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Project manager technical support vs project manager & leader

The differences between project managers technical support and project managers & leader can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a project manager technical support, becoming a project manager & leader takes usually requires 4-6 years. Additionally, a project manager & leader has an average salary of $102,092, which is higher than the $61,581 average annual salary of a project manager technical support.

The top three skills for a project manager technical support include technical support, project management and database. The most important skills for a project manager & leader are project management, infrastructure, and post implementation.

Project manager technical support vs project manager & leader overview

Project Manager Technical SupportProject Manager & Leader
Yearly salary$61,581$102,092
Hourly rate$29.61$49.08
Growth rate10%-
Number of jobs206,881190,600
Job satisfaction--
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 66%
Average age4244
Years of experience26

Project manager technical support vs project manager & leader salary

Project managers technical support and project managers & leader have different pay scales, as shown below.

Project Manager Technical SupportProject Manager & Leader
Average salary$61,581$102,092
Salary rangeBetween $36,000 And $102,000Between $74,000 And $139,000
Highest paying City-San Francisco, CA
Highest paying state-California
Best paying company-Apple
Best paying industry-Health Care

Differences between project manager technical support and project manager & leader education

There are a few differences between a project manager technical support and a project manager & leader in terms of educational background:

Project Manager Technical SupportProject Manager & Leader
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 66%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Project manager technical support vs project manager & leader demographics

Here are the differences between project managers technical support' and project managers & leader' demographics:

Project Manager Technical SupportProject Manager & Leader
Average age4244
Gender ratioMale, 75.6% Female, 24.4%Male, 72.0% Female, 28.0%
Race ratioBlack or African American, 10.5% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 13.1% White, 54.8% American Indian and Alaska Native, 0.4%Black or African American, 6.2% Unknown, 4.7% Hispanic or Latino, 8.8% Asian, 12.0% White, 67.7% American Indian and Alaska Native, 0.5%
LGBT Percentage11%11%

Differences between project manager technical support and project manager & leader duties and responsibilities

Project manager technical support example responsibilities.

  • Manage lifecycle of incidents in adherence to ITIL framework of best practices.
  • Manage and coordinate engineers in the network support environment consisting of UNIX and Novell servers, Cisco routers and switches.
  • Manage external vendors including QA and software development studios to help expedite increase project workload.
  • Manage large scale/multi-team projects for multi-million dollar clients requesting international VPN, frame relay, multiprotocol or SNA connectivity.
  • Review, evaluate and formulate project plans, while keeping PMO industry and ITIL standards, schedules and budgets.
  • Review SLA and operational metrics with customers.
  • Show more

Project manager & leader example responsibilities.

  • Create and manage multiple department Microsoft SharePoint sites, which lead to increase project organization through streamline communication methods.
  • Manage and direct HIPAA training.
  • Lead teams, assignedprojects and control payroll on overseas projects.
  • Manage CMS and Java developers in developing integrate solution.
  • Lead DB2 component of company-wide data replication product design and development.
  • Manage and perform all CRM enhancements from as-is process to require modifications.
  • Show more

Project manager technical support vs project manager & leader skills

Common project manager technical support skills
  • Technical Support, 23%
  • Project Management, 8%
  • Database, 5%
  • Network Infrastructure, 4%
  • Desktop Support, 4%
  • SQL Server, 3%
Common project manager & leader skills
  • Project Management, 22%
  • Infrastructure, 5%
  • Post Implementation, 5%
  • Risk Management, 5%
  • Project Scope, 4%
  • Project Plan, 4%

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