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Project manager technical support vs technical director

The differences between project managers technical support and technical directors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a project manager technical support and a technical director. Additionally, a technical director has an average salary of $131,719, which is higher than the $61,581 average annual salary of a project manager technical support.

The top three skills for a project manager technical support include technical support, project management and database. The most important skills for a technical director are business development, architecture, and technical expertise.

Project manager technical support vs technical director overview

Project Manager Technical SupportTechnical Director
Yearly salary$61,581$131,719
Hourly rate$29.61$63.33
Growth rate10%8%
Number of jobs206,88177,550
Job satisfaction--
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 66%
Average age4240
Years of experience22

Project manager technical support vs technical director salary

Project managers technical support and technical directors have different pay scales, as shown below.

Project Manager Technical SupportTechnical Director
Average salary$61,581$131,719
Salary rangeBetween $36,000 And $102,000Between $86,000 And $200,000
Highest paying City-Redwood City, CA
Highest paying state-New York
Best paying company-Nike
Best paying industry-Technology

Differences between project manager technical support and technical director education

There are a few differences between a project manager technical support and a technical director in terms of educational background:

Project Manager Technical SupportTechnical Director
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 66%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityStanford University

Project manager technical support vs technical director demographics

Here are the differences between project managers technical support' and technical directors' demographics:

Project Manager Technical SupportTechnical Director
Average age4240
Gender ratioMale, 75.6% Female, 24.4%Male, 82.4% Female, 17.6%
Race ratioBlack or African American, 10.5% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 13.1% White, 54.8% American Indian and Alaska Native, 0.4%Black or African American, 7.9% Unknown, 5.6% Hispanic or Latino, 14.6% Asian, 6.4% White, 65.4% American Indian and Alaska Native, 0.2%
LGBT Percentage11%14%

Differences between project manager technical support and technical director duties and responsibilities

Project manager technical support example responsibilities.

  • Manage lifecycle of incidents in adherence to ITIL framework of best practices.
  • Manage and coordinate engineers in the network support environment consisting of UNIX and Novell servers, Cisco routers and switches.
  • Manage external vendors including QA and software development studios to help expedite increase project workload.
  • Manage large scale/multi-team projects for multi-million dollar clients requesting international VPN, frame relay, multiprotocol or SNA connectivity.
  • Review, evaluate and formulate project plans, while keeping PMO industry and ITIL standards, schedules and budgets.
  • Review SLA and operational metrics with customers.
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Technical director example responsibilities.

  • Manage the support team upgrade of SalesForce SupportForce ERP app.
  • Manage live telephone calls including sound quality and VoIP phone set-up.
  • Optimize window rendering of Java SDK that lead to additional HP-UX sales.
  • Manage junior developers and SharePoint support desk.
  • Lead technical and QA departments of entrepreneurial separations process company, focusing on commercialization of specialize adsorption media.
  • Lead all training development activity and implementation for wireless contact centers, including logistics planning and document creation.
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Project manager technical support vs technical director skills

Common project manager technical support skills
  • Technical Support, 23%
  • Project Management, 8%
  • Database, 5%
  • Network Infrastructure, 4%
  • Desktop Support, 4%
  • SQL Server, 3%
Common technical director skills
  • Business Development, 10%
  • Architecture, 8%
  • Technical Expertise, 7%
  • Project Management, 6%
  • Digital Transformation, 5%
  • Enterprise Solutions, 4%

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