Patient care coordinator jobs in Great Falls, MT

Full-Time/Non-Exempt/ Helena, Crisis Facility Care Coordinator • Ensure client care is coordinated between clients and all healthcare providers, continuous collaboration with local agencies to establish continuity of care for the clients. • Ensure clients' access to needed services during transitions from different levels of care, expedites and facilitates client understanding of health needs. • May consult with Director of Service, Licensed Program Supervisor, or other members of the treatment team to determine course of action and future care pathway(s). • Provides education, reinforcement, and frequent communication with clients about their physical and behavioral health status. • Administers screening tools, proactive identification and active intervention to assist with provider evaluation of client's current status and on-going care needs. Tracking and reporting client outcomes based on various measurements and screening tools. • Available as needed for consultation and coordination efforts. • Assists with both internal and external warm hand-offs and referrals. • Schedules for immediate follow-up appointments. Ensure warm hand-offs and supported introductions to next-level providers. • Documents referrals, care transitions, and outcomes tracking. • Enters benchmark data specific information into electronic health record and other databases. • Responsible for applying consistent criteria for management and coordination of client care plan, strategies and continuing goals that have been identified by client and their individual care needs. • Communicate effectively with clients and treatment team to include both oral and written communication. • Provides encouragement and support for clients to assist them in solving difficulties they have managing and improving their health. • Develop strategies to remove barriers, allowing clients to achieve optimal health status. • Must complete and pass medication training test within initial probation period and provide medication transport. • Completes documentation as required and appropriately maintain all required paperwork in accordance with Many Rivers' policies. • Communicate effectively with supervisors, therapists, medical providers and other team members to provide quality continuity of care for the clients. • May perform operation or facility tasks as needed (i.e. - laundry, dishes, vacuuming) for upkeep of facility. • Must have a valid MT driver's license, personal vehicle and current vehicle insurance. Travel is required and may transport clients. Minimum Qualifications: • Bachelor's degree in human services field or individuals with other educational backgrounds who, as providers, consumers, or advocates of mental health services have developed the necessary knowledge and skills. • OR High School/GED and a combination of relevant experience and/or education equaling at least four years. • Experience with case management or community behavioral health required. • Crisis experience preferred. Hourly Wage: $22.69 + DOE Shift Differential: Day shift $1.00 an hour. Evening and night shift $2.00 an hour.Weekend hours are Friday from 11:00 pm until 9:00 am on Monday, $2.00 an hour. Benefits: 401K Matching Contributions Health Insurance Dental Insurance Flexible Spending Account Health Savings Account Flexible Work Schedule Paid Holidays Paid Birthday Pet Insurance All Positions at Many Rivers Whole Health must pass Background Checks and Motor Vehicle Record Checks. Will be required to take Sexual Abuse Training. About Us: Since 1976, we have been dedicated to 13 counties in Montana and seek to serve a variety of both individuals and groups in all settings. We define resilience as the process of adapting well in the face of adversity, trauma, tragedy, threats or significant sources of stress - such as family and relationship problems, serious health problems, or workplace, school place and financial stressors - alongside those of chronic, severe disabling behavioral health conditions. with an integrated team of specialists and a personal approach to wellness. Today, we are focused on becoming Montana's healthcare provider of choice. We are committed to recruiting qualified employees, continually striving for advancement, and above all, working as a team to meet the health needs of clients living in our 13 counties. Our vision is to be the healthcare provider of choice for clients and employer of choice for employees and providers. We will achieve this vision by committing to a culture of integrity, safety, evidence based exceptional care, compassionate customer service, and great work environment. Mission: Many Rivers Whole Health partners with people and communities to serve the whole person - body, mind, and spirit - by providing expertise in wellness, mental health, and substance use disorders, addressing prevention and treatment with a recovery-based approach. Vision: To be a community based, highly respected organization known for excellence in mental health and addiction recovery services; offering compassionate, client-focused, professional support. Beliefs/Values: Ambassador of Many Rivers, Own it, Individuals Matter, Create Joy, Embrace Change, Show Up. Step In. EQUAL OPPORTUNITY EMPLOYER: Many Rivers Whole Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability, or any other basis protected by applicable law.

Job Description Full-Time/Non-Exempt/Helena, Crisis Facility Care Coordinator • Ensure client care is coordinated between clients and all healthcare providers, continuous collaboration with local agencies to establish continuity of care for the clients. • Ensure clients' access to needed services during transitions from different levels of care, expedites and facilitates client understanding of health needs. • May consult with Director of Service, Licensed Program Supervisor, or other members of the treatment team to determine course of action and future care pathway(s). • Provides education, reinforcement, and frequent communication with clients about their physical and behavioral health status. • Administers screening tools, proactive identification and active intervention to assist with provider evaluation of client's current status and on-going care needs. Tracking and reporting client outcomes based on various measurements and screening tools. • Available as needed for consultation and coordination efforts. • Assists with both internal and external warm hand-offs and referrals. • Schedules for immediate follow-up appointments. Ensure warm hand-offs and supported introductions to next-level providers. • Documents referrals, care transitions, and outcomes tracking. • Enters benchmark data specific information into electronic health record and other databases. • Responsible for applying consistent criteria for management and coordination of client care plan, strategies and continuing goals that have been identified by client and their individual care needs. • Communicate effectively with clients and treatment team to include both oral and written communication. • Provides encouragement and support for clients to assist them in solving difficulties they have managing and improving their health. • Develop strategies to remove barriers, allowing clients to achieve optimal health status. • Must complete and pass medication training test within initial probation period and provide medication transport. • Completes documentation as required and appropriately maintain all required paperwork in accordance with Many Rivers' policies. • Communicate effectively with supervisors, therapists, medical providers and other team members to provide quality continuity of care for the clients. • May perform operation or facility tasks as needed (i.e. - laundry, dishes, vacuuming) for upkeep of facility. • Must have a valid MT driver's license, personal vehicle and current vehicle insurance. Travel is required and may transport clients. Minimum Qualifications: • Bachelor's degree in human services field or individuals with other educational backgrounds who, as providers, consumers, or advocates of mental health services have developed the necessary knowledge and skills. • OR High School/GED and a combination of relevant experience and/or education equaling at least four years. • Experience with case management or community behavioral health required. • Crisis experience preferred. Hourly Wage: $22.69 + DOE Shift Differential: Day shift $1.00 an hour. Evening and night shift $2.00 an hour.Weekend hours are Friday from 11:00 pm until 9:00 am on Monday, $2.00 an hour. Benefits: 401K Matching Contributions Health Insurance Dental Insurance Flexible Spending Account Health Savings Account Flexible Work Schedule Paid Holidays Paid Birthday Pet Insurance All Positions at Many Rivers Whole Health must pass Background Checks and Motor Vehicle Record Checks. Will be required to take Sexual Abuse Training. About Us: Since 1976, we have been dedicated to 13 counties in Montana and seek to serve a variety of both individuals and groups in all settings. We define resilience as the process of adapting well in the face of adversity, trauma, tragedy, threats or significant sources of stress - such as family and relationship problems, serious health problems, or workplace, school place and financial stressors - alongside those of chronic, severe disabling behavioral health conditions. with an integrated team of specialists and a personal approach to wellness. Today, we are focused on becoming Montana's healthcare provider of choice. We are committed to recruiting qualified employees, continually striving for advancement, and above all, working as a team to meet the health needs of clients living in our 13 counties. Our vision is to be the healthcare provider of choice for clients and employer of choice for employees and providers. We will achieve this vision by committing to a culture of integrity, safety, evidence based exceptional care, compassionate customer service, and great work environment. Mission: Many Rivers Whole Health partners with people and communities to serve the whole person - body, mind, and spirit - by providing expertise in wellness, mental health, and substance use disorders, addressing prevention and treatment with a recovery-based approach. Vision: To be a community based, highly respected organization known for excellence in mental health and addiction recovery services; offering compassionate, client-focused, professional support. Beliefs/Values: Ambassador of Many Rivers, Own it, Individuals Matter, Create Joy, Embrace Change, Show Up. Step In. EQUAL OPPORTUNITY EMPLOYER: Many Rivers Whole Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability, or any other basis protected by applicable law.

Benefis is one of Montana's largest and premier health systems, and we are committed to providing excellent care for all, healing body, mind, and spirit. At Benefis, we work hard to support our employees in every aspect of their careers by offering outstanding benefits and compensation, state-of-the-art facilities, and multiple growth opportunities. The only thing missing is you! Performs customer service functions in the medical office setting. Demonstrates the ability to deal with pressure to meet deadlines, to be accurate, and to handle constantly changing situations. Demonstrates the ability to deal with a variety of people, deal with stressful situations, and handle conflict. Will perform all job duties or job tasks as assigned. Will follow and adhere to all requirements, regulations and procedures of any licensing board or agency. Must comply with all Benefis Health system organization policies and procedures. Education/License/Experience Requirements: High School Graduate or Equivalent Minimum of two (2) years medical office experience preferred. Previous experience with health insurance and patient billing preferred. Completion of medical terminology course required within 30 days of hire/transfer. Completion of Clarivate Patient Access II Education Packet within 3 months of hire/transfer.

Apply Description Provide therapeutic supervision to patients, assure security and safety of facility and assist counselor as needed. Provide case management and coordination of services within the Adult Residential/Inpatient Programs. Assure adherence to state statutes and rules, CARF standards, and federal regulations including HIPAA and 42 CFR Part 2. Positively represents the organization and promotes Rimrock's Mission to the community. ESSENTIAL FUNCTIONS: Provides care coordination to clients referred into Rimrock services. Assist clients in identifying services and make appropriate referrals and/or linkage to community resources. Maintains linkages and relationships with community resources. Works as a member of the treatment team. Attends all staffing and meetings as scheduled and provides input to the team on client's progress and needs. Communicates using person-centered and recovery-oriented language. Helps clients identify strengths and needs, supports the client in defining goals, and assists with identifying how goals can be achieved, and provides ongoing monitoring to ensure goals are attained. Follows-up with service providers to ensure quality care and goal progression. Maintains program specific records including but not limited to: treatment/recovery plans, assessments, transition/discharge plans, and progress notes according to Rimrock policies, CARF, and state standards. Completes and updates documentation within designated amount of time, per program guidelines. Effectively communicate written and verbally to outside agencies, treatment team members and clients. Working knowledge of program specific practices; participates in continuing education and ongoing training. Attend all scheduled staff meetings and in-services; completing 10-hours of continuing education per year. Conducts educational groups and lectures as assigned. Transports clients to and from appointments and activities, as needed. Completes all other duties as assigned. ORGANIZATIONAL COMPETENCIES: Accountability - Takes ownership for resolving problems, reaching goals, and serving patients, team, and organization. Accepts responsibility for own behavior. Assures that resources are allocated in accordance with the priorities of the strategic plan. Performs self-quality monitoring in order to develop and execute plans to meet established goals. Time Management - Maximizes the use of time and resources and effectively prioritizes tasks. Completes paperwork, evaluations, and other required documentation accurately and timely. Teamwork - Works cooperatively and capably with a wide variety of people. Actively promotes teamwork and information sharing within and across departments. Works in a spirit of teamwork and trust and maintains professional boundaries in working with others. Flexibility - Adapts rapidly to changing work demands and priorities. Confidentiality - Complies with all HIPAA and 42 C.F.R. Part 2 regulations relating to privacy, security, and confidentiality. Safeguards confidential information of patients, employees, and business operations Safety - Knows and understands emergency procedures and completes incident reports within 24 hours of event with detailed information. Communication - Consistently uses positive communication skills to promote effective interpersonal relationships. Provides timely and thorough follow-up with internal and external customers. Models professionalism by addressing others with appropriate actions, appearance, and communication. Models and promotes effective written and verbal communication. Customer Service - Supports the organization's customer service initiative. Strives for service excellence by seeking challenges and turning them into opportunities. Anticipates and meets needs of patients while maintaining appropriate boundaries. Displays a friendly, helpful, and approachable demeanor. Obtains feedback from patients regarding their perceptions of the service provided to them and utilizes this information to improve service delivery. Respect - Establishes compassionate and supportive rapport with patients. Communicates tactfully and respectfully with patients, coworkers, and others. Quality Improvement - Assures that information is collected, organized, reported and used to improve the quality of systems and services. Recognizes and appropriately reports to supervisor areas within scope of responsibility that fall outside the quality parameters. Serves on committees or process improvement teams to assist in improving quality/customer satisfaction, as assigned. EDUCATION/TRAINING: Bachelor's Degree in Human Service or Social Work field or equivalent experience in lieu of a degree is required. One year of experience working in the Mental Health or SUD field is preferred. SKILLS: Communication; ability to take direction and work adjunctively with therapeutic team; provide empathy and possess a knowledge and compassion of patients with addiction and implement positive reinforcement of patients. Computer skills and proficiency with Microsoft software including Word, Excel and Outlook. PHYSICAL DEMANDS: Work is indoors in a residential environment with moderate noise. Intermittent physical effort involving lifting of up to 25 pounds, walking and stooping is required. A typical workday involves sitting, standing, walking, use of a keyboard, reaching with hands and arms, and talking and hearing. Normal vision abilities required, including close vision and ability to adjust focus. WORK ENVIRONMENT/JOB LOCATIONS: Involves everyday risks or discomforts requiring normal safety precautions in a residential setting. Work may involve mental and emotional stress. Some driving required. Some outdoor exposure when supervising patients outdoors and in recreation programming. Will work primarily at a residential facility. Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Meda Health is looking for a Physical Therapist to work a travel assignment in an acute care hospital setting. Must have at least two years of experience, state licensure and BLS. Competitive and Transparent Pay We value your expertise and respect your dedication - and our goal is to compensate you more than fairly for them. We don't want you to scramble to figure out your coverage, especially when you're already feeling under the weather. At Meda Health, your coverage starts when you do. You're covered, period. Our employees get the following benefits right off the bat: Health Vision Dental Life insurance

Job Description Patient Registration Coordinator - Join Our Mission to Improve Rural Mental Health Care! Rural Psychiatry Associates is seeking a Patient Registration Coordinator to join our growing team! If you are a detail-oriented, customer-focused professional who thrives in a fast-paced environment, this is your opportunity to make a meaningful impact in the field of mental health care. Why Join Us? At Rural Psychiatry Associates, our mission is to deliver high-quality mental health care to communities with limited access to services. We provide in-person and telemedicine care to patients of all ages through hospitals, clinics, schools, and senior living facilities across North Dakota, South Dakota, Montana, Minnesota, Utah, and Alaska. As a Patient Registration Coordinator, you will be a vital part of our team, ensuring smooth patient registration and access to services. Your role will be essential in creating a positive patient experience from the very first interaction. The Role: What to Expect Location: Based in our Great Falls, MT office. Frontline Patient Support: Serve as the first point of contact for patients, helping them navigate the registration and scheduling process. Insurance & Documentation: Verify insurance coverage, obtain authorizations, and ensure accurate patient records. Multidisciplinary Collaboration: Work with clinical and administrative teams to streamline patient access. Key Responsibilities Greet & Assist Patients & Visitors: Provide a welcoming and professional first impression. Collect & Verify Patient Information: Ensure accuracy in personal, medical, and insurance details. Coordinate Appointments: Schedule, confirm, and provide reminders for patient visits. Support Telehealth Services: Educate patients on the telehealth process and provide technical assistance as needed. Ensure Compliance: Maintain patient confidentiality and adhere to HIPAA regulations. Provide General Administrative Support: Assist with completing necessary forms, correspondence, and documentation. Perform Other Duties as Assigned to support clinic operations. What We're Looking For High school diploma or equivalent required. Experience in scheduling appointments preferred, especially in a healthcare setting. Excellent communication skills, both verbal and written. Strong attention to detail with the ability to multitask in a fast-paced environment. Proficiency with electronic health record (EHR) systems and general computer skills. Ability to maintain patient confidentiality and adhere to HIPAA regulations. Highly organized, self-motivated, and able to work independently. Strong time management and prioritization skills. Willingness to learn and adapt to new technologies. What We Offer As we support and care for our patients, we also prioritize the well-being of our team members. Our benefits include: Medical, Dental & Vision Insurance Long & Short-Term Disability Insurance Life Insurance 401(k) Retirement Plan Generous Paid Time Off (accrual based on hours worked) Paid Holidays If you're looking for a rewarding career in healthcare administration where you can truly make a difference, apply today! Job Posted by ApplicantPro

Patient Access Representative (Part-Time/Benefit Eligible) Hours: 9:00 a.m. - 3:00 p.m. 30 hrs/ week Are you looking to start a career in healthcare and want to get your foot in the door? This is your opportunity! At Greater Valley Health Center, you will join a supportive and dedicated team in an environment that values teamwork, compassion, and excellence in patient care. We offer competitive salaries, excellent benefits, and the chance to grow your career in healthcare. Job Purpose The Patient Access Representative plays a vital role in ensuring patients have a positive experience at Greater Valley Health Center. This position is responsible for welcoming patients, coordinating appointments, collecting and verifying information, and assisting with billing and insurance requirements. By providing excellent customer service and administrative support, the Patient Access Representative helps ensure smooth patient flow and supports the delivery of high-quality healthcare. Qualifications & Experience High school diploma ; Associate degree preferred. One (1) year of relevant experience in healthcare, customer service, or office setting preferred. Experience with electronic health records (EHR) preferred. Knowledge of general office practices and computer operation. Excellent communication, interpersonal, and customer service skills. Strong organizational and multitasking abilities. Ability to work calmly and effectively in a fast-paced environment. Professionalism and discretion when handling confidential patient information. Ability to adapt to the needs of diverse patients and create a welcoming, supportive environment. Key Responsibilities Greet patients and visitors with professionalism and warmth, creating a welcoming first impression. Answer and direct phone calls using a multi-line phone system; respond to inquiries in a polite and efficient manner. Check patients in and out of appointments, ensuring demographic, insurance, and financial information is accurate and up to date. Assist patients in determining eligibility for sliding fee discounts; provide referrals for insurance enrollment assistance when needed. Collect co-pays, fees, and payments, process cash, check, or credit transactions. Maintain accurate records and balance daily payments. Schedule appointments efficiently with the appropriate providers while maximizing utilization of available slots. Provide patients with information on clinic policies, procedures, and available resources. Scan and upload necessary documentation into the electronic health record system. Obtain patient authorizations for the release of medical records in compliance with HIPAA and other regulations. Communicate scheduling updates, delays, or patient needs to clinical and leadership staff. Maintain cleanliness and order of the reception and waiting areas. Perform other related administrative duties as assigned to support clinic operations. Why Join Greater Valley Health Center? Supportive and collaborative work environment Competitive pay and excellent benefits Opportunity to build a long-term career in healthcare

You'll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet Recognition consecutively since 2006. And you'll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine! You can make a difference here. About Us Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality. Your Benefits We provide a comprehensive and competitive benefits package to all full-time employees (minimum of 24 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more. Click here for more information or download the 2021 Employee Benefits Guide. Magnet: Commitment to Nursing Excellence Billings Clinic is proud to be recognized for nursing excellence as a Magnet-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here to learn more! Patient Access Specialist (Full-time) Billings Clinic (Billings Clinic Main Campus) req10458 Shift: Day Employment Status: Full-Time (.75 or greater) Hours per Pay Period: 1.00 = 80 hours every two weeks (Non-Exempt) Starting Wage: $17.00 - $21.25 Patient Access Specialists are instrumental in ensuring the efficient and effective flow of patient access needs as well as initiating the revenue cycle throughout Billings Clinic. Responsible for providing excellence in customer service by greeting, registering and gathering appropriate information for clinical, patient financial services, regulatory and meaningful use. Included are appropriate demographic and insurance information, scheduling appointments, collection of co-payments and self-pay deposits and posting payments into the billing system. Position must fully understand the ramifications and impacts of incomplete or inaccurate information as it relates to clinical staff and the revenue cycle. Essential Job Functions * Supports and models behaviors consistent with Billings Clinic's mission, vision, values, code of business conduct and service expectations. Meets all mandatory organizational and departmental requirements. Maintains competency in all organizational, departmental and outside agency standards as it relates to the environment, employee, patient safety or job performance. * Responsible for patients' and guests first impressions of Billings Clinic and clinical departments. • Using best practices in customer service by greeting patients, identifying and entering accurate patient specific information to include demographics, guarantor information, subscriber and insurance information. Responsible for initiating the revenue cycle for timely billing and possible insurance follow up. * Competently and courteously educates patients about various forms that may require their signature. * Validates insurance(s) using IntelliSource and analyzes electronic responses ensuring appropriate set-ups, which may be dependent upon State where services are to be rendered. * Coordinates with patients, internal and external providers, nursing staff to ensure Medicaid Passport authorizations are obtained and entered. * Schedules and coordinates appointments in a manner that meets the patient's needs and each individual provider's scheduling protocols for the various appointment types, lengths of appointments and any pre-appointment requirements. May instruct patients on specific preparations and/or restrictions necessary to prepare for ancillary procedures as defined by clinical protocols. * Provides in-person marketing for Billings Clinic's patient portal. Explains functionality of the portal and sends electronic invitations to patients for access and establishment of their connection. Should understand that portal sign-up and usage is directly tied to Billings Clinic's ability to receive additional Government funding. * Initiates collection of copayments and deposits in accordance with each patient's individual insurance or self-pay requirements. Accepts cash, checks and credit cards and payroll deductions. • Accepts payments on accounts. Maintains operating cash and collections and balancing to on-line records, daily. * Posts all payments directly onto patients' accounts within the revenue cycle system. Ensures payment to Billings Clinic for credit and debit card transactions by obtaining electronic authorizations at the time of payment collection. * May schedule ancillary services. May instruct patients on specific preparations and/or restrictions necessary to prepare for ancillary procedures. May involve other departments as needed for regulatory requirements. * Reviews and analyzes AccuReg edits and completes corrections in accordance with AccuReg worklists daily. * Performs other duties as assigned or needed to meet the needs of the department/organization. Minimum Qualifications Education * 16 years of age or older * High School or GED preferred * Some college or healthcare focused classes preferred such as medical terminology, medical office practices, etc. preferred. Billings Clinic is Montana's largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more at ****************************** Billings Clinic is committed to the principles of Equal Employment Opportunity. All policies and processes are designed toward achieving fair and equitable treatment of all employees and job applicants. Employees are encouraged to discuss any concerns they have in this regard with their immediate supervisor and/or the Vice President People Resources. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, creed, religion, national origin, gender, gender identity, sexual orientation, age, marital status, genetic information or disability.

Job Description This position will be responsible for auditing home Supervisory visits done by staff in Montana branch locations. They will assist in document gathering for all audits such as Medical Records requests and will be first line trainer for MT specific Personal Care programs and or new Service Coordinators. In addition, the Compliance Coordinator will support all aspects of the Compliance Program on an as-needed basis. Hours: M-F 8am-5 pm, travel is required throughout Montana as needed for audits, branch training, etc. Location: Remote but within Montana At Addus Home Care / A Plus Healthcare we offer our team the best: Medical, Dental and Vision Benefits Monthly Bonus Continued Education Company matched 401K PTO Plan Retirement Planning Life Insurance Employee discounts Essential Duties: Maintains positive internal and external customer service relationships Monitors and audits CDPAP time sheets and other documentation for the purpose of detecting and addressing potential fraud Conducts, documents, and reports on compliance related investigations Receives and gathers documentation for medical record requests from external parties (including clients/patients) Assists with external audits (e.g. Medicaid), including gathering and preparing the documentation to be submitted Maintains standardized tools for documenting and reporting compliance activity throughout the enterprise Performs special projects and assignments as requested in an accurate, timely and professional manner Maintains a high degree of confidentiality at all times due to access to sensitive information Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department Follows all Medicare, Medicaid, state, federal and privacy regulations and requirements Abides by all regulations, policies, procedures and standards Other duties as assigned Position Requirements & Competencies: High school diploma One year experience in home care and/ or Senior/ Disabled services- preferred Working knowledge of compliance-related issues such as Fraud, Waste, and Abuse and Anti-Kickback regulations Excellent verbal and written communication skills Responds positively to direction and is able to effectively carry out assigned tasks to completion Ability to effectively interpret, apply and communicate policies, procedures and regulations Ability to operate PC-based software programs including proficiency in Word, Excel, and PowerPoint To apply via text, text 9772 to ************** #IndeedADCOR #ACADCOR #CBACADCOR #DJADCOR

Excel Physical Therapy is celebrating 20 years of service in 2021! We are a specialized physical therapy practice that collaboratively provides the most effective manual, orthopedic and sports therapy treatments, allowing us to efficiently return our patients to their highest level of comfort and functionality. Founded in 2001, our practice is locally and physical-therapist-owned with two locations in Bozeman and Manhattan, Montana. We value teamwork and we enjoy working together while serving, helping and caring for our patients as well as providing education and outreach to the Gallatin Valley community. Learn more about us and our mission at ****************** Excel Physical Therapy is an equal opportunity employer. Job Description Well-established physical therapy outpatient practice is seeking a friendly, compassionate, and organized Front Office Patient Representative to join our dedicated front office team in our Bozeman office located at 1823 W. College Street. Full time position with approximate hours 10:30am-6:30pm, Monday thru Friday. Occasional shift coverage for other front office team members with advanced notice and planning. Occasional vacation coverage needed for our Manhattan clinic location front office. The role of this very important team position is to welcome our clients graciously and provide excellent customer service and communications. Key focus areas are greeting patients, scheduling patient appointments, reviewing and data-entry of registration documents, answering phone calls, collecting patient responsibility payments, coordinating insurance verification and authorization with payers, accounts receivable tasks, preparing and organizing patient charts, coordination of patient accounts, and reminder phone calls. Due to current COVID-19 precaution protocols, the person in this role screens patients with a verbal questionnaire and temperature check before in office appointments. PPE is provided to staff and is in line with CDC protocols. Support the medical team and help to direct our office support team in their cleaning and organizing duties, possible occasional light laundry and light cleaning of office and equipment, supply inventory tracking, plus any other projects or tasks from the team. We offer sit/stand desks for front office team members to provide for a more active work environment. Qualifications Our desired candidate is fun and professional who will strive to provide a friendly and compassionate atmosphere for our clients and our fellow team members while seeing that our busy office is productive and organized. We are looking for a long-term employment relationship. Our team is health-oriented and we have a non-smoking environment. Preferred candidates will already be a resident of Gallatin Valley. Training is available, however medical front office experience is preferred. Additionally: Strong interpersonal communication, active listening and customer service skills Attention to detail, adaptability, planning, and organizing Strong computer and data entry skills with the ability to calculate basic math Excellent organizational and time management skills High-tolerance for repetitive tasks and systems Ability to work independently and as part of a cohesive team Medical front office experience is preferred Additional Information All your information will be kept confidential according to EEO guidelines.

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. **Job Summary** This position is responsible for ensuring accurate and timely clinical review of behavioral health cases (Applied Behavior Analysis (ABA)) for medical necessity including assisting members on the telephone, reviewing medical records, reviewing cases which involves contract interpretation of behavioral health diagnoses, and utilizing knowledge of medical necessity criteria for all levels of behavioral health care from outpatient office visits to acute in-patient to out-patient office visits, especially of Applied Behavior Analysis (ABA) as appropriate for treatment within the Autism Spectrum Diagnoses (ASD). **JOB REQUIREMENTS:** **Registered Nurse (RN) or Masters-level Behavioral Health Professional (LPC, LMFT, LCSW, LCPC, BCBA, RPsy) with current license to practice at the independent practice level.** **Current clinical license in state of operations and in good standings.** **3 years clinical experience in psychiatric setting or own behavioral health practice.** **Verbal and written communication skills.** **Analytical and decision making skills.** **PC and database experience.** **PREFERRED JOB REQUIREMENTS:** **Utilization review experience.** **3 years clinical experience in psychiatric setting or behavioral health practice providing** **as a BCBA providing and/or supervising ABA treatment.** **_Experience in a school setting or working with individuals with ASD (Autism Spectrum Diagnoses)_** **_Relocation assistance will not be provided for this position._** **_Sponsorship will not be provided for this position._** **This is a Telecommute (Remote) role: Must reside within 250 miles of the office or anywhere within the posted state.** \#LI-Remote \#LI-DP1 \#CA **Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!** **Pay Transparency Statement:** At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting ************************************* . The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan. **HCSC Employment Statement:** We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. **Base Pay Range** $60,300.00 - $133,400.00 Exact compensation may vary based on skills, experience, and location. **Join our talent community and receive the latest HCSC news, content, and be first in line for new job opportunities.** **Join our Talent Community. (******************************************** PA8v\_eHgqFiDb2AuRTqQ)** For more than 80 years, HCSC has been dedicated to expanding access to high-quality, cost-effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families. As an industry leader, HCSC also has been helping to make the health care system work better for all Americans. To remain a leader, we offer compelling careers that encourage resourcefulness, strategic thought and empower you to make a difference in the lives of our members and their communities. Today, with the industry at an important crossroad, HCSC is reimagining health care and looking for original thinkers who aren't afraid to make innovative contributions. We are an Equal Opportunity Employment employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Learn more about HCSC, our commitment to our members and the opportunity you'll have to improve health care delivery in an open, collaborative environment. HCSC is committed to diversity in the workplace and to providing equal opportunity to employees and applicants. If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at ************** to request reasonable accommodations. Please note that only **requests for accommodations in the application process** will be returned. All applications, including resumes, must be submitted through HCSC's Career website on-line application process. If you have general questions regarding the status of an existing application, navigate to "candidate home" to view your job submissions. 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Meda Health is looking for a Physical Therapist to work a travel assignment in an acute care hospital setting. Must have at least two years of experience, state licensure and BLS. Competitive and Transparent Pay We value your expertise and respect your dedication - and our goal is to compensate you more than fairly for them. We don't want you to scramble to figure out your coverage, especially when you're already feeling under the weather. At Meda Health, your coverage starts when you do. You're covered, period. Our employees get the following benefits right off the bat: Health Vision Dental Life insurance

Job Title: Front Office Coordinator In office: 5 days a week, 7:30-4:00pm MT, 30 min lunch : Greater Good Health is a community of healthcare providers, operators, and builders whose mission is to address health disparities and reimagine senior healthcare. To do this, we partner with payers to bring value-based primary care to underserved communities and work alongside risk-bearing organizations to develop innovative, value-based clinical programs - all designed exclusively for older adults and their unique healthcare needs. Grounded in our mission and core values, we are building a better, simpler healthcare experience for the patients we serve and the providers who care for them. While providing more access to care, we understand that Nurse Practitioners need optimal work-life alignment to provide the best care for the greater good. GGH's goal is to support the modern-day healthcare professional to live fully in both their professional and personal lives. If this vision resonates with you, we hope you consider bringing your passion, your energy, your curiosity to Greater Good Health. What will you do as Front Office Coordinator? The Front Office Coordinator is an integral part of the primary care clinic team, serving as the face of Greater Good Health to delight patients as they walk through the door. Reporting directly to the Clinic Administrator, this role is responsible for delivering an excellent clinic experience by listening, engaging, and assisting each patient and guest every day from registration to departure. In addition to community outreach, you will host and coordinate events (in-the clinic) to engage potential patient and increase awareness of GGH's services. With a positive demeanor, the Front Office Coordinator provides exceptional customer service to patients throughout their visit with Greater Good Health to deliver a first-class experience. Culture & Community Welcomes all and cares empathetically for patients and team members. Acts as a central point of contact welcoming patients and prospects and ensuring they have an optimal experience from the moment they walk in the door. Listen and observe the needs of each patient to ensure they are supported throughout their visit - your main goal is to provide an excellent patient experience to retain and acquire new patients Day-to-Day Responsibilities Greets and welcomes all patients and related individuals to appropriate locations while maintaining excellent customer service Triages walk-in patients and emergencies as per established policies and procedures. Coordinates front office responsibilities by assisting patients with check-in or check-out. Supports patient registration per protocols and updates patient information within the electronic health record; protects patient's rights by maintaining confidentiality of personal and financial information. Reviews and verifies patient coverage of insurance or other agencies and identifies the patient's responsibility. Collects co-pays/deductibles prior to patient being seen per protocol. Informs patients of any outstanding balancing and collects balance, and issues receipt or statement per established protocol. Educates patients on available clinic services and assists patients with patient portal enrollment or other online tools. Connects new patients to the Patient Liaison as a patient resource. Supports the review of schedule templates to ensure patients are scheduled correctly for the day/week. Reviews the patient schedule to ensure patients are in the correct status and are up to date. Schedules or reschedules patient appointments for existing patients. Conducts pre-visit reminder calls and follows-up with patients for “no-show” appointments for established patients. Performs outbound administrative follow-up calls as needed. Triages incoming calls and routes them to the appropriate team member. Opens and closes the office as needed. Basic housekeeping to ensure all check-in, vestibule, coat room, and other communal spaces are clean, stocked and maintained. Complete administrative duties varying from making copies, scanning, and uploading documents, collecting billing information, mail management - sorting or collecting postal mail, directing vendor deliveries and shipments around the clinic, and managing faxes. Promotes and supports a premier teammate experience Participate in team meetings and clinic huddles to review patient/provider schedules and plan for the day/week ahead. Communicates and escalates any issues to the clinic administrator. Attends in-clinic and community events to help with registration. Cross-functional collaboration with all team members to complete ad-hoc projects. Promotes high-quality patient care and outstanding patient experience as reflected in patient satisfaction scores. Demonstrates or Provides effective communication with the team throughout the team. Act as the primary host for all community room events in- & out- of the clinic. Responsibilities may include event planning/creation, greeting & signing-in attendees, coordinating logistics, and setting up and breaking down events. Work with the central team for additional support when needed. What will make you successful at Greater Good Health? Abilities and values Drive Impact. Strong focus and commitment to building relationships, supporting people, and creating value for patients. Influence. Strong communication and collaboration with patients, care teams, and clinic management. Conviction. We work hard and we're having a blast doing it. We know the work we're doing is changing healthcare dramatically for the better, and we know we're the team that can make it happen. Community. You make Greater Good Health the best place to work for others around you. You live our core values. Experience and Qualifications High School Diploma or GED equivalent 3+ years of office administration experience Healthcare experience is preferred, but not required Customer service experience (Preferred) Healthcare organization experience is a plus Experience with Electronic Health Record (EHR) (preferred) Valid Montana driver's license (preferred) Physical Demands 4-5 hours a day, sitting at a desk in the clinic and using a keyboard 3-4 hours a day, standing and walking in order to help patients with the door, orient or help patients navigate the clinic As needed, collecting the mail which may include lifting light packages of under 15 pounds. As needed, light re-arrangement of furniture in patient areas and watering plants. On an exception basis, occasionally for events, light set up duties, such as hanging banners and placing flyers and other collateral in centralized locations. Ability to coordinate events and manage logistics, from setup to breakdown. Comfortable with physical labor, including the ability to lift up to 50 pounds Perks and Benefits: Competitive Compensation Package: We offer a competitive compensation package Comprehensive Medical, Dental, and Vision Benefits: Take advantage of comprehensive healthcare coverage, including medical, dental, and vision benefits, to prioritize your health and well-being. Flexible Spending Accounts (FSAs) and Health Savings Accounts (HSAs) available Paid Time Off and Parental Leave: Enjoy paid holidays, vacation time, and paid parental leave to maintain a healthy work-life balance and spend quality time with your loved ones 401K Program with Company Match: Plan for your future with our 401K program, featuring a company match, to help you save for retirement Wellness Resources: Access to BetterHelp sessions and a monthly wellness benefit to support your physical, mental, and emotional well-being Comprehensive Life and AD&D Coverage: Enjoy peace of mind with 100% premiums covered by GGH for Basic Life and Accidental Death & Dismemberment (AD&D) insurance for full-time team members. Additionally, voluntary supplemental life insurance is offered at a discounted rate Employee discount savings program: Save on travel, entertainment, streaming services, online shopping and so much more! Voluntary Insurance plans: We offer voluntary short term disability, critical illness and accident plans for additional financial security during periods of illness or injury that prevent you from working for a set period of time Don't check off every box in the requirements listed above? Please apply anyway! Studies have shown that marginalized communities - such as women, LGBTQ+ and people of color - are less likely to apply to jobs unless they meet every single qualification. GGH is dedicated to building an inclusive, diverse, equitable, and accessible workplace that fosters a sense of belonging - so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still consider applying. You may be just the right candidate for this role or another one of our openings!

Job DescriptionSalary: $17-$20/hr DOE Front Office Coordinators are the ambassadors for OrthoRehab Physical Therapy. The individual in this position sets the tone for the overall experience of our patients. As a full-time Front Office Coordinator in Whitefish, MT, you will be the first friendly face (or voice) our patients connect with and the person they rely on for answers and assistance as they navigate through their physical therapy experience. You are part of a caring team committed to providing the best possible care for our patients. To thrive in this role, you must consistently provide exceptional customer service and enjoy tasks requiring accuracy and attention to detail and the ability to adapt to the ever-changing requirements of insurance companies. Benefits include health insurance, Health Savings Account, Simple IRA match (up to 3%), Paid Time Off and paid holidays after 6 months of hire. Previous experience in a medical office, familiarity working with insurances, scheduling experience and positions requiring attention to detail and accuracy are taken into account when determining wage offered to potential candidate. Interested?Apply at************************** OrthoRehab Physical Therapy utilizes E-Verify to verify an employee's employment eligibility. We are an equal-opportunity employer and do not discriminate against any employee or applicant for employment based on race, color, religion, sex, national origin, age, disability, or any other legally protected status.

Job Description WSAudiology is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world. At HearUSA, our mission is to reframe the world of hearing care and set the highest standard in modern hearing health. With an extensive network of 4,000 independent Hearing Care Professionals and more than 350 centers in U.S., we strive every day to provide each individual with the care, knowledge and experience they deserve. What it's all about: As a Client Experience Specialist, you are passionate about the hearing healthcare of our clients. You will ensure clients' needs are met in a timely manner, maintain a well-organized appointment schedule, and prioritize Simply Excellent Hearing Care. What's in it for you? Top priority of culture and community including ongoing training Attractive compensation package with monthly bonus opportunities Onboarding, comprehensive benefits, paid holidays, PTO, 401k with match, Health & Wellness programs Mentorship and professional development opportunities including a CES Advisory Board Field support for your hearing center What you will do: Maintain client charts and ensure information is up to date Prioritize welcome and confirmation calls and provide friendly and enthusiastic customer service Manages clinic schedule to ensure efficient and expedient patient care for walk-in/curbside appointments, scheduled appointments, and potential clients Enter stock and custom orders, perform weekly inventory audit to ensure accuracy. Maintain detailed and accurate records of cash and bank deposits and perform all end of day processes and reports/ settlements Maintains a clean, inviting, and friendly environment Maintain basic knowledge of hearing aid technology and be able to perform basic cleaning/repair functions Assist with basic hearing aid trouble shooting via telephone or in-person and clean and checks Maintain knowledge of current HearUSA's products, promotions and pricing. As needed, facilitate and support with HearAssist and remote care What we are looking for: High School Diploma or equivalent Experience in customer service and office administration Excellent oral and written communication skills, ability to establish and maintain a professional rapport with clients and co-workers Proficiency with computers including scheduling software and MS Office Strong multi-tasking, organization, and time-management skills A Place to Grow your Career: Growth means investing in employee development, from day-to-day support to opportunities to stretch your skills. It also means creating space for your voice, sharing knowledge, and learning from peers as we build culture and community together. We offer: A professional development team of dedicated Regional Training Managers Continuing education, LinkedIn Learning and tuition reimbursement Career advancement pathways for Center Support and Client Care Pays :$19hr The Company provides equal opportunity to all employees and prospective employees without regard to race, color, creed, religion, national origin, ancestry, sex, age, physical or mental disability, marital status, pregnancy, genetic information, sexual orientation, gender identity, protected veteran or military status, or any other consideration not related to the person's ability to do the job or otherwise made unlawful by federal, state, or local law.

This position will be responsible for auditing home Supervisory visits done by staff in Montana branch locations. They will assist in document gathering for all audits such as Medical Records requests and will be first line trainer for MT specific Personal Care programs and or new Service Coordinators. In addition, the Compliance Coordinator will support all aspects of the Compliance Program on an as-needed basis. Hours: M-F 8am-5 pm, travel is required throughout Montana as needed for audits, branch training, etc. Location: Remote but within Montana At Addus Home Care / A Plus Healthcare we offer our team the best: * Medical, Dental and Vision Benefits * Monthly Bonus * Continued Education * Company matched 401K * PTO Plan * Retirement Planning * Life Insurance * Employee discounts Essential Duties: * Maintains positive internal and external customer service relationships * Monitors and audits CDPAP time sheets and other documentation for the purpose of detecting and addressing potential fraud * Conducts, documents, and reports on compliance related investigations * Receives and gathers documentation for medical record requests from external parties (including clients/patients) * Assists with external audits (e.g. Medicaid), including gathering and preparing the documentation to be submitted * Maintains standardized tools for documenting and reporting compliance activity throughout the enterprise * Performs special projects and assignments as requested in an accurate, timely and professional manner * Maintains a high degree of confidentiality at all times due to access to sensitive information * Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department * Follows all Medicare, Medicaid, state, federal and privacy regulations and requirements * Abides by all regulations, policies, procedures and standards * Other duties as assigned Position Requirements & Competencies: * High school diploma * One year experience in home care and/ or Senior/ Disabled services- preferred * Working knowledge of compliance-related issues such as Fraud, Waste, and Abuse and Anti-Kickback regulations * Excellent verbal and written communication skills * Responds positively to direction and is able to effectively carry out assigned tasks to completion * Ability to effectively interpret, apply and communicate policies, procedures and regulations * Ability to operate PC-based software programs including proficiency in Word, Excel, and PowerPoint To apply via text, text 9772 to ************** #IndeedADCOR #ACADCOR #CBACADCOR #DJADCOR We may text you during the hiring process. By proceeding, you give us permission to text you at the mobile number provided. Message and data rates may apply. Message frequency varies. Reply 'Opt Out' at any time if you no longer wish to receive text messages regarding our opportunities. Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index.

This position performs scheduling services and administrative support to enhance the function of the assigned area(s) to provide optimal patient care and ensure a seamless patient experience. Our Mission: Quality, compassionate care for all. Our Vision: Reimagine health care through connection, service and innovation. Our Core Values: Be Kind | Trust and Be Trusted | Work Together | Strive for Excellence. Qualifications: Minimum of one (1) of the following preferred: Post high school education or vocational training in healthcare. Previous work experience in healthcare or customer service. Knowledge and understanding of medical terminology. Other combinations of education and experience may be considered. Possess and maintain computer skills to include working knowledge of Microsoft Office Suite and ability to learn other software as needed. Accurately type 45 wpm highly preferred. Excellent organizational skills, detail-oriented, a self-starter, possess critical thinking skills and be able to set priorities and function as part of a team as well as independently. Commitment to working in a team environment and maintaining confidentiality as needed. Excellent verbal and written communication skills including the ability to communicate effectively with various audiences. Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy. Job Specific Duties: Accurately schedules services per department protocol and as applicable to assigned area(s). Coordinates resources to ensure patients receive an appropriate level of care at every interaction. Adheres to department policies and procedures with flexibility and adaptability to frequently changing standard operating procedures. Maintains strong quality metrics as assessed by standard department quality assurance programs per department protocol. Consistently exhibits professional, effective, and articulate communication verbally and in written form. Maintains confidentiality and respects patient privacy according to HIPAA compliance guidelines. Works efficiently and calmly under conditions of stress and in times of high patient volume or additional workload. Works in collaboration with assigned area leadership and staff in maintaining daily operations and completion of tasks. Assists with cross training and onboarding of new hires as applicable to assigned area(s). Works cooperatively with appropriate departments to ensure all visits are properly scheduled. Monitors access issues with provider schedules that may impact patient experience. The above essential functions are representative of major duties of positions in this job classification. Specific duties and responsibilities may vary based upon departmental needs. Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job. Not all of the duties may be assigned to a position. Maintains regular and consistent attendance as scheduled by department leadership. Shift: Day Shift - Variable Hours (United States of America) Schedule: Logan Health operates 24 hours per day, seven days per week. Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed. PRN positions (also referred to as Casual, As Needed, or Per Diem) at Logan Health offer flexibility and are designed to provide coverage during busy periods, employee absences, and vacations, making them an excellent opportunity to support the team as needed. PRN employees can participate in a matching 401(k) plan and have access to the Employee Assistance Program. Additionally, they may qualify for hourly differential pay for certain shifts or hours, offering extra compensation based on department-specific scheduling needs. Pay rates and scheduling practices may vary by department. Notice of Pre-Employment Screening Requirements If you receive a job offer, please note all offers are contingent upon passing a pre-employment screening, which includes: Criminal background check Reference checks Drug Screening Health and Immunizations Screening Physical Demand Review/Screening Equal Opportunity Employer Logan Health is an Equal Opportunity Employer (EOE/AA/M-F/Vet/Disability). We encourage all qualified individuals to apply for employment. We do not discriminate against any applicant or employee based on protected veteran status, race, color, gender, sexual orientation, religion, national origin, age, disability or any other basis protected by applicable law. If you require accommodation to complete the application, testing or interview process, please notify Human Resources.

Patient Access Representative (Full-Time/Benefit Eligible) Hours: 8:00 a.m. - 5:00 p.m. Are you looking to start a career in healthcare and want to get your foot in the door? This is your opportunity! At Greater Valley Health Center, you will join a supportive and dedicated team in an environment that values teamwork, compassion, and excellence in patient care. We offer competitive salaries, excellent benefits, and the chance to grow your career in healthcare. Job Purpose The Patient Access Representative plays a vital role in ensuring patients have a positive experience at Greater Valley Health Center. This position is responsible for welcoming patients, coordinating appointments, collecting and verifying information, and assisting with billing and insurance requirements. By providing excellent customer service and administrative support, the Patient Access Representative helps ensure smooth patient flow and supports the delivery of high-quality healthcare. Qualifications & Experience High school diploma required; Associate degree preferred. One (1) year of relevant experience in healthcare, customer service, or office setting preferred. Experience with electronic health records (EHR) preferred. Knowledge of general office practices and computer operation. Excellent communication, interpersonal, and customer service skills. Strong organizational and multitasking abilities. Ability to work calmly and effectively in a fast-paced environment. Professionalism and discretion when handling confidential patient information. Ability to adapt to the needs of diverse patients and create a welcoming, supportive environment. Key Responsibilities Greet patients and visitors with professionalism and warmth, creating a welcoming first impression. Answer and direct phone calls using a multi-line phone system; respond to inquiries in a polite and efficient manner. Check patients in and out of appointments, ensuring demographic, insurance, and financial information is accurate and up to date. Assist patients in determining eligibility for sliding fee discounts; provide referrals for insurance enrollment assistance when needed. Collect co-pays, fees, and payments, process cash, check, or credit transactions. Maintain accurate records and balance daily payments. Schedule appointments efficiently with the appropriate providers while maximizing utilization of available slots. Provide patients with information on clinic policies, procedures, and available resources. Scan and upload necessary documentation into the electronic health record system. Obtain patient authorizations for the release of medical records in compliance with HIPAA and other regulations. Communicate scheduling updates, delays, or patient needs to clinical and leadership staff. Maintain cleanliness and order of the reception and waiting areas. Perform other related administrative duties as assigned to support clinic operations. Why Join Greater Valley Health Center? Supportive and collaborative work environment Competitive pay and excellent benefits Opportunity to build a long-term career in healthcare

You'll want to join Billings Clinic for our outstanding quality of care, exciting environment, interesting cases from a vast geography, advanced technology and educational opportunities. We are in the top 1% of hospitals internationally for receiving Magnet Recognition consecutively since 2006. And you'll want to stay at Billings Clinic for the amazing teamwork, caring atmosphere, and a culture that values kindness, safety and courage. This is an incredible place to learn and grow. Billings, Montana, is a friendly, college community in the Rocky Mountains with great schools and abundant family activities. Amazing outdoor recreation is just minutes from home. Four seasons of sunshine! You can make a difference here. About Us Billings Clinic is a community-owned, not-for-profit, Physician-led health system based in Billings with more than 4,700 employees, including over 550 physicians and non-physician providers. Our integrated organization consists of a multi-specialty group practice and a 304-bed hospital. Learn more about Billings Clinic (our organization, history, mission, leadership and regional locations) and how we are recognized nationally for our exceptional quality. Your Benefits We provide a comprehensive and competitive benefits package to all full-time employees (minimum of 24 hours/week), including Medical, Dental, Vision, 403(b) Retirement Plan with employer matching, Defined Contribution Pension Plan, Paid Time Off, employee wellness program, and much more. Click here for more information or download the 2021 Employee Benefits Guide. Magnet: Commitment to Nursing Excellence Billings Clinic is proud to be recognized for nursing excellence as a Magnet-designated organization, joining only 97 other organizations worldwide that have achieved this honor four times. The re-designation process happens every four years. Click here to learn more! Patient Access Specialist - Admitting (Part-time) ADMITTING (BILLINGS CLINIC HOSPITAL) req10695 Shift: Day, Weekends Employment Status: Part-Time (.5 - .74) Hours per Pay Period: 0.60 = 48 hours every two weeks (Non-Exempt) Starting Wage DOE: 17.00 - 21.25 Patient Access Specialists are responsible for greeting and registering patients, gathering appropriate demographic and insurance information, scheduling appointments, collection of co-payments. Will be assigned to work in one or more of the primary admission areas to include the Emergency Department triage or discharge desk, psychiatric center, endoscopy, insurance verification, reference laboratory, PAT lab and/or front desk. Essential Job Functions * Supports and models behaviors consistent with the mission and philosophy of Billings Clinic and department/service. * Completes on-line registration information gathering demographic and insurance information that results in the ability to provide accurate information for patients, guarantor, and insurance follow-up. Performs bedside registration in the ED in accordance with policies and procedures. During system down times, adheres to down time/disaster registration procedures to ensure accurate handling of information. * Completes pre-registrations and ensures 95% of all scheduled admissions are performed in advance of date of service. * Schedules and coordinates appointments in a manner that meets the patient's needs and assists department in management of patient flow utilizing knowledge of MD, PAT Lab and endoscopy scheduling protocols. * Coordinates with patients and providers, to ensure verification of insurance information is obtained and entered into the hospital system for reimbursement purposes. * Educates patients regarding NOPP, Patient Rights and Conditions of Admissions and obtains appropriate signatures. * Performs reception functions for PAT Lab, endoscopy and Ed triage/discharge. * Ensures proper patient chart flow and filing procedures adhering to procedures established by Health Information Management. * Coordinates, promotes distribution and educates patients on patient satisfaction surveys. * Initiates collection of co-payments in accordance with each patient's individual insurance requirements. Accepts all other payments on accounts and provides cash receipts for all transactions. * Maintains and reconciles cash drawer bank by following written reconciliation policies and procedures - ensuring each cash drawer balances daily (Front Desk and ED Discharge areas) * Identifies needs and sets goals for own growth and development; meets all mandatory organizational and departmental requirements. * Maintains competency in all organizational, departmental and outside agency environmental, employee or patient safety standards relevant to job performance. * Performs other duties as assigned or needed to meet the needs of the department/organization. Minimum Qualifications Education * 16 years of age or older * High school diploma or equivalent preferred * Some college or healthcare focused classes preferred such as medical terminology, medical office practices, etc. Experience * Demonstrated excellence in customer service skills Or an equivalent combination of education and experience relating to the above tasks, knowledge, skills and abilities will be considered. Billings Clinic is Montana's largest health system serving Montana, Wyoming and the western Dakotas. A not-for-profit organization led by a physician CEO, the health system is governed by a board of community members, nurses and physicians. Billings Clinic includes an integrated multi-specialty group practice, tertiary care hospital and trauma center, based in Billings, Montana. Learn more at ****************************** Billings Clinic is committed to the principles of Equal Employment Opportunity. All policies and processes are designed toward achieving fair and equitable treatment of all employees and job applicants. Employees are encouraged to discuss any concerns they have in this regard with their immediate supervisor and/or the Vice President People Resources. All employees and job applicants will be provided the same treatment in all aspects of the employment relationship, regardless of race, color, creed, religion, national origin, gender, gender identity, sexual orientation, age, marital status, genetic information or disability.