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Project manager technical support vs technical project manager

The differences between project managers technical support and technical project managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a project manager technical support, becoming a technical project manager takes usually requires 4-6 years. Additionally, a technical project manager has an average salary of $108,205, which is higher than the $61,581 average annual salary of a project manager technical support.

The top three skills for a project manager technical support include technical support, project management and database. The most important skills for a technical project manager are project management, technical project, and scrum.

Project manager technical support vs technical project manager overview

Project Manager Technical SupportTechnical Project Manager
Yearly salary$61,581$108,205
Hourly rate$29.61$52.02
Growth rate10%16%
Number of jobs206,881209,820
Job satisfaction-1
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 66%
Average age4244
Years of experience26

Project manager technical support vs technical project manager salary

Project managers technical support and technical project managers have different pay scales, as shown below.

Project Manager Technical SupportTechnical Project Manager
Average salary$61,581$108,205
Salary rangeBetween $36,000 And $102,000Between $81,000 And $142,000
Highest paying City-San Francisco, CA
Highest paying state-California
Best paying company-Sheppard Mullin Richter & Hampton
Best paying industry-Finance

Differences between project manager technical support and technical project manager education

There are a few differences between a project manager technical support and a technical project manager in terms of educational background:

Project Manager Technical SupportTechnical Project Manager
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 66%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Project manager technical support vs technical project manager demographics

Here are the differences between project managers technical support' and technical project managers' demographics:

Project Manager Technical SupportTechnical Project Manager
Average age4244
Gender ratioMale, 75.6% Female, 24.4%Male, 73.2% Female, 26.8%
Race ratioBlack or African American, 10.5% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 13.1% White, 54.8% American Indian and Alaska Native, 0.4%Black or African American, 6.2% Unknown, 4.7% Hispanic or Latino, 8.8% Asian, 12.0% White, 67.7% American Indian and Alaska Native, 0.5%
LGBT Percentage11%11%

Differences between project manager technical support and technical project manager duties and responsibilities

Project manager technical support example responsibilities.

  • Manage lifecycle of incidents in adherence to ITIL framework of best practices.
  • Manage and coordinate engineers in the network support environment consisting of UNIX and Novell servers, Cisco routers and switches.
  • Manage external vendors including QA and software development studios to help expedite increase project workload.
  • Manage large scale/multi-team projects for multi-million dollar clients requesting international VPN, frame relay, multiprotocol or SNA connectivity.
  • Review, evaluate and formulate project plans, while keeping PMO industry and ITIL standards, schedules and budgets.
  • Review SLA and operational metrics with customers.
  • Show more

Technical project manager example responsibilities.

  • Develop and manage project plan with PeopleSoft support team.
  • Manage development through launch of first-ever Microsoft OS touchscreen and keyboard smartphone.
  • Lead the complete system re-write of the mission critical enterprise POS retail system.
  • Manage the daily operations and support of the legacy systems while PeopleSoft are implemented.
  • Help manage the project to install a new Cisco VOIP solution for the entire district.
  • Manage, analyze, and enhance pricing program operational control processes and develop SOX controls and documentation over this process.
  • Show more

Project manager technical support vs technical project manager skills

Common project manager technical support skills
  • Technical Support, 23%
  • Project Management, 8%
  • Database, 5%
  • Network Infrastructure, 4%
  • Desktop Support, 4%
  • SQL Server, 3%
Common technical project manager skills
  • Project Management, 15%
  • Technical Project, 10%
  • Scrum, 7%
  • Infrastructure, 5%
  • Jira, 5%
  • Software Development, 4%

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