Patient Care Coordinator - Coon Rapids
Patient care coordinator job in Coon Rapids, MN
Park Dental Coon Rapids is seeking a compassionate, professional Patient Care Coordinator to join our team-oriented practice. As a Patient Care Coordinator you will play an important role in working with our doctor teams. You will check in patients, schedule patient appointments using a scheduling software, verify dental insurance, answer insurance and billing questions, and oversee patient account management.
Starting Salary: $23.50 - $26.50
#PDEE
Responsibilities Preferred Qualifications
Proficient with Microsoft Office, typing and data entry skills
Ability to multi-task in a fast-pace work environment
Professional customer service
Effective communicator and team player
Dental insurance knowledge is a plus Work Schedule
Monday-Tuesday 6:30am-2:15pm
Wednesday- Off
Thursday 1:30pm-8:15pm
Friday 8:30am-4:15pm
Saturday 8x per year
Company Information Benefits
Park Dental offers competitive compensation, and generous benefits package including medical, vision, dental, Pet Insurance, PTO, holiday pay, 401k matching, and continuing education opportunities. Community
Park Dental values being involved in the community through volunteer events, such as Minnesota Dental Association's Give Kids a Smile Day, the American Heart Association Heart Walk, and Minnesota Mission of Mercy. Each practice participates in events in their local communities too!
About Park Dental
Since 1972, Park Dental has been owned and led by our doctors who are passionate about providing the best patient-centered care. New team members receive comprehensive training and one-on-one mentoring to set you up for success. Our practices offer welcoming environments for patients, and are equipped with state of the art technology.
"Working for Park Dental has been a fulfilling job that is centered on team work and patient care. Flexibility, positivity, and multitasking are key factors for success!" -Scheduling Manager Mentor Team
"Like" our Park Dental careers page on Facebook for the latest updates about Park Dental!
Park Dental is an equal opportunity employer.
Auto-ApplyCustomer Experience Coordinator
Patient care coordinator job in Hutchinson, MN
Marshalls
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Takes an active role in training and mentoring Associates on front end principles
Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
Addresses customer concerns and issues promptly, ensuring a positive customer experience
Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Available to work flexible schedule, including nights and weekends
Strong understanding of merchandising techniques
Capable of multi-tasking
Strong communication and organizational skills with attention to detail
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Able to train others
1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
1030 HIGHWAY 15 S
Location:
USA Marshalls Store 1479 Hutchinson MNThis position has a starting pay range of $14.00 to $14.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
Patient Care Coordinator - Eden Prairie Ortho
Patient care coordinator job in Maple Grove, MN
The Dental Specialists Eden Prairie Orthodontics is seeking a compassionate, professional Patient Care Coordinator to join our team-oriented practice. As a Patient Care Coordinator you will play an important role in working with our doctor teams. You will check in patients, schedule patient appointments using a scheduling software, verify dental insurance, answer insurance and billing questions, and oversee patient account management.
Starting Salary: $23.50 - $26.50 per hour
#TDS
Responsibilities Preferred Qualifications
Proficient with Microsoft Office, typing and data entry skills
Ability to multi-task in a fast-pace work environment
Professional customer service
Effective communicator and team player
Dental insurance knowledge is a plus Work Schedule
Mondays: 7:30-5:15 Eden Prairie
Tuesdays: 7:30-5:15 Maple Grove
Wednesdays: 7:30-5:15 Eden Prairie
Thursdays: Off/7:45-5:00 Eden Prairie
Company Information About The Dental Specialists: Since 1998, The Dental Specialists has been owned and led by our doctors who are passionate about providing the best patient-centered care. New team members receive comprehensive training and one-on-one mentoring to set you up for success. Our practices offer welcoming environments for patients, and are equipped with state of the art technology. "Working for The Dental Specialists has been a fulfilling job that is centered on team work and patient care. Flexibility, positivity, and multitasking are key factors for success!" -The Dental Specialists Operations Team "Like" our The Dental Specialists careers page on Facebook for the latest updates about The Dental Specialists! The Dental Specialists is an equal opportunity employer.
Auto-ApplyClinic Patient Registration Specialist
Patient care coordinator job in Maple Grove, MN
At Summit Orthopedics, we recognize the significance each member of the Summit Family has as they impact one another and our patients on a daily basis. Be part of a patient-first environment that lives into our values of: Compassion, Integrity, Excellence, Collaboration, Stewardship and Innovation and a place where staff members feel respected and find a strong sense of purpose in their roles, contributing to a familial atmosphere characterized by mutual respect and enjoyment.
The Clinic Patient Registration Specialist provides initial access for all clinic and Orthopedic Urgent Care patients including responsibility for greeting, registering, verifying medical and demographic information, scheduling follow up appointments, and notifying clinical team of patient arrival. This role also is responsible to provide general support and assistance to patients, teams and perform various administrative activities needed by our Revenue Cycle teams. This role is direct patient facing and requires excellence in providing customer and quality service.
This is a part-time, 0.6 FTE (48 hours per pay period) position based at our Maple Grove Campus. Variable weekday schedule. Must be flexible to float to other Summit locations as needed.
Schedule
Monday: 12pm - 4pm
Tuesday: 7:30am - 4pm
Wednesday: 7:30am - 12pm
Thursday: off
Friday: 7:30am - 4pm
Complete all aspects of Registration and Scheduling Standards efficiently and accurately to include: register & schedule patients by collecting needed medical and demographic information; collect, apply and reconcile co-pays and payments; obtain and accurately enter Insurance information; follow all insurance and scheduling protocols to assure accurate and compliant billing; Coordinate interpreters and QRCs, as needed.
Prepare next day patient charts for teams; distribute couriered mail, postal mail and faxes
Communicate with teams/providers, as necessary, to provide a seamless and positive experience for the patient
Manage and coordinate patient pick up items including records and medical imaging CD's, while obtaining proper authorization and documentation.
