Inside Optimization Specialist - Customer Service - (Med-Tech) - Central
Iqvia 4.7
Iqvia job in Detroit, MI
Join the IQVIA team, where diversity and inclusion thrive in a workplace committed to improving patients' lives. We recognize that our employees are crucial to our mission's success and have been acknowledged as a fantastic workplace. At IQVIA, we provide benefits and programs to empower you to develop and advance in your career. We are particularly interested in attracting individuals with drive and initiative, individuals who are ready to propel their careers forward and contribute to driving performance.
As a global leader in commercial solutions, IQVIA is dedicated to delivering impact both nationally and internationally. Our collaborative teams play a vital role in ensuring that biopharmaceuticals, medical devices, and patient support services reach those who need them. We offer valuable insights to customers and demonstrate product value to payers, physicians, and patients. Whether acting as a sales force to physicians or providing education to patients or prescribers, you can contribute to delivering real-world medical breakthroughs with the right experience. Explore the possibilities and be part of shaping a healthier future with us.
The **Inside Optimization Representative** will educate and inform end-users of safe and effective use of products across multiple portfolios. Provide professional clinical support to customers in a hospital/operating room environment calling on physicians, nurses, and other non-clinical providers, through education and training. You will quickly become an extension and work collaboratively with our client's field sales organization. This role requires collaboration with sales teams to build clinical credibility and peer rapport with customers. Pivotal to your success will be your ability to develop effective working relationships with the customers in your territory, with whom you'll interact on a regular basis. This role will also be responsible for providing analytics as well deploying resources to non-clinical stakeholders. Your primary focus will be in-servicing, education and analytics.
**Qualifications/Experience**
+ 4-year degree from an accredited college or university preferred
+ Minimum of 1-2 years' experience in MedTech, Pharmaceutical Sales or B2B Sales preferred
+ Ability to manage an assigned territory
+ Exceptional verbal and written communication skills, action oriented, driven for results, adaptability
+ Ability to apply technical/scientific knowledge
+ Must set high goals and standards of performance, be a self-starter, be able to work independently
+ Excellent communication and interpersonal skills.
+ Ability to work independently and as part of a team
+ Strong MS Office, Word, Excel skills
**Competencies**
- Ability to promote the client's Medtech team's culture through positive, ongoing customer relationships
- This position also requires the ability to develop strong relationships with customers, both clinical and non-clinical, and within the client's Medtech team
- Must have the ability to work both as a partner with sales representative and autonomously, as needed
- The ability to display decisiveness and an understanding of business acumen in clinical situations is required
- Must be highly organized and possess strong communication skills
- Employee performance will be compared with other Optimization Specialists; feedback provided accordingly
- This position is bonus eligible, and the employee's ability to meet the above requirements has a direct impact on this compensation
\#LI-CES
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at **********************
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. **********************/eoe
The potential base pay range for this role is $30-33 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled
$30-33 hourly 30d ago
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Site Research Assistant - Southfield, MI
Iqvia 4.7
Iqvia job in Southfield, MI
Job Title: Research Assistant
Work Set-Up: On-site Scheduled Weekly Hours: 24 Hours
We are seeking a detail-oriented Research Assistant to support clinical trial activities in compliance with all applicable regulations. This role requires strong organizational skills, logical thinking, adaptability, and excellent interpersonal and team-building abilities.
Key Responsibilities:
EDC entry and query resolution
Maintain regulatory binder and ensure compliance with documentation standards
Schedule and coordinate subject visits and procedures
Develop strong working relationships and maintain effective communication with study team members
Build trust and respect with investigators and office staff
Assist with screening, recruiting, and enrolling research subjects
Perform patient/research participant scheduling and collect history
Coordinate follow-up care and laboratory procedures
Adhere to IRB-approved protocols and assist in informed consent processes
Support the safety of research subjects
Comply with company and Sponsor policies, SOPs, and guidelines
Qualifications:
Minimum of an associate's degree or equivalent education and experience
At least 1 year of experience in a clinical research setting preferred
Working knowledge of clinical trials and Good Clinical Practices (GCP)
Familiarity with protocol-specific procedures, consent forms, and study schedules
Proficiency in EDC entry and query resolution
Experience in visit scheduling and regulatory binder upkeep
Strong attention to detail and ability to prioritize tasks
Excellent communication and relationship-building skills
Applicable certifications and licenses as required by company, state, or regulatory bodies
Please note: This position is not eligible for sponsorship.
#LI-CES #LI-DNP #LI-HCP #ONSITE
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at **********************
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. **********************/eoe
The potential base pay range for this role is $25.00-$39.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
$25-39 hourly Auto-Apply 27d ago
Regional Sales Director MS Specialty Franchise
Biogen Idec 4.9
Detroit, MI job
About This Role The Regional Sales Director, reporting into West Divisional General Manager, provides leadership and strategic direction to Territory Business Managers to achieve performance objectives within our Specialty Franchise with focus on Multiple Sclerosis. This is accomplished through strong leadership competencies, effective coaching, utilization of resources and strong collaboration with other divisions or disciplines within Biogen and external business partners. The Regional Director will cover the Pacific Northwest area
What You'll Do
* Achieve Region goals for the Biogen MS portfolio, including driving demand, retaining appropriate patients in therapy, and managing region budget.
* Leverage coaching model to maximize the development of individuals' skills and abilities of team members to cultivate talent and deliver strong performance.
* Flawlessly execute on key strategic priorities to achieve goals while upholding organizational values and standards.
Specific initiatives may include:
* Understanding market dynamics, business drivers, and corporate goals and resulting impact of those on region and strategy.
* Purposeful collaboration internally and across the alliance to drive executional excellence, accountability, and sales performance through a focused and disciplined approach.
* Develop strategies that uncover opportunities, address problems, or improve process, while leveraging data from multiple sources, to deliver impactful solutions for providers and patients.
* Cultivating and supporting team's development of strategic customer and stakeholder relationships and ensuring their perspective is the driving force behind all value-added business activities.
* Planning and supporting the development of individuals' skills and abilities so that they can fulfill current or future job/role responsibilities more effectively.
* Building a culture of compliance to ensure that all promotional activities are fully compliant with Company policies and procedures, applicable laws, regulations, and industry standards.
Who You Are
You are a strategic thinker who can execute flawlessly and who anticipates barriers and proactively creates solutions. You are collaborative, proactive, innovative, and a curious person always looking to learn and improve the way we work. You put the needs of patients and those who care for them above all else and have a passion for serving them.
Qualifications
* BS/BA Required; MBA Preferred
* 5-10 years sales management experience or relevant leadership experience
* Neurology Specialty/Biotech sales experience and/or knowledge of the MS market preferred.
* Immunology experience and market knowledge is a plus
* Proven successful track record of consistent high performance.
* Demonstrated ability to lead and inspire a team towards meeting and exceeding objectives.
* Strong leadership, planning and organization, analytics, decision making and problem-solving skills.
