Patient care coordinator jobs in Jackson, TN

Tennessee Donor Services (TDS) is looking for a dynamic and enthusiastic team member to join us to save lives! Our mission at TDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! Specifically, people with expertise in communicating in difficult situations and building relationships with patients and their families similar to counseling or patient relations. This position, Family Care Coordinator, will work with organ donor families, hospital personnel, physicians, and other team members from TDS to work through the donation process for saving lives through organ and tissue donation. Primary work environment is in the hospital setting in Jackson area of Tennessee and throughout Tennessee hospitals. Strong interpersonal skills and the ability to communicate effectively in both oral and written formats are a must. What is a Family Care Coordinator? Family Care Coordinators (FCCs) support and educate the potential donor's next-of-kin regarding donation options. FCCs determine family dynamics and assess the family's understanding of the patient's prognosis to aid in the donation process. They work alongside other clinical team members and hospital staff to be both an advocate for donation and a resource to the donor's family. COMPANY OVERVIEW AND MISSION Tennessee Donor Services is a designated organ procurement organization (OPO) within the state of Tennessee - and is a member of the DCI Donor Services family. For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities. DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank. Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life. We are committed to diversity, equity, and inclusion. With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking. Key responsibilities this position will perform include: Determines family dynamics and assesses the family's understanding of the patient's prognosis when appropriate to initiate the donation discussion. Initiates the donation discussion and authorization process for potential organ and tissue donor families prior to, during and after death declaration. Provides families with the detailed information required to give legal informed authorization for anatomical donation. Responds on site independently and/or in conjunction with assigned staff to all appropriate hospital referrals within designated time outlined per policy and procedure. Communicates with the attending physician and other members of the healthcare team to establish rapport and ensure a collaborative planned approach for the donation discussion and authorization process. Obtains authorization for donation per UAGA and verifies appropriate medical and legal documentation necessary. Visually assesses donors, interpret charts, document information and communicate findings. Collaborates with hospital and medical staff to provide potential donor families with accurate and timely information regarding the patient's current clinical course. Maintains communication with hospital staff and attending physician regarding the potential donor family's understanding of the prognosis and acts as a family advocate to the health care team as necessary. Provides education to hospital staff regarding authorization, family care process and donation process. Responsibilities may be affected by increased donor activity. Performs other duties as assigned. The Family Care Coordinator will work 15 days per month - and be on call for periods of up to 24 hours. The ideal candidate will have: A bachelor's degree 2 - 4 years of healthcare experience with families, counseling, bereavement, and/or crisis intervention Knowledge of medical and legal principles of authorization, donor evaluation, and management. Exceptional teamwork, communication, and conflict management skills. Valid Driver's license with ability to pass MVR underwriting requirements We offer a competitive compensation package including: Up to 176 hours of PTO your first year Up to 72 hours of Sick Time your first year Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage 403(b) plan with matching contribution Company provided term life, AD&D, and long-term disability insurance Wellness Program Supplemental insurance benefits such as accident coverage and short-term disability Discounts on home/auto/renter/pet insurance Cell phone discounts through Verizon **New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.** You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position. DCIDS is an EOE/AA employer - M/F/Vet/Disability.

Are you a catalyst for change? Your journey as a leader is about to begin! In this role, you will be the lynchpin for success - facilitating progress by motivating and guiding a team of passionate professionals toward an ultimately rewarding endpoint. You must have the mastery to learn the Toyota Production System (TPS) or “lean management” to ensure all processes remain in flow through your determined oversight. How does that sound? There will be challenges along the way, but the resultant efficiency, teamwork, and satisfaction make it more than worthwhile! Are you ready to take on this exciting role? Summary If you're looking for a challenging job that requires specialized skills and expertise, this is the one for you! You'll need to be determined and able to work quickly without compromising quality. Working in an organized environment, you'll be expected to devise creative solutions to technical problems while adhering to established systems and policies. If you're managing others, you'll need to show your authority and delegate responsibility while offering mentorship and training opportunities. When making decisions, you'll need to do so swiftly and confidently while supporting company guidelines. Are you ready for this exciting opportunity? Job Characteristics Varied activities. Multiple, simultaneous projects. Fast-paced environment Technical, analytical focus. Work within established standards and guidelines. Expertise-based problem-solving. Authoritative, quick decision-making within a defined span of control. Based on accepted quality standards, policies, and procedures. Important to also train others to make correct decisions. Communication is task-based and technically oriented. Team roles are clearly defined. The need for collaboration is minimal; when necessary, it is focused on specific tasks or problems. Leadership based on specialized expertise. Directive leadership to assure quality standards are met. Delegation is infrequently required, and when required, close follow-up is essential. Nothing is more rewarding than the opportunity to experience firsthand feedback from the people you care for! We make a difference in people's lives! And they will let you know it! And because you impact our community, The Kidney Experts, PLLC, ensures that we also take care of you! Check out your benefits package! Included Benefits 100% coverage of your vision and dental insurance beginning the 1st of the following month 100% coverage of your health up to 500 dollars/month beginning the 1st of the following month 3% towards a 401k after six months of employment 1-week of PTO accrued over the year that increases after your initial year of employment 1-week sick leave accrued over the year; can be used for family members as well Short-term disability after one month of employment Long-term disability after one month of employment $50,000 Life Insurance Policy As a Practice Coordinator at The Kidney Experts, we guarantee you will help more people than you can imagine! What we are looking for in our practice coordinator They will be: Intense - Restless - Driving We expect the coordinator will need: Variety - Opportunities to work at a faster-than-average pace - Mobility Our Current Staff Some of the hobbies of the current staff include pursuing music endeavors such as clarinet, harmonica, drums, guitar, and bass, hunting and fishing, dirt track racing, photography, videography, insect macro photography, bargain shopping, travel, and cooking! NO EXPERIENCE IS PREFERRED!

Our talented front desk team is looking for the best teammate for their crew! Do you love helping people and excel at providing excellent customer service? Can you accurately and quickly multitask phone calls, help others, and figure account balances while keeping a smile and a friendly, kind personality? If you aren't easily frustrated and can handle multiple requests at once, keep reading! The ideal candidate will be able to: Have regular and predictable attendance Provide excellent customer service to all guests Keep a smile with all patient and coworker interactions Maintain a calm and pleasant demeanor at all times Work well in a fast-paced environment Have excellent oral and written communication skills Demonstrate a strong attention to detail Support dental scheduling for multiple doctors &/or hygienists Post insurance payments Follow up on outstanding insurance claims Send monthly patient statements Maintain AR within guidelines Communicate effectively about dental treatment and handle various patient questions Make financial arrangements for patients Create and submit claims daily, and ensure receipt Perform monthly reviews of outstanding patient aging Handle refund processing Follow up and resolve all communication requests Have a strong understanding of dental insurance, claims processing, billing, and repeal processes The person chosen for this role will have: A high school diploma or GED Some post-high school business education A minimum of 2 years of dental front desk experience At least 1 year of Dentrix software experience A minimum of 2 years of business office experience While we appreciate all candidates' willingness to learn quickly, the minimum experience requirements above are non-negotiable.

Marshalls At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer. Job Description: Opportunity: Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. Creates a positive internal and external customer experience Promotes a culture of honesty and integrity; maintains confidentiality Takes an active role in training and mentoring Associates on front end principles Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates Addresses customer concerns and issues promptly, ensuring a positive customer experience Ensures Associates execute tasks and activities according to store plan; prioritizes as needed Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates Provides and accepts recognition and constructive feedback Partners with Management on Associate training needs to increase effectiveness Ensures adherence to all labor laws, policies, and procedures Promotes credit and loyalty programs Supports and participates in store shrink reduction goals and programs Promotes safety awareness and maintains a safe environment Other duties as assigned Who We're Looking For: You. Available to work flexible schedule, including nights and weekends Strong understanding of merchandising techniques Capable of multi-tasking Strong communication and organizational skills with attention to detail Able to respond appropriately to changes in direction or unexpected situations Team player, working effectively with peers and supervisors Able to train others 1 year retail and 6 months of leadership experience Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. Applicants with arrest or conviction records will be considered for employment. Address: 5591 Hwy 153 Ste 124 Location: USA Marshalls Store 0815 Hixson TNThis position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Job Description Now Hiring: Full-Time Scheduling Specialist - Home Health | Covington/Bartlett, TN New Competitive pay rate Must have Home Health experience. Make a difference in your community! Tennessee Quality Care is seeking a compassionate (SS) Scheduling Specialist for our Home Health team. Monday-Friday, 8:00 AM-4:30 PM. Perks: PTO + Holidays Mileage Reimbursement Flexible Schedule 401(k) with Company Match Comprehensive Benefits Supportive Team Serve patients where they live-recovering, managing chronic illness, or maintaining independence. Join a team that values you and your impact. Apply today! Text to apply: Texted: 9762 to ************ We offer: Great culture and team atmosphere Comprehensive benefits (medical, dental, vision, life/AD&D, disability) 401(k) retirement plan with a generous company match Generous time off accruals Paid holidays Tuition Reimbursement Employee Referral Program Merit Increases Employee Discount Programs Work/life balance What You'll Do: Confirms patient appointments and perform patient reminder calls according to client guidelines Manages client and care provider's schedules efficiently Tracks and reports daily scheduling metrics and communicates all client scheduling trends to management Answers all incoming calls and provide exceptional customer service to all callers, patients, clients and visitors Maintains patient records in billing/scheduling system formats and in hard copy when indicated Completes patient schedules, forms and all correspondence Provides additional billing and customer service support Maintains a high degree of confidentiality at all times due to access to sensitive information Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department Qualifications: High school diploma required. College degree a plus Bilingual in Spanish is a plus Experience in a high volume medical office environment required Scheduling patients and patient testing preparation experience in a physician office preferred Computer Proficiency - MS Office Ability to work well with others in a professional manner in a team oriented environment 2 years in a medical setting preferred #ACHH

at Clarvida - Tennessee Clarvida's success is built on the strength of our people: individuals who bring the right skills and a deep commitment to our mission of improving lives and communities. Our employees are empowered to bring their full potential to the table, ensuring long-term success for our team and those we serve.About your Role:As a THL Care Coordinator, You will provide therapeutic interventions, case coordination and/or resource linkage to clients and other involved parties (i.e. family, DCS, Court personnel, non-relative supports, etc.) to affect identified needed changes within the individual or family.Perks of this role: Competitive pay of $18.27 per hour Does the Following Apply to You? A Bachelor's degree in a Human Service discipline from an accredited four-year college or university 1 year of experience working with children/adolescents in a therapeutic, community-based treatment environment What we offer: Full Time Employees: Paid vacation days that increase with tenure Separate sick leave that rolls over each year up to 10 Paid holidays* Medical, Dental, Vision benefit plan options DailyPay- Access to your daily earnings without waiting for payday* Training, Development and Continuing Education Credits for licensure requirements All Employees: 401K Free licensure supervision Pet Insurance Employee Assistance program Perks @Clarvida - national discounts on shopping, travel, Verizon, and entertainment Mileage reimbursement Cellphone stipend *benefits may vary based on Position/State/County Application Deadline: Applications will be reviewed on a rolling basis until the position is filled. If you're #readytowork we are #readytohire! Now hiring! Not the job you're looking for?Clarvida has a variety of positions in various locations; please go to******************************************** To Learn More About Us: Clarvida @ ************************************************** Clarvida is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic. We encourage job seekers to be vigilant against fraudulent recruitment activities that are on the rise across the healthcare industry. Communication about legitimate Clarvida job opportunities will only come from an authorized Clarvida.com email address, A [email protected] email (the email address for which will change upon your reply) or a personal LinkedIn account that is associated with a Clarvida.com email address.

Now Hiring a Care Coordinator at AmPharm in Parsons, Tennessee! This position serves as a liaison between the input, dispensing, and inventory departments to ensure the smooth and efficient delivery of pharmacy orders while maintaining high standards of quality assurance across all pharmacy procedures. The Care Coordinator will also support our nursing facilities, behavioral healthcare centers, and internal departments, ensuring the accurate and timely delivery of medications and supplies. Benefits and Perks include: Affordable Medical/Dental/Vision insurance options Generous paid time-off program and paid holidays for full time staff TeleDoc 24/7/365 access to doctors Optional short- and long-term disability plans Employee Assistance Plan (EAP) 401K retirement accounts with company match Employee Referral Bonus Program Description of Required Duties and Tasks: Essential duties and responsibilities include the following: Care Coordinator Duties: • Generate daily cycle fill orders for daily delivery to facilities • Responsible for management and resolution of incoming requests from facilities concerning pharmacy orders • Contact facility staff for order clarification and any information required for order processing • Track and communicate with nursing facilities concerning equipment availability and delivery • Responsible for obtaining medication prescriptions for scheduled medications • Refer specific clinical questions to pharmacists • Responsible for management of medical records for selected facilities including monthly Recertifications and MAR's. • Notify consultant pharmacist of state surveys at facilities and assist with questions QA/Audit Duties: • Conduct daily Visions/Framework audits • Prepare all documentation and assists external auditors as required for Medicare Part D audits • Maintain Pharmacy Issue Logs and research and resolve all applicable issues related to log • Generate and submit daily narcotic reporting as required by Tennessee Board of Pharmacy • Research, manage and tracks non-formulary medications and generates prior authorizations and medication change requests with guidance of pharmacist • Input and dispensing pharmacy technician duties as needed • Communicate information effectively to supervisor and others in a timely matter • Maintain proficiency with computer systems • Effectively demonstrate accuracy and thoroughness and continually strives to improve quality standards • Maintain confidentiality of work-related information and materials in compliance with HIPAA regulations • Adhere to the principles of the Employee Standards and Code of Conduct and reports any violations • Knowledgeable and compliant with current company policies and procedures and state and federal regulations • Attends meetings and in-services as required • Other duties as assigned Required Knowledge: • Work requires knowledge of the pharmacy industry, Medicaid, CMS and other state/federal regulations. Nursing experience considered in lieu of pharmacy industry knowledge. Required Skills: • Must possess required skills and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed • Maintaining an established work schedule • Effectively using interpersonal and communications skills including tact and diplomacy • Effectively using organizational and planning skills with attention to detail and follow through • Establishing and maintaining effective working relationships • Effectively demonstrates accuracy and thoroughness and continually strives to improve quality standards Required Work Experience: • Three (3) years of pharmacy technician and or other clinical related experience Computer Software Used: • Framework LTC Software System • Framework ECM Software System • Microsoft Office programs Equipment Used: • Standard Office Equipment • Computer Physical Requirements: • Occasional lifting of objects up to 40 pounds • Subject to standing, walking, sitting, bending, reaching, kneeling, pushing and pulling • Work is performed in a standard office environment • Must have reliable transportation Certification Requirements: • Active Tennessee Board of Pharmacy Technician Registration or active Tennessee Board of Nursing licensure. • Pharmacy Technician Certification (CPhT) (preferred) • Must complete continuing education in pharmacy-related topics as required to maintain certification Education Requirements: • High school diploma or general education degree (GED) • Graduate of an accredited Nursing Program or Pharmacy Technician Program • Or equivalent combination of education and/or experience Required Safety Expectations: • Working safely and follow safety rules • Report unsafe working conditions and behavior • Take reasonable and prudent actions to prevent others from engaging in unsafe practices EQUAL OPPORTUNITY EMPLOYER This Organization is an equal opportunity employer. We do not discriminate based on race, color, religion, sex, handicap, disability, age, marital status, sexual orientation, national origin, veteran status, or any other characteristic(s) protected by federal, state, and local laws. This Organization will make reasonable accommodations for qualified individuals with disabilities should a request for accommodation be made. A key part of this policy is to provide equal employment opportunity regarding all terms and conditions of employment and in all aspects of a person's relationship with this Organization including recruitment, hiring, promotions, upgrading positions, conditions of employment, compensation, training, benefits, transfers, discipline, and termination of employment.

Job DescriptionSalary: 1. Manages and coordinates all medical referrals for Rainbow Pediatric PC thru the Electronic Health Record system. 2. Communicates directly with patients, building rapport and giving and receiving information. 3. Utilizes the computer system/EHR according to departmental protocols to include accurate data entry and retrieval of information for reporting purposes. 4. Receives inquiries and requests, and performs research and responds accordingly. 5. Performs data collection and data entry, following through and documenting on interactions. 6. Solves problems independently or within a team environment. 7. Works with our patient population to make sure patient is able to get to the referral appointment.

FLSA Employment Status: Nonexempt/Hourly Registers patients and processes related paperwork. Interviews incoming patients or representatives and enters information required for admission into the patient registration computer system. Reporting Structure: Reports to the Admissions Supervisor MINIMUM QUALIFICATION REQUIREMENTS Education High School Diploma or GED Equivalent Some business training preferred. Work Experience Work experience with the public required. Some hospital experience preferred. License/Certification Patient registration admitting computer system application preferred. CORE COMPETENCIES Mission, Vision Core Values/Standards of Conduct AIDET/Organizational Expectations Safety Quality Flexibility Customer Service Diversity and Inclusion Finance Abuse and Neglect of Adult Patient Abuse and Neglect of Pediatric Patient Acute Coronary Syndrome/Chest Pain Protocols Biohazard Waste CC Hand Hygiene JOB SPECIFIC CORE COMPETENCIES Department Specific Specialty Area: Hospital Patient Registration Knowledge of hospital, outpatient, or nursing home admitting standards Courteous, efficient telephone manner; prompt routing of calls. Prompt and responsible forwarding of messages. Pleasant reception of visitors. Accurate, careful typing (emphasis on accuracy, not speed). Legible handwriting. Ability to follow through on work assignments ESSENTIAL FUNCTIONS Interviews incoming patients or representative and enters information required for admission into computer: Interviews patient or representative to obtain and record name, address, age, religion, persons to notify in case of emergency, attending physician, and individual or insurance company responsible for payment of bill. Explains hospital regulations, such as visiting hours, payment of accounts, and schedule of charges. Enters patient admitting information into computer and routes printed copy to designated department. Obtains signed statement from patient to protect hospital's interests. May compile data for occupancy and census records. May store patient's valuables. May receive payments on account. OTHER DUTIES May be expected to perform clerical and secretarial work. Performs other duties and special project work as required. PHYSICAL DEMANDS This job operates in a professional office environment. This role routinely uses standard office equipment. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies, up to 20 pounds. Must be able to see with corrective eye wear Must be able to hear clearly with assistance May be exposed to infectious and contagious diseases May be in contact with patients under a variety of circumstances Able to handle emergency or crisis situations May be occasionally subject to irregular work hours May be required to wear protective equipment as necessary Ability to pass all required health and other screening tests including random and reasonable suspicion drug screens. PHYSICAL ABILITIES AND REQUIREMENTS Activity Occasionally (1-33%) Frequently (34% to 66%) Continuously (67% to 100%) Sitting X Walking X Standing X Bending X Squatting X Climbing X Kneeling X Twisting X Lifting X Carrying X Pushing X I, (Print Name) ________________________________________________________have received a copy of this . The following signature indicates that I have read and understand all aspects of the , and I assert that I am not aware of any reason that would prevent me from performing all job responsibilities under the conditions described. Further, my signature indicates that, upon accepting employment at HMC, I agree to perform the job duties as listed in this job description and all other duties as required. Employee Signature_________________________________________Date_____________

Description: Purpose: The primary purpose of the Patient Administrator is to maintain office functions of the Center, which include answering phone calls; verifying insurance and Medicare; obtaining authorizations and scheduling patients; keeping records medical by Federal, State, and County guidelines, as well as by the Company's established policies and procedures. The position creates an atmosphere of warmth, personal interest, positive emphasis, and a calm attitude when visiting with staff, patients, and visitors. Duties: The Patient Administrator will efficiently assist patients in navigating the check-in and check-out processes and address patients' needs related to these functions. Collaborates with the Office Manager in all decision-making regarding special circumstances that may present with patients. Collecting and correctly recording all payment and billing transactions, using established payment methods and insurance billing protocols. Physical, Emotional Demands, and Work Conditions: Work is sedentary and ambulant with occasional physical exertion (lifting 30 or more pounds, walking, standing, etc.) ability to support patient weight in case of emergency or disability requiring assistance. Must be able to see, stoop, sit, stand, bend, reach, and be mobile (whether natural or with accommodation). Quality of hearing (whether natural or with accommodation) must be acceptable. Must be able to communicate both verbally and in writing. Must be able to relate to and work with mentally and physically ill, disabled, emotionally upset, and hostile patients. Must be emotionally stable and exhibit the ability to display coping skills to deal with multiple situations. Risk of exposure to infections, bloodborne pathogens, and other potentially infectious materials or contagious diseases. For this reason, "Universal Precautions" must always be followed. The Patient Administrator should understand, support, and comply with the established workplace violence, ADA, EEOC, and Corporate Compliance program and commit to worker safety, health, and patient safety. Subject to work schedule and shift changes. Supervision/ competency evaluations: Supervision and competency evaluations are provided through facility monitoring activities, direct observation, staff meetings, in-services, management meetings, individual meetings, Employee Improvement processes, reporting, interactions, strategic planning, outcomes, and annual competency review. Competencies: Collects payment for services rendered. Accurately records payments received. Verifies patients' demographics on each visit, including checking ID and insurance eligibility/information. Accurately enters demographic and accounting information. Reconciles end of day reports Answers phone calls professionally and promptly. Schedules all patient follow-up visits. Submits prior authorizations as required for all treatment services. Responds to all requests for medical records and processes by HIPAA and Part 42 CFR confidentiality requirements. Coordinates the delivery of prescriptions as authorized by the treating physician. Accurately compiles medical records, adhering to state and federal regulations and best practice guidelines. Demonstrates competency in Microsoft Word and Excel. Types and enters data with accuracy and attention to detail. Actively proofreads and edits written communication and patient documentation. Maintains accuracy of credit card transactions and entering payments. Effectively directs and organizes daily responsibilities and workflow. Establishes and maintains appropriate boundaries with patients, Multidisciplinary Treatment Team, and colleagues. Always exhibits a professional demeanor Requirements: Patient Administrator Requirements: Education: High School Diploma or equivalent Experience: Must have experience working in a medical office environment, preferably in the mental health and substance abuse fields. Competent in using computers, email, printers, scanners, facsimile, and multiline phone systems. Previous experience with electronic health records is preferred. Special Requirements: Knowledge of applicable State Code of Regulations and 42 Code of Federal Regulations (CFR) Part 2. Compliance with accepted professional standards and practices; Ongoing adherence to the NAADAC Code of Ethics and any other applicable Codes of Ethics for their respective profession. Continuing Education & Professional Licensing/Certification Requirements: The employee is expected to participate in appropriate continuing education as requested and required by their immediate supervisor. In addition, the employee is expected to accept personal responsibility for other educational activities to enhance job-related skills and abilities. The employee must attend mandatory educational programs and maintain current professional certifications as delineated above in their state, in good standing. While this job description is intended to reflect the job requirements, management reserves the right to add or remove duties from jobs when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate. Furthermore, they do not establish an employment contract and are subject to change at the employer's discretion.

Manages day-to-day operations for all pre-service and time of service Patient Access functions to ensure financial clearance of each account. Accountable for assigned and delegated reports and completion. Ensures consistency in delivering services efficiently, timely, and great quality to all patients, supporting departments, and referring physicians. Ensures the integrity of the processes and that federal and state compliance is met. Strives to reach, maintain, and exceed department goals at the highest standard in all areas of responsibility, task, and patient satisfaction as set by Administration and Corporate expectation. Takes initiatives to improve processes, strives for positive customer outcomes. Leads by example. Performs all other duties as assigned. Responsibilities Directs admissions functions through scheduling and evaluation of personnel, acquisition of supplies, organization of activities, and communication within the department. Plans, executes, and measures performance improvement activities to enhance quality of services provided. Works cohesively with supporting departments' leadership teams to collectively enhance the patient experience. Responsible for ensuring appropriate training and competencies are completed and maintained, and providing monthly quality review feedback to personnel in efforts to decrease the Failed Bill rate. Reviews initial and final denials and implements action plans to prevent future denials. Utilizes standards, guidelines, and written procedures for performing registration functions in accordance with Quality/Best Practice Strives to consistently achieve goals of the department Requirements, Preferences and Experience Education Minimum: Bachelor's Degree in Healthcare Administration, Business Administration, or a related field. Experience Minimum: Five (5) years of hospital operational experience in a healthcare setting.

Front Office Specialist Location: Jackson, TN, 38305 Multiple locations available due to internal company growth. GENERAL STATEMENT OF DUTIES: Verify patient demographics, receive and post payments to patients' accounts, schedule patients' appointments, prepare and balance daily deposit reports, verify and update patient's insurance information, ask for prepayments on past due accounts, take detailed telephone messages for clinical staff, and maintain strict confidentiality. Ensures patient's copays, coinsurances, and deductibles are properly loaded in the Clinic's software systems to ensure collection of date of service payment. Works appointment schedules thoroughly to ensure patient eligibility and benefits are correctly loaded on accounts. Assists patients with the check-in process when patients arrive to their appointments. To promote, support and actively participate in providing a high level of customer service demonstrated by following the 4 key principles to excellent customer satisfaction: 1. Exceptional Customer Service - Make serving patients your number one priority. Understand what patients want and exceed their expectation to the best of your ability. Patients are not interruptions to your day; they are your job. 2. Display a caring, positive attitude - Smile and treat patients with respect. Remember you arc the face of The Jackson Clinic; you're on stage, play the part. 3. Develop consistency - Delivering a high level of customer service day after day develops trust and loyalty. 4. Be a team player - A team can " fly" much better together than alone. Do everything you can to promote the team and make everybody look good. SUPERVISION RECEIVED: Reports directly to respective supervisor for any given location(s). SUPERVISION EXERCISED: None. Responsible for promoting and encouraging a customer service and clinic focused atmosphere amongst co-workers. TYPICAL PHYSICAL DEMANDS: Requires sitting and/or standing for long periods of time. Requires some bending, stretching, stooping, pulling, pushing and lifting up to 25 pounds. Requires manual dexterity sufficient to operate standard office equipment including but not limited to calculator, keyboard, computer, etc. Requires corrected vision and hearing to normal range. Necessary to view and work at computer screens for long periods. Requires ability to remain calm in an environment which can be very stressful at times. Position can involve working irregular hours. TYPICAL WORKING CONDITIONS: Work is performed in a medical office environment. Involves frequent contact with patients, employees, clinical staff, IT department, providers and business office support staff. Contact may involve dealing with angry or upset patients. Occasional exposure to communicable diseases, toxic substances, and other conditions common to a clinic environment. Work may be stressful and can be high in volume. EXAMPLE OF DUTIES: (This list may not include all of the duties assigned.) 1. Provide excellent customer service by greeting incoming and outgoing patients and Clinic employees. 2. Answering the telephone in a timely and courteous manner. 3. Take detailed messages over the phone and/or in person from walk-ins and send to the appropriate clinical teams when necessary. Relay messages back to the patient when appropriate. 4. Verify patient demographics and provide updates and corrections accurately when necessary. 5. Calculate and request DOS payments including copays, deductibles, and other out-of-pocket expenses owed by the patient and post to their accounts. 6. Balance cash drawer daily and provide daily deposit report. 7. Schedule patient appointments accurately 8. Uses check-in software and EHR to ensure patients are acknowledged for their appointment upon their arrival therefore notifying clinical personnel. 9. Responsible for working patient accounts which includes, but is not limited to: • Pre-working appointment by ensuring copays, coinsurance and deductibles are properly loaded into software system to aid in the collections process • Edit patient appointments in various systems to note specific needs on any given patient • Ensure eligibility and benefits are current and updated in business office software on scheduled patients • Secures pre-payments and post to patient accounts • Updates patient account database accurately and thoroughly 10. Determine when a patient should be directed to a Front Office Specialist III 11. Attend departmental meetings and educational workshops as scheduled. 12. Assist nurses/physicians with any feasible special requests (faxing, scanning, sorting mail, etc). 13. Maintain and encourage teamwork and cooperation between fellow employees and clinical staff. 14. Schedule pharmaceutical sales representative appointments with physicians when and where applicable. 15. Identify when an appointment needs a referral or prior authorization and notify Front Office Specialist III 16. Keep track of office supply inventory and submit orders when and where applicable. 17. Maintain strict adherence to HIPAA and clinic policy and procedures regarding confidentiality. 18. Maintains knowledge and follows all current Jackson Clinic Policies and Procedures 19. Consults with supervisor concerning issues and problems that arise during the course of a shift in order to ensure compliance and communication. 20. Ability to travel to all clinic locations, if needed. Employee will be assigned a “base location” where they will spend the majority of their time. 21. Assists in training and development of new employees. 22. Communicates with co-workers (clinical and non-clinical) to help provide input to help improve systems and processes. 23. Answer questions from patients in a face-to-face setting and over the telephone 24. Assists in collecting and routing disability, cancer, FMLA and other miscellaneous patient forms. PERFORMANCE REQUIREMENTS: KNOWLEDGE, SKILLS, AND ABILITIES: 1. Must possess excellent customer service skills and strong communication abilities. 2. Knowledge of business office and medical office procedures including, but not limited to cash and credit policies and basic accounting knowledge. 3. Ability to operate computer, copier, fax machine, and calculator. 4. Ability to follow directions, prioritize, deductive reasoning skills, and to maintain strict confidentiality of sensitive personnel and patient information. 5. Complete work with efficiency and accuracy. 6. Maintains professional appearance, attitude, and demeanor. 7. Ability to establish and maintain effective working relationship with patients and co-workers. 8. Ability and willingness to continually increase working knowledge. 9. Must be able to show initiative to ensure work is completed in a timely and accurate manner. 10. Strong math, computer, and communication skills EDUCATION: High school diploma or GED or related Business College Degree. EXPERIENCE: Strong customer service experience required. Previous reception, cashier, or other related background experience preferred, but not required. Prior experience in a health care related field helpful but not necessary. CERTIFICATE/LICENSE: Must have a valid Tennessee driver's license and reliable transportation. ALTERNATIVE TO MINIMUM QUALIFICATIONS: None. DISCLAIMER STATEMENT: The above is intended to describe the general content and requirements of this position. It is not exhaustive of all duties, responsibilities, or requirements. This job description is subject to change at any time.

THIS IS FOR A FUTURE OPENING Medical Support Assistant STGi is currently seeking a Medical Support Assistant to provide services at our Community Based Outpatient Clinic . The general duty of the Medical Support Assistant is to provide clerical and administrative support for the Community Based Outpatient Clinic (CBOC). Responsibilities would include: ESSENTIAL FUNCTIONS: Manages the schedules and treatment of CBOC patients. Maintains electronic logs/files in conjunction with the consult/appointment process. Greets and checks in patients, updating records as necessary. Coordinates patients' schedules and clinic flow. Performs clerical and administrative functions to maintain patient data. Schedules new and established patient appointments. Tracks and facilitates completion of encounters and consults. Participates in PACT team huddles and team meetings to manage and plan patient care. Monitors pre-appointment requirements to assure readiness for patient visit/procedure (e.g., X-ray, lab work). Manages electronic wait list to verify and validate accuracy and resolve issues. Performs administrative follow up actions. Participates in and independently follows up on team huddles by sharing information and collaborating with the medical team to assure continuity of care. Evaluates patient information and clinic schedule lists to determine whether patient is vested. Gathers information and collects/compiles data to meet the needs of the service. Deals effectively with individuals who may be ill, irritable, or otherwise hard to please. Maintains alertness to patients requiring immediate treatment. Extends a high degree of customer service to patients, other contractor staff, Subcontractor(s) staff and personnel, and Veterans Affairs Medical Center (VAMC). Conducts initial screen of patients, including veteran eligibility and active enrollment in the VA Primary Care Program. Verifies that required appropriate individual has completed CBOC/VA paper work. Schedules and notifies patients of follow-up appointments/referrals. Assists in the coordination of supplies/equipment. Assists in maintaining the Veteran Health Information Systems and Technology Architecture (VISTA) clinic reminder tracking system current for each enrolled patient. Assists the CBOC Clinic Manager in ensuring that all required reports are completed in an accurate and complete fashion. Acts as a liaison between contractor and the VAMC. Participates in the ongoing Performance Improvement Program between STGi and VAMC. Complies with all federal, state, local, Joint Commission, Occupational Safety and Health Administration (OSHA), Veteran Affairs, STG and subcontractor safety and operational regulations, directives and standards. Maintains confidentiality of all information and support patients' privacy, patients' rights, and safety. Performs other work-related duties as assigned. Required Skills Must have sufficient front office experience. Knowledge of skills to perform all secretarial/clerical support tasks (typing, filing). Knowledge of basic methods and procedures and complex methods for coordinating and scheduling clinical care. Skill and precision in use of the tools, materials and equipment, to include expert knowledge of telehealth technologies appropriate for each type of visit and how to troubleshoot technical issues that may arise with the technology. Minimum of two (2) years of current medical and clerical experience working in a similar environment. (Outpatient clinical and/or other hospital experience preferred). Excellent customer service and communication techniques related to population. Knowledge of specialized terminology associated with the work in the facility and in-depth knowledge of the terminology used in Primary care practice. Ability to follow orders and works under close supervision, while demonstrating initiative and independence. Ability to provide educational material to patients and/or families regarding proper e health care activities, such as giving injections, taking blood pressures, etc. Effective verbal and written communication skills along with proper telephone etiquette. Knowledge of Microsoft Office Software, Electronic Medical Records and computer maneuverability. Must have exceptional diplomatic communication skills and experience in handling difficult customer situations. Must be detailed oriented and have the ability to multi-task.

Medical Receptionist (Bilingual English/Spanish) Job Type: Part-Time/Regular Date Updated: August 17, 2016 Years of Experience: Less Than 1 Year Starting Date: August 17, 2016 «Back to job search Invite a friend Job Description: Medical Receptionist - P/T position at our Neighborhood Clinic. Responsible for patient check-in and checkout, and gathering/verifying of patient information. Requires basic office skills, i.e. 40 wpm typing, telephone and computer/data entry. Fluent Spanish/English language skills and prior experience in a medical office are required. CHC offers a salary based on experience and a generous benefits package, including a 401(k) retirement plan. An Equal Opportunity Employer Experience and Skills: Type or Copy/Paste Requirements here

Core Responsibilities:

At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives. Job Type: Full Time Salary: $16 - $18 / hour At Aspen Dental, we put You First. We offer: A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match* Career development and growth opportunities with our best-in-class training program to support you at every stage of your career A fun and supportive culture that encourages collaboration and innovation Free Continuous Learning through TAG U How You'll Make a Difference As a Patient Coordinator, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in a four-week training program to succeed in your role. Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection Balance nightly deposits and credit card processing Additional tasks as assigned by the Manager Preferred Qualifications High school diploma or equivalent Strong communication and interpersonal skills with an ethical mindset High regard for time management Organized and detail oriented Must be age 18 or older Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization. *May vary by independently owned and operated Aspen Dental locations. ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Job DescriptionSalary: DOE Reading and transcribing patient charts. Turning patient information into the correct codes. Submitting billing as an insurance claim. Acting as a liaison between insurers, medical offices, and patients. Handling confidential information and abiding by HIPAA laws. Conducting audits. Ensuring maximum reimbursement for services provided. Reviewing patient medical records and assigning codes to diagnoses and procedures. Submitting claims to insurance companies for reimbursement. Interpreting the type of care a patient receives and using medical coding to assign a special designation for their services. Certified Medical Coder preferred

Clinical Care Coordinator (Bilingual English/Spanish) Job Type: Part-Time/Regular Date Updated: August 17, 2016 Years of Experience: Less Than 1 Year Starting Date: August 17, 2016 «Back to job search Invite a friend Job Description: Medical Assistant (Bilingual Spanish/English) -* P/T position available at our Neighborhood Clinic. Performs routine MA duties such as assisting providers w/ tray set-ups and exams, charting, obtaining vitals, ordering and preparing lab analyzes, assessing patients/training, calling in pharmacy orders, and stocking supplies. Previous experience in a clinic setting preferred. *Spanish/English bilingual skills are required . Visit ************** for wage and benefit information. CHC offers a salary based on experience and a generous benefits package, including a 401(k) retirement plan. Responsibilities: Prepares patients for examinations and diagnostic procedures according to clinic procedures such as taking vitals and obtaining responses to standardized medical history questions. Performs additional skills such as giving injections and immunizations, drawing blood, new born screening, tray set-ups and preparing and maintaining labs. Acts as a chaperone for health care providers during patient examinations as requested and assists with all procedures. Monitors and cleans assigned patient exam rooms, reporting outdated supplies and stock levels. Restocks set levels of medical supplies as needed. Answers telephones, leaves complete messages with appropriate Clinic personnel and under the direction of licensed staff, schedules or reschedules appointments, procedures and diagnostic tests, records. These duties may include scribing, compiling and maintaining charts, obtaining medical records from other providers, maintaining CLIA logs and entering charges for billing purposes. Calls in refills to pharmacy as instructed by provider; resolves all phone messages daily. Performs new patient registration, including setting up new patient charts and determining eligibility for sliding scale; verifies insurance status and updates all patient information. Interacts with the billing office on patient billing questions. Attends and completes mandatory education and training meetings and activities. May perform other duties as assigned. Experience and Skills: Qualifications (Knowledge / Skills / Abilities): Ability to perform the essential functions of the job as outlined above. Demonstrated phlebotomy skills. Demonstrated human relations and communication skills. Demonstrated basic computer skills. Ability to withstand the physical demand of being on your feet for long periods of time, of moving and lifting patients and of reaching for and handling equipment. An understanding that incumbents face exposure to potentially dangerous contaminated bodily fluids, blood, used needles, and other contaminants as part of the daily hazards of the job. Must be able to pass CHC Competency as measured by periodic competency assessments within first three months of employment. Must have bilingual capabilities (English/Spanish). Must be able to read, write and speak English. CPR Certification Assists in routine clerical functions, including working in the Electronic Medical

Medical Receptionist Under supervision of the Practice Manager and in collaboration with other team members, provides direct and indirect patient care in accordance with professional standards of care, state regulations and accreditation standards. Reports to the Practice Manager Typical Duties Greet and attend to patients in person and over the phone. Professionally assist doctors, staff, visitors and patients. Maintain business inventory such as checking supplies, scheduling equipment and maintenance repairs. Answer all phone calls in a professional and courteous manner. Perform all duties within HIPAA regulations. Maintain confidentiality of all doctor, staff and patient information. Schedule appointments between doctors and patients. Liaise between medical departments with discretion and professionalism Assist with admissions/treatment as per agreed protocols. Ensure that stock levels are adequate and orders are made timeously. Communicate medical results to patients under clinical supervision. Complete accurate documentation of patient visits. Enter Checkout information into EMR Create new patients charts ensuring accurate and complete information Add patient insurance information to patient charts Take copies of insurance cards during patient visit and input into the EMR system Ensure a checkout sheet is completed for the patient during each visit, and the patient has all educational information upon completion of their visit. Ensure all information in the EMR system is current upon each check in, and change outdated information as needed. Fix insurance errors as they are noted by the billing staff Call patients prior to appointments to verify the appointment date and time. Notate all communications with the patient. Check voicemail system each morning. Forward messages that need to be forwarded and return phone calls as necessary. Views patients in the hospital system and moves patient information to the DocsInc program for billing. Adds new patient's information to the EMR system. JOB CHARACTERISTICS Each day different from the next; especially in personal interactions Fast-paced environment Very socially-focused; requires "how can I help you?" attitude Lots of attention spent on building and maintaining relationships, especially where helping, not pressuring, others fosters the relationship Adherence to established guidelines and procedures is important Important to involve others in the decision-making; there is a need to build consensus rather than make decisions alone Open, flowing communication is important Position requires working with and through others, especially in a helping role There is a need for a persuasive, "selling" (rather than "telling") communication style Team environment: leader must be willing to jump in and roll up his/her sleeves to help out when necessary Need someone who leads by example, with first-hand knowledge of area of expertise Strong, friendly follow-up necessary on tasks delegated to ensure proper results Benefits 100% coverage of your vision and dental insurance beginning the 1st of the following month 100% coverage of your health up to 500 dollars/month beginning the 1st of the following month 3% towards a 401k after six months of employment 1-week of PTO accrued over the year that increases after your initial year of employment 1-week sick leave accrued over the year; can be used for family members as well Short-term disability after one month of employment Long-term disability after one month of employment $50,000 Life Insurance Policy No Experience Preferred!