trusted information that shapes the industry and informs investment
Intelligence and advice that guides and influences strategy
Advertising that grows reputation and establishes thought leadership
Custom content that engages and prompts action
Intent and demand generation that more precisely targets and converts
Our organization is committed to sustainability, diversity, wellbeing, and ethical working practices. Visit informatechtarget.com and follow us on LinkedIn.
For more information, visit informatechtarget.com and follow us on LinkedIn
Job Description
This role is based in our Washington D.C. office
We are seeking a Sales OperationsSpecialist to join our Revenue Operations department. In this role, you'll bring the sales team's vision to life by optimizing processes, providing frontline support to sales reps, and driving data-driven insights that improve productivity and pipeline performance.
You'll sit at the intersection of sales, operations, and finance, ensuring our sales organization operates efficiently, effectively, and with data-driven precision. This is a hands-on, high-impact position that blends strategic problem solving with tactical execution and is ideal for someone who thrives in fast-paced, scaling environments.
Day-to-day would include
Sales Support & Execution: Act as an operational partner to the sales team, providing structured guidance, process clarity, and day-to-day support that accelerates deal velocity and accuracy.
Performance Insights: Analyze sales data to identify trends, opportunities, and potential process gaps; translate insights into actionable recommendations for leadership.
Product & GTM Alignment: Collaborate cross-functionally to operationalize new products, campaigns, and go-to-market initiatives. Ensure seamless execution from launch through revenue recognition
Systems & Tools Enablement: Administer and optimize sales enablement platforms (Outreach, LinkedIn Sales Navigator, ZoomInfo, etc) to streamline rep workflows and ensure high adoption
Change Management & Training: Support rollout and adoption of new processes, tools, and reporting frameworks through clear documentation, training, and continuous enablement.
Account & Renewal Operations: Oversee account transitions, renewal workflows, and inventory-related reporting to ensure accuracy, continuity, and visibility across the sales cycle.
Project Ownership & Execution: Lead Sales Operations initiatives from concept to completion, driving planning, risk management, stakeholder communication, and flawless execution
Qualifications
3-5 years of experience in Sales Operations, Revenue Operations, or related roles.
Strong understanding of sales processes, pipeline management, and forecasting methodologies.
Working knowledge of Salesforce; familiarity with automation or integration concepts preferred.
Hands-on experience with sales productivity tools (Gong, Outreach, Sales Navigator, ZoomInfo, PandaDoc, etc) or similar platforms.
Exceptional organizational and project management skills; able to balance multiple priorities in a fast-moving environment.
Strong analytical and problem-solving skills; able to distill complex data into actionable insights.
Excellent verbal and written communication skills; able to engage with both technical and non-technical teams.
A proactive, solution-oriented mindset with a passion for continuous process improvement and operational excellence.
Additional Information
We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you're not spending time together in one of our offices or other workplaces - like at an Informa event - you get the flexibility and support to work from home or remotely.
TechTarget, Inc., doing business as Informa TechTarget, including its subsidiaries is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence.
Informa TechTarget complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable federal, state or local law.
Our benefits include:
Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment
Broader impact: take up to four days per year to volunteer, with charity match funding available too
Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it's time for the next step, we encourage and support internal job moves
Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year
Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount
Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more
Recognition for great work, with global awards and kudos programs
As an international company, the chance to collaborate with teams around the world
The salary range for this role is $68,000- $78,000 based on experience.
This posting will automatically expire on 12/15
Sales OperationsSpecialist
Remote in the U.S.
Must reside in the DMV area (DC/MD/VA)
Candidates must have the requisite Salesforce experience, be currently authorized to work in the United States on a full-time basis and must not require employer sponsorship for U.S. work authorization now or in the future.
This position supports a federal U.S. contract and may be subject to additional eligibility requirements.
Headquartered in Northern Virginia, Millsapps, Ballinger & Associates (MB&A) is a Salesforce Independent Software Vendor (ISV) Partner with flagship products supporting Data Collection (ExAM4Enterprise) and Inspections, Audits and Compliance (ExAM4Inspections). MB&A offers enterprise-class applications on the Salesforce AppExchange and provides management consulting services helping innovative organizations change the way they do business by leveraging Salesforce and AppExchange products.
