Patient service representative jobs in Shoreline, WA - 1,706 jobs
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Route Service Representative (4 Day Workweek)
Cintas Corporation 4.4
Patient service representative job in Renton, WA
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$35k-40k yearly est. 4d ago
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Patient Service Representative
The Judge Group 4.7
Patient service representative job in Seattle, WA
Job Title: PatientServicesRepresentative
Contract: 04+ months possible contract to hire
Shift: 08:00 AM - 05:00 PM (Monday to Friday)
Hours Per week: 40 hours per week.
About the Role
We are seeking a highly motivated and compassionate PatientServicesRepresentative to join our team. In this role, you will serve as the first point of contact for patients and play a key part in ensuring a seamless and positive patient experience. You will support administrative operations, assist with scheduling and outreach, and collaborate closely with clinical teams to maintain efficient workflows.
Primary Responsibilities
Manage patient check-in and check-out processes, including insurance verification, collection of co‑pays, and documentation review.
Greet and assist patients in person and via phone with professionalism, empathy, and a customer‑first mindset.
Conduct patient outreach calls for appointment scheduling, preventive care visits, and care‑plan follow-ups.
Schedule, confirm, and reschedule appointments while maintaining accuracy in patient records.
Meet established outreach, scheduling, and preventive care quality targets.
Serve as a primary resource to resolve patient questions, concerns, or administrative issues.
Ensure compliance with HIPAA and all applicable healthcare privacy and confidentiality regulations.
Coordinate with clinical teams to maintain smooth patient flow and operational efficiency.
Maintain and update patient information in Electronic Health Record (EHR) systems.
Assist with onboarding and training of new patientservice team members.
Support operational improvement efforts, including generating routine reports and contributing to process enhancements.
Qualifications
High school diploma or equivalent required.
2+ years of customer service experience highly preferred.
Experience in an outpatient clinic or healthcare environment preferred.
Skills & Competencies
Exceptional verbal and written communication skills.
Strong interpersonal skills with a patient‑centered focus.
Excellent organizational skills and high attention to detail.
Ability to multitask effectively in a fast‑paced setting.
Strong problem-solving and conflict-resolution abilities.
Proficiency in Microsoft Office Suite.
Ability to work both independently and as part of a collaborative team.
Knowledge of insurance verification, medical terminology, and EHR system.
$36k-40k yearly est. 2d ago
Customer Service Representative (Seattle)
Teksystems 4.4
Patient service representative job in Seattle, WA
* Greet customers in a professional and enthusiastic way * Answer telephone calls promptly * Demonstrate in-depth knowledge of products, placement, availability, price and use * Efficiently assess customer needs for product or services * Educates patients/clients on medical products and services
* Fit and sell medical products and services to customers
* Process customer orders and accurately input customer orders into the computer
* Keep showroom stocked, clean, organized and presentable
* Perform other tasks as assigned or necessary
*Skills*
Customer service, Customer support, Call center, Health care, Customer service call center, Customer service oriented
*Top Skills Details*
Customer service
*Additional Skills & Qualifications*
* High school graduate or equivalent
* Excellent customer service skills
* Excellent verbal communication skills, especially over the telephone
* Ability to work with diverse clientele
* Ability to occasionally lift and/or carry objects weighing up to 100 lbs.
* Ability to sit, stand and walk for extended periods of time
* Accurately enter data into computer and acquire a working knowledge of any software applications applicable to the position
*Experience Level*
Entry Level
*Job Type & Location*This is a Contract to Hire position based out of Seattle, WA.
*Pay and Benefits*The pay range for this position is $21.00 - $22.50/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Seattle,WA.
*Application Deadline*This position is anticipated to close on Jan 24, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$21-22.5 hourly 2d ago
Front Desk Coordinator
Campuspoint
Patient service representative job in Puyallup, WA
Join a reputable Title Insurance company as a Front Desk Coordinator at their Puyallup location. You will be an integral part of their thriving escrow team and play a crucial role in daily operations.
Compensation: $22-$24/hr
Availability: Monday through Friday from 8 a.m. to 5 p.m.
As the face of the company, you will use your exceptional customer service skills to warmly greet visitors and provide top-notch assistance. No prior experience is necessary; simply bring your positive attitude and eagerness to learn. The company will provide comprehensive training and ongoing support to ensure your success.
In this role, you will have the opportunity to learn escrow tasks, expanding your skill set and marketability. This position is not just about the present; it also offers potential for your future growth and development.
DUTIES
Answering and directing calls courteously and efficiently
Welcoming customers warmly, offering refreshments as required.
Notifying staff promptly upon customer arrival for appointments and assisting with scheduling of closing appointments.
Manage courier deliveries, handle and distribute mail, and promptly alert relevant personnel.
Keeping reception and conference areas tidy and organized.
Coordinating orders for refreshments and office supplies.
Assisting with various projects, including mailouts.
Maintaining punctuality and consistent attendance.
Assisting with escrow tasks as needed, with training provided.
QUALIFICATIONS
Experience in customer service, reception, clerical, or administrative support work.
Friendly, positive, upbeat and professional demeanor
Strong communication skills
Organized with high attention to detail
Proficiency in Microsoft Office
CampusPoint is an Equal Opportunity Employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
If you need assistance or an accommodation due to a disability, you may contact us at ****************** or 1+************ (ask to speak with an HR representative). The process is outlined in CampusPoint's ADA Policy.
$22-24 hourly 2d ago
Customer Service Representative (Fife, WA)
Waste Connections 4.1
Patient service representative job in Fife, WA
Murrey's Disposal, a Waste Connections company, is hiring a dependable, customerfocused Customer ServiceRepresentative (CSR) in Fife, WA. If you enjoy working with systems, staying focused in a fastpaced environment, and improving performance over time while supporting a team-this role is a great fit.
Schedule: Monday-Friday, 8:00 a.m.-5:00 p.m.
Starting Pay: $19.00-$22.50 per hour (DOE) with regular wage increases
Environment: Officebased, stable, and teamoriented with longterm career growth
At Waste Connections, we value people who show up, work safely, treat others with respect, and take pride in doing the job right. We know great employees come from many different backgrounds and experiences. If your skills are transferable-even if your path is nontraditional-we encourage you to apply.