Assist with rescheduling patients when providers schedules change
Responsible for ensuring the patient lobby is accessible, neat and orderly
Performs various administrative duties and other duties, as needed and assigned
Provide excellent customer service to all patients, teams, providers and staff by being attentive, respectful and helpful
Summit's hiring range for this position is $18.40 to $23.00 per hour. The hired candidate may be eligible to receive additional compensation in the form of bonuses, differentials and/or deferred compensation. In addition to our base salary, we offer a comprehensive total rewards package that aligns with our vision of leading a healthy and active lifestyle. This includes medical, dental, vision, disability, life insurance, paid time off and 401(k)/profit sharing retirement plan. If you are hired at Summit, your final base salary compensation will be determined based on factors such as skills, education, experience, and internal equity.
Summit Orthopedics provides the Twin Cities, Greater Minnesota and Western Wisconsin with the full spectrum of orthopedic care including sub-specialty clinics, walk-in care at our Orthopedic Urgent Care clinics, imaging, bracing, therapy, surgery, and post-surgical stays at our Care Suites. Our expert team of physicians, surgeons, physician assistants, certified athletic trainers and therapists are part of the 1100+ employees who partner to provide quality care designed to support a healthier, more active lifestyle.
Summit Orthopedics is committed to providing equal opportunity to all employees and applicants for employment in accordance with all applicable laws and regulations of federal, state and local governing boards and/or agencies.
Patient Services Representative
Patient care coordinator job in Maple Grove, MN
Full-time Description
Rediscover Purpose with ADVENT
At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us.
Now Hiring: Patient Services Representative
Location: Maple Grove & Eden Prairie
Be the welcoming face that sets the tone for a patient's entire experience at ADVENT. As a Patient Services Representative, you'll play a vital role in ensuring our patients feel supported and cared for from their very first visit through every step of their journey.
What You'll Do:
Greet patients warmly and check them in using our Electronic Health Record (EHR) system
Coordinate and order sleep study devices and upload reports into the system
Review upcoming schedules to confirm insurance and patient documentation are complete
Schedule appointments and manage patient flow for a smooth clinic experience
Answer incoming calls and provide overflow support to the call center as needed
Open and close the clinic following established protocols
Ensure proper documentation, process payments, and support daily clinic operations
Order medical supplies and pharmaceuticals as needed
Room patients
Safety and sanitation of clinic
What You Bring:
Previous experience in a medical or healthcare setting preferred
Strong time management skills and the ability to multitask effectively
Experience working with performance-based goals or metrics
A customer-first mindset and excellent communication skills
Tech-savvy with experience in Microsoft Office and Electronic Health Records
High attention to detail and accuracy
A problem-solver who thrives in a fast-paced environment
A positive, team-oriented attitude and strong work ethic
Valid driver license
Why Choose ADVENT:
16+ days PTO (prorated first year) + paid holidays
Health, dental, and vision coverage with employer-paid HRA
401k match & life insurance
Regular business hours-no nights or weekends
A culture that values solutions and encourages growth
Schedule Monday - Friday 8am-4:30pm - This is a full-time, 32hr flex position
Explore more at: ADVENT Careers Website
Salary Description $17.65 - $22.06 per hour
Patient Service Representative (PSR)
Patient care coordinator job in Saint Cloud, MN
Job Description
Apply Here: ********************************************************************************
Retina Consultants of Minnesota (RCM) is seeking outgoing, patient focused individuals to work as a Patient Service Representative (PSR).
If you have a passion for providing exceptional patient care, are highly personable, team-oriented, attuned to accuracy and fine detail, and would like to advance your career in Ophthalmology, we would like to talk to you.
We are looking for an organized Patient Service Representative to join our medical practice. You will be responsible for an array of activities related to patient intake and care, including greeting and checking-in patients, as well as verifying information supplied by patients. You should be able to work in a fast-paced environment and demonstrate exceptional multitasking abilities.
To be successful as a Patient Service Representative, you must be able to facilitate and coordinate communication between patients, family members, and medical staff.
Main Patient Service Representative Responsibilities include:
Answer multi-line phones and either direct the caller to the appropriate party or handle the caller's needs yourself
Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data
Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents
Process payments from patients for co-pays and uninsured visits
Schedule appointments for new and recurring patients based on Physician availability
Maintain hard copy patient records as well as the files stored in our EHR
Call patients to remind them of upcoming appointments and to help them schedule testing for off-site services
Provide patients with support and guidance as needed
Required Skills, Abilities and Attributes for Patient Service Representative include:
High School Degree or GED
Applicants MUST be personally motivated to provide excellent patient care!!
Prior Administrative or Front Desk experience, preferably in a healthcare setting
Must be able to "think on your feet" and have exceptional multi-tasking skills
Be an excellent team player who works cooperatively and respectfully with all doctors, supervisors, and co-workers
Displays a desire to perpetually “Learn and Grow”
Efficient and highly accurate user of applicable information technology and health care management systems
Physically capable of working long hours in a fast-paced, often stressful, environment with the potential of emergency situations.
We offer excellent compensation and benefits, to include:
Paid Holidays - 7 days per year
Personal Time Off (PTO) - 16 days per year
Health Insurance
Health Reimbursement Account
Health Savings Account
Dental Insurance (free single coverage)
Flexible Spending Accounts
Basic and Supplemental Term Life Insurance (free single coverage)
Long Term Disability (free single coverage)
Long Term Care (free single coverage)
Short-Term Disability
Vision
Annual $250 uniform (scrubs and shoes) reimbursement
About Retina Consultants of Minnesota (RCM):RCM has 9 Minnesota locations - St. Louis Park, Edina, Edina Specialty, Woodbury, Blaine, Duluth, Maplewood, Anoka and Mankato.Everything we do…. every decision we make…takes our Guiding Principles into consideration. Our guiding principles are:
We exist to serve our patients. We will provide the best available medical skills, technology, and service. We will be their advocates. We will care for our patients as if they were members of our family. We will treat our patients with respect, dignity, and kindness.
We are proud of our dedicated staff. We will strive to provide a rewarding career with opportunity for personal and professional growth. We will promote teamwork. We will provide a respectful and safe working environment.
We are humbled that other doctors entrust their patients to our care. We will be available when we are needed. We will promptly communicate the results of patient evaluation and treatment. We will respect the referring doctors' relationships with their patients.
We recognize that we have a responsibility to our community. We will strive to be desire to perpetually “Learn and Grow”
Efficient and highly accurate user of applicable information technology and health care management systems
A good corporate citizen. We will function ethically. We will be prudent in our stewardship of healthcare resources.
Medical advances are critical to our patients. We will remain at the forefront in the search for new knowledge and treatments of retinal disease. We will participate in clinical research. We will share our knowledge with our patients and referring doctors, and with our retinal colleagues around the world.
Customer Care Coordinator
Patient care coordinator job in Buffalo, MN
Respiratory & Supplies Division
☐Exempt ☒Nonexempt Brief description The Customer Care Coordinator provides exemplary customer service and respiratory support, working closely with customers, referral sources, and internal teams to ensure timely and accurate order processing, documentation, and assistance with medical equipment and supplies. This role requires strong organizational skills, attention to detail, and adherence to company policies and regulations, including HIPAA and HQAA. Reports to/Supervision Received
Manager: Sleep and Supplies Manager or Respiratory Manager
Director Supervisor: Sleep and Supplies Manager or Respiratory Manager
Indirect Reporting Relationship: Vice President of Respiratory & Supplies
Supervisory Responsibilities
None.
Essential Functions
Greet customers promptly and courteously, whether in-person or by phone, ensuring quick and efficient service.
Complete order intake and Customer Information Forms, gathering all necessary details to expedite order processing and determine payment responsibilities.
Provide customers with accurate information on equipment usage, including safety guidelines, insurance coverage, billing practices, and delivery schedules.
Work collaboratively with team members to address customer needs.
Gather and organize all mandatory documentation for customer files, ensuring completeness and compliance.
Initiate and complete paperwork for orders, develop prior authorization details, and verify funding criteria.
Handle cash transactions accurately, following established protocols and ensuring correct tax calculations.
Adhere to infectious disease control protocols and all HIPAA, HQAA, and compliance regulations.
Coordinate with the service department to facilitate timely deliveries and load/unload customer vehicles as needed.
Collaborate with referral sources to fulfill requests effectively.
Perform additional responsibilities as assigned by management.
Qualifications and requirements
Two years of customer service experience, preferably in healthcare.
Proficient in using computers; strong organizational and communication skills; able to make independent decisions.
Ability to interact pleasantly, patiently, and effectively with customers and referral sources.
Familiarity with medical supplies and respiratory equipment is preferred.
Knowledge of HIPAA and HQAA regulations preferred.
Competencies
Customer Focus: Consistently delivers prompt and courteous service, maintaining a customer-first approach.
Attention to Detail: Accurately completes orders, paperwork, and transactions, adhering to all documentation requirements.
Problem Solving: Effectively handles complex requests and coordinates with internal and external resources to resolve issues.
Communication: Communicates clearly and effectively with customers, referral sources, and team members.
Teamwork: Works collaboratively with various departments.
Physical Requirements
Able to move and lift equipment as needed, load/unload customer vehicles, and maintain inventory.
Ability to use office equipment and computer systems effectively.
Primarily operates within a medical office or warehouse setting, adhering to safety and infectious disease control protocols.
Discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, disability, age (40 or older) or genetic information (including family medical history) is illegal and will not be tolerated. In addition, we will provide reasonable accommodations (changes to the way things are normally done at work) to applicants and employees who need them for medical or religious reasons, as required by law.
Patient Access Specialist II
Patient care coordinator job in Princeton, MN
As part of Revenue Cycle Management, this position is responsible for creating a positive first impression of M Health Fairview and ensuring an exceptional experience is achieved while interacting closely with patients, families, and other internal and external stakeholders in a highly organized and professional manner. This position must utilize effective interpersonal skills to gather patient demographic for a complete and accurate registration, identifies insurance, gathers benefits, communicates, and collects patient's financial obligations. Individuals in this role are expected to demonstrate the M Health Fairview commitments (Integrity, Service, Compassion, Innovation and Dignity) along with critical thinking skills, a strong work ethic and flexibility.
Responsibilities
* Interview patients to obtain and document accurate patient demographic and insurance information in the medical record.
* Use insurance knowledge and resources to accurately code insurance and verify eligibility using online, web-based or phone systems to ensure accuracy and expedite payment.
* Perform check-in process including collection of co-pays, signatures on forms, scanning insurance cards and/or IDs and provide patient with any notices according to regulatory requirements. Support price transparency through patient education and collection on estimated financial responsibilities and refer patient to financial assistance/counseling resources as appropriate
* Manage daily worklists and/or work queues and resolve assigned tasks in a timely, accurate, and efficient manner. Assist in training and mentoring new and existing staff.
* Provide proactive price estimates and communicate to patient to help them understand their financial responsibilities and collect. Inform patient of gaps in coverage, educate patient on available options and refer to financial counseling for assistance.
* Prepare and communicate/deliver notices of non-coverage to patients (ex: HINN, ABN, waiver, Medicare lifetime reserve days).
* Follow up with payers on active authorized referral requests to verify determination or payer step in determination process.
* Adhere to all compliance, regulatory requirements, department protocols and procedures. Protect patient privacy and only access information as needed to perform job duties.
Required Qualifications
* 2 years combination of customer service, other position in healthcare revenue cycle
* Demonstrate the ability to perform accurately and efficiently in EPIC, Microsoft Office Suite, and other computer programs.
* Patient collections experience in a medical setting.
* Effective communication skills (both written and verbal), attention to detail, self-directed and a positive attitude are essential.
* Ability to work independently and in a team environment.
Preferred Qualifications
* Post-Secondary Education
* Experience being a subject matter expert and demonstrated willingness to support team questions.
Benefit Overview
Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: *****************************************************
Compensation Disclaimer
An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.
EEO Statement
EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
Auto-ApplyScheduling Coordinator
Patient care coordinator job in Saint Cloud, MN
The Staffing Manager is responsible for accurately scheduling and handling call-offs for qualified caregivers/CNAs based on all new and current clients. One year scheduling experience required. DHS Background clearance required.
Benefits: Monday - Friday 7am-3:30pm, 40 hour work week. Paid 10 holidays off. PTO 80 hours. Weekly paychecks. Medical Insurance, Dental, Vision, and Life.
Job Duties:
Match caregivers to clients based on personality, skill, client's scheduling needs and caregivers' availability.
Assist Client Case managers as needed.
Accurately staff clients with caregivers based on location, time, skills/needs, request, etc.
Assist with hiring and training.
Consistently organize caregiver and client's issues (i.e. time off requests, questions, changes in schedule and/or availability concerns.
Effectively and accurately communicate with caregivers, clients, case managers, and office staff.
Communicate staffing needs with the team.
Answer incoming calls in a friendly, professional and knowledgeable manner.
Build plans and shifts to match insurance codes.
Monitor electronic clocking in/out and late alerts. Track attendance and illness log.
Demonstrate professional and effective communication
Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.
Auto-ApplyScheduling Coordinator
Patient care coordinator job in Saint Cloud, MN
Job Description
The Staffing Manager is responsible for accurately scheduling and handling call-offs for qualified caregivers/CNAs based on all new and current clients. One year scheduling experience required. DHS Background clearance required.
Benefits: Monday - Friday 7am-3:30pm, 40 hour work week. Paid 10 holidays off. PTO 80 hours. Weekly paychecks. Medical Insurance, Dental, Vision, and Life.
Job Duties:
Match caregivers to clients based on personality, skill, client's scheduling needs and caregivers' availability.
Assist Client Case managers as needed.
Accurately staff clients with caregivers based on location, time, skills/needs, request, etc.
Assist with hiring and training.
Consistently organize caregiver and client's issues (i.e. time off requests, questions, changes in schedule and/or availability concerns.
Effectively and accurately communicate with caregivers, clients, case managers, and office staff.
Communicate staffing needs with the team.
Answer incoming calls in a friendly, professional and knowledgeable manner.
Build plans and shifts to match insurance codes.
Monitor electronic clocking in/out and late alerts. Track attendance and illness log.
Demonstrate professional and effective communication
Adhere to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team.
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Patient Service Representative
Patient care coordinator job in Coon Rapids, MN
Job Description
Patient Service Representative (PSR)
Summary Description:
ZOLL, manufacturer of the LifeVest wearable defibrillator, is seeking a Patient Service Representatives as an independent contract worker to train patients on the use of the LifeVest.
The LifeVest wearable defibrillator is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA.
This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the PSR sets up the equipment and trains the patient and caregivers on the LifeVest. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off.
Responsibilities:
Manage equipment & garment inventory
Contact caregivers and family to schedule fittings
Available, willing and able to conduct evening and weekend activities
Willing to travel to patient's homes for fittings or follow up visits
Disclose their family relationship with any potential referral source
Program equipment according to the prescribing physician's orders
Measure the patient and determine correct garment size
Train the patient & other caregivers in the use of the LifeVest
Have the patient sign a Patient Agreement & WEAR Checklist
Fax the signed copy of the Patient Agreement & WEAR Checklist to ZOLL within 24 hours of the assignment
Qualifications:
Have 1 year patient care experience
Patient experience must be professional (not family caregiver)
Patient experience must be documented on resume
Willing to have a background check completed
Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL
Disclose personal NPI number (if applicable)
Have a valid driver's license and car insurance
Willing to pay for additional training and vendor credentials (i.e. DME/RepTrax), fees not paid by ZOLL
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Surgery Scheduler
Patient care coordinator job in Maple Grove, MN
Voyage Healthcare has been providing healthcare for 70 years and empowers over 200 employees to deliver high-quality healthcare to our patients. We are one of the few independent clinics left in the state of Minnesota and continue to strive towards our mission - improving the well-being of our surrounding communities. With a variety of specialties and four locations in the northwest Twin Cities metro, we offer a supportive and patient-centered atmosphere and the ability for career growth.
At Voyage Healthcare, we believe in care & compassion, belonging, excellence, teamwork, well-being, impact, and adaptability. Become part of our team where we foster a positive, supportive, and compassionate environment built on our organization's values.
We are seeking a highly organized and detail-oriented Colon & Rectal Scheduler to join our team. In this role, you will provide exceptional customer service to patients while scheduling office visits, procedures, and surgeries. You will play a key role in creating a positive patient experience and supporting the overall success of our practice.
Hourly Range: $20.00 - $23.00, based on years of relevant experience.
Responsibilities:
Schedule Colon & Rectal clinic visits, procedures, and surgeries for Colon & Rectal Surgery physicians
Obtain prior-authorizations from insurance companies for pending surgeries
Maintain the Colon & Rectal registry and patient follow-up systems
Contact patients to confirm outpatient procedure appointments for assigned providers
Communicate with patients and outpatient facility contacts
Answer incoming phone calls and follow up on voicemail messages
Complete prep instructions, prepare mailings, and send prep materials as requested
Provide back up support to Front Desk and Scheduling Departments as needed
Comply with policies and procedures to maintain a safe work environment and adhere to OSHA standards
Performs other related duties as assigned
Requirement & Skills:
High school diploma or equivalent
Minimum of 1-2 years of medical appointment scheduling experience (surgery scheduling preferred)
Experience with insurance processes, including prior authorizations preferred
Excellent oral and written communication skills
Strong attention to details, critical thinking, and problem-solving abilities
Demonstrated initiative, organization, and sound judgement
Voyage Healthcare offers a comprehensive benefits package including:
Supportive, collaborative, and welcoming work environment where your contributions are valued
Paid Time Off (PTO)
Paid Holidays + Birthday Floating Holiday
Medical, Dental & Vision Insurance
Long Term Disability Insurance (LTD)
Short-Term Disability Insurance (STD)
Company Paid Life Insurance
Retirement Benefits with 401(k) Match
Education Assistance
Employee Assistance Program (EAP)
Voyage Healthcare is an Equal Employment Opportunity/Affirmative Action Employer. Applicants are considered for employment based on their education, training, experience, and aptitude for the position. EOE/AA
Auto-ApplySurgery Scheduler
Patient care coordinator job in Maple Grove, MN
Voyage Healthcare has been providing healthcare for 70 years and empowers over 200 employees to deliver high-quality healthcare to our patients. We are one of the few independent clinics left in the state of Minnesota and continue to strive towards our mission - improving the well-being of our surrounding communities. With a variety of specialties and four locations in the northwest Twin Cities metro, we offer a supportive and patient-centered atmosphere and the ability for career growth.
At Voyage Healthcare, we believe in care & compassion, belonging, excellence, teamwork, well-being, impact, and adaptability. Become part of our team where we foster a positive, supportive, and compassionate environment built on our organization's values.
We are seeking a highly organized and detail-oriented Colon & Rectal Scheduler to join our team. In this role, you will provide exceptional customer service to patients while scheduling office visits, procedures, and surgeries. You will play a key role in creating a positive patient experience and supporting the overall success of our practice.
Hourly Range: $20.00 - $23.00, based on years of relevant experience.
Responsibilities:
Schedule Colon & Rectal clinic visits, procedures, and surgeries for Colon & Rectal Surgery physicians
Obtain prior-authorizations from insurance companies for pending surgeries
Maintain the Colon & Rectal registry and patient follow-up systems
Contact patients to confirm outpatient procedure appointments for assigned providers
Communicate with patients and outpatient facility contacts
Answer incoming phone calls and follow up on voicemail messages
Complete prep instructions, prepare mailings, and send prep materials as requested
Provide back up support to Front Desk and Scheduling Departments as needed
Comply with policies and procedures to maintain a safe work environment and adhere to OSHA standards
Performs other related duties as assigned
Requirement & Skills:
High school diploma or equivalent
Minimum of 1-2 years of medical appointment scheduling experience (surgery scheduling preferred)
Experience with insurance processes, including prior authorizations preferred
Excellent oral and written communication skills
Strong attention to details, critical thinking, and problem-solving abilities
Demonstrated initiative, organization, and sound judgement
Voyage Healthcare offers a comprehensive benefits package including:
Supportive, collaborative, and welcoming work environment where your contributions are valued
Paid Time Off (PTO)
Paid Holidays + Birthday Floating Holiday
Medical, Dental & Vision Insurance
Long Term Disability Insurance (LTD)
Short-Term Disability Insurance (STD)
Company Paid Life Insurance
Retirement Benefits with 401(k) Match
Education Assistance
Employee Assistance Program (EAP)
Voyage Healthcare is an Equal Employment Opportunity/Affirmative Action Employer. Applicants are considered for employment based on their education, training, experience, and aptitude for the position. EOE/AA
Auto-ApplyPatient Services Representative - Catalyst Medical Clinic
Patient care coordinator job in Watertown, MN
The Patient Services Representative will handle the initial greeting of all patients that make contact with the clinic in a professional and courteous manner. This is a part-time (0.4) position working two days a week 8:00 AM - 4:00 PM out of our Watertown and Chaska locations.
Catalyst Medical Clinic is an operating division of Infinite Health Collaborative (i-Health), a group of local medical practices, owned and led by its physicians, on a mission to give patients more control over their healthcare.
Essential Functions:
* Greets all patients that enter the clinic within a reasonable amount of time
* Obtains all demographic and billing information to assist in accurate and timely billing procedures
* Photocopies patients' insurance cards, obtain signatures, perform registration protocol, and check patients in
* Answers phones within a reasonable amount of time
* Schedules appointments
* Reviews Provider's schedules on a daily basis for days off and schedule flow
* Has a general understanding of the Medical Records area to follow written protocol and understand confidentiality, legal, and payment rules to release information
* Fully participate and contribute to the patient centered health care
* Any and all other duties as assigned
Education and Experience Requirements:
* High School diploma/GED or equivalent
* Customer service experience, telephone skills, and Windows computer skills
* Working knowledge of clinical front desk preferred
Benefits & Compensation:
* Actual starting pay will vary based on education, skills, and experience.
* We offer a comprehensive Medical, Dental & Vision Plan, Maternity Bundle, 401K with Profit Sharing, Tuition Reimbursement, Gym & Car Rental Discounts - to learn more click here.
Essential Requirements:
Ability to:
* Comply with company policies, procedures, practices and business ethics guidelines.
* Complete job required training.
* Comply with all applicable laws and regulations, (e.g. HIPAA, Stark, OSHA, employment laws, etc.)
* Demonstrate prompt and reliable attendance
* Work in the clinic, office or surgery center during business hours
* Travel independently throughout the clinic, office or surgery center (which may include movement from floor to floor); frequent bending, lifting, standing, stooping or sitting for long periods of time may be required
* Work at an efficient and productive pace, handle interruptions appropriately and meet deadlines
* Communicate and interact in a respectful and professional manner
* Prioritize workload while being flexible to meet the expectations of the daily operations
* Apply principles of logical thinking to define problems, establish facts, and draw valid conclusions
* Understand and execute a variety of instructions
* Effectively operate equipment and communicate on and operate the phone system
* Work independently with minimal supervision
* Travel to other work locations, if required
Performance Expectations - i-Health's Core Values:
* Integrity - Do the right thing and take responsibility for what you do and say
* Service - Consistently contribute to deliver an exceptional experience
* Quality - Act with high purpose, committed effort, and skillful execution to exceed expectations
* Innovation - Identify progressive solutions that improve service, teamwork, efficiency, and/or effectiveness
* Teamwork - Be a part of the whole; support each other positively
Environmental Conditions:
* Clinic/office setting
Notes:
* Infinite Health Collaborative (i-Health) is an Equal Opportunity/Affirmative Action Employer and will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990 and the ADA Amendments Act of 2008.
* We participate in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: ***************************************
* This position description will be reviewed periodically as duties and responsibilities change with business necessity. Essential and Additional Job Functions are subject to modification.
Patient Service Coordinator
Patient care coordinator job in Maple Grove, MN
License/Certification/Registration required? No Education: *High school diploma or equivalent required *Post secondary education preferred Experience: *One year of customer service experience required *One year of medical office setting experience preferred
*Knowledge of medical insurance preferred
Knowledge/Skills/Abilities:
*Exceptional customer service skills
*Strong computer skills such as Microsoft word, excel or hospital technology systems
*Communicate and interact in respectful and professional manner
*Contribute to positive clinic team work environment
*Ability to perform front desk clinic functions
*HIPAA knowledge and ability to handle confidential information
*Demonstrate prompt and reliable attendance
*Apply logical thinking to problem solve
*Ability to multi-task in a fast-paced work environment
Physical Demands
Please click here to view the Physical Demands
The posted salary represents a market competitive range based on salary survey benchmark data for similar roles in the local or national market. When determining individual pay rates, we carefully consider a wide range of factors including but not limited to market indicators for the specific role, the skills, education, training, credentials and experience of the candidate, internal equity and organizational needs.
In addition to your salary, this position may be eligible for medical, dental, vision, retirement, and other fringe benefits. Positions that require night, weekend or on-call work may be eligible for shift differentials or premium pay.
All job offers are contingent upon successful completion of an occupational health assessment, drug screen, background investigation, and compliance with the U.S. Government Form I-9, Employment Eligibility Verification.
Children's Minnesota is proud to be an equal opportunity employer whose staff is representative of its community and considers qualified applicants for open positions without regard to race, color, creed, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law. About Children's Minnesota
Children's Minnesota is one of the largest pediatric health systems in the United States and the only health system in Minnesota to provide care exclusively to children, from before birth through young adulthood. An independent and not-for-profit system since 1924, Children's Minnesota is one system serving kids throughout the Upper Midwest at two free-standing hospitals, nine primary care clinics, multiple specialty clinics and seven rehabilitation sites. As The Kids Experts™ in our region, Children's Minnesota is regularly ranked by U.S. News & World Report as a top children's hospital. Find us on Facebook @childrensminnesota or on Twitter and Instagram @childrensmn. Please visit childrens MN.org.
Children's Minnesota is proud to be recognized by Modern Healthcare as one of 2023's Top Diversity Leaders. The national honor recognizes the top diverse healthcare executives and organizations influencing public policy, care delivery, and promoting diversity, equity and inclusion in their organizations and the industry.
Department Overview
At Children's Minnesota, we're focused on a vision to become every family's essential partner in raising healthier children. We strive each day to create a work environment where professionals can come to bring this vision to life. In addition to hospitals in both Minneapolis and St. Paul, Children's has pediatric, specialty and rehab clinics throughout the metro area. Our Clinics not only offer a small office atmosphere; they also provide you the opportunity to become a valued member of a larger prominent Healthcare system.
Position Summary
The patient services coordinator (PSC) is a pivotal front-line individual who provides exemplary customer service to families, staff and providers, both in-person and by phone. They promote a positive patient and family experience by answering questions, warmly, promptly and correctly. They are responsible for efficient and orderly registration and check-in of patients. Obtains accurate and complete patient demographic, financial information and required consents. The PSC supports patient care in the clinics and provides overall administrative support to their clinical area. The individual is also the clinics technology resource.
Auto-ApplyClinical Care Coordinator - Home Health - Long Prairie
Patient care coordinator job in Long Prairie, MN
Schedule: Full-time | 80 hours per pay period | Monday-Friday | 8 am - 4:30 pm As a Clinical Care Coordinator in Home Health, you will be the cornerstone of our home health operations, ensuring seamless coordination of patient care, optimizing referral conversion, and driving timely initiation of services. Your expertise in scheduling, communication, and workflow management will play a pivotal role in delivering high-quality care to our patients while fostering strong relationships with internal teams, referral sources, and clients.
At Vivie, we value our people and offer a competitive pay range of $24.00/hr. to $28.50/hr. (hourly non-exempt) based on experience, qualifications, and location. Our comprehensive benefits package includes health coverage, continuing education support, and wellness initiatives.
As a Clinical Care Coordinator, you will:
* Coordinate Patient Care and Admissions - Serve as the primary liaison between referral sources, patients, caregivers, and staff, ensuring timely scheduling and initiation of services while overcoming potential barriers to admission.
* Manage Home Health Referrals and Workflow - Oversee the intake and scheduling process for all new referrals, ensuring accuracy, efficiency, and strong referral-to-admission conversion rates. Maintain clear documentation and communication within the EMR system.
* Lead Scheduling and Quality Assurance - Proactively manage clinical staff schedules to align with patient needs and agency goals, maintaining open communication with the interdisciplinary team. Ensure timely initiation of care and adherence to quality standards.
* Enhance Operational Efficiency - Streamline daily processes, optimize referral management workflows, and contribute to continuous improvement initiatives to enhance overall agency performance.
* Provide Exceptional Customer Service - Maintain strong relationships with patients, families, referral sources, and internal teams, delivering professional and compassionate support at every stage of care coordination.
* Other Duties as Assigned - The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all inclusive.
This job also requires:
* Licensed Practical Nurse (LPN) in Minnesota preferred, not required; CPR certification must be obtained within six months of hire.
* Previous experience in home health, healthcare coordination, or referral management preferred.
* Strong organizational and multitasking skills to manage multiple referrals and scheduling demands.
* Proficiency in electronic medical records (EMR) systems and workflow management.
* Ability to pass state mandated background check.
* Physical capability to perform all essential job functions.
* Ability to read, write, and speak English to ensure effective communication with clients, referral sources, and visitors.
Additional Details:
* Employment Type: Hourly, non-exempt
* Department: Administration
* Leadership Received: Regional Clinical Manager
* Division: Home Health
* Travel Requirements: No
* This role does not include supervisory responsibilities
Clinic Patient Registration Specialist
Patient care coordinator job in Maple Grove, MN
At Summit Orthopedics, we recognize the significance each member of the Summit Family has as they impact one another and our patients on a daily basis. Be part of a patient-first environment that lives into our values of: Compassion, Integrity, Excellence, Collaboration, Stewardship and Innovation and a place where staff members feel respected and find a strong sense of purpose in their roles, contributing to a familial atmosphere characterized by mutual respect and enjoyment.
The Clinic Patient Registration Specialist provides initial access for all clinic and Orthopedic Urgent Care patients including responsibility for greeting, registering, verifying medical and demographic information, scheduling follow up appointments, and notifying clinical team of patient arrival. This role also is responsible to provide general support and assistance to patients, teams and perform various administrative activities needed by our Revenue Cycle teams. This role is direct patient facing and requires excellence in providing customer and quality service.
This is a part-time, 0.6 FTE (48 hours per pay period) position based at our Maple Grove Campus. Variable weekday schedule. Must be flexible to float to other Summit locations as needed.
Schedule
Monday: 12pm - 4pm
Tuesday: 7:30am - 4pm
Wednesday: 7:30am - 12pm
Thursday: off
Friday: 7:30am - 4pm
* Complete all aspects of Registration and Scheduling Standards efficiently and accurately to include: register & schedule patients by collecting needed medical and demographic information; collect, apply and reconcile co-pays and payments; obtain and accurately enter Insurance information; follow all insurance and scheduling protocols to assure accurate and compliant billing; Coordinate interpreters and QRCs, as needed.
* Prepare next day patient charts for teams; distribute couriered mail, postal mail and faxes
* Communicate with teams/providers, as necessary, to provide a seamless and positive experience for the patient
* Manage and coordinate patient pick up items including records and medical imaging CD's, while obtaining proper authorization and documentation.
* Assist with rescheduling patients when providers schedules change
* Responsible for ensuring the patient lobby is accessible, neat and orderly
* Performs various administrative duties and other duties, as needed and assigned
* Provide excellent customer service to all patients, teams, providers and staff by being attentive, respectful and helpful
Summit's hiring range for this position is $18.40 to $23.00 per hour. The hired candidate may be eligible to receive additional compensation in the form of bonuses, differentials and/or deferred compensation. In addition to our base salary, we offer a comprehensive total rewards package that aligns with our vision of leading a healthy and active lifestyle. This includes medical, dental, vision, disability, life insurance, paid time off and 401(k)/profit sharing retirement plan. If you are hired at Summit, your final base salary compensation will be determined based on factors such as skills, education, experience, and internal equity.
Summit Orthopedics provides the Twin Cities, Greater Minnesota and Western Wisconsin with the full spectrum of orthopedic care including sub-specialty clinics, walk-in care at our Orthopedic Urgent Care clinics, imaging, bracing, therapy, surgery, and post-surgical stays at our Care Suites. Our expert team of physicians, surgeons, physician assistants, certified athletic trainers and therapists are part of the 1100+ employees who partner to provide quality care designed to support a healthier, more active lifestyle.
Summit Orthopedics is committed to providing equal opportunity to all employees and applicants for employment in accordance with all applicable laws and regulations of federal, state and local governing boards and/or agencies.
Patient Registration
Patient care coordinator job in Maple Grove, MN
Greets and welcomes patients into the clinic. Verifies, registers and schedules patients with accuracy and efficiency. Verifies insurance and demographic information. Reviews and maintains patient accounts, secures financial arrangements on self-pay balances prior to and during patient appointments.
Responsibilities
* Registers and verifies insurance and demographic information with the patient according to established guidelines.
* Verifies patient insurance coverage, eligibility, contract group number, effective dates and coverage, correct insurance, and billing address.
* Informs patients of insurance coverage co pays or self-pay policy and documents in patient account for front desk staff.
* Monitors patient balances on patient accounts and informs patients of outstanding balances to ensure appropriate financial arrangements.
* Researches and facilitates patients questions and concerns according to established guidelines and procedures.
* Maintains knowledge of, and complies with, all relevant laws, regulations, policies, procedures, and standards.
* Actively participates in creating and implementing improvements.
* May occasionally answer in-coming calls from patients or internal team members to assist in patient care.
* Schedules appointments for patients with specified clinician according to scheduling guidelines, patient's needs, and availability of clinician.
Preferred Qualifications
* High School graduate or equivalent
* Completion of medical terminology course or equivalent experience and education
Benefit Overview
Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: *****************************************************
Compensation Disclaimer
An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.
EEO Statement
EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
Auto-ApplyPatient Service Representative (PSR)
Patient care coordinator job in Anoka, MN
Job Description
Apply Here: ********************************************************************************
Retina Consultants of Minnesota (RCM) is seeking outgoing, patient focused individuals to work as a Patient Service Representative (PSR).
If you have a passion for providing exceptional patient care, are highly personable, team-oriented, attuned to accuracy and fine detail, and would like to advance your career in Ophthalmology, we would like to talk to you.
We are looking for an organized Patient Service Representative to join our medical practice. You will be responsible for an array of activities related to patient intake and care, including greeting and checking-in patients, as well as verifying information supplied by patients. You should be able to work in a fast-paced environment and demonstrate exceptional multitasking abilities.
To be successful as a Patient Service Representative, you must be able to facilitate and coordinate communication between patients, family members, and medical staff.
Main Patient Service Representative Responsibilities include:
Answer multi-line phones and either direct the caller to the appropriate party or handle the caller's needs yourself
Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data
Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents
Process payments from patients for co-pays and uninsured visits
Schedule appointments for new and recurring patients based on Physician availability
Maintain hard copy patient records as well as the files stored in our EHR
Call patients to remind them of upcoming appointments and to help them schedule testing for off-site services
Provide patients with support and guidance as needed
Required Skills, Abilities and Attributes for Patient Service Representative include:
High School Degree or GED
Applicants MUST be personally motivated to provide excellent patient care!!
Prior Administrative or Front Desk experience, preferably in a healthcare setting
Must be able to "think on your feet" and have exceptional multi-tasking skills
Be an excellent team player who works cooperatively and respectfully with all doctors, supervisors, and co-workers
Displays a desire to perpetually “Learn and Grow”
Efficient and highly accurate user of applicable information technology and health care management systems
Physically capable of working long hours in a fast-paced, often stressful, environment with the potential of emergency situations.
We offer excellent compensation and benefits, to include:
Paid Holidays - 7 days per year
Personal Time Off (PTO) - 16 days per year
Health Insurance
Health Reimbursement Account
Health Savings Account
Dental Insurance (free single coverage)
Flexible Spending Accounts
Basic and Supplemental Term Life Insurance (free single coverage)
Long Term Disability (free single coverage)
Long Term Care (free single coverage)
Short-Term Disability
Vision
Annual $250 uniform (scrubs and shoes) reimbursement
About Retina Consultants of Minnesota (RCM):RCM has 9 Minnesota locations - St. Louis Park, Edina, Edina Specialty, Woodbury, Blaine, Duluth, Maplewood, Anoka and Mankato.Everything we do…. every decision we make…takes our Guiding Principles into consideration. Our guiding principles are:
We exist to serve our patients. We will provide the best available medical skills, technology, and service. We will be their advocates. We will care for our patients as if they were members of our family. We will treat our patients with respect, dignity, and kindness.
We are proud of our dedicated staff. We will strive to provide a rewarding career with opportunity for personal and professional growth. We will promote teamwork. We will provide a respectful and safe working environment.
We are humbled that other doctors entrust their patients to our care. We will be available when we are needed. We will promptly communicate the results of patient evaluation and treatment. We will respect the referring doctors' relationships with their patients.
We recognize that we have a responsibility to our community. We will strive to be desire to perpetually “Learn and Grow”
Efficient and highly accurate user of applicable information technology and health care management systems
A good corporate citizen. We will function ethically. We will be prudent in our stewardship of healthcare resources.
Medical advances are critical to our patients. We will remain at the forefront in the search for new knowledge and treatments of retinal disease. We will participate in clinical research. We will share our knowledge with our patients and referring doctors, and with our retinal colleagues around the world.
Clinical Care Coordinator - Home Health - Anoka
Patient care coordinator job in Anoka, MN
Schedule: Full-time | 80 hours per pay period | Monday-Friday | 8 am - 4:30 pm As a Clinical Care Coordinator in Home Health, you will be the cornerstone of our home health operations, ensuring seamless coordination of patient care, optimizing referral conversion, and driving timely initiation of services. Your expertise in scheduling, communication, and workflow management will play a pivotal role in delivering high-quality care to our patients while fostering strong relationships with internal teams, referral sources, and clients.
At Vivie, we value our people and offer a competitive pay range of $24.00/hr. to $28.50/hr. (hourly non-exempt) based on experience, qualifications, and location. Our comprehensive benefits package includes health coverage, continuing education support, and wellness initiatives.
As a Clinical Care Coordinator, you will:
* Coordinate Patient Care and Admissions - Serve as the primary liaison between referral sources, patients, caregivers, and staff, ensuring timely scheduling and initiation of services while overcoming potential barriers to admission.
* Manage Home Health Referrals and Workflow - Oversee the intake and scheduling process for all new referrals, ensuring accuracy, efficiency, and strong referral-to-admission conversion rates. Maintain clear documentation and communication within the EMR system.
* Lead Scheduling and Quality Assurance - Proactively manage clinical staff schedules to align with patient needs and agency goals, maintaining open communication with the interdisciplinary team. Ensure timely initiation of care and adherence to quality standards.
* Enhance Operational Efficiency - Streamline daily processes, optimize referral management workflows, and contribute to continuous improvement initiatives to enhance overall agency performance.
* Provide Exceptional Customer Service - Maintain strong relationships with patients, families, referral sources, and internal teams, delivering professional and compassionate support at every stage of care coordination.
* Other Duties as Assigned - The duties and responsibilities listed above are representative of the nature and level of work assigned and are not necessarily all inclusive.
This job also requires:
* Licensed Practical Nurse (LPN) in Minnesota preferred, not required; CPR certification must be obtained within six months of hire.
* Previous experience in home health, healthcare coordination, or referral management preferred.
* Strong organizational and multitasking skills to manage multiple referrals and scheduling demands.
* Proficiency in electronic medical records (EMR) systems and workflow management.
* Ability to pass state mandated background check.
* Physical capability to perform all essential job functions.
* Ability to read, write, and speak English to ensure effective communication with clients, referral sources, and visitors.
Additional Details:
* Employment Type: Hourly, non-exempt
* Department: Administration
* Leadership Received: Regional Clinical Manager
* Division: Home Health
* Travel Requirements: No
* This role does not include supervisory responsibilities