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Product sales engineer vs sales support engineer

The differences between product sales engineers and sales support engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a product sales engineer and a sales support engineer. Additionally, a product sales engineer has an average salary of $92,735, which is higher than the $78,335 average annual salary of a sales support engineer.

The top three skills for a product sales engineer include product sales, UL and product development. The most important skills for a sales support engineer are CRM, product line, and sales process.

Product sales engineer vs sales support engineer overview

Product Sales EngineerSales Support Engineer
Yearly salary$92,735$78,335
Hourly rate$44.58$37.66
Growth rate6%6%
Number of jobs139,762118,608
Job satisfaction--
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 66%
Average age4444
Years of experience66

What does a product sales engineer do?

Production sales engineer positions will require good judgment and business sense, resilience, and even, in an increasing capacity, foreign language skills, as well as teamwork and problem-solving skills. Those who choose this career path will be called upon to provide pre-sales technical assistance and product education, as well as make technical presentations and demonstrations. They will also be required to form liaisons with the sales team and other technical experts and solve any issues clients may have.

What does a sales support engineer do?

A sales support engineer assists customers by dealing with complex issues and concerns, resolving them using their technical expertise. They usually communicate with customers using calls and correspondence, and through this, they also develop and deliver sales proposals, answer inquiries, and provide price quotes. Moreover, a sales support engineer also works to assist sales teams by conducting research and analyses to develop procedures that will optimize operations, producing data and guidelines, and creating sales strategies for profit growth.

Product sales engineer vs sales support engineer salary

Product sales engineers and sales support engineers have different pay scales, as shown below.

Product Sales EngineerSales Support Engineer
Average salary$92,735$78,335
Salary rangeBetween $67,000 And $126,000Between $52,000 And $116,000
Highest paying CitySan Francisco, CAFort Collins, CO
Highest paying stateCaliforniaVirginia
Best paying companyGoogleAgilent Technologies
Best paying industryTechnologyEnergy

Differences between product sales engineer and sales support engineer education

There are a few differences between a product sales engineer and a sales support engineer in terms of educational background:

Product Sales EngineerSales Support Engineer
Most common degreeBachelor's Degree, 63%Bachelor's Degree, 66%
Most common majorBusinessElectrical Engineering
Most common collegeNorthwestern UniversityStanford University

Product sales engineer vs sales support engineer demographics

Here are the differences between product sales engineers' and sales support engineers' demographics:

Product Sales EngineerSales Support Engineer
Average age4444
Gender ratioMale, 74.8% Female, 25.2%Male, 84.8% Female, 15.2%
Race ratioBlack or African American, 1.7% Unknown, 6.2% Hispanic or Latino, 8.0% Asian, 6.5% White, 77.2% American Indian and Alaska Native, 0.3%Black or African American, 1.6% Unknown, 6.2% Hispanic or Latino, 8.0% Asian, 8.2% White, 75.7% American Indian and Alaska Native, 0.3%
LGBT Percentage7%7%

Differences between product sales engineer and sales support engineer duties and responsibilities

Product sales engineer example responsibilities.

  • Manage inbound domestic and international logistics and domestic shipping with respect to carrier selection, forwarding, brokering and expediting.
  • Maintain opportunity pipeline and sales forecast in CRM.
  • Stimulate customer satisfaction score (CSAT) from 55 to 85 out of 100 by CRM.
  • Close a key sale to a large OEM account that are pending for more than twelve months prior to employment.
  • Review project specifications and blueprints, determine best HVAC equipment, system design, and pricing for the RFP proposal response.
  • Maintain strong understanding of competitive HVAC equipment and gather pricing feedback from contractors and engineers.
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Sales support engineer example responsibilities.

  • Manage inbound domestic and international logistics and domestic shipping with respect to carrier selection, forwarding, brokering and expediting.
  • Complete RFP responses with technical specs for project hardware.
  • Assist with HVAC design-build for several high profile projects :.
  • Prepare cost estimates and scheduling for plan and spec HVAC projects.
  • Used Microsoft CRM to document activities of customer issues from start, to resolution.
  • Retain existing clients and perform cold calls to potential new clients and keep record in CRM database.
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Product sales engineer vs sales support engineer skills

Common product sales engineer skills
  • Product Sales, 19%
  • UL, 15%
  • Product Development, 6%
  • Sales Process, 6%
  • Trade Shows, 5%
  • CRM, 5%
Common sales support engineer skills
  • CRM, 9%
  • Product Line, 5%
  • Sales Process, 5%
  • Trade Shows, 4%
  • Engineering Support, 4%
  • Customer Support, 4%