What You'll Do (DaytoDay Responsibilities)
Support customers by phone and in person to set up, modify, or discontinue service
Navigate multiple systems to enter and update customer information accurately
Resolve issues by collaborating with internal departments (service, dispatch, billing)
Process account actions: contracts, charges, deposits, address changes, discontinuance orders
Promote goodwill through professional, respectful communication that builds longterm relationships
Meet productivity and quality goals in a structured, highcallvolume setting
Educate customers on available or additional services when appropriate
Cover reception or front desk as needed to support the team
What Success Looks Like (Signals That You'll Thrive Here)
You're comfortable working on a computer most of the day using a keyboard, mouse, and headset
You can stay focused during repetitive or backtoback tasks without sacrificing accuracy
You like tracking personal performance, hitting daily goals, and improving consistently
You communicate clearly, multitask across several windows, and keep calm under pressure
You work well in a closeknit team, sharing information and supporting others when it's busy
This role may be a great fit for people with experience in call centers, retail, hospitality, dispatch/logistics, administrative support, or other fastpaced digital environments where attention, systems navigation, and customer communication are essential.
Work Environment & Physical Expectations
Office setting with individual workstation, computer, telephone, and headset
Call areas can be active and occasionally noisy; some calls may be monitored for quality and training
Requires extended periods of sitting, typing, and screen time
Tasks are often repetitive and require consistent attention to detail
Minimum Qualifications
High school diploma or equivalent preferred
Two (2) years of customer service experience or transferable experience from a customerfacing role
Comfortable with MS Word, Excel, email, and navigating internal systems
Strong typing (including 10key), organization, and documentation skills
Clear communication, problemsolving, and team collaboration abilities
Why Waste Connections & Murrey's Disposal
Competitive wages with regular increases
Comprehensive benefits package
Stable, essential service industry with yearround work
Decentralized, teamoriented culture focused on safety, respect, and accountability
Growth and advancement opportunities across the Waste Connections network
To be considered for any of our current openings, you must complete an application at ********************************* Once you select your position of interest, you will find application information and additional instructions.
We offer excellent benefits, including medical, dental, and vision insurance, a flexible spending account, long-term and short-term disability insurance, life insurance, a 401 (k) retirement plan, and unlimited opportunities to "Connect with Your Future."
A link to our benefits overview can be found here:us/en/benefits
Waste Connections is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to disability or protected veteran status.
$19-22.5 hourly 3d ago
Front Office Coordinator
The Partners Group 4.9
Patient service representative job in Renton, WA
Find your place at The Partners Group, a purpose-driven company committed to making a difference in our community through our work and inspiring others to do the same.
TPG's success is driven by a culture that values partnerships. We're looking for people who invest in their relationships, seek to learn, create winning solutions for all, and do what they say they are going to do. Hard work goes without saying at TPG, supported by our culture that thrives on having fun while living well. This is what it means to be a partner for our clients and teammates.
Are you ready to join an amazing organization that has won too many "Employer of Choice" awards to list? Let's work together!
The Partners Group currently has an outstanding opportunity for a Front Office Coordinator to join our Operations team in Renton, Washington.
How you will make an impact at TPG
The primary role of the Front Office Coordinator is to ensure smooth day-to-day office operations while creating a welcoming, professional first impression for clients, guests, and partners. As the face of the office, you will play a key role in keeping our workplace running efficiently, supporting facilities, front desk operations, and administrative needs across our Commercial Lines, Personal Lines, and Employee Benefits teams.
This role is ideal for someone who is proactive and takes pride in being a reliable go-to resource for the office!
A typical day in this role
Greet, check in, and assist office visitors; manage front desk coverage and professional call handling
Coordinate incoming and outgoing mail, scanning and logging documents, and managing shipping requests
Maintain office spaces, conference rooms, and shared areas to ensure a professional, well-functioning environment
Order and track office, kitchen, equipment, and first-aid supplies within budget
Partner with Operations and People teams on onboarding/offboarding logistics, office events, and facilities needs
Support internal teams with administrative tasks, document processing, and system updates as needed
Key details
Location: Renton, WA; in-office
Hours: 8am-5pm, Mon-Fri (40 hours/week)
Salary Range: $23.00-27.00 per hour, non-exempt (DOE)
Physical Requirements: Ability to sit for long periods of time, ability to communicate verbally and in writing, and ability to handle long periods of screen time.
What you'll bring to the table (required)
High school diploma or equivalent required; bachelor's degree preferred
At least 2 years of experience in an administrative, front office, or clerical role (insurance, professional services, or corporate office experience strongly preferred)
Proficiency with Microsoft Office (Outlook, Word, Excel) and ability to learn new systems quickly
Experience working with phone systems, CRM or agency management systems, and office equipment
Ability to work onsite, Monday-Friday, 8:00 am - 5:00 pm PT
Strong organizational skills and the ability to manage multiple priorities in a fast-paced office environment
Comfort working independently, identifying issues, and following through on solutions
Clear verbal and written communication skills
Reliability and consistency in maintaining front desk coverage and office operations
What will make you really stand out (preferred)
Prior experience in an insurance brokerage, professional services, or similarly regulated environment
Familiarity with AMS360, CSR24, or other insurance-related systems
Experience supporting facilities, vendor relationships, or office events
A demonstrated track record of being a proactive "doer" who sees what needs to be done and takes action
Why you'll love working here
You'll join a collaborative, people-first organization where your contributions are visible and valued. This is a great opportunity for someone looking for a stable, long-term role where they can build strong relationships, develop operational expertise, and make a meaningful impact on the daily experience of employees and clients alike.
Why join The Partners Group?
At TPG, you'll be part of one of the largest independently owned insurance brokerages in the Pacific Northwest. We value collaboration, integrity, and putting clients first - all while supporting our team members with opportunities for growth, a hybrid work schedule, and a supportive, professional environment. This includes:
A rich benefits package including generous paid time off, medical, dental, and vision insurance, life and disability insurance, retirement plan, EAP, wellness incentives, and employee ownership opportunities
Support and development to cultivate your knowledge and continuing education to maintain or support your professional designations
Community Involvement perks, including 8 hours paid volunteer time per quarter, charitable contributions matched by TPG, and an all-company holiday volunteer day
Commitment To Diversity
TPG promotes a culture of inclusion and is committed to growing the diversity of our workforce. This is a place where all employees have the opportunity to achieve their goals and meet the needs of our clients and the communities we serve. Embracing and encouraging a diverse range of perspectives makes us stronger, smarter, and more effective. The sum of our individual differences drives our culture, reputation, and achievements.
Apply Today
If this sounds like the right fit for your skills and experience, we'd love to hear from you! Jumpstart the application using your resume. While a cover letter is not required, we'd love to learn why you're interested in the opportunity to join us!
PLEASE NOTE: We are not accepting applications or inquiries from external recruiters or staffing agencies. Direct applicants only.
The Partners Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
We use E-Verify to confirm the identity and employment eligibility of all new hires.