* Ability to influence without authority in a matrixed environment and /or cross functional experience in other commercial areas required.
* Travel required.
* Driving is an essential duty of the job; candidates must have a valid driver's license to be considered.
* Candidate must reside in region.
Job Level: Management
Additional Information
The base compensation range for this role is: $175,000.00-$241,000.00
Base salary offered is determined through an analytical approach utilizing a combination of factors including, but not limited to, relevant skills & experience, job location, and internal equity.
Regular employees are eligible to receive both short term and long-term incentives, including cash bonus and equity incentive opportunities, designed to reward recent achievements and recognize your future potential based on individual, business unit and company performance.
In addition to compensation, Biogen offers a full and highly competitive range of benefits designed to support our employees' and their families physical, financial, emotional, and social well-being; including, but not limited to:
* Medical, Dental, Vision, & Life insurances
* Fitness & Wellness programs including a fitness reimbursement
* Short- and Long-Term Disability insurance
* A minimum of 15 days of paid vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
* Up to 12 company paid holidays + 3 paid days off for Personal Significance
* 80 hours of sick time per calendar year
* Paid Maternity and Parental Leave benefit
* 401(k) program participation with company matched contributions
* Employee stock purchase plan
* Tuition reimbursement of up to $10,000 per calendar year
* Employee Resource Groups participation
Why Biogen?
We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.
At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about our DE&I efforts.
All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.
$175k-241k yearly 6d ago
Direct Sales Representative, ICM - Greater Michigan Territory
Abbott 4.7
Detroit, MI job
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.JOB DESCRIPTION:Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You'll also have access to:
Career development with an international company where you can grow the career you dream of.
Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
An excellent retirement savings plan with a high employer contribution ·
Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.
A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity
This position is a field-based position based in Detroit, MI for the ICM Cardiac Rhythm Management division. As a global leader in Cardiac Rhythm Technologies, we focus on innovative technologies that can improve the way doctors treat people with heart arrhythmias or irregular heartbeats.
What you will work on
We are seeking a dynamic and results-driven Medical Sales Representative to join our team to promote and sell Abbott's Insertable Cardiac Monitor (ICM) medical devices. In this role, you will be responsible for promoting and selling ICM devices to physicians, medical laboratories, distributors, and hospitals within an assigned territory. Your efforts will contribute to the growth and success of Abbott's CRM product lines.
Key Responsibilities
Contacts, visits and educates clients and potential clients on the Company's products and addresses any client questions and concerns.
Builds and executes on business plans in partnership with management to identify, target and develop new accounts.
Provides medical professionals with information and training on the use of Company products and with staff education, in-services and technical troubleshooting.
Ensures that all pertinent patient information is completed and forwarded to patient tracing when required.
Responsible for the management of physical inventory located within assigned territory.
Collects and studies information about new and existing products and monitors competitor sales, prices and products.
Analyses sales statistics; prepares reports; and performs required administrative sales duties, e.g., filing expense account reports, scheduling appointments, and making travel plans.
May attend trade shows where new products and technologies are showcased and conferences to meet other sales representatives and clients and discuss new product developments.
Prepares special analyses as required.
Remains current on developments in field(s) of expertise.
Resolves and/or facilitates resolution of problems including identifying causes to prevent re-occurrence.
Performs related duties, on occasion, as assigned or required.
Qualifications
Bachelor's degree in a relevant technical field or equivalent and typically two plus years of sales or clinical support experience with proven experience influencing customers in a healthcare-related setting.
An aptitude to analyze and evaluate technologically complex devices; ability to work with and direct others effectively; ability to prepare and present strong written and verbal communications; familiarity with medical device industry policies, operations and procedures.
Documented record and/or aptitude of delivering sales/marketing information to influence customer decision-making
Ability to establish and maintain good working relationships with customers, physicians, hospital administrators, government agencies, medical groups, and other sales representatives.
Strong verbal and written communication, negotiation, sales, interpersonal and presentation skills. Demonstrated working knowledge of frequently used personal computer programs and relevant applications.
Prefer general understanding of cardiac rhythm management technology.
Apply Now
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: **********************
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at *************** on Facebook at *********************** and on Twitter @AbbottNews.
The base pay for this position is
$41,400.00 - $102,900.00
In specific locations, the pay range may vary from the range posted.
JOB FAMILY:Sales ForceDIVISION:CRM Cardiac Rhythm ManagementLOCATION:United States of America : RemoteADDITIONAL LOCATIONS:WORK SHIFT:StandardTRAVEL:Yes, 25 % of the TimeMEDICAL SURVEILLANCE:Not ApplicableSIGNIFICANT WORK ACTIVITIES:Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: ************************************************************ EEO is the Law link - Espanol: ************************************************************
$41.4k-102.9k yearly Auto-Apply 60d+ ago
Technical Application Specialist I (Michigan, Nebraska or Missouri)
Abbott Laboratories 4.7
Detroit, MI job
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.JOB DESCRIPTION:
About Abbott
Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.
Our diagnostic solutions are used in hospitals, laboratories, and clinics around the globe. The crucial information derived from our tests, instruments and informatics systems are often the first step in patient care decision making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers.
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You'll also have access to:
• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity
• This is a field-based position, with 90% or more travel expectation.
• Qualified candidates must currently live in the territory, near a major airport.
• Qualified candidates must currently live in the Michigan, Nebraska or Missouri area.
• Qualified candidates preferred to live in the Central part of the US.
• Must have a Valid Driver's License.
What You'll Work On
Provide primary support to ADD customers and field personnel for the most complex instruments, focusing on onsite integration, assay training, and troubleshooting.
Serve as a key resource for resolving instrument and reagent issues both onsite and remotely, and ensure all relevant information is documented in the complaint handling system.
• Lead complex instrument and reagent integrations at customer sites, collaborating with project managers to execute technical plans.
• Conduct entrance interviews to assess customer needs and manage expectations; plan and oversee the integration process.
• Provide onsite operations training to customers.
• Manage integration timelines and conduct exit interviews to present results and secure customer buy-in.
• Deliver technical support onsite and remotely for hardware, software, and reagent issues; troubleshoot and resolve performance concerns to improve customer self-sufficiency.
• Accurately document complaints and resolutions in the CAPA system; contribute to continuous improvement by identifying product and process gaps.
• Act as a Subject Matter Expert (SME) for internal teams, influencing sales, service, and support strategies.
• Provide feedback on new product performance and customer usability to drive design improvements.
• Support account management in critical situations, collaborating across sales and service teams.
• Maintain technical proficiency and adhere to defined work processes, safety guidelines, and documentation standards.
• Manage project, time, and customer accounts to align with organizational priorities and sales objectives.
• High visibility role influencing customer satisfaction.
• Operates independently with broad discretion; collaborates across teams and functions.
• Drives CAPA effectiveness through accurate documentation and resolution of customer concerns.
• Upholds integrity and transparency in all customer and internal interactions.
Required Qualifications
• Bachelor's degree in Clinical Laboratory Science/Medical Technology, Chemistry, Biology or other Health Science related fields
• Two (2) years' experience in Clinical Laboratory environment, technical call center, or Abbott Diagnostics products
Preferred Requirements
• Bachelor's Degree in Medical Technology
• Four (4) years' experience in clinical laboratory environment, preferably Chemistry and Immunoassay at hospital, clinic, reference lab or physician office laboratory.
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: **********************
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at *************** on Facebook at *********************** and on Twitter @AbbottNews and @AbbottGlobal.
The base pay for this position is
$60,000.00 - $120,000.00
In specific locations, the pay range may vary from the range posted.
JOB FAMILY:Support ServicesDIVISION:CRLB Core LabLOCATION:United States of America : RemoteADDITIONAL LOCATIONS:WORK SHIFT:StandardTRAVEL:Yes, 100 % of the TimeMEDICAL SURVEILLANCE:Not ApplicableSIGNIFICANT WORK ACTIVITIES:Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment, Keyboard use (greater or equal to 50% of the workday) Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: ************************************************************ EEO is the Law link - Espanol: ************************************************************
$60k-120k yearly Auto-Apply 37d ago
MedTech Field Service Technician - Eastcoast
Iqvia Holdings Inc. 4.7
Iqvia Holdings Inc. job in Detroit, MI
Our MedTech Field Service Technician experiences a unique opportunity to be on the front line of the implementation of the Pyxis️ medication technologies. Matrixed teams are assigned to customer projects and accounts based on project scope and regional / national organizational structures. The project team partners with the customer project team to deliver the goal of an on-time successful system implementation on site.
What you will be doing in the role:
* Safely and efficiently uninstalls system hardware and installs requested computer systems and hard drives
* Configures network, time, and security settings for installed hardware and ensures they are compliant with server requirements
* Troubleshoots any on-site issues to ensure that medications are able to be accessed quickly and efficiently
* Teaches a variety of hospital staff how to comfortably navigate new operating systems
* Autonomously ensures each project is completed effectively to the requests of off-site project managers
* Supporting a medication dispensing product
* Training for this role will be provided and is paid
Job Requirements:
* HS Diploma minimum is required or higher degree is preferred.
* Must have intermediate troubleshooting abilities in the disciplines of electronics, mechanics, and electromechanical systems.
* Experience as a military technician, computer technician or other complex electronics technician preferred. Experience supporting automation equipment in a healthcare setting is a plus.
* Experience in healthcare, field service, engineering, biomedical, maintenance, customer service, pharmacy technician, electronics, electrical, technical work, or IT is beneficial for this position.
* Strong communication skills and ability to provide exceptional customer support.
* This position requires a considerable amount of pushing, pulling, stooping, bending, and lifting to 50 LBS
* Ability to clear hospital vendor credentialing requirements, including proof of vaccination status, required
Travel Requirement:
* Travel local and national is required to support customer needs.
* Respond to and arrive at customer sites within the service ticket's Service Level Agreement
* Must have an active driver license and a personal vehicle to use for job related assignments
* Travel, and your time traveling is paid, as is mileage.
Preferred Attributes:
* Pharmacy Technician, Informaticist or LPN are good considerations
* Retail or Hospital Pharmacy experience preferred
* Prefer four or more years in the healthcare environment with technical (systems) involvement
* Ability to work independently in customer settings with minimal supervision.
IQVIA MedTech CFS takes the approach to helping customers drive healthcare forward in this challenging and fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities.
Benefits: This position is not eligible for our Medical Benefits. However, personal time off can be requested without pay.
Vaccine/Immunization/Hospital Credentialing Requirement: A required function of this job requires individuals to enter various healthcare facilities. Thus, upon selection, individuals must complete healthcare facility credentialing process. To obtain credentials, individuals must meet the immunization requirements specified by the facility. Individuals are typically required to have completed/up to date: Measles, Mumps & Rubella vaccine, Varicella (chicken pox) vaccine, Negative Tuberculosis (TB) Test, Tetanus, Diphtheria & Pertussis (Tdap) vaccine, Hepatitis B vaccine, Influenza vaccine (seasonal), and COVID-19 vaccine primary series (heavily enforced by most facilities, some require booster(s)). Please note, IQVIA complies with all applicable laws regarding reasonable accommodations or exemptions for religious, medical, or other legally protected reasons, however, our client's requirements may supersede this.
* Please note: Due to the nature of this role, it is not eligible for Visa sponsorship.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at **********************
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. **********************/eoe
The potential base pay range for this role is 28-31 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
$44k-62k yearly est. 6d ago
Clinical Specialist / Stroke Rater - Chinese Speaking
Iqvia 4.7
Iqvia job in East China, MI
**Hours:** Estimated 2-12 hours per month, flexible The Clinical Specialist supports stroke clinical trials by administering standardized assessments and ensuring data quality and consistency. This includes rating patients using validated stroke scales and reviewing assessments performed by other raters to maintain protocol compliance and inter-rater reliability.
**Key Responsibilities**
+ Administer stroke-specific scales to trial participants ( **EQ-5D-5L** - interviewer and proxy versions and **mRS** ).
+ Complete scheduled patient interactions and submit all required documentation promptly
+ Participate in training, orientation, and calibration sessions to maintain certification and consistency.
+ **Required Qualifications**
+ **Education:**
+ Minimum: Master's degree (MA/MS) in Medicine, Neurology, Psychology, or related field.
+ Preferred: MD, DO, or PhD.
+ **Experience:**
+ At least **2 years of clinical experience with stroke patients** .
+ Prior experience administering stroke-related rating scales
+ Experience working in clinical trials.
+ **Skills:**
+ Proficiency in **EQ-5D-5L** and **mRS** administration.
+ Strong interpersonal and communication skills for professional interaction with raters and trial staff.
+ Excellent organizational skills, attention to detail, and time management.
+ Fluent Chineselanguage skills
\#LI-DNP #LI-Remote #LI-HCPN
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at **********************
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled
$61k-84k yearly est. 60d+ ago
Acute Product Consultant - Midwest (IL/MN/MI/IN)
Abbott Laboratories 4.7
Detroit, MI job
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You'll also have access to:
* Career development with an international company where you can grow the career you dream of .
* Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year
* An excellent retirement savings plan with high employer contribution
* Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.
* A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
* A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
Heart Failure
Leading an active lifestyle is important to the many people we serve. In Abbott's Heart Failure division, we're advancing the treatment of heart and vascular disease through breakthrough medical technologies in electrophysiology and heart failure, allowing people to restore their health and get on with their lives.
The Acute Product Consultant drives growth of CentriMag blood pump system in the Region, leveraging acute mechanical circulatory support specialized clinical and product knowledge. This position is intra-regional in nature and reports to the Regional Sales Manager. It requires close collaboration with the Territory Managers and Clinical Consultants within the region.
WHAT YOU'LL DO
* Region expert on the use of CentriMag for Extra-Corporeal Life Support (ECLS) and cannulation. Targeting new centers for the adoption of CentriMag.
* Acts independently to build relationships and drive utilization of the product through in-depth product education and best practices sharing.
* Coordinates with Territory Manager to drive utilization and facilitate relationships. Acts independently at accounts to identify and qualify them for CentriMag.
* Collaborates with Territory Manager on opportunities at Centers. Then, coordinates with Territory Manager and Business Development Manager through the sales process, including but not limited to leading product demonstrations and securing support from key clinical Stakeholders
* primary quoting and final sales transaction continues to be managed by the Territory Manager.
* Leads/facilitates the post-purchase training. General responsibilities include: attend major ECLS meetings and Many of the National society meetings as needed. Develop and/or cultivate KOL's with an interest in ACS/ECLS. Educate sales and clinical colleagues on CentriMag and new trends in ECLS and ACS (e.g., New Hire Orientation). Contributor to the overall Acute Business including latest competitive selling arguments, product development suggestions and sales support materials.
EDUCATION AND EXPERIENCE YOU'LL BRING
The ideal candidate will be proficient in both the clinical and sales aspects of the position. Clinical experience in areas relevant to acute mechanical circulatory support
* Bachelor's degree or equivalent combination of education/experience. Prefer that degree is in Nursing, Biomedical engineering or other medical discipline.
* Certificate in Circulatory Sciences and Perfusion (CCP) desired.
* Adept at navigating within a customer environment between clinicians with different roles, styles and goals to help advance the use of the therapy. Ability to collaborate with clinical colleagues to train and motivate staff. Sales orientation and experience 3 years industry experience, preferably 5 or more.
* Pediatric experience desired
* Experience identifying new business opportunities.
* Experience working in a team selling environment
* Experience selling successfully in a highly competitive environment. Ability to collaborate with sales colleagues to secure a sale. Or a combination of experience and education.
* Maintains a good driving record.
* Ability to work effectively from a home office base and must provide the majority of their own typing, filing, and communications support.
* Awareness of and adherence to AdvaMed guidelines.
* Protects and acts responsibly toward all company equipment and confidential information.
* Effective communication and collaboration with territory team, clinical team, training and education, marketing, technical support and management teams.
* Candidate must be highly motivated with strong desire to help others.
Learn more about our benefits that add real value to your life to help you live fully: **********************
Follow your career aspirations to Abbott for diverse opportunities with a company that provides the growth and strength to build your future. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at *************** on Facebook at *********************** and on Twitter @AbbottNews and @AbbottGlobal.
The base pay for this position is $83,300.00 - $166,600.00. In specific locations, the pay range may vary from the range posted.
$83.3k-166.6k yearly Auto-Apply 8d ago
Clinical Trial Psych Rater - Chinese Speaking
Iqvia 4.7
Iqvia job in East China, MI
**Clinical Specialist / Stroke Rater - Chinese Speaking** **Hours:** Estimated 2-12 hours per month, flexible The Clinical Specialist supports stroke clinical trials by administering standardized assessments and ensuring data quality and consistency. This includes rating patients using validated stroke scales and reviewing assessments performed by other raters to maintain protocol compliance and inter-rater reliability.
**Key Responsibilities**
+ Administer stroke-specific scales to trial participants ( **EQ-5D-5L** - interviewer and proxy versions and sm RS).
+ Review and evaluate assessments conducted by other raters for accuracy and adherence to protocol.
+ Conduct live interactions with raters to provide feedback on scoring techniques and methodology.
+ Participate in training, orientation, and calibration sessions to maintain certification and consistency.
+ Prepare for rater discussions by reviewing case data and relevant documentation.
+ Complete scheduled rater interactions and submit all required documentation promptly.
+ Assist with mock interviews and functional assessments of rater performance as needed.
**Required Qualifications**
+ **Education:**
+ Minimum: Master's degree (MA/MS) in Medicine, Neurology, Psychology, or related field.
+ Preferred: MD, DO, or PhD.
+ **Experience:**
+ At least **1 year of clinical experience with stroke patients** .
+ Prior experience administering stroke-related rating scales in clinical trials.
+ **Skills:**
+ Proficiency in **EQ-5D-5L** and mRS administration.
+ Strong interpersonal and communication skills for professional interaction with raters and trial staff.
+ Excellent organizational skills, attention to detail, and time management.
+ Fluent Chinese language skills
\#LI-DNP #LI-Remote #LI-HCPN
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at **********************
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled
$61k-91k yearly est. 56d ago
Clinical Research Coordinator - Troy, NY
Iqvia Holdings Inc. 4.7
Iqvia Holdings Inc. job in Troy, MI
Job Title: Clinical Research Coordinator Work Set-Up: On-site Schedule: 24 hours per week About IQVIA IQVIA is a global leader in advanced analytics, technology solutions, and clinical research services, dedicated to driving healthcare forward. We partner with the world's leading pharmaceutical, biotechnology, and medical device companies to improve patient outcomes and accelerate innovation. Our team combines deep scientific expertise with cutting-edge technology to deliver high-quality data and insights that shape the future of clinical trials.
Responsibilities:
* Perform a variety of complex clinical procedures on subjects, including but not limited to ECG, sample collection (including spirometry), and vital signs.
* Phlebotomy is required; pediatric experience is preferred.
* Participate in community outreach as part of recruitment efforts.
* Coordinate clinical research studies conducted by a supervising Principal Investigator.
* Maintain and update skills, training, and knowledge of current best nursing practices and clinical research topics.
* Safeguard the well-being of subjects and uphold high standards:
* Maintain a safe environment in accordance with Health and Safety policies.
* Act as a volunteer advocate and address concerns proactively.
* Assist staff in clinical coordinator practices and care delivery.
* Report any deviation from normal practice to senior staff.
Support Study Conduct By:
* Reviewing study protocols, CRFs, and electronic data capture systems.
* Participating in project meetings as needed.
* Performing clinical set-up and preparation for studies, including labeling specimen tubes, setting up equipment, and preparing documents.
* Planning logistical activities for procedures per protocol.
* Generating volunteer instructions and preparing study-specific training materials.
* Troubleshooting study issues and participating in daily huddles to ensure task execution.
* Assisting with data quality checks and query resolution to ensure protocol adherence.
* Recruiting and screening volunteers based on pre-determined criteria.
* Orienting volunteers to the study and site, including timelines and procedures.
* Administering and maintaining custody of study drugs per SOPs.
* Collecting, recording, and reporting clinical data accurately in CRFs.
* Collaborating with investigators on adverse events and serious adverse events reporting.
* Cooperating with study monitors and following ICH GCP guidelines for all activities.
Qualifications:
* High School Diploma and at least 1 year of relevant clinical research experience (or equivalent education and experience).
* At least 1 year in a clinical research setting preferred.
* Applicable certifications and licenses as required by company, country, state, and/or regulatory bodies.
* Working knowledge of clinical trials and Good Clinical Practices (GCP).
* In-depth knowledge of protocol-specific procedures, consent forms, and study schedules.
* Skill in performing required clinical procedures and familiarity with medical terminology.
* Strong attention to detail and ability to maintain effective working relationships with coworkers, managers, patients, physicians, and clients.
Additional Qualification:
* Recruitment: Experience in prescreening (chart review, referral management, and community outreach), scheduling appointments, visit/activity reminder calls, supporting patient education and check-ins, pre-visit education and set-up (including lab kits and equipment), documentation for visits, collection of concomitant medications/adverse events/serious adverse events, PI reminders for trial-level activities, calibration certificates for equipment, data entry for recruitment, Investigator Site File maintenance (document support prior to trial consent).
Please note: This position is not eligible for sponsorship.
#LI-CES #LI-DNP #LI-HCP #ONSITE
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at **********************
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. **********************/eoe
The potential base pay range for this role is $35.00-$42.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
$35-42 hourly 8d ago
Field Specialist/Surgical Tech Educator - Detroit, MI
Quintilesims 4.7
Quintilesims job in Detroit, MI
We are excited to announce that we are looking for a Field Specialist/Surgical Tech Educator to join our team of over 10,000 global field representatives in several regions making over 20 million product details annually for our pharmaceutical and biotech clients.
The Field Specialist/Surgical Tech Educator will educate and inform end-users of safe and effective use of products across multiple portfolios. Provide professional clinical support to customers in a hospital/operating room environment calling on physicians, nurses, and other non-clinical providers, through education and training. You will quickly become an extension and work collaboratively with our client's field sales organization. This role requires collaboration with sales teams to build clinical credibility and peer rapport with customers. Pivotal to your success will be your ability to develop effective working relationships with the customers in your territory, with whom you'll interact on a regular basis. This role will also be responsible for providing analytics as well deploying resources to non-clinical stakeholders. Your primary focus will be in-servicing, education and analytics.
Qualifications/Experience - Required
4-year bachelor's degree required
A minimum of 2-3 years of clinical experience in Medical Sales or Surgical Tech required
Qualifications/Experience - Preferred
Operating Room Surgical Technologist certification preferred
3 -5 years of clinical experience in Medical Sales or Surgical Tech experience preferred
Strong group presentation skills and experience in presenting clinical education
Surgical leadership/management
Assertive, ability to work independently and uncover opportunities
Ability to plan and deliver formal presentations (large and small groups)
Excellent written and verbal communication and organizational planning skills, including time and territory management and structured thinking in clinical procedure settings
Analytical proficiency
Strong MS Office, Word, Excel skill
Competencies
Ability to promote the client's Medtech team's culture through positive, ongoing customer relationships
This position also requires the ability to develop strong relationships with customers, both clinical and non-clinical, and within the client's Medtech team
Must have the ability to work both as a partner with sales representative and autonomously in the field, as needed
The ability to display decisiveness and an understanding of business acumen in clinical situations is required
Must be highly organized and possess strong communication skills
Employee performance will be compared with other clinical Specialists; feedback provided accordingly
Candidates must have a valid driver's license
As a salaried position, the hours are not restricted to “normal business hours” and ability to work flexible hours during days, nights and/or weekends as necessary is required.
Travel is required as part of the position (approx. 50%)
This position is bonus eligible, and the employee's ability to meet the above requirements has a direct impact on this compensation
#LI-CES
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at **********************
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. **********************/eoe
The potential base pay range for this role is $70,000 - $80,000 annually. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
$70k-80k yearly Auto-Apply 31d ago
Medtech Clinical Nurse Educator - Oncology and Critical Care - Per-Diem
Iqvia 4.7
Iqvia job in Detroit, MI
Our RN Clinical Educators experience a unique opportunity to employ their clinical nursing expertise in a new way outside patient care, while continuing to collaborate with healthcare professionals and advocate for the well-being of patients through medical device technology.
**You will be responsible for training and educating Registered Nurses and Physicians on an Infusion Pump System primarily used in Oncology and Critical Care units**
+ **Your primary focus will be in-servicing and education only; no sales responsibilities, and no bedside care.**
+ **A desire to expand your talents in clinical education.**
+ **Per-diem position requiring Regional/National travel and flexibility to work with your current schedule.**
+ **Average 2 assignments per month, ranging 3-5 days per assignment.**
+ **2 week a month commitment.**
IQVIA takes the approach to helping customers drive healthcare forward in this challenging, fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities.
**Responsibilities:**
+ Provide peer-to-peer education and in-servicing to nurses, physicians, and hospital staff to support medical device implementations
+ Assess customer-specific education needs and collaborate with staff to deliver a positive educational experience
+ Utilize clinical nursing expertise to answer questions and address concerns with the medical device
+ Provide updates, reports, and valuable feedback to client during and after in-service assignments
**Job Requirements:**
+ RN Degree - Associates required, Bachelor's preferred
+ Active and Unrestricted RN license required
+ **Oncology experience of at least 2 years highly preferred.**
+ **Minimum 2-3 yrs of Critical Care experience required.**
+ Leadership experience (manager, educator, preceptor) can be helpful but is not required
+ Must be comfortable with basic software programs
+ Ability to travel locally, regionally, and nationally
+ You will have a flexible schedule, an opportunity to travel, grow and expand into new opportunities while earning supplemental income and learning the medical device industry.
+ Duties may require compliance with client requirements that all those performing services on-site be fully vaccinated
IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible - to help our customers create a healthier world. Learn more at **********************
We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. **********************/eoe
As the COVID-19 virus continues to evolve, IQVIA's ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding vaccination status. **********************/covid-19-vaccine-status
\#LI-DNP
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at **********************
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. **********************/eoe
The potential base pay range for this role is 40-43 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled
$90k-111k yearly est. 12d ago
Customer Support Representative
Iqvia 4.7
Iqvia job in Detroit, MI
**Accountabilities** This role includes responsibility for providing prompt, professional and courteous customer service as well as resolving complex customer issues for service notifications. This individual is responsible for rendering judgment and taking appropriate action to ensure customer satisfaction. Individual will apply technical and professional knowledge so that customers' requests can be responded to accurately and immediately.
**Responsibilities may include:**
· Taking an average daily call volume that meets or exceeds department service quality standards
· Managing incoming requests through group queue system
· Proactively managing and prioritizing customer requests
· Rendering judgment and taking appropriate action to ensure customer satisfaction
· Participating with management in personal and departmental goal-setting and seeing them though to completion
· Representing Service Contracts at various levels of interdepartmental meetings and projects as assigned
· Maintaining current knowledge of BD CareFusion Infusion products, applicable policies and procedures, and purchase acquisition/marketing programs
**Expectations for success in the role**
· Maintains high standards of professionalism and integrity
· Demonstrates strong organizational skills and time management skills
· Has a positive attitude and great customer service skills
· Must be flexible and adaptable - ability to complete a task under one role and immediately shift to another role within the job family
· Prioritizes work effectively, handles multiple tasks efficiently, and seeks assistance with task management as appropriate
· Demonstrates working knowledge of business processes and product/service features offered
· Interprets and applies systems knowledge and tools to manage customer requests
· Coordinates problem resolution with team and other departments
· Effectively offers internal and external customers alternative solutions based on available tools and information
· Works with moderate supervision/guidance and is accountable for individual results that impact the team
· Proactively communicates and proposes innovative solutions to management
· Applies developed knowledge and skills in own area with opportunity in acquiring/expanding higher level skills
These are only minimum qualifications for this position at this grade level. Other factors are taken into consideration when deciding what position and grade level to place an employee such as attitude, competency, special skills and company need.
**Qualifications**
· Bachelors degree (B.A) in Business Administration and greater than 2 years experience in customer care; or equivalent combination of education and experience
· High School diploma required
· Strong written and verbal Communication skills
· Excellent technical skills: Microsoft Office Suite (Excel, Outlook & Word)
· Experience working in SAP/CRM, Salesforce.com, and QlikView is a plus
· Knowledge of the Healthcare industry
· Positive attitude and strong work ethic
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at **********************
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. **********************/eoe
The potential base pay range for this role is 27.00-29.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled
$38k-47k yearly est. 7d ago
MedTech Clinical Educator - Registered Nurse (Per Diem), Detroit, MI
Iqvia 4.7
Iqvia job in Detroit, MI
**_We welcome you to apply if interested! You will be asked to create an account, which takes less than one minute and requires only a username and password. The entire application takes no more than 5-7 minutes to complete._** **Job Descr** **iption:**
Our RN Clinical Educators experience a unique opportunity to employ their clinical nursing expertise in a new way outside patient care, while continuing to collaborate with healthcare professionals and advocate for the well-being of patients through medical device technology. You will be responsible for training and educating Registered Nurses and Physicians on Patient and Hemodynamic monitors.
+ Your primary focus will be in-servicing and education only; no sales responsibilities, and no bedside care.
+ Per-diem position requiring travel and flexibility to work with your current schedule.
+ Average 1-2 assignments per month, ranging 3-5 days per assignment. Travel regionally and nationally to support customer needs.
This role is a great opportunity if you have a desire to expand your talents in clinical education
**IQVIA takes the approach to helping customers drive healthcare forward in this challenging, fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities.**
**Responsibilities:**
+ Provide peer-to-peer education and in-servicing to nurses, physicians, and hospital staff to support medical device implementations
+ Assess customer-specific education needs and collaborate with staff to deliver a positive educational experience
+ Utilize clinical nursing expertise to answer questions and address concerns with the medical device
+ Provide updates, reports, and valuable feedback to client during and after in-service assignments
**Job Requirements:**
+ RN Degree - Associates required, Bachelor's preferred
+ Active and Unrestricted RN license required
+ **3+ years experience in critical care (ICU or ER), in a hospital setting within the last 5 years** **required**
+ **Experience with hemodynamics and using pressure lines required**
+ Ability to travel locally, regionally, and nationally required
+ Must be comfortable with basic software programs
+ Duties may require compliance with client requirements that all those performing services on-site be fully vaccinated
**Preferred experience:**
+ Leadership experience (manager, educator, preceptor) can be helpful but is not required
**You will have a flexible schedule, an opportunity to travel, grow and expand into new opportunities while earning supplemental income and learning the medical device industry.**
IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible - to help our customers create a healthier world. Learn more at **********************
We are committed to providing equal employment opportunities for all, including veterans and candidates with disabilities. **********************/eoe
As the COVID-19 virus continues to evolve, IQVIA's ability to operate and provide certain services to customers and partners necessitates IQVIA and its employees meet specific requirements regarding vaccination status. **********************/covid-19-vaccine-status
\#LI-DNP
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at **********************
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. **********************/eoe
The potential base pay range for this role is $50 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled
Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.JOB DESCRIPTION:
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You'll also have access to:
Career development with an international company where you can grow the career you dream of.
Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
An excellent retirement savings plan with a high employer contribution
Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.
A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists
The Opportunity
Our business purpose is to restore health and improve quality of life through the design and provision of device and management solutions for the treatment of Structural Heart disease. We aim to lead the markets we serve by requiring the solutions we offer customers provide an improved benefit/risk profile as compared to existing standards of care; a performance threshold that by definition, guides and ensures the productive output of our engineering, business development, and clinical research efforts result in outcomes that advance the standard of care.
We are hiring a RSD for Structural Interventions for the Great Lakes region. The Regional Sales Director must live in the geography of the region. Travel required is 50-75%.
This particular role is focused on Abbott's Amplatzer Congenital offering which encompasses atrial septal defects (ASD), patent ductus arteriosus (PDA), ventricular septal defects (VSD), and patent foramen ovale (PFO).
This position ensures that the assigned region meets or exceeds sales and profitability objectives. To accomplish this, the Regional Sales Director formulates sales strategies for markets within the assigned geography and product lines in order to attain revenue goals set by the company. This role works with sales representatives to identify and evaluate market opportunities and sales potential and to establish and achieve sales objectives. The Regional Sales Manager also manages and coaches the activities of sales representatives, clinical representatives, and other field personnel. They also negotiate contracts with external customers and keeps the company informed of market dynamics and competitive activity.
What You'll Work On
Recruits, coaches and develops organizational talent.
Fosters a diverse workplace that enables all participants to contribute to their full potential in pursuit of organizational objectives.
Creates an entrepreneurial environment.
Provides direction and guidance to exempt specialists and/or supervisory staff who exercise significant latitude and independence in their assignments. May supervise non-exempt employees.
Keeps the organization's vision and values at the forefront of decision making and action.
Demonstrates effective change leadership.
Builds strategic partnerships to further departmental and organizational objectives.
Develops and executes organizational and operational policies that affect one or more groups by utilizing technical/professional knowledge and skills.
Monitors compliance with company policies and procedures (e.g. compliance with FDA, BSI, EEO regulations, etc.).
Makes decisions regarding work processes or operational plans and schedules in order to achieve department objectives.
Develops, monitors and appropriately adjusts the annual budget for department(s).
Required Qualifications
Bachelor's degree.
5+ years of related work experience or related work experience or an equivalent combination of education and work experience.
Ability to provide direction and monitor progress of exempt specialists and/or supervisory staff toward departmental goals; monitor costs of projects and of human and material resources within a department or unit; monitor company-wide indicators such as market share and profitability; monitor external environment in area of technical or professional responsibility.
Able to perform this job in a quality system environment. Failure to adequately perform tasks can result in noncompliance with governmental regulations.
Can develop and identify new work processes and the improved utilization of human and material resources within the assigned or related functions or groups; facilitate others' participation in the continuous improvement program; investigate and solve problems that impact work processes and personnel within or across units or departments; develop and communicates a vision for the organizational unit assigned.
Verification that you will satisfy all vendor credentialing requirements, which may include vaccination for COVID-19. If you require a medical or religious accommodation from these requirements or if you would like to understand more about these requirements, please advise HR so that we can provide additional information and if needed, we can explore any needed accommodation(s).
Preferred Qualifications
Advanced degree preferred.
Prior experience, knowledge of medical devices preferred, especially with interventional cardiology.
Candidates that have experience with Structural Heart will be given strong consideration and preference.
Apply Now
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: **********************
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at *************** on Facebook at ************************ and on Twitter @AbbottNews.
The base pay for this position is
$111,300.00 - $222,700.00
In specific locations, the pay range may vary from the range posted.
JOB FAMILY:Sales ForceDIVISION:SH Structural HeartLOCATION:United States of America : RemoteADDITIONAL LOCATIONS:WORK SHIFT:StandardTRAVEL:Yes, 50 % of the TimeMEDICAL SURVEILLANCE:YesSIGNIFICANT WORK ACTIVITIES:Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day) Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: ************************************************************ EEO is the Law link - Espanol: ************************************************************
$111.3k-222.7k yearly Auto-Apply 29d ago
Field Service Engineer
Iqvia 4.7
Iqvia job in Detroit, MI
IQVIA has an opportunity with one of the largest medical device manufacturers in the US. We welcome you to apply if interested! You will be asked to create an account, which takes less than one minute and requires only a username and password. The entire application takes no more than 5-7 minutes to complete.
Position Description:
Our Field Service Engineers experience a unique opportunity to employ their technical experience by collaborating with healthcare professionals and leading technical initiatives in medical device technology. You will be responsible for leading a team installing, updating, completing preventative maintenance and other services as needed for medical devices including infusion pumps and batteries in hospitals across the United States, while delivering exceptional customer service. This is a great opportunity for you to advance your technical skills in the medical device industry!
This is a 100% travel position. Local, Regional and National travel required.
Provide ongoing communication and customer support to on-site hospital staff.
Organizing, testing, and updating medical devices, installing, and configuring hardware, software, and network products.
Conduct routine checks and records data from product tests after installation and configuration.
Document and submit daily data while maintaining high standards of product support quality documentation.
Full-time commitment requiring travel locally, regionally, and nationally.
Assignment-based schedule with 40 hours commitment per week and overtime as needed.
Complete other duties at the discretion of management.
Job Requirements:
Associate degree, or equivalent military training programs, or equivalent biomedical or technical field service experience. (3-5 years field experience)
Strong computer skills with the ability to troubleshoot project setup, technical issues, and closeouts remotely within multiple software programs.
Professional business acumen and effective communication skills required.
Self-motivated individual who can work independently or collaboratively within a team, required.
Strong time management and organizational skills to ensure on-time completion of project assignments.
An active and unrestricted driver license, and a personal vehicle for local work-related assignments are both required.
Ability to sit and stand for long periods of time and lift up to 70 pounds, required.
Ability to clear hospital vendor credentialing requirements, including providing proof of vaccination status is required.
Must have personal vehicle in good running condition for local travel assignments
Must be within 45 minutes - 1 hour of INTERNATIONAL or MAJOR AIRPORT. Candidates within 30 miles of major airport preferred. Weekly travel required.
Beneficial Qualifications:
Background in biomedical, networking, military, or field-based technician roles
Experience working in a technical role within a healthcare environment.
Strong computer skills and comfort with troubleshooting with Microsoft Office applications, including Outlook, Excel, Word, and OneNote, etc.
IQVIA Commercial Field Solutions takes the approach to helping customers drive healthcare forward in this challenging, fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities.
#LI-DNP
#LI-CES
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at **********************
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. **********************/eoe
The potential base pay range for this role is $27.00 - $29.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
$27-29 hourly Auto-Apply 60d+ ago
Detroit, MI MedTech Travel RN - Device Liaison
Iqvia 4.7
Iqvia job in Detroit, MI
Internal Job Description
Our MedTech Registered Nurse Liaison experiences a unique opportunity and leverage your clinical expertise in a dynamic role that goes beyond bedside care. Collaborate with healthcare professionals and advocate for the well-being of patients through medical device technology. You will be responsible for assisting the service team in device collection while facilitating room to room device upgrades.
What you will be doing in the role:
Navigate units and coordinate with unit nurses to assist with pulling pumps as needed. Utilize clinical nursing expertise to answer questions and address concerns with the medical device.
Collecting devices in a hospital setting while collaborating with the department nursing staff and field service technicians
Provide updates, reports, and valuable feedback to clients during and after in-service assignments.
Utilizing previous hospital experience and customer service skills to ensure the device collections process does not interfere with the location's activities.
Training for this role will be provided and is paid.
You will have an opportunity to travel, grow, and expand into new opportunities while earning supplemental income and learning the medical device industry.
Job Requirements:
Nursing Degree (ADN or BSN) required.
Hospital or industry experience required.
RN license required.
Excellent communication skills to interact with both department staff and our own technicians where needed.
Ability to clear hospital vendor credentialing requirements.
Ability to stand for extended periods of time, bending, kneeling and some lifting of equipment may be required for up to 50 pounds.
Availability for 3 weeks per month and 1 week off
Travel Requirement:
Full-time commitment with travel flexibility.
Assignment-based schedule with 40+ hour commitment per week. Travel nationally to support customer needs.
There is not a guarantee of 40+ hours per week in this role, but it is the ask.
Driving is considered a business requirement for this role.
Candidates must possess a valid driver's license and will be subject to a review of their driving record prior to hire.
Personal vehicle required for job-related assignments up to 3 hours from home.
Located within 1 hour of a major airport.
Travel, and your time traveling is paid.
Preferred Attributes:
Emergency Room or ICU experience preferred.
Leadership experience (manager, educator, preceptor) can be helpful but is not required.
Excellent documentation skills
Ability to work independently in customer settings with minimal supervision.
IQVIA MedTech CFS takes the approach to helping customers drive healthcare forward in this challenging and fast-paced environment. We help customers accelerate results, improve patient outcomes, and unleash new opportunities.
Vaccine/Immunization/Hospital Credentialing Requirement: A required function of this job requires individuals to enter various healthcare facilities. Thus, upon selection, individuals must complete healthcare facility credentialing process. To obtain credentials, individuals must meet the immunization requirements specified by the facility. Individuals are typically required to have completed/up to date: Measles, Mumps & Rubella vaccine, Varicella (chicken pox) vaccine, Negative Tuberculosis (TB) Test, Tetanus, Diphtheria & Pertussis (Tdap) vaccine, Hepatitis B vaccine, Influenza vaccine (seasonal), and COVID-19 vaccine primary series (heavily enforced by most facilities, some require booster(s)). Please note, IQVIA complies with all applicable laws regarding reasonable accommodations or exemptions for religious, medical, or other legally protected reasons, however, our client's requirements may supersede this.
*Please note: Due to the nature of this role, it is not eligible for Visa sponsorship.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at **********************
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. **********************/eoe
The potential base pay range for this role is $35.00 - $37.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
$35-37 hourly Auto-Apply 60d+ ago
Field Specialist/Surgical Tech Educator - Detroit, MI
Iqvia 4.7
Iqvia job in Detroit, MI
We are excited to announce that we are looking for a **Field Specialist/Surgical Tech Educator** to join our team of over 10,000 global field representatives in several regions making over 20 million product details annually for our pharmaceutical and biotech clients.
The **Field Specialist/** **Surgical Tech Educator** will educate and inform end-users of safe and effective use of products across multiple portfolios. Provide professional clinical support to customers in a hospital/operating room environment calling on physicians, nurses, and other non-clinical providers, through education and training. You will quickly become an extension and work collaboratively with our client's field sales organization. This role requires collaboration with sales teams to build clinical credibility and peer rapport with customers. Pivotal to your success will be your ability to develop effective working relationships with the customers in your territory, with whom you'll interact on a regular basis. This role will also be responsible for providing analytics as well deploying resources to non-clinical stakeholders. **Your primary focus will be in-servicing, education and analytics.**
**Qualifications/Experience - Required**
+ 4-year bachelor's degree required
+ A minimum of 2-3 years of clinical experience in Medical Sales or Surgical Tech required
**Qualifications/Experience - Preferred**
+ Operating Room Surgical Technologist certification preferred
+ 3 -5 years of clinical experience in Medical Sales or Surgical Tech experience preferred
+ Strong group presentation skills and experience in presenting clinical education
+ Surgical leadership/management
+ Assertive, ability to work independently and uncover opportunities
+ Ability to plan and deliver formal presentations (large and small groups)
+ Excellent written and verbal communication and organizational planning skills, including time and territory management and structured thinking in clinical procedure settings
+ Analytical proficiency
+ Strong MS Office, Word, Excel skill
**Competencies**
+ Ability to promote the client's Medtech team's culture through positive, ongoing customer relationships
+ This position also requires the ability to develop strong relationships with customers, both clinical and non-clinical, and within the client's Medtech team
+ Must have the ability to work both as a partner with sales representative and autonomously in the field, as needed
+ The ability to display decisiveness and an understanding of business acumen in clinical situations is required
+ Must be highly organized and possess strong communication skills
+ Employee performance will be compared with other clinical Specialists; feedback provided accordingly
+ Candidates must have a valid driver's license
+ As a salaried position, the hours are not restricted to "normal business hours" and ability to work flexible hours during days, nights and/or weekends as necessary is required.
+ Travel is required as part of the position (approx. 50%)
+ This position is bonus eligible, and the employee's ability to meet the above requirements has a direct impact on this compensation
\#LI-CES
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at **********************
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. **********************/eoe
The potential base pay range for this role is $70,000 - $80,000 annually. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create connections that accelerate the development and commercialization of innovative medical treatments. Everything we do is part of a journey to improve patient outcomes and population health worldwide.
To get there, we seek out diverse talent with curious minds and a relentless commitment to innovation and impact. No matter your role, everyone at IQVIA contributes to our shared goal of helping customers improve the lives of patients everywhere. Thank you for your interest in growing your career with us.
EEO Minorities/Females/Protected Veterans/Disabled
$70k-80k yearly 30d ago
Clinical Trial Psych Rater - Chinese Speaking
Iqvia Holdings Inc. 4.7
Iqvia Holdings Inc. job in East China, MI
Clinical Specialist / Stroke Rater - Chinese Speaking Hours: Estimated 2-12 hours per month, flexible The Clinical Specialist supports stroke clinical trials by administering standardized assessments and ensuring data quality and consistency. This includes rating patients using validated stroke scales and reviewing assessments performed by other raters to maintain protocol compliance and inter-rater reliability.
Key Responsibilities
* Administer stroke-specific scales to trial participants (EQ-5D-5L - interviewer and proxy versions and sm RS).
* Review and evaluate assessments conducted by other raters for accuracy and adherence to protocol.
* Conduct live interactions with raters to provide feedback on scoring techniques and methodology.
* Participate in training, orientation, and calibration sessions to maintain certification and consistency.
* Prepare for rater discussions by reviewing case data and relevant documentation.
* Complete scheduled rater interactions and submit all required documentation promptly.
* Assist with mock interviews and functional assessments of rater performance as needed.
Required Qualifications
* Education:
* Minimum: Master's degree (MA/MS) in Medicine, Neurology, Psychology, or related field.
* Preferred: MD, DO, or PhD.
* Experience:
* At least 1 year of clinical experience with stroke patients.
* Prior experience administering stroke-related rating scales in clinical trials.
* Skills:
* Proficiency in EQ-5D-5L and mRS administration.
* Strong interpersonal and communication skills for professional interaction with raters and trial staff.
* Excellent organizational skills, attention to detail, and time management.
* Fluent Chinese language skills
#LI-DNP #LI-Remote #LI-HCPN
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at **********************
$61k-91k yearly est. 9d ago
Clinical Research Coordinator - Rochester Hills, MI
Iqvia 4.7
Iqvia job in Rochester Hills, MI
Work Setup: On-site Schedule: Part-time (20 hours per week)
Shape the Future of Medicine with IQVIA!
Are you passionate about advancing healthcare and improving patient outcomes? Join IQVIA as a Clinical Research Coordinator (CRC) and play a key role in supporting clinical research studies that drive innovation. This hands-on position combines clinical procedures, community outreach, and compliance to ensure the highest standards of care.
About IQVIA
IQVIA is a global leader in advanced analytics, technology solutions, and clinical research services. We partner with top pharmaceutical, biotechnology, and medical device companies to accelerate innovation and improve lives. Our team blends scientific expertise with cutting-edge technology to deliver insights that transform clinical trials and healthcare worldwide.
What You'll Do
Perform complex clinical procedures, including ECG, spirometry, sample collection, and vital signs
Phlebotomy required
Coordinate clinical research studies and ensure compliance with protocols and Good Clinical Practice (GCP)
Prepare study materials, set up equipment, and manage logistical activities
Recruit, screen, and orient volunteers while prioritizing their safety and well-being
Collect and accurately record clinical data in case report forms (CRFs)
Collaborate with investigators and monitors to resolve queries and maintain data quality
Act as a volunteer advocate and maintain a safe environment in line with Health and Safety policies
What We're Looking For
High School Diploma or equivalent education and experience
Minimum 1 year of relevant clinical research experience (preferred)
Working knowledge of clinical trials, GCP principles, and medical terminology
Strong attention to detail and ability to build effective working relationships
Advanced-level experience supporting site lead CRC with patient visits, data entry/query resolution, and prescreening physician referrals for eligibility
Experience working in both research and clinical settings
Please note: This position is not eligible for sponsorship.
#LI-CES #LI-DNP #LI-HCP #ONSITE
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at **********************
IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law. **********************/eoe
The potential base pay range for this role is $35.00-$42.00 per hour. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time). Dependent on the position offered, incentive plans, bonuses, and/or other forms of compensation may be offered, in addition to a range of health and welfare and/or other benefits.