MB&A provides competitive compensation and benefits, including base salary, annual incentive bonus, PTO, health/medical/dental, 401,K and more.
ABOUT THE ROLE:
MB&A is seeking a mid-level, highly organized and motivated Sales OperationsSpecialist to centralize and support key business development (BD), sales, and related operational tasks. This new role will play a critical part in The Sales OperationsSpecialist will support the CEO and COO directly while also serving the broader BD team through a blend of administrative, analytical, and system-driven tasks. This role will grow over time into a strategic operations partner, with full training and onboarding provided.
YOU HAVE:
3+ years' experience supporting sales, business development, or marketing teams
Intermediate proficiency in Google Workspace and Excel (solid formulas, Pivot tables, data cleanup, V-Lookups, etc.)
Relevant Salesforce certifications (i.e. Certified Associate, AI Associate, CRM Analytics, Sales Accounts SuperBadge Unit, CRM Analytics, Sales Rep, Business Analyst, etc.)
Hands-on experience with Salesforce (navigation, record updates, reporting)
Strong written and verbal communication skills
Exceptional organizational skills and attention to detail
The ability to manage multiple priorities with minimal oversight
YOU MIGHT HAVE:
Experience as a BDR/SDR or in a similar client-facing role
Vendor/Partner management experience
Experience with Salesforce LMA, GovCloud, or PSS environments
Familiarity with RFx, RFP, RFI processes and supporting proposal submissions
Prior work with public sector or government clients
Experience with AI-powered tools for sales-enablement
YOU WANT TO:
Improve the effectiveness and impact of a high-performing BD/Sales team
Take ownership of core systems and processes supporting growth, including Salesforce
Learn and apply tools like Google Workspace, Salesforce LMA, and AI platforms
Build scalable templates, assets, and outreach kits to streamline sales operations
Grow into a strategic sales operations or corporate operations role
YOU WILL:
Improve and enable team efficiency and focus on high-value work; ensure that data and processes are maintained with a high degree of accuracy
Manage and maintain Salesforce records: contacts, accounts, leads, opportunities, contracts
Build and update dashboards and reports in Salesforce for BD tracking
Support quote development, solicitation tracking, and RFx responses
Assist in developing and updating demo environments and product decks
Coordinate and run email cadences, manage responses, and book meetings
Provide calendar support, meeting prep, and follow-up notes for executive leadership
Track partner/vendor engagements and help gather quotes, pricing, and documentation
Support upkeep of outreach assets (templates, decks, pricing lists, etc.)
Maintain Salesforce license tracking and execute LMA-related processes
Ensure data accuracy across BD-related systems
Help plan logistics for events and conferences as needed
YOU MUST HAVE THE ABILITY TO:
Manage time and schedule independently and in accordance with policies and expectations
Meet deadlines and deliver quality work consistently
Maintain a quiet working space with the ability to be on camera as needed
Use Google Workspace tools (Chat, Gmail, Calendar, Drive, etc.)
SUMMARY OF COMPANY BENEFITS
In addition to good working conditions and competitive pay, it is MB&A's policy to provide a combination of supplemental benefits to all eligible employees. These benefits include a 401k plan, Paid Time Off (PTO) benefits for sick time and vacations, 11 paid holiday, comprehensive group medical, dental, vision insurance options under Cigna, company-paid short- and long-term disability and accidental death and dismemberment insurance under Mutual of Omaha, an incentive plan for bonus-eligible roles, and other plan benefits. These policies have been carefully developed and continue to be refined to keep up with changing times and needs.
EEOC/OFCCP/VEVRAA STATEMENTS
MB&A is an Equal Opportunity Employer. We evaluate all candidates and employees based on qualifications, merit, and business needs, without regard to non-job-related characteristics. We comply fully with all applicable federal, state, and local equal employment opportunity laws, and are committed to providing fair consideration for qualified veterans and individuals with disabilities.