$23-27 hourly 2d ago
Patient Care Coordinator
Amen Clinics, Inc., A Medical Corporation 4.1
Patient service representative job in Seattle, WA
Job Description
Join the Leader in Brain and Mental Health
At Amen Clinics Inc./Mindworks Innovations Inc. our vision is bold:
to be known as the best brain and mental health company in the world.
Every member of our team plays a vital role in making that vision a reality-delivering exceptional care, advancing innovation, and changing lives every day.
At Amen Clinics, Inc/Mindworks Innovations Inc. we're proud to be an Employee Stock Ownership Plan (ESOP) company. That means every employee is also an owner-sharing in the success and growth of the organization. As part of our team, you won't just be contributing to our mission-you'll be building long-term value for yourself and your future. Ownership isn't just a benefit here; it's a mindset we bring to everything we do.
The Patient Care Coordinator (PCC) is responsible to assist the Clinic Director and Psychiatrists with administrative and operational tasks to ensure each patient has a smooth and professional experience with Amen Clinics. The PCC focuses on customer service, fosters open communication, and keeps their assigned doctor organized and current on patient needs. The PCC is part of a high energy team that focuses on patient health and wellness and ensures that all patient and team interactions are positive and productive.
Essential Duties and Responsibilities:
Greets, checks-in and checks-out patients
Handles new and existing patient inquiries
Ensures patient Electronic Medical Records (EMR) and correspondence are accurate and up-to-date in the EMR system and makes updates as needed and appropriate
Collects and posts patient payments
Answers phone calls and emails relaying information and requests accurately and delivering messages as needed
Schedules, reschedules and cancels patient appointments
Provides support to their assigned doctor and assists other PCCs as needed
Provides supplement and nutraceutical information to patients and answers questions as needed
Respects patient confidentiality with a thorough understanding of the HIPAA/HITECH laws
Qualifications and Requirements:
High School Diploma required; Completed college coursework, Medical Assistant Certificate or Associate's Degree preferred
A minimum of 2 years professional experience in a clinic or medical practice required
Knowledge, Skills and Abilities:
Knowledge of general clinic or medical practice processes
Basic/Intermediate computer skills with a willingness to learn our intake and patient care systems
Strong verbal/written communication and listening skills; including excellent impersonal skills and telephone communication
Excellent organizational and time management skills
Ability to identify and resolve problems
Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted and maintain standard workflow
Ability to establish and maintain effective working relationships with patients, medical staff, and coworkers
Ability to maintain confidentiality of sensitive and protected patient information
Ability to work effectively as a team player and provide superior customer service to all staff and leadership
Dress Code Requirements :
Black (Brand - BarcoOne) scrubs are to be worn Monday thru Thursday
Employee will receive 4 tops and 4 bottoms (they can choose the style) upon hire
Company will purchase one additional set at employee's annual work anniversary
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequent sitting for long periods of time
Frequent typing and viewing of computer screen
Frequent use of hand and fingers with machines, such as computer, copier, fax machine, scanner and telephone
Frequent hearing, listening and speaking by telephone and in person
Occasionally required to stand, walk, reach with hands and arms, stoop or bend
Occasionally required to lift objects up to 15lbs. with ability to lift multiple times per day
Work Environment:
The work environment described here are representative of those that an employee encounters white performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work indoors in temperature-controlled environment
The noise level is usually moderate with occasional outbursts from patients during treatment
$45k-55k yearly est. 6d ago
Patient Services Representative, 45th Street Clinic
Neighborcare Health Career 4.3
Patient service representative job in Seattle, WA
Purpose
The PatientServicesRepresentative (PSR) will greet and check-in medical and/or dental patients at the time of appointment, as well as schedule patient appointments through the check-out process. As the first point of contact in the clinic for the patient, the PSR will provide a warm welcome to patients and their families and serve as an information resource for people who arrive at the clinic. PSRs will be an integral part of the clinic team, participating in population health management and care coordination efforts that ultimately result in high quality patient care.
Health, Wellness & Retirement benefits:
Medical, Dental & Vision insurance
Paid time off & paid holidays
Retirement with contribution match
Life & AD&D, pet insurance
Employee assistance program, & more!
Compensation:
The target wage range for this position is $22.75 per hour to $28.60 per hour.
Final offers are individually based on various factors, including skill set, years of experience, location, qualifications, work schedule and other job-related reasons.
Union: SEIU Healthcare 1199NW
In this position you will:
Warmly greet patients and their families as they arrive in the clinic. Answers telephones, confirms appointments, and transfer calls to appropriate staff member, as needed. Check in patients, including providing appropriate forms and collecting updated patient information (e.g., phone, address, insurance) to enter into the EHR
Assists with maintaining provider templates and appointment schedules, as needed. Maintains patient waiting areas, office files, and front-desk areas in a manner that is organized and neat. Prepares charts and accounts on a daily basis as applicable
Checks insurance eligibility and scan Medicaid, Medicare and private insurance cards. Collects co-pays and fees as needed, including closeout of drawer at the end of the day. Provides registration form and instructions to new patients and those who haven't been seen in last year, assisting if necessary
Schedules walk-in patients for same day appointments. Connects patients to insurance eligibility services, as needed. Explains Neighborcare's sliding scale policy to self-pay patients, verify income information; entering it appropriately into electronic health records.
Other duties as assigned.
Required qualification:
High School diploma or GED
One (1) year of customer service experience
Preferred qualifications:
One (1) year of healthcare experience
Bilingual skills
About Neighborcare Health:
Since 1968, Neighborcare Health has been removing barriers to health care for our neighbors. We believe everyone deserves a place to call their health care home, where a team of medical, dental and mental health professionals work in collaboration with each patient to develop a personal health improvement plan.
We are one of the largest providers of primary medical, dental and behavioral health care services in the Seattle area serving low-income and uninsured families and individuals, seniors on fixed incomes, immigrants, and people experiencing homelessness. Each year we care for nearly 60,000 patients at our nearly 30 non-profit medical, dental and school-based clinics. We ask everyone to pay what they can, but no one is turned away due to inability to pay.
Our clinics are located in neighborhoods where health disparities are the greatest, and our care teams, who speak over 55 languages and dialects, are as diverse as our patients. No matter who you are, or where you come from, regardless of your insurance, income or immigration status, you are welcome at Neighborcare Health.
Learn more about us here.
The full job description is available upon request
$22.8-28.6 hourly 25d ago
Patient Care Coordinator
AEG 4.6
Patient service representative job in Seattle, WA
Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed.
Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner
Answers and responds to telephone inquiries in a professional and timely manner
Schedules appointments
Gathers patients and insurance information
Verifies and enters patient demographics into EMR ensuring all fields are complete
Verifies vision and medical insurance information and enters EMR
Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients
Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete
Prepare insurance claims and run reports to ensure all charges are billed and filed
Print and prepare forms for patients visit
Collects and documents all charges, co-pays, and payments into EMR
Allocates balances to insurance as needed
Always maintains a clean workspace
Practices economy in the use of _me, equipment, and supplies
Performs other duties as needed and as assigned by manager
$56k-69k yearly est. 2d ago
Integrated Planning and Scheduling Specialist
Jeppesen 4.8
Patient service representative job in Renton, WA
Company:
The Boeing Company
Integrated Planning and Scheduling Specialist will lead project and schedule execution for multiple Passenger Seat Development Programs. You will work with leadership and a cross-functional team to build and maintain an integrated project plan.
This is an exciting opportunity to be part of an innovative and dynamic team where we have the rare opportunity to work directly with suppliers and customers to develop and certify new products. We are in charge of developing and managing projects that assist in developing seats that will be installed on all BCA aircrafts.
Position Responsibilities:
Independently develops, coordinates, integrates, analyzes, and maintains an integrated plan and schedule to meet program and/or project requirements following project management industry standards.
Performs studies, analysis (trend, variance, impact), and risk assessments to determine impacts and constraints involving product development, production rates, process improvement, and program initiatives.
Creates schedules, reports, metrics, change activity, communicates and updates plan regularly throughout the lifecycle of program or project.
Works to improve project management processes and business systems and implement best practices that support project decision-makers.
Directs all phases of projects or subsystems of major projects from inception through completion.
Acts as primary project contact to establish key stakeholder requirements and project objectives.
Assists customers to develop performance recovery plan and ensure all project control systems are in place to support ongoing support to stakeholders.
Basic Qualifications (Required Skills/Experience):
5+ years of experience using Open Plan Professional and Milestone Professional
5+ years of experience in a Business Operations or Project/Program Management role
5+ years of experience managing projects and using standard project management tools
5+ years of experience in a role that required communication, technical writing, presentation development, facilitation, and organizational skills
5+ years of experience in project management (supporting diverse programs and projects) with the capability to prioritize, facilitate, and coordinate multiple projects simultaneously
5+ years of experience developing and executing operating rhythms, integrated program schedules, project plans, and/or metrics
5+ years of experience working with cross-functional teams
Preferred Qualifications (Desired Skills/Experience):
Bachelor's degree or higher
Experience developing and integrating strategic projects, plans, and initiatives to meet business goals
Experience working in a multifaceted work environment, including managing multiple priorities
Strong verbal and written communication skills
Experience communicating with employees, customers, peers, and all levels of leadership
Experience using Microsoft Project
Drug Free Workplace:
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
Shift:
This position is for 1st shift.
Pay & Benefits:
At Boeing, we strive to deliver a Total Rewards package that will attract, engage, and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary pay range:
Level 3 $96,000 - $103,000
Level 4 $118,000 - $128,000
Language Requirements:
Not Applicable
Education:
Not Applicable
Relocation:
Relocation assistance is not a negotiable benefit for this position.
Export Control Requirement:
Safety Sensitive:
Security Clearance:
This position does not require a Security Clearance.
Visa Sponsorship:
Employer will not sponsor applicants for employment visa status.
Contingent Upon Award Program
This position is not contingent upon program award
Shift:
Shift 1 (United States of America)
Stay safe from recruitment fraud! The only way to apply for a position at Boeing is via our Careers website. Learn how to protect yourself from recruitment fraud - Recruitment Fraud Warning
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
EEO is the law
Boeing EEO Policy
Request an Accommodation
Applicant Privacy
Boeing Participates in E - Verify
E-Verify (English)
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Right to Work Statement
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$118k-128k yearly Auto-Apply 60d+ ago
Patient Care Coordinator
Smile Brands 4.6
Patient service representative job in Seattle, WA
As a Patient Care Coordinator, you'll have a key role in creating positive patient experiences using our innovative G3 approach (Greeting, Guiding, Gratitude). You'll help patients feel welcome and supported whether they are coming in for treatment or calling to schedule an appointment. You will also assist them with financial arrangements for treatment.
Schedule (days/hours)
Mon - Thurs 9-5 Fri 7-2
Responsibilities
* Greeting: Create a welcoming atmosphere for patients and greet each patient with a warm welcome
* Guiding: Assist patients with check in/check out procedures (including insurance verification), schedule appointments, and provide information about services and payment options, guiding them through their visit with ease and professionalism
* Gratitude: Express appreciation to patients for choosing us for their dental care and treat everyone with respect and professionalism
Qualifications
* At least one year related experience
* Knowledge of dental terminology
* Strong communication and interpersonal skills, with a focus on delivering exceptional customer service
Preferred Qualifications
* Previous experience in a dental or medical office setting
Compensation
$22-25/hr
About Us
Benefits are determined by employment status/hours worked and include paid time off ("PTO"), health, dental, vision, health savings account, telemedicine, flexible spending accounts, life insurance, disability insurance, employee discount programs, pet insurance, and a 401k plan.
Smile Brands supports over 650 affiliated dental practices across 28 states all focused on a single mission of delivering Smiles For Everyone! Smiles for patients, providers, employees, and community partners. Everyone. Our growing portfolio of affiliated dental brands and practice models range from large regional brands to uniquely branded local practices. This role is associated with the affiliated dental office listed at the top of the job posting on our career site.
Smile Brands Inc. and all Affiliates are Equal Opportunity Employers. We celebrate diversity and are committed to providing an inclusive workplace for all employees. We are proud to be an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, creed, gender (including gender identity and gender expression), religion, marital status, registered domestic partner status, age, national origin, ancestry, physical or mental disability, sex (including pregnancy, childbirth, breastfeeding or related medical condition), protected hair style and texture (The CROWN Act), genetic information, sexual orientation, military and veteran status, or any other consideration made unlawful by federal, state, or local laws. If you would like to request an accommodation due to a disability, please contact us at ***********************
$22-25 hourly Auto-Apply 38d ago
Patient Services Coordinator/Intake LPN
Centerwell
Patient service representative job in Kent, WA
Become a part of our caring community and help us put health first *$2,500 Sign-on Bonus* The PatientServices Coordinator-LPN is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management.
Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console.
Intake to include referral reviews, verify PCP, clarify/obtain verbal orders
Initiates infection control forms as needed, sends the HRD the completed “Employee Infection Report” to upload in the worker console.
Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff.
Completes requested schedule as task appears on the action screen.
Completes requested schedules for all add-ons and applicable orders:
Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen.
Schedules TIF OASIS collection visits and deletes remaining schedule.
Reschedules declined or missed (if appropriate) visits.
Processes reassigned and rescheduled visits.
Ensures supervisory visits are scheduled.
Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report.
Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff.
Verifies visit paper notes in scheduling console as needed.
Assists with internal transfer of patients between branch offices.
If clinical, may be required to perform patient visits and / or participate in on-call rotation.
Use your skills to make an impact
Required Experience/Skills:
Be a Licensed Professional Nurse
Have at least 1 year of nursing experience
Must possess a valid state driver's license and automobile liability insurance.
Must be currently licensed in the State of employment if applicable.
Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$53,800 - $72,800 per year
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
$53.8k-72.8k yearly Auto-Apply 36d ago
Patient Care Coordinator
HR Annie Consulting
Patient service representative job in Bellevue, WA
Do you love working with children and families in a warm, community focused environment? Are you looking to grow your skills in a supportive pediatric dental practice that values compassion, integrity, and quality care?
You're in the right place! Bellevue Kids Dentist is hiring a Patient Care Coordinator to join our team in Bellevue, WA!
Key Details:
Pay: $23-$28 per hour + bonus potential, depending on experience
Benefits: Employer subsidized Medical, dental, and vision insurance; PTO + sick time; and (after 1 year)401k with matching and paid holidays
Location: In office at 2150 112th Ave NE, #A Bellevue, WA 98004
Schedule: Full-time, Monday - Friday, 7:15am - 4:30pm
Who We Are:
At Bellevue Kids Dentist, we believe every child deserves the same care and compassion we'd want for our own families. Our mission is simple: to make every visit a positive, stress-free experience while building a foundation for lifelong oral health. From toddlers to teens, and even special-needs patients we've cared for decades, we're committed to delivering the highest standard of care in a fun, friendly, and comfortable environment.
Our team is energetic, and full of personality. We laugh together, support each other, and share a passion for helping kids feel confident about their smiles. With three amazing doctors, dedicated front desk staff, and skilled assistants, we've built a collaborative, upbeat workplace where everyone plays an important role. If you're looking for a place where your work truly matters, where families trust you and teammates cheer you on, you'll feel right at home here.
Who You Are:
You're a friendly, organized, and detail-oriented professional who thrives in a busy front office setting. You enjoy helping children feel at ease, supporting your team, and creating a smooth experience for families. You're a clear communicator, a quick learner, and someone who takes pride in your work.
Other qualifications include:
1+ years' experience as a dental or orthodontics front desk / patient care coordinator preferred
Strong multitasking skills, you'll juggle phones, patients, and paperwork with ease
Comfortable learning new systems and processes
Intermediate computer skills, including Microsoft Word and Excel
Strong verbal communication and customer service skills
Ability to multitask and stay organized in a fast-paced environment
Ability to work independently and as part of a team
Ability to pass a pre-employment background and professional references check
What You'll Do:
As a Patient Care Coordinator, you'll be the first point of contact for patients and families, helping create a smooth and welcoming experience from check-in to check-out.
Your responsibilities will include:
You'll be the hub of our office, balancing patient check-ins, scheduling, billing, and communication with clinical staff.
Greeting and checking patients in and out
Scheduling appointments and managing the daily calendar
Verifying and updating insurance information
Reviewing and managing financial agreements and patient accounts
Posting charges and payments accurately
Assisting with treatment planning and recall coordination
Reviewing and entering insurance payments
Maintaining patient insurance benefit profiles
Managing accounts receivable and keeping AR under set goals
Communicating with patients, parents, and insurance providers
Join a team that's passionate about happy kids and healthy smiles. We're excited to meet someone who shares our commitment to compassionate care and community connection.
Bellevue Kids Dentist is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive atmosphere for all employees.
$23-28 hourly 9d ago
Patient Care Coordinator, Silver Lake Eye Clinic
Essilorluxottica
Patient service representative job in Everett, WA
Requisition ID: 912368 Store #: 00T038 Silver Lake Eye Clinic Position:Full-TimeTotal Rewards: Benefits/Incentive Information TeamVision has provided superior patient care in our community and we are committed to hiring team members who are dedicated to ensuring excellent vision care is provided to every patient. Our practice fosters a work culture which supports teamwork and builds upon the skills and talents of our employees. We value individuals of integrity who are positive, dependable, and flexible in their work. In return we provide a positive and supportive work culture, offer tremendous incentive opportunities, and support professional development.
Our Practice strives to improve quality of life for our patients each day by providing the finest in eye care, expert optical professionals, and an inviting environment. We provide a wide range of vision care services including full-scope optometric patient care, ocular disease management, routine comprehensive eye exams, refractive services, Vision Therapy, and more. Our Optometrists utilize their knowledge, efficiency, and the most modern technology to provide the best vision for everyone.
Our Practice is a part of TeamVision, a Management Service Organization within EssilorLuxottica, a global leader in the design, manufacturing, and distribution of ophthalmic lenses, frames, and sunglasses. Together, we provide operational excellence to eyecare professionals with an aim to be the leading eye care provider in our community.GENERAL FUNCTION
This role supports the practice by coordinating the daily administration of doctors, visitors, and patients within the local practice. This position ensures an unsurpassed patient experience by seamlessly linking the doctor and other practice functions together. This role supports establishing the practice as the premier destination for all vision needs within the community.
MAJOR DUTIES & RESPONSIBILITIES
Greets patients without delay.
Promptly answers the telephone in a friendly and courteous manner.
Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by phone.
Keeps patient appointments on schedule by notifying doctor/provider of patient's arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
Facilitates reminder calls to patients for appointment confirmation and order pickup notification.
Records and updates financial information, collects patient charges, and files, collects, and expedites third-party claims.
Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, partners with Practice Manager to order office supplies, and verifies receipt of supplies.
Protects patients' rights by maintaining confidentiality of medical, personal, and financial information in accordance with HIPAA.
Determines both medical and vision insurance eligibilty in accordance with patients current plan coverage.
Ensures all office systems are maintained.
Maintains a safe working environment for all team members and patients.
Maintains operations by following policies and procedures, reporting needed changes.
Contributes to team effort by accomplishing related tasks as needed.
Works weekends and evenings in support of the business needs (varies by location).
Adheres to attendance and daily time keeping requirements.
Adheres to all company policies and procedures.
Consistently maintains proper dress code.
Performs other administrative responsibilities as assinged by Practice Manager or as business needs.
BASIC QUALIFICATIONS
High School graduate or equivalent
2+ years of office experience in a healthcare setting
Strong customer service skills (internal and external)
Strong communicator and listener
Problem solving ability
Organization skills
PREFERRED QUALIFICATIONS
Familiarity with in-store technology, such as point-of-sale, patient record systems, and other software applications
Basic knowledge of services, products, vision insurance plans/coverage and office operations
Strong interpersonal skills
Pay Range: 16.66 -
This posting is for an existing vacancy within our business. This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.
EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at ************ (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email ********************************.
We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.
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Nearest Major Market: Seattle
Nearest Secondary Market: Everett
Job Segment:
Patient Care, Nursing, Ophthalmic, Optometry, Clinic, Healthcare
$37k-56k yearly est. 31d ago
Patient Services Specialist Supervisor- UWMC Northwest Campus-Radiology Support Services
University of Washington 4.4
Patient service representative job in Seattle, WA
**UW Medical Center Northwest- Radiology Support Services** has a **Full-time Days PatientServices Supervisor role.** **WORK SCHEDULE** + Full-time, 100% FTE (40 hours per week) + Day Shift + Hybrid (1-2 days remote) **DEPARTMENT DESCRIPTION** Radiology Services at UW Medical Center - is the premier choice for imaging in the Pacific Northwest. Our combination of expertise, service and commitment to providing the latest imaging technology offers comprehensive diagnostic support for you and your family.
From basic screening tests to cutting-edge procedures, our state-of-the art equipment, skilled technologists and diverse, world-class academic radiologists deliver timely, accurate results.
All of UW Medicine's radiologists are board-certified and specialize in a variety of areas such as neuroradiology, body radiology, interventional radiology, musculoskeletal radiology, ultrasound, nuclear medicine, mammography and chest radiology. Imaging findings are integrated with all clinical data to generate comprehensive and actionable patient assessments.
We also offer a full complement of heart-related cardiac diagnostic imaging tests and procedures, including electrocardiogram (for neonatal and pediatric patients) and echocardiography services, CT and MRI imaging services and nuclear imaging services.
Reports and images seamlessly integrate with your UW Medicine electronic medical record (MyChart) and are available to you and your care provider shortly after the exam has been completed.
**POSITION HIGHLIGHTS**
+ Conveniently located near public transportation
+ Make a difference for the patients and employees we serve
+ Opportunity to provide career growth
**PRIMARY JOB RESPONSIBILITIES**
+ Supervise scheduling and front desk staff to ensure smooth clinic and scheduling operations
+ Oversee patient check-in, registration, and clinic workflows to optimize patient flow and experience
+ Manage staff performance, training, onboarding, and scheduling assignments
+ Monitor compliance with UW Medicine policies and service excellence standards
+ Utilize Epic for scheduling, registration, and resource management; troubleshoot workflow issues
+ Serve as subject matter expert for modality scheduling and registration processes
+ Analyze performance metrics using Epic and Tableau; uphold staff KPIs and resource utilization goals
+ Participate in testing and implementation of technical enhancements in scheduling and telephony systems
+ Act as liaison with clinical teams to improve appointment workflows and patient care
+ Ensure fiscal responsibility through staffing plans, budget adherence, and cost-saving initiatives
**ABOUT UW MEDICAL CENTER-NORTHWEST**
UW Medical Center is an acute care academic medical center located in Seattle with two campuses: Montlake and Northwest. As the No. 1 hospital in Seattle and Washington State since 2012 (U.S. News & World Report) and nationally ranked in seven specialties, UW Medical Center prides itself on compassionate patient care as well as its pioneering medical advances.
The UW Medical Center-Montlake campus is located on the edge of the beautiful UW campus which includes many amenities available to our staff as well as very convenient public transit options including the Sound Transit's light rail station across the street.
**Excellence. Exploration. Education.**
**ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER**
UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Become part of our team. (************************************************************************************ B7\_pmXahC2054B-uf3myFAcZa3UbaxxSe91Qmw844mZ-iU3Mb3TVaYJ0eoZ2a2FnfK5rrARFYDQ$) Join our mission to make life healthier for everyone in our community.
**Compensation, Benefits and Position Details**
**Pay Range Minimum:**
$56,508.00 annual
**Pay Range Maximum:**
$80,820.00 annual
**Other Compensation:**
-
**Benefits:**
For information about benefits for this position, visit ******************************************************
**Shift:**
First Shift (United States of America)
**Temporary or Regular?**
This is a regular position
**FTE (Full-Time Equivalent):**
100.00%
**Union/Bargaining Unit:**
SEIU Local 925 Supervisory
**About the UW**
Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
**Our Commitment**
The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81 (*********************************************************************************************************************** .
To request disability accommodation in the application process, contact the Disability Services Office at ************ or ********** .
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law (********************************************************* .
University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.
$56.5k-80.8k yearly 6d ago
Patient Care Coordinator - Medical
Jamestown S'Klallam Tribe
Patient service representative job in Sequim, WA
The Jamestown Family Health Clinic is seeking a professional, empathetic, and detail-oriented full-time Patient Care Coordinator (PCC) to join our team. The standard schedule for this position is Monday through Friday, 8:00 AM - 5:00 PM, with occasional Saturdays from 10:00 AM - 3:00 PM.
We're looking for someone with excellent organizational and administrative skills who is compassionate and discrete while being passionate about healthcare excellence.
In this vital role, you will be the front-line support for our patients and providers, ensuring smooth daily operations. To ensure success, you should be confident and professional while offering clear and accurate communication. Top candidates will work comfortably under pressure, multi-task in a fast-paced environment, and effectively react to patient needs, all while providing exceptional customer service.
What You'll Be Doing:
The Patient Care Coordinator is responsible for patient care coordination and outstanding customer service. Your primary job duties will include:
* Patient Interaction: Greet and attend to patients in person and over the phone in a professional and courteous manner.
* Front Office Management: Check patients in and out of the clinic quickly and accurately.
* Scheduling: Scheduling and/or canceling appointments in the correct format for 25+ providers.
* Data Management: Collect, verify, and update patient demographic data and insurance information (including adding and terming insurance coverage) and scan insurance cards into the electronic health record.
* Financial Duties: Accurately collect and post patient co-payments and outstanding balances.
* Communication: Route and manage incoming calls from a multi-line phone system, composing and routing messages efficiently.
* Compliance: Perform all duties within HIPAA regulations and adhere to all clinic policies and procedures.
* Clerical & Administrative Support: Assist patients with general tasks (paperwork, forms, calling a taxi, etc.) and perform other duties integral to the daily operations of the clinic.
* Participate in clinic meetings.
What We're Looking For:
* Education: High School Diploma or equivalent required.
* Experience: Two (2) years of customer service experience required.
* Skills:
* Basic money handling/management and experience with office equipment.
* Excellent time management and computer proficiency in Microsoft Suites, 10-Key, and keyboarding at more than 40 wpm.
* Exceptional interpersonal skills, including effective verbal and written communication.
* Excellent organization skills and the ability to prioritize multiple tasks.
What are the Preferred Qualifications for this position?
* Washington State Medical Assistant Certification eligibility for level A. C. E. preferred
* Knowledge of medical terminology and medical billing processes preferred
* Effective time management, decision-making, and problem-solving skills
* American Indian/Alaska Native preferences apply.
Read the full job description here: Patient Care Coordinator
$37k-57k yearly est. 14d ago
Patient Access Representative - MUST live in Washington or relocate
Christian City Inc.
Patient service representative job in Seattle, WA
Patient Access Representative - MUST live in Washington or relocate Job Number: 1323436 Posting Date: Nov 27, 2024, 5:00:00 AM Description Job Summary: Perform general patient access and registration duties in EPIC Practice Management, such as, answer telephones, make appointments, process referrals, maintain provider templates and appointment schedules, verify patient demographics and insurance coverage. Perform general patient account management duties, such as, obtain prior authorization for services, process items in the appropriate work queues to complete registration and enter service capture data. Ensure patient accounts and coverage structures meet Kaiser Permanente standards and billing requirements of various payors. Function as liaison to Patient Financial Services and the Health Plan. Communicate with external government payors and employers, as necessary. Work directly with patients on billing related matters and provide fee estimates to patients for Kaiser Permanente services. May perform duties related to cash collection and depositing. Demonstrate strong customer service and communication skills. Adhere to HIPAA and patient confidentiality requirements. May act as the patients first point of contact with Kaiser PermanenteEssential Responsibilities:
Patient Access and Registration: Answer phones; Perform appointment making processes; Complete accurate patient registration, such as, verification of patient demographics and payor coverage; Perform check-in, check-out, admit and discharge tasks; Build and maintain appointing templates; Perform MyGH set up verification; Communicate with patients via multiple channels; Process internal and external referrals.General Account Management:Confirm and set up payor coverage structures; Obtain prior authorization for services; Process appropriate items in the patient, claim edit and charge review work queues; Act as liaison to Patient Financial Services and the Health Plan; Communicate with external government payors and employers, as necessary; Perform manual service capture and data entry; Act as liaison to Health Information Management Coding Specialist for facility specific coding issues; Apply account review criteria and billing guidelines in preparation for off site billing of professional services; Provide fee estimates for KP services; Assist patients with billing questions.Cash Collection and Depositing: Collect co-pays and cost shares for services; Process refunds; Perform daily cash reconciliation and reporting for retail transactions; Process daily till closeout; Prepare bank documentation, combine and reconcile deposits of cashiers in the facility.Customer Service: Adhere to Kaiser Permanente behavior & appearance standards; Demonstrate strong customer service and communication skills; Treat customers with courtesy and respect; Adhere to HIPAA and patient confidentiality requirements; May act as a guide when a patient accesses Kaiser Permanente services Qualifications Basic Qualifications: Experience
Minimum one (1) year of experience in a business office within a medical care delivery, hospital, insurance or large contact center environment OR a minimum two (2) years of experience providing excellent customer service in a fast-paced environment.Per the National Agreement, current KP Coalition employees have this experience requirement waived. Education
High School Diploma OR General Education Development (GED) required. License, Certification, Registration N/A Additional Requirements:
Experience in electronic patient accounting, scheduling or customer information systems.Basic PC skills in MS Windows environment, 10-key and typing (35 WPM).Customer service skills, the ability to effectively communicate with a diverse customer base, and strong organizational skills. Preferred Qualifications:
Three (3) years of additional experience in a patient care setting.Use of Epic Cadence/Prelude/Resolute or other patient scheduling and accounting systems.Understanding of Kaiser Permanente billing protocols and cash posting systems.Familiar with medical terminology.Knowledge of delivery system business operations processes, including appointing, account intake and verification, cashiering, financial interviewing, referral processing and data entry.Working knowledge of health care insurance practices and billing.Knowledge of health care payer/insurer types, including state and federal workers. compensation, commercial, subrogation, self-insured, Medicare (CMS) and Medicaid (DSHS).Understanding of Kaiser Permanente insurance products and benefits.Proven ability to establish credibility and respect with patients.Proven ability to problem solve and take initiative.Ability to provide feedback and education to other staff regarding correct procedures.Six (6) months experience in processing various types of billing, including workers compensation, subrogation, coordination of benefits, and private/self-pay.Demonstrate a high degree of adaptability, productivity, and reliability as well as an ability to work independently in an ambiguous environment.Effective interpersonal, communication, and customer service skills for both face-to-face and telephone interactions with patients, medical staff, and team members.Positive, open-minded, and focused on continuous improvement.Ability to learn new processes, procedures, and software programs quickly, while demonstrating attention to detail and accuracy in their daily work.Vocational training in medical office procedures and billing.Coursework or practical training and experience in ICD-9 and CPT coding.Primary Location: Washington-Seattle-Capitol Hill South Building Regular Scheduled Hours: 40 Shift: Day Working Days: Mon, Tue, Wed, Thu, Fri Start Time: 08:45 AM End Time: 05:45 PM Job Schedule: Full-time Job Type: Standard Employee Status: Regular Job Level: Individual Contributor Job Category: Customer Services Public Department Name: Central Campus South - Reception/Cashier - 1130 Travel: No Employee Group: J04|OPEIU|OPEIU Local 8 Posting Salary Low : 22.6 Posting Salary High: 34.2 Kaiser Permanente is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status. External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances, including but not limited to the San Francisco and Los Angeles Fair Chance Ordinances.Click here for Important Additional Job Requirements.
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$35k-42k yearly est. Auto-Apply 60d+ ago
Triage Patient Care Coordinator RN
Commonspirit Health
Patient service representative job in University Place, WA
Where You'll Work
Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved over the years through strategic partnerships and integrations to expand our reach and services across the Puget Sound area.
Today, as Virginia Mason Franciscan Health, we remain deeply committed to healing the whole person - body, mind, and spirit - in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth.
Our dedicated providers offer a full spectrum of health care services, from routine wellness to complex disease management, all grounded in rigorous research and education. Our comprehensive network of 10 hospitals and nearly 300 care sites strategically located across the greater Puget Sound region reflects our ongoing commitment to accessibility and comprehensive care.
We are proud of our pioneering medical advances and numerous awards and accreditations that reflect our dedication to excellence. When you join Virginia Mason Franciscan Health, you become part of a team that delivers top-quality, professional healthcare in modern, well-equipped facilities, and contributes to a legacy of service built on collaboration and shared purpose.
Job Summary and Responsibilities
Sign-on bonus & Relocation Assistance available!
Are you a skilled and empathetic Registered Nurse looking to make a profound difference in patients' lives? CHI-Franciscan Health is seeking a dedicated Hospice Admission RN to join our team!
In this vital role, you will:
Provide expert care: Evaluate and admit patients to our hospice services, ensuring professional standards and regulatory requirements are met.
Be a lifeline: Respond to urgent client calls, assessing symptom management needs and coordinating timely interventions.
Educate and empower: Offer essential end-of-life education, addressing the physical, psychological, and spiritual needs of our clients and their families.
Utilize critical skills: Apply your nursing expertise to assess situations over the phone, collaborate with physicians, and address urgent clinical issues.
Communicate with heart: Leverage strong communication skills to gather information and provide clear instructions during triage.
Work with independence: Exercise a high degree of independent judgment, supported by academic and clinical preparation.
If you're passionate about providing compassionate, high-quality care during a critical time, we want to hear from you!
Apply today and become a part of a team that truly cares!
Job Requirements
Experience/Education requirements:
Graduation from an accredited school of nursing, BSN preferred.
Two years of related nursing work experience in an acute clinical care setting that would demonstrate attainment of the requisite job knowledge skills/abilities.
Work experience in one of the following clinical specialty areas is required: Oncology, Med/Surg, Nutrition Support, Pediatrics, IV Therapy, Gerontology, and Home Health.
Current licensure as an RN by the Washington State Board of Nursing.
Current Healthcare Provider BLS Certification.
$37k-57k yearly est. Auto-Apply 10d ago
Triage Patient Care Coordinator RN
Common Spirit
Patient service representative job in University Place, WA
Job Summary and Responsibilities Sign-on bonus & Relocation Assistance available! Are you a skilled and empathetic Registered Nurse looking to make a profound difference in patients' lives? CHI-Franciscan Health is seeking a dedicated Hospice Admission RN to join our team!
In this vital role, you will:
* Provide expert care: Evaluate and admit patients to our hospice services, ensuring professional standards and regulatory requirements are met.
* Be a lifeline: Respond to urgent client calls, assessing symptom management needs and coordinating timely interventions.
* Educate and empower: Offer essential end-of-life education, addressing the physical, psychological, and spiritual needs of our clients and their families.
* Utilize critical skills: Apply your nursing expertise to assess situations over the phone, collaborate with physicians, and address urgent clinical issues.
* Communicate with heart: Leverage strong communication skills to gather information and provide clear instructions during triage.
* Work with independence: Exercise a high degree of independent judgment, supported by academic and clinical preparation.
If you're passionate about providing compassionate, high-quality care during a critical time, we want to hear from you!
Apply today and become a part of a team that truly cares!
Job Requirements
Experience/Education requirements:
Graduation from an accredited school of nursing, BSN preferred.
Two years of related nursing work experience in an acute clinical care setting that would demonstrate attainment of the requisite job knowledge skills/abilities.
Work experience in one of the following clinical specialty areas is required: Oncology, Med/Surg, Nutrition Support, Pediatrics, IV Therapy, Gerontology, and Home Health.
Current licensure as an RN by the Washington State Board of Nursing.
Current Healthcare Provider BLS Certification.
Where You'll Work
Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved over the years through strategic partnerships and integrations to expand our reach and services across the Puget Sound area.
Today, as Virginia Mason Franciscan Health, we remain deeply committed to healing the whole person - body, mind, and spirit - in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth.
Our dedicated providers offer a full spectrum of health care services, from routine wellness to complex disease management, all grounded in rigorous research and education. Our comprehensive network of 10 hospitals and nearly 300 care sites strategically located across the greater Puget Sound region reflects our ongoing commitment to accessibility and comprehensive care.
We are proud of our pioneering medical advances and numerous awards and accreditations that reflect our dedication to excellence. When you join Virginia Mason Franciscan Health, you become part of a team that delivers top-quality, professional healthcare in modern, well-equipped facilities, and contributes to a legacy of service built on collaboration and shared purpose.
$37k-57k yearly est. 9d ago
Patient Care Coordinator - Edmonds, WA
Sonova International
Patient service representative job in Edmonds, WA
Puget Sound Hearing, part of AudioNova - a Sonova Brand
Office: 21727 76th Ave. W Suite A Edmonds, WA 98026
Compensation: $22.00 - $23.00 an hour + Sales Incentive Program!
Schedule: Monday-Friday, 8:30 AM - 5:00 PM
What We Offer:
Medical, Dental, Vision Coverage
401K with a Company Match
FREE hearing aids to all employees and discounts for qualified family members
PTO and Holiday Time
No Nights or Weekends!
Legal Shield and Identity Theft Protection
1 Floating Holiday per year
Job Description:
The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC can provide support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic.
As a Hearing Care Coordinator, you will:
Greet patients with a positive and professional attitude
Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic
Collect patient intake forms and maintain patient files/notes
Schedule/Confirm patient appointments
Complete benefit checks and authorization for each patients' insurance
Provide first level support to patients, answer questions, check patients in/out, and collect and process payments
Process repairs under the direct supervision of a licensed Hearing Care Professional
Prepare bank deposits and submit daily reports to finance
General sales knowledge for accessories and any patient support
Process patient orders, receive all orders and verify pick up, input information into system
Clean and maintain equipment and instruments
Submit equipment and facility requests
General office duties, including cleaning
Manage inventory, order/monitor stock, and submit supply orders as needed
Assist with event planning and logistics for at least 1 community outreach event per month
Education:
High School Diploma or equivalent
Associates degree, preferred
Industry/Product Knowledge Required:
Prior experience/knowledge with hearing aids is a plus
Skills/Abilities:
Professional verbal and written communication
Strong relationship building skills with patients, physicians, clinical staff
Experience with Microsoft Office and Outlook
Knowledge of HIPAA regulations
EMR/EHR experience a plus
Work Experience:
2+ years in a health care environment is preferred
Previous customer service experience is required
Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team!
We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability.
We thank all applicants in advance; however only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources.
#INDPCC
$22-23 hourly 47d ago
Learn more about patient service representative jobs
How much does a patient service representative earn in Shoreline, WA?
The average patient service representative in Shoreline, WA earns between $32,000 and $44,000 annually. This compares to the national average patient service representative range of $27,000 to $38,000.
Average patient service representative salary in Shoreline, WA
$37,000
What are the biggest employers of Patient Service Representatives in Shoreline, WA?
The biggest employers of Patient Service Representatives in Shoreline, WA are: