Optometry assistant vs medical receptionist

Differences between optometry assistant and medical receptionist duties and responsibilities

Optometry assistant example responsibilities.

• Manage telecommunications, provide patient telephone triage and documentation thereof.
• Provide explanations to patients about procedures and protocols.
• Administer preliminary testing to patients prior to their eye examination.
• Perform venipuncture procedures and administer intramuscular vaccinations
• Answer phones and handle some billing to MVP, VSP and Medicare plans.
• Perform patient pretesting (VF's, fundus photography, topography and OCT's etc . )
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Medical receptionist example responsibilities.

• Conduct analysis to address long wait times which lead to faster triage, shorter wait times.
• Evaluate all EOB's to insure accurate payment is received and when necessary will file appeals to achieve optimal payments.
• Greet and check-in patients, including obtaining accurate patient demographic information, patient registration, and checking insurance eligibility.
• Learned and operate chiropractic equipment (decompression; Leander) & x-rays; enabling Dr to have more time for patients.
• Resolve concerns of terminally ill patients with compassion and professionalism.
• Identify patients' specific scheduling requirements while demonstrating care and compassion via telephone.
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