MB&A complies with all applicable federal regulations enforced by the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP). As a federal contractor, MB&A takes proactive steps to ensure equal employment opportunity for qualified protected veterans and individuals with disabilities, as required by the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA) and Section 503 of the Rehabilitation Act of 1973. We conduct outreach to support the recruitment, hiring, and advancement of these individuals.
Employment decisions at MB&A are based solely on merit, qualifications, and business needs.
E-VERIFY EMPLOYER
MB&A participates in the E-Verify program, confirming eligibility to work in the U.S. We comply with all applicable immigration laws, including the Immigration Reform and Control Act of 1986, and require all employees to provide proof of eligibility to work in the United States.
If you require an accommodation to participate in the job application process, please contact Human Resources to request assistance: *****************.
*This email is intended solely for accommodation requests and does not replace the regular application process.
SALARY: $60,000-85,000k per year, plus incentives
$60k-98k yearly est. 4d ago
Sales Operations Specialist
Cybersheath 3.7
Operations specialist job in Reston, VA
Job Description
CyberSheath Services International LLC is a rapidly growing Managed Services Provider primarily focused on providing Cybersecurity services to the Defense Industrial Base (DIB). We are excited to be expanding our staff due to our growth and are looking to add a Sales OperationsSpecialist to our team!
CyberSheath integrates compliance and threat mitigation efforts and eliminates redundant security practices that don't improve and, in fact, may weaken an organization's security posture. Our professionals tell clients where to stop spending, where to invest, and how to take what they are already doing and integrate it in a way that delivers improved security.
Successful candidates for CyberSheath are self-motivated, think out of the box, work, and solve issues independently. Additionally, our most successful people are self-starters and willing to put on many hats in order to succeed. CyberSheath is fast-growing and seeks candidates who want to be part of our upward trajectory.
Job Overview
We are seeking a Sales OperationsSpecialist to join our Revenue Operations department. In this role, you'll bring the sales team's vision to life by optimizing processes, providing frontline support to sales reps, and driving data-driven insights that improve productivity and pipeline performance.
You'll sit at the intersection of sales, operations, and finance, ensuring our sales organization operates efficiently, effectively, and with data-driven precision. This is a hands-on, high-impact position that blends strategic problem solving with tactical execution and is ideal for someone who thrives in fast-paced, scaling environments.
Essential Responsibilities
Sales Support & Execution: Act as an operational partner to the sales team, providing structured guidance, process clarity, and day-to-day support that accelerates deal velocity and accuracy.
Performance Insights: Analyze sales data to identify trends, opportunities, and potential process gaps; translate insights into actionable recommendations for leadership.
Product & GTM Alignment: Collaborate cross-functionally to operationalize new products, campaigns, and go-to-market initiatives. Ensure seamless execution from launch through revenue recognition.
Systems & Tools Enablement: Administer and optimize sales enablement platforms (Salesforce, LinkedIn Sales Navigator, ZoomInfo, etc) , including license and usage monitoring, to streamline rep workflows and ensure effective adoption.
Data Quality & Governance: Establish and enforce data governance rules across all GTM tools by defining and managing data hygiene processes including de-duplication, normalization, and enrichment logic.
Change Management & Training: Support rollout and adoption of new processes, tools, and reporting frameworks through clear documentation, training, and continuous enablement.
Account & Renewal Operations: Oversee account transitions, renewal workflows, and inventory-related reporting to ensure accuracy, continuity, and visibility across the sales cycle.
Development of Standard Operating Procedures: Take the lead on establishing robust SOPs pertaining to Sales Operations activities and continually improving current processes.
Project Ownership & Execution: Lead Sales Operations initiatives from concept to completion, driving planning, risk management, stakeholder communication, and flawless execution
Qualifications
5-7 years of experience in Sales Operations, Revenue Operations, or related roles.
Strong understanding of sales processes, pipeline management, and forecasting methodologies.
Technical knowledge of Salesforce including familiarity with:
Object management and Layouts
Salesforce reporting, dashboards, and forecasting
Flows and automation
Integration with additional tools (i.e. ZoomInfo, Pardot, etc.)
User and Profile assignment and management
Hands-on experience with sales productivity tools:
Salesforce (Required)
ZoomInfo (Required)
Pardot (or similar platform)
LinkedIn Sales Navigator (or similar platform)
Adobe Sign (or similar platform)
Exceptional organizational and project management skills; able to balance multiple priorities in a fast-moving environment.
Strong analytical and problem-solving skills; able to distill complex data into actionable insights.
Excellent verbal and written communication skills; able to engage with both technical and non-technical teams.
A proactive, solution-oriented mindset with a passion for continuous process improvement and operational excellence
Work Environment
A virtual work environment
CyberSheath is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, age, protected veteran status, among other things, or status as a qualified individual with a disability.
Budgeted Pay Range$85,000-$100,000 USD
$85k-100k yearly 4d ago
Senior Business and Organizational Change Management Specialist
Jeppesen 4.8
Operations specialist job in Arlington, VA
Company:
The Boeing Company
Boeing Defense, Space, and Security (BDS) Sapphire is looking for a dynamic Senior Business and Organizational Change Management Specialist to join the team in Berkeley, MO; Arlington, VA; El Segundo, CA; Houston, TX; Huntington Beach, CA; Huntsville, AL; Mesa, AZ; Oklahoma City, OK; San Antonio, TX; Ridley Park, PA; Plano, TX; Seal Beach, CA; or Seattle, WA.
The selected candidate will plan and implement activities to prepare the BDS enterprise for the modernization of its foundational systems through the conversion to the three bedrock Sapphire system of systems, which includes Enterprise Resource Planning (ERP), Manufacturing Execution System (MES), and Product Data Management (PDM). This role is essential for ensuring a smooth transition and fostering a culture of adaptability and engagement across the organization.
Information Digital Technology & Security (IDT&S) supports more than 100 product teams, as they enable Boeing business partner leaders to deliver our products and services to our customers. From building a better digital experience, to designing faster and more accurate manufacturing analytics, our products touch every aspect of our business.
BDS is modernizing its foundational systems, enhancing its data strategies, and improving the alignment of its execution processes via a program called Sapphire that is a joint effort between BDS and IDT&S.
Position Responsibilities:
Lead the planning and execution of comprehensive change strategies aligned to program objectives, business outcomes, and change standards that address the unique challenges and opportunities associated with the modernization of the ERP, MES, and PDM systems
Partner with program leaders, project managers, and other stakeholders to align, equip, and activate a coalition/network of change champions, including coaching on roles and best practices to drive desired culture and sustained engagement
Conduct assessments and synthesize data to measure business readiness and change impacts, defining measurable criteria and recommendations to inform integrated delivery plans that foster buy-in and address resistance
Design and drive stakeholder engagement and communications activities, ensuring timely, consistent, targeted, and two-way communication across impacted audiences
Plan, design, and facilitate stakeholder workshops, end-user training, and enablement activities that create practical experiences for knowledge-transfer and capability-building
Establish and monitor adoption, sentiment, and performance metrics, using data and feedback loops to adjust strategies and accelerate benefits realization
Identify, assess, and proactively manage change risks and resistance, partnering with program and business leaders to develop reinforcement and mitigation strategies
Basic Qualifications (Required Skills/Experience):
5+ years of experience applying change management principles, methodologies, and tools in large scale, complex change initiatives
Experience partnering with sponsors, leaders, and stakeholders to drive alignment and accountability
Experience developing, tailoring, and delivering messages to multiple audiences
Experience designing content and facilitating experiences to engage, educate, and enable large audiences
Ability to travel 25% of the time
Preferred Qualifications (Desired Skills/Experience):
Active Top Secret Security Clearance
Bachelor's Degree or higher
5+ years of experience with large-scale system implementations such as Enterprise Resource Planning (ERP), Manufacturing Execution Systems (MES), and Product Data Management (PDM)
5+ years of experience translating highly technical concepts into learning materials (e.g., job aids) for end users
3+ years of experience within information technology
Experience with communication (verbal and written), analytical, and problem-solving skills
Formal training and/or certification in change management (e.g., CCMP, Prosci, or similar)
Conflict Of Interest:
Successful Candidates for this job must satisfy the Company's Conflict Of Interest (COI) assessment process.
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
General:
All information provided will be checked and may be verified.
Please apply ASAP for this role as recruitment may commence before the end date.
Pay Transparency & Total Rewards:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Salaries are based upon candidate experience and qualifications, as well as market and business considerations.
Senior Summary Page Range: $136,000 - $211,600
Language Requirements:
Not Applicable
Education:
Not Applicable
Relocation:
Relocation assistance is not a negotiable benefit for this position.
Export Control Requirement:
This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. §120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.
Safety Sensitive:
This is not a Safety Sensitive Position.
Security Clearance:
This position requires the ability to obtain a U.S. Security Clearance for which the U.S. Government requires U.S. Citizenship. An interim and/or final U.S. Secret Clearance Post-Start is required.
Visa Sponsorship:
Employer will not sponsor applicants for employment visa status.
Contingent Upon Award Program
This position is not contingent upon program award
Shift:
Shift 1 (United States of America)
Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
EEO is the law
Boeing EEO Policy
Request an Accommodation
Applicant Privacy
Boeing Participates in E - Verify
E-Verify (English)
E-Verify (Spanish)
Right to Work Statement
Right to Work (English)
Right to Work (Spanish)
$61k-93k yearly est. Auto-Apply 4d ago
Sales Operation Specialist
Bizflow
Operations specialist job in Falls Church, VA
Job Description
Sales OperationSpecialist
Job Type: Full-time, Permanent Pay: $50,000.00 ~ $65,000.00. Are you highly organized, detail-oriented, and passionate about supporting sales teams and customers? We're seeking a Sales OperationSpecialist who can streamline processes, manage renewals and invoicing, and ensure our customers receive top-tier service. In this role, you'll work closely with both clients and internal teams to drive efficiency, maintain accurate records, and support revenue growth. If you thrive in a fast-paced environment, enjoy problem-solving, and want to make a meaningful impact on both customers and the business, we'd love you to apply!
Job Summary:
BizFlow is seeking a Sales OperationSpecialist to join our growing team located in Falls Church, Virginia. This individual will be expected to proactively lead on major work items, including those summarized below.
What You'll Do:
Manage the entire license and maintenance renewal process for customers.
Create and issue invoices for license renewal and services
Gather and prepare data for invoices.
Follow up with customers for collections.
Maintain records of customers and maintenance contracts.
Interact with customers for renewal of maintenance contracts.
Maintain a professional and customer service-oriented environment to promote sales of product licenses.
Manage weekly reporting, including customer-side requirements and reports for the executive team.
support project/professional service including timesheet and charge code management, expense report, monthly financial.
Coordinate with the sales team on new sales activities.
Support administrative tasks as needed.
Demonstrates attention to detail and organizational skills.
Demonstrates clear and professional written and oral communication skills.
Identifies and resolves problems in a timely manner, meets deadlines, and develops alternative solutions.
Interact effectively with all levels of management and other employees.
Essential Qualifications:
Prior sales administrative experience is preferred, but not required
Maintenance renewal experience is preferred, but not required
Invoicing experience is preferred, but not required
Demonstrates attention to detail and organizational skills.
Demonstrates clear and professional written and oral communication skills.
Microsoft Office, especially excel skill
Quickly learn new software and applications.
Preferred Qualifications:
NA
Qualified Candidates Must Be:
U.S. Citizen or Permanent Resident
Able to pass a standard background check
Why join us:
You'll be part of a mission-driven team where your growth is supported, your ideas are welcome, and your work makes a direct impact. Whether you're configuring apps, supporting users, or automating workflows with no-code tools, you'll be learning and contributing every day.
BizFlow is a dynamic leader in digital transformation, empowering organizations through innovative low-code/no-code solutions that streamline operations, accelerate efficiency, and drive real business results. With over two decades of success, BizFlow has earned a reputation for delivering intelligent process automation, workflow optimization, and enterprise solutions to both government and commercial clients.
At BizFlow, we're more than a technology company-we're a team of passionate problem-solvers, creative thinkers, and collaboration champions. Our flagship platform, BizFlow M, helps customers build, enhance, and automate business processes with ease-no heavy coding required. Whether it's simplifying procurement, optimizing HR workflows, or transforming customer service, BizFlow delivers results with speed and precision.
We're proud of our inclusive, supportive, and innovative culture-one where every team member is empowered to share ideas, grow their skills, and make a meaningful impact. From day one, you'll be welcomed into a collaborative environment that values curiosity, continuous learning, and a strong sense of purpose.
If you're looking for a place where your voice is heard, your work is valued, and your growth is a priority, BizFlow is the place for you. Join us and help shape the future of digital transformation-one process at a time.
BizFlow is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.
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$50k-65k yearly 20d ago
Business Liaison/ Business Engagement Specialist (SSA Ticket to Work Program)
Cybermedia Technologies
Operations specialist job in McLean, VA
Job Description
CTEC is a leading technology firm that provides modernization, digital transformation, and application development services to the U.S. Federal Government. Headquartered in McLean, VA, CTEC has over 300 team members working on mission-critical systems and projects for agencies such as the Department of Homeland Security, Internal Revenue Service, and the Office of Personnel Management. The work we do effects millions of U.S. citizens daily as they interact with the systems we build. Our best-in-class commercial solutions, modified for our customers' bespoke mission requirements, are enabling this future every day.
The Company has experienced rapid growth over the past 3 years and recently received a strategic investment from Main Street Capital Corporation (NYSE: MAIN). In addition to our recent growth in Federal Civilian agencies, we are seeking to expand our capabilities in cloud development and footprint in national-security focused agencies within the Department of Defense and U.S. Intelligence Community.
We are seeking to hire a Business Liaison/ Business Engagement Specialist (SSA Ticket to Work Program) to our team!
Join Us in Empowering Lives Through SSA's Employment Support Initiatives
Are you passionate about making a meaningful difference in people's lives? The Social Security Administration (SSA) is committed to helping individuals with disabilities achieve greater independence through employment. By joining our team, you'll play a vital role in supporting this impactful mission-helping people unlock their potential, build confidence, and create brighter futures. If you're driven by purpose and inspired by the chance to make a lasting impact, we invite you to be part of a program that changes lives every day.
The Business Liaison will play a key role in supporting the EN Service Manager in all aspects of recruiting for the EN program, including the planning and execution of recruiting efforts, events, and initiatives. This position requires a skilled recruiting professional with a strong background in workforce acquisition, event coordination, and candidate management. The EN Recruiter will serve as a critical interface between candidates, hiring managers, and the EN Service Manager, ensuring that recruiting activities are executed efficiently and align with organizational goals and compliance requirements.
Position Summary
The Business Liaison is a key member of the Employer Network (EN) team supporting the Social Security Administration (SSA) Ticket to Work (TTW) Program. This pivotal role serves as the bridge between employers and qualified job seekers with disabilities (Ticket Holders), driving the recruitment, engagement, and stewardship of private and public sector employers. The Business Liaison champions inclusive hiring, provides technical support on program benefits and compliance, and oversees a full lifecycle of employer relationship management to advance competitive, integrated employment for SSA beneficiaries.
Key Responsibilities
• Employer Recruitment & Onboarding
• Proactively identify and recruit employers for the EN, onboarding them to the SSA TTW program and supporting initial implementation.
• Introduce new partners to EN policies, onboarding documentation, and ongoing support provisions.
• Outreach & Relationship Development
• Lead outreach campaigns and conduct high-level relationship building with businesses, HR leaders, diversity officers, workforce organizations, and industry groups.
• Represent the EN and SSA TTW at professional events, job fairs, industry forums, and community workforce initiatives.
Employer Education & Training
• Provide tailored education on the business case for hiring individuals with disabilities, clarify Ticket to Work program incentives, and instruct on available state/federal supports (e.g., WOTC, OJT).
• Train employer contacts on compliance requirements, EN documentation, and data privacy standards.
• Collaboration & Job Matching
• Work collaboratively with EN internal staff, vocational rehabilitation agencies, and referral sources to facilitate candidate referrals, interviews, and job offers.
• Leverage CRM and case management tools to streamline and document job matching procedures.
• Ongoing Employer Support & Account Management
• Serve as principal advisor and trusted point of contact for all EN employer partners-resolving inquiries, escalating complex concerns, and upholding SSA/EN compliance.
• Facilitate employer retention initiatives through continuous engagement, satisfaction surveys, and periodic check-ins.
• Data Management & Compliance
• Maintain a secure, up-to-date employer database; log all engagement actions and ensure records support programmatic audits and outcome analysis.
• Comply with all EN and SSA policies for data security, privacy (including PII/PHI considerations), and reporting.
• Resource Development & Event Planning
• Develop, customize, and present outreach materials, digital toolkits, webinars/training modules, and status reports that highlight engagement impact and share program knowledge.
• Organize employer roundtables, workshops, and panel discussions-facilitating best practice sharing across sectors.
• Continuous Quality Assurance & Program Improvement
• Regularly review national and state disability employment trends, federal guidance (e.g., ADA, WIOA), and employer feedback to refine strategies.
• Recommend enhancements to business engagement approaches, leveraging performance data to inform decisions.
Required Qualifications
• Bachelor's degree in Business, Human Resources, Vocational Rehabilitation, Workforce Development, or a related field (or an equivalent combination of education and work experience).
• At least two (2) years' direct experience in employer engagement, business development, workforce development, human resources, disability employment, or related field.
• Demonstrated knowledge of the SSA Ticket to Work program, Employer Networks (ENs), or state/federal vocational rehabilitation programs is highly preferred.
• Strong public speaking, presentation, communication, and documentation skills.
• Proven ability to network, influence, and build lasting partnerships with diverse business leaders and employer groups.
• Proficiency in CRM, case management, and/or outreach tracking software; experience with virtual platforms (e.g., Teams, Zoom) for remote engagement.
• Experience working independently and within cross-functional teams to achieve business outcomes and goals.
• Commitment to confidentiality, data security, and ethical practice.
Preferred Skills & Competencies
• Knowledge of federal and state disability hiring incentives (WOTC, OJT, etc.), and experience in counseling employers on financial advantages and legal compliance.
• Solid understanding of the Americans with Disabilities Act (ADA), reasonable accommodation processes, and workplace accessibility best practices.
• Experience collaborating with American Job Centers, Workforce Development Boards, and/or state vocational rehabilitation agencies.
• Familiarity with employment metrics-analyzing business engagement and placement data to identify trends and improvement opportunities.
• Multicultural awareness and the ability to build inclusive engagement strategies for employers of varying size, industry, and geographic reach.
• Experience in developing partnerships with federal contractors and aligning recruitment with Office of Federal Contract Compliance Programs (OFCCP) requirements.
Clearance requirements:
Must be a US Citizen and able to obtain and maintain a SSA Public Trust clearance
If you are looking for a fun and challenging environment with talented, motivated people to work with, CTEC is the right place for you. In addition to employee salary, we offer an array of employee benefits including:
Paid vacation & Sick leave
Health insurance coverage
Career training
Performance bonus programs
401K contribution & Employer Match
11 Federal Holidays
How much does an operations specialist earn in Waldorf, MD?
The average operations specialist in Waldorf, MD earns between $41,000 and $109,000 annually. This compares to the national average operations specialist range of $35,000 to $85,000.
Average operations specialist salary in Waldorf, MD
$67,000
What are the biggest employers of Operations Specialists in Waldorf, MD?
The biggest employers of Operations Specialists in Waldorf, MD are: