Premium service representative vs international customer service representative

Differences between premium service representative and international customer service representative duties and responsibilities

Premium service representative example responsibilities.

• Educate veterans and the college community on veteran's benefits and academic requirements need to accomplish academic goals.
• Handle carrier reimbursement checks receive from insurance carriers in a timely manner by looking up information in the AS400 system.
• Call center customer service representative for HNW clients.
• Uncover other needs that may arise through the phone interaction.
• Ensure VIP guests and club members receive superior service and accommodations.
• Coordinate all aspects of travel for these clients including flight reservations and ticketing.
Show more

International customer service representative example responsibilities.

• Manage international and industrial pest control equipment sales using AS400 ordering system for company.
• Work with the RMA team to create credit memos for damage good's or any claims from the core customers.
• Partner with logistics, quality control, manufacturing, and purchasing departments to ensure product availability.
• Process return material requests and authorizations (RMA).
• Handle all overseas and national logistics, inventory analysis, shipping documents and inside/outside direct customer sales for their textile division.
• Demonstrate superb organizational and multitasking abilities
